Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jul 7, 2016
IT IS MY UNDERSTANDING THAT THE REPLACEMENT AIRBAGS IN MY VEHICLE CONTAIN AMMONIUM NITRATE THAT IS UNSTABLE AND COULD LEAD TO DEATH AND /OR INJURY TO THE DRIVER AND PASSENGERS. I WOULD LIKE TO GET REPLACEMENT AIRBAGS THAT DO NOT USE AMMONIUM NITRATE OR OTHER KNOWN UNSTABLE CHEMICALS THAT CAUSE EXPLOSIONS THAT LEADS TO DEATH AND /OR INJURY WHEN USED AS INTENDED.
Incident date: Feb 1, 2016
PLEASE INVESTIGATE ACURA ON THEIR 8 AND 9 SPEED TRANSMISSION. THE TRANSMISSION HESITATES AND JERKS BETWEEN SHIFTS, IS UNRESPONSIVE TO DOWNSHIFTS (UNLESS IT IS IN SPORT MODE), RELUCTANT TO UP SHIFT AT TIMES, GRINDS AT CERTAIN SPEEDS AND YOU CAN MOVE THE CAR A HALF FOOT IN PARK. MOST TIME, THIS IS FRUSTRATING AND UPSETTING FOR AN UPMARKET VEHICLE, SOME TIMES IT IS CONCERNING AS YOU FEEL YOU CANNOT C... Read more
Incident date: Mar 1, 2016
2014 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS STILL NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jun 13, 2016
THE LEFT REAR DOOR WILL NOT OPEN FROM EITHER THE INSIDE OR THE OUTSIDE.
Incident date: Jul 6, 2016
TAKATA RECALL -- I FIRST LEARNED THAT MY VEHICLE WAS PART OF THE TAKATA RECALL IN MARCH 2016, WHEN I TOOK THE CAR IN FOR REGULAR SERVICE. AT THAT TIME, THE DEALERSHIP SAID THAT PARTS WERE NOT AVAILABLE. THEY DID NOT INSTRUCT ME TO STOP DRIVING THE CAR, WARN ME OF THE SERIOUSNESS OF THE RECALL, OR OFFER ME A RENTAL. INSTEAD, I DROVE THE CAR UNTIL EARLY MAY, AND THEN CALLED TO CHECK ON THE STATUS O... Read more
Incident date: Jul 6, 2016
TAKATA RECALL. MY COMPLAINT IS THAT ACURA AND/OR MCGRATH ACURA DEALERSHIP IN MORTON GROOVE ILLINOIS IS NOT SUPPORTING THIS RECALL. I RECEIVED A RECALL NOTICE IN THE MAIL FROM ACURA, BACK IN FEBRUARY,2016, STATING MY VEHICLE IS PART OF THIS RECALL. IN FEBRUARY OR MARCH, I CALLED MCGRAFH ACURA DEALERSHIP IN MORTON GROOVE, ILLINOIS AND WAS TOLD THEY WOULDN'T HAVE PARTS UNTIL THE SUMMER. I CALLED THE ... Read more
Incident date: Jul 15, 2015
WHILE STATIONARY, A HAIRLINE CRACK APPEARED IN THE DASHBOARD ON THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. OVER THE NEXT COUPLE OF MONTHS THE CRACKS EXPANDED AND ON ALL FOUR SIDES OF THE AIRBAG, AND NOW THE DASHBOARD HAS LARGE CRACKS WITH A WIDE GAP ALONG THE LENGTH AND WIDTH OF THE DASHBOARD. MOISTURE CAN GET IN AND DO FURTHER DAMAGE AS WELL AS CREATING THE RISK OF FAULTY AIRBAG DEPLOYMENT WHIC... Read more
Incident date: Jun 20, 2015
KEARNY MESA ACURA DEALERSHIP IN SAN DIEGO, CA. HASN'T FIX THE TAKATA AIR BAG IN MY CAR. I'VE BEEN WORKING ON THIS ITEM FOR ONE YEAR. THEY DO NOT RETURN CALLS, WILL NOT SCHEDULE REPAIR, HANG UP ON YOU, BAD BUSINESS PEOPLE!!!!
Incident date: Jul 6, 2016
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Oct 15, 2003
TAKATA RECALL. I HAVE RECEIVED SEVERAL NOTICES TO REPLACE THE AIR BAGS ON MY 2003 ACURA. THE HONDA DEALER 25 MILES FROM MY HOME WILL NOT REPLACE IT. THE NEAREST ACURA DEALER IS 60 MILES AWAY. TWICE I HAVE TALKED TO YOUR PEOPLE, THEY ATTEMPTED TO SET UP AN APPOINTMENT WITH THE HONDA DEALER BUT THAT HAS NOT HAPPENED. NOW THE GOVERNMENT SAYS I SHOULD NOT DRIVE MY CAR AT ALL. AS SUCH THE ONLY O... Read more
Incident date: Feb 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS ... Read more
Incident date: Apr 30, 2016
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER; 16V061000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Jan 1, 2016
TL* THE CONTACT OWNS A 2000 ACURA RL. WHEN THE VEHICLE WAS STARTED, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Jul 5, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PA... Read more
Incident date: Apr 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Feb 19, 2016
TORQUE CONVERTER PROBLEM...... I BOUGHT A USED 2012 MDX WITH 4300 MILES 5 MONTHS LATER I HAD THIS ISSUE. I TOOK THE CAR TO A ACURA DEALER AND THEY FIXED IT BUT I DID FEEL SAFE SO I TRADED IT IN FOR A NEWER MODEL THINKING IT WOULD BE BETTER...LONG BEHOLD THE 2013 MDX I GOT DID THE SAME THING 5 MONTH LATER. THE DEALER NEVER TOLD ME AFTER BRING THE FIRST CAR BACK THAT THIS WAS AN ISSUE WITH THESE CAR... Read more
Incident date: Feb 19, 2016
TORQUE CONVERTER PROBLEM...... I BOUGHT A USED 2012 MDX WITH 4300 MILES 5 MONTHS LATER I HAD THIS ISSUE. I TOOK THE CAR TO A ACURA DEALER AND THEY FIXED IT BUT I DID FEEL SAFE SO I TRADED IT IN FOR A NEWER MODEL THINKING IT WOULD BE BETTER...LONG BEHOLD THE 2013 MDX I GOT DID THE SAME THING 5 MONTH LATER. THE DEALER NEVER TOLD ME AFTER BRING THE FIRST CAR BACK THAT THIS WAS AN ISSUE WITH THESE CAR... Read more
Incident date: Feb 19, 2016
TORQUE CONVERTER PROBLEM...... I BOUGHT A USED 2012 MDX WITH 4300 MILES 5 MONTHS LATER I HAD THIS ISSUE. I TOOK THE CAR TO A ACURA DEALER AND THEY FIXED IT BUT I DID FEEL SAFE SO I TRADED IT IN FOR A NEWER MODEL THINKING IT WOULD BE BETTER...LONG BEHOLD THE 2013 MDX I GOT DID THE SAME THING 5 MONTH LATER. THE DEALER NEVER TOLD ME AFTER BRING THE FIRST CAR BACK THAT THIS WAS AN ISSUE WITH THESE CAR... Read more
Incident date: Jan 1, 2016
IN FREEZING TEMPERATURES, MY CAR HAS AN EXTREMELY HARD BRAKE PETAL (IT SEEMS LIKE THERE IS NO POWER ASSIST)AND WILL NOT STOP THE CAR. AS SOON AS CAR WARMS UP THE BRAKE PETAL FEEL COMES BACK AND BRAKING RETURNS TO NORMAL. I HAVE HAD THIS HAPPEN 3 TIMES DURING THE DEAD FREEZING COLD TEMPERATURES AND WENT TO APPLY MY BRAKES AND I HAD NOTHING TO STOP MY CAR. I WAS ABLE AT EACH ONE OF THOSE MOMENTS ... Read more
Incident date: Jun 21, 2016
WE BOUGHT A BRAND NEW 2016 ACURA MDX MODEL AND WITHIN FEW MONTHS, STARTED HAVING TRANSMISSION PROBLEMS. THE CAR WOULD START STALLING IN THE MIDDLE OF THE ROAD AND COULD NOT ACCELERATE TO PICK UP SPEED. THIS HAPPENED IN A MAJOR HIGHWAY WHEN IT SUDDENLY STALLED AND COULD NOT PICK UP SPEED. FELT LIKE HAVING NO CONTROL OF CAR SPEED. THE D LETTER ON DASHBOARD STARTED FLASHING AND ALSO SHOWED BLIND SPOT... Read more
Incident date: Jun 21, 2016
WE BOUGHT A BRAND NEW 2016 ACURA MDX MODEL AND WITHIN FEW MONTHS, STARTED HAVING TRANSMISSION PROBLEMS. THE CAR WOULD START STALLING IN THE MIDDLE OF THE ROAD AND COULD NOT ACCELERATE TO PICK UP SPEED. THIS HAPPENED IN A MAJOR HIGHWAY WHEN IT SUDDENLY STALLED AND COULD NOT PICK UP SPEED. FELT LIKE HAVING NO CONTROL OF CAR SPEED. THE D LETTER ON DASHBOARD STARTED FLASHING AND ALSO SHOWED BLIND SPOT... Read more
Incident date: Jun 30, 2016
THE MORNING OF THURSDAY JUNE 30TH 2016 I TUNED THE CAR ON AND HAD AN ODD SOUND THAT EVEN WHEN I TURNED OR DROVE IT SOUNDED LIKE A BUS! THE STEERING WAS HARD YET I STILL MANAGED TO GET TO WORK AND HOME SAFELY. MY HUSBAND SAID THE POWER STEERING FLUID WAS DEPLETED AND ADDED FLUID. I THEN TOOK IT TO WORK AND WAS RUNNING OK NO MORE SOUNDS AND I WAS CONTENT. THAT AFTERNOON THOUGH I STARTED UP AGAIN AN... Read more
Incident date: Jun 29, 2016
TAKATA RECALL I DON'T KNOW IF THIS IS THE RIGHT FORUM FOR MY COMPLAINT. BUT I HAVE BEEN DEALING WITH ACURA FOR 6 MONTHS TRYING TO GET MY RECALLED AIRBAGS REPLACED ON MY 2003 ACURA 2.3TL. THE CLOSEST DEALERSHIP TO WHERE WE ARE STATIONED (HUSBAND IN THE NAVY) IS 2 HOURS AWAY. ACURA PUT IN A REQUEST WITH RICK JUSTICE HONDA IN MERIDIAN, MS TO DO THE REPAIR FOR ME, BUT THEY REFUSED. RICK JUSTICE HONDA... Read more
Incident date: Mar 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL... Read more
Incident date: Apr 21, 2016
TL* THE CONTACT OWNED A 2009 ACURA TSX. WHILE DRIVING 35 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED AGGRESSIVELY WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED A FRACTURED STERNUM, INJURIES TO THE LEFT FOOT, AND A CONCUSSION. THE FRONT SEAT PASSENGER SUSTAINED A FRACTURED HIP, FRACTURED RIBS, A CONCUSSION, AND INJURIES TO BOTH FEET THAT REQUIRED MEDI... Read more
Crash
2 injured
Incident date: Apr 18, 2016
TAKATA RECALL - I HAVE A RECEIVED A LETTER FROM ACURA FROM MARCH 2016 ADVISING OF THE SAFETY RECALL OF AIRBAGS. THE ACURA WEBSITE ADVISES TO "PLEASE CONTACT AN AUTHORIZED HONDA OR ACURA DEALERSHIP IMMEDIATELY TO SCHEDULE AN APPOINTMENT TO HAVE YOUR VEHICLE REPAIRED". BUT THE DEALERSHIP ADVISES THEY DO NOT HAVE THE PARTS & CANNOT ADVISE A MORE ACCURATE TIMEFRAME OF WHEN I CAN SCHEDULE AN APPOINTME... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2001 ACURA TL. WHILE DRIVING 50 MPH, THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 90,000.
Incident date: Jul 1, 2016
TAKADA RECALL I AM HOPING YOU CAN FIND OUT INFORMATION FOR 2004 TL OWNERS. HONDA AND ACURA'S FOR THE YEARS 2001-03 AND 05 AND BEYOND HAVE BEEN INCLUDED IN THE TAKATA RECALL. I FIND IT HARD TO BELIEVE THAT 04 ACURA TLS HAVE AIRBAGS SOURCED FROM A COMPANY OTHER THAN TAKATA. AND I HAVE BEEN UNABLE TO FIND ANY RELIABLE INFORMATION OUT FROM ACURA OR HONDA. I WOULD LIKE TO UNDERSTAND WH... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Jun 30, 2016
THE REAR BACK-UP CAMERA ON THIS MODEL OF VEHICLE PROVIDES A VERY POOR IMAGE AT NIGHT CREATING A CLEAR SAFETY HAZARD. THE IMAGE THAT APPEARS ON THE SCREEN IS ALMOST NOT DISCERNIBLE AND VIRTUALLY IMPOSSIBLE TO MAKE OUT ANY IMAGES. WE ALSO OWN A 2010 ACURA TSX THAT HAS A BACK UP CAMERA WHICH WORKS VERY WELL AT NIGHT. ONE WOULD THINK THAT A NEWER AND HIGHER END VEHICLE WOULD OFFER AT THE VERY LEA... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXP... Read more
Incident date: Jun 30, 2016
TL* CONTACT OWNS A 1996 ACURA RL. WHILE DRIVING 40 MPH, A STRONG BURNING ODOR WAS NOTICED COMING FROM THE FRONT OF THE VEHICLE. THE INSTRUMENT PANEL LIGHTS DIMMED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.
Fire
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Mar 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Mar 1, 2016
I TOOK MY CAR AND ON FEBRUARY 25TH TO CHECK TO SEE WHAT WAS WRONG WITH THE VEHICLE I WAS TOLD AND NOTHING WAS WRONG WITH THE VEHICLE THE VEHICLE SHAKES AND VIBRATES REALLY BAD AROUND 30 TO 40 MILES AN HOUR. I HAVE READ ON DIFFERENT FORUM THAT IT'S A TRANSMISSION, AND ALOT OF PEOPLE HAVE TO REPLACE THE TORQUE CONVERTER. BUT THIS IS A COMMON ISSUE AND ACURA DOESN'T WANT TO REPAIR THE PROBLEM THAT'S ... Read more
Incident date: Mar 1, 2016
WHEN AM I GOING TO GET MY AIRBAGS?
Incident date: Jun 27, 2016
AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.
Incident date: Jun 28, 2016
MY PASSENGER SIDE DASH CRACKED AROUND THE AIRBAG. THIS ALLOWS FOR MOISTURE TO GET INTO THE AIRBAG COMPARTMENT WHICH DEGRADES THE PASSENGER AIRBAG. ACURA REFUSES TO REPLACE. THE VEHICLE WAS STATIONARY AND HAPPENED OVERNIGHT.
Incident date: Jun 28, 2016
MY PASSENGER SIDE DASH CRACKED AROUND THE AIRBAG. THIS ALLOWS FOR MOISTURE TO GET INTO THE AIRBAG COMPARTMENT WHICH DEGRADES THE PASSENGER AIRBAG. ACURA REFUSES TO REPLACE. THE VEHICLE WAS STATIONARY AND HAPPENED OVERNIGHT.
Incident date: Jun 29, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3... Read more
Incident date: Jun 29, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3... Read more
Incident date: Jun 29, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3... Read more
Incident date: Mar 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAIL... Read more
Incident date: Jun 3, 2015
2002 ACURA MDX SRS LIGHT CONSTANTLY ON WHICH MEANS THE AIR BAG MAY NOT FUNCTION NORMALLY. 1. ACURA REFUSES TO ADDRESS THIS SEAT BELT LIMITED WARRANTY ISSUE (WHICH CONTINUES FOR THE LIFE OF THE CAR AND INCLUDES REPAIR OR REPLACEMENT) WITHOUT A MINIMUM DIAGNOSTIC CHARGE OF $130 PRIOR TO EFFECTING REPAIR AS WARRANTY ITEM (WARRANTY PAGE ATTACHED). 2. HAVE ALREADY HAD CODE DIAGNOSED AS DEFECTIVE DRIV... Read more
Incident date: May 1, 2014
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ
Incident date: May 1, 2014
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ
Incident date: May 1, 2014
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ