Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Mar 25, 2016
BRAND NEW ACURA MDX 2016 WAS PURCHASED FROM WEIR CANYON ACURA HONDA IN ANAHEIM, CALIFORNIA ON MARCH 18TH 3/18/2016. IT HAS 40K BUMPER TO BUMPER WARRANTY PER PAPERWORK AND DEALER PLUS PURCHASED EXTENDED 100,000 8-YEAR WARRANTY FOR ANY DEFECTS, ETC. AGAIN BUMPER TO BUMPER. WITHIN ONE WEEK ON 3/25/2016 WITHIN ONLY 190 MILES ON THE ODOMETER ON THIS BRAND NEW $60K VEHICLE GLASS WINDSHIELD DEFECT WAS ... Read more
Incident date: Mar 25, 2016
BRAND NEW ACURA MDX 2016 WAS PURCHASED FROM WEIR CANYON ACURA HONDA IN ANAHEIM, CALIFORNIA ON MARCH 18TH 3/18/2016. IT HAS 40K BUMPER TO BUMPER WARRANTY PER PAPERWORK AND DEALER PLUS PURCHASED EXTENDED 100,000 8-YEAR WARRANTY FOR ANY DEFECTS, ETC. AGAIN BUMPER TO BUMPER. WITHIN ONE WEEK ON 3/25/2016 WITHIN ONLY 190 MILES ON THE ODOMETER ON THIS BRAND NEW $60K VEHICLE GLASS WINDSHIELD DEFECT WAS ... Read more
Incident date: Mar 15, 2016
I HAVE RECEIVED A RECALL NOTICE IN MARCH 2016, THE DEALER INFORMED ME THE PART WILL NOT BE AVAILABLE UNTIL THE END OF THE SUMMER 2016.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT ... Read more
Incident date: Mar 26, 2016
TAKATA RECALL I SPOKE TO THE DEALERSHIP WHO RECOMMENDED THAT I STAY IN THE VEHICLE AS THERE IS REALLY NOTHING TO WORRY ABOUT. THAT THEY ARE JUST BEING CAREFUL HOWEVER THERE IS NO REAL NEED TO STOP DRIVING MY VEHICLE. THEY STATED IF I STILL FEEL UNCOMFORTABLE, THEY WILL ONLY OFFER ALTERNATE TRANSPORTATION BUT NOTHING CLOSE TO THE LEVEL OF AN ACURA. IF I WANT A LUXURY CAR THAT IS COMPARABLE I WIL... Read more
Incident date: Mar 25, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/10/16*LJ
Incident date: Feb 3, 2016
THERE EIS A CLUNKING NOISE COMING FROM UNDER THE HOOD. THERE IS A METAL TO METAL CLUNKING WHEREVER THERE IS SHIFT IN DRIVE TRAIN TORQUE. TECHNICIAN SUSPECTED BAD ENGINE/TRANSMISSION MOUNT CLUNKING AGAINST THE SUBFRAME OR BODY. I'VE BROUGHT IT TO SERVICE OVER 4 TIMES AND BEEN WITHOUT MY CAR FOR OVER A MONTH AND THEY'RE SAYING IT'S AS DESIGNED.
Incident date: Mar 1, 2016
TAKATA RECALL: HELP! I'VE CALLED ACURA AND THEN HONDA 9 TIMES IN THE PAST 45 DAYS. EACH TIME, THEY PROMISE SOMEONE WILL CALL ME BACK AND SO FAR NOTHING, AFTER SENDING ME POSTCARDS THAT MY RECALL NOTICE IS URGENT AND LIFE THREATENING. THIS CAR IS NOW BEING DRIVEN BY MY DAUGHTER AND I WANT IT FIXED! YET I CAN'T GET THEM TO RESPOND. VERY FRUSTRATING WHAT CAN I DO?
Incident date: Feb 20, 2016
I WOULD LIKE TO KNOW ABOUT COMPENSATION FOR HAVING MY VEHICLE SIT IN MY PARKING LOT FOR 2 TO 6 MONTHS AND I'M PAYING MY CAR PAYMENT AND I'M NOT DRIVING MY CAR, IF I WANT TO DRIVE ANOTHER CAR OTHER THAN MY ACURA I WOULD PURCHASE THAT, NOW I'M DRIVING A RENTAL THEY TURNED OFF ALL THE FEATURES, NO EXPLANATION. I THINK I SHOULD AT LEAST GET REIMBURSE FOR MY CAR NOTE ATE LEAST HALF. I DON'T THINK IT IS... Read more
Incident date: Apr 4, 2016
TAKATA RECALL: I POSTED ON 3-23-16 ABOUT THE RECALL LETTER I RECEIVED AND SAID I WOULD GET BACK ON HERE AFTER I SPEAK WITH MY ACURA DEALER IN MEMPHIS. I HAVE CONTACTED THEM TWICE. BOTH TIMES I WAS TOLD SOMEONE WOULD CALL ME BACK. I HAVEN'T RECEIVED A CALL. I WILL CALL THE ACURA COMPANY NOW AND SEE WHAT HAPPENS.
Incident date: Nov 2, 2015
THE RED PAINT IS FADING IN PATCHES ON THE TOP SURFACES-HOOD, ROOF, AND TRUNK. OTHER BOARDS REPORT SAME PROBLEM WITH HONDA/ACURA RED CARS. CAR HAS ONLY 40,000 MILES, GARAGE KEPT. DEALER ACKNOWLEDGED ISSUE. OFFERED TO REPAINT HOOD ONLY BUT COULD NOT GURANTEE MATCH. ACURA/HONDA HAS DEFECT IN RED PAINT THEY WILL NOT BACK
Incident date: Nov 2, 2015
THE RED PAINT IS FADING IN PATCHES ON THE TOP SURFACES-HOOD, ROOF, AND TRUNK. OTHER BOARDS REPORT SAME PROBLEM WITH HONDA/ACURA RED CARS. CAR HAS ONLY 40,000 MILES, GARAGE KEPT. DEALER ACKNOWLEDGED ISSUE. OFFERED TO REPAINT HOOD ONLY BUT COULD NOT GURANTEE MATCH. ACURA/HONDA HAS DEFECT IN RED PAINT THEY WILL NOT BACK
Incident date: Nov 7, 2013
TOP OF MY DASH WHERE THE GLOVEBOX IS ALL CRACK WHERE THE THE TAKATA INFLATORS OUR
Incident date: Nov 7, 2013
TOP OF MY DASH WHERE THE GLOVEBOX IS ALL CRACK WHERE THE THE TAKATA INFLATORS OUR
Incident date: Nov 7, 2013
TOP OF MY DASH WHERE THE GLOVEBOX IS ALL CRACK WHERE THE THE TAKATA INFLATORS OUR
Incident date: Apr 1, 2016
DRIVE AXLE BROKE IN SIDE TORQUE CONVERTOR WHILE I WAS DRIVING 45 SPEED I HAD NO TRANS WHEN AXLE BROKE STEER CAR OVER TO SIDE OF ROAD SO ANOTHER VEHICLE DIDNOT HIT ME
Incident date: Mar 25, 2016
"TAKATA RECALL" I RECEIVED A RECALL NOTICE FROM ACURA THAT MY 2009 TL WAS BEING RECALLED FOR THE AIRBAG INFLATOR. ON THE RECALL NOTICE IT STATES "THE DEFECT IN THESE VEHICLES COULD KILL OR INJURE YOU OR OTHER PEOPLE IN YOUR VEHICLE". IT ADVISES TO TAKE THE CAR TO THE DEALER TO HAVE A NEW AIRBAG ORDERED AND IF WANTED, RECEIVE ALTERNATE TRANSPORTATION. THE DEALER DID OFFER ALTERNATE TRANSPORTATIO... Read more
Incident date: Apr 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT WAS DISPLEASED WITH HOW ACURA WAS HANDLING THE TAKATA RECALL. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER. THE CONTACT INQUIRED ABOUT TRADING IN THE VEHICLE OR GETTING IT REPURCHASED, BUT SHE WAS NOT OFFERED A COMPARABLE PRICE OR COMPARABLE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS... Read more
Incident date: Mar 25, 2016
THIS CAR HAS ALWAYS HADD SCHEDULED MAINTENANCE AND RECALLS PERFORMED ASAP. TRANSMISSION WAS SHIFTING ERRATICALLY SO IT WAS TAKEN TO TRANSMISSION PLACE BEFORE DUE AND IT WAS FLUSHED AND INSPECTED. IT STILL SHIFTS INCORRECLY BUT INTERMITTENTLY. I DECIDED TO DO SOME RESEARCH AND FOUND NUMEROUS SAFETY ISSUES WITH THE TRANSMISSION. I BOUGHT THIS BECAUSE IT WAS RATED AS SUCH A SAFE CAR FOR MY TEENAGER. ... Read more
Incident date: Apr 1, 2016
WE HAVE BEEN TRYING TO GET ACURA TO ACT ON THIS AIRBAG RECALL, BUT WE HAVE BEEN WAITING SINCE THIS PAST SUMMER. WE ONCE LIVED A MERE 20 MINUTES FROM A DEALERSHIP, BUT NOW WE HAVE SINCE MOVED WHERE THERE IS NOT A DEALERSHIP WITHIN OUR STATE. IT WAS ARRANGED FOR A HONDA DEALERSHIP TO ASSIST US, BUT ACURA HAS BALKED ON ASSISTING US WITH OUR 2.5 OF TRAVEL TIME TO THE HONDA DEALERSHIP DESPITE OFFERIN... Read more
Incident date: Mar 14, 2016
TAKATA RECALL: I FEEL THAT ACURA IS NOT SUFFICIENTLY REMEDYING THE PROBLEM. I HAVE CONTACTED MY ACURA CLIENT RELATIONS CASE MANAGER ON MULTIPLE OCCASIONS SINCE RECEIVING MY ORIGINAL NOTICE ON MARCH 14, AND HAVE NOT RECEIVED A CALL BACK. I COORDINATED WITH MY ACURA DEALER A LOANER CAR, BUT THEY PUT ME IN A NON-COMPARABLE ENTERPRISE RENTAL CAR. I WAS ALSO COERCED INTO AGREEING TO STORE THE RECAL... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PART... Read more
Incident date: Mar 25, 2016
2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLA... Read more
Incident date: Mar 25, 2016
2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLA... Read more
Incident date: Mar 25, 2016
2016 ACURA ILX 1. BREAKS SQUEAL WHEN COMING TO A STOP. DEALERSHIP STATED THEY REPLACED THE ROTORS WITH A MORE INDUSTRIAL ROTOR. ALTHOUGH THERE IS NO RECALL, THE DEALERSHIP STATED ITS BECOMING A COMMON COMPLAINT FOR THE ILX. SEEMED TO BE WELL FOR A WHILE BUT PROBLEM HAS RESURFACED. 2. BACK WINDOWS MISALIGNED. TOOK TO DEALERSHIP AND PARTS NEEDED TO BE ORDERED TO FIX THE ISSUE. 3. TAKATA INFLA... Read more
Incident date: Mar 28, 2016
MY WIFE, WHO HAD BEEN DRIVING, EXITED THE SUV TO GO SHOPPING, LEAVING ME ON THE PASSENGER SIDE. UNAWARE, SHE PRESSSED THE "LOCK" BUTTON ON THE KEY REMOTE AS SHE WALKED AWAY.. AFTER A MOMENT, I ATTEMPTED TO OPEN MY CAR DOOR, WHICH TRIGGERED THE PANIC ALARM. THE ISSUE WAS THAT IT WAS IMPOSSIBLE TO EXIT THE VEHICLE WHICH COUYLD HAVE RESULTED IN A DANGEROUS EVENT HAD THE CAR BEEN ON FIRE. IT WAS L... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR ... Read more
Incident date: Feb 10, 2016
CRACKS JUST STARTED TO APPEAR IN DASH OVER PASSENGER SIDE AIRBAG. THE DASHBOARD IS SPLIT FROM GLOVE BOX TO WINDSHIELD.
Incident date: Mar 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS NOT PLEASED ABOUT THE LOANER VEHICLE OPTIONS. THE LOANER WAS NOT COMPARABLE AND HAD TO BE BROUGHT IN EVERY WEEK FOR INSPECTION. THE CONTACT USED HER OWN INSURANCE TO COVER THE VEHICLE. THE MANU... Read more
Incident date: Dec 14, 2015
TL* THE CONTACT OWNED A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BECAME DIFFICULT TO STOP. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE, FLIPPED OVER, AND ROLLED UNTIL IT STOPPED. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES AND WAS TRANSPORTED TO THE EMERGENCY ROOM. THE CONTACT SUSTAINED INJURIES TO TH... Read more
Crash
2 injured
Incident date: Mar 7, 2016
FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING... Read more
Incident date: Mar 7, 2016
FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING... Read more
Incident date: Mar 7, 2016
FORWARD COLLISION WARNING (FCW) SYSTEM: SOMETIMES GOING ON A SMOOTH ROAD FCW ACTIVATES ALL OF A SUDDEN AND FLASHED IN THE DASHBOARD WITH AN ALARM. YOU HAVE TO PRESS BRAKES IN ORDER TO ENSURE THAT YOU ARE GETTING INTO AN ACCIDENT. ACURA NEED TO FIX THIS WARNING SYSTEM AND ENSURE ITS MORE RELIABLE. BRAKES AND ROTORS ARE WARPED AT 13000 MILES. WENT TO DEALER AND THEY TOLD THAT IT NEEDS RESURFACING... Read more
Incident date: Mar 28, 2016
TAKATA RECALL - I AM APPALLED THAT I JUST RECEIVED A NOTICE FROM ACURA ON MARCH 28, 2016 REGARDING A PROBLEM THAT SEEMS TO HAVE BEEN ANNOUNCED IN 2014. I HAVE LEFT MESSAGES AT MY DEALERSHIP IN BOSTON, BERNARDI ACURA AND I AM WAITING TO HEAR BACK FROM THEM, HOWEVER I AM NOT HAPPY WITH THE LEVEL OF ATTENTION TO THIS. WHY HASN'T MY DEALERSHIP CONTACTED ME BEFORE THIS? ALSO, ACURA MENTIONS THAT THE... Read more
Incident date: Sep 12, 2012
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. WHILE DRIVING APPROXIMATELY 27 MPH, ANOTHER VEHICLE RAN A STOP SIGN AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE FRONT AIR BAGS DEPLOYED. THE INFLATOR RUPTURED. THE CONTACT SUSTAINED INJURIES TO THE FACE, NECK, NOSE, CHEST, HANDS, AND SPINE. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE... Read more
Crash
1 injured
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE'S AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABL... Read more
Incident date: Mar 24, 2016
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING AT 40 MPH, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND PCM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE THE ACCELERATOR PEDAL WAS GRADUALLY DEPRESSED, THE VEHICLE HESITATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,700.
Incident date: Oct 15, 2014
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE THE ACCELERATOR PEDAL WAS GRADUALLY DEPRESSED, THE VEHICLE HESITATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,700.
Incident date: Mar 23, 2016
TAKATA RECALL I RECEIVED A LETTER DATED MARCH 2016 NOTIFYING ME OF THE RECALL, AND WHEN I CONTACTED MY DEALER, THIS WAS HIS RESPONSE: KRISTEN, I UNDERSTAND YOUR SITUATION. MANY PEOPLE ARE GOING THROUGH THE SAME SITUATION. UNFORTUNATELY THERE IS NOT A REMEDY. YOU HAVE OPTIONS. ACURA IS ALLOWING US TO TAKE THESE CARS IN ON TRADE IN FOR ANOTHER VEHICLE IF YOU DON'T FEEL SAFE. WOULD BE HAPPY TO H... Read more
Incident date: Mar 28, 2016
DEALER UNABLE TO REPAIR WITHIN 60 DAYS. MAY TAKE UP TO 5 MONTHS TO REPAIR.
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED AN INTERIM NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER ONLY INDICATED THAT THE PARTS MAY BECOME AVAILABLE BY MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS AND THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REPAIR TH... Read more
Incident date: Mar 25, 2016
TAKATA RECALL- PURCHASED A 2015 RDX IN OCTOBER. I ASKED IF THE AIRBAG WAS A TAKATA AND WAS TOLD THAT IT WAS NOT. TODAY, I GOT A SAFETY RECALL TELLING ME THAT I CANNOT DRIVE THE CAR, IT COULD KILL ME. I HAVE ALSO BEEN TOLD THAT THE CAR WILL HAVE TO SIT FOR AT LEAST 4 MONTHS UNTIL THEY CAN GET THE PART TO REPLACE IT, HOWEVER I WILL STILL HAVE TO PAY MY ALMOST 600.00 CAR PAYMENT.
Incident date: Feb 11, 2016
1. WHEN ACCELERATING FROM A STOP, THE TRANSMISSION OCCASIONALLY FEELS LIKE IT SLIPS INTO NEUTRAL. THE ENGINE RES BUT DOES NOT MOVE FORWARD FOR 1-2 SECONDS. 2. CAR DOWNSHIFTS INTO 1ST GEAR AND LURCHES FORWARD AFTER COMING TO A STOP. 3. TRANSMISSION SHIFTS VERY ABRUPTLY AND ROUGH DURING ALMOST ALL ACCELERATIONS.
Incident date: May 9, 2014
MY BROTHER WAS DRIVING MY CAR ONE THEN IT ALL THE SUDDEN CAR JUST STOPPED WHEN WAS GOING AND BAD PART WAS IT STOPPED IN TRAFFIC HE ALMOST GOT HIT IT WAS SCARY. I GOT LOTS OF PROBLEMS WITH THIS CAR PLEASE HELP!
Incident date: May 9, 2014
MY BROTHER WAS DRIVING MY CAR ONE THEN IT ALL THE SUDDEN CAR JUST STOPPED WHEN WAS GOING AND BAD PART WAS IT STOPPED IN TRAFFIC HE ALMOST GOT HIT IT WAS SCARY. I GOT LOTS OF PROBLEMS WITH THIS CAR PLEASE HELP!
Incident date: May 9, 2014
MY BROTHER WAS DRIVING MY CAR ONE THEN IT ALL THE SUDDEN CAR JUST STOPPED WHEN WAS GOING AND BAD PART WAS IT STOPPED IN TRAFFIC HE ALMOST GOT HIT IT WAS SCARY. I GOT LOTS OF PROBLEMS WITH THIS CAR PLEASE HELP!
Incident date: Mar 25, 2016
THIS IS THE VEHICLE AIR BAG THAT COULD RUPTURE WITH POTENTIAL LIFE THREATENING INJURY TO ME OR MY PASSENGER. THIS IS A LEASED VEHICLE OWNED BY ACURA NOT ME AND NO PARTS WILL BE AVAILABLE UNTIL END OF SUMMER. YOU CAN HAVE THIS CAR BACK AND PUT ME IN A NEW LEASE NEVER MIND GIVING ME A RENTAL CAR TO DRIVE AROUND IN AND CONTINUE TO MAKE MY LEASE PAYMENTS ON A VEHICLE I AM NOT EVEN DRIVING IN SERIOUS... Read more
Incident date: Mar 22, 2016
IT TOOK TAKATA SEVERAL MONTHS BEFORE THEY CONTACTED ACURA ABOUT THE DEFECT. ALL THE OTHER CAR MANUFACTURERS WERE COBTACTED MONTHS AND MONTHS AGO - WE JUST GOT NOTIFIED 2 DAYS AGO. THIS IS WRONG - WE SHOULD HAVE BEEN TOLD MONTHS GO.