Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Mar 22, 2016
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT'S VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION WITH A SEMI TRUCK WHILE DRIVING 30 MPH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CUTS AND CERVICAL SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. PRIOR TO THE CRASH, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED ... Read more
Crash
1 injured
Incident date: Mar 23, 2016
TL* THE CONTACT OWNS A 2007 ACURA RDX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE STRUCK THE PASSENGER SIDE OF ANOTHER VEHICLE. THE INCIDENT WAS A MINOR FENDER BENDER WITH NO DAMAGE TO THE OTHER VEHICLE; HOWEVER, THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT MINOR INJURIES WERE SUSTAINED FROM THE AIR BAG DEPLOYMENT THAT REQUIRED MEDICAL ATTENTION. THE VEHI... Read more
Crash
1 injured
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR LONGER THAN SIX MONTHS TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THA... Read more
Incident date: Mar 3, 2016
TL* THE CONTACT OWNS A 2006 ACURA TSX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AROUND THE HOSES LEAKED ALL OVER THE ALTERNATOR AND CAUSED IT TO FAIL. THE POWER STEERING PUMP AND ALTERNATOR WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEA... Read more
Incident date: Mar 3, 2016
TL* THE CONTACT OWNS A 2006 ACURA TSX. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP AROUND THE HOSES LEAKED ALL OVER THE ALTERNATOR AND CAUSED IT TO FAIL. THE POWER STEERING PUMP AND ALTERNATOR WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEA... Read more
Incident date: Mar 22, 2016
TAKATA RECALL: RECEIVED RECALL LETTER 3-22-16. PART IS NOT AVAILABLE UNTIL SUMMER 2016. I HAVE READ ABOUT THESE DEFECTIVE AIRBAGS FOR QUITE SOME TIME NOW AND HAVE CHECKED OFTEN TO MAKE SURE MINE WAS NOT ON THE LIST. WHY AM I JUST NOW RECEIVING A NOTICE? WHY AREN'T THE PARTS AVAILABLE? WHY DO I HAVE TO WAIT MONTHS WORRYING ABOUT BEING MANGLED AND/OR KILLED BY THE EQUIPMENT THAT IS SUPPOSED TO... Read more
Incident date: Mar 21, 2016
TAKATA RECALL I RECEIVED A RECALL NOTICE TODAY (3/21/2016). THE NOTICE STATES THAT REPAIR KITS WILL BE AVAILABLE IN THE SUMMER OF 2016 --THAT'S AT LEAST A FULL 3 MONTHS FROM NOW. IT IS IRRESPONSIBLE FOR ACURA/HONDA TO EXPECT THAT I SHOULD PUT MY LIFE IN DANGER EVERY TIME I GET IN MY CAR FOR THE NEXT 3 MONTHS DUE TO A DEFECTIVE ISSUE THAT IS ENTIRELY THEIR FAULT. I'M ALSO CONCERNED THAT I WAS NOT ... Read more
Incident date: Mar 22, 2016
I RECEIVED A RECALL NOTICE IN THE MAIL LESS THAN A WEEK AGO FOR THE EXPLODING DANGEROUS AIRBAGS. I TRIED TO BRING MY CAR INTO THE DEALERSHIP OVER THE WEEKEND BUT I WAS TOLD THAT THERE WAS NO "CUSTOMER SERVICE" ON THE WEEKENDS SO I HAD TO DRIVE MY CAR TO WORK ON MONDAY. THE NEXT DAY ON TUESDAY I MISSED A FEW HOURS OF WORK BECAUSE THE DEALERSHIPS RENTAL SERVICE IS ONLY OPEN DURING MY WORKING HOURS. ... Read more
Incident date: Mar 21, 2016
SO AS I UNDERSTAND, THIS RECALL IS A FIX THAT NEEDS TO BE DONE, OR IN THE EVENT OF THE AIRBAGS DEPLOYING, THERE IS A CHANCE OF A LIFE THREATENING INJURY...BEING I WORK FOR TOSHIBA MEDICAL AND I SELL EQUIPMENT THAT COULD BE A DANGER TO PATIENTS AND I UNDERSTAND THE RECALL. IN MY CASE AT TOSHIBA, IF A RECALL COMES FROM THE FDA, WE NEED TO SHUT DOWN THE SYSTEM UNTIL THE FIX IS MADE. EVEN IF IT'S LES... Read more
Incident date: Mar 21, 2016
TAKATA RECALL THE COMPLAINT I HAVE IS THAT NONE OF THE DEALERSHIPS IN THE AREA ARE ABLE TO HELP FIX THE RECALLED ISSUE. I GOT A LETTER IN THE MAIL STATING THIS AIRBAG ISSUE HAS "KILLED AND INJURED VEHICLE DRIVERS" IN THE PAST; HENCE, THIS NEEDS TO BE FIXED IMMEDIATELY. I CALLED ELITE ACURA IN MAPLE SHADE, NJ AND THEY SAID THEY'VE HEARD NO INFO REGARDING THE FIX FOR THIS ISSUE. ANOTHER DEALERSH... Read more
Incident date: Mar 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER INDICATED ON THE INTERIM NOTIFICATION THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE SECOND NOTIFICATION LETTER WOULD BE MAILED INDICATING THAT THE PARTS WOULD BECOME AVAILABLE. THE CONTAC... Read more
Incident date: Mar 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Apr 9, 2014
CLEAR COAT IS PEELING REAL BAD
Incident date: May 1, 2015
I HAVE TAKEN MY CAR ALREADY FOR SERVICE FOR THE SQUEAKY BRAKES AND IT KEEPS COMING BACK. THERE IS NO REASON WHY A 2016 YEAR OLD VEHICLE SHOULD BE HAVING SQUEAKY BRAKES.
Incident date: May 1, 2015
I HAVE TAKEN MY CAR ALREADY FOR SERVICE FOR THE SQUEAKY BRAKES AND IT KEEPS COMING BACK. THERE IS NO REASON WHY A 2016 YEAR OLD VEHICLE SHOULD BE HAVING SQUEAKY BRAKES.
Incident date: Mar 17, 2016
I GOT THE SAFETY RECALL FOR THE AIBAGS ON WEDENESDAY AND WENT TO THE CERRITOS ACURA DEALER TO DISCUSS MY NEEDS AND CONCERNS TO THIS MATTER. WHAT THEY WERE ABLE TO DO WAS SET ME UP IN A RENTAL CAR THROUGH ENTERPRISE. THE RENTAL CAR PROVIDED TO ME WAS A 2016 HYUDAI SONATA STD MODEL. YES, IT WAS A STANDARD MODEL ONLY. I PURCHASED MY 2016 ACURA ILX WITH ASPEC PCKG WHICH INCLUDES MOONROOF, UPGRADED ALL... Read more
Incident date: Mar 18, 2016
TODAY, FRIDAY, MARCH 18TH 2016 AT 3:40 PM I HIT A POTHOLE THAT HAD ALREADY BEEN PATCHED WHILE DRIVING THAT CAME LOOSE AND DESTROYED MY RIM OFF OF ROCKY POINT RD NW ROUGHLY 1/2 A MILE FROM CROWN HILL ELEMENTARY SCHOOL IN BREMERTON WA.
Incident date: Mar 18, 2016
TODAY, FRIDAY, MARCH 18TH 2016 AT 3:40 PM I HIT A POTHOLE THAT HAD ALREADY BEEN PATCHED WHILE DRIVING THAT CAME LOOSE AND DESTROYED MY RIM OFF OF ROCKY POINT RD NW ROUGHLY 1/2 A MILE FROM CROWN HILL ELEMENTARY SCHOOL IN BREMERTON WA.
Incident date: Mar 1, 2016
TORQUE CONVERTER FAILURE. STALL WHEN PASSING AT 35-40 MPH. WIDESPREAD PROBLEM.
Incident date: Mar 16, 2016
LESSOR DID NOT FORWARD A COPY OF THIS NOTICE TO US (LESSEE) WITHIN THE 10 DAYS.
Incident date: Mar 16, 2016
THE ORIGINAL FAILURE WAS SCARY. WE HAD JUST LEFT TEXAS HWY 130 (80 MPH TOLL WAY), WHEN WE SUSTAINED THE ORIGINAL FAILURE. AS IT FAILED, EVERYBODY IN THE CAR THOUGHT I HAD SLAMMED ON THE BRAKES BY THE WAY THE CAR BUCKLED (LIKE A BUCKING HORSE), IT HAD DONE A VIOLENT SUDDEN STOP AND RELEASE; THE CAR WENT TO IDLE AND COASTED FOR A BIT WITHOUT RESPONSE FROM THE ENGINE; I STUDIED THE PANEL BECAUSE EVER... Read more
Incident date: Mar 16, 2016
THE ORIGINAL FAILURE WAS SCARY. WE HAD JUST LEFT TEXAS HWY 130 (80 MPH TOLL WAY), WHEN WE SUSTAINED THE ORIGINAL FAILURE. AS IT FAILED, EVERYBODY IN THE CAR THOUGHT I HAD SLAMMED ON THE BRAKES BY THE WAY THE CAR BUCKLED (LIKE A BUCKING HORSE), IT HAD DONE A VIOLENT SUDDEN STOP AND RELEASE; THE CAR WENT TO IDLE AND COASTED FOR A BIT WITHOUT RESPONSE FROM THE ENGINE; I STUDIED THE PANEL BECAUSE EVER... Read more
Incident date: Mar 16, 2016
THE ORIGINAL FAILURE WAS SCARY. WE HAD JUST LEFT TEXAS HWY 130 (80 MPH TOLL WAY), WHEN WE SUSTAINED THE ORIGINAL FAILURE. AS IT FAILED, EVERYBODY IN THE CAR THOUGHT I HAD SLAMMED ON THE BRAKES BY THE WAY THE CAR BUCKLED (LIKE A BUCKING HORSE), IT HAD DONE A VIOLENT SUDDEN STOP AND RELEASE; THE CAR WENT TO IDLE AND COASTED FOR A BIT WITHOUT RESPONSE FROM THE ENGINE; I STUDIED THE PANEL BECAUSE EVER... Read more
Incident date: Oct 16, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (A... Read more
Incident date: Mar 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTIFICATION LETTER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Mar 16, 2016
TRANSMISSION ISSUE AS FOLLOWS: SHIFTS ABRUPTLY IN 2 AND 3RD GEARS. CAR SEEMS TO SHIFT UP WHEN BRAKING THEN SHIFTING DOWN SO IT SEEMS THE CAR SPEEDS UP WHEN IT SHOULD BE SHIFTING DOWN TO SLOW DOWN. WHEN PUTTING THE CAR IN PARK, THE CAR ROLLS BACK ABRUPTLY.
Incident date: Dec 1, 2015
NHTSA RECALLS 12V-222 AND 08V-091 WERE ENACTED TO ADDRESS SAFETY CONCERNS ABOUT THE POWER STEERING PUMP AND ASSOCIATED HOSES FOR CERTAIN 2007-2008 ACURA TLS. FOR SOME REASON, MY VIN IS NOT INCLUDED IN THE RECALLS. HOWEVER, I AM EXPERIENCING THE SAME SYMPTOMS AS DESCRIBED BY BOTH RECALLS. SO I HAVE QUESTIONED ACURA AS TO WHY MY VEHICLE WAS NOT ADDRESSED AS PART OF THE RECALL BUT I HAVE RECEIVED ... Read more
Incident date: Mar 16, 2016
VEHICLE LESSOR FAILED TO FORWARD COPY OF RECALL NOTICE TO THE LESSEE WITHIN 10 DAYS.
Incident date: Feb 15, 2016
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE ACCELERATING FROM A STOP LIGHT, THE VEHICLE WENT IN REVERSE WITH THE SHIFTER STILL IN THE DRIVE POSITION. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Incident date: Mar 15, 2016
MAJOR CRACK ALL OVER DASH BOARD. SIX ARE ON THE PASSENGER SIDE OF DASH DIRECTLY WHERE AIR BAGS ARE HOUSED ABOVE GLOVE COMPARTMENT, SPANNING THE ENTIRE WIDTH TO THE DRIVERS SIDE. AIR BAG LIGHT IS ON AS WELL. DID SOME RESEARCH AND DISCOVERED IT WAS A VERY COMMON PROBLEM WITH THIS MODEL AND NOTHING HAS BEEN DONE TO FIX. THE CRACKS ARE GETTING WIDER WITH TIME AND HAVE PROGRESSED WITH TIME.
Incident date: Mar 15, 2016
MAJOR CRACK ALL OVER DASH BOARD. SIX ARE ON THE PASSENGER SIDE OF DASH DIRECTLY WHERE AIR BAGS ARE HOUSED ABOVE GLOVE COMPARTMENT, SPANNING THE ENTIRE WIDTH TO THE DRIVERS SIDE. AIR BAG LIGHT IS ON AS WELL. DID SOME RESEARCH AND DISCOVERED IT WAS A VERY COMMON PROBLEM WITH THIS MODEL AND NOTHING HAS BEEN DONE TO FIX. THE CRACKS ARE GETTING WIDER WITH TIME AND HAVE PROGRESSED WITH TIME.
Incident date: Oct 10, 2014
ACURA TLX HESITATES 1-2 SECOND WHEN TURNING LEFT, RIGHT, MAKING U TURNS AND SWITCHING LANES ON THE HIGHWAY. THE RESPONSE OF THE CAR IS UNPREDICTABLE AND I WILL NOT LET OTHER FAMILY MEMBERS DRIVE IT DUE TO SAFETY CONCERNS. THE SHIFTS FROM SECOND TO THIRD GEAR ARE OVERLY HARSH. I HAVE TAKEN THE CAR TO THE DEALER THREE TIMES BUT THE DEALER STATES THAT THE CAR IS OPERATING NORMALLY.
Incident date: Mar 11, 2016
TL* THE CONTACT OWNS A 2001 ACURA TL. WHILE DRIVING 72 MPH WITHOUT WARNING, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROX... Read more
Incident date: Aug 1, 2014
THE ADS SENSOR HAS GONE BAD ON MY 2008 MDX. SOME HAVE BEEN RECALLED IN COLORADO BECAUSE SALT PUT ON THE ROADS FOR SNOW CONDITIONS HAS CARRIED THEM. I LIVE IN UTAH WHERE WE ALSO HAVE SALT PUT ON SLICK ROADS. BUT NONE IN UTAH WERE RECALLED. IT IS AN EXPENSIVE FIX AND PARTS ARE ONLY AVAILABLE THROUGH ACURA. MY LOCAL MECHANIC TOLD ME THAT THE PRICE THEY ARE CHARGING WAS REDICULIUS AND HE HAS NEVER SEE... Read more
Incident date: Feb 6, 2016
CLEAR COAT IS PEELING OFF OF THE TRUNK, SIDES OF THE CAR, AND ROOF.
Incident date: Mar 3, 2016
TAKATA RECALL- TOOK CAR IN FOR BATTERY REPLACEMENT. INFORMED OF RECALL. TOLD REPLACEMENT COULDN'T TAKE PLACE UNTIL SOMETIME IN SUMMER. OFFERED A CAR AS TEMPORARY REPLACEMENT. IT WAS INDICATED CAR WOULDN'T BE OF QUALITY OF MINE, WOULD BE OF ENTERPRISE RENTAL QUALITY. I THOUGHT THIS WAS UNREASONABLE CONSIDERING THE PERIOD OF TIME. I DECLINED THE OFFER. WAS TOLD TO SIGN A LETTER OF REFUSAL. WASN'T... Read more
Incident date: Aug 20, 2015
THE POWER STEERING FAILS AT LOW SPEEDS. PARKING, REVERSING AND TURNING ETC. ONCE YOU ARE GOING ABOVE 10 MPH OR SO IT SEEMS TO BE OKAY.. BUT I AM AFRAID THIS IS GOING TO HAPPEN WHEN DRIVING FASTER AND SOMETHING HORRIBLE HAPPEN. WHEN I AM TRYING TO TURN OR PARK OR GET OUT OF A PARKING LOT... IT IS NEARLY IMPOSSIBLE AND SCARY THAT I AM GOING TO HIT SOMETHING OR SOMEONE BECAUSE I CAN'T TURN MY CAR.
Incident date: Mar 8, 2016
I HAD A VERY SCARY EXPERIENCE THAT MADE ME FEEL LIKE THE CAR WAS IN CONTROL OF ME. WHILE ACCELERATING ONTO THE HIGHWAY, I USED THE PADDLE SHIFTERS TO UPSHIFT WHILE I DEPRESSED THE ACCELERATOR. THE ENGINE BEGAN TO REV HIGH AND ACCELERATE EVEN WITH MY FOOT OFF OF THE PEDAL. THE DISPLAY SHOWING WHICH GEAR IT WAS IN APPEARED TO MOVE UP AND DOWN AS THE CAR JERKED AND LUNGED. THE CAR WOULD NOT SLOW DOW... Read more
Incident date: Mar 4, 2016
TRANSMISSION STARTED ACTING UP WHILE DRIVING. THE TRANSMISSION FLUID COOLER CONNECTION TO RADIATOR FAILED DUE TO CORROSION AND GALVANIC ACTION. LOST ALL TRANSMISSION FLUID, COOLANT AND TRANSMISSION FLUID GOT MIXED IN RADIATOR. THIS IS A KNOWN ISSUE IN ACURA / HONDA VEHICLE BUT MANUFACTURER IS NOT TAKING ANY ACTION.
Incident date: Mar 7, 2016
I JUST TURNED ON TO THE HIGHWAY, AND THERE WAS NOT A CAR AROUND ME. I STARTED TO ACCELERATE AND THEN THERE WAS A HUGE SOUND, ALMOST LIKE A GUN SHOT. I IMMEDIATELY PULLED OVER AND NOTICED THAT MY SUNROOF WAS COMPLETE SHATTERED WITH A GAPING HOLE IN THE MIDDLE OF IT. I WAS COMPLETELY DUMBFOUNDED BECAUSE I WASN'T UNDERNEATH A BRIDGE OR ANYTHING OTHER THAN THE CLEAR BLUE SKY. THERE WERE NO CARS AROUND... Read more
Incident date: Mar 7, 2016
I JUST TURNED ON TO THE HIGHWAY, AND THERE WAS NOT A CAR AROUND ME. I STARTED TO ACCELERATE AND THEN THERE WAS A HUGE SOUND, ALMOST LIKE A GUN SHOT. I IMMEDIATELY PULLED OVER AND NOTICED THAT MY SUNROOF WAS COMPLETE SHATTERED WITH A GAPING HOLE IN THE MIDDLE OF IT. I WAS COMPLETELY DUMBFOUNDED BECAUSE I WASN'T UNDERNEATH A BRIDGE OR ANYTHING OTHER THAN THE CLEAR BLUE SKY. THERE WERE NO CARS AROUND... Read more
Incident date: Mar 6, 2016
WHILE DRIVING ~40 MPH ON AN EXPRESSWAY THE CAR STARTED FLASHING ALL THESE WARNINGS ON THE DASHBOARD INCLUDING PULL OVER AND CHECK TRANSMISSION. LOOKING DOWN I SAW THAT THE CAR WAS AUTOMATICALLY PUT IN NEUTRAL AND THE GAS PEDAL WASN'T WORKING. I MANEUVERED THE CAR TO THE SHOULDER AND SINCE IT WOULDN'T SHIFT INTO PARK I PRESSED THE PARKING BRAKE. IF THE ROAD WAS ANY MORE CROWDED WE COULD HAVE BEEN K... Read more
Incident date: Feb 1, 2016
CAR SHIFTS ROUGHLY WHEN ACCELERATING, JUST ONE OF THE LOWER GEARS, AT AROUND 10-15 MPH. JERKS NOTICEABLY ALL THE TIME, WHETHER CAR IS WARM OR COLD. I DID NOT SAY ANYTHING TO SEE IF IT WAS AS BAD AS I THOUGHT, AND A FREQUENT PASSENGER FINALLY NOTICED AND ASKED ME ABOUT IT. CAR DOES NOT TAKE OFF QUICKLY LIKE I AM USED TO. FEELS VERY SLOW AND HEAVY. NOT SURE IF THIS PROBLEM WILL GET WORSE WITH A... Read more
Incident date: Feb 7, 2016
TRANSMISSION. RECALL. TRANSMISSION DIED WHILE DRIVING AT HIGH SPEED ON INTERSTATE 76 WEST. ACURA SHOULD REPLACE UNDER RECALL.
Incident date: Jan 1, 2016
BRAKES ARE TOO SOFT. MAIN BRAKE PUMP HAS BEEN CHANGED IN FEW DAYS AFTER DELIVERY. STILL BRAKES ARE SOFT AND HAVE LONG RANGE FOR PEDAL TO GO DOWN. KIND OF DO NOT FEEL THE RESISTANCE. VERY UNCOMFORTABLE AND DO NOT FEEL SAFE.
Incident date: Mar 4, 2016
POWER STEERING PRESSURE HOSE LEAKING AND POWER STEERING PUMP LEAK. YEARS 2004-27 HAVE BEEN RECALLED FOR THIS; 2003SHOULD BE, AS WELL. RIGHT ENGINE MOUNT AND REAR ENGINE MOUNTS CRACKED OR BROKEN.
Incident date: Mar 4, 2016
POWER STEERING PRESSURE HOSE LEAKING AND POWER STEERING PUMP LEAK. YEARS 2004-27 HAVE BEEN RECALLED FOR THIS; 2003SHOULD BE, AS WELL. RIGHT ENGINE MOUNT AND REAR ENGINE MOUNTS CRACKED OR BROKEN.
Incident date: Feb 4, 2016
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VTM WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED WHEN SHIFTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 249,000.