Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Sep 2, 2016
INTERLOCK OPERATION OF IGNITION SWITCH DOES NOT FUNCTION PROPERLY ALLOWING IGNITION KEY TO BE TURNED OFF AND THE KEY REMOVED WITHOUT SHIFTING THE TRANSMISSION TO "PARK." THIS IS THE SAME DEFECT DESCRIBED IN NHTSA CAMPAIGN NO. 05V025000, ALTHOUGH THAT CAMPAIGN WAS FOR ACURA TL MODEL YEARS 1999-2000, AND DID NOT INCLUDE MODEL YEAR 2003. I HAVE RECENTLY EXPERIENCED THIS PROBLEM WHERE THE CAR ROLLED... Read more
Incident date: Aug 3, 2016
SOMETIMES THE KEY WILL NOT TURN OR IT SEEMS AS IF THE CAR IS LOCKED. THE KEY WILL GET STUCK IN THE IGNITION AND WILL NOT TURN. SOMETIMES THE KEY WILL TURN BUT WILL NOT ALLOW ME TO TAKE IT OUT VERY EASILY. LASTLY THE KEY SOMETIMES WILL NOT ENTER THE HOLE. TRIED SWITCHING THE SIDES OVER AND SOMETIMES IT WORKS AFTER 2 OR 3 TRIES.
Incident date: Sep 1, 2016
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD
Incident date: Mar 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTI... Read more
Incident date: Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Oct 15, 2015
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOU... Read more
Incident date: Oct 15, 2015
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOU... Read more
Incident date: Oct 15, 2015
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOU... Read more
Incident date: Mar 2, 2016
TAKATA RECALL - I HAVE BEEN CALLING MY LOCAL DEALERSHIP REGULARLY SINCE I RECEIVED THE RECALL IN MARCH 2016. IT IS NOW SEPTEMBER AND THEY STILL HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. THIS IS WAY BEYOND THE "REASONABLE PERIOD OF TIME" OF 60 DAYS. I AM BEYOND UPSET ABOUT THIS AS THIS VEHICLE IS DRIVEN BY MY DAUGHTER. I WAS TOLD INITIALLY BY THE DEALERSHIP THAT A RENTAL REALLY WASN'T NECESSARY... Read more
Incident date: Jul 4, 2016
PASSENGER SIDE DASHBOARD HAS DEVELOPED A HAIRLINE CRACK, WHICH EXTENDED AUTOMATICALLY, WHILE PARKED - WITHOUT ANY PHYSICAL COLLISION. THIS AREA IS ABOVE THE AIRBAGS AREA. AFTER SEVERAL DAYS, ANOTHER CRACK APPEARED IN THE SAME AREA. CONCERNED ABOUT THE AIRBAG PREMATURE DEPLOYMENT ON PASSENGER SIDE EITHER WHILE PARKED OR FAILURE TO DEPLOY IN CASE OF AN ACCIDENT.
Incident date: Feb 1, 2016
TAKATA RECALL FEB 2016 PART STILL NOT AVAILABLE AFTER 6 MONTHS
Incident date: Aug 25, 2016
MY TRANSMISSION FAILED DUE TO OVERHEATING AS DESCRIBED IN ACURA SAFETY RECALL CAMPAIGN P39. I'VE HAD THE THIS DIAGNOSED AT ACURA RENO, THE MAINTENANCE MANAGER HAS FOUND THE DESCRIBED CONDITION PRESENT IN MY TRANSMISSION. HE AGREES HE HAS FOUND THE HEAT DISCOLORATION AND SYMPTOMS DESCRIBES IN THE WARRANTY AND THE ORIGINAL SAFETY RECALL. HE IS DECLINING SERVICE BASED ON THE SERVICE RECORDS OF THE... Read more
Incident date: Mar 1, 2016
TAKATA RECALL - THEY STILL DON'T HAVE A REMEDY FOR THIS!! I WAS NOTIFIED IN MARCH THAT IT NEEDED REPAIRING BUT STILL NOT RESOLUTION...MEANWHILE, THERE IS A DANGER DRIVING THIS VEHICLE...SOMETHING MUST BE DONE!!!
Incident date: Aug 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION IN MARCH OF 2016 REGARDING NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 30, 2016
IF I DONT PUT MY SEAT BELT ON I GET A TICKET BECAUSE ITS "UNSAFE", YET I HAVE AN AIRBAG IN MY VEHICLE THAT CAN KILL ME. GET A REMEDY AVAILABLE FOR KA7!!
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: May 5, 2016
TAKATA RECALL. TOLD BY ACURA DEALER TO DISABLE THE FRONT AIRBAG. I TOLD THEM NO. THEY SAID THEY WOULD CALL BECK AND I HAVE NOT HEARD FROM THEM YET.
Incident date: Jun 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA... Read more
Incident date: Aug 18, 2016
TOOK VEHICLE VEHICLE TO DEALER FOR AIR BAG LIGHT ON. WAS TOLD 2 SENSORS WERE MALFUNCTIONING AND NEEDED REPLACED (81169-SOX-A1 AND 77970-S3V-A72) ON 8-18-2016. OVER A WEEK LATER THE DEALER ( MAC CHURCHILL) TELLS ME THE PARTS WILL NOT BE AVAILABLE TILL THE MIDDLE OF SEPTEMBER. ASKED IF THE WAS A MAJOR ISSUE WITH ACURA I WAS TOLD ONLY ON 2003 AND 2004 MODELS. I WAS TOLD I COULD RETRIEVE THE VEHICLE U... Read more
Incident date: Aug 16, 2016
WAS DRIVING AND SERVICE ENGINE LIGHT CAME ON AND ENGINE SHUT OFF, HAD TO COAST TO SIDE OF 4 LANE ROAD, AND WON'T RESTART, HAD TOWED TO BIG AL'S @ 1408 N GEORGE WASHINGTON HWY. CHESAPEAKE, VA. 23323. PHONE # (757)485-9117. MECHANIC VINNEY DID SEVERAL TEST, AND REPORTED IT WAS THE ECM UNIT OR HOUSING WAS BAD AND MADE A COPY OF THE RECALL ON 2004-2008 ACURA TSX, SINCE IT WAS WHAT THE CODES INDICATED.... Read more
Incident date: Feb 12, 2016
IN MARCH, 2016 I RECEIVED A RECALL LETTER ABOUT THE DRIVER SIDE AIRBAG FROM ACURA. FINALLY ON 8/19/2016 (FIVE MONTHS LATER) I RECEIVED A CALL FROM APPLE TREE ACURA TO MAKE AN APPOINTMENT TO FIX THE AIRBAG. ON 8/23/2016 I DROPPED MY VEHICLE OFF AT APPLE TREE ACURA. WHEN I PICKED MY VEHICLE UP I WAS TOLD THAT THE AIRBAG WAS FIXED. BUT, ON THE INVOICE IT STATES THAT "CLIENT ADVISED THAT THE VEHICLE I... Read more
Incident date: Jul 5, 2016
HONDA REPLACED MY AIRBAG AND I STILL GET THE SRS MALFUNCTION LIGHT. ACURA DOES NOT WANT TO TAKE THIS SAFETY ISSUE AND IS WANTING ME TO REPLACE THE SAFETY COMPONENTS AT MY COST. SRS LIGHT IS ON AND I SUSPECT FAULTY SEAT BELTS. BUT HONDA DOES NOT WARRANTY SEAT BELTS AND SAFETY COMPONENTS AFTER 10 YEARS.
Incident date: Jul 5, 2016
HONDA REPLACED MY AIRBAG AND I STILL GET THE SRS MALFUNCTION LIGHT. ACURA DOES NOT WANT TO TAKE THIS SAFETY ISSUE AND IS WANTING ME TO REPLACE THE SAFETY COMPONENTS AT MY COST. SRS LIGHT IS ON AND I SUSPECT FAULTY SEAT BELTS. BUT HONDA DOES NOT WARRANTY SEAT BELTS AND SAFETY COMPONENTS AFTER 10 YEARS.
Incident date: Feb 29, 2016
NOTIFIED OF RECALL OF AIRBAGS IN FEB. 2016 AND ISSUE STILL IS NOT RESOLVED. MY LEASE IS ENDING IN OCTOBER AND I AM NOT ABLE TO PURCHASE THIS VEHICLE DUE TO THIS AIR BAG ISSUE.
Incident date: Aug 1, 2014
TAKATA RECALL I CONTACTED ACURA THREE TIMES TO RESOLVE THIS BUT NOBODY EVER CALLS ME OR WRITES ME A LETTER TO GET THE PROBLEM RESOLVED. I LIVE NEAR ESCANABA, MI AND THE NEAREST DEALERSHIP IS IN APPLETON, WI WHICH IS A FOUR HOUR DRIVE AWAY FROM ME OR 200 MILES ONE DIRECTION. I CANNOT AFFORD TO TRAVEL THE DISTANCE AND WOULD LIKE TO GET IT REPAIRED LOCALLY. THE OPERATORS I'VE SPOKEN TO TELL ME TH... Read more
Incident date: Aug 27, 2016
TAKATA RECALL - I RECEIVED A RECALL NOTICE(NHTSA RECALL 16V-061) IN MARCH 2016. AS OF TODAY, NO ADDITIONAL INFORMATION HAS BEEN RECEIVED IN REGARD TO THE STATUS OF THIS ISSUE. WE ARE APPROACHING 6 MONTHS, WHICH SEEMS EXCESSIVE GIVEN THE DANGER THAT THE AIRBAG DEPLOYMENT COULD CAUSE.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.
Incident date: Aug 26, 2016
DASH BOARD HAS CRACKS EVERY WHERE LOOKS HORRIBLE .... NOT HAPPY WITH THIS CAR
Incident date: Aug 26, 2016
DASH BOARD HAS CRACKS EVERY WHERE LOOKS HORRIBLE .... NOT HAPPY WITH THIS CAR
Incident date: Aug 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Mar 1, 2016
I RECEIVED A RECALL NOTICE BACK IN MARCH ABOUT DEFECTIVE AIRBAGS. I HAVE SINCE BEEN TRYING TO GET THE PROBLEM RESOLVED BUT THE DEALER CONTINUES TO SAY THEY DON'T HAVE THE PART. I'M CURRENTLY PREGNANT WITH A 3 YEAR OLD AND WE ARE RIDING AROUND IN A CAR WITH A RECALL NOTICE THAT SAYS I COULD POTENTIALLY DIE IF THE AIRBAGS INFLATE. I WAS TOLD BACK IN MARCH THAT ACURA WOULD POSSIBLY PAY FOR US A RENTA... Read more
Incident date: Feb 6, 2015
INTERMITTENT MOTOR NOISE FROM BEHIND DASH WITH RECENT 3 SECOND SIMULTANEOUS STEERING WHEEL LOCKUP RESULTING IN MY LOSS OF STEERING CONTROL. REPORTED THE ISSUES TO DEALER TWICE, BUT THEY COULD NOT REPLICATE THE ISSUE AND CONCLUDED NO ISSUE IN MY CAR.
Incident date: Mar 21, 2016
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 2, 2016
TAKATA RECALL. I CONTACTED TWO DEALERSHIPS, BOT SAID THEY WOULD HAVE THE PART IN THIS SUMMER AND WOULD CALL ME WHEN THE PART WAS AVAILABLE. TWO LETTERS FROM ACURA STATED THAT THE PART WOULD BE AVAILABLE THIS SUMMER; YET, I HAVE NOT RECEIVED A NOTIFICATION FROM EITHER DEALERSHIP AND MY AIRBAGS HAVE NOT YET BEEN REPLACED.
Incident date: Aug 23, 2016
TAKATA RECALL. CALLED THE DEALER WHERE WE PURCHASED OUR VEHICLE: SUNNYSIDE ACURA IN NASHUA, NH SEVERAL TIMES OVER SEVERAL MONTHS TO HAVE AIRBAG REPLACED/REPAIRED BUT WAS TOLD THAT PARTS WERE NOT AVAILABLE NOR DID THEY DIDN'T KNOW WHEN THE PARTS WOULD BE AVAILABLE.
Incident date: Aug 23, 2016
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Incident date: May 1, 2016
BEGINNING IN MAY 2016, THE DASHBOARD OF MY 2016 ACURA TL BEGAN TO CRACK. THE CRACK PROPAGATES ALONG THE AIR BAG DEPLOYMENT BREAKAWAY SEAM LOCATED ON TOP OF THE DASHBOARD. THE CRACKING OCCURS ON THE PASSENGER SIDE OF MY CAR. THIS IS LOCATION ON THE DASHBOARD THAT THE AIR BAG DEPLOYS IN THE EVENT OF A SUBSTANTIAL COLLISION. MY CONCERN IS THAT DUST, DEBRIS AND POSSIBLY CONDENSATION OR LIQUID CAN ... Read more
Incident date: May 1, 2016
BEGINNING IN MAY 2016, THE DASHBOARD OF MY 2016 ACURA TL BEGAN TO CRACK. THE CRACK PROPAGATES ALONG THE AIR BAG DEPLOYMENT BREAKAWAY SEAM LOCATED ON TOP OF THE DASHBOARD. THE CRACKING OCCURS ON THE PASSENGER SIDE OF MY CAR. THIS IS LOCATION ON THE DASHBOARD THAT THE AIR BAG DEPLOYS IN THE EVENT OF A SUBSTANTIAL COLLISION. MY CONCERN IS THAT DUST, DEBRIS AND POSSIBLY CONDENSATION OR LIQUID CAN ... Read more
Incident date: Aug 23, 2016
TORQUE CONVERTER ISSUES. LOOKS LIKE THE WIDELY KNOWN COMPLAINT ABOUT THE TORQUE CONVERTER AND TRANSMISSION ISSUE IN HONDA PILOTS AND ACURA MDX. MY ACURA MDX 2004 CLEARLY HAS THE GRINDING SOUND (INTERMITTENT) WHEN DRIVING 35-40 MPH. THE ISSUE WAS KNOWN BY ACURA IN APR 2004 (RECALL), WE BOUGHT THE CAR NEW IN MAY 2004 AND WERE NEVER TOLD. WE NOW HAVE 150K MILES ON IT BUT WE HAVE HAD THE ISSUE FOR A... Read more
Incident date: Mar 1, 2015
WAS TOLD THE RECALL SITUATION WOULD BE RESOLVED NO LATER THAN JUNE BACK IN THE MARCH/APRIL TIME FRAME. IT IS ALMOST SEPT AND I STILL AM WAITING.
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AV... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE... Read more
Incident date: Feb 22, 2016
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE... Read more
Crash
Incident date: Aug 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CON... Read more
Incident date: May 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Incident date: Aug 22, 2016
TAKATA RECALL TRYING TO GET A REPLACEMENT RENTAL NO ONE RETURNS CALLS HAVE CALLED ON SEVERAL OCCASIONS JUST GET A RUN AROUND NAPLETONS PALM BEACH ACURA DOES NOT WANT TO HELP THEY TOLD ME TO CALL ANOTHER DEALER..VERY UNPROFESSIONAL ..I REQUESTED NEW AIR BAG IN MAY 2016 AND THEY SAID NO LATTER THAN JULY...THIS IS TRUELY A POOR ORGANIZATION
Incident date: Aug 22, 2016
HANDSFREELINK SYSTEM LOCKED INTO "BOOTING UP" MODE. HANDS-FREE CELL USE NO LONGER FUNCTIONS. AFTERWARD, BATTERY WAS DEAD NEXT TIME THE CAR WAS ATTEMPTED TO BE STARTED.
Incident date: Aug 20, 2016
MY 2007 ACURA MDX DIES ALMOST EVERYDAY BATTERY DRAINAGE. REPLACE THE HFL MODULE AS WELL AS THE AC RELAY. YET BATTERY STILL DRAINS ALMOST EVERYDAY AND HAVE TO JUMP START IT JUST TO LEAVE FOR WORK.
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS ISSUED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTAC... Read more