Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 21, 2016
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE T... Read more
Incident date: Mar 21, 2016
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE T... Read more
Incident date: May 4, 2016
I WANT TO KNOW IF THERE IS A RECALL ON MY 2015 ACURA MDX FOR THE TAKATA AIRBAGS. I HAVE NOT BEEN NOTIFIED ABOUT THIS CLUTCH BOLT FROM THE AIR CONDITION UNIT CORRODING THAT NEEDS TO BE REPLACED.
Incident date: May 4, 2016
I WANT TO KNOW IF THERE IS A RECALL ON MY 2015 ACURA MDX FOR THE TAKATA AIRBAGS. I HAVE NOT BEEN NOTIFIED ABOUT THIS CLUTCH BOLT FROM THE AIR CONDITION UNIT CORRODING THAT NEEDS TO BE REPLACED.
Incident date: May 5, 2016
ACURA IS ASKING ME TO CONTINUE TO DRIVE A HAZARDOUS AND PERHAPS FATALLY FLAWED VEHICLE WITH REGARDS TO THE AIRBAG RECALL THUS JEOPARDIZING MY LIFE AND THE LIFE OF OTHERS. I WAS INFORMED BY MY LOCAL DEALER IN THE ORLANDO, FL AREA THAT I NEEDED TO BRING IN THE VEHICLE IN AND SIGN A WAIVER THAT I WOULD NOT DRIVE THE VEHICLE UNTIL REPAIRED BUT THAT I NEEDED TO BRING SOMEONE ELSE WITH ME THAT WOULD DRI... Read more
Incident date: May 5, 2013
HEADLAMPS ARE VERY DULL MAKING VISIBILITY AT NIGHT VERY DIFFICULT. THERE IS CURRENTLY AN AFTERMARKET RECALL FOR EXTERIOR LIGHTING FROM (4) MFG'S. I BELIEVE I HAVE ORIGINALS FROM THE MANUFACTURER.
Incident date: Jul 25, 2015
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD HAD A DEEP CRACK OVER THE PASSENGER SIDE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Incident date: Apr 2, 2016
THE CAR IS MAKING NOISE WHEN DRIVING, AND ACCELERATION IS SLOW
Incident date: Feb 18, 2016
RECEIVED0 A NOTICE ABOUT THE AIR BAG. CALL TRYING TO GET IT REPLACED IN MARCH 2016. STILL HAVE NOT HEARD ANYTHING ABOUT GETTING IT REPLACED. IT'S NOW MAY 2016.
Incident date: Mar 7, 2016
TL* THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 5, 2016
FOUR WEEKS AGO, MY DASH ALL OF THE SUDDEN GOT 2 LARGE CRACKS. THIS CAR IS GARAGED, AND WHEN PARKED OUTSIDE AT WORK, AD WINDOW SHADES TO PROTECT THE DASH AND KEEP THE FRONT SEATS AND STEERING WHEEL COOL. MY CAR WAS PARKED IN THE GARAGE, AND WHEN I GOT IT IN, THE CRACKS WERE THERE.
Incident date: Apr 1, 2016
HI I'M SEEKING GUIDANCE MY MOM PURCHASED A USED 2004 MDX AND SHE ONLY DRIVES IT TO AND FROM WORK ABOUT A FIVE MIN DRIVE AND ONE MORNING AFTER SHE ARRIVED TO WORK TEN MINS LATER HER CAR CAUGHT IN FLAMES FIRE FIGHTER INVESTIGATORS STATED IT WAS AN ELECTRICAL ISSUE WHAT CAN I DO. ABOUT THIS VIN # [XXX] 2004 ACURA MDX INCIDENT DATE OF APRIL 1,2016 AROUND 630 AM IN THE PARKING LOT OF LOMPOC HOSP... Read more
Fire
Incident date: Apr 1, 2016
HI I'M SEEKING GUIDANCE MY MOM PURCHASED A USED 2004 MDX AND SHE ONLY DRIVES IT TO AND FROM WORK ABOUT A FIVE MIN DRIVE AND ONE MORNING AFTER SHE ARRIVED TO WORK TEN MINS LATER HER CAR CAUGHT IN FLAMES FIRE FIGHTER INVESTIGATORS STATED IT WAS AN ELECTRICAL ISSUE WHAT CAN I DO. ABOUT THIS VIN # [XXX] 2004 ACURA MDX INCIDENT DATE OF APRIL 1,2016 AROUND 630 AM IN THE PARKING LOT OF LOMPOC HOSP... Read more
Fire
Incident date: Apr 1, 2016
HI I'M SEEKING GUIDANCE MY MOM PURCHASED A USED 2004 MDX AND SHE ONLY DRIVES IT TO AND FROM WORK ABOUT A FIVE MIN DRIVE AND ONE MORNING AFTER SHE ARRIVED TO WORK TEN MINS LATER HER CAR CAUGHT IN FLAMES FIRE FIGHTER INVESTIGATORS STATED IT WAS AN ELECTRICAL ISSUE WHAT CAN I DO. ABOUT THIS VIN # [XXX] 2004 ACURA MDX INCIDENT DATE OF APRIL 1,2016 AROUND 630 AM IN THE PARKING LOT OF LOMPOC HOSP... Read more
Fire
Incident date: May 1, 2016
II HAD AN HEAD COLLISION ACCIDENT BUT THE AIRBAG ON THE STEER WHEEL DIDN'T DEPLOY LEAVING ME SEVER NECK HEAD INJURIES
Crash
1 injured
Incident date: Apr 16, 2016
FIRST OFF I AM UNABLE TO LOCK AND UNLOCK MY PASSENGER DOOR USING THE SWITCHES OR THE REMOTE KEY FOB ON MY 2006 ACURA TSX. AFTER RESEARCHING ON THE NETS I SEE THAT THIS DOESN'T JUST APPLY TO ME AND THAT THIS IS AN ISSUE OTHERS HAVE HAD. THE DEALER STATED IT IS THE ACTUATOR. SECONDLY I AM HAVING AN ISSUE WITH WHAT THE DEALER SERVICE STATED IS A RACK IN PINION ISSUE. THEY SAY IT NEEDS TO BE REPLACED ... Read more
Incident date: Apr 16, 2016
FIRST OFF I AM UNABLE TO LOCK AND UNLOCK MY PASSENGER DOOR USING THE SWITCHES OR THE REMOTE KEY FOB ON MY 2006 ACURA TSX. AFTER RESEARCHING ON THE NETS I SEE THAT THIS DOESN'T JUST APPLY TO ME AND THAT THIS IS AN ISSUE OTHERS HAVE HAD. THE DEALER STATED IT IS THE ACTUATOR. SECONDLY I AM HAVING AN ISSUE WITH WHAT THE DEALER SERVICE STATED IS A RACK IN PINION ISSUE. THEY SAY IT NEEDS TO BE REPLACED ... Read more
Incident date: Feb 23, 2016
TAKATA RECALL-MY VEHICLE HAS BEEN IN ACURA (MACCHURCHILL) SINCE FEBRUARY 23, 2016. THEY SAID IT COULD TAKE AS LONG AS UNTIL SEPTEMBER BEFORE MY VEHICLE IS REPAIRED. IN ADDITION, I RECENTLY DISCOVERED THAT MY AIRBAGS HAD BEEN PREVIOUSLY DEPLOYED ON THIS VEHICLE. I WAS NEVER NOTIFIED OF THIS, NOR DID I SIGN AN AIRBAG DISCLOSURE STATEMENT FORM. THE DEALERSHIP STATES THEY ARE NOT REQUIRED TO HAVE ME S... Read more
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD ... Read more
Incident date: Apr 29, 2016
TAKATA INFLATORS: I AM VERY DISSATISFIED WITH HOW HONDA/ACURA IS HANDLING THE RECALL OF THE 2014 ACURA TL AWD THAT I AM CURRENTLY LEASING. THE TWO OPTIONS THEY OFFERED IF I ACCEPT EITHER WILL END UP COSTING ME MORE MONEY AND PUTTING MORE CASH IN THEIR POCKET. I HAVE SPENT HOURS ON THE PHONE BEING TRANSFERRED FROM ONE DEPARTMENT TO ANOTHER 6 TIMES YESTERDAY WITHOUT SATISFACTION TO MY SITUATION AND ... Read more
Incident date: May 2, 2016
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Incident date: May 2, 2016
CAR HAS 15K MILES-FROM THE TIME OF PURCHASE OF MY 2015 TLX SHAWD, VEHICLE EXHIBITS ( 1)ROUGH SHIFTING, (2) UNPREDICTABLE TRANSMISSION RESPONSE ON DOWNSHIFTS ON HIGHWAY AFFECTING THE THROTTLE AND (3) FREEFALL FEEL WHEN DOWNSHIFTING ON DOWNHILL. ISSUE (1):SERVICE BULLETIN DONE TO "FIX" THE SHIFTING, AND ALTHOUGH BETTER, STILL EXHIBITS THE ROUGH SHIFT. BROUGHT THE CAR 3 TIMES TO ACURA AND RESPONSE... Read more
Incident date: Mar 14, 2016
TAKATA RECALL CALLED ACURA NATIONAL , TOLD TO CALL ACURA DEALERSHIP. DEALERSHIP DOESN'T KNOW WHEN NEW PART WILL BE AVAILABLE AND DOESN'T HAVE LOANER CAR TO GIVE ME. CAR IS BEING DRIVEN BY MY 18 Y/O DAUGHTER FOR SCHOOL COMMUTE. REPAIR WILL BE MORE THAN 60 DAYS AND THERE IS NO PROVISION FOR TEMPORARY REPLACEMENT FOR MY OLDER 2009 CAR WHEN I KNOW A RECENT REPLACEMENT WAS ALREADY INSTALLED ON A 201... Read more
Incident date: Apr 8, 2016
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE ... Read more
Incident date: Jan 20, 2016
AIR BAG LIGHT SENSOR IS ON AND ALL THE DASH IS CRACKED AND WE ARE AFRAID THE AIR BAG WILL NOT DEPLOY IN A ACCIDENT OR RANDOMLY WILL DEPLOY WITHOUT A ACCIDENT.
Incident date: Jan 1, 2016
AIRBAG LIGHT SENSOR ON DASHBOARD ALWAYS.
Incident date: Oct 6, 2015
TRANSMISSION REPLACEMENT WITHIN THE FIRST 1500 MILES ON THE CAR. NO FIX FOR TRANS ISSUE. STILL HAVING SIMIALR PROBLEM WITH NEW TRANSMISSION. FRONT LEFT STRUT NEEDED TO BE REPLACED AS WELL. I HAVE ALL DOCUMENTS IF NEEDED AND HAVE A LEMON LAW LAWYER COURT DATE IS 12/8/16.
Incident date: Apr 27, 2016
I WAS DRIVING IN TOWN (15-25 MPH) WHEN MY DRIVER SIDE CURTAIN AIRBAG AND SEAT AIRBAG DEPLOYED FOR NO REASON AT, THERE WAS NO IMPACT TO MY VEHICLE. WHEN THE AIRBAGS DEPLOYED THE SHOCK OF IT CAUSED ME TO VEER TO THE RIGHT ROLLING UP ONTO A CURB AND BLOWING OUT MY FRONT PASSENGER SIDE TIRE. HAD TO GET THE TIRE REPLACED AND TOOK THE CAR TO A COLLISION CENTER TO SEE ABOUT REPLACING THE AIRBAGS. THE PEO... Read more
Incident date: Apr 28, 2016
WELL TODAY I TOOK MY ACURA TL TYPE S FOR A CARWASH AS USUAL AND AS I WAS PARKING ON THE SHADE I NOTICE A SMALL CRACK ON THE RIGHT HAND SIDE FRONT PASSENGER AIRBAG ON THE DASHBOARD AND AS I DROVE HOME AND PARK IN THE GARAGE THE CRACK HAD GOTTEN BIGGER AND NOW I'M SCARED THAT THE AIRBAG MIGHT JUST POP OUT ANYTIME. SO I DID SOME RESEARCH IN A POPULAR WEBSITE CALLED ACURAZINE WHERE IT'S A COMMUNITY O... Read more
Incident date: Oct 1, 2015
CRACK HAS APPEARED ON DASHBOARD PASSENGER SIDE OVER AIR BAG AREA. VEHICLE WAS STATIONARY. SAFETY CONCERN WITH AIRBAG
Incident date: Oct 1, 2015
CRACK HAS APPEARED ON DASHBOARD PASSENGER SIDE OVER AIR BAG AREA. VEHICLE WAS STATIONARY. SAFETY CONCERN WITH AIRBAG
Incident date: Apr 1, 2016
TL* THE CONTACT OWNED A 2004 ACURA MDX. AFTER PARKING THE VEHICLE FOR APPROXIMATELY TEN MINUTES, THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE AIR BAGS DEPLOYED DUE TO THE FIRE. THE PASSENGER SIDE AIR BAG ATTEMPTED TO INFLATE AFTER THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND LATER ... Read more
Fire
Incident date: Apr 1, 2016
TL* THE CONTACT OWNED A 2004 ACURA MDX. AFTER PARKING THE VEHICLE FOR APPROXIMATELY TEN MINUTES, THE CONTACT WAS NOTIFIED THAT THE VEHICLE WAS ON FIRE. THE AIR BAGS DEPLOYED DUE TO THE FIRE. THE PASSENGER SIDE AIR BAG ATTEMPTED TO INFLATE AFTER THE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND LATER ... Read more
Fire
Incident date: Apr 1, 2016
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY RECALL DEFECT. *SMD
Incident date: Apr 15, 2014
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT STATED THAT THE REAR VIEW CAMERA WAS BLURRY, WHICH MADE IT DIFFICULT TO SEE WHILE BACKING OUT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE, BUT WANTED TO REPLACE IT AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PRO... Read more
Incident date: Apr 15, 2014
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT STATED THAT THE REAR VIEW CAMERA WAS BLURRY, WHICH MADE IT DIFFICULT TO SEE WHILE BACKING OUT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALER WHO WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE, BUT WANTED TO REPLACE IT AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT PRO... Read more
Incident date: Apr 26, 2016
MULTIPLE CRACKS ON THE DASHBOARD THAT ARE CLOSE TO THE PASSENGER AIRBAG ON THE FRONT RIGHT HAND SIDE. CRACKS ALSO HAPPEN THROUGHOUT THE DASHBOARD BY THE INSTRUMENT CLUSTER AND THE MIDDLE CLOSE TO THE WINDSHIELD. VERY BAD MATERIAL ACURA USED TO MAKE THESE WITH. SHOULD BE A RECALL DUE TO THE SAFETY ISSUE WITH THE AIRBAG ALSO.
Incident date: Apr 26, 2016
MULTIPLE CRACKS ON THE DASHBOARD THAT ARE CLOSE TO THE PASSENGER AIRBAG ON THE FRONT RIGHT HAND SIDE. CRACKS ALSO HAPPEN THROUGHOUT THE DASHBOARD BY THE INSTRUMENT CLUSTER AND THE MIDDLE CLOSE TO THE WINDSHIELD. VERY BAD MATERIAL ACURA USED TO MAKE THESE WITH. SHOULD BE A RECALL DUE TO THE SAFETY ISSUE WITH THE AIRBAG ALSO.
Incident date: Dec 21, 2015
2015 ACURA MDX. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAGS NEVER DEPLOYED DURING COLLISION WITH ANOTHER VEHICLE. *SMD THE CONSUMER WAS SERIOUSLY INJURED IN THE ACCIDENT.*JB
Crash
1 injured
Incident date: Apr 1, 2016
2013 ACURA ILX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Incident date: Apr 11, 2016
ON MONDAY APRIL 11, 2016 AT APPROXIMATELY 9:40AM WHILE DRIVING ON I-15 NORTH I HEARD A VERY LOUD NOISE WHICH I FOUND OUT AFTER PARKING MY CAR THAT THE MOONROOF HAD SHATTERED AND WAS BENT OUTWARD. IT WAS NOT CLEAR TO ME WHAT HAPPENED OR WHERE THE NOISE CAME FROM WHEN I WAS DRIVING, SINCE THERE WERE NO OTHER VEHICLES IN CLOSE VICINITY AND THERE WERE NO LOOSE OBJECTS ON THE ROAD. I WAS DRIVING ROUG... Read more
Incident date: Apr 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Apr 21, 2016
GOING 5 MPH IN PARKING LOT, COASTING TO A STOP AT END OF AISLE WITH FOOT OFF THROTTLE PEDAL. PUT FOOT ON BRAKE AND THE ENGINE REVVED TO HIGH SPEED. BARELY HELD CAR WITH BRAKE. SHUT OFF IGNITION. CAR RESTARTED FINE. THIS WAS THE SECOND TIME IN A WEEK IT HAD HAPPENED. PREVIOUS INCIDENT WAS ON A RESIDENTIAL STREET COMING TO A STOP AT A STOP SIGN. ACURA DEALER AND ACURA TECHLINE SAY THE PROBLEM C... Read more
Incident date: Apr 21, 2016
GOING 5 MPH IN PARKING LOT, COASTING TO A STOP AT END OF AISLE WITH FOOT OFF THROTTLE PEDAL. PUT FOOT ON BRAKE AND THE ENGINE REVVED TO HIGH SPEED. BARELY HELD CAR WITH BRAKE. SHUT OFF IGNITION. CAR RESTARTED FINE. THIS WAS THE SECOND TIME IN A WEEK IT HAD HAPPENED. PREVIOUS INCIDENT WAS ON A RESIDENTIAL STREET COMING TO A STOP AT A STOP SIGN. ACURA DEALER AND ACURA TECHLINE SAY THE PROBLEM C... Read more
Incident date: Feb 28, 2016
PASSENGER SIDE DASHBOARD CRACKED VERTICLE DIRECTION WHERE AIRBAG IS. THE AIRBAG LIGHT IS DISPLAYED IN DASHBOARD. BECAUSE OF THE CRACK, IT IS NOT KNOWN IF THE AIRBAG WILL WORK PROPERLY IF IN A CRASH OR IF IT WILL DEPLOY UNEXPECTEDLY ALSO CAUSING HARM.
Incident date: Mar 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE UNABLE TO PROVIDE A REASONABLE TIME FRAME FOR THE PART TO BECOME AVAILABLE. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Apr 1, 2016
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Apr 6, 2016
MY TSX HAS 58,469 MILES AND HAS ALWAYS BEEN SERVICED AT AN ACURA DEALERSHIP. ABOUT 6 MONTHS AGO DURING A ROUTINE SERVICE THE SERVICE ADVISOR POINTED OUT THAT THE RACK AND PINION WAS LEAKING. THE ADVISOR SAID THAT THE LEAK CAME FROM THE SEALS AND THAT THIS WAS A COMMON ISSUE ON THE TSX'S. GIVEN THAT THE VEH HAS SUCH LOW MILEAGE AND HAVING BEEN SERVICED AT THE DEALER THIS ISSUE SHOULD NOT OCCUR. RAC... Read more
Incident date: Apr 20, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Dec 31, 2014
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE STOPPED AT AN INTERSECTION, THE VEHICLE JERKED AND STALLED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL TO GET THE VEHICLE TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 21,000.