Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 31, 2015
I OWN A 2015 TLX V4 TECH AND THERE SEEMS TO BE AN OBVIOUS PROBLEM, WHICH THE DEALERSHIPS SEEMS TO NEGLECT, WITH THE TRANSMISSION. I'VE HAD MY VEHICLE CHECKED OUT 2 TIMES SINCE I FIRST PURCHASED IT BACK IN JULY OF 2015, AND THE DEALERSHIP TECH. SPECIALISTS KNOW IT IS THERE BUT THEY AREN'T ABLE TO RESOLVE THE PROBLEM EVEN THROUGH A "SOFTWARE UPDATE". THE PROBLEM IS THAT THE VEHICLE JERKS FORWARD, SO... Read more
Incident date: Jul 31, 2015
I OWN A 2015 TLX V4 TECH AND THERE SEEMS TO BE AN OBVIOUS PROBLEM, WHICH THE DEALERSHIPS SEEMS TO NEGLECT, WITH THE TRANSMISSION. I'VE HAD MY VEHICLE CHECKED OUT 2 TIMES SINCE I FIRST PURCHASED IT BACK IN JULY OF 2015, AND THE DEALERSHIP TECH. SPECIALISTS KNOW IT IS THERE BUT THEY AREN'T ABLE TO RESOLVE THE PROBLEM EVEN THROUGH A "SOFTWARE UPDATE". THE PROBLEM IS THAT THE VEHICLE JERKS FORWARD, SO... Read more
Incident date: Mar 14, 2016
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE ... Read more
Incident date: Mar 14, 2016
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE ... Read more
Incident date: Mar 14, 2016
I FINANCED A CAR FROM A DEALER IN 3-2016 CAR WAS NOT ABLE TO START SO THE DEALER INFORMED ME WHAT WAS THE PROBLEM AND IT WAS THAT I WAS USING THE WRONG KEY. DEALER ALSO SAID THAT I CAN TAKE THE CAR TO A MECHANIC TO SEE IF THERE ARE ANY ISSUES WITH THE CAR TOOK IT TO PEP BOYS AND OVER 20 ISSUES SHOWED FROM LACK OF OIL TO CONTROL ARM SHAKING I HAD ROAD SAFETY ISSUES AND I INFORMED THE DEALER AND HE ... Read more
Incident date: May 2, 2015
THE ADJUSTABLE STEERING COLUMN QUIT WORKING IN A POSITION THAT ISN'T GOOD FOR ME TO DRIVE, YOU CAN'T BUY A PART TO FIX THIS YOU HAVE TO REPLACE THE STEERING COLUMN. THIS IS A $2,500.00 REPAIR. IT IS NOT SAFE TO DRIVE IN THE POSITION IT QUIT WORKING FOR ME. I FEEL ACURA SHOULD FIX THIS OR REPLACE IT WITH A COLUMN THAT CAN BE REPAIRED INSTEAD OF REPLACING THE WHOLE COLUMN. THIS COULD BE A SERIOUS ... Read more
Incident date: May 2, 2015
THE ADJUSTABLE STEERING COLUMN QUIT WORKING IN A POSITION THAT ISN'T GOOD FOR ME TO DRIVE, YOU CAN'T BUY A PART TO FIX THIS YOU HAVE TO REPLACE THE STEERING COLUMN. THIS IS A $2,500.00 REPAIR. IT IS NOT SAFE TO DRIVE IN THE POSITION IT QUIT WORKING FOR ME. I FEEL ACURA SHOULD FIX THIS OR REPLACE IT WITH A COLUMN THAT CAN BE REPAIRED INSTEAD OF REPLACING THE WHOLE COLUMN. THIS COULD BE A SERIOUS ... Read more
Incident date: Feb 29, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE WITHIN A REASONABLE TIME FRAME TO REPAIR DRIVERS FRONT AIRBAG INFLATOR RECALL. CONSUMER STATES DEALERSHIP USED RECALL TO PRESSURE THEM INTO PURCHASING A NEW VEHICLE. *SMD
Incident date: Apr 1, 2015
I HAVE. NOTICED LARGE CRACKS ON TOP OF THE DASH , SOME WHERE MY AIRBAGS ARE. WHAT IF THE DEPLOY? THESE CRACKS CAME OUT OF NOWHERE AND I FEEL THEY ARE HAZARDOUS TO MY AIRBAGS IF THEY DEPLOY
Incident date: Apr 1, 2015
I HAVE. NOTICED LARGE CRACKS ON TOP OF THE DASH , SOME WHERE MY AIRBAGS ARE. WHAT IF THE DEPLOY? THESE CRACKS CAME OUT OF NOWHERE AND I FEEL THEY ARE HAZARDOUS TO MY AIRBAGS IF THEY DEPLOY
Incident date: Mar 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND THE DEALER STATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID AUGUST OF 2016. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER WAS CONTACTED FOR MONTHS AND UPON SPEAKING TO THE MANUFACTURER THEY HA... Read more
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE AND VSA WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL THREE TIMES TO MOVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED... Read more
Incident date: May 6, 2016
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE LOST ALL POWER AND THE CHECK ENGINE AND VSA WARNING LIGHTS ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL THREE TIMES TO MOVE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED... Read more
Incident date: May 8, 2013
TL* THE CONTACT OWNS A 2008 ACURA MDX. WHILE THE VEHICLE WAS COMING TO A COMPLETE STOP, THERE WAS AN ABNORMAL NOISE COMING FROM THE DRIVER SIDE AIR BAG UNDER THE STEERING WHEEL. THERE WAS NO WARNING INDICATOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED THAT THERE WAS NO FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAI... Read more
Incident date: Mar 26, 2016
TAKATA RECALL. I LIVE IN NORTH CAROLINA. THE ACURA TL IS KEPT AT A HOME I OWN IN WOODRIDGE, IL. I RECEIVED A NOTICE FROM ACURA IN MARCH 2016 THAT THE AIRBAG NEEDED TO BE REPLACED. I CONTACTED MCGRATH ACURA OF WESTMONT WHERE I PURCHASED THE CAR TO HAVE THE AIRBAG REPLACED. THE APPOINTMENT DATE THAT MCGRATH GAVE ME WAS TUESDAY MAY 10, 2016. ON SATURDAY MAY 7 MY WIFE AND I FLEW FROM CHARLOTTE. ... Read more
Incident date: May 9, 2016
PURCHASED NEW, SINCE 2005 THE VEHICLE HAS HAD A PARASITIC BATTERY DRAIN WHICH CAUSES THE VEHICLE NOT TO START. OVER 10 BATTERIES HAVE BEEN REPLACED BY ACURA DEALERSHIPS OR AAA. I WAS TOLD BY FORMER CERTIFIED ACURA SERVICE REPRESENTATIVE THAT THIS PROBLEM IS WITH THE VEHICLES HANDS FREE SYSTEM CONTROL MODULE. ACURA HAS KNOWN, INTERNET RESEARCH, AND MY CONVERSATION ON THIS DATE 5/9/2016 WITH AN AC... Read more
Incident date: Aug 1, 2015
SRS LIGHT ILLUMINATED AT APPROXIMATELY 130000 MILES. MECHANIC STATES CODE 15-3 "FAULTY OPDS SENSOR". SENSOR IS FAULTY BY DESIGN, IS NOT AFFECTED BY AGE OR USE OF VEHICLE. PREVIOUS EXTENDED WARRANTY ADDRESSED THIS CODE, WITH LANGUAGE IN WARRANTY STATING VEHICLES PAST 10 YEAR MARK ARE ELIGIBLE FOR GOODWILL COVERAGE TO FIX THIS ISSUE. ACURA REFUSED TO COVER COST OF THIS FIX UNDER GOODWILL. MANUFACTUR... Read more
Incident date: May 1, 2016
TAKATA RECALL I HAVE A 2001 AURA MDX AND WHEN I FIRST GOT THE VEHICLE W MONTHS AGO LIKE 2 WEEKS AFTER I WAS ON THE FREEWAY AND THE D 5 LIGHT STARTED TO FLASH THE SPEEDOMETER WENT ALL THE WAY DOWN AND THE RPM WAS HIGH THEN THE SPEEDOMETER WENT BACK UP IT DID IT A COUPLE OF TIMES BUT I WAS STILL GOING THE SAME SPEED IT JERKED A LITTLE BIT I PULLED OVER TRIED TO PUT IN PARK BUT IT WAS STUCK SO... Read more
Incident date: May 1, 2016
TAKATA RECALL I HAVE A 2001 AURA MDX AND WHEN I FIRST GOT THE VEHICLE W MONTHS AGO LIKE 2 WEEKS AFTER I WAS ON THE FREEWAY AND THE D 5 LIGHT STARTED TO FLASH THE SPEEDOMETER WENT ALL THE WAY DOWN AND THE RPM WAS HIGH THEN THE SPEEDOMETER WENT BACK UP IT DID IT A COUPLE OF TIMES BUT I WAS STILL GOING THE SAME SPEED IT JERKED A LITTLE BIT I PULLED OVER TRIED TO PUT IN PARK BUT IT WAS STUCK SO... Read more
Incident date: Mar 1, 2016
TAKATA RECALL; I HAVE BEEN TRYING FOR SEVERAL WEEKS TO REACH A SUPERVISOR AT ACURA/HONDA TO DISCUSS MY OPTIONS REGARDING COMPARABLE TRANSPORTATION WHILE MY VEHICLE IS NOT DRIVABLE . TO DATE I'VE CALLED OVER SIX TIMES AND KEEP GETTING THE SAME STORY THAT THEY WILL CALL ME BACK WHEN AVAILABLE. ON ONE OCCASION I HAD A REPRESENTATIVE GIVE ME AN ALTERNATE NUMBER TO DISCUSS COMPENSATION. WHEN I CALLED T... Read more
Incident date: Feb 1, 2015
THIS ACURA TL HAS BEEN WELL CARED FOR. THE DASHBOARD HAS OVER THE LAST YEAR DEVELOPED SEVERAL DEEP CRACKS OVER THE PASSENGER AIRBAG AREA AND THROUGHOUT THE ENTIRE DASH NOW. IT STARTS FROM THE WINDSHIELD AND CRACKS ALL THE WAY TO THE FRONT OF DASH. VERY CONCERNED IF AIRBAG WOULD BE EFFECTED OR EVEN DEPLOY PROPERLY. ALSO IF PIECES OF THIS RIGID DASHBOARD WOULD HURT THE DRIVER OR PASSENGERS IN FRONT... Read more
Incident date: Mar 21, 2016
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE T... Read more
Incident date: Mar 21, 2016
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE T... Read more
Incident date: Mar 21, 2016
I HAVE BEEN HAVING A BATTERY DRAIN PROBLEM. I CHARGE THE BATTERY AND IT DRAINS OVERNIGHT. BATTERY WAS CHECK OUT TO BE OK. THIS IS THE SECOND BATTERY THAT I BOUGHT IN TWO YEARS. I ALSO BOUGHT A PORTABLE STARTER SO AS NOT TO BE STRANDED. FINALLY THE BLUETOOTH FUSE WAS REMOVED AND DRAINING STOPPED FOR ABOUT SIX WEEKS. I AM NOTICING THAT THE CAR WHEN STARTED IN THE MORNING IS BEGINNING TO SOUND LIKE T... Read more
Incident date: May 4, 2016
I WANT TO KNOW IF THERE IS A RECALL ON MY 2015 ACURA MDX FOR THE TAKATA AIRBAGS. I HAVE NOT BEEN NOTIFIED ABOUT THIS CLUTCH BOLT FROM THE AIR CONDITION UNIT CORRODING THAT NEEDS TO BE REPLACED.
Incident date: May 4, 2016
I WANT TO KNOW IF THERE IS A RECALL ON MY 2015 ACURA MDX FOR THE TAKATA AIRBAGS. I HAVE NOT BEEN NOTIFIED ABOUT THIS CLUTCH BOLT FROM THE AIR CONDITION UNIT CORRODING THAT NEEDS TO BE REPLACED.
Incident date: May 5, 2016
ACURA IS ASKING ME TO CONTINUE TO DRIVE A HAZARDOUS AND PERHAPS FATALLY FLAWED VEHICLE WITH REGARDS TO THE AIRBAG RECALL THUS JEOPARDIZING MY LIFE AND THE LIFE OF OTHERS. I WAS INFORMED BY MY LOCAL DEALER IN THE ORLANDO, FL AREA THAT I NEEDED TO BRING IN THE VEHICLE IN AND SIGN A WAIVER THAT I WOULD NOT DRIVE THE VEHICLE UNTIL REPAIRED BUT THAT I NEEDED TO BRING SOMEONE ELSE WITH ME THAT WOULD DRI... Read more
Incident date: May 5, 2013
HEADLAMPS ARE VERY DULL MAKING VISIBILITY AT NIGHT VERY DIFFICULT. THERE IS CURRENTLY AN AFTERMARKET RECALL FOR EXTERIOR LIGHTING FROM (4) MFG'S. I BELIEVE I HAVE ORIGINALS FROM THE MANUFACTURER.
Incident date: Jul 25, 2015
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD HAD A DEEP CRACK OVER THE PASSENGER SIDE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Incident date: Apr 2, 2016
THE CAR IS MAKING NOISE WHEN DRIVING, AND ACCELERATION IS SLOW
Incident date: Feb 18, 2016
RECEIVED0 A NOTICE ABOUT THE AIR BAG. CALL TRYING TO GET IT REPLACED IN MARCH 2016. STILL HAVE NOT HEARD ANYTHING ABOUT GETTING IT REPLACED. IT'S NOW MAY 2016.
Incident date: Mar 7, 2016
TL* THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 5, 2016
FOUR WEEKS AGO, MY DASH ALL OF THE SUDDEN GOT 2 LARGE CRACKS. THIS CAR IS GARAGED, AND WHEN PARKED OUTSIDE AT WORK, AD WINDOW SHADES TO PROTECT THE DASH AND KEEP THE FRONT SEATS AND STEERING WHEEL COOL. MY CAR WAS PARKED IN THE GARAGE, AND WHEN I GOT IT IN, THE CRACKS WERE THERE.
Incident date: Apr 1, 2016
HI I'M SEEKING GUIDANCE MY MOM PURCHASED A USED 2004 MDX AND SHE ONLY DRIVES IT TO AND FROM WORK ABOUT A FIVE MIN DRIVE AND ONE MORNING AFTER SHE ARRIVED TO WORK TEN MINS LATER HER CAR CAUGHT IN FLAMES FIRE FIGHTER INVESTIGATORS STATED IT WAS AN ELECTRICAL ISSUE WHAT CAN I DO. ABOUT THIS VIN # [XXX] 2004 ACURA MDX INCIDENT DATE OF APRIL 1,2016 AROUND 630 AM IN THE PARKING LOT OF LOMPOC HOSP... Read more
Fire
Incident date: Apr 1, 2016
HI I'M SEEKING GUIDANCE MY MOM PURCHASED A USED 2004 MDX AND SHE ONLY DRIVES IT TO AND FROM WORK ABOUT A FIVE MIN DRIVE AND ONE MORNING AFTER SHE ARRIVED TO WORK TEN MINS LATER HER CAR CAUGHT IN FLAMES FIRE FIGHTER INVESTIGATORS STATED IT WAS AN ELECTRICAL ISSUE WHAT CAN I DO. ABOUT THIS VIN # [XXX] 2004 ACURA MDX INCIDENT DATE OF APRIL 1,2016 AROUND 630 AM IN THE PARKING LOT OF LOMPOC HOSP... Read more
Fire
Incident date: Apr 1, 2016
HI I'M SEEKING GUIDANCE MY MOM PURCHASED A USED 2004 MDX AND SHE ONLY DRIVES IT TO AND FROM WORK ABOUT A FIVE MIN DRIVE AND ONE MORNING AFTER SHE ARRIVED TO WORK TEN MINS LATER HER CAR CAUGHT IN FLAMES FIRE FIGHTER INVESTIGATORS STATED IT WAS AN ELECTRICAL ISSUE WHAT CAN I DO. ABOUT THIS VIN # [XXX] 2004 ACURA MDX INCIDENT DATE OF APRIL 1,2016 AROUND 630 AM IN THE PARKING LOT OF LOMPOC HOSP... Read more
Fire
Incident date: May 1, 2016
II HAD AN HEAD COLLISION ACCIDENT BUT THE AIRBAG ON THE STEER WHEEL DIDN'T DEPLOY LEAVING ME SEVER NECK HEAD INJURIES
Crash
1 injured
Incident date: Apr 16, 2016
FIRST OFF I AM UNABLE TO LOCK AND UNLOCK MY PASSENGER DOOR USING THE SWITCHES OR THE REMOTE KEY FOB ON MY 2006 ACURA TSX. AFTER RESEARCHING ON THE NETS I SEE THAT THIS DOESN'T JUST APPLY TO ME AND THAT THIS IS AN ISSUE OTHERS HAVE HAD. THE DEALER STATED IT IS THE ACTUATOR. SECONDLY I AM HAVING AN ISSUE WITH WHAT THE DEALER SERVICE STATED IS A RACK IN PINION ISSUE. THEY SAY IT NEEDS TO BE REPLACED ... Read more
Incident date: Apr 16, 2016
FIRST OFF I AM UNABLE TO LOCK AND UNLOCK MY PASSENGER DOOR USING THE SWITCHES OR THE REMOTE KEY FOB ON MY 2006 ACURA TSX. AFTER RESEARCHING ON THE NETS I SEE THAT THIS DOESN'T JUST APPLY TO ME AND THAT THIS IS AN ISSUE OTHERS HAVE HAD. THE DEALER STATED IT IS THE ACTUATOR. SECONDLY I AM HAVING AN ISSUE WITH WHAT THE DEALER SERVICE STATED IS A RACK IN PINION ISSUE. THEY SAY IT NEEDS TO BE REPLACED ... Read more
Incident date: Feb 23, 2016
TAKATA RECALL-MY VEHICLE HAS BEEN IN ACURA (MACCHURCHILL) SINCE FEBRUARY 23, 2016. THEY SAID IT COULD TAKE AS LONG AS UNTIL SEPTEMBER BEFORE MY VEHICLE IS REPAIRED. IN ADDITION, I RECENTLY DISCOVERED THAT MY AIRBAGS HAD BEEN PREVIOUSLY DEPLOYED ON THIS VEHICLE. I WAS NEVER NOTIFIED OF THIS, NOR DID I SIGN AN AIRBAG DISCLOSURE STATEMENT FORM. THE DEALERSHIP STATES THEY ARE NOT REQUIRED TO HAVE ME S... Read more
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD ... Read more
Incident date: Apr 29, 2016
TAKATA INFLATORS: I AM VERY DISSATISFIED WITH HOW HONDA/ACURA IS HANDLING THE RECALL OF THE 2014 ACURA TL AWD THAT I AM CURRENTLY LEASING. THE TWO OPTIONS THEY OFFERED IF I ACCEPT EITHER WILL END UP COSTING ME MORE MONEY AND PUTTING MORE CASH IN THEIR POCKET. I HAVE SPENT HOURS ON THE PHONE BEING TRANSFERRED FROM ONE DEPARTMENT TO ANOTHER 6 TIMES YESTERDAY WITHOUT SATISFACTION TO MY SITUATION AND ... Read more
Incident date: May 2, 2016
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Incident date: May 2, 2016
CAR HAS 15K MILES-FROM THE TIME OF PURCHASE OF MY 2015 TLX SHAWD, VEHICLE EXHIBITS ( 1)ROUGH SHIFTING, (2) UNPREDICTABLE TRANSMISSION RESPONSE ON DOWNSHIFTS ON HIGHWAY AFFECTING THE THROTTLE AND (3) FREEFALL FEEL WHEN DOWNSHIFTING ON DOWNHILL. ISSUE (1):SERVICE BULLETIN DONE TO "FIX" THE SHIFTING, AND ALTHOUGH BETTER, STILL EXHIBITS THE ROUGH SHIFT. BROUGHT THE CAR 3 TIMES TO ACURA AND RESPONSE... Read more
Incident date: Mar 14, 2016
TAKATA RECALL CALLED ACURA NATIONAL , TOLD TO CALL ACURA DEALERSHIP. DEALERSHIP DOESN'T KNOW WHEN NEW PART WILL BE AVAILABLE AND DOESN'T HAVE LOANER CAR TO GIVE ME. CAR IS BEING DRIVEN BY MY 18 Y/O DAUGHTER FOR SCHOOL COMMUTE. REPAIR WILL BE MORE THAN 60 DAYS AND THERE IS NO PROVISION FOR TEMPORARY REPLACEMENT FOR MY OLDER 2009 CAR WHEN I KNOW A RECENT REPLACEMENT WAS ALREADY INSTALLED ON A 201... Read more
Incident date: Apr 8, 2016
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE ... Read more
Incident date: Jan 20, 2016
AIR BAG LIGHT SENSOR IS ON AND ALL THE DASH IS CRACKED AND WE ARE AFRAID THE AIR BAG WILL NOT DEPLOY IN A ACCIDENT OR RANDOMLY WILL DEPLOY WITHOUT A ACCIDENT.
Incident date: Jan 1, 2016
AIRBAG LIGHT SENSOR ON DASHBOARD ALWAYS.
Incident date: Oct 6, 2015
TRANSMISSION REPLACEMENT WITHIN THE FIRST 1500 MILES ON THE CAR. NO FIX FOR TRANS ISSUE. STILL HAVING SIMIALR PROBLEM WITH NEW TRANSMISSION. FRONT LEFT STRUT NEEDED TO BE REPLACED AS WELL. I HAVE ALL DOCUMENTS IF NEEDED AND HAVE A LEMON LAW LAWYER COURT DATE IS 12/8/16.
Incident date: Apr 27, 2016
I WAS DRIVING IN TOWN (15-25 MPH) WHEN MY DRIVER SIDE CURTAIN AIRBAG AND SEAT AIRBAG DEPLOYED FOR NO REASON AT, THERE WAS NO IMPACT TO MY VEHICLE. WHEN THE AIRBAGS DEPLOYED THE SHOCK OF IT CAUSED ME TO VEER TO THE RIGHT ROLLING UP ONTO A CURB AND BLOWING OUT MY FRONT PASSENGER SIDE TIRE. HAD TO GET THE TIRE REPLACED AND TOOK THE CAR TO A COLLISION CENTER TO SEE ABOUT REPLACING THE AIRBAGS. THE PEO... Read more