Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Sep 14, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/16*LJ THE CONSUMER S... Read more
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 1999 ACURA TL. WHEN THE GEAR SHIFTER WAS IN THE DRIVE POSITION, THE KEY FELL OUT OF THE IGNITION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V025000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,450.
Incident date: Sep 14, 2016
THE RECALL WAS ISSUED MAY 2016. PASSENGERS NOT ALLOWED IN FRONT SEAT. REMEDY STILL NOT AVAILABLE. IT IS SEPTEMBER, 14, 2016. I HAVE CHILDREN AND NEED THE SEATING. MY CHILDREN ARE CATCHING THE BUS, OR I AM BORROWING VEHICLES. IT IS ABSOLUTELY IMPERATIVE WE RECEIVE A LOANER CAR
Incident date: Sep 14, 2016
ODOMETER WAS TAMPERED WHICH I BELIEVE IS FRAUD IN THE US.
Incident date: Oct 20, 2010
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO O... Read more
Incident date: Oct 20, 2010
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO O... Read more
Incident date: Oct 20, 2010
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO O... Read more
Incident date: Feb 23, 2016
TL* THE CONTACT OWNS A 2005 ACRA MDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING 40 MPH, THE VEHICLE STRUCK AN ELK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash
Incident date: Sep 2, 2016
TAKATA RECALL MY SON HAS A 2004 ACURA TL AND ON SEPTEMBER 2ND, HE DROVE TO WORK WITH THE CAR. ON HIS WAY, WHILE DRIVING IN THE PARKING LOT, HIS SIDE CURTAIN AIRBAG DEPLOYED ALONG WITH ONE FROM THE SEAT ONLY ON ONE SIDE. HE TOOK THE CAR TO THE ACURA DEALERSHIP IN MILFORD FOR DIAGNOSTIC TEST PER ACURA CORPORATION, CAME BACK THEY ARE BLAMING HIM THAT HE CAUSED THE AIRBAG TO DEPLOY BY DRIVING OVER B... Read more
Incident date: Sep 2, 2016
TAKATA RECALL MY SON HAS A 2004 ACURA TL AND ON SEPTEMBER 2ND, HE DROVE TO WORK WITH THE CAR. ON HIS WAY, WHILE DRIVING IN THE PARKING LOT, HIS SIDE CURTAIN AIRBAG DEPLOYED ALONG WITH ONE FROM THE SEAT ONLY ON ONE SIDE. HE TOOK THE CAR TO THE ACURA DEALERSHIP IN MILFORD FOR DIAGNOSTIC TEST PER ACURA CORPORATION, CAME BACK THEY ARE BLAMING HIM THAT HE CAUSED THE AIRBAG TO DEPLOY BY DRIVING OVER B... Read more
Incident date: Sep 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIB... Read more
Incident date: Mar 1, 2016
2011 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jul 7, 2016
TAKATA RECALL--FIRST CALLED TO ORDER PARTS IN RECALL ( DRIVER AND PASSENGER AIRBAG INFLATORS) ON JULY 7. JUST CALLED ( SEPTEMBER 12) AND PARTS STILL NOT AVAILABLE. I DO NOT FEEL SAFE DRIVING MY CAR SINCE THE DRIVER'S AIRBAG IS AFFECTED BY THIS RECALL. I DO NOT FEEL THEY ARE RESPONDING IN AN APPROPRIATE AMOUNT OF TIME TO RECTIFY THIS ISSUE. DEALER HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. IT'S... Read more
Incident date: Sep 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
Incident date: Jul 8, 2015
FLUID IN REAR VIEW MIRROR THAT ACTS AS ANTI-GLARE, LIQUEFIED AND LEAKED OUT OF MIRROR CASING. ANTI-GLARE CAPABILITY NO LONGER EXISTS, MAKING NIGHT VISION VIA REAR VIEW MIRROR TO BE OBSCURED BY BRIGHTNESS OF HEADLIGHTS OF OTHER VEHICLES, LIQUID ALSO VERY VISCOUS AND DIFFICULT TO REMOVE.
Incident date: Sep 12, 2016
MY MDX HAS ONLY 62,400 MILES AND TODAY I GOT A MESSAGE "CHECK STARTER SYSTEM" DUE TO THE HFL MODULE IS DRAINING THE BATTERY. LUCKILY THE CAR WAS IN MY GARAGE AT THE TIME. I HAD TO CHARGE THE BATTERY SO I COULD START THE CAR. ALL THE INFO I HAVE READ ONLINE STATES THE THE HFL MODULE GETS REAL HOT AND CAN CAUSE FIRE. MY GARAGE IS UNDER MY BEDROOM. THIS IS A PART MADE BY JOHNSON CONTROLS, ACURA NEED... Read more
Incident date: Sep 9, 2016
TAKATA RECALL IN MARCH 2016, I RECEIVED AN OFFICIAL RECALL NOTICE REGARDING TAKATA AIRBAG ON MY 2012 ACURA TL FROM ACURA INTERNATIONAL. THE LETTER STATED THAT THE "FIX" WOULD BE AVAILABLE SUMMER 2016. SUMMER HAS COME AND GONE WITH NO NOTIFICATION THAT PART WAS IN STOCK AT DEALERSHIP (MIKE HARVEY, BURLINGAME CA). IN THE MEANTIME, I HAVE BOUGHT A NEW CAR AND AM TRYING TO SELL MY TL. I HAVE BEEN ... Read more
Incident date: Sep 10, 2016
INFLATOR RECALL - WE RECEIVED A RECALL LETTER FROM ACURA IN JULY 2016 THAT TOLD US TO FIX THE AIRBAG INFLATOR IMMEDIATELY. THEY ALSO RECOMMENDED WE DON'T DRIVE OUR CAR UNTIL THE CHANGES HAVE BEEN MADE. SO, WE IMMEDIATELY CALLED THE DEALER AND THEY TOLD US THEY DID NOT HAVE THE PART, BUT WOULD CALL US WHEN IT ARRIVED. A MONTH WENT BY, SO WE CALLED AGAIN AND THEY STILL DID NOT HAVE THE PART. AFTER 2... Read more
Incident date: Mar 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE... Read more
Incident date: Sep 9, 2016
BY ACCIDENT, I AM ABLE TO TURN OFF THE ENGINE AND REMOVE THE KEY FROM THE IGNITION WITH THE TRANSMISSION STILL IN GEAR. CAMPAIGN #10V364000 COVERS HONDA VERSION OF MY CAR, #12V573000 COVERS ACURA MDX ONLY, NOTHING FOR MY ACURA VERSION OF THE HONDA SEDANS.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Feb 12, 2016
THIS RECALL HAS BEEN ANNOUNCED SINCE FEBRUARY 2016 (7 MONTHS AGO), BUT THE PARTS ARE STILL NOT AVAILABLE. I AM NOT CONFIDENT THAT MY CAR IS SAFE TO DRIVE.
Incident date: Aug 15, 2016
IN SEPTEMBER 2012, ACURA ISSUED PRODUCT UPDATE FOR TORQUE CONVERTER SAYING THE TRANSMISSION SOFTWARE UPDATE NEEDED TO PREVENT DAMAGE TO THE TRANSMISSION. I RECEIVED THE NOTIFICATION ON AUGUST 2016. THIS IS 6 YEARS AFTER ORIGINAL NOTIFICATION AND BEYOND THE EXTENDED WARRANTY. I HAVE CALLED ACURA ABOUT THE UNFAIRNESS OF THEIR PRODUCT SOFTWARE UPDATE WARRANTY LIMITATIONS TO NO AVAIL.
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Sep 9, 2016
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Sep 1, 2016
TAKATA RECALL. ACURA WAS SUPPOSED TO REPLACE MY AIRBAG "IN THE SUMMER OF 2016". THE SUMMER IS OVER, BUT THE PARTS ARE STILL UNAVAILABLE. I WANT THIS SHRAPNEL BOMB IN MY STEERING WHEEL REPLACED NOW.
Incident date: Mar 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Sep 8, 2016
TAKATA RECALL. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL (AIRBAG INFLATOR RECALLS). IT WAS PROMISED TO FIX IN SUMMER 2016
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 24, 2016
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. ... Read more
Crash
1 injured
Incident date: Aug 24, 2016
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. ... Read more
Crash
1 injured
Incident date: Aug 24, 2016
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. ... Read more
Crash
1 injured
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DI... Read more
Incident date: Jun 1, 2016
SRS LIGHT ILLUMIMATED. TOOK TO ACURA DEALER, STATED OPDS SENSOR AND/OR OPDS UNIT FAILURE. $1200-$1600 TO REPLACE 1 OR 2 UNITS. AIRBAGS WILL NOT DEPLOY IN EVENT OF IMPACT. THIS IS TOTALLY A SAFETY ISSUE AND SHOULD BE COVERED BY THE MANUFACTURER.
Incident date: Mar 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Sep 5, 2016
TL* THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT STATED THAT THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,594.
Incident date: Sep 6, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 40 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE OF THE SRS UNIT, BUT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Incident date: Sep 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
Incident date: Jul 5, 2016
I'M REACHING OUT REGARDING A TAKATA AIR BAG RECALL WHICH HAS BEEN IN EFFECT FOR SOME TIME. I REACHED OUT TO MY DEALER'S SERVICE DEPARTMENT NUMEROUS TIMES TO HAVE THE AIRBAGS REPLACED (OVER THE LAST SEVERAL MONTHS). I WAS TOLD THE FIRST TIME A COUPLE OF WEEKS THEN I CALLED IN TWO WEEKS AND THEY CLAIMED NOT UNTIL THE END OF THE SUMMER AND NOW I HAVEN'T HEARD ANYTHING. I AM CONCERNED AS I HAVE TO ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jul 9, 2016
THE DASHBOARD IS CRACKING AROUND THE PERIMETER OF THE PASSENGER AIR BAG. THE CAR IS TYPICALLY GARAGED KEPT. IT SEEMS TO BE A MANUFACTURING DEFECT THAT SHOULD BE RECTIFIED BY THE ACURA. I NOTICED MANY OTHER THIRD GENERATION ACURA TL OWNERS HAVE HAD THE SAME PROBLEM. PLEASE SEE HTTP://IREPORT.CNN.COM/DOCS/DOC-708135 AND HTTP://WWW.COMPLAINTSBOARD.COM/COMPLAINTS/2004-ACURA-TL-C363363.HTML
Incident date: Feb 9, 2015
THE ACTIVE DAMPER SYSTEM (ADS) ON MY ACURA MDX HAS BEEN MALFUNCTIONING AND HAS CAUSED THE STRUTS TO FAIL ON BOTH THE FRONT AND REAR. REQUIRING IT TO BE REPLACED. THERE ARE A NUMBER OF ISSUES RELATED TO THE ADS SYSTEM THAT HAVE BEEN IDENTIFIED IN RESPECTIVE FORUMS BY CUSTOMERS. ACURA CANADA HAS EXTENDED THE WARRANTY TILL THE END OF THE YEAR (2016), HOWEVER, ACURA AMERICA IS NOT WILLING TO ACKNOWLED... Read more
Incident date: Aug 31, 2016
THIS IS THE THIRD TIME THE ELECTRICAL SYSTEM HAS FAILED CAUSED BY "BATTERY DRAINAGE". LOCAL REPAIR SHOPS DO NOT KNOW HOW TO FIX PROBLEMS, BUT DEALER'S AND HONDA MECHANICS ARE VERY FAMILIAR WITH THIS HORRIBLE PROBLEM. EVERYONE FIXING THE PROBLEM KNOWS VERY WELL THIS SHOULD BE "A RECALL" MATTER, AND CREATES A GREAT ROAD HAZARD AS WELL ARE GARAGE FIRES AND LOSS OF LIFE. THE THINGS INVOLVED ARE "BLUE ... Read more
Incident date: Sep 5, 2016
TAKATA RECALL: STATUS AS 09/05/16 "REMEDY NOT YET AVAILABLE ". THIS IS AN UNACCEPTABLE LENGTH OF TIME FOR ISSUE RESOLUTION. PROVIDE REMEDY BY 09/30/16.
Incident date: Sep 5, 2016
TAKATA RECALL: I CALLED MY LOCAL DEALER (SCANLON ACURA) UPON RECEIPT OF NHTSA RECALL 16V-344. THIS WAS IN EARLY JULY 2016. I WAS TOLD WHEN THE PART CAME IN I WOULD BE CONTACTED. IT IS NOW EARLY SEPTEMBER 2016 AND I HAVE NOT BEEN CONTACTED. I FIND THIS DISTRESSING AS I DO NOT HAVE FULL FUNCTIONALLY OF MY VEHICLE AND DON'T KNOW WHEN THIS ISSUE WILL BE RESOLVED.
Incident date: Sep 5, 2016
TABS INSIDE OF THE KEYLESS REMOTE SLOT BECOME WORN, STICK BACK AND/OR BREAK . IN ADDITION TO BEING COSTLY TO REPLACE, IT POSES AS A SECURITY HAZARD OR A HIGH RISK FOR THEFT BECAUSE THE CAR DOORS WILL NOT LOCK AND ALARM BECOMES DISABLED. THE VEHICLE WILL THINK THE KEY IS STILL IN THE IGNITION. AFTER RESEARCHING THIS ISSUE, I FOUND THAT COUNTLESS PEOPLE HAVE EXPERIENCED THIS ISSUE. THIS HAPPENED TO ... Read more
Incident date: Aug 22, 2016
THE DASHBOARD IS STARTING TO CRACK OVER THE PASSENGER AIRBAG AND I AM VERY SCARED THAT IT WILL DEPLOY WITHOUT WARNING INJURING MY PASSENGER.
Incident date: Apr 18, 2016
MY DASH BOARD CRACK WITH NOT REASON RIGHT IN THE MEDIUM
Incident date: Mar 1, 2016
TAKATA RECALL: BEEN WAITING SINCE MARCH, 2016 FOR REPLACEMENT AIRBAG. CAN THIS BE EXPEDITED.