Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Feb 12, 2016
TAKATA RECALL. TAKING A LONG TIME FOR RESOLUTION.
Incident date: Aug 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: May 17, 2016
2013 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *SMD
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Jul 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Jul 10, 2016
TAKATA RECALL. VEHICLE STALLS WHILE DRIVING TRANSMISSION WILL NOT ALLOW IT TO MOVE.
Incident date: Aug 16, 2016
DASHBOARD CRACKED AROUND FRONT PASSENGER AIRBAG FOR NO REASON WHEN I WAS IN PARKING LOT, THIS IS A SAFETY ISSUE WHEN I HAVE MY KIDS WITH ME IN THE CAR, THE AIRBAG MIGHT NOT WORK PROPERLY BECAUSE DASHBOARD NOT PROTECTING IT ACCORDINGLY, MY CAR IS ALWAYS IN THE GARAGE AND VERY WELL TAKING CAR OF, THIS IS A LUXURY CAR AND EXPENSIVE, ACURA SHOULD BE 100% RESPONSIBLE IN REPLACING DASHBOARD TO AVOID POS... Read more
Incident date: Aug 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ UPDATED ... Read more
Incident date: May 20, 2016
TAKATA RECALL. I REPORTED NOTIFICATION OF THE RECALL TO MY DEALER, OPEN ROAD ACURA, EAST BRUNSWICK, IN MARCH 2016. PART WASN'T ORDERED UNTIL MAY 20, 2016. I CALL THE DEALER EVERY 2-3 WEEKS, AND HAVE BEEN TOLD THE AIRBAGS HAVE NOT BEEN RECEIVED YET, 90 DAYS LATER. PLEASE NOTE THAT I HAVE MOVED SINCE RECEIVING THE RECALL NOTICE FROM 17 MILLBURN CT, OLD BRIDGE, 08857 TO 14 SAHALEE DR., MONROE, 08831... Read more
Incident date: Feb 12, 2016
I AM CONCERNED WHEN THIS WILL BE REPLACED.
Incident date: Jun 14, 2016
TAKATA RECALL IN JUNE 2016 I RECEIVED A RECALL NOTICE FROM ACURA REGARDING THE ABOVE VEHICLE. EACH MONTH I HAVE CALLED ABOUT THE AIR BAG RECALL AND I HAVE BEEN INFORMED THAT THE RECALL REPLACEMENT PARTS ARE NOT AVAILABLE. WHY ARE THEY DRAGGING THEIR FEET ON A POTENTIAL DEADLY AND LIBELOUS DEFECT?
Incident date: Mar 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Jul 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Aug 12, 2016
WINDSHIELD SIDE TRIM ASSEMBLY PART NUMBER ACURA PART NO.: 73162-TL2-305ZA BECOME LOOSE. IT CAN CAUSE SERIOUS ACCIDENT AND/OR INJURIES TO OTHER MOTORIST OR PEDESTRIAN ON THE STREET. IT BECOME LOOSE WITH NO REASON. LOOK THOSE WEBSITE: HTTP://ACURAZINE.COM/FORUMS/SECOND-GENERATION-TSX-DISCUSSION-2009-143/LOOSE-TRIM-EXTERIOR-DRIVER-SIDE-PILLAR-862825/ HTTP://WWW.ACURAPROBLEMS.COM/TSBS/TS... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V61000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 6, 2016
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT STATED THAT THE CHECK AIR BAG SYSTEM WARMING LIGHT ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT ... Read more
Incident date: Mar 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Mar 28, 2016
WHEN WILL THE AIR BACK RECALL BE REPLACED. I HAVE BEEN DRIVING THE DEFECTED CAR FOR A WHILE SINCE I GOT THE NOTICE THROUGH THE MAIL. CAN YOU ENFORCE THE LAW BY PUTTING A LOT OF PRESSURE ON THE COMPANY. OUR LIFE IS ON THE LINE WHEN WE DRIVE THE CAR.BELOW IS THE FIRST RECALL LETTER DATE.
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jul 1, 2016
THE SRS (AIR BAG) MAY FAIL TO DEPLOY IN AN ACCIDENT IF THE DRIVER'S SEAT BELT IS UNBUCKLED AT ANY POINT DURING THE DRIVE, EVEN IF IT IS SUBSEQUENTLY BUCKLED PRIOR TO AND DURING THE ACCIDENT. WITH THE ENGINE RUNNING, IF I UNBUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT DOES NOT ILLUMINATE, HOWEVER, THE SRS (AIR BAG) WARNING LIGHT DOES ILLUMINATE. WHEN I START THE VEHICLE THE SRS AND SEAT BELT ... Read more
Incident date: Jul 1, 2016
THE SRS (AIR BAG) MAY FAIL TO DEPLOY IN AN ACCIDENT IF THE DRIVER'S SEAT BELT IS UNBUCKLED AT ANY POINT DURING THE DRIVE, EVEN IF IT IS SUBSEQUENTLY BUCKLED PRIOR TO AND DURING THE ACCIDENT. WITH THE ENGINE RUNNING, IF I UNBUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT DOES NOT ILLUMINATE, HOWEVER, THE SRS (AIR BAG) WARNING LIGHT DOES ILLUMINATE. WHEN I START THE VEHICLE THE SRS AND SEAT BELT ... Read more
Incident date: Mar 21, 2016
RECEIVED NOTICE OF RECALL MARCH 2016 AND HAVE TRIED TO MAKE APPOINTMENT WITH DEALER COURTESY ACURA LITTLETON, CO AND KEEP GETTING PUT OFF.
Incident date: Jul 27, 2016
TORQE CONVERTER GOING OUT SHATTERING NOISE THIRD GEAR 30 TO 40 MPH ABOUT 1500 RPMS THERE HAS BEEN OVER 100 COMPLAINTS ONLINE ABOUT THE SAME ISSUE
Incident date: Jul 27, 2016
TORQE CONVERTER GOING OUT SHATTERING NOISE THIRD GEAR 30 TO 40 MPH ABOUT 1500 RPMS THERE HAS BEEN OVER 100 COMPLAINTS ONLINE ABOUT THE SAME ISSUE
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 1994 ACURA LEGEND. AFTER TURNING OFF AND EXITING THE VEHICLE, A FIRE ORIGINATED ON THE BOTTOM PASSENGER SIDE OF THE FRONT PASSENGER SEAT NEAR THE ELECTRONIC SEAT CONTROL BUTTONS. THE VEHICLE WAS PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF A DEALER WOULD DIAGNOSE THE FAILURE. A POLICE REPORT WAS NOT FILED AND ... Read more
Fire
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 1994 ACURA LEGEND. AFTER TURNING OFF AND EXITING THE VEHICLE, A FIRE ORIGINATED ON THE BOTTOM PASSENGER SIDE OF THE FRONT PASSENGER SEAT NEAR THE ELECTRONIC SEAT CONTROL BUTTONS. THE VEHICLE WAS PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF A DEALER WOULD DIAGNOSE THE FAILURE. A POLICE REPORT WAS NOT FILED AND ... Read more
Fire
Incident date: Aug 15, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3)SINCE ... Read more
Incident date: Aug 14, 2016
EXTREMELY INCONSISTENT OPERATION OF 9 SPEED ZF TRANSMISION. HAVE TAKEN TO DEALER NUMEROUS TIMES WHERE THEY ADMITTED THE ROUGH SHIFT BUT SAID IT WAS PERFORMING PROPERLY. ISSUES WITH TRANSMISION ARE AS FOLLOWS. LAGS WHEN UP SHIFTING IN FIRST TWO GEARS BEFORE NECK SNAPPING UP SHIFT TO NEXT GEAR. IN MIDRANGE GEARS VIBRATATIN CAN BE FELT WHILE UP SHIFTING. TRANSMISSION IS SLOW IN DOWN SHIFTING, SOMETIM... Read more
Incident date: Aug 14, 2016
NHTSA RECALL 16V-061 HELLO,I AM CONCERNED WITH THE ABOVE MENTIONED RECALL.I WAS NOTIFIED IN MARCH OF 2016 ABOUT A RECALL THAT WOULD TAKE PLACE IN THE SUMMER OF 2016. TODAY IS AUGUST 14, 2016 AND I STILL HAVE NOT RECEIVED ANY DOCUMENTATION IN REGARDS TO THIS MATTER. ALMOST 6 MONTHS HAVE PASSED AND NO AVAILABLE PARTS FOR THIS ISSUE. I AM NOT SURE IF I SHOULD DRIVE THE VEHICLE DUE TO THE FACT THAT ... Read more
Incident date: Aug 11, 2016
TRANSMISSION OCCASIONALLY BUMPS WHEN BACKING, TURNING, AND CHANGING FROM ONE DIRECTION TO ANOTHER. THERE HAVE BEEN TIMES, AT DIFFERENT SPEEDS, WHEN THERE WOULD BE A SOUND AS IS THE VEHICLE IS CROSSING STOP BUMPS. THIS HAS HAPPENED ON SMOOTH ROADS WHILE ACCELERATING, MAINTAINING A SPEED, AND DECELERATING. THE TRANSMISSION STARED SLIPPING IN 5TH GEAR, AND IS NOW BEGINNING TO SLIP IN 4TH GEAR.
Incident date: Aug 13, 2016
THE "CHECK TPMS" WARNING LIGHT KEEPS ON COMING ON AND OFF IRREGULARLY, AND THE TPMS DISPLAYS VERY WRONG TIRE PRESSURE MEASUREMENT NUMBERS. I CHECKED THE TIRES MANUALLY, AND READ THEIR PRESSURE ALL AROUND 33 PSI WHILE THE TPMS DISPLAYED THE RIGHT FRONT TIRE PRESSURE AS 58 PSI.
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING 55 MPH, THE ODOMETER GAUGES FAILED. WITHIN A FIVE MILE DRIVE, THE ODOMETER READING JUMPED FROM 9,995 MILES TO 10,231 MILES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE READING ON THE ODOMETER AND READING ON THE INTERNAL MEMORY WERE THE SAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER PARKING ON AN INCLINE, THE VEHICLE STARTED TO ROLL FORWARD AND CRASHED INTO A GARAGE WALL. THE CONTACT SUSTAINED TWO FRACTURED RIBS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHI... Read more
Crash
1 injured
Incident date: Jul 13, 2016
CENTER STACK HVAC LIGHTS HAVE STOPPED WORKING. I'VE READ COUNTLESS THREADS & FORUMS THAT STATE THIS IS A KNOWN ISSUE.IT DOES POSE A SAFETY ISSUE, I'M NOT SURE WHY THIS HAS NOT BEEN RECALLED YET. THE WARRANTY WAS EXTENDED, HOWEVER, NO ONE WAS NOTIFIED & I PURCHASED THIS CAR AFTER THE WARRANTY PERIOD EXPIRED FOR THE CENTER CONSOLE LIGHTS. THEY STOPPED WORKING AT 106K MILES. IN THE DAYTIME OR DARK... Read more
Incident date: Jul 13, 2016
CENTER STACK HVAC LIGHTS HAVE STOPPED WORKING. I'VE READ COUNTLESS THREADS & FORUMS THAT STATE THIS IS A KNOWN ISSUE.IT DOES POSE A SAFETY ISSUE, I'M NOT SURE WHY THIS HAS NOT BEEN RECALLED YET. THE WARRANTY WAS EXTENDED, HOWEVER, NO ONE WAS NOTIFIED & I PURCHASED THIS CAR AFTER THE WARRANTY PERIOD EXPIRED FOR THE CENTER CONSOLE LIGHTS. THEY STOPPED WORKING AT 106K MILES. IN THE DAYTIME OR DARK... Read more
Incident date: Aug 1, 2016
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL AND AIR CONDITIONING SYSTEM FAILURE ISSUES. *SMD THE CONSUMER ALSO STATED, THE AIR CONDITION STOPPED WORKING FOR THE THIRD TIME. *JB
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Mar 1, 2016
TAKATA RECALL IN MARCH OF 2016 I RECEIVED NOTICE OF THIS RECALL ON MY VEHICLE. THE NOTICE INDICATED THAT PARTS FOR THE RECALL WOULD BE AVAILABLE IN SUMMER OF THIS YEAR. AS IT IS NOW AUGUST 10, 2016 AND I HAVE HAD RECEIVED NO FURTHER COMMUNICATION, I CALLED THE MANUFACTURER FOR AN UPDATE. I WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE AND THAT THEY ARE ANTICIPATED IN PARTS TO BE AVAILABLE ... Read more
Incident date: Apr 15, 2016
TAKATA RECALL - AIRBAGS. RECEIVED A NOTICE IN APRIL 2016 FROM ACURA THAT THERE HAD BEEN A RECALL ON AIRBAGS FOR MY AUTO DUE TO POSSIBLE INJURIES INCLUDING FATALITY SHOULD THEY IMPLODE. THE NOTICE ADVISED I WOULD BE NOTIFIED THIS SUMMER WHEN PARTS WERE AVAILABLE. I HAVE YET TO BE NOTIFIED AND THE SAFERCAR.GOV WEBSITE INDICATES A REMEDY IS STILL NOT YET AVAILABLE AS OF 8.9.16 FOR MY VEHICLE. SO ... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HOUSING FRACTURED ALONG THE LOWER SECTION OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HOUSING FRACTURED ALONG THE LOWER SECTION OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Jul 5, 2016
TAKATA RECALL - CALLED SEVERAL DEALERS, NO PARTS AVAILABLE TO ORDER, NO TIME LINE GIVEN, NO RENTAL CAR PROVIDED, WAS INSTRUCTED NOT TO DRIVE WITH PASSENGERS. ABSOLUTELY RIDICULOUS!
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO... Read more