Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Dec 26, 2015
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE REAR VIEW MIRROR WAS SET TO AUTO DIM, WHICH CAUSED THE DRIVER NOT TO BE ABLE TO SEE OUT OF THE MIRROR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100.
Incident date: Aug 13, 2015
YES, YOU GUYS ARE ON POINT! I HAD MY 2015 TLX V4 ADVANCED PACK. AND EVERY SINGLE COMPLAINT I READ ON HERE I HAVE! THIS IS VERY NERVE WRECKING! I TOOK IN MY ACURA TWO WEEKS AGO TO SHERMAN OAKS CENTER ACURA, WHERE I ORIGINALLY PURCHASED THE VAHICLE AND EXPLAINED EVERYTHING THAT I WAS EXPERIENCING; E.I. JERKS, SUDDEN REVS, DELAYED UPSHIFT/DOWNSHIFT. THE REPAIR CENTER PERSONNEL ADVISED ME THAT THE VEH... Read more
Incident date: Aug 13, 2015
YES, YOU GUYS ARE ON POINT! I HAD MY 2015 TLX V4 ADVANCED PACK. AND EVERY SINGLE COMPLAINT I READ ON HERE I HAVE! THIS IS VERY NERVE WRECKING! I TOOK IN MY ACURA TWO WEEKS AGO TO SHERMAN OAKS CENTER ACURA, WHERE I ORIGINALLY PURCHASED THE VAHICLE AND EXPLAINED EVERYTHING THAT I WAS EXPERIENCING; E.I. JERKS, SUDDEN REVS, DELAYED UPSHIFT/DOWNSHIFT. THE REPAIR CENTER PERSONNEL ADVISED ME THAT THE VEH... Read more
Incident date: Dec 17, 2015
VEHICLE PURCHASED USED WITH 47K MILES ON IT. BY THE TIME I NOTICED THE OIL CONSUMPTION PROBLEM (WHICH I CERTAINLY DIDN'T EXPECT) THE USED CAR WARRANTY HAD EXPIRED. I AM CURRENTLY BURNING 1 QT OF OIL EVERY 1K MILES. AS THE VEHICLE HAS A FACTORY 70K POWERTRAIN WARRANTY I BROUGHT IT TO MY LOCAL ACURA DEALER AND WAS TOLD THAT THIS WAS NORMAL AND ACCEPTABLE UNDER ACURA GUIDE LINES. I EXPLAINED IN MY 38... Read more
Incident date: Oct 15, 2015
DRIVING 30 TO 45 MILES I AM GETTING A GROWN IN MY GAS PEDAL AND WHEN I GO PASS 65 TO 70 MILES I GET VIBRATION. IN MY STEERING WHEEL. I HAD MY WHEELS ROAD FORCE BALANCE I HAD WHEEL ALIGNMENT DONE I HAD SUSPENSION STRUTS AND SHOCKS CHANGE. I AM STILL HAVING THE SAME PROMBLEM WITH THE TRANSMISSION
Incident date: Dec 21, 2015
GLOVE BOX MATERIAL IS MELTING AND SAGGING. ITHE GLOVE BOX MATERIAL HAS ALSO "ORANGE PEELED". WHEN GOOGLED, THIS IS A WIDESPREAD AND COMMON PROBLEM WITH ACURA'S BETWEEN 2005-2007. A DEFECTIVE MATERIAL WAS USED ON THE GLOVE BOX.
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 26, 2010
2010 ACURA TSX. CONSUMER WRITES IN REGARDS TO CHECK ENGINE LIGHT AND VSA LIGHT ISSUES. *SMD THE DEALER FOUND THE WHEEL SENSOR ON THE LEFT FRONT WAS BAD, DUE TO INTERNAL FAILURE THE DEALER REPLACED THE SENSOR. THEY ALSO FOUND THE LEFT FRONT WHEEL BEARING WAS LEAKING GREASE AND CAUSED THE WHEEL SENSOR TO GO BAD. THEY REPLACED THE LEFT WHEEL BEARING. THE HIGH BUTTON ON THE PASSENGER SEAT WARMER L... Read more
Incident date: Mar 11, 2013
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER EXPERIENCED A HESITATION OR LAG WHEN TRYING TO ACCELERATE AT LOW SPEEDS AND THEN THE VEHICLE WOULD SURGED FORWARD IN A VIOLENT MANNER. THE CONSUMER STATED IT OCCURRED MORE OFTEN AT SPEEDS BETWEEN 8 TO 17 MPH. *JB
Incident date: Mar 11, 2013
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER EXPERIENCED A HESITATION OR LAG WHEN TRYING TO ACCELERATE AT LOW SPEEDS AND THEN THE VEHICLE WOULD SURGED FORWARD IN A VIOLENT MANNER. THE CONSUMER STATED IT OCCURRED MORE OFTEN AT SPEEDS BETWEEN 8 TO 17 MPH. *JB
Incident date: Jun 25, 2015
SEVERAL TIMES, THE ELECTRICAL SYSTEM SHUTS OFF WHILE DRIVING. I WAS LUCKY TO BE IN THE NEIGHBORHOOD AND NOT ON A HIGHWAY. THE DEALER STATED THERE IS A PROBLEM WITH THE BLUETOOTH AND WE HAVE HAD IT REPLACED. THIS IS THE SECOND TIME THIS HAS OCCURED. THE FIRST TIME IT HAPPENED, THE BLUETOOTH WAS UNDER ACURA WARRANTY. IT WAS EXPLAINED TO ME THAT THE BLUETOOTH IS DRAWING ENERGY CONSTANTLY AND THE... Read more
Incident date: Sep 26, 2015
PURCHASED A BRAND NEW VEHICLE IN SEPTEMBER'15 AND SINCE DAY ONE I HAVE BEEN EXPERIENCING VIBRATIONS DURING HIGHWAY COMMUTE. THE CAR HAS BEEN SERVICED 5 TIMES SO FAR THE VIBRATION HAS ACTUALLY BEEN MADE FAR WORSE THEN WHAT THEY USED TO BE. THE SEATS, THE SEAT BUCKLE, EVEN MY CHILD CAR SEAT VIBRATES/SHAKES WHEN DRIVING. THE VIBRATION CAN BE FELT ALL OVER THE BODY WHEN DRIVING. THE VIBRATION IS SOO B... Read more
Incident date: Sep 26, 2015
PURCHASED A BRAND NEW VEHICLE IN SEPTEMBER'15 AND SINCE DAY ONE I HAVE BEEN EXPERIENCING VIBRATIONS DURING HIGHWAY COMMUTE. THE CAR HAS BEEN SERVICED 5 TIMES SO FAR THE VIBRATION HAS ACTUALLY BEEN MADE FAR WORSE THEN WHAT THEY USED TO BE. THE SEATS, THE SEAT BUCKLE, EVEN MY CHILD CAR SEAT VIBRATES/SHAKES WHEN DRIVING. THE VIBRATION CAN BE FELT ALL OVER THE BODY WHEN DRIVING. THE VIBRATION IS SOO B... Read more
Incident date: Sep 26, 2015
PURCHASED A BRAND NEW VEHICLE IN SEPTEMBER'15 AND SINCE DAY ONE I HAVE BEEN EXPERIENCING VIBRATIONS DURING HIGHWAY COMMUTE. THE CAR HAS BEEN SERVICED 5 TIMES SO FAR THE VIBRATION HAS ACTUALLY BEEN MADE FAR WORSE THEN WHAT THEY USED TO BE. THE SEATS, THE SEAT BUCKLE, EVEN MY CHILD CAR SEAT VIBRATES/SHAKES WHEN DRIVING. THE VIBRATION CAN BE FELT ALL OVER THE BODY WHEN DRIVING. THE VIBRATION IS SOO B... Read more
Incident date: Dec 17, 2015
I HAVE BEEN A PROUDLY HONDA/ACURA CUSTOMER FOR LAST 20 YEARS. IN NOVEMBER, MY WIFE ACURA MDX 2010 WHICH HAS TRANSMISSION FLUID CHANGED EVERY 9000 MILES / 1 YEAR AND LESS THAN 50000 MILES ON ODOMETER SUDDENLY HAD STRONG SHUDDER/VIBRATION ( LIKE ANOTHER IS HITTING BEHIND OR THE CAR ITSELF IS RUNNING OVER THE BIG ROCK) AND IT WAS STRUGGLING TO GO OVER 40 MPH WHEN PRESSING ON GAS PADDLE. THE IS... Read more
Incident date: Dec 16, 2015
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE DEPRESSING THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE AIR BAGS INADVERTENTLY DEPLOYED WITHOUT WARNING. AS A RESULT OF THE AIR BAG DEPLOYMENT, THE CONTACTS VIEW OF THE ROAD WAS OBSTRUCTED, CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS ... Read more
Crash
1 injured
Incident date: Dec 17, 2015
THE VEHICLE WAS IN MOTION ON A CITY STREET. WHILE APPROACHING BRAKING AND STOPPING TRAFFIC, THE VEHICLE WAS COASTING AT ABOUT 20-25 MPH WHEN THE BRAKES WERE APPLIED. THE BRAKE PEDAL WOULD NOT DEPRESS AND THE CAR CONTINUED TO APPROACH STOPPED TRAFFIC WITH NO CHANGE IN SPEED. THE VEHICLE WAS MANEUVERED INTO SNOW ALONG THE SIDE OF THE ROAD TO SLOW TO AVOID A COLLISION, WHEN THE SPEED DROPPED DOWN ... Read more
Incident date: Dec 16, 2015
SUNROOF GLASS SHATTERED WHILE DRIVING DOWN THE ROAD. THERE WERE NO CARS IN FRONT OF ME AND I WAS ONLY GOING 25 MPH AS I HAD JUST BEGUN TO ACCELERATE. THIS COULD NOT HAVE BEEN A ROCK BUT A DEFECT IN THE CAR. IF THE VISOR WASN'T CLOSED GLASS COULD HAVE FELL INTO THE CAR AND POSSIBLY CUT SOMEONE. ACURA NEEDS TO ADDRESS THIS AS THIS IS NOT AN OBJECT HITTING THE VEHICLE.
Incident date: Nov 25, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 55 MPH, AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FOURTH AND FIFTH CLUTCH PLATES FAILED AND NEEDED TO BE REPLACED. ANOTHER INDEPENDENT MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT THE TRANSMISSION FA... Read more
Fire
Incident date: Oct 12, 2015
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Incident date: Apr 14, 2014
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED MOVEMENT AND THE BRAKES DID NOT FUNCTION WHILE IDLED. THE VEHICLE THEN LUNGED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED DURING COLD WEATHER. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAI... Read more
Incident date: Apr 14, 2014
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED MOVEMENT AND THE BRAKES DID NOT FUNCTION WHILE IDLED. THE VEHICLE THEN LUNGED FORWARD. THE CONTACT STATED THE FAILURE OCCURRED DURING COLD WEATHER. THE FAILURE OCCURRED APPROXIMATELY THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAI... Read more
Incident date: Dec 1, 2015
2014 ACURA MDX. CONSUMER WRITES IN REGARDS TO DEFECTIVE VOICE CONTROL SYSTEM. *SMD THE CONSUMER STATED THE VOICE CONTROL SYSTEM DUD NOT UNDERSTAND HIS VOICE OR HIS WIFE'S VOICE. THE DEALER COULD NOT EXPLAIN THE CONTROL FEATURES. *JB
Incident date: Nov 15, 2015
BOTH REAR MAIN BRAKE LIGHTS HAVE FAILED. FUSE REPLACED AND LIGHTBULBS STILL DOES NOT WORK. INTERNET SEEMS TO POINT TO WIRING UNDER THE DRIVERS SIDE, BEFORE THE FUSEBOX. SAFETY ISSUE. THE THIRD BRAKE LIGHT DOES WORK.
Incident date: Nov 15, 2015
BOTH REAR MAIN BRAKE LIGHTS HAVE FAILED. FUSE REPLACED AND LIGHTBULBS STILL DOES NOT WORK. INTERNET SEEMS TO POINT TO WIRING UNDER THE DRIVERS SIDE, BEFORE THE FUSEBOX. SAFETY ISSUE. THE THIRD BRAKE LIGHT DOES WORK.
Incident date: Oct 13, 2015
DROVE THE VEHICLE (22,000 MILES) ON THE HIGHWAY THROUGH DEATH VALLEY IN SEPTEMBER WITH TEMPERATURE ABOUT 105 F. ON THE DOWNWARD SIDE OF A PASS ON HWY 395 AND WAS DRIVING ABOUT 45 MPH, CAME INTO A VIEW AREA AND USED THE BRAKES. THE VEHICLE VIOLENTLY SHOOK WITH A LOUD NOISE ENGAGED ALSO USED THE EMERGENCY BRAKE AND IT CONTINUED TO ROLL FORWARD. I DID GET IT STOPPED AND IT SAT FOR ABOUT 15 MINUTES ... Read more
Incident date: Nov 10, 2015
HAD SHIFT LOCK RECALL INSTALLED COUPLE YEARS AGO. WAS A LITTLE STIFF SHIFTING AFTERWARDS. IT HAS STEADILY GOT WORSE. DOES NOT SHIFT THROUGH ALL GEARS AND VERY HARD PUTTING IN GEAR. WIFE PASSED AWAY SHORTLY AFTERWARD AND DID NOT GO BACK TO DEALERSHIP. I RETURNED FOR AIR BAG RECALL AND MENTIONED THE SHIFT PROBLEM BUT DEALERSHIP GAVE IT NO ATTENTION AT THAT TIME. I MUST RETURN FOR AN ADJUSTMENT ON T... Read more
Incident date: May 2, 2004
THERE HAS BEEN A THUMPING NOISE AND OTHER FORMS OF INSTABILITY. EVER SINCE PURCHASE, THIS CAR HAS APPEARED UNSTABLE AND A BIT WOBBLY, WHEN RUNNING OVER A SMALL POTHOLE OR A SMALL BUMP. BUT I ATTRIBUTED THIS TO ITS HEAVY WEIGHT. THE STRUT ASSEMBLY, A VERY EXPENSIVE COMPONENT IN THIS ELEPHANT OF A CAR LEAKS, AS DO HUNDREDS OF OTHER SUCH CARS, ESPECIALLY EARLIER MDX, WITH WHICH IT SHARES MANY PARTS.
Incident date: Nov 28, 2015
I PURCHASED THE VEHICLE ON 10/29/15. THE CAR IS NOT DRIVEN ON A DAILY BASIS SO THERE WAS ONLY A LITTLE OVER 200 MILES WHEN MY HUSBAND NOTICED A LEAK WHILE THE CAR WAS PARKED ON THE DRIVEWAY. WHEN IT WAS TAKEN TO THE DEALER, THE TECHNICIAN HAS CONFIRMED THAT IT WAS A TRANSMISSION LEAK. GASKET AND COVER WILL BE REPLACED. THE SERVICE ADVISOR MENTIONED TO ME THAT THERE WAS SERVICE BULLETIN FOR THA... Read more
Incident date: Dec 8, 2015
THIS CAR IS A TOTAL LEMON - DO NOT PURCHASE. I HAVE HAD THIS CAR TO THE DEALER 9 TIMES IN 12 MONTHS FOR NON ROUTINE MAINTENANCE ISSUES AND IT IS GETTING TOWED THERE AGAIN TODAY. MYRIAD OF ISSUES FROM LACK OF BRAKES TO JERKING TRANSMISSION TO FLAT OUT WON'T START. I PURCHASED AN ACURA FOR A RELIABLE CAR AND THAT IS MOST CERTAINLY NOT WHAT I OWN NOW. I HAVE AN OPEN CASE WITH ACURA CORPORATE BUT ... Read more
Incident date: Dec 8, 2015
THIS CAR IS A TOTAL LEMON - DO NOT PURCHASE. I HAVE HAD THIS CAR TO THE DEALER 9 TIMES IN 12 MONTHS FOR NON ROUTINE MAINTENANCE ISSUES AND IT IS GETTING TOWED THERE AGAIN TODAY. MYRIAD OF ISSUES FROM LACK OF BRAKES TO JERKING TRANSMISSION TO FLAT OUT WON'T START. I PURCHASED AN ACURA FOR A RELIABLE CAR AND THAT IS MOST CERTAINLY NOT WHAT I OWN NOW. I HAVE AN OPEN CASE WITH ACURA CORPORATE BUT ... Read more
Incident date: Dec 8, 2015
THIS CAR IS A TOTAL LEMON - DO NOT PURCHASE. I HAVE HAD THIS CAR TO THE DEALER 9 TIMES IN 12 MONTHS FOR NON ROUTINE MAINTENANCE ISSUES AND IT IS GETTING TOWED THERE AGAIN TODAY. MYRIAD OF ISSUES FROM LACK OF BRAKES TO JERKING TRANSMISSION TO FLAT OUT WON'T START. I PURCHASED AN ACURA FOR A RELIABLE CAR AND THAT IS MOST CERTAINLY NOT WHAT I OWN NOW. I HAVE AN OPEN CASE WITH ACURA CORPORATE BUT ... Read more
Incident date: Dec 6, 2015
RELATED TO HANDS FREE LINK WHICH HASN'T WORK IN TWO YEARS. I HAVE REPLACED THE BATTERY SEVERAL TIMES (ONCE TWICE ONE WEEK, UNDER WARRANTY). I REPLACED THE BATTERY A WEEK AGO AND ASK THEM TO PLEASE RESET HANDS FREE LINK (A REQUEST I MAKE EVERY TIME THE CAR IS SERVICED) AND MY CAR NAV FLICKERS NOW. TWO DAY AGO THE CAR MOMENTARILY LOST POWER WHILE I WAS DRIVING IN TOWN!!!!!!! I WAS FORTUNATE TO BE ON... Read more
Incident date: Dec 1, 2015
THE PASSENGER-SIDE SUBFRAME HAS MAJOR RUST AND SOME PARTS ARE RUSTED THROUGH. A MECHANIC AND FURTHER RESEARCH HAS NARROWED THE PROBLEM ON THE A/C CONDENSER HOSE DRIPPING ONTO THE METAL. THE DRIVER-SIDE PART OF THE SUBFRAME HAS MINIMAL SURFACE RUST. THIS PROBLEM IS COMMON AMONG HONDA ACCORDS AND ACURA TLS ALIKE, ACCORDING TO THE MECHANIC. $1500 TO REPLACE SUBFRAME WITH A USED PART, OR $2500 AT THE ... Read more
Incident date: Dec 4, 2015
WHILE MAKING LEFT TURN INTO A ROAD AT A SIGNAL TRAVELING AT 30 MPH - 35 MPH IN MOTION, ENGINE RUNNING - ALL OF A SUDDEN VEHICLE STEERING LOCKED AND COULDN'T STRAIGHTEN AGAIN. MY WIFE ENDED UP CRASHING INTO A ROAD DIVIDER LUCKILY IT WAS AROUND 10:30 PM IN THE NIGHT AND DIDN'T HAVE VEHICLES EITHER ONCOMING OR BEHIND. SHE TURNED OFF THE VEHICLE AND RESTARTED AGAIN, VEHICLE ACTED NORMAL. SHE PULLED OV... Read more
Crash
Incident date: Dec 7, 2015
LEASED THE VEHICLE ON 12/7/2015 . AFTER A FEW HOURS OFF THE LOT THE THE TRANSMISSION SHIFTED ROUGHLY FROM 2-3 GEAR. ALSO EXPERIENCED SPORADIC GEAR SHIFTS.
Incident date: May 27, 2015
VEHICLE SPEEDS UP WHEN TAPPING BRAKES WHILE GOING DOWNHILL AND ON FLAT GROUND. FEELS LIKE IT GOES INTO NEUTRAL. THIS IS A SAFETY ISSUE THAT ACURA WILL NOT ADDRESS. THEY CLAIM IT IS NORMAL BEHAVIOR.
Incident date: Oct 1, 2015
FROM TAKEOFF, THE GEAR SHIFT FROM 2ND TO 3RD IS "HARD"/FIRM/JERKY. ALMOST AS IF THERE IS A POWER HESITATION THEN SLAMS HARD INTO GEAR. THIS IS ONLY GEAR SHIFT POSITION WHERE A PROBLEM EXISTS. ONLY HAPPENS FROM DEAD STOP TAKEOFF.
Incident date: Dec 1, 2015
TAKATA RECALL I HAVE A COMPLAINT ON ACURA MDX 2007 SPORT ENTERTAINMENT ON REPLACING STRUTS. THE VALUE ON REPLACING THEM IS RIDICULOUSLY EXPENSIVE AND I HAVE READ SOME MANY COMPLAINTS ABOUT THE SAME ISSUE THAT THEY NEED TO BE REPLACE EVERY 50,000 MILES COULD THIS BE A RECALL BECAUSE REPLACING THEM EVERY 50,000 MILES AT A HIGH VALUE IS TO EXPENSIVE.
Incident date: Nov 23, 2015
POWER DRIVER'S SEAT RANDOMLY AND WITHOUT WARNING MOVES FORWARD PUSHING ME INTO THE STEERING WHEEL MAKING IT IMPOSSIBLE TO DRIVE UNTIL I CAN STOP AND REACH THE SEAT MEMORY BUTTONS TO RESET THE SEAT OR PUSH THE SEAT ADJUSTMENT BUTTONS. IT HAS OCCURRED INFREQUENTLY WHEN I ENTER THE VEHICLE TO DRIVE. ED MARTIN ACURA HAS FAILED TO ADDRESS THIS ISSUE AS I REQUESTED. THE DEALER IS NOT RESPONDING TO MY AS... Read more
Incident date: Dec 1, 2015
THERE HAS TO BE A RECALL ON 4TH GENERATION ACURA TL'S WITH THE 6 SPEED AUTO TRANSMISSION (MINE IS A 2012 SH-AWD TECH PACKAGE). MY CAR PRODUCES THE TACHOMETER JUMPING APPROXIMATELY 300-500 RPM WHEN CRUISING IN 5TH GEAR AROUND 35-45 MPH. THE TACH JUMP IS SO LARGE I ACTUALLY HAVE LOOKED AT IT WHILE DRIVING, IT'S DISTRACTING AND NEEDS TO BE FIXED, I AM WILLING TO BET IT'S THE TORQUE CONVERTER. CAR ... Read more
Incident date: Nov 30, 2015
FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALL... Read more
Incident date: Nov 30, 2015
FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALL... Read more
Incident date: Nov 30, 2015
FIRST, I HAVE HAD THE VEHICLE FOR A LITTLE OVER A YEAR. I HAVE DRIVEN TO FLORIDA AND NC WITHOUT ISSUE. TODAY WILL BE THE 4TH TIME TAKING MY CAR TO THE ACURA DEALERSHIP IN LESS THAN 3 MONTHS. TODAY THE CAR STARTED TO KICKBACK WHEN I REACH 20MPH. ALSO, AT 80MPH THE CAR IS JERKY WHEN I ACCELERATE OR DECREASE AND GO AGAIN. ALSO WHEN I RELEASE THE GAS, THE SPEED DECREASES QUICKLY AS OPPOSED TO GRADUALL... Read more
Incident date: Nov 29, 2015
TWO ISSUES WITH DRIVE-TRAIN: FIRST IS A GRIND/RUMBLE (LIKE DRIVING OVER A HIGHWAY RUMBLE STRIP) FELT AT LOW SPEEDS (20-30 MPH) WITH LIGHT ACCELERATION. SHAKES VEHICLE SLIGHTLY. CAN BE REPRODUCED. VEHICLE CAN ACCELERATE THROUGH THE GRINDING/RUMBLING BY FURTHER DEPRESSING ACCELERATOR AND SOMETIMES ACCELERATES THROUGH THE 20-30 MPH RANGE WITHOUT NOTICEABLE GRINDING/RUMBLING. IF, HOWEVER, THE VEHI... Read more