Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Apr 15, 2016
I HAD ALL RECALLS REPAIRED A LOU SOBH HONDA IN CUMMING GA. ACURA WAS CLEAR THAT SOME OF THE RECALLS I HAD DONE WOULD HAVE TO BE PAID BY ME BUT WOULD BE PROMPTLY REFUNDED. I SUPPLIED ALL RECEIPTS AND NOW (OVER 10 WEEKS LATER) HAVE STILL NEVER BEEN REIMBURSED. PATHETIC CUSTOMER SERVICE.
Incident date: Apr 15, 2016
I HAD ALL RECALLS REPAIRED A LOU SOBH HONDA IN CUMMING GA. ACURA WAS CLEAR THAT SOME OF THE RECALLS I HAD DONE WOULD HAVE TO BE PAID BY ME BUT WOULD BE PROMPTLY REFUNDED. I SUPPLIED ALL RECEIPTS AND NOW (OVER 10 WEEKS LATER) HAVE STILL NEVER BEEN REIMBURSED. PATHETIC CUSTOMER SERVICE.
Incident date: Aug 10, 2015
MY 2005 ACURA TL HAS DEVELOPED A SIGNIFICANT DASHBOARD CRACK ALONG THE PERIMETER OF THE PASSENGER SIDE AIRBAG LOCATION. THIS IS A WELL KNOWN ISSUE POSTED ON MANY INTERNET SITES INCLUDING MANY REPORTS ON FACEBOOK COMMUNITY: HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH/POSTS/219662424726766? ADDITIONALLY, MANY OTHERS HAVE SUBMITTED COMPLAINTS TO NHTSA EXPRESSING THEIR SAFETY CONCERNS. SINCE... Read more
Incident date: Aug 10, 2015
MY 2005 ACURA TL HAS DEVELOPED A SIGNIFICANT DASHBOARD CRACK ALONG THE PERIMETER OF THE PASSENGER SIDE AIRBAG LOCATION. THIS IS A WELL KNOWN ISSUE POSTED ON MANY INTERNET SITES INCLUDING MANY REPORTS ON FACEBOOK COMMUNITY: HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH/POSTS/219662424726766? ADDITIONALLY, MANY OTHERS HAVE SUBMITTED COMPLAINTS TO NHTSA EXPRESSING THEIR SAFETY CONCERNS. SINCE... Read more
Incident date: Jun 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jan 1, 2016
FAILING TORQUE CONVERTER. VERY COMMON PROBLEM FOR THIS VEHICLE BUT HONDA REFUSES TO RECALL AND STAND BEHIND THIS SAFETY DEFECT.
Incident date: Feb 1, 2016
RECENTLY PURCHASED AN 03 ACURA TL. 64000 MILES AT TIME OF PURCHASE. I DRIVE IT USING THE SLAP STICK AND MOSTLY HIGHWAY DRIVING. I NOTICE WHEN SHIFTING FROM 2ND TO 3RD GEARS, AT APPROXIMATELY 20-25 MPH THE CAR SEEMS TO JERK, OR JUMP IN THE FRONT END. ALSO BETWEEN 3RD AND 4TH GEARS. DEPENDING ON HOW FAST I ACCELERATE AND CHANGE THE GEARS, SOMETIMES THERE IS MORE JERKING...AT LOWER SPEEDS....AND LESS... Read more
Incident date: Feb 1, 2016
RECENTLY PURCHASED AN 03 ACURA TL. 64000 MILES AT TIME OF PURCHASE. I DRIVE IT USING THE SLAP STICK AND MOSTLY HIGHWAY DRIVING. I NOTICE WHEN SHIFTING FROM 2ND TO 3RD GEARS, AT APPROXIMATELY 20-25 MPH THE CAR SEEMS TO JERK, OR JUMP IN THE FRONT END. ALSO BETWEEN 3RD AND 4TH GEARS. DEPENDING ON HOW FAST I ACCELERATE AND CHANGE THE GEARS, SOMETIMES THERE IS MORE JERKING...AT LOWER SPEEDS....AND LESS... Read more
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jun 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 1, 2016
2005 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Incident date: Jun 22, 2016
I HAVE PURCHASED THE VEHICLE ON 3/23/16 AND FROM DAY ONE I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION. WHEN I COME TO A STOP AND WAIT FOR ONCOMING TRAFFIC TO GIVE ME CHANCE TO CROSS THE STREET. WHEN I FINALLY GET THE CHANCE TO CROSS I PRESS THE GAS PEDAL AND THE CAR JUST DOES NOT WANT TO GO, IT STALLS. SAME ISSUE WHEN GETTING ON THE HIGHWAY WAITING FOR A CHANCE TO GET IN BUT THE CAR DOES NOT W... Read more
Incident date: Jun 21, 2016
LARGE CRACK APPEARED ON MY DASHBOARD TODAY. I GOOGLED AND FOUND OUT THERE ARE THOUSANDS OF ACURA TLS HAVING THE SAME ISSUE. BUT THE MANUFACTURER HAS NOT DONE A RECALL. I CALLED ACURA CLIENT RELATIONS AS WELL AS DEALER. THEY ARE NOT DOING ANYTHING. THE CRACK DASHBOARD IS A SAFETY CONCERN AS THE SRS AIRBAG SITS BEHIND THAT AND CAN EXPLODE.
Incident date: Mar 30, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Feb 28, 2015
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jun 16, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT'S VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) ON JUNE 16, 2016. HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE WITH THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,900.
Incident date: Apr 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXP... Read more
Incident date: May 19, 2016
2005 ACURA RL, HEADLIGHTS HAVE FLICKERED SINCE PURCHASE IN 2005, HAVE REPORTED THIS OVER THE PAST 9-10 YEARS CORPORATELY AND TO THE LOCAL ACURA DEALERS, ACURA OF PLEASANTON AND ACURA OF THE DESERT. THIS HAS NOW BECOME A SAFETY ISSUE, FLICKERING LIGHTS NOW TURN OFF AT NIGHT IN THE DARK WHILE IN MOTION CREATING A DRIVING HAZARD FOR BOTH THE OCCUPANTS OF THE ACURA AND ANY SURROUNDING VEHICLES. THIS... Read more
Incident date: Aug 1, 2015
DASH BOARD CRACK OVER PASSENGER SIDE AIRBAGS. MANY CRACKS HAVE FORMED AND I AM NOT SURE IF IT HAS AFFECTED THE AIRBAG SYSTEM.
Incident date: Aug 1, 2015
DASH BOARD CRACK OVER PASSENGER SIDE AIRBAGS. MANY CRACKS HAVE FORMED AND I AM NOT SURE IF IT HAS AFFECTED THE AIRBAG SYSTEM.
Incident date: Mar 10, 2016
BATTERY KEEPS DRAINING DUE TO HFL MODULE. REPLACED BATTERY AND STILL KEEPS ON DRAINING. HFL UNIT HOT ENOUGH TO MELT PLASTIC AND POSSIBLE FIRE HAZARD. THIS ISSUE HAS BEEN REPORTED BY HUNDREDS IF NOT THOUSANDS OF MDX DRIVERS AND ACURA SAYS THEY NEVER HEARD ABOUT IT. YEA RIGHT! FOR THE PRICE OF THE VEHICLE THAT WE ALL PAY FOR WE EXPECT GREAT RESULTS. ACURA YOU NEED TO RECALL AND REPLACE THE HFL MODUL... Read more
Incident date: Mar 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE M... Read more
Incident date: Mar 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MA... Read more
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 6, 2016
2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.
Incident date: Jun 6, 2016
2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.
Incident date: Jun 6, 2016
2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.
Incident date: Apr 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE TRANSMISSION INADVERTENTLY SHIFTED AND CAUSED THE VEHICLE TO BECOME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,00... Read more
Incident date: Jun 6, 2016
TAKATA AIRBAG: THE 2004 TSX ACURA SIDE AIRBAG INFLATED WHILE THE CAR PARKED. AS SOON AS MY SON ENTERED THE CAR HE SAID IT SOUNDED LIKE SOMEONE THREW A BRICK AT THE WINDOW. AND THEN THE AIRBAG DEFLATED HITTING HIM ON THE SIDE OF HIS FACE. IT FRIGHTENED HIM. HE DROVE IT TO KAREN RADLEY ACURA DEALERS AND THEY TOLD HIM IT WAS NOT A DEFECT. I SPOKE TO THE GENTLEMAN AND SAID IT HAD TO BE A DEFECT BECA... Read more
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND SHIFTED OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED, BUT IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Incident date: Mar 28, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO NO RESPONSE AFTER SEVERAL REQUESTS TO DEALERSHIP TO REPAIR DEFECTIVE AIRBAGS. *SMD
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE MAKING A LEFT TURN INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY BATTERY. THE BATTERY WAS REPLACED. APPROXIMATELY 10 MONTHS LATER, THE SAME FAILURE RECURRED WHILE TURNING LEFT I... Read more
Incident date: May 27, 2016
THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE ... Read more
Fire
Incident date: May 27, 2016
THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE ... Read more
Fire
Incident date: May 29, 2016
I HAVE HAD THIS VEHICLE NOW FOR ONLY THREE WEEKS AND I HAVE HAD THE MOST PROBLEMS OUT OF THE TRANSMISSION. IT SHIFTS HARD TO THE POINT THAT IT ALMOST STOPS WHILE DRIVING IN TRAFFIC. IT DRIVES SMOOTH WHILE GETTING TO A HIGHER SPEED HOWEVER THIS IS NOT SAFE FOR ANYONE. THE TRANSMISSION IN THESE VEHICLES APPARENTLY HAVE BEEN PROBLEMATIC AS I HAVE BEEN FINDING OUT AND NO ONE WANTS TO OWN UP TO IT, OR ... Read more
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 6, 2016
THE HANDS FREE LINK WORKS SOME OF THE TIMES I HAVE TO BUMP THE PLASTIC COVER FOR IT TO CONNECT TO MY PHONE, ALSO THE POWER STEERING PUMP AND RESOVOR LEAKS CONSTANTLY AND THE ACURA DEALERSHIP WILL NOT FIX THE PROBLEM BECAUSE THE CAR ISN'T UNDER WARRANTY THIS SHOULD BE FIXED WHEN YOU GET THE HOSES REPLACED BECAUSE OF THE RECALL I THINK IT SHOULD BE AS WELL. VERY DISSATISFIED HOW ACURA WILL NOT ADDRE... Read more
Incident date: Jun 6, 2016
THE HANDS FREE LINK WORKS SOME OF THE TIMES I HAVE TO BUMP THE PLASTIC COVER FOR IT TO CONNECT TO MY PHONE, ALSO THE POWER STEERING PUMP AND RESOVOR LEAKS CONSTANTLY AND THE ACURA DEALERSHIP WILL NOT FIX THE PROBLEM BECAUSE THE CAR ISN'T UNDER WARRANTY THIS SHOULD BE FIXED WHEN YOU GET THE HOSES REPLACED BECAUSE OF THE RECALL I THINK IT SHOULD BE AS WELL. VERY DISSATISFIED HOW ACURA WILL NOT ADDRE... Read more
Incident date: Mar 1, 2013
DASHBOARD CRACKED IN SEVERAL SPOTS. I HAVE READ THAT MANY COMPLAINTS HAS BEEN FILED ON THIS PARTICULAR YEAR, MAKE, AND MODEL OF CAR AND NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE.
Incident date: Mar 1, 2013
DASHBOARD CRACKED IN SEVERAL SPOTS. I HAVE READ THAT MANY COMPLAINTS HAS BEEN FILED ON THIS PARTICULAR YEAR, MAKE, AND MODEL OF CAR AND NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE.
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE FRONT VENTS CAUSED A REFLECTION IN THE SIDE VIEW MIRRORS CAUSING THE CONTACTS VISION TO BE OBSCURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78. THE VIN WAS UNAVAILABLE.
Incident date: Jun 1, 2016
2011 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DEFECTIVE AIRBAG RECALL. *SMD
Incident date: Jun 11, 2016
TRANSMISSION FAILED. THIS 9 SPEED TRANSMISSION HAS A FLUID HEATER IN IT THAT HAS RADIATOR WATER SUPPLIED TO IT. CAR WAS NOT SHIFTING CORRECTLY AND MAKING A BEEPING NOISE AT 20 TO 25 MPH. CAR WAS TAKEN TO DEALER ON 06/11/16 WITH 8,800 MILES ON IT. THEY CALLED TO TELL ME THAT THE 2 WAY VALVE BETWEEN THE COOLANT AND TRANSMISSION WAS FAULTY AND COOLANT GOT INTO THE TRANSMISSION. ACURA TOLD THEM TO REP... Read more