Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Oct 13, 2015
ON TUESDAY OCT 13, I WAS DRIVING MY 2006 ACURA TL AT 20 KM/H AND SUDDENLY AND UNEXPECTEDLY THE CAR ACCELERATED ON ITS OWN AND THE ENGINE WAS ROARING. I DIDN'T UNDERSTAND WHAT WAS HAPPENING BUT MY IMMEDIATE REACTION WAS TO PRESS ON THE BRAKE PEDAL. WHILE THE CAR SLOWED DOWN A BIT THE ACCELERATION CONTINUED AND THEN I PRESS ONTO THE PEDAL VERY HARD, THE TIRES SLIPPED TO A COMPLETE HALT, JUST A FEW I... Read more
Incident date: Oct 11, 2015
SON WAS DRIVING THROUGH A PARKING LOT AT ABOUT 5 MPH, WENT OVER A DRAINAGE GRATE & THE PASSENGER SIDE AIRBAG DEPLOYED, BREAKING THE WINDSHIELD. THERE WAS NO DAMAGE DONE TO THE OUTSIDE OR UNDERSIDE OF THE VEHICLE. VEHICLE IS NOT ON AIRBAG RECALL LIST.
Incident date: Nov 4, 2014
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 15V320000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 14, 2015
ENGINE SHUTS OFF WHILE DRIVING AT ABOUT 65 MPH CAUSING THE CAR TO LOSE SPEED, HARD TO STEER AND HARD TO BRAKE. I HEARD THAT THERE WAS A RECALL ABOUT THIS CARS (ACURA).WITH THE SAME (SWITCH) PROBLEM. WHY MY CAR IS NOT INCLUDED ??
Incident date: Oct 14, 2015
ENGINE SHUTS OFF WHILE DRIVING AT ABOUT 65 MPH CAUSING THE CAR TO LOSE SPEED, HARD TO STEER AND HARD TO BRAKE. I HEARD THAT THERE WAS A RECALL ABOUT THIS CARS (ACURA).WITH THE SAME (SWITCH) PROBLEM. WHY MY CAR IS NOT INCLUDED ??
Incident date: Oct 14, 2015
ENGINE SHUTS OFF WHILE DRIVING AT ABOUT 65 MPH CAUSING THE CAR TO LOSE SPEED, HARD TO STEER AND HARD TO BRAKE. I HEARD THAT THERE WAS A RECALL ABOUT THIS CARS (ACURA).WITH THE SAME (SWITCH) PROBLEM. WHY MY CAR IS NOT INCLUDED ??
Incident date: Oct 12, 2015
VEHICLE TRANSMISSION CAN NOT SHIFT WHILE DRIVING ON THE ROAD .NO REVERSE AND FORWARD .THE VEHICLE HAVE 76000 MILES ON IT.
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VSA AND THE ECU WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A... Read more
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VSA AND THE ECU WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE A... Read more
Incident date: Oct 9, 2012
ACURA TL 2012, DRIVING WITH LIGHT THROTTLE, SUFFERING JERKING AND SHUDDER. COASTING WITH LITTLE UPHILL ROAD SHOWS MORE JERKING AND SHIFTING HESITATION. WHEN ENGINE REV KEEPS AROUND 1000-1200, CAN FEEL THE VIBRATION AND SHAKING FROM GAS PEDAL AND DASHBOARD.
Incident date: Sep 29, 2015
TURNING INTO A LANE IN THE TOWN (IN MOTION), A CAR RAN A RED LIGHT, T-BONED THE CAR DRIVER SIDE. TOTALED THE CAR AND SHIFTED THE ENTIRE CAR ACROSS THE FRAME. STEERING WHEEL BAG DID NOT INFLATE. IF IT DID IT WOULD HAVE HELPED MY INJURIES. RED LIGHTED BY A LARGE 1/2 TON OR MORE RED TRUCK AT ABOUT 40-45 MILES PER HOUR.
Crash
3 injured
Incident date: Oct 9, 2015
WE HAVE SPORADIC PROBLEMS WITH ENGINE OR TRANSMISSION AND THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. IT HAPPENS AT ANY TIME SLOW OR FAST SPEED: UPHILL OR DOWNHILL THE CAR WILL NOT CHANGE GEARS AND STARTS TO PULL AS IF THE TRANSMISSION IS GOING TO FALL OUT. WE HAVE REPORTED THIS TO ACURA CUSTOMER SERVICE AND RESULTS WERE GUARDED. I AM AFRAID FOR MY AND MY FAMILY'S SAFETY BECAUSE THE P... Read more
Incident date: Oct 9, 2015
WE HAVE SPORADIC PROBLEMS WITH ENGINE OR TRANSMISSION AND THE DEALER HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. IT HAPPENS AT ANY TIME SLOW OR FAST SPEED: UPHILL OR DOWNHILL THE CAR WILL NOT CHANGE GEARS AND STARTS TO PULL AS IF THE TRANSMISSION IS GOING TO FALL OUT. WE HAVE REPORTED THIS TO ACURA CUSTOMER SERVICE AND RESULTS WERE GUARDED. I AM AFRAID FOR MY AND MY FAMILY'S SAFETY BECAUSE THE P... Read more
Incident date: Oct 1, 2015
AFTER PURCHASING THE VEHICLE NEW, IMMEDIATELY NOTICED HARD AND DELAYED SHIFTING. SHIFTING BETWEEN 1-4 GEARS WAS VERY HARD. AT TIMES TRANSMISSION SEEMED TO BE CONFUSED AND WOULD EITHER PICK THE WRONG GEAR OR WOULD TAKE 2-3 SECONDS TO FINALLY ENGAGE INTO GEAR. ON ONE PARTICULAR OCCURRENCE WHILE DRIVING IN A PARKING LOT AT ABOUT 15 MPH I APPROACHED A STOP SIGN AND LET OFF THE ACCELERATOR. AS SOON AS ... Read more
Incident date: Oct 6, 2015
EXPERIENCED A HUMMING AND REVVING SOUND COMING FROM UNDER RIGHT SIDE OF THE HOOD. IT OCCURRED WHEN ACCELERATING FROM 35 MPH AND WOULD GET LOUDER. THE SOUND DECREASED WHEN DECELERATING FROM 35. I TOOK IT TO THE DEALER AND THEY DIAGNOSED A FAULTY RIGHT WHEEL BEARING. FORTUNATELY THE VEHICLE WAS STILL UNDER WARRANTY. I DID NOT EXPERIENCE ANY ACCIDENTS, HIT ANY POT HOLES, OR CURBS PRIOR TO THIS... Read more
Incident date: Oct 2, 2015
VERY SIMILAR TO NHTSA ID NUMBER: 10762375. AFTER 3-4 DAYS OF DRIVING THE CHECK ENGINE LIGHT CAME ON ALONG WITH TRANSMISSION SYSTEM U0401, VSA PROBLEM, HILL START ASSIST PROBLEM ETC ETC ETC. THE SUV WOULD NOT SPEED ABOVE 35-40 MILES AND SHAKE. DEALERSHIP REPLACED CRACKED SPARK PLUG, IGNITION COIL - CAUSE - POSSIBLE MOISTURE IN SPARK PLUG. THEY WERE NICE ENOUGH TO TAKE THE CAR BACK AND CURRE... Read more
Incident date: Oct 2, 2015
VERY SIMILAR TO NHTSA ID NUMBER: 10762375. AFTER 3-4 DAYS OF DRIVING THE CHECK ENGINE LIGHT CAME ON ALONG WITH TRANSMISSION SYSTEM U0401, VSA PROBLEM, HILL START ASSIST PROBLEM ETC ETC ETC. THE SUV WOULD NOT SPEED ABOVE 35-40 MILES AND SHAKE. DEALERSHIP REPLACED CRACKED SPARK PLUG, IGNITION COIL - CAUSE - POSSIBLE MOISTURE IN SPARK PLUG. THEY WERE NICE ENOUGH TO TAKE THE CAR BACK AND CURRE... Read more
Incident date: Oct 2, 2015
VERY SIMILAR TO NHTSA ID NUMBER: 10762375. AFTER 3-4 DAYS OF DRIVING THE CHECK ENGINE LIGHT CAME ON ALONG WITH TRANSMISSION SYSTEM U0401, VSA PROBLEM, HILL START ASSIST PROBLEM ETC ETC ETC. THE SUV WOULD NOT SPEED ABOVE 35-40 MILES AND SHAKE. DEALERSHIP REPLACED CRACKED SPARK PLUG, IGNITION COIL - CAUSE - POSSIBLE MOISTURE IN SPARK PLUG. THEY WERE NICE ENOUGH TO TAKE THE CAR BACK AND CURRE... Read more
Incident date: Oct 9, 2015
I LEASED THE 2015 TLX IN JANUARY 2015. I HAD TO TAKE THE CAR BACK IN WITHIN THE FIRST TWO WEEKS BECAUSE WHEN I WOULD COME TO A COMPLETE STOP, THE CAR WOULD LURCH FORWARD. I WAS TOLD BY THE DEALERSHIP THE FIRST TIME THAT IT WAS DUE TO "THE WHEELS REALIGNING". I TOOK THE CAR BACK IN WITHIN ONE MONTH (FEBRUARY) FOR THE SAME ISSUES, IN WHICH THE DEALERSHIP KEPT THE CAR FOR AT LEAST 2 WEEKS. HAVING... Read more
Incident date: Oct 7, 2015
I WAS STOPPED CLOSE TO MAILBOX FOR MY RENTAL HOME AND HAD THE ENGINE RUNNING, BRAKE HOLD WAS ON AND WHEN I UNBUCKLED THE CAR AUTOMATICALLY ENGAGED THE PARKING BRAKE WITHOUT SHIFTING THE GEAR TO PARK. I GOT OUT OF THE CAR, TOOK THE KEY, COLLECTED THE MAIL AND GOT BACK IN. THE PROBLEM APPEARED WHEN I GOT BACK IN. I MANAGED TO ENGAGE THE CAR INTO DRIVE MODE, BUT SEEMS LIKE THE PARKING BRAKE DID NOT... Read more
Incident date: Sep 24, 2015
PARASITIC BATTERY DRAIN FROM HANDS FREE LINK UNIT CAUSING BATTERY TO GO DEAD. GOOGLED THE ISSUE AND SAW MANY COMPLAINTS REGARDING THIS ISSUE. I WAS ON A ROAD TRIP FROM CALIFORNIA TO MINNESOTA AND HAD STOPPED AT A VACANT PARKING LOT TO TAKE A NAP. I TURNED OFF THE LIGHTS, TURNED THE VEHICLE OFF AND REMOVED THE KEY, 4 HOURS LATER MY BATTERY WAS DEAD. I ENDED UP BUYING A NEW BATTERY AND A FEW MONTHS ... Read more
Incident date: Mar 31, 2015
2003 ACURA 3.2TL. CONSUMER WRITES IN REGARDS TO AIRBAG MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER HAS BEEN TRYING TO GET AN APPOINTMENT SINCE THE END OF MARCH 2015. *JB
Incident date: Oct 6, 2015
THE AUTO-DIMMING REAR-VIEW MIRROR INSIDE THE CAR DOES NOT PROPERLY DIM OR DOES NOT DIM AT ALL RESULTING IN HEADLIGHTS REFLECTING ON THE DRIVER AND CAUSING A CONSTANT DISTRACTION THAT'S POTENTIALLY A DRIVING HAZARD. THERE'S NO MANUAL OPTION TO FORCE IT TO DIM, AND THERE'S NO OPTION TO REPLACE THE AUTO-DIMMING MIRROR WITH A MANUAL ONE. THIS IS NOT AN ISOLATED OCCURRENCE AS IT HAPPENS EXTREMELY REG... Read more
Incident date: Oct 6, 2015
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 19, 2015
I RECEIVE A RECALL NOTICE FOR MY ACURA AND IT'S BEEN PAST 60 DAYS AND THEY HAVE NOT DONE ANYTHING ABOUT IT/ WHEN I CALLED THE LAST TIME THEY SAID THEY DONT HAVE THE PARTS YET AND WILL CALL ME IF THEY GOT IT/ NEVER HEARD FROM THEM
Incident date: Sep 29, 2015
WHILE THE VEHICLE WAS UNATTENDED (NO DRIVER PRESENT) AND TRANSMISSION WAS ENGAGED IN PARK; I WAS PRESENT WHEN USING THE REMOTE STARTED. UPON STARTING (VEHICLE WAS STARTED), IT ROLLED UP A SLIGHT INCLINED DRIVEWAY ROUGHLY 3-6 INCHES , UNDER POWER; THEN ROLLED BACK SHE SAME DISTANCE. THEN A DISTINCT CLICK WAS HEARD. THE CAR CONTINUED RUNNING IN IDLE AS NORMAL WITH THE REMOTE START. ACURA HAS R... Read more
Incident date: Apr 1, 2015
VEHICLE HAS INCONSISTENT SHIFTS IN LOWER GEARS. ALSO, SHIFTING IS INCONSISTENT WHEN PUSHING DOWN ON THE ACCELERATOR.
Incident date: Jun 1, 2015
ERRATIC/RAISED ENGINE IDLE CAUSED BY WORN IDLE AIR CONTROL VALVE CREATES A CONDITION WHERE ENGINE IDLE IS SUDDENLY HIGHER THAN 2000RPM IN GEAR WHICH RESULTS/RESULTED IN UNINTENDED ACCELERATION (VEHICLE SPEEDS UP WITH NO ACCELERATOR PEDAL INPUT) AND THE ENGINE IS MORE POWERFUL THAN THE BRAKING SYSTEM (WITH VEHICLE IN DRIVE GEAR, BRAKE PEDAL TO THE FLOOR, VEHICLE WILL STILL MOVE FORWARD.) CONDITION... Read more
Incident date: Sep 26, 2015
DASHBOARD ON 2008 ACURA TL IS CRACKED NEAR THE PASSENGER SIDE AIR BAG. THE MANUFACTURES OF ACURA CLAIMS THIS IS NOT A SAFETY ISSUE. THEY ARE WELL AWARE OF THIS DEFECT AS IT IS A PROBLEM WITH SEVERAL MODELS.THIS DEFECT COULD EFFECT THE DEPLOYMENT OF THE AIRBAG DUE TO THE FACT THIS AREA IS NOW BEING EXPOSED TO ENVIRONMENTAL ELEMENTS. PLEASE SEE PHOTO ATTACHED BELOW.
Incident date: Aug 27, 2015
VEHICLE IDENTIFICATION NO. (VIN): 19UYA42441A... SUMMARY: THE VEHICLE SUB-FRAME IS ROTTING ON THE PASSENGER SIDE CAUSED BY THE AIR CONDITIONER OUTPUT DIRECTLY ABOVE THE FRAME DRIPPING ON IT TO THE POINT WHERE THE CAR MAY BE UNSAFE TO DRIVE. THE FRAME ON THE DRIVER SIDE IS OK AND SHOWING NO SIGNS OF RUST. I FEEL THIS IS AN ENGINEERING ISSUE NOT CAUSED BY NORMAL WEAR AND TEAR. ACURA LOCAL SERVICE ... Read more
Incident date: Sep 9, 2015
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL AND THE VEHICLE STARTED TO VEER TO THE LEFT. THE CONTACT DISCOVERED THAT THE LOWER CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND CONFIRMED THAT THE PASSENGER SIDE LOWER CONTROL ARM WAS FRACTURED. T... Read more
Incident date: Sep 9, 2015
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE WHEEL AND THE VEHICLE STARTED TO VEER TO THE LEFT. THE CONTACT DISCOVERED THAT THE LOWER CONTROL ARM WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND CONFIRMED THAT THE PASSENGER SIDE LOWER CONTROL ARM WAS FRACTURED. T... Read more
Incident date: Mar 2, 2015
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 1, 2013
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND CRASHED. THE CONTACT SUSTAINED INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER AND WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT M... Read more
1 injured
Incident date: Sep 1, 2012
MY DASH IS CRACKING AT A ACCELERATED RATE. FIRST AT THE PASSENGER AIRBAG, NOW OVER DRIVER SIDE. MY CONCERN IS IF THE DASH IS DRY ENOUGH TO SPLIT ALONG THE AIRBAG SEAMS, THEN WHAT WOULD PREVENT SHARDS OF DASH FLYING OFF IF THE AIRBAG DEPLOYS? THE SHOULD GET SOME SERIOUS SAFETY CONSIDERATIONS.
Incident date: Sep 1, 2012
MY DASH IS CRACKING AT A ACCELERATED RATE. FIRST AT THE PASSENGER AIRBAG, NOW OVER DRIVER SIDE. MY CONCERN IS IF THE DASH IS DRY ENOUGH TO SPLIT ALONG THE AIRBAG SEAMS, THEN WHAT WOULD PREVENT SHARDS OF DASH FLYING OFF IF THE AIRBAG DEPLOYS? THE SHOULD GET SOME SERIOUS SAFETY CONSIDERATIONS.
Incident date: Mar 6, 2015
TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING AT 15 MPH, THE TRANSMISSION STARTED HESITATING AND JUMPED INTO GEAR. THE TRANSMISSION WAS REPAIRED UNDER A MANUFACTURER'S RECALL IN 2008, HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Incident date: Sep 17, 2015
I RECEIVED A RECALL NOTICE AND MADE AN APPOINTMENT TO HAVE MY VEHICLE REPAIRED. UPON TAKING IT TO THE DEALERSHIP AND THEM FIXING IT I DROVE HOME MY CAR IMMEDIATELY BEGAN RUNNING HOT. I CALLED THE DEALERSHIP BACK AND HE TOLD ME TO BRING IT BACK IN. I WAS ISSUED A LOANER VEHICLE. I RECEIVED A CALL STATING THAT MY RADIATOR HAD SOMEHOW COME LOOSE AND THAT MY ENGINE WAS BLOWN. I WAS SO UPSET SO I CALLE... Read more
Incident date: Sep 17, 2015
I RECEIVED A RECALL NOTICE AND MADE AN APPOINTMENT TO HAVE MY VEHICLE REPAIRED. UPON TAKING IT TO THE DEALERSHIP AND THEM FIXING IT I DROVE HOME MY CAR IMMEDIATELY BEGAN RUNNING HOT. I CALLED THE DEALERSHIP BACK AND HE TOLD ME TO BRING IT BACK IN. I WAS ISSUED A LOANER VEHICLE. I RECEIVED A CALL STATING THAT MY RADIATOR HAD SOMEHOW COME LOOSE AND THAT MY ENGINE WAS BLOWN. I WAS SO UPSET SO I CALLE... Read more
Incident date: Sep 17, 2015
I RECEIVED A RECALL NOTICE AND MADE AN APPOINTMENT TO HAVE MY VEHICLE REPAIRED. UPON TAKING IT TO THE DEALERSHIP AND THEM FIXING IT I DROVE HOME MY CAR IMMEDIATELY BEGAN RUNNING HOT. I CALLED THE DEALERSHIP BACK AND HE TOLD ME TO BRING IT BACK IN. I WAS ISSUED A LOANER VEHICLE. I RECEIVED A CALL STATING THAT MY RADIATOR HAD SOMEHOW COME LOOSE AND THAT MY ENGINE WAS BLOWN. I WAS SO UPSET SO I CALLE... Read more
Incident date: Sep 22, 2015
ON BOTH DAYS SEPT 22 AND SEPT 23, 2015, AS I WAS DRIVING, I WAS SITTING IN TRAFFIC AT A STOP LIGHT WAITING FOR IT TO TURN GREEN. JUST AS THE LIGHT TURNED GREEN AND EVERYONE STARTED TO MOVE FORWARD, MY CAR SHUT DOWN. AN EDISTON BULB POPPED UP ON THE DASH, YELLOW COLOR, AND THE WORDS "SHIFT TO PARK" BUT IT DISAPPEARED WITHIN 2 SECS. I IMMEDIATELY SHIFTED TO PARK AND RESTARTED THE CAR. THE CAR RESTAR... Read more
Incident date: Oct 22, 2014
2003 ACURA 3.2TL. CONSUMER WRITES IN REGARDS TO A DEFECTIVE TRANSMISSION. *SMD THE CONSUMER STATED HIS WIFE EXPERIENCED THE FOLLOWING WHILE DRIVING THE VEHICLE: THREE LIGHTS ILLUMINATED; TWO UNKNOWN AND THE ENGINE LIGHT, THERE WAS A DELAY OF 30 SECONDS WHEN TAKING OFF FROM A STOPPED POSITION AND THE GEARS JERKED AND WHEN SHE STOP AND TOOK OFF, IT FELT AS THOUGH THE VEHICLE HAD NO POWER. THE CON... Read more
Incident date: Jan 23, 2015
I NOTICED THE FIRST TIME I ACCELERATED QUICKLY TO MERGE ONTO THE INTERSTATE THAT THE ENGINE HESITATED AT LEAST A SECOND TO SECOND AND HALF BEFORE ACCELERATING. AFTER THAT, I STARTED NOTICING THE SAME HESITATION WHENEVER I PUNCHED THE GAS PEDAL TO EITHER MERGE INTO TRAFFIC OR PASS SOMEONE. I HAVE READ ON THE INTERNET WHERE OTHER OWNERS OF THIS VEHICLE HAVE THE SAME PROBLEM. I JUST TOOK THE CAR I... Read more
Incident date: Jan 23, 2015
I NOTICED THE FIRST TIME I ACCELERATED QUICKLY TO MERGE ONTO THE INTERSTATE THAT THE ENGINE HESITATED AT LEAST A SECOND TO SECOND AND HALF BEFORE ACCELERATING. AFTER THAT, I STARTED NOTICING THE SAME HESITATION WHENEVER I PUNCHED THE GAS PEDAL TO EITHER MERGE INTO TRAFFIC OR PASS SOMEONE. I HAVE READ ON THE INTERNET WHERE OTHER OWNERS OF THIS VEHICLE HAVE THE SAME PROBLEM. I JUST TOOK THE CAR I... Read more
Incident date: Aug 23, 2015
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V417000 (EQUIPMENT) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 27, 2015
2004 ACURA MDX. CONSUMER WRITES IN REGARDS TO ELECTROMAGNETIC COIL AND DIFFERENTIAL CARRIER ASSEMBLY FAILURE. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALERM BECAUSE THE VTM-4 LIGHT ILLUMINATED. HE WAS INFORMED THE DIFFERENTIAL NEEDED TO BE REPALACED BECAUSE THERE WAS AN OPEN CIRCUIT BETWEEN THE LEFT ELECTROMAGNETCI CO AND THE DIFFERENTIAL CARRIER ASSEMBLY. THE PROBLEM PREVENTED THE... Read more
Incident date: Mar 27, 2015
2004 ACURA MDX. CONSUMER WRITES IN REGARDS TO ELECTROMAGNETIC COIL AND DIFFERENTIAL CARRIER ASSEMBLY FAILURE. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALERM BECAUSE THE VTM-4 LIGHT ILLUMINATED. HE WAS INFORMED THE DIFFERENTIAL NEEDED TO BE REPALACED BECAUSE THERE WAS AN OPEN CIRCUIT BETWEEN THE LEFT ELECTROMAGNETCI CO AND THE DIFFERENTIAL CARRIER ASSEMBLY. THE PROBLEM PREVENTED THE... Read more
Incident date: Sep 20, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE THE VEHICLE WAS PARKED, THE DASHBOARD CRACKED NEAR THE PASSENGER SIDE AND EXPOSED THE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 184,000.
Incident date: Aug 14, 2015
AUDIO STOPS WORKING AFTER 2-4 SECONDS OF STARTING THE CAR. SPEAKERS POP AND NO AUDIO.
Incident date: Dec 30, 2014
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V045000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.