Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Nov 29, 2015
SUSPENSION CLUNK. ALL SPEEDS. TRAVELING STRAIGHT OR TURNING IF FRONT WHEELS TRAVERSE A MODERATE CHANGE IN ROAD SURFACE OR OVER A SMALL PIECE OF DEBRIS THERE IS A LOUD CLUNK HEARD FROM WITHIN THE CABIN. SOUND IS ALSO PRODUCED WHEN DRIVING FORWARD AT LOW SPEEDS (10-20 MPH) AND TURNING THE STEERING WHEEL SIDE TO SIDE IN FAIRLY RAPID SUCCESSION (STEERING WHEEL DIRECTION CHANGE IN EVERY 0.5-1 SECOND). ... Read more
Incident date: Nov 29, 2015
SUSPENSION CLUNK. ALL SPEEDS. TRAVELING STRAIGHT OR TURNING IF FRONT WHEELS TRAVERSE A MODERATE CHANGE IN ROAD SURFACE OR OVER A SMALL PIECE OF DEBRIS THERE IS A LOUD CLUNK HEARD FROM WITHIN THE CABIN. SOUND IS ALSO PRODUCED WHEN DRIVING FORWARD AT LOW SPEEDS (10-20 MPH) AND TURNING THE STEERING WHEEL SIDE TO SIDE IN FAIRLY RAPID SUCCESSION (STEERING WHEEL DIRECTION CHANGE IN EVERY 0.5-1 SECOND). ... Read more
Incident date: Oct 3, 2015
THE 2001 ACURA MDX TOURING IS EQUIPPED WITH FRONT DRIVER AND FRONT PASSENGER HEATED SEATS CONTROLLED BY THREE-POSITION ROCKER SWITCHES (ONE SWITCH TO CONTROL DRIVER SEAT A SECOND SWITCH TO CONTROL PASSENGER SEAT) IN THE CENTER CONSOLE ALLOWING PASSENGER TO CHOOSE BETWEEN LOW-OFF-HIGH TEMPERATURE SETTINGS. THE SEATS ARE DESIGNED TO WARM THE SEAT CUSHION AND THE LUMBAR CUSHION OF BOTH FRONT DRIVER A... Read more
Incident date: Oct 3, 2015
THE 2001 ACURA MDX TOURING IS EQUIPPED WITH FRONT DRIVER AND FRONT PASSENGER HEATED SEATS CONTROLLED BY THREE-POSITION ROCKER SWITCHES (ONE SWITCH TO CONTROL DRIVER SEAT A SECOND SWITCH TO CONTROL PASSENGER SEAT) IN THE CENTER CONSOLE ALLOWING PASSENGER TO CHOOSE BETWEEN LOW-OFF-HIGH TEMPERATURE SETTINGS. THE SEATS ARE DESIGNED TO WARM THE SEAT CUSHION AND THE LUMBAR CUSHION OF BOTH FRONT DRIVER A... Read more
Incident date: Oct 31, 2015
TL* THE CONTACT OWNS A 2000 ACURA TL. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Incident date: Nov 26, 2015
TL* THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO SHIFT FROM FIRST TO SECOND GEAR AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 120,000.
Incident date: Nov 26, 2015
TL* THE CONTACT OWNS A 2001 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE FAILED TO SHIFT FROM FIRST TO SECOND GEAR AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE FAILURE MILEAGE WAS 120,000.
Incident date: Nov 24, 2015
HARD SHIFTS ON 1ST TO 2ND AND 2ND TO 3RD CAUSING WHIPLASH-LIKE REACTION. SHIFTS OCCURS AFTER WHAT IT SEEMS TO BE A PAUSE IN ACCELERATION THEN ENGINE REVS FOR 500 TO 1K RPM BEFORE SHIFTING, THEN THE CAR WILL LUNGE FORWARD. ACURA HAS PERFORMED SOFTWARE UPDATES. IT REDUCED THE HARD SHIFTS BUT IT IS STILL THERE. I HAVE TO TIGHTEN MY NECK AND BRACE FOR A HARDSHIFT I KNOW IS COMING.
Incident date: Oct 15, 2015
EXCESSIVE OIL CONSUMPTION HAS NOW LED TO 2 ENGINE REPLACEMENTS (THIS IS THE CARS 3RD ENGINE, ORIGINAL PLUS 2 REPLACEMENTS). I HAVE HAD 3 OIL CONSUMPTION TEST (OCT), ALL SHOWING THAT THERE WAS SIGNIFICANT CONSUMPTION. THE LOCAL ACURA DEALERSHIP (AUTO NATION ACURA OF SPOKANE (ANA)), IS UNABLE OF BEING TRUSTED AND INCAPABLE OF ANY SIGNIFICANT REPAIR SO I HAVE BEEN TRAVELING TO ANOTHER ACURA DEALERSHI... Read more
Incident date: Oct 22, 2015
I GOT MY 2016 ACURA MDX IN JULY. SINCE THEN, I AM HAVING TRANSMISSION PROBLEMS. OFF-THE-LINE SHIFTS ARE ERRATIC, DEPENDING ON HOW MUCH THROTTLE I GIVE THE ENGINE. GIVE IT 3/4 THROTTLE AND ACCELERATION IS GREAT, BUT MILEAGE SUFFERS BADLY. GIVE IT ANY LESS THROTTLE AND ACCELERATION IS MEAGER, PLUS THE ENGINE REVS VERY HIGH BETWEEN SHIFTS. ONE TIME, I WAS PULLING AWAY FROM A STOPLIGHT AFTER SLOWIN... Read more
Incident date: Nov 23, 2015
I HAVE BEEN DEALING WITH THIS SERIOUS ELECTRICAL ISSUE FOR NEARLY 4 YEARS NOW. I HAVE GONE THROUGH 5-6 BATTERIES AND HAVE BEEN STRANDED NUMEROUS PLACES AS THE CAR DOESN'T START AFTER A PERIOD OF TIME. THIS IS NO OKAY WHEN YOU HAVE CHILDREN, IT'S A SAFETY ISSUE AND ACURA NEEDS TO FIX IT! WITH NEARLY 50,000 MILES ON MY CAR, MY WHOLE NAVIGATION SYSTEM FAILED. I OPTED NOT TO HAVE IT FIXED BECAUSE ... Read more
Incident date: Nov 24, 2015
MY CAR IS CONSUMING EXCESSIVE AMOUNTS OF OIL, AND ACURA HAS TOLD ME THIS IS NORMAL. I HAVE ADDED THREE QUARTS SINCE MY LAST OIL CHANGE, AND ACURA IS DOING NOTHING TO REMEDY THE PROBLEM. EVEN AFTER ISSUING A WARRANTY EXTENSION, AND ACKNOWLEDGING THAT THIS IS AN ISSUE, THEY REFUSE TO FIX IT. THIS IS COMPLETELY UNSAFE, AND BAD BUSINESS PRACTICE FOR A CAR I THOUGHT WAS GOING TO BE A RELIABLE, LONG-LAS... Read more
Incident date: Sep 22, 2015
WHILE TRAVELING ON CITY AND HIGHWAY ROADWAYS, THE VEHICLE WANTS TO DRASTICALLY VEER TO THE LEFT ON SECTIONS OF ROADS SLOPED TO THE LEFT. YOU NEED TO CONSTANTLY APPLY PRESSURE TO THE WHEEL TO KEEP THE VEHICLE FROM VEERING TO THE LEFT. THE VEHICLE IS ALIGNED CORRECTLY FOR ROADS SLOPED TO THE RIGHT. WHILE VEHICLE WAS IN THE DEALERSHIP TO INVESTIGATE THE PROBLEM 3 TIMES WITH NO FIX, OTHER MDX'S DRIVEN... Read more
Incident date: Sep 22, 2015
WHILE TRAVELING ON CITY AND HIGHWAY ROADWAYS, THE VEHICLE WANTS TO DRASTICALLY VEER TO THE LEFT ON SECTIONS OF ROADS SLOPED TO THE LEFT. YOU NEED TO CONSTANTLY APPLY PRESSURE TO THE WHEEL TO KEEP THE VEHICLE FROM VEERING TO THE LEFT. THE VEHICLE IS ALIGNED CORRECTLY FOR ROADS SLOPED TO THE RIGHT. WHILE VEHICLE WAS IN THE DEALERSHIP TO INVESTIGATE THE PROBLEM 3 TIMES WITH NO FIX, OTHER MDX'S DRIVEN... Read more
Incident date: Oct 16, 2015
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS A LOSS OF POWER STEERING AND THE WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE ENGINE WAS TURNED OFF; HOWEVER, AFTER RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERI... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING 8 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. BOTH FRONTAL AIR BAGS DEPLOYED AND EXPLODED, EMITTING A GASEOUS SUBSTANCE. THE DRIVER SUSTAINED HAND AND FACE INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT PASSENGER DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED. THE CONTACT WAS UNSURE IF THE VEHICLE WAS TOWED AW... Read more
Crash
1 injured
Incident date: Nov 21, 2015
WHILE DRIVING THE POWER STERING STOPPED WORKING WITHOUT WARNING. THIS HAPPENED 3 TIMES ON 112115 TO GET THE STERING BACK YOU MUST FIND A PLACE TO PULL OVER PLACE THE CAR IN PARK SHUT IT OFF AND THAN RESTART CAR NOT ALWAYS AN EASY THING TO DO.
Incident date: Nov 21, 2015
EXPERIENCING HIGH ENGINE OIL CONSUMPTION. MY 2009 ACURA TSX IS AROUND 88K MILES. SINCE AROUND THE 75K MILE MARK I HAVE BEEN EXPERIENCING HIGHER THAN NORMAL OIL CONSUMPTION RATES. I REGULARLY CHANGE MY OIL AT THE 3,000 MI MARK AND ONCE HAD THE AUTO SHOP ASK ME WHY I HAD WAITED SO LONG TO CHANGE MY OIL. I HAD EXPLAINED TO THEM THAT IT WAS AT THE 3K MI MARK AND THAT I WAS RIGHT ON TIME FOR MY SERV... Read more
Incident date: Mar 4, 2015
I HAVE A 2009 ACURA TSX AND WHEN THE TEMPERATURE DROPS INTO THE SINGLE DIGITS ( F) OR WE HAVE A VERY COLD OVERNIGHT WEATHER (I'M IN WESTERN NY) I AM EXPERIENCING BRAKE ISSUES. I'LL START MY CAR, IT WILL RUN FOR A FEW MINUTES TO WARM UP AND I WILL LEAVE MY PARKING SPACE. DRIVING ABOUT 5-15MPH WHEN I FIRST PRESS THE BRAKE PEDAL THERE IS VERY, VERY, LIMITED TRAVEL, THEN THE PEDAL JUST STOPS (KIND ... Read more
Incident date: Nov 1, 2013
2006 ACURA TL DASHBOARD CRACKED ON THE PASSENGER SIDE FROM THE GLOVE BOX ALONG BOTH SIDES OF THE AIRBAG TO THE WINDSHIELD, WITH ADJACENT CRACKS. THESE CRACKS ARE A SAFETY CONCERN TO ME AS I BELIEVE IN THE CASE OF AN ACCIDENT THE AIRBAG WILL DEPLOY THROUGH THE WEAKEST LINK, I.E., THE AIRBAG WILL ATTEMPT TO FIND ITS WAY THROUGH THE CRACK INSTEAD OF WHERE IT NORMALLY GOES! I TRUSTED IN ACRA AS I HAVE... Read more
Incident date: Nov 8, 2015
MY 2004 ACURA TL HAS RECENTLY BEEN EXPERIENCING ISSUES WHERE THE TRANSMISSION WOULD LOCK UP WHILE DRIVING, POTENTIALLY LEAVING MYSELF AND MY PASSENGER(S) SUSCEPTIBLE TO A VEHICULAR CRASH AND RENDERING THE VEHICLE IMMOBILE. WHILE CHECKING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA), THE U.S. AUTOMOTIVE RECALL AND ACURA WEBSITES, I SAW THAT THERE HAD BEEN A RECALL (00-04 CL & TL A/T R... Read more
Incident date: Nov 5, 2015
TL* THE CONTACT OWNS A 2014 ACURA RLX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR REGULAR SERVICE AND THE TECHNICIAN DETERMINED THAT THE DRIVER SIDE OUTER AND INNER TIE RODS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS CONCERNED FOR HIS SAFETY AND DID NOT DRIVE THE VEHICLE SINCE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS... Read more
Incident date: Nov 17, 2015
FOLLOWING A RELATIVELY HIGH SPEED ACCIDENT, CAR VS. DOWNED LARGE TREE, THE CAR SUSTAINED SIGNIFICANT LEFT FRONT END DAMAGE AND IMPACT HARD ENOUGH FOR DRIVER TO STRIKE HIS HEAD ON THE INSIDE ROOF OF THE VEHICLE, SUFFERING HEAD AND NECK INJURIES. ONLY THE SIDE AIRBAGS ON PASSENGER SIDE DEPLOYED. NEITHER FRONT AIRBAG DEPLOYED. NO DRIVER SIDE AIRBAGS DEPLOYED. FRONT PASSENGER AND DRIVER AIRBAGS H... Read more
Crash
1 injured
Incident date: Nov 5, 2015
NOT SURE IF THIS RELATED TO TAKATA AIRBAGS. MY WIFE WAS IN BAD ROLLOVER ACCIDENT INVOLVING A 2009 ACURA MDX ON NOV 5, 2015. AT 5:15 PM ON 11/5, THURSDAY, IT WAS DARK AND RAINING AS SHE WAS HEADING EAST ON US ROUTE 12 CLOSE TO THE ARCELORMITTAL USA OFFICE AND SLIPPED, VEERED OFF THE ROAD AND SUV ROLLED OVER AND CART WHEELED AND FELL IN A DITCH. THE SUV WAS UPSIDE DOWN WHEN I ARRIVED AFTER A FIRST R... Read more
Crash
1 injured
Incident date: Mar 1, 2015
TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE "AIR BAG SYSTEM MAY NOT FUNCTION PROPERLY, PLEASE CONTACT YOUR LOCAL DEALER'' MESSAGE WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE CONTACT PREVIOUSLY NOTICED A FRACTURE ON THE DASHBOARD NEAR THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSE... Read more
Incident date: Nov 17, 2015
TL* THE CONTACT OWNS A 2001 ACURA MDX. WHILE AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,218.
Incident date: Nov 17, 2015
TL* THE CONTACT OWNS A 2001 ACURA MDX. WHILE AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE LUNGED FORWARD. THE CONTACT ALSO STATED THAT THE SUPPLEMENTAL RESTRAINT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,218.
Incident date: Nov 18, 2012
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THE VEHICLE HAD FOUR 4 TO 12 INCH CRACKS OVER THE DASHBOARD NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 204,000. UPDATED 02/02/16*LJ *CN
Incident date: Nov 18, 2012
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THE VEHICLE HAD FOUR 4 TO 12 INCH CRACKS OVER THE DASHBOARD NEAR THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 204,000. UPDATED 02/02/16*LJ *CN
Incident date: Oct 12, 2015
MDX WITH 8000 MILES ON IT MAKES A LOUT THUMP NOISE COMING FRONT THE REAR SUSPENSION. HAD DEALER CHECK BUT SAID THERE IS NOTHING WRONG AND EVERYTHING APPEARS CORRECT. ISSUE HAS GOTTEN LOUDER. AFTER LOOKING ONLINE FOR SIMILAR ISSUES THIS APPEARS TO BE COMMON ON ALL MDX CARS FROM 2014 ON AND APPEARS TO BE A DESIGN FLAW. NOT SURE HOW THIS RELATES TO THE SAFETY OF THE VEHICLE WITH REGARDS TO THE SUSPEN... Read more
Incident date: Nov 16, 2015
AS I WAS DRIVING DOWN US RTE 95 YESTERDAY, GOING OVER THE BRIDGE INTO PORTSMOUTH, NH AT ~65 MPH, MY SUNROOF SUDDENLY EXPLODED, COVERING ME AND THE INTERIOR OF MY CAR WITH BROKEN GLASS. FORTUNATELY, I WAS ABLE TO PULL OVER TO AN EXIT JUST OVER THE BRIDGE AND CALL FOR ASSISTANCE. I THINK I AVOIDED AN ACCIDENT BY VIRTUE OF THERE NOT BEING A LOT OF CARS NEAR ME WHEN THIS HAPPENED. IT WAS A SUNNY DAY,... Read more
Incident date: Nov 17, 2014
TORQUE CONVERTER JUDDER IS FELT WHILE DRIVING WITH GROWLING AND VIBRATION FROM THE TRANSMISSION WHEN GOING 35-40 MPH.
Incident date: May 11, 2014
CONSTANTLY HAVING ELECTRICAL PROBLEMS. WE WENT ON A VACATION AND CAME BACK TO FIND THE BATTERY COMPLETELY DEAD. TOOK IT IN AND THEY DIAGNOSED THE PROBLEM AS A BAD HANDS FREE UNIT WHICH WAS REPLACED. NOW WE ARE HAVING ALL KINDS OF ELECTRICAL PROBLEMS. EACH TIME WE TURN THE CAR ON THE AUTO SETTING TOGGLE BETWEEN DRIVER 1 AND DRIVER 2 SETTINGS. OCCASIONALLY YOU HEAR A POP ON THE SPEAKERS WHEN Y... Read more
Incident date: May 11, 2014
CONSTANTLY HAVING ELECTRICAL PROBLEMS. WE WENT ON A VACATION AND CAME BACK TO FIND THE BATTERY COMPLETELY DEAD. TOOK IT IN AND THEY DIAGNOSED THE PROBLEM AS A BAD HANDS FREE UNIT WHICH WAS REPLACED. NOW WE ARE HAVING ALL KINDS OF ELECTRICAL PROBLEMS. EACH TIME WE TURN THE CAR ON THE AUTO SETTING TOGGLE BETWEEN DRIVER 1 AND DRIVER 2 SETTINGS. OCCASIONALLY YOU HEAR A POP ON THE SPEAKERS WHEN Y... Read more
Incident date: May 13, 2013
HAD VEHICLE IN ACURA OF WICHITA KS IGNITION SWITCH RECALL AND THE ALSO SAID THEY DID RECALL ON VSA ECU MALFUNCTION RECALL13V-092 ID 589. PROBLEM CAME BACK SHORTLY AFTER VISIT TOO DEALERSHIP ,CALLED THEM AND TOLD THEM ABOUT WARNING LIGHTS STILL ON. THEY SAID ALREADY DONE RECALL. NOT A SATISFIED CUSTOMER AT ALL.IWONDER IF THEY EVEN CHANGED OUT WIRE HARNESS OR MAY OF EVEN INSTALLED USED PARTS. I LI... Read more
Incident date: Nov 2, 2015
WHEN DRIVING AT NIGHT ON COUNTRY ROADS,UP AND DOWN HILLS, A DARK LINE APPEARS ACROSS THE TOP HALF OF THE WINDSHIELD. LEAVING A VIEW OF 40 -50 FT. YOU CAN ONLY SEE THREW THE BOTTOM HALF OF WINDSHIELD. VERY DANGEROUS!! I PURCHASED THIS VEHICLE FOR ALL THE SAFETY FEATURES IT HAS ON IT BUT NOW I CAN'T DRIVE IT AT NIGHT. WENT TO DEALER AND THEY TESTED HEADLIGHTS ON A WALL WITH A BLACK LINE AND THE ... Read more
Incident date: Nov 5, 2015
VEHICLE HAS 25K MILES. WHILE DRIVING A LOW SPEEDS THE CAR STALLS OUT AND THEN ACCELERATES FORWARD CAUSING US TO HIT THE BREAKS. I HAVE HAD VERY CLOSE CALLS WITH ACCIDENTS DUE TO THE STALLING AND UNCONTROLLED ACCELERATION. THE DEALER STATES THERE IS NOTHING WRONG.
Incident date: Nov 2, 2015
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRIC... Read more
Fire
Incident date: Nov 2, 2015
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRIC... Read more
Fire
Incident date: Nov 2, 2015
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRIC... Read more
Fire
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2000 ACURA RL. THE CONTACT STATED THAT A BOLT PREMATURELY FRACTURED INTERNALLY ASSOCIATED WITH THE TRANSMISSION AND THE GEAR TRAIN DIFFERENTIAL FAILED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE ACCELERATOR PEDAL DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED THAT THE GEAR TRAIN DIFFERENTI... Read more
Incident date: Sep 7, 2015
TL* THE CONTACT OWNS A 2000 ACURA RL. THE CONTACT STATED THAT A BOLT PREMATURELY FRACTURED INTERNALLY ASSOCIATED WITH THE TRANSMISSION AND THE GEAR TRAIN DIFFERENTIAL FAILED. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A DRASTIC REDUCTION IN SPEED AND THE ACCELERATOR PEDAL DID NOT RESPOND. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO DIAGNOSED THAT THE GEAR TRAIN DIFFERENTI... Read more
Incident date: Oct 26, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE TURNING THE VEHICLE ON, THE VSA WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED; HOWEVER, THE VSA WARNING INDICATOR REMAINED ILLUMINATED FOLLOWED BY THE ILLUMINATION OF THE ABS WARNING INDICATOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VSA MODULE NEEDED TO BE REPLACED. THE VEHICL... Read more
Incident date: Oct 1, 2015
THE DASHBOARD IS CRACKED, I CALLED ACURA CLIENT RELATIONS REFERENCE # 04258828 AND THEY TOLD ME THE VEHICLE HAS EXCEEDED WARRANTY COVERAGE, REPAIR COSTS ARE RELINQUISHED TO THE OWNER. I PURCHASED THE VEHICLE BRAND NEW IN 2005 AND NOW THE MILEAGE IS 103000.00 NOW. THE DASHBOARD CRACK STILL CONTINUE AND WILL GET WORSE LATER ON. I DON'T THINK THIS SHOULD HAPPENED TO THE NAME BRAND CAR ACURA ! I ... Read more
Incident date: Nov 11, 2015
WHILE SHIFTING FROM 2ND TO 3RD GEAR, THE 3RD GEAR DOES NOT FULLY ENGAGE, IT POPS BACK INTO NEUTRAL. I THEN HAD TO SHIFT BACK TO 2ND AND BACK INTO 3RD GEAR (WHICH WAS SUCCESSFUL). THIS HAPPENS MULTIPLE TIMES A WEEK. THIS IS VERY DANGEROUS AS YOU ARE PUT INTO NEUTRAL IN THE MIDDLE OF TRAFFIC. ACURA HAS ISSUES A TSB FOR THE PREVIOUS GENERATION TL, BUT NOT THIS GENERATION EVEN THOUGH MANY CUSTOMERS HA... Read more
Incident date: Nov 12, 2015
VSA/ABS MODULE FAILURE. ABS, VSA AND BRAKE LIGHTS COME ON DASH BOARD. TOLD POTENTIAL ISSUE COULD BE BRAKES COULD LOCK UP SO NEEDS TO BE FIXED.
Incident date: Nov 11, 2015
ON NOVEMBER 11TH 2015, IT WAS A SUNNY MORNING IN NORTHERN VIRGINIA AND I WAS IN MY 2015 MDX DRIVING TO WORK. AFTER I PASSED A TOLL BOOTH, I HEARD A HUGE "GUNSHOT" LIKE EXPLOSION FROM THE ROOF AND REALIZED THE MOONROOF GLASS GOT SHATTERED. VERY SCARY! IT WAS VETERAN'S DAY, SUNNY AND NO TRAFFIC. I'M PRETTY SURE NO ONE HIT ME OR I HIT ANYTHING ELSE. AND I DID NOT SEE ANY ROCKS FALLING/BOUNCING AROUND... Read more
Incident date: Oct 15, 2015
THE SRS LIGHT STAYS ON. DOES NOT RESET. MALFUNCTION IN AIR BAG SYSTEM. THERE NEEDS TO BE A RECALL.
Incident date: Aug 1, 2015
VEHICLE 'HESITATES' OR 'STUMBLES'. USUALLY BETWEEN 10 - 30 MPH WHEN TRYING TO ACCELERATE SUCH AS TURNING IN FRONT OF ONCOMING TRAFFIC AT A LIGHT, ENTERING AN EXPRESSWAY, OR PASSING. ENGINE/TRANSMISSION PAUSES 1 - 3 SECONDS BEFORE RPMS MOVE VEHICLE FORWARD. SEEMS LIKE TRANSMISSION DOESN'T KNOW WHAT GEAR IT IS IN OR NEEDS TO FULFILL THE DEMANDS OF THE DRIVER. I AM AFRAID TO DRIVE NOT KNOWING WHE... Read more
Incident date: May 4, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. THE CONTACT STATED THAT THE KEY RANDOMLY WOULD NOT TURN OVER. INTERMITTENTLY, THE ANTI-THEFT FEATURE ACTIVATED AND PREVENTED THE VEHICLE FROM STARTING. THE FAILURE OCCURRED MORE THAN FIVE TIMES IN WHICH THERE WAS A SUDDEN LOSS OF POWER AND THE VEHICLE STALLED. THE CONTACT HAD TO MAKE NUMEROUS ATTEMPTS TO MANEUVER THE KEY TO GET THE VEHICLE TO RESTART. THE VEH... Read more