Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 11, 2016
TRANSMISSION FAILED. THIS 9 SPEED TRANSMISSION HAS A FLUID HEATER IN IT THAT HAS RADIATOR WATER SUPPLIED TO IT. CAR WAS NOT SHIFTING CORRECTLY AND MAKING A BEEPING NOISE AT 20 TO 25 MPH. CAR WAS TAKEN TO DEALER ON 06/11/16 WITH 8,800 MILES ON IT. THEY CALLED TO TELL ME THAT THE 2 WAY VALVE BETWEEN THE COOLANT AND TRANSMISSION WAS FAULTY AND COOLANT GOT INTO THE TRANSMISSION. ACURA TOLD THEM TO REP... Read more
Incident date: Jun 6, 2016
HI, I HAVE A PROBLEM WITH MY TRANSMISSION AND I CAN PUSH THE CAR A FEET OR SO WHEN THE CAR IS IN PARK. OR IF PARKED IN AN INCLINE I THE CAR MOVES BACK ATLEAST ONE FOURTH TO HALF TIRE ROTATION. I SAW A RECALL NHTSA RECALL NO. : 14V-779 THAT HAD VIN RANGES FROM BEGIN :[XXX] END :[XXX] MY VIN NUMBER IS WELL WITHIN THIS RANGE AND NEITHER DEALERSHIP OR ACURA HAS ANY KNOWLEDGE OF THE RECALL APPLIED... Read more
Incident date: Jun 11, 2016
WHEN I WAS DRIVING ON A FREEWAY I HEARD A POP SOUND AND SAW THAT THE PASSENGER SIDE WINDSHIELD MOLDING HAD COME LOOSE. IT NEVER FELL OFF. I SECURED IT WITH DUCT TAPE. IT STAYED WHEN I DROVE ON CITY STREETS, BUT POPPED OFF AGAIN ON THE FREEWAY.
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Mar 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jun 7, 2016
TAKATA RECALL UPON GETTING IN THE VEHICLE I SIMPLY SAT IN THE DRIVER SEAT, AND CLOSED THE DOOR. AS SOON AS THE DOOR SHUT CLOSED, THE DRIVER SIDE CURTAIN AIR BAG DEPLOYED HITTING ME IN THE HEAD NECK AND SHOULDER AREA. TRIGGERING ME TO HAVE MUSCLE SPASMS IN MY BACK, SEVERE HEAD ACHE, AND TO BE DISORIENTED AFTER BEING STRUCK SO ABRUPTLY AND WITH OUT WARNING. THE VEHICLE WAS STILL PARKED, I HAD NOT... Read more
1 injured
Incident date: Jun 11, 2013
TL* THE CONTACT OWNS A 2004 ACURA MDX. DURING INCLEMENT WEATHER, THERE WAS A LEAK ON BOTH FRONT FLOORBOARDS AND UNDERNEATH THE FRONT DRIVER'S SEAT. AS A RESULT, THERE WAS AN ACCUMULATION OF MOISTURE AND MOLD. IN ADDITION, WHILE DRIVING AT 20 MPH AND ATTEMPTING TO COME TO A HALT, THE CONTACT'S FOOT SLIPPED FROM THE BRAKE PEDAL ONTO THE ACCELERATOR PEDAL DUE TO THE MOISTURE. THE FAILURE RECURRED ON ... Read more
Incident date: Jun 9, 2016
"TAKATA RECALL" I HAVE CONTACTED CORPORATE ACURA CUSTOMER RELATIONS AT 1-800-382-2238 OPTION 4 AND ACURA ANNAPOLIS MARYLAND DEALER 443-482-3200 AND HAVE BEEN GIVEN THE RUN AROUND AND PUT IN MULTIPLE VOICE MAILS WITH NO CALL BACKS AND I HAVE EXPLAINED MULTIPLE TIMES THAT I HAVE AN ACURA RDX 2008 WITH A RECALLED AIRBAG AND NOONE HAS HELPED ME AS OF 6/9/2016. BACK IN MAY OF 2016, I CALLED ONCE I R... Read more
Incident date: Jun 9, 2013
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS AREAS AROUND THE PASSENGER SIDE AIR BAG. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Incident date: Jun 1, 2016
2008 ACURA RDX. CONSUMER WRITES IN REGARDS TO LOANER VEHICLE ISSUES WHILE DEALERSHIP REPAIRS DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jan 11, 2014
I HAVE BEEN COMPLAINING TO ACURA ABOUT THE TRANSMISSION "TACH HUNTING" AND CAR VIBRATIONS SINCE THE CAR WAS BETWEEN 1-2 YEARS OLD. NO ONE COULD FIGURE OUT THE PROBLEM. THEY DID FIND AND REPAIR A LEAK ON THE DRIVE SHAFT THAT THEY SAID MIGHT HAVE BEEN THE CAUSE OF MY COMPLAINTS. THAT DID NOT FIX IT AND I WAS TOLD THAT HONDA/ACURA TRANSMISSIONS WERE ABRUPT IN THEIR CHANGES, AND TENDED TO FAVOR LOW... Read more
Incident date: May 29, 2016
MY WIFE WAS DRIVING THE VEHICLE ON A STATE ROAD. WHILE MAKING A LEFT TURN FROM THE LEFT LANE THE KEY BLADE SEPARATED FROM THE KEY FOB AND FELL TO THE FLOOR. THE KEY FOB HAS A ENGINE IMMOBILIZER AND WHEN IT FELL THE ENGINE SHUT OFF. WITH NO POWER STEERING OR BRAKES THE VEHICLE WOULD NOT TURN PROPERLY WHICH CAUSED IT TO GO STRAIGHT INTO ANOTHER VEHICLE IN THE RIGHT TURN LANE. I FEEL THIS IS... Read more
Crash
Incident date: Jun 1, 2016
2016 ACURA ILX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FAULTY DRIVERS AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jan 1, 2016
MY 2015 ACURA TLX HESITATES WHEN CHANGING GEARS, DOES NOT ACCELERATE WHEN GAS PEDAL IS PUSHED AND THE SHIFTING OUT OF PARKING POSITION IS NOISY AND HARSH. ACURA HAS PROVIDED A DEFECT CODE FOR MY COMPLAINTS (03214) AND SOFTWARE UPDATES (OPERATION NUMBER 1255A2 AND 1255C9), WHICH HAVE BEEN PERFORMED ON MY VEHICLE. NONE OF THESE HAVE FIXED THE PROBLEM. LEMON LAW FAVORED IN THE MANUFACTURER'S SIDE A... Read more
Incident date: Mar 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE IN REGARDS TO TEMPORARY ... Read more
Incident date: Jun 2, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE DEALER HAD NOT ACCOMMODATED THEM AS A CONSUMER ... Read more
Incident date: Jun 1, 2016
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOT REPAIRED IN SPECIFIED TIME FRAME AND DEALERSHIP REFUSAL TO PROVIDE A FREE RENTAL VEHICLE UNTIL REPAIRS ARE COMPLETE. *SMD
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, WHILE DRIVING VARIOUS SPEEDS, THE ACCEL... Read more
Incident date: Jun 6, 2016
THE IGNITION IMMOBILIZER DEFECTIVE. WHEN THE CAR IS IN PARK AND I TRY TO START IT I PUT THE KEY IN THE IGNITION AND WAIT FOR THE GREEN LIGHT IN THE SHAPE OF A KEY TO GO OUT ON THE PANEL - THEN I TURN THE KEY. THE IGNITION DOES NOT ALWAYS RECOGNIZE THE KEY AND SO THE IMMOBILIZER IS ACTIVATED. WHEN THAT HAPPENS THE CAR EITHER STARTS AND SHUTS RIGHT OFF OR IT JUST WILL NOT START AT ALL. ON MORE T... Read more
Incident date: Mar 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Apr 15, 2016
TAKATA RECALLS- CONTACTED DEALER THREE TIMES, THEY NEVER FOLLOWED UP WITH WHEN I CAN HAVE MY AIRBAGS FIXED
Incident date: Jun 4, 2016
2004 ACURA TL WITH APPROX 130,000 MILES. CRACK AROUND THE PASSENGER SIDE AIRBAG. STARTED 2 WEEKS AGO AND IS GETTING LARGER. VEHICLE WITH NO AIRBAG DEPLOYMENT OR ACCIDENT HISTORY.
Incident date: Jun 4, 2016
I HAVE A MDX WITH SPORT SUSPENSION. I RECENTLY VISITED MY MECHANIC TO DISCOVER THAT BOTH OF MY REAR SHOCKS ARE BLOWN. AFTER LOOKING INTO FIXING IT, I NOTICED THAT THERE ARE SO MANY PEOPLE EXPERIENCING THE SAME ISSUE PREMATURELY. NOT ONLY IS IT A COMMON ISSUE WITH THIS VEHICLE TRIM, THE PARTS ARE VERY EXPENSIVE DUE TO THE ELECTRONIC COMPONENTS. WITH SO MANY PEOPLE EXPERIENCING THE SAME ISSUE, I... Read more
Incident date: Jun 5, 2013
TL* THE CONTACT OWNS A 2007 ACURA MDX. EACH MORNING WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD FAIL TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Incident date: Oct 1, 2014
TAKATA AIRBAGS? DASHBOARD ON PASSENGER SIDE IS CRACKED AND HAS BECOME TO INCREASE IN SIZE. FEAR THAT THIS MAY CAUSE AIRBAG "TAKATA" TO EXPLODE. AIRBAG LIGHT ON DRIVERSIDE RANDOMLY COMES ON AND WILL STAY ON WHILE DRIVING OR PARKED. FEAR THAT AIRBAG LIGHT MAY BE AN INDICATOR OF FRONT AIRBAGS MAY GO WRONG. OVER TIME THE DASHBOARD CRACKS HAVE INCREASED IN SIZE.
Incident date: Oct 1, 2014
TAKATA AIRBAGS? DASHBOARD ON PASSENGER SIDE IS CRACKED AND HAS BECOME TO INCREASE IN SIZE. FEAR THAT THIS MAY CAUSE AIRBAG "TAKATA" TO EXPLODE. AIRBAG LIGHT ON DRIVERSIDE RANDOMLY COMES ON AND WILL STAY ON WHILE DRIVING OR PARKED. FEAR THAT AIRBAG LIGHT MAY BE AN INDICATOR OF FRONT AIRBAGS MAY GO WRONG. OVER TIME THE DASHBOARD CRACKS HAVE INCREASED IN SIZE.
Incident date: Mar 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
Incident date: Nov 30, 2015
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED... Read more
Incident date: Nov 30, 2015
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED... Read more
Incident date: May 28, 2016
TAKATA RECALL. ON MEMORIAL DAY WEEKEND I RETURNED MY CAR TO HOOMAN ACURA IN VAN NUYS, CA. ON VAN NUYS BLVD. ON THE PHONE, I WAS TOLD THE POLICY WAS TO HOLD THE RETURNED CARS AT THE DEALER, I WOULD BE GIVEN A RENTAL VOUCHER, AND THAT I WOULD BE CALLED WHEN THE REPAIR WAS MADE. AT THE DEALER, I WAS TOLD THAT HOOMAN WAS NOT TAKING THE RECALLED VEHICLES, COULD NOT PROVIDE A DATE BY WHICH THE FIX WO... Read more
Incident date: May 28, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Incident date: May 28, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Incident date: May 28, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Incident date: May 29, 2016
FRONT PASSENGER LIGHT FLICKERING MORE FREQUENTLY THESE DAY. WENT TO DEALER AND REPLACED THE LOW BEAM LIGHT BULB. STILL EXPERIENCED THE ISSUE WHEN YOU MADE A RIGHT TURN AND NOTICED LIGHT START FLICKERING AND SOMETIME IT OFF. VERY ANNOYING AND BOTHERSOME TO DRIVER. SAW NUMEROUS COMPLAINTS ABOUT THE FLICKERING LIGHT AND THINK IT'S TIME FOR NHTSA TO START LOOKING INTO THIS PROBLEM BEFORE THEY GET WORS... Read more
Incident date: May 16, 2016
THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VE... Read more
Incident date: May 1, 2007
HEADLIGHTS HAVE PREVIOUSLY FLICKERED AND TEMPORARILY TURNED OFF, DEALER HAS CLAIMED OUR VEHICLE WAS THE ONLY ONE IMPACTED, LOW BEAMS HAVE NOW COMLPLETELY FAILED CREATING A SAFETY HAZARD
Incident date: Oct 17, 2015
CAN YOU PLEASE INVESTIGATE THE 2015 ACURA TLX WITH THE 9SP TRANSMISSION? THERE IS UNINTENDED ACCELERATION WHEN SLOWING DOWN, UNANTICIPATED SURGING, AND UNEXPECTED HESITATION WHEN ATTEMPTING TO ACCELERATE. THIS IS A KNOWN ISSUE WITHIN HONDA BUT THERE HAS BEEN NO RECALL OR PUBLIC FIX FROM HONDA. I INCLUDED THE PURCHASE DATE OF THE CAR BUT THE ABOVE HAPPENS AT VARIOUS TIMES. HTTP://ACURAZINE.... Read more
Incident date: Oct 17, 2015
CAN YOU PLEASE INVESTIGATE THE 2015 ACURA TLX WITH THE 9SP TRANSMISSION? THERE IS UNINTENDED ACCELERATION WHEN SLOWING DOWN, UNANTICIPATED SURGING, AND UNEXPECTED HESITATION WHEN ATTEMPTING TO ACCELERATE. THIS IS A KNOWN ISSUE WITHIN HONDA BUT THERE HAS BEEN NO RECALL OR PUBLIC FIX FROM HONDA. I INCLUDED THE PURCHASE DATE OF THE CAR BUT THE ABOVE HAPPENS AT VARIOUS TIMES. HTTP://ACURAZINE.... Read more
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2006 ACURA TSX. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS LEAKING FLUID FROM BOTH SIDES AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Incident date: Feb 12, 2016
I AM SERIOUSLY CONCERNED ABOUT MY SAFETY DRIVING MY ACURA. I GOT A SAFETY RECALL NOTICE FROM THE MANUFACTURER DURING THE MONTH ON FEBRUARY, 2016 WITH MULTIPLE CALLS BEING PLACED THE MANUFACTURER HAS NO FIXED DATE IN RESOLVING THE PROBLEM. WITH THE SAFETY RECALL I WASN'T ABLE TO SELL MY VEHICLE SINCE IT IS DEFECTIVE AND THERE WAS NO SOLUTION PROVIDED BY THE MANUFACTURER. EVEN AFTER MULTIPLE... Read more
Incident date: May 15, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY B... Read more
Incident date: May 15, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY B... Read more
Incident date: May 15, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY B... Read more
Incident date: Apr 23, 2015
TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSEN... Read more
Crash
3 injured
Incident date: Apr 23, 2015
TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSEN... Read more
Crash
3 injured
Incident date: Mar 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V061000(AIR BAGS) AND WAS PLACED ON A WAITING LIST. THE CONTACT HAD BEEN WAITING FOR SEVERAL MONTHS FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: May 12, 2016
TRANSMISSION NEEDING REPLACEMENT IN LESS THAN 100K MILES. HARD SHIFTING NOTICED SUBSTANTIALLY WHILE DRIVING. CAR ONLY AT ONLY 65K MILES.
Incident date: May 15, 2016
TAKATA RECALL PROBLEM...PASSENGER SIDE OF CAR ON DASHBOARD-OUTLINE OF AIRBAG APPEARED, BREAK IN LEATHER ON DASHBOARD. NO CAR ACCIDENT OCCURRED. AIRBAG HAS NOT DEPLOYED AS OF YET. NOTICED CRACK ON DASHBOARD WEEK OF 5/15/2016
Incident date: May 1, 2016
2006 ACURA RL. CONSUMER WRITES IN REGARDS TO DEALERSHIP REPRESENTATIVES EXTREMELY RUDE WHEN CONSUMER REQUESTS LOANER VEHICLE INFORMATION UNTIL REPLACEMENT PARTS ARE AVAILABLE TO COMPLETE AIRBAG RECALL. *SMD