Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Sep 26, 2024
As we drove toward the highway to begin our journey home in our 2024 RWD Ioniq 5 with our entire family and luggage in the vehicle, we received a "Check Electric Vehicle System" warning and immediately pulled over and called Hyundai Roadside Assistance. They initially were going to send someone to jump the car, assuming it was an ICE, but once we said it was an EV, they said they didn't have the ... Read more
Incident date: Sep 26, 2024
As we drove toward the highway to begin our journey home in our 2024 RWD Ioniq 5 with our entire family and luggage in the vehicle, we received a "Check Electric Vehicle System" warning and immediately pulled over and called Hyundai Roadside Assistance. They initially were going to send someone to jump the car, assuming it was an ICE, but once we said it was an EV, they said they didn't have the ... Read more
Incident date: Feb 11, 2026
The car jerks when coming to a stop. Like when the regenerative system is disengaged it jerks. For the Adaptive cruise control the car will accelerate instead of braking when another car merges in front of you.
Incident date: Feb 10, 2026
The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat belt constantly locking Yes Yes others inspected Seat belt sensor has been on several months Service steering assist/Lane keep system malfunction service required and steering assist fault - all came on when it got cold and steering won’t work now
Incident date: Feb 10, 2026
The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat belt constantly locking Yes Yes others inspected Seat belt sensor has been on several months Service steering assist/Lane keep system malfunction service required and steering assist fault - all came on when it got cold and steering won’t work now
Incident date: Feb 9, 2026
I began braking and the brakes locked up. Braking to the floor and the car would not stop resulting in a car crash
Crash
1 injured
Incident date: Feb 9, 2026
At 22,000 miles I experienced issues while driving on a 150 mile trip. We frequently take this particular drive. We choose to driver later in the evening to miss commuter traffic. This even we pull over for a late dinner and hear a loud ticking noise while the the truck seems to lose power. I turn the vehicle off and start it again and its worse, it barely idols and shuts down. I'm in a parking l... Read more
Incident date: Dec 8, 2025
- Rear window shattered without impact or any signs of stress. - Safety at risk if driving and breakage occurs. In this case I was away from the parked vehicle when the shattering occurred. - There are quite a few reports of this issue online in Facebook Acura owner groups and in published news stories such as this: [XXX] - In my case, it was inspected by the repair company and confirmed to be ... Read more
Incident date: Dec 8, 2025
- Rear window shattered without impact or any signs of stress. - Safety at risk if driving and breakage occurs. In this case I was away from the parked vehicle when the shattering occurred. - There are quite a few reports of this issue online in Facebook Acura owner groups and in published news stories such as this: [XXX] - In my case, it was inspected by the repair company and confirmed to be ... Read more
Incident date: Oct 6, 2025
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was difficult to shift into gear. The traction control warning light was illuminated, and the message to shift into 4WD was displayed. Additionally, the brake light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle w... Read more
Incident date: Oct 6, 2025
The contact owns a 2018 Ram 2500. The contact stated that the vehicle was difficult to shift into gear. The traction control warning light was illuminated, and the message to shift into 4WD was displayed. Additionally, the brake light was illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted, and the vehicle w... Read more
Incident date: Oct 6, 2025
The contact owns a 2022 GMC Yukon. The contact stated that the vehicle was consuming an excessive amount of oil. The vehicle was taken to the dealer, where it was diagnosed, and metal shavings were found in the engine oil. The dealer replaced the camshaft and lifters; however, the failure worsened. The contact stated while driving approximately 65-70 MPH, the vehicle stalled and lost power steerin... Read more
Incident date: Sep 1, 2025
Driving on a freeway at 70mph all the sudden engine reved up and warning lite with wrench 🔧 to see owners manual came on, transmission down shifted and truck felt like it has loss of power. While driving reduced acceleration removed foot of gass pedal, truck slowed down to 40mph warning lite disappear and was driving normally. Few months later the same warning lite came on and downshift happen... Read more
Incident date: Sep 1, 2025
10 speed transmission is not working 1 still gear hyper extends dont wanna shift 2 gear bangs 3 rundown rough then sometimes dowshifts back to 2 nd gear the transmission dosent wanna get hot to normal level
Incident date: Sep 1, 2025
The shift-to-park sensor in my 2019 Chevy Blazer RS is malfunctioning. After shifting into park, the vehicle does not detect that it is in park and displays a “Shift to Park” message. The issue is/has been ongoing and now it is almost impossible to bypass with wiggling the shifter. Safety Risk: The vehicle cannot be fully shut off or locked, increasing the risk of battery drain or unintended m... Read more
Incident date: Nov 17, 2025
Hard braking, reduced engine power
Incident date: Jun 15, 2025
While driving, all of a sudden the ABS light, power steering light, electrical control message came up, traction control light all came on. For about 15/20 seconds, I had no power steering, and could not brake. Very scary. This happened 3 different times. During one of these times, everything on my dash went black. Then the heat turned on and we couldn’t roll down the windows. Very scary and dan... Read more
Incident date: Nov 16, 2025
While operating my 2024 Kia EV6, the vehicle began displaying repeated warnings related to the power system and 12-volt battery. The instrument cluster first showed a “Power limited” message, followed shortly by a “Stop vehicle and check power supply” warning. At the same time, the vehicle indicated that the 12-volt battery was low, despite the high-voltage traction battery being at or nea... Read more
Incident date: Feb 6, 2026
The contact owns a 2016 Kia Sportage. The contact stated that while driving at 55 MPH, the transmission failed to properly change gears. The contact stated that the check engine warning light was illuminated and there was smoke coming from the engine compartment. The vehicle was towed to the residence. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was n... Read more
Incident date: Feb 5, 2026
I am experiencing a serious brake safety issue involving the brake booster on my Chrysler Pacifica. When braking, the pedal becomes extremely hard, pushes back against my foot, and requires excessive force to stop the vehicle. In some instances, when I am at a complete stop, the brake pedal pushes upward and the vehicle begins to move forward on its own. This issue causes a loss of braking assist... Read more
Incident date: Feb 7, 2026
I remote started my truck. I got in about 5 minutes later. When I shut the door the rear window, passenger side of the power sliding window blew out. GM says my VIN is not affected by the recall but my truck shows that it should have been part of the recall or customer satisfaction program. N192265660 Rear Window Defroster Thermal EventS
Incident date: Feb 7, 2026
I own a 2023 Toyota RAV4 XSE that currently has an active safety recall related to the instrument cluster/speedometer display going blank. My vehicle is experiencing this issue — the speedometer/instrument screen has gone completely blank, preventing me from seeing my speed, warning lights, or critical vehicle information while driving. I contacted my Toyota dealership and was informed that thi... Read more
Incident date: Feb 7, 2026
Failure of front subassembly while driving. Car pulled hard to right while driving. Scary and dangerous. Inspection showed severe rust has eaten thru the metal. Car inoperable. Research shows it is a known problem. Recall required immediately, THANK YOU
Incident date: Jan 20, 2026
I keep getting the same codes every few weeks. P0732
Incident date: Jan 20, 2026
I keep getting the same codes every few weeks. P0732
Incident date: Feb 8, 2026
Tesla Full Self-Driving (FSD) drove the vehicle onto a curb inadvertently, a few days after a software update. The incident caused a scratch to the wheel and a cut in the tire. Tesla has refused to cover the repair, stating that FSD requires driver attention. The issue is that the vehicle had never driven into a curb on a 90-degree turn before. I had my hands on the wheel and did not anticipate th... Read more
Crash
Incident date: Jan 2, 2026
While driving at highway speeds, my daughter experienced, without any prior symptom, a violent shaking of the vehicle in general, accompanied by violent shaking of the steering wheel, making the vehicle difficult to control. We have since discovered it is a known issue "popularly" known as the "Jeep Death Wobble". My daughter was startled and frightened by the extent of the shaking and nearly lost... Read more
Incident date: Feb 5, 2026
Incident took place 1/31/26. I was pulling into my driveway at approximately 5 mph. Normally, as I approach the wooden driveway gate, sensors would begin to beep and I would be prompted to stop.The car normally would stop itself if a collision was imminent. This did not take place. Instead, the car picked up speed, smashed through the gate proceeded up the driveway, smashed through the garage door... Read more
Crash
Incident date: Feb 7, 2026
Nissan of Macomb, ALL of them know us by name Mike & Bev Steering issue- does not drive straight down the highway, Slightest touch and off it goes in whatever direction you touched the steering wheel, and it will Not Recover, it will continue that direction until corrected.. DANGEROUS TO DRIVE Nissan of Macomb, alignment one of 7 (with Hubcaps ON, broke a hubcap, Never replaced ), worse than wh... Read more
Incident date: Feb 6, 2026
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
Incident date: Feb 6, 2026
Push start vehicle stalls 3 to 5 times. While driving the dash board flickers on and off. Navigation system screen blacks out radio turns on when I have it off. Reverse camera also glitches and works sometimes. The inside lights dim up and down. The passengers window goes down on its own.and has caused the rain to damage personal items of ours.
Incident date: Jan 30, 2026
The engine failed due to suspected rod bearing failure related to Hyundai’s known rod bearing recall issue. The vehicle exhibited a flashing check engine light with diagnostic trouble code P1326, knocking noises, metal debris found in the oil control solenoid, and subsequent secondary damage to the catalytic converter. The engine has not been opened by the Hyundai dealership despite these indic... Read more
Incident date: Jan 13, 2026
The contact owns a 2017 Chevrolet Sonic. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The check engine warning light was illuminated. The contact stated that the engine made an abnormally rough sound, the transmission failed to shift as intended, and the vehicle failed to accelerate as intended. The contact exited the highway and continued to drive ... Read more
Incident date: Jan 8, 2026
CV joints left and right make very loud clicking noise, the service department at the dealer ordered the parts in December of 2025, i have been at the dealer twice and today February 6, they told me that the parts are not expected until the end of March, I do not feel safe driving the car. Also the auto emergency brake does not work properly when backing up, false positive hard brakes happen all ... Read more
Incident date: Feb 2, 2026
Rear view camera has failed. The screen goes black and has a “contact dealer” message.
Incident date: Jan 17, 2026
@45,679 miles, the (plastic) driver door handle popped of the car when lifted without thumb just enough to begin to open the door. This was during the beginning of a big snowstorm. Luckily I was not idling the engine while cleaning the windshields or I could have been locked out of the car with the engine running. Now I must drive with 2 keys. The original owner of the vehicle, my mother was ... Read more
Incident date: Sep 5, 2022
Blind spot indicator malfunction. Seat sensors alert for no reason. Cruise control stops working. Vehicle automatically brakes for no reason. Information screen malfunction and goes black at random.
Incident date: Feb 3, 2026
Honestly there are so so many problems that have occurred and all under 40,000-50,000 miles! Two recalled radiators and i know its having oberheating isuuses ahain . My car literaly got so hot it slpikt4my batery and the battery aciid smoke filled the eniter cabin are of the vehicle my kids and i in car . The back windshield exploded into spider webs type breaks randomly absolutely i have eye wi... Read more
Incident date: Nov 12, 2025
I HAVE A 2017 FORD ESCAPE 2.0 ENGINE ECOBOOST. I HAVE AN ISSUE THAT THE CAR TELLS ME THAT ITS RUNNING HOT AND I AM SCARED TO DRIVE IT. I AM THE 2ND OWNER OF THIS VEHICLE. IT WAS PURCHSED IN STATESBORO AT FORD DEALERSHIP. THE VEHICLE HAS REGULAR MAINTENAINCE AND IS TAKEN CARE OF. I KEEP CHECKING FOR A RECALL ON IT; AND NEVER SEE ONE. BUT READING THE ISSUE ABOUT THE HEATING BLOCK. IT SHOULD BE O... Read more
Incident date: Jan 30, 2026
Transmission had multiple internal failures with c,d,f clutch and intermediate clutch transmission pumping failing. Truck has 85,167 miles
Incident date: Feb 4, 2026
Transmission down shifted and a wrench came up on the dash. I took it to a Transmission repair shop and they confirmed what the codes read, lead frame problem. I had them repair it. Cost me nearly $2000. I did call Ford in advance of the repair and I was told there are no recalls for this on my truck. Now 2 weeks later I see many trucks have recalls for this very issue, yet after checking the VIN,... Read more
Incident date: Feb 4, 2026
Back up camera, and touch screen go completely out...the whole system will not come back on until vehicle is shut off and restarted. This has happened multiple times now.
Incident date: Jan 31, 2026
Incident #1: Car suddenly and without warning had complete loss of power, with gas engine shutting off and only using battery power. Car was traveling at 45mph in morning traffic. Pedal was pushed to the floor, but car would only go a maximum of 20mph. Warning dash lights then appeared saying "Hybrid Malfunction/Pull Over Immediately/Turn off car". I was able to pull off road and turn off car and ... Read more
Incident date: Jan 30, 2026
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where black tape was used to secure the A-pillar trims. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacture... Read more
Incident date: Feb 2, 2026
The primary failure involves the EGR cooler system covered under Recall 21V-907, with consequential damage to the intake system, including intake air leaks, charge pipe failure, displaced turbo-to-DPF V-band clamp, brittle/cracked fuel lines, and intake system integrity loss. Yes — the vehicle and all affected components are available for inspection upon request The EGR cooler internal leak def... Read more
Incident date: Dec 11, 2025
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the instrument cluster started flickering, and the vehicle stalled. During several failures, the check engine warning light illuminated, and during other failures, there was no warning light illuminated. The contact stated on several occasions that the vehicle restarted independently. The fai... Read more
Incident date: Dec 22, 2025
After operating the vehicle normally and backing into a parking space, I stopped the vehicle and selected Park, turned the vehicle off, and exited. Before the driver’s door was closed, the vehicle began to roll forward unexpectedly. I ran back to the vehicle and reentered it to regain control, with the driver’s door still open and the seatbelt not fastened. After stopping the vehicle, I selec... Read more
Crash
2 injured
Incident date: Feb 2, 2026
Truck would downshift so hard it would squeak tires. Took to dealer they replaced transmission saying the drum comes loose inside and oil passages do not line up. This year should be part of your investigation
Incident date: Jan 15, 2026
I hadn't used the car in a few weeks (rarely leave the house because I work from home). I went to visit a friend on December 26th or 27th (don't remember exact date). On the way there the engine started having a knocking noise. On the way home after eating a meal with the friend, the knocking got louder, and the car was losing power. As I drove up a hill, the engine was providing almost no power, ... Read more
Incident date: Jan 16, 2026
CB4 Recall Some (2017-2018 MY Ram xxx) vehicles may have been built with a brake hydraulic control unit ("HCU") that is susceptible to failure or malfunction which may result in a reduction or change of Anti-Lock Brake System ("ABS")/Electronic Stability Control ("ESC") /Traction Control performance. A failing HCU will initially result in the intermittent loss of ABS/Traction control progressing ... Read more