Showing 16,985 complaints for ACURA
Incident date: Nov 30, 2015
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED
... AT 12-13K MILES. ITS FAIRLY NEW CAR. MY CONCERN IS TO REPLACE ALL THE BAD ROTORS BUT DEALER INSISTED THAT THEY WILL RESURFACE THOSE ROTORS. RESURFACING REDUCES THE LIFE OF THE ROTORS AND THEN I CALLED ACURA AND THEY ASSIGNED ME DISTRICT CASE MANAGER AND IN TURN THEY TALKED TO DEALER AND FINAL RESULT IS THAT THEY WILL RESURFACE IT NOT REPLACE IT. IF THE PRODUCT IS DEFECTIVE THEN THEY SHOULD REPLACE IT. I THINK THE AMOUNT OF CONCERNS REGARDING 2014 ACURA MDX THEY ARE RECEIVING REGARDING THE BRAKES ARE ENORMOUS AND THEY SHOULD RECALL OR REPLACE THE ROTORS. ENGINE NOISE/ TRANSMISSION NOISE. WHILE GOING TO LA FROM SACRAMENTO I NOTICED THAT WHILE AT 65- 70 MPH THERE IS ALWAYS A WHISTLING NOISE WHEN YOU ARE STEPPING ON GAS AND WHEN YOU TAKE YOUR FOOT OFF THE GAS IT STOPPED. ITS ANNOYING AND DEFEATS THE PURPOSE OF BUYING SUCH A HIGH END SUV AND INSTEAD OF LESS ROAD NOISE YOU HEAR WHISTLING SOUND. I TOOK IT TO DEALER FOR DIAGNOSTIC AND THEY STATED THAT ITS EITHER FROM ENGINE OR FROM TRANSMISSION AND THEY HAVE NO SOLUTION TO IT. UPDATE FROM APR 25, 2016 THIS IS UPDATE FROM LAST TIME WHEN NIELLO ACURA COULD REPLICATE THE NOISE BUT THERE WASN'T ANY SOLUTION TO IT. I CALLED ACURA HQ AND THEY SET AN APPOINTMENT FOR ACURA TECH-DPSM ON 04/21/2016 TO DRIVE AND NEXT DAY I GET CALL BACK THAT THEY COULD REPLICATE THE WHISLING NOISE BUT THE SAME NOISE ALSO CAME FROM OTHER 2014 MODEL THEY DROVE. SO THERE IS NO SOLUTION TO IT.Read more
Incident date: May 28, 2016
TAKATA RECALL. ON MEMORIAL DAY WEEKEND I RETURNED MY CAR TO HOOMAN ACURA IN VAN NUYS, CA. ON VAN NUYS BLVD. ON THE PHONE, I WAS TOLD THE POLICY WAS TO HOLD THE RETURNED CARS AT THE DEALER, I WOULD BE GIVEN A RENTAL VOUCHER, AND THAT I WOULD BE CALLED WHEN THE REPAIR WAS MADE. AT THE DEALER, I WAS TOLD THAT HOOMAN WAS NOT TAKING THE RECALLED VEHICLES, COULD NOT PROVIDE A DATE BY WHICH THE FIX WO
... ULD BE MADE, BUT WOULD PROVIDE ME A RENTAL CAR WHICH I HAD TO GET THAT DAY BY NOON. I WOULD HAVE TO TAKE THE RECALLED ACURA BACK TO MY HOUSE. THE COMPLAINT IS REGARDING THE FALSE VEHICLE/RETENTION/STORAGE AGREEMENT WHICH I AM ATTACHING TO THIS COMPLAINT. IN SUM, THE AGMT SAYS THAT IT IS THE POLICY OF HONDA TO RETAIN THE SUBJECT VEHICLE UNTIL PARTS ARE IN TO EFFECT THE REPAIR. BUT THE PEOPLE AT THE DEALER TELL YOU THAT HOOMAN DEALERSHIP DOES NOT (AND NO DEALER) RETAINS THE RECALLED VEHICLE. YET THE AGMT THAT THE DEALER WANTS THE CUSTOMER TO SIGN SAYS THAT CUSTOMER "WISHES TO RETAIN THE VEHICLE" WHICH IS CLEARLY NOT MY WISH. BOTTOM LINE, THEY WON'T TAKE THE RECALLED CAR THAT YOU DRIVE IN. THE CUSTOMER HAS TO: 1) BRING TWO PEOPLE--ONE TO DRIVE THE RENTAL AND ONE TO DRIVE THE REJECTED AND UNSAFE CAR BACK, 2) HAVE A SPACE TO PARK AN ADDITIONAL CAR--WHICH I DON'T, AND 3) THE DEALER CAN'T PROVIDE ANY DATE BY WHICH YOU CAN GET THE CAR FIXED--SO YOU CAN'T EVEN PAY TO STORE THE RECALLED CAR YOURSELF . THE CERTIFICATION FALSELY SAYS THAT THE CUSTOMER UNDERSTANDS THAT RETAINING THE RECALLED VEHICLE "DEVIATES FROM HONDA REQUIREMENTS". BUT THAT IS FALSE. THE DEALER TELLS THE CUSTOMER IT WON'T TAKE THE RECALLED CAR PENDING REPAIR REGARDLESS OF WHAT THE CUSTOMER WANTS AND THAT THE CUSTOMER MUST STORE AND ARRANGE TO GET THE CAR HOME .Read more
Incident date: May 28, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Incident date: May 28, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Incident date: May 28, 2016
RECENTLY FACED A SITUATION WHERE I WAS TRAVELING ON A FREEWAY @ 65-70 MPH AND SUDDENLY SUV FLASHED A FCW( FORWARD COLLISION WARNING SYSTEM) . I HAD TO APPLY THE BRAKES IN THE MIDDLE OF THE FREEWAY FEARING AN ACCIDENT. IT MAY HAVE CAUSED US TO TO GO INTO A CRASH WITH A CARS COMING FROM BEHIND . NHTSA HAS TO LOOK INTO THIS FEATURE. THERE IS SOME PROBLEM WITH THE SENSORS OF FCW
Incident date: May 29, 2016
FRONT PASSENGER LIGHT FLICKERING MORE FREQUENTLY THESE DAY. WENT TO DEALER AND REPLACED THE LOW BEAM LIGHT BULB. STILL EXPERIENCED THE ISSUE WHEN YOU MADE A RIGHT TURN AND NOTICED LIGHT START FLICKERING AND SOMETIME IT OFF. VERY ANNOYING AND BOTHERSOME TO DRIVER. SAW NUMEROUS COMPLAINTS ABOUT THE FLICKERING LIGHT AND THINK IT'S TIME FOR NHTSA TO START LOOKING INTO THIS PROBLEM BEFORE THEY GET WORS
... E. HONDA KNEW THE PROBLEM BUT AVOID ACKNOWLEDGE UNTIL SOMEONE GET HURT. DEALER ARE CHARGING CONSUMER OVER $1000 JUST TO REPLACE THE WHOLE HEADLIGHT. SOMETIME, STILL WOULDN'T FIX THE PROBLEM, I URGE NTHSA TO INVESTIGATE IMMEDIATELY.Read more
Incident date: May 16, 2016
THE VEHICLE THAT I USE FOR DAILY COMMUTE, ACURA MDX, HAD A BREAK DOWN ON 5/16/16. IT WAS LATER TOWED TO THE ACURA DEALERSHIP ( SUBURBAN ACURA ). THE CAUSE OF THE BREAKDOWN WAS DIAGNOSED AS OVERHEATING OF THE ENGINE DUE TO TAMPERING. ALSO, THE VEHICLE WAS AT THE SAME DEALERSHIP ON 4/23/16 WHEN NO PROBLEM WAS NOTICED. MY VEHICLE IS ALWAYS PARKED IN A SECURE LOCATION AT WORK ( MONITORED BY VE
... TERANS POLICE AT THE VA HOSPITAL ) AND AT HOME IN A SECURE GARAGE. I ASKED THE VA POLICE IF THERE IS A POSSIBILITY OF TAMPERING AT WORK AND I HAVE BEEN TOLD THAT THEY WOULD HAVE NOTICED IT SINCE THE AREA IS UNDER VIDEO SURVEILLANCE. I STRONGLY SUSPECT THAT THE SUV WAS COMPROMISED ( TAMPERED / DAMAGED ) DURING ROUTINE MAINTENANCE WHEN IT WAS AT THE DEALERSHIP PRIOR TO THE BREAKDOWN AND THE DEALER IS TRYING TO DEFLECT THE ISSUE BY CITING TAMPERING AS THE CAUSE. WHEN ASKED IF THIS WAS POSSIBLE, ACURA CUSTOMER SERVICE ( MRS APRIL AT 800-382-2238 EXT 115239 ) & THE DEALERSHIP ( SUBURBAN ACURA, FARMINGTON HILLS, MI )DENY THIS BY VERBALLY STATING THAT " ENGINE HEATING DUE TO THIS KIND OF TAMPERING WOULD RESULT WITHIN LESS THAN 5 MILES OF DRIVING AND I WOULD HAVE NOTICED IT ON THE DAY THE SUV LEFT THE DEALERSHIP WHEN IT WENT FOR ROUTINE MAINTENANCE" I FAIL TO UNDERSTAND HOW I COULD DRIVE MORE THAN 20 MILES TO WORK OR BACK HOME IF TAMPERING DID HAPPEN AT EITHER WORK OR AT HOME. TAMPERING OF THIS KIND APPARENTLY IS ONLY POSSIBLE WITH SPECIAL INSTRUMENTATION AND I FAIL TO UNDERSTAND WHY ANYONE WOULD DO THIS. THE OTHER ISSUE WE SUSPECT IS IF THERE IS A DEFECTIVE PART ( FROM ACURA ) AND THEY ARE UNWILLING TO ADMIT IT TO AVOID LIABILITY.Read more
Incident date: May 1, 2007
HEADLIGHTS HAVE PREVIOUSLY FLICKERED AND TEMPORARILY TURNED OFF, DEALER HAS CLAIMED OUR VEHICLE WAS THE ONLY ONE IMPACTED, LOW BEAMS HAVE NOW COMLPLETELY FAILED CREATING A SAFETY HAZARD
Incident date: Oct 17, 2015
CAN YOU PLEASE INVESTIGATE THE 2015 ACURA TLX WITH THE 9SP TRANSMISSION? THERE IS UNINTENDED ACCELERATION WHEN SLOWING DOWN, UNANTICIPATED SURGING, AND UNEXPECTED HESITATION WHEN ATTEMPTING TO ACCELERATE. THIS IS A KNOWN ISSUE WITHIN HONDA BUT THERE HAS BEEN NO RECALL OR PUBLIC FIX FROM HONDA. I INCLUDED THE PURCHASE DATE OF THE CAR BUT THE ABOVE HAPPENS AT VARIOUS TIMES. HTTP://ACURAZINE.
... COM/FORUMS/5G-TLX-PROBLEMS-FIXES-420/9AT-HARD-SHIFT-1-2-2-3-A-919230Read more
Incident date: Oct 17, 2015
CAN YOU PLEASE INVESTIGATE THE 2015 ACURA TLX WITH THE 9SP TRANSMISSION? THERE IS UNINTENDED ACCELERATION WHEN SLOWING DOWN, UNANTICIPATED SURGING, AND UNEXPECTED HESITATION WHEN ATTEMPTING TO ACCELERATE. THIS IS A KNOWN ISSUE WITHIN HONDA BUT THERE HAS BEEN NO RECALL OR PUBLIC FIX FROM HONDA. I INCLUDED THE PURCHASE DATE OF THE CAR BUT THE ABOVE HAPPENS AT VARIOUS TIMES. HTTP://ACURAZINE.
... COM/FORUMS/5G-TLX-PROBLEMS-FIXES-420/9AT-HARD-SHIFT-1-2-2-3-A-919230Read more
Incident date: May 20, 2016
TL* THE CONTACT OWNS A 2006 ACURA TSX. WHILE DRIVING 35 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK WAS LEAKING FLUID FROM BOTH SIDES AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Incident date: Feb 12, 2016
I AM SERIOUSLY CONCERNED ABOUT MY SAFETY DRIVING MY ACURA. I GOT A SAFETY RECALL NOTICE FROM THE MANUFACTURER DURING THE MONTH ON FEBRUARY, 2016 WITH MULTIPLE CALLS BEING PLACED THE MANUFACTURER HAS NO FIXED DATE IN RESOLVING THE PROBLEM. WITH THE SAFETY RECALL I WASN'T ABLE TO SELL MY VEHICLE SINCE IT IS DEFECTIVE AND THERE WAS NO SOLUTION PROVIDED BY THE MANUFACTURER. EVEN AFTER MULTIPLE
... CALLS ACURA CLIENT RELATIONS DIDN'T RESPOND PROPERLY AND THEY WERE NOT VERY HELPFUL IN RESOLVING MY ISSUES. I WOULD KINDLY REQUEST NHTSA TO KINDLY LOOK INTO THE ISSUE AND DIRECT ACURA ACCORDINGLY.Read more
Incident date: May 15, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY B
... LAMED "BAD GAS." THIS IS AN EXCUSE AS THE VEHICLE ONLY HAD 1300 MILES ON IT AND HAD ONLY HAD 2 FILL UPS, AND BOTH WERE WITH TOP TIER PREMIUM GASOLINE. IN ADDITION, I DO NOT BELIEVE SOME "BAD" GAS SHOULD CAUSE THE ENTIRE VEHICLE TO GO COMPLETELY HAYWIRE SHUTTING EVERY SYSTEM OFF. THIS SEEMS TO BE A MAJOR FLAW IF SO. HOWEVER, AS I DON'T BELIEVE THE ANALYSIS THAT IT WAS "BAD GAS", I THINK ACURA HANDLED THE SITUATION WRONG AND IS SIMPLY USING AN EXCUSE RATHER THEN DETERMINING WHY SOME SORT OF ELECTRICAL CONDITION CAUSED THIS MASSIVE FAILURE OF THE VEHICLE.Read more
Incident date: May 15, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY B
... LAMED "BAD GAS." THIS IS AN EXCUSE AS THE VEHICLE ONLY HAD 1300 MILES ON IT AND HAD ONLY HAD 2 FILL UPS, AND BOTH WERE WITH TOP TIER PREMIUM GASOLINE. IN ADDITION, I DO NOT BELIEVE SOME "BAD" GAS SHOULD CAUSE THE ENTIRE VEHICLE TO GO COMPLETELY HAYWIRE SHUTTING EVERY SYSTEM OFF. THIS SEEMS TO BE A MAJOR FLAW IF SO. HOWEVER, AS I DON'T BELIEVE THE ANALYSIS THAT IT WAS "BAD GAS", I THINK ACURA HANDLED THE SITUATION WRONG AND IS SIMPLY USING AN EXCUSE RATHER THEN DETERMINING WHY SOME SORT OF ELECTRICAL CONDITION CAUSED THIS MASSIVE FAILURE OF THE VEHICLE.Read more
Incident date: May 15, 2016
AT 1300 MILES. VEHICLE EXHIBITED A CONDITION WHERE THE ENTIRE ELECTRICAL SYSTEM FAILED, TRIGGERING ALERTS FOR EVERY SYSTEM. EMISSIONS, STABILITY, EVERY SAFETY FUNCTION, BRAKES, STEERING. VEHICLE WENT INTO SOME KIND OF FAILSAFE MODE WHERE THE TRANSMISSION DID NOT SHIFT WELL AT ALL, AND THE CAR WAS BARELY DRIVABLE. VEHICLE DID THIS TWICE OVER A WEEKEND. TOOK IT TO ACURA, AND AFTER AN ANALYSIS THEY B
... LAMED "BAD GAS." THIS IS AN EXCUSE AS THE VEHICLE ONLY HAD 1300 MILES ON IT AND HAD ONLY HAD 2 FILL UPS, AND BOTH WERE WITH TOP TIER PREMIUM GASOLINE. IN ADDITION, I DO NOT BELIEVE SOME "BAD" GAS SHOULD CAUSE THE ENTIRE VEHICLE TO GO COMPLETELY HAYWIRE SHUTTING EVERY SYSTEM OFF. THIS SEEMS TO BE A MAJOR FLAW IF SO. HOWEVER, AS I DON'T BELIEVE THE ANALYSIS THAT IT WAS "BAD GAS", I THINK ACURA HANDLED THE SITUATION WRONG AND IS SIMPLY USING AN EXCUSE RATHER THEN DETERMINING WHY SOME SORT OF ELECTRICAL CONDITION CAUSED THIS MASSIVE FAILURE OF THE VEHICLE.Read more
Incident date: Apr 23, 2015
TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSEN
... GER WAS PREGNANT AND THE EXTENT OF HER INJURIES WERE UNKNOWN. THE REAR PASSENGER INJURED HIS SHOULDER, BACK, AND NECK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT PROVIDED.Read more
Crash
3 injured
Incident date: Apr 23, 2015
TL* THE CONTACT OWNED A 2015 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE AIR BAGS DID NOT DEPLOY AND THE HEADREST DETACHED FROM THE SEAT. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE THREE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED FROM NECK AND BACK INJURIES. THE PASSEN
... GER WAS PREGNANT AND THE EXTENT OF HER INJURIES WERE UNKNOWN. THE REAR PASSENGER INJURED HIS SHOULDER, BACK, AND NECK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT PROVIDED.Read more
Crash
3 injured
Incident date: Mar 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V061000(AIR BAGS) AND WAS PLACED ON A WAITING LIST. THE CONTACT HAD BEEN WAITING FOR SEVERAL MONTHS FOR THE PARTS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: May 12, 2016
TRANSMISSION NEEDING REPLACEMENT IN LESS THAN 100K MILES. HARD SHIFTING NOTICED SUBSTANTIALLY WHILE DRIVING. CAR ONLY AT ONLY 65K MILES.
Incident date: May 15, 2016
TAKATA RECALL PROBLEM...PASSENGER SIDE OF CAR ON DASHBOARD-OUTLINE OF AIRBAG APPEARED, BREAK IN LEATHER ON DASHBOARD. NO CAR ACCIDENT OCCURRED. AIRBAG HAS NOT DEPLOYED AS OF YET. NOTICED CRACK ON DASHBOARD WEEK OF 5/15/2016
Incident date: May 1, 2016
2006 ACURA RL. CONSUMER WRITES IN REGARDS TO DEALERSHIP REPRESENTATIVES EXTREMELY RUDE WHEN CONSUMER REQUESTS LOANER VEHICLE INFORMATION UNTIL REPLACEMENT PARTS ARE AVAILABLE TO COMPLETE AIRBAG RECALL. *SMD
Incident date: Sep 1, 2014
WHILE DRIVING AT APPROXIMATELY 50MPH THE CAR SUDDENLY STALLED. VSA AND TRANSMISSION LIGHT ILLUMINATED. I PULLED OVER TO A SAFE SPOT, TURNED THEY VEHICLE OFF AND BACK ON. THE LIGHTS WENT OFF AND DRIVING SEEMED NORMAL, BUT AFTER DRIVING FURTHER IT HAPPENED AGAIN. TOOK THE CAR TO DEALERSHIP AND THEY SAID IT WAS THE PEDAL POSITION SENSOR, PAID TO HAVE IT REPLACED. THE NEXT DAY WE DROVE TO TEXAS FROM N
... C AND THE SAME THING HAPPENED. WE CALLED THE DEALERSHIP AND THEY SAID IT MAY TAKE A MONTH FOR EVERYTHING TO REPROGRAM. WE GAVE IT A YEAR AND NOTHING CHANGED SO TOOK IT TO A MECHANIC WHO DISCOVERED THE PART WAS NEVER REPLACED. WE PAID TO HAVE IT REPLACE AGAIN. PROBLEM IS NOW RESOLVED.Read more
Incident date: May 11, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS JUMPED AND THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE AND THE SMELL OF FUMES EMITTED INTO THE VEHICLE. THE VEHIC
... LE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.Read more
Incident date: May 11, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE BATTERY WAS JUMPED AND THE VEHICLE WAS ABLE TO START. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THERE WAS OIL LEAKING FROM THE ENGINE AND THE SMELL OF FUMES EMITTED INTO THE VEHICLE. THE VEHIC
... LE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 188,000.Read more
Incident date: Feb 12, 2016
TAKATA RECALL: I RECEIVED A SAFETY RECALL LETTER FROM ACURA AUTOMOBILE DIVISION DATED MARCH 2016. I WAS ON VACATION WHEN THE LETTER WAS MAILED. UPON RETURING HOME AND READING THIS RECALL NOTICE I CALLED ACURA CLIENTS RELATIONS ON MARCH 24, 2016. THEY TOLD ME TO CALL THE DEALER SERVICE MANGER WHERE I PURCHASE MY CAR. I WENT TO THE DEALER ON MARCH 30, 2016. I HAD TO SIGN ACURA TAKATA AIRBAG INFLAT
... OR REPLACEMENT VEHICLE RETENTION/STORAGE OWNER INDEMNIFICATION AGREEMENT. I WAS GIVEN A PURCHASE TO TAKE TO ENTERPRISE CAR RENTAL FOR A RENTAL CARD. I WAS GIVEN A FORD FOCUS UNTIL THE SUMMER OF 2016 WHILE MY BRAND NEW ACURA IS PARKED IN MY DRIVE WAY SINCE MARCH 2016 WHILE I AM MAKING A $398 MONTHLY CAR PAYMENT ON A BRAND NEW ACURA ILX THAT I CANNOT DRIVE UNTIL MID OR LATE SUMMER OF 2016. I THINK MY CAR PAYMENTS SHOULD BE REIMBURSED FROM THE DATE OF THE RECALL NOTICE UNTIL PARTS BECOME AVAILABLE FOR REPAIRS AND MY CAR IS REPAIRED AND SAFETY TO DRIVE AGAIN. IF I WANT TO DRIVE A FORD FOCUS IN THE FIRST PLACE. AT LEAST ACURA COULD HAVE PROVIDED A CAR IN THE SAME CLASS AS MY ACURA ILX 2015. I HAVE ALWAYS DRIVEN A HONDA OR ACURA VEHICLE AND I HAVE BEEN DRIVING OVEN 30 YEARS. I AM VERY UNHAPPY THAT I HAVE TO PAY A MONTHLY CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE. UNHAPPY ACURA CUSTOMER MEMRead more
Incident date: Jan 1, 2015
TAKATA RECALL? AIRBAG LIGHT COMES ON PERIODICALLY WHILE STATIONARY AND WHILE IN MOTION. THERE ARE CRACKS IN PASSENGER SIDE DASHBOARD ABOVE THE AIRBAG. THE CRACKS STARTED APPEARING OVER A YEAR AGO, BUT THEY ARE EXPANDING.
Incident date: May 15, 2016
2012 ACURA TSX SPORTS WAGON (~31K MILES) - FAILURE OF ELECTRONIC POWER STEERING (EPS). LAST WEEK I PARKED THE VEHICLE WITH WHEELS TURNED TO THE LEFT AND WHEN I RESTARTED THE CAR AFTER FEW MINUTES, THE POWER STEERING WAS GONE. I TURNED THE CAR OFF, RESTARTED IT AGAIN AND THE POWER STEERING CAME BACK. DID NOT THINK MUCH OF IT. THE POWER STEERING WENT OUT AGAIN (COMPLETE FAILURE) A COUPLE OF
... DAYS AGO WHILE DRIVING ON A STREET WITH MY FAMILY. I FELT THE STEERING WHEEL "JERK" TO LEFT AND RIGHT AND THEN A COMPLETE LOSS OF THE POWER STEERING. LUCKILY, I WAS ABLE TO MAINTAIN THE CAR IN LANE AND PULL IT OVER WITH USING A LOT OF FORCE. TURNING THE CAR ON AND OFF DID NOT HELP. THIS IS A GREAT SAFETY CONCERN. HAD I BEEN DRIVING ON A HIGHWAY OR A CURVY ROAD, COULD HAVE ENDED IN A HORRIBLE ACCIDENT. WITHOUT THE POWER STEERING IT REQUIRES A LOT OF FORCE TO CONTROL THE CAR. TOOK THE CAR TO THE DEALER AND WAS TOLD IT IS THE EPS UNIT (~$1,200 PARTS PLUS LABOR) . I CALLED ACURA'S MAIN OFFICE WITH MY CONCERN. THEY PROMISED TO LOOK INTO THIS AND TALK TO THE DEALER ABOUT DISCOUNTED FIX (MANUFACTURER WARRANTY JUST EXPIRED). I CHECKED THE INTERNET AND THERE IS OVER A HUNDRED OF SIMILAR EPS COMPLAINTS FOR ACURA AND HONDA. THERE WAS AN INVESTIGATION OPENED UNDER HONDA, HOWEVER, IT WAS CLOSED WITHOUT A RECALL. THIS IS A GREAT SAFETY CONCERN AND SHOULD BE A RECALL.Read more
Incident date: May 18, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REM
... EDY WOULD BE AVAILABLE IN APRIL. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRM
... S PARTS NOT AVAILABLE.Read more
Incident date: Mar 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A
... VAILABLE.Read more
Incident date: May 13, 2016
I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A
... RECALL I HAVE PROOF THAT IT HAS BEEN ONGOING. WHEN YOU ARE STOPPED AND THEN PROCEED TO GO THE CAR WILL JERK AND HESITATE TO SHIFT TO NEXT GEAR. THIS CAN HAPPEN WHILE YOU ARE DRIVING ALSO, IF YOU HAVE TO BRAKE AND THEN START AGAIN. ITS VERY UPSETTING I HAVE OWNED ACURAS BEFORE, THE ACURA TL AND THE ACURA INTEGRA, BOTH CARS HAD A HIGH PERFORMANCE. THIS CAR NOT SO MUCH. WHEN IS ACURA GOING TO DO SOMETHING ABOUT THIS?? THERE HASN'T BEEN JUST ONE EPISODE THIS IS AN EVERYDAY OCCURRENCE.Read more
Incident date: May 13, 2016
I HAVE A 2015 ACURA TLX 4CYL. IT IS A VERY NICE LOOKING CAR HOWEVER THERE IS SOMETHING WRONG WITH THE TRANSMISSION. I HAVE TAKEN IT INTO THE ACURA DEALERSHIP AND THEY HAVE CONFIRMED THAT THERE IS SOMETHING WRONG HOWEVER THEY ARE NOT SURE WHAT. ALL THEY TELL ME IS THAT THERE ARE NO CODES COMING UP TELLING THEM WHAT IT IS. THEY JUST TELL ME THAT EVERYTHING IS DOCUMENTED SO IF AND WHEN THERE IS A
... RECALL I HAVE PROOF THAT IT HAS BEEN ONGOING. WHEN YOU ARE STOPPED AND THEN PROCEED TO GO THE CAR WILL JERK AND HESITATE TO SHIFT TO NEXT GEAR. THIS CAN HAPPEN WHILE YOU ARE DRIVING ALSO, IF YOU HAVE TO BRAKE AND THEN START AGAIN. ITS VERY UPSETTING I HAVE OWNED ACURAS BEFORE, THE ACURA TL AND THE ACURA INTEGRA, BOTH CARS HAD A HIGH PERFORMANCE. THIS CAR NOT SO MUCH. WHEN IS ACURA GOING TO DO SOMETHING ABOUT THIS?? THERE HASN'T BEEN JUST ONE EPISODE THIS IS AN EVERYDAY OCCURRENCE.Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS
... NOT AVAILABLE. UPDATED 06/10/16*LJ UPDATED 06/20/16.*JBRead more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
... WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
... WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
... WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: Sep 12, 2014
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS), 13V092000 (SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL SYSTEM), AND 12V573000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER
... WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: May 16, 2016
TAKATA RECALL- HAS THE PART BE CREATED TO FIX THE PROBLEM
Incident date: Apr 1, 2016
THERE IS A LONG SPLIT RIGHT ALONG THE SIDE OF WHERE THE AIRBAG SITS ON THE PASSANGER SIDE. THIS CONCERNS ME BEING RIGHT OVER THE AIRBAG. LOOKING ONLINE THERE IS A FACEBOOK PAGE WITH COUNTLESS CONCERNS OF OTHERS WITH CRACKED DASHBOARDS IN THE SAME LOCATION. THIS CRACKING CONCERNS ME THAT THE AIRBAG MIGHT INFLATE WHILE DRIVING OR NOT INFLATE CORRECTLY IF IN AN ACCIDENT. MY FEAR IS IF I FILL THE CRAC
... K THAT THIS ALSO MIGHT IMPACT HOW THE AIRBAG WORKS. THIS SHOULD NOT HAPPEN WITH A LUXURY CAR AND APPARENTLY THIS IS HAPPENING IN TONS OF CARS FROM 2004 - 2008 THAT I'VE READ ABOUT. I RECENTLY NOTICED THIS, BUT LOOKING AT THE SIZE OF THE CRACK IT HAS LIKELY BEEN THERE FOR AWHILE AND I DIDN'T NOTICE IT. WHEN THE CAR HEATS UP THE CRACK ISN'T VISIBLE.Read more
Incident date: May 7, 2016
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT H
... AD NOT EXPERIENCED A FAILURE.Read more
Incident date: May 2, 2016
2010 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Incident date: May 5, 2015
MY DASHBOARD HAS TWO LARGE CRACKS RUNNING THE WIDTH OF THE DASHBOARD, ALONG WHERE THE AIRBAGS ARE SUPPOSED TO DEPLOY. NO ACCIDENT CAUSED THIS DEFECT.
Incident date: May 5, 2015
MY DASHBOARD HAS TWO LARGE CRACKS RUNNING THE WIDTH OF THE DASHBOARD, ALONG WHERE THE AIRBAGS ARE SUPPOSED TO DEPLOY. NO ACCIDENT CAUSED THIS DEFECT.
Incident date: Jan 1, 2014
POWER STEERING HAS BEEN AFFECTED DUE TO DEFECTIVE RACK AND PINION. CAR PULLS TO THE RIGHT AND POSES A SAFETY ISSUE ON HIGHWAY. STEERING HAS ALSO LOCKED UP DUE TO THE POWER STEERING LEAK WHILE DRIVING. A VERY FRIGHTENING SITUATION WHEN GOING FAXT SPEEDS. ALSO, THE FRONT PASSENGER AIRBAG STARTED CRACKING A FEW YEARS AGO AND AM QUESTIONING WEATHER IT WOULD DEPLOY IN A COLLISION.
Incident date: Jan 1, 2014
POWER STEERING HAS BEEN AFFECTED DUE TO DEFECTIVE RACK AND PINION. CAR PULLS TO THE RIGHT AND POSES A SAFETY ISSUE ON HIGHWAY. STEERING HAS ALSO LOCKED UP DUE TO THE POWER STEERING LEAK WHILE DRIVING. A VERY FRIGHTENING SITUATION WHEN GOING FAXT SPEEDS. ALSO, THE FRONT PASSENGER AIRBAG STARTED CRACKING A FEW YEARS AGO AND AM QUESTIONING WEATHER IT WOULD DEPLOY IN A COLLISION.
Incident date: Jan 1, 2014
POWER STEERING HAS BEEN AFFECTED DUE TO DEFECTIVE RACK AND PINION. CAR PULLS TO THE RIGHT AND POSES A SAFETY ISSUE ON HIGHWAY. STEERING HAS ALSO LOCKED UP DUE TO THE POWER STEERING LEAK WHILE DRIVING. A VERY FRIGHTENING SITUATION WHEN GOING FAXT SPEEDS. ALSO, THE FRONT PASSENGER AIRBAG STARTED CRACKING A FEW YEARS AGO AND AM QUESTIONING WEATHER IT WOULD DEPLOY IN A COLLISION.
Incident date: Jan 1, 2003
WHEN I PUT THE CAR IN GEAR AND TURN OFF THE SWITCH, THE CAR KEEPS ROLLING AND DOES NOT PROVIDE ANY HINDRANCE DUE TO ENGAGED GEAR FROM ROLLING IT. I THINK THIS IS A PROBLEM, AS MY OTHER CARS DON'T DO THIS. ON MY MAZDA CX-9, IF I PUT IT IN GEAR AND TRUN OFF THE SWITCH, THE GEAR STAYS ENGAGED AND PREVENTS THE CAR FROM ROLLING. I THINK MY ACURA HAS A MANUFACTURING DEFECT IN THE TRANSMISSION SINCE
... IT LETS THE CAR ROLL EVEN WHEN IT IS IN THE GEAR AND ENGINE IS OFF. I HAVE ASKED MY DEALER IN FREMONT TO TAKE A LOOK AT IT, AND HE SAYS THERE ARE NO RECALLS. BUT MY MECHANIC SAID THAT THERE ARE RECALLS FOR THIS DEFECT. I WILL APPRECIATE IF YOU CAN PLEASE HELP ME WITH THIS. THIS PROBLEM IS CONSTANT, AND IT HAS NOT BEEN RESOLVED. I AM AFRAID THIS CAN CAUSE ACCIDENTS.Read more
Incident date: Jan 1, 2016
THIS IS THE SECOND TRANSMISSION I PUT IN MY CAR , WARRANTY EXPIRED AND CAR IS STARTING TO JERK AND MAKE NOISE WHEN ACCELERATING. IT COST WAY TO MUCH MONEY TO KEEP REPLACING A TRANSMISSION IF ALL THE TRANSMISSIONS ARE HAVING THE SAME PROBLEM . WAY TO MANY PEOPLE ARE HAVING THIS ISSUE . WHY HASN'T THIS BEEN RECALLED YET?