Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 1, 2016
2006 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD THE CONSUMER LEARNED WHEN THE PARTS BECAME AVAILABLE, THE DEALER WERE USING THE PARTS ON THEIR USED CAR INVENTORY, BEFORE MAKING PARTS AVAILABLE TO CUSTOMERS. *JB
Incident date: Mar 21, 2016
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Jan 2, 2015
TAKATA AIRBAG: VERY WIDE CRACK IN DASH ALONGSIDE THE FRONT PASSENGER SIDE AIRBAG AREA. DID NOT REALIZE SO MANY OTHERS HAD THE SAME CONCERN. TOYOTA HAS ACKNOWLEDGE THIS CONCERN AND IS REPLACING DASHES AND AIRBAG ASSEMBLIES AT NO CHARGE TO THE CUSTOMER. WHY WON'T HONDA STEP UP AND TAKE AS GOOD A CARE OF THEIR CUSTOMERS?
Incident date: Feb 4, 2016
INITIALLY, DURING THE WARRANTY PERIOD, IN JUNE 2009, PORTION OF THE DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FADED FROM BLACK TO A LIGHT GRAY INDICATING SOME SORT OF DECOMPOSITION. THE DEALER DYED THE PLASTIC BLACK AGAIN. LAST YEAR, A LONG CRACK APPEARRED IN THE DASHBOARD IN THE SAME AREA RUNNING FROM FRONT TO BACK. THIS SUMMER A LONG SECOND CRACK S APPEARED POSSIBLY OUTLINING THE CONTOUR OF THE ... Read more
Incident date: Jul 27, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING APPROXIMATELY 3 MPH ATTEMPTING TO PARK, THE CONTACT HEARD A NOISE EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT PIECES OF THE SERPENTINE BELT WERE SHREDDED AND HANGING FROM THE ENGINE. THE VEHICLE WAS PARKED AT THE CONTACT'S HOUSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE ... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ *TR
Incident date: Mar 15, 2016
TAKATA RECALL. ACURA NOTIFIED US THAT OUR ACURA RDX WAS BEING RECALLED FOR AIR BAG REPLACEMENT IN MARCH 2016--SEE ATTACHED PDF OF RECALL LETTER. WE CONTACTED MARIN ACURA, THE DEALER WHICH SOLD US THE CAR, ON THE SAME DAY WE RECEIVED THE LETTER TO MAKE A SERVICE APPOINTMENT FOR THE RECALL/AIRBAG REPLACEMENT. THEY NOTIFIED US THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL "EARLY SUMMER". WE HAVE FO... Read more
Incident date: Jul 1, 2016
2005 ACURA RL. CONSUMER REQUESTS AN UPDATE ON AVAILABILITY OF DEFECTIVE AIRBAG REPLACEMENT PARTS. *SMD RECALL # 16V344000 AND 16V061000.*JB
Incident date: Mar 25, 2016
TAKATA RECALL: IN MARCH 2016, WE HAVE RECEIVED NOTIFICATION LETTER FROM ACURA MOTOR COMPANY REGARDING THE RECALL AND THE DANGER OF DRIVING OUR ACURA VEHICLE, VIN # [XXX], DUE TO TAKATA AIRBAG INFLATOR RECALLS. ACCORDINGLY WE CONTACTED THE DEALERSHIP OFFICE LOCATED 1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135 IN THE SAME MONTH (END OF MARCH 2016), TO GET THE VEHICLE FIXED OR TO REQUEST A REPLACEMENT ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Nov 30, 2001
I HAVE BEEN HAVING PROBLEMS WITH THE AIR BAGS, SINCE I BOUGHT THE CAR
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE MANUFACTURER... Read more
Incident date: Mar 25, 2016
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Apr 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jul 1, 2016
LET ME GET THIS STRAIGHT..THERE IS A RECALL FOR THE PASSENGER SIDE AIRBAG AND I AM NOT SUPPOSED TO HAVE ANYONE IN THE FRONT SEAT FOR THE NEXT 3 TO 4 MONTHS...I WAS TOLD THE AIRBAG IS ON BACK ORDER TILL LATE FALL!!!! GOD FORBID NOTHING HAPPENS TO MY FAMILY DRIVING THIS ACURA MDX
Incident date: Jul 25, 2016
I RECEIVED A SAFETY RECALL LETTER IN MARCH 2016. I SUBSEQUENTLY CALLED MY LOCAL ACURA DEALER ON BELL RD. IN PEORIA AZ TO REQUEST A REPAIR. AS OF 25 JULY 2016 THEY HAVE BEEN UNABLE TO REPAIR MY VEHICLE DUE TO NOT HAVING PARTS AVAILABLE.
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 30, 2015
WE TOOK A TEST DRIVE LOCALLY AROUND THE DEALER ON CITY STREETS AND DROVE MOSTLY UNDER 35 MILES PER HOUR. LATER THAT DAY WE TOOK DELIVERY OF OUR NEW 2016 ACURA MDX. AS WE STARTED DRIVING IT WE EXPERIENCED PROBLEMS WITH SHIFTING. IT WAS ABNORMAL JERKING AND HESITATING AT SPEEDS BETWEEN 10-55MPH. IT WOULD SHIFT THROUGH GEARS RANDOMLY. SO MUCH JERKING AND HESITATING THAT MY FAMILY COMPLAINS OF JOLTS T... Read more
Incident date: Jul 24, 2016
RECALL 16V-061. RECEIVED RECALL NOTIFICATION FROM ACURA MARCH 2016. IT HAS BEEN WELL OVER 60 DAYS AND NO FURTHER INFO FROM ACURA ABOUT PARTS AVAILABILITY. I HAVE CONTACTED DEALER TWICE WHERE ORIGINAL PURCHASE WAS MADE(PARK ACURA) AND WAS TOLD THE PARTS ARE NOT YET AVAILABLE FROM ACURA.
Incident date: Jul 24, 2016
I WAS IN MOTION HEADING TOWARD THE LIGHT ON 22 IN ABERDEEN MD MY AIRBAGS DEPLOYED HITTING ME IN THE CHEST AND I LOST CONTROL OF TH CAR; I ALSO HIT ANOTHER CAR IN FRONT OF ME. I DAMAGE THE FRONT OF THE CAR.
Crash
Incident date: Jul 24, 2016
I WAS IN MOTION HEADING TOWARD THE LIGHT ON 22 IN ABERDEEN MD MY AIRBAGS DEPLOYED HITTING ME IN THE CHEST AND I LOST CONTROL OF TH CAR; I ALSO HIT ANOTHER CAR IN FRONT OF ME. I DAMAGE THE FRONT OF THE CAR.
Crash
Incident date: May 13, 2016
MY HEADLIGHTS FLICKER A LOT WHILE DRIVING AT NIGHT. THEY GO OUT SOMETIMES ONE AT A TIME, DRIVER'S SIDE HEADLIGHT OR PASSENGER SIDE HEADLIGHT. SOMETIMES THEY BOTH GO OFF AND I AM REQUIRED TO TURN THE HEADLIGHTS OFF AND BACK ON USING THE SWITCH. THIS IS VERY DANGEROUS AND THE AFS LIGHT COMES ON EVERY SO OFTEN. THIS NEEDS TO BE FIXED IMMEDIATELY. I READ FROM SEVERAL FORUMS THAT A LOT OF ACURA OW... Read more
Incident date: May 13, 2016
MY HEADLIGHTS FLICKER A LOT WHILE DRIVING AT NIGHT. THEY GO OUT SOMETIMES ONE AT A TIME, DRIVER'S SIDE HEADLIGHT OR PASSENGER SIDE HEADLIGHT. SOMETIMES THEY BOTH GO OFF AND I AM REQUIRED TO TURN THE HEADLIGHTS OFF AND BACK ON USING THE SWITCH. THIS IS VERY DANGEROUS AND THE AFS LIGHT COMES ON EVERY SO OFTEN. THIS NEEDS TO BE FIXED IMMEDIATELY. I READ FROM SEVERAL FORUMS THAT A LOT OF ACURA OW... Read more
Incident date: May 13, 2016
MY HEADLIGHTS FLICKER A LOT WHILE DRIVING AT NIGHT. THEY GO OUT SOMETIMES ONE AT A TIME, DRIVER'S SIDE HEADLIGHT OR PASSENGER SIDE HEADLIGHT. SOMETIMES THEY BOTH GO OFF AND I AM REQUIRED TO TURN THE HEADLIGHTS OFF AND BACK ON USING THE SWITCH. THIS IS VERY DANGEROUS AND THE AFS LIGHT COMES ON EVERY SO OFTEN. THIS NEEDS TO BE FIXED IMMEDIATELY. I READ FROM SEVERAL FORUMS THAT A LOT OF ACURA OW... Read more
Incident date: Jul 23, 2016
WHILE DRIVING THE CAR IN BRIGHT SUNLIGHT THERE IS A CLARE REFLECTION FROM THE DRIVERS AND PASSENGER'S DASHBOARD VENTS THAT REFLECTS STRONGLY ON THE INTERIOR SIDE WINDOW RIGHT WHERE THE LEFT AND RIGHT SIDE VIEW MIRRORS ARE LOCATED. THE GLARE CAN BE VERY STRONG ON SUNNY DAYS THAT IT MAKES IT DIFFICULT TO DISCERN IF A VEHICLE REALLY IS IN THE SIDE VIEW MIRRORS. THIS GLARE COMES FROM THE CHROME VENT... Read more
Incident date: Jun 1, 2016
MY 2005 ACURA TL IS DEVELOPING CRACKS IN THE DASHBOARD. ONE OF THE CRACKS OF MAJOR CONCERN IS THE ONE THAT IS FORMING ALONG THE RIGHT-HAND SIDE OF THE PASSENGER AIRBAG. I AM AFRAID THAT THE CRACK WILL CAUSE THE AIRBAG TO MALFUNCTION! THE BAG MAY DEPLOY SUDDENLY WHILE DRIVING, IT MAY DEPLOY UPWARDS RATHER THAN FORWARDS; IT MAY CAUSE THE DASH TO CRACK FURTHER AND SPRAY THE PASSENGER COMPARTMENT W... Read more
Incident date: Jun 1, 2016
MY 2005 ACURA TL IS DEVELOPING CRACKS IN THE DASHBOARD. ONE OF THE CRACKS OF MAJOR CONCERN IS THE ONE THAT IS FORMING ALONG THE RIGHT-HAND SIDE OF THE PASSENGER AIRBAG. I AM AFRAID THAT THE CRACK WILL CAUSE THE AIRBAG TO MALFUNCTION! THE BAG MAY DEPLOY SUDDENLY WHILE DRIVING, IT MAY DEPLOY UPWARDS RATHER THAN FORWARDS; IT MAY CAUSE THE DASH TO CRACK FURTHER AND SPRAY THE PASSENGER COMPARTMENT W... Read more
Incident date: Jan 1, 2016
MAJOR CRACKS AROUND PASSENGER SIDE AIRBAG ON 2004 ACURA TL. APPARENTLY THOUSANDS OF OTHER TL OWNERS ARE EXPERIENCING THIS DEFECT. THE CRACKS APPEAR TO AFFECT THE AIRBAG FUNCTIONALITY. QUOTES IN TERMS OF REPLACEMENT ARE AROUND $1800. HOWEVER, THIS IS HAPPENING NOT DUE TO OWNER ERROR OR FAULT, BUT RATHER TO ALL ACURAS, GARAGE STORED AND OTHERWISE.
Incident date: Jan 1, 2016
MAJOR CRACKS AROUND PASSENGER SIDE AIRBAG ON 2004 ACURA TL. APPARENTLY THOUSANDS OF OTHER TL OWNERS ARE EXPERIENCING THIS DEFECT. THE CRACKS APPEAR TO AFFECT THE AIRBAG FUNCTIONALITY. QUOTES IN TERMS OF REPLACEMENT ARE AROUND $1800. HOWEVER, THIS IS HAPPENING NOT DUE TO OWNER ERROR OR FAULT, BUT RATHER TO ALL ACURAS, GARAGE STORED AND OTHERWISE.
Incident date: Jul 19, 2016
2006 ACURA TL WITH DASHBOARD CRACKING AROUND THE PASSENGER AIRBAG. HAVE SEEN THOUSANDS OF EXAMPLES ONLINE OF PEOPLE WITH THE SAME ISSUE BUT ACURA REFUSES TO ADDRESS OR ADMIT TO IT. CNN EVEN REPORTED IT, AGAIN NO RESPONSE FROM ACURA. CONCERNED ABOUT PROPER DEPLOYMENT OF AIRBAG (OR DEPLOYMENT AT ALL), ESPECIALLY CONSIDERING THAT THE MODEL YEARS THAT ARE HAVING THE ISSUES ARE THE THIRD GENERATION ... Read more
Incident date: Apr 8, 2014
TL* THE CONTACT OWNS A 2002 ACURA MDX. FOR OVER TWO YEARS, THE VEHICLE RANDOMLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/... Read more
Incident date: Jul 1, 2016
LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
Incident date: Mar 20, 1998
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT STATED THAT THE IGNITION KEY WAS DIFFICULT TO REMOVE FROM THE VEHICLE WITHOUT WARNING. IN ADDITION, THE KEY FAILED TO START THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE AND... Read more
Incident date: Jul 20, 2016
MY PASSENGER DASH BOARD HAS CRACKED ALL THE WAY AROUND THE AIR BAG. I TOOK MY CAR TO A REPAIR SHOP AND THEY STATED IT IS CAUSED BECAUSE THE AIR BAGS GO UP AND DOWN. I FEEL LIKE THIS IS A SAFETY AND SHOULD BE LOOKED INTO. I LOOKED ONLINE AND HUNDREDS OF PEOPLED HAVE EXPERIENCED THIS PROBLEM.
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V546000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE DEALER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAI... Read more
Incident date: Mar 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 15, 2016
TAKATA RECALL: I RECEIVED THE RECALL NOTICE IN EARLY APRIL 2016. I BROUGHT MY CAR TO GILLMAN ACURA DEALER AT 18002 I-45 NORTH, HOUSTON, TX 77090 ON APRIL 15 AND PICKED UP A LOANER CAR ON APRIL 16, 2016. I WAITED OVER 5 WEEKS AND STOPPED BY THE DEALER (BY EARLY JUNE 2016). I WAS TOLD BY THE DEALER THAT PART WAS NOT AVAILABLE BY THE TIME AND THAT THE DEALER WOULD CALL AND SEND ME A LETTER WHEN ... Read more
Incident date: Mar 15, 2016
TAKATA RECALL SINCE BEING INITALLY NOTIFIED BY ACURA OF HONDA MARCH 2016, I HAVE HAD NO COMMUNICATION NOR REPAIR BY HONDA, DESPITE SEVERAL CALLS TO THE DEALER. DEALER SIMPLY REPEATS THAT HE HAS NOT RECEIVED THE REQUIRED PARTS FROM HONDA/ACURA TO REPAIR THIS DEFECT, DESPITE ACURA'S OWN DESCRIPTION OF THE PROBLEM AS BEING POTENTIALLY DANGEROUS, WITH POSSIBLE INJURY OR EVEN DEATH RESULTING. TH... Read more
Incident date: May 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Jul 18, 2016
SIDE VIEW MIRRORS HAVE A REFLECTION OF INSIDE VENTS. THIS IS VERY DANGEROUS, WHEN YOU HAVE AN OBSTRUCTED VIEW. CAN CAUSE SERIOUS ACCIDENT. I COULD NOT SEE SIDE VIEW BECAUSE OF REFLECTION.
Incident date: Jul 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.