Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOUL... Read more
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILUR... Read more
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILUR... Read more
Incident date: Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Jan 6, 2016
TAKATA RECALL ...I HAVE NOT RECEIVED INFORMATION ABOUT ACURA REPLACING THE AIR BAGS.
Incident date: Jul 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE TOWING FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAI... Read more
Crash
1 injured
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALER PLACED HIM ON A WAITING LIST SEVERAL M... Read more
Incident date: May 30, 2016
TAKATA INFLATORS? I HAVE BEEN WAITING VERY PATIENTLY ON A WAITING LIST TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. NO SUCH LUCK! I KEEP CALLING TO MAKE SURE I AM ON THE LIST AT ESSERMAN ACURA IN DORAL, AND THEY CONFIRM I AM, BUT THEY ARE UNABLE TO GIVE ME AN ESTIMATE OF WHEN I WILL HAVE THE INFLATOR REPLACED! WE ARE A FAMILY OF 5 AND ACURA SUGGESTS THAT WE "AVOID HAVING A PASSENGER... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 1, 2012
MY CAR'S TRANSMISSION SYSTEM WAS DAMAGED. SEEMS LIKE IT IS A COMMON PROBLEM WITH ACURA MDX. I WONDER WHY THERE IS NO RECALL. THE DEALER COVERED THE REMANUFACTURED PART BUT I STILL HAD TO PAY FOR LABOR THAT RAN TO ~$3000.
Incident date: Jun 26, 2016
3 SIDEWALL SEPARATIONS ON 3 DIFFERENT WHEEL LOCATIONS IN NORMAL DRIVING AFTER HITTING MODERATE POTHOLES AT BETWEEN 30-40 MPH. THE MID PROFILE MICHELIN PRIMACY OEM TIRES, 19 INCH WHEELS, AND SUSPENSION DO NOT FUNCTION SAFELY ON THIS HEAVY SEDAN. THE RISK OF EVEN A SMALL POTHOLE, EXPANSION JOINT, OR MANHOLE IS A DANGER SINCE THE SIDEWALLS GET CUT WITHOUT ACTUALLY BLOWING OUT, SO A BLOWOUT COULD HA... Read more
Incident date: Jun 26, 2016
3 SIDEWALL SEPARATIONS ON 3 DIFFERENT WHEEL LOCATIONS IN NORMAL DRIVING AFTER HITTING MODERATE POTHOLES AT BETWEEN 30-40 MPH. THE MID PROFILE MICHELIN PRIMACY OEM TIRES, 19 INCH WHEELS, AND SUSPENSION DO NOT FUNCTION SAFELY ON THIS HEAVY SEDAN. THE RISK OF EVEN A SMALL POTHOLE, EXPANSION JOINT, OR MANHOLE IS A DANGER SINCE THE SIDEWALLS GET CUT WITHOUT ACTUALLY BLOWING OUT, SO A BLOWOUT COULD HA... Read more
Incident date: Jun 26, 2016
3 SIDEWALL SEPARATIONS ON 3 DIFFERENT WHEEL LOCATIONS IN NORMAL DRIVING AFTER HITTING MODERATE POTHOLES AT BETWEEN 30-40 MPH. THE MID PROFILE MICHELIN PRIMACY OEM TIRES, 19 INCH WHEELS, AND SUSPENSION DO NOT FUNCTION SAFELY ON THIS HEAVY SEDAN. THE RISK OF EVEN A SMALL POTHOLE, EXPANSION JOINT, OR MANHOLE IS A DANGER SINCE THE SIDEWALLS GET CUT WITHOUT ACTUALLY BLOWING OUT, SO A BLOWOUT COULD HA... Read more
Incident date: Aug 7, 2016
AS I DRIVE MY CAR I EXPERIENCE VERY STRANGE BEHAVIOR FROM MY 9 SPEED TRANSMISSION. IT OCCURS BOTH WHILE ACCELERATING AND DECELERATING. DURING DECELERATION: (1) BY ONLY TAKING YOUR FOOT OFF THE GAS TO DECELERATE CREATES TRANSMISSION CONFUSION (THE CAR DOESN'T KNOW WHICH GEAR TO BE IN), WHICH CAN CAUSE THE CAR TO LUNG FORWARD OR JERK BACKWARD (2) THIS ALSO MAKES IT HARD TO STOP, REQUIRING LOTS OF EX... Read more
Incident date: Jul 1, 2016
TAKATA RECALL: I WAS JUST NOTIFIED ON WEDNESDAY AUGUST 3, 2016 BY TELEPHONE BY ACURA EXECUTIVE CUSTOMER RELATIONS THAT MY PASSENGER AIRBAG REPLACEMENT HAS BEEN ORDERED. THIS WOMAN NOTIFIED ME ADDITIONALLY THAT I SHOULD NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT. I PURCHASED THIS CAR AS A FAMILY CAR, A FAMILY SEDAN. I MUST HAVE AVAILABILITY OF MY FRONT PASSENGER SEAT; IT CANNOT GO EMPTY. ... Read more
Incident date: Mar 8, 2016
I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AROUND THE AIR-BAG HOUSING AFTER RETURNING FROM WORK. DEALER STATED IT IS MERELY COSMETIC AND WOULD COST $1500 TO REPLACE. THE CRACK HAS CONTINUED TO RUN FURTHER ON BOTH SIDES OF AIR-BAG. ALSO, CAR HAS BEEN TOWED SEVERAL TIMES BECAUSE OF FAILURE TO START AFTER PARKED OVERNIGHT. HAD BATTERY REPLACED TWICE. FINALLY TOOK IT TO DEALERSHIP AND WAS... Read more
Incident date: Mar 8, 2016
I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AROUND THE AIR-BAG HOUSING AFTER RETURNING FROM WORK. DEALER STATED IT IS MERELY COSMETIC AND WOULD COST $1500 TO REPLACE. THE CRACK HAS CONTINUED TO RUN FURTHER ON BOTH SIDES OF AIR-BAG. ALSO, CAR HAS BEEN TOWED SEVERAL TIMES BECAUSE OF FAILURE TO START AFTER PARKED OVERNIGHT. HAD BATTERY REPLACED TWICE. FINALLY TOOK IT TO DEALERSHIP AND WAS... Read more
Incident date: Feb 25, 2016
STRONG REFLECTION OF DASHBOARD PARTS ON FRONT WINDSHIELD AND IN LEFT AND RIGHT BACK TRAFFIC VIEW MIRRORS.
Incident date: Feb 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Mar 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Jan 1, 2016
I HAVE RECEIVED TWO RECALL NOTICES CONCERNED WITH AIR BAG INFLATORS. I CONTACTD A DEALER APPROX. 3 MONTHS AGO AND HAVE BEEN BACK TO THEM 3TIMES STILL NO ACTION. I AM WORRIED WHAT SHOULD I DO???
Incident date: Feb 12, 2016
TAKATA RECALL WHEN WILL MY REMEDY BE READY??
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2010 ACURA TSX. WHILE MAKING A TURN AT 30 MPH IN INCLEMENT WEATHER, THE VEHICLE HYDROPLANED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CHEST INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF ... Read more
Crash
1 injured
Incident date: Aug 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 1, 2016
2007 ACURA RDX. CONSUMER HAS CONCERNS WITH DRIVER FRONT AIRBAG INFLATOR WHICH COULD PRODUCE EXCESSIVE INTERNAL PRESSURE UPON DEPLOYMENT. *SMD
Incident date: Feb 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: May 1, 2015
MY 2005 ACURA TL DASHBOARD CRACKS SO MANY PLACES.. ESPECIALLY PASSENGER SIDE OF DASHBOARD. THIS IS VERY DANGEROUS IF THE AIRBAG POP OUT WHILE YOU'RE DRIVING THE ROAD. I PURCHASED THIS CAR BRAND NEW AT PARAGON ACURA , WOODSIDE,N.Y I HOPE THIS IS RECALL. PLEASE SEE ATTACHED PHOTO. MY NAME: [XXX] PHONE: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Incident date: May 1, 2015
MY 2005 ACURA TL DASHBOARD CRACKS SO MANY PLACES.. ESPECIALLY PASSENGER SIDE OF DASHBOARD. THIS IS VERY DANGEROUS IF THE AIRBAG POP OUT WHILE YOU'RE DRIVING THE ROAD. I PURCHASED THIS CAR BRAND NEW AT PARAGON ACURA , WOODSIDE,N.Y I HOPE THIS IS RECALL. PLEASE SEE ATTACHED PHOTO. MY NAME: [XXX] PHONE: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 1, 2016
TAKATA RECALL - 2010 ACURA TL, CAR IS BEING DRIVEN 3 HOURS DAILY ON VERY BUSY ROADS AND INTERSTATE 75 TO AND FROM WORK. I AM VERY CONCERNED SEEING ACCIDENTS DAILY AND AM CONCERNED FOR MY SAFETY AND DON'T WANT THIS TO BECOME A LAWSUIT.
Incident date: Jul 18, 2016
TAKATA RECALL - I RECIEVED NOTIFICATION ON JULY 17TH, 2016 ABOUT A RECALL FOR MY 2010 ACURA TSX. I IMMEDIATELY CALLED THE DEALER FOR AN APPOINTMENT, I WAS PUT ON A WAITING LIST FOR PARTS AND WAS TOLD IT WOULD TAKE 90-120 DAYS FOR PARTS. I THEN REQUESTED A DIFFERENT VEHICLE TO DRIVE WHICH WAS DENIED. I CARPOOL IN MY CAR EVERY DAY, YET THE ACURA RECALL NOTICE INSTRUCTS ME NOT TO USE THE PASSENGER SE... Read more
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DIST... Read more
Incident date: Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS HAD BEEN ORDERED FROM THE MANUFACTURER IN MID MARCH OF 2016 AND HAD NOT BEEN SUPPLIED TO THE DEALER FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE... Read more
Incident date: Jul 12, 2016
WE PURCHASED A 2016 ACURA MDX WITH SH-AWD. WITHIN THE FIRST FEW WEEKS WE NOTICED THE TRANSMISSION SHIFTS WERE JERKY AND ERRATIC. MOST OF THE PROBLEMS OCCURRED WHEN DRIVING BLOW 40 MPH. THE VEHICLE ALSO LUNGES FORWARD UNEXPECTEDLY WHEN DECELERATING WHILE YOUR FOOT IS OFF THE GAS PEDAL. IT FEELS AS IF THE CAR DOWNSHIFTS AND YOU GET SOME UNEXPECTED ACCELERATING. WE HAD ISSUES WITH THE TRANSMISS... Read more
Incident date: Aug 14, 2015
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECCURED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. ... Read more
Incident date: Feb 12, 2016
TAKATA RECALL - I HAVE BEEN WAITING ON ACURA TO PROVIDE REPLACEMENT PART SINCE FEBRUARY 12, 2016. WHEN I CHECK ONLINE OR CALL ACURA ALL I GET IS THE PART IS NOT AVAILABLE. I LIVE IN FLORIDA WITH THE HIGH TEMP AND HUMIDITY. I DON'T UNDERSTAND HOW A PART CANNOT BE MADE AVAILABLE FOR 6 MONTHS.
Incident date: Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
Incident date: Mar 10, 2014
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V080000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 14, 2016
TAKATA RECALL. ACURA CALLED ME MID APRIL STATING THAT PARTS HAD BEEN ORDERED TO FIX THE RECALLED AIRBAGS OF MY CAR. I CALLED IN JULY TO DETERMINE WHEN THE PARTS WOULD BE IN AND THEY SAID THEY DIDN'T KNOW. THAT WAS OVER 90 DAYS AGO. I'M STARTING TO WONDER IF ACURA REALLY HAS THE PARTS AVAILABLE.
Incident date: Mar 25, 2016
MY CHECK ENGINE LIGHT CAME ON. I TOOK 2003 ACURA TL TO (2) LOCAL AUTO PARTS STORE (ADVANCE AUTO PARTS AND AUTOZONE) TO HAVE IT SCANNED USING THE DIAGNOSTIC TOOLS PROVIDED BY TECHNICIANS ON SITE. WAS GIVEN AN EXACT RECALL DIAGNOSTIC ERROR CODE (A/T. WHEN I CALL THE RECALL CENTER THEY SAID THAT THIS REPAIR HAD ALREADY BEEN DONE IN 2005. THIS OBVIOUSLY COULD NOT HAVE BEEN DONE PROPERLY. I CALLED AG... Read more
Incident date: Mar 25, 2016
MY CHECK ENGINE LIGHT CAME ON. I TOOK 2003 ACURA TL TO (2) LOCAL AUTO PARTS STORE (ADVANCE AUTO PARTS AND AUTOZONE) TO HAVE IT SCANNED USING THE DIAGNOSTIC TOOLS PROVIDED BY TECHNICIANS ON SITE. WAS GIVEN AN EXACT RECALL DIAGNOSTIC ERROR CODE (A/T. WHEN I CALL THE RECALL CENTER THEY SAID THAT THIS REPAIR HAD ALREADY BEEN DONE IN 2005. THIS OBVIOUSLY COULD NOT HAVE BEEN DONE PROPERLY. I CALLED AG... Read more
Incident date: Jul 26, 2016
WITH ONLY 12000 MILES AND LESS THAN A YEAR OF HAVING THE BRAND NEW VEHICLE, THE TRANSMISSION WENT OUT COMPLETELY AND LEFT ME STRANDED. IT WAS ACTING A BIT FUNNY THAT MORNING DRIVING, WHEN I WENT TO START IT AGAIN, ALL WARNINGS WENT OFF AND I WAS UNABLE TO PUT THE CAR IN GEAR.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V0610000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT... Read more
Incident date: Mar 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REP... Read more