Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Sep 1, 2014
WHILE DRIVING AT APPROXIMATELY 50MPH THE CAR SUDDENLY STALLED. VSA AND TRANSMISSION LIGHT ILLUMINATED. I PULLED OVER TO A SAFE SPOT, TURNED THEY VEHICLE OFF AND BACK ON. THE LIGHTS WENT OFF AND DRIVING SEEMED NORMAL, BUT AFTER DRIVING FURTHER IT HAPPENED AGAIN. TOOK THE CAR TO DEALERSHIP AND THEY SAID IT WAS THE PEDAL POSITION SENSOR, PAID TO HAVE IT REPLACED. THE NEXT DAY WE DROVE TO TEXAS FROM N... Read more
Incident date: May 11, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS JUMPED AND THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE AND THE SMELL OF FUMES EMITTED INTO THE VEHICLE. THE VEHIC... Read more
Incident date: May 11, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS JUMPED AND THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE AND THE SMELL OF FUMES EMITTED INTO THE VEHICLE. THE VEHIC... Read more
Incident date: Feb 12, 2016
TAKATA RECALL: I RECEIVED A SAFETY RECALL LETTER FROM ACURA AUTOMOBILE DIVISION DATED MARCH 2016. I WAS ON VACATION WHEN THE LETTER WAS MAILED. UPON RETURING HOME AND READING THIS RECALL NOTICE I CALLED ACURA CLIENTS RELATIONS ON MARCH 24, 2016. THEY TOLD ME TO CALL THE DEALER SERVICE MANGER WHERE I PURCHASE MY CAR. I WENT TO THE DEALER ON MARCH 30, 2016. I HAD TO SIGN ACURA TAKATA AIRBAG INFLAT... Read more
Incident date: Jan 1, 2015
TAKATA RECALL? AIRBAG LIGHT COMES ON PERIODICALLY WHILE STATIONARY AND WHILE IN MOTION. THERE ARE CRACKS IN PASSENGER SIDE DASHBOARD ABOVE THE AIRBAG. THE CRACKS STARTED APPEARING OVER A YEAR AGO, BUT THEY ARE EXPANDING.
ACURA
TSX SPORT WAGON
(2012) - STEERING
May 18, 2016
Incident date: May 15, 2016
2012 ACURA TSX SPORTS WAGON (~31K MILES) - FAILURE OF ELECTRONIC POWER STEERING (EPS). LAST WEEK I PARKED THE VEHICLE WITH WHEELS TURNED TO THE LEFT AND WHEN I RESTARTED THE CAR AFTER FEW MINUTES, THE POWER STEERING WAS GONE. I TURNED THE CAR OFF, RESTARTED IT AGAIN AND THE POWER STEERING CAME BACK. DID NOT THINK MUCH OF IT. THE POWER STEERING WENT OUT AGAIN (COMPLETE FAILURE) A COUPLE OF ... Read more
Incident date: May 18, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REM... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRM... Read more
Incident date: Mar 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: May 13, 2016
I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A... Read more
Incident date: May 13, 2016
I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A... Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER... Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER... Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER... Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER... Read more
Incident date: May 16, 2016
TAKATA RECALL- HAS THE PART BE CREATED TO FIX THE PROBLEM
Incident date: Apr 1, 2016
THERE IS A LONG SPLIT RIGHT ALONG THE SIDE OF WHERE THE AIRBAG SITS ON THE PASSANGER SIDE. THIS CONCERNS ME BEING RIGHT OVER THE AIRBAG. LOOKING ONLINE THERE IS A FACEBOOK PAGE WITH COUNTLESS CONCERNS OF OTHERS WITH CRACKED DASHBOARDS IN THE SAME LOCATION. THIS CRACKING CONCERNS ME THAT THE AIRBAG MIGHT INFLATE WHILE DRIVING OR NOT INFLATE CORRECTLY IF IN AN ACCIDENT. MY FEAR IS IF I FILL THE CRAC... Read more
Incident date: May 7, 2016
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT H... Read more
Incident date: May 2, 2016
2010 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Incident date: May 5, 2015
MY DASHBOARD HAS TWO LARGE CRACKS RUNNING THE WIDTH OF THE DASHBOARD, ALONG WHERE THE AIRBAGS ARE SUPPOSED TO DEPLOY. NO ACCIDENT CAUSED THIS DEFECT.
Incident date: May 5, 2015
MY DASHBOARD HAS TWO LARGE CRACKS RUNNING THE WIDTH OF THE DASHBOARD, ALONG WHERE THE AIRBAGS ARE SUPPOSED TO DEPLOY. NO ACCIDENT CAUSED THIS DEFECT.
Incident date: Jan 1, 2014
POWER STEERING HAS BEEN AFFECTED DUE TO DEFECTIVE RACK AND PINION. CAR PULLS TO THE RIGHT AND POSES A SAFETY ISSUE ON HIGHWAY. STEERING HAS ALSO LOCKED UP DUE TO THE POWER STEERING LEAK WHILE DRIVING. A VERY FRIGHTENING SITUATION WHEN GOING FAXT SPEEDS. ALSO, THE FRONT PASSENGER AIRBAG STARTED CRACKING A FEW YEARS AGO AND AM QUESTIONING WEATHER IT WOULD DEPLOY IN A COLLISION.
Incident date: Jan 1, 2014
POWER STEERING HAS BEEN AFFECTED DUE TO DEFECTIVE RACK AND PINION. CAR PULLS TO THE RIGHT AND POSES A SAFETY ISSUE ON HIGHWAY. STEERING HAS ALSO LOCKED UP DUE TO THE POWER STEERING LEAK WHILE DRIVING. A VERY FRIGHTENING SITUATION WHEN GOING FAXT SPEEDS. ALSO, THE FRONT PASSENGER AIRBAG STARTED CRACKING A FEW YEARS AGO AND AM QUESTIONING WEATHER IT WOULD DEPLOY IN A COLLISION.
Incident date: Jan 1, 2014
POWER STEERING HAS BEEN AFFECTED DUE TO DEFECTIVE RACK AND PINION. CAR PULLS TO THE RIGHT AND POSES A SAFETY ISSUE ON HIGHWAY. STEERING HAS ALSO LOCKED UP DUE TO THE POWER STEERING LEAK WHILE DRIVING. A VERY FRIGHTENING SITUATION WHEN GOING FAXT SPEEDS. ALSO, THE FRONT PASSENGER AIRBAG STARTED CRACKING A FEW YEARS AGO AND AM QUESTIONING WEATHER IT WOULD DEPLOY IN A COLLISION.
Incident date: Jan 1, 2003
WHEN I PUT THE CAR IN GEAR AND TURN OFF THE SWITCH, THE CAR KEEPS ROLLING AND DOES NOT PROVIDE ANY HINDRANCE DUE TO ENGAGED GEAR FROM ROLLING IT. I THINK THIS IS A PROBLEM, AS MY OTHER CARS DON'T DO THIS. ON MY MAZDA CX-9, IF I PUT IT IN GEAR AND TRUN OFF THE SWITCH, THE GEAR STAYS ENGAGED AND PREVENTS THE CAR FROM ROLLING. I THINK MY ACURA HAS A MANUFACTURING DEFECT IN THE TRANSMISSION SINCE ... Read more
Incident date: Jan 1, 2016
THIS IS THE SECOND TRANSMISSION I PUT IN MY CAR , WARRANTY EXPIRED AND CAR IS STARTING TO JERK AND MAKE NOISE WHEN ACCELERATING. IT COST WAY TO MUCH MONEY TO KEEP REPLACING A TRANSMISSION IF ALL THE TRANSMISSIONS ARE HAVING THE SAME PROBLEM . WAY TO MANY PEOPLE ARE HAVING THIS ISSUE . WHY HASN'T THIS BEEN RECALLED YET?
Incident date: Jul 31, 2015
I OWN A 2015 TLX V4 TECH AND THERE SEEMS TO BE AN OBVIOUS PROBLEM, WHICH THE DEALERSHIPS SEEMS TO NEGLECT, WITH THE TRANSMISSION. I'VE HAD MY VEHICLE CHECKED OUT 2 TIMES SINCE I FIRST PURCHASED IT BACK IN JULY OF 2015, AND THE DEALERSHIP TECH. SPECIALISTS KNOW IT IS THERE BUT THEY AREN'T ABLE TO RESOLVE THE PROBLEM EVEN THROUGH A "SOFTWARE UPDATE". THE PROBLEM IS THAT THE VEHICLE JERKS FORWARD, SO... Read more
Incident date: Jul 31, 2015
I OWN A 2015 TLX V4 TECH AND THERE SEEMS TO BE AN OBVIOUS PROBLEM, WHICH THE DEALERSHIPS SEEMS TO NEGLECT, WITH THE TRANSMISSION. I'VE HAD MY VEHICLE CHECKED OUT 2 TIMES SINCE I FIRST PURCHASED IT BACK IN JULY OF 2015, AND THE DEALERSHIP TECH. SPECIALISTS KNOW IT IS THERE BUT THEY AREN'T ABLE TO RESOLVE THE PROBLEM EVEN THROUGH A "SOFTWARE UPDATE". THE PROBLEM IS THAT THE VEHICLE JERKS FORWARD, SO... Read more
Incident date: Mar 14, 2016
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE ... Read more
Incident date: Mar 14, 2016
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE ... Read more
Incident date: Mar 14, 2016
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE ... Read more
Incident date: May 2, 2015
THE ADJUSTABLE STEERING COLUMN QUIT WORKING IN A POSITION THAT ISN'T GOOD FOR ME TO DRIVE, YOU CAN'T BUY A PART TO FIX THIS YOU HAVE TO REPLACE THE STEERING COLUMN. THIS IS A $2,500.00 REPAIR. IT IS NOT SAFE TO DRIVE IN THE POSITION IT QUIT WORKING FOR ME. I FEEL ACURA SHOULD FIX THIS OR REPLACE IT WITH A COLUMN THAT CAN BE REPAIRED INSTEAD OF REPLACING THE WHOLE COLUMN. THIS COULD BE A SERIOUS ... Read more
Incident date: May 2, 2015
THE ADJUSTABLE STEERING COLUMN QUIT WORKING IN A POSITION THAT ISN'T GOOD FOR ME TO DRIVE, YOU CAN'T BUY A PART TO FIX THIS YOU HAVE TO REPLACE THE STEERING COLUMN. THIS IS A $2,500.00 REPAIR. IT IS NOT SAFE TO DRIVE IN THE POSITION IT QUIT WORKING FOR ME. I FEEL ACURA SHOULD FIX THIS OR REPLACE IT WITH A COLUMN THAT CAN BE REPAIRED INSTEAD OF REPLACING THE WHOLE COLUMN. THIS COULD BE A SERIOUS ... Read more
Incident date: Feb 29, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE WITHIN A REASONABLE TIME FRAME TO REPAIR DRIVERS FRONT AIRBAG INFLATOR RECALL. CONSUMER STATES DEALERSHIP USED RECALL TO PRESSURE THEM INTO PURCHASING A NEW VEHICLE. *SMD
Incident date: Apr 1, 2015
I HAVE. NOTICED LARGE CRACKS ON TOP OF THE DASH , SOME WHERE MY AIRBAGS ARE. WHAT IF THE DEPLOY? THESE CRACKS CAME OUT OF NOWHERE AND I FEEL THEY ARE HAZARDOUS TO MY AIRBAGS IF THEY DEPLOY
Incident date: Apr 1, 2015
I HAVE. NOTICED LARGE CRACKS ON TOP OF THE DASH , SOME WHERE MY AIRBAGS ARE. WHAT IF THE DEPLOY? THESE CRACKS CAME OUT OF NOWHERE AND I FEEL THEY ARE HAZARDOUS TO MY AIRBAGS IF THEY DEPLOY
Incident date: Mar 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND THE DEALER STATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID AUGUST OF 2016. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER WAS CONTACTED FOR MONTHS AND UPON SPEAKING TO THE MANUFACTURER THEY HA... Read more
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE AND VSA WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL THREE TIMES TO MOVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED... Read more
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE AND VSA WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL THREE TIMES TO MOVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED... Read more
Incident date: May 8, 2013
TL* THE CONTACT OWNS A 2008 ACURA MDX. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THERE WAS AN ABNORMAL NOISE COMING FROM THE DRIVER SIDE AIR BAG UNDER THE STEERING WHEEL. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAI... Read more
Incident date: Mar 26, 2016
TAKATA RECALL. I LIVE IN NORTH CAROLINA. THE ACURA TL IS KEPT AT A HOME I OWN IN WOODRIDGE, IL. I RECEIVED A NOTICE FROM ACURA IN MARCH 2016 THAT THE AIRBAG NEEDED TO BE REPLACED. I CONTACTED MCGRATH ACURA OF WESTMONT WHERE I PURCHASED THE CAR TO HAVE THE AIRBAG REPLACED. THE APPOINTMENT DATE THAT MCGRATH GAVE ME WAS TUESDAY MAY 10, 2016. ON SATURDAY MAY 7 MY WIFE AND I FLEW FROM CHARLOTTE. ... Read more
Incident date: May 9, 2016
PURCHASED NEW, SINCE 2005 THE VEHICLE HAS HAD A PARASITIC BATTERY DRAIN WHICH CAUSES THE VEHICLE NOT TO START. OVER 10 BATTERIES HAVE BEEN REPLACED BY ACURA DEALERSHIPS OR AAA. I WAS TOLD BY FORMER CERTIFIED ACURA SERVICE REPRESENTATIVE THAT THIS PROBLEM IS WITH THE VEHICLES HANDS FREE SYSTEM CONTROL MODULE. ACURA HAS KNOWN, INTERNET RESEARCH, AND MY CONVERSATION ON THIS DATE 5/9/2016 WITH AN AC... Read more
Incident date: Aug 1, 2015
SRS LIGHT ILLUMINATED AT APPROXIMATELY 130000 MILES. MECHANIC STATES CODE 15-3 "FAULTY OPDS SENSOR". SENSOR IS FAULTY BY DESIGN, IS NOT AFFECTED BY AGE OR USE OF VEHICLE. PREVIOUS EXTENDED WARRANTY ADDRESSED THIS CODE, WITH LANGUAGE IN WARRANTY STATING VEHICLES PAST 10 YEAR MARK ARE ELIGIBLE FOR GOODWILL COVERAGE TO FIX THIS ISSUE. ACURA REFUSED TO COVER COST OF THIS FIX UNDER GOODWILL. MANUFACTUR... Read more
Incident date: May 1, 2016
TAKATA RECALL I HAVE A 2001 AURA MDX AND WHEN I FIRST GOT THE VEHICLE W MONTHS AGO LIKE 2 WEEKS AFTER I WAS ON THE FREEWAY AND THE D 5 LIGHT STARTED TO FLASH THE SPEEDOMETER WENT ALL THE WAY DOWN AND THE RPM WAS HIGH THEN THE SPEEDOMETER WENT BACK UP IT DID IT A COUPLE OF TIMES BUT I WAS STILL GOING THE SAME SPEED IT JERKED A LITTLE BIT I PULLED OVER TRIED TO PUT IN PARK BUT IT WAS STUCK SO... Read more
Incident date: May 1, 2016
TAKATA RECALL I HAVE A 2001 AURA MDX AND WHEN I FIRST GOT THE VEHICLE W MONTHS AGO LIKE 2 WEEKS AFTER I WAS ON THE FREEWAY AND THE D 5 LIGHT STARTED TO FLASH THE SPEEDOMETER WENT ALL THE WAY DOWN AND THE RPM WAS HIGH THEN THE SPEEDOMETER WENT BACK UP IT DID IT A COUPLE OF TIMES BUT I WAS STILL GOING THE SAME SPEED IT JERKED A LITTLE BIT I PULLED OVER TRIED TO PUT IN PARK BUT IT WAS STUCK SO... Read more
Incident date: Mar 1, 2016
TAKATA RECALL; I HAVE BEEN TRYING FOR SEVERAL WEEKS TO REACH A SUPERVISOR AT ACURA/HONDA TO DISCUSS MY OPTIONS REGARDING COMPARABLE TRANSPORTATION WHILE MY VEHICLE IS NOT DRIVABLE . TO DATE I'VE CALLED OVER SIX TIMES AND KEEP GETTING THE SAME STORY THAT THEY WILL CALL ME BACK WHEN AVAILABLE. ON ONE OCCASION I HAD A REPRESENTATIVE GIVE ME AN ALTERNATE NUMBER TO DISCUSS COMPENSATION. WHEN I CALLED T... Read more
Incident date: Feb 1, 2015
THIS ACURA TL HAS BEEN WELL CARED FOR. THE DASHBOARD HAS OVER THE LAST YEAR DEVELOPED SEVERAL DEEP CRACKS OVER THE PASSENGER AIRBAG AREA AND THROUGHOUT THE ENTIRE DASH NOW. IT STARTS FROM THE WINDSHIELD AND CRACKS ALL THE WAY TO THE FRONT OF DASH. VERY CONCERNED IF AIRBAG WOULD BE EFFECTED OR EVEN DEPLOY PROPERLY. ALSO IF PIECES OF THIS RIGID DASHBOARD WOULD HURT THE DRIVER OR PASSENGERS IN FRONT... Read more
Incident date: Mar 21, 2016
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE T... Read more