Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 5, 2026
The contact owns a 2013 Land Rover Range Rover Sport. The contact stated that after refueling the vehicle, the fuel level became low very quickly. The check engine warning light and the hazard light was illuminated. The vehicle stalled on the highway due to the low fuel level. The contact attempted to accelerate; however, the vehicle lost motive power. The contact called for an Uber and purchased ... Read more
Incident date: Feb 12, 2026
The engine oil cooler failed causing engine oil to leak into the coolant system on my 2024 Chevy Silverado 3500HD. This requires a full replacement of the coolant system. In addition, excessive sludge buildup inside the motor is caused. This is a known issue with GM for 2024 Diesel vehicles. GM has released a service bulletin but is fighting my local dealership on the required repairs.
Incident date: Feb 12, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not exp... Read more
Incident date: Mar 6, 2026
The contact owned a 2008 Toyota Highlander. The contact stated that while driving at approximately 20 MPH, an abnormal, booming sound was emitted from the vehicle as heavy, black smoke entered her vehicle. Due to the smoke, the contact's vision became obstructed, and the contact immediately shifted into park and jumped out of her vehicle for safety. It was unknown if there were any warning lights.... Read more
Fire
1 injured
Incident date: Jan 8, 2026
The vehicle experienced recurring electrical system failures beginning in December 2023. The vehicle intermittently would not start and on several occasions lost power unexpectedly. The vehicle was taken multiple times to an authorized Ford dealership for diagnosis while still under the manufacturer warranty. The dealership repeatedly reported that no issue could be identified despite the recurri... Read more
Incident date: Feb 27, 2026
The contact owns a 2014 GMC Sierra 1500. The contact stated that while driving 30-40 MPH, the vehicle lost motive power, and RPM became raised. There was no warning light illuminated. The vehicle was taken to an independent mechanic, and was diagnosed with lower and upper fuel pump failure. The contact was informed that the lower and upper fuel pumps needed to be replaced. The independent mechanic... Read more
Incident date: Feb 27, 2026
The contact owns a 2018 Ford Flex. The contact received notification of NHTSA Campaign Number: 25V732000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the front passenger’s side B-pillar trim detached. The local dealer was not contacted. The contact retrieved a temporary part at a local junk yard and a... Read more
Incident date: Mar 4, 2026
The contact owns a 2019 Infiniti QX50. While driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. There was no warning light illuminated. The vehicle was taken to the dealer; however, the contact was informed that parts were not yet available. The contact was advised to call back to schedule an appointment for a later date. The vehicle was not diagnosed ... Read more
Incident date: Mar 3, 2026
The power steering goes out at times. When I start up or when I am driving my steering will get harder and I get a power steering warning on the dash. If I shut the car off, sometimes it goes away but most of the time it does not.
Incident date: Feb 28, 2026
All dash lights are on and the Honda dealership told me I have a blown head gasket, need a turbo replacement & fuel pump in which I wasn’t able to drive the car for 7 months at 112,276 miles..This seems like a known issue for this make and model vehicle after 100,000 miles
Incident date: Mar 3, 2026
The brakes pushed down to the floor before the collision and wouldn’t stop the car my passenger was injured no warning system on the collision prevention and nothing engaged my foot was on the floor and there was about a 10 second delay before the brakes kicked in it’s all on dash cam
Crash
1 injured
Incident date: Mar 3, 2026
The brakes pushed down to the floor before the collision and wouldn’t stop the car my passenger was injured no warning system on the collision prevention and nothing engaged my foot was on the floor and there was about a 10 second delay before the brakes kicked in it’s all on dash cam
Crash
1 injured
Incident date: Jan 30, 2026
The contact owned a 2021 Ram Promaster 1500. The contact had stopped at a house that the contact worked on and parked the vehicle on the side of the house. The contact turned off the engine and entered the house, and after twenty minutes, when the contact stepped outside, the vehicle was engulfed in flames. The flames spread to the house and caused damage to the property. Some of the paint melted;... Read more
Fire
Incident date: Aug 25, 2025
The vehicle suddenly loss power while I was driving on a busy interstate. I was almost rear-ended by the vehicle behind me. I had to coast my vehicle to the shoulder of the road crossing lanes of traffic without power! It was terrifying. I could have been wrecked our worse! The check engine lights flashed on saying: "Service Electronic Throttle Control" and "Start / Stop unavailable". I took the... Read more
Incident date: Feb 27, 2026
My stereo is making an awful static noise even when the audio is turned off. It seems to be a pretty common problem for Honda around 2016. It is very dangerous because while driving in rush hour the other day and it was raining I couldn't hear anything but very loud static. I probably would not have been able even to hear a horn. Please get Honda to fix this obvious manufacturer defect so they wil... Read more
Incident date: Sep 1, 2025
I am reporting a driver safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine in model years 2019–2021. These engines use a variable-displacement oil pump containing an internal thermoplastic adjusting component that regulates oil pressure. Field failures show this component can fracture, causing sudden loss or instability of engine oil pressure. Failures ... Read more
Incident date: Feb 17, 2026
The vehicle has now experienced two complete electronic system failures while driving at approximately 45 miles per hour. During both events, all dashboard warning lights illuminated, and I lost power steering and brake assist. The engine remained running during the failure, but vehicle control systems were disabled. The first repair was documented as a disconnected electrical component, but th... Read more
Incident date: Feb 28, 2026
The contact owns a 2023 Toyota Rav4 Prime. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while starting the vehicle, the instrument panel went blank. The dealer ... Read more
Incident date: Feb 28, 2026
The tailgate will go up and down when the vehicle is turned off and in park. It will also do this while driving the vehicle. * I notice there has already been a recall for this issue, but my VIN shows NO RECALLS
Incident date: Feb 28, 2026
The contact owns a 2025 Porsche Panamera. The contact stated that on several occasions, the Forward Collision Avoidance system activated without an object or vehicle nearby. The vehicle abruptly shut off, and the Forward Collision Avoidance message was displayed on the instrument panel. The vehicle was taken to a local dealer on two occasions, but the dealer was unable to duplicate the failure. Th... Read more
Incident date: Jan 31, 2026
Two months and 3k miles into lease ownership of my 2025 Honda Prologue, the front suspension began making a loud creaking noise. The noise is most pronounced under acceleration and while turning, but also occurs over bumps and uneven road surfaces. It has progressively worsened over time. I brought the vehicle to my Honda dealership for diagnosis. The service department acknowledged the noise bu... Read more
Incident date: Mar 2, 2026
I was driving yesterday and noticed my transmission started to shift hard and unnecessarily. Then I received a warning that propulsion was affected and to drive with care. The check engine light came on. I was able to make it home, but the vehicle wouldn't go into reverse. I had it towed to a dealership today and they identified the issue as being related to the valve body. Apparently a recall was... Read more
Incident date: Mar 2, 2026
Almost every day since new the vehicle will alarm 'brake' on dash while driving on 2 lane back roads that have some slight curves (these are all around our house). At least once a month the car will automatically apply the brakes while coming around a curve or over a blind hill. Both of these scenarios occur 50/50 when there is oncoming traffic or no oncoming traffic. It can happen with someone ... Read more
Incident date: Jan 21, 2025
It appears to be either the fuel pump or fuel injectors, at certain times of acceleration the car stops accelerating, the engine light blinks, I have to shut the car off and restart it. It seems like if I slow my car down then try to accelerate, like going through a roundabout or sitting in stop and go traffic really seems to set the problem off. I took it to a Honda dealership a couple years ago ... Read more
Incident date: Sep 1, 2025
Electric My coolant And leaking issues My car door look when keys are inside ignition
Incident date: Mar 2, 2026
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the brake pedal was inadvertently depressed while depressing the accelerator pedal. The messages "Service Stabili-trak" and "Service Trailer Brake" were displayed. The vehicle was taken to a local dealer, where it was diagnosed, and errors code: C0131 & C0161 were retrieved. The vehicle was d... Read more
Incident date: Feb 25, 2026
Wednesday (02/18/2026), while driving to work, the vehicle stalled in the middle of the road at a red light. It would not move at all. I had to call roadside assistance, and the vehicle was ultimately towed. Being stranded in the middle of an intersection with traffic approaching at speed was not only humiliating — it was life-threatening. Vehicles were coming from behind, and I narrowly avoided... Read more
Incident date: Feb 25, 2026
Wednesday (02/18/2026), while driving to work, the vehicle stalled in the middle of the road at a red light. It would not move at all. I had to call roadside assistance, and the vehicle was ultimately towed. Being stranded in the middle of an intersection with traffic approaching at speed was not only humiliating — it was life-threatening. Vehicles were coming from behind, and I narrowly avoided... Read more
Incident date: Feb 25, 2026
The rear passenger and driver side coil springs failed along with the bottom rubber seats. Both springs were broken/cracked and had slide off the rubber seats.
Incident date: Feb 24, 2026
Driving along at 70 mph and just crossed a bridge and met the asphalt when all of a sudden the steering wheel shook violently & almost caused a fatal accident. Tractor trailer & cars swung to avoid me. Went to pull out onto expressway & at 15 mph & the rumble strips along the right shoulder caused it to shake again tremendously. This vehicle has had at least 8 episodes with the death wobble.This v... Read more
Incident date: Feb 24, 2026
Driving along at 70 mph and just crossed a bridge and met the asphalt when all of a sudden the steering wheel shook violently & almost caused a fatal accident. Tractor trailer & cars swung to avoid me. Went to pull out onto expressway & at 15 mph & the rumble strips along the right shoulder caused it to shake again tremendously. This vehicle has had at least 8 episodes with the death wobble.This v... Read more
Incident date: Feb 24, 2026
I HAVE ONLY HAD MY 2022 FORD F150 XLT FOR ABOUT 2 MONTHS AND THE AC IS NOT WORKING. IT IS BLOWING HOT. I TOOK IT TO DEALERSHIP AND PAID $220 FOR A DIAGNOSTIC AND THEY SAID IT IS THE EVAPORATOR CORE. DEALERSHIP I BOUGHT IT FROM SAYS IT PASSED INSPECTION TEST BUT I'M NOT SURE HOW AND 1 MONTH AFTER I BOUGHT IT IT'S NOT WORKING. VERY DISAPPOINTING BEING I'VE ONLY HAD THE TRUCK A LITTLE OVER A MONTH. ... Read more
Incident date: Feb 25, 2026
- started shutting shutting off at while in drive. - started having reduced power - started idiling high while driving - initially there was no codes - last night I drove, I put in drive gear but it was delayed so I had to keep moving from park to drive for it to full go into drive - the codes came P0325 P0505 P0507 P0700 P1101 P2714 After I was driving up an incline the car stopped moving forwar... Read more
Incident date: Feb 25, 2026
- started shutting shutting off at while in drive. - started having reduced power - started idiling high while driving - initially there was no codes - last night I drove, I put in drive gear but it was delayed so I had to keep moving from park to drive for it to full go into drive - the codes came P0325 P0505 P0507 P0700 P1101 P2714 After I was driving up an incline the car stopped moving forwar... Read more
Incident date: Feb 28, 2026
The first incident occurred while the vehicle was parked and unattended. There was no accident, no object strike, and no visible prior damage. The rear back glass suddenly exploded outward, creating a dangerous situation due to flying glass fragments. After replacing the glass, the same issue occurred again under similar circumstances — no collision, no vandalism, and no visible reason that woul... Read more
Incident date: Feb 28, 2026
The Electric Parking brake system continuously fails (every 3-4 months)
Incident date: Feb 28, 2026
The Electric Parking brake system continuously fails (every 3-4 months)
Incident date: Feb 19, 2026
The vehicle will hard brake on its own while going down the freeway, no blockage of the camera or vehicle in front when it happen
Incident date: Feb 27, 2026
I am submitting this urgent complaint regarding my 2015 Honda Odyssey, equipped with the 3.5L V6 engine referenced in (TSB) 20-023 which acknowledges that the front rocker arm oil control valve (spool valve) gasket may fail and leak engine oil directly onto the alternator located beneath it. This condition can cause alternator contamination, charging system failure, electrical malfunction, and pot... Read more
Incident date: Feb 19, 2026
My vehicle loses power when turning into traffic, when stopping and taking off. There have been SEVERAL close calls when pulling into traffic as my vehicle will stall out and won't accelerate causing traffic to have to swerve to miss hitting me. I am going to end up getting hit one of these days. Also, it is very dangerous on snow and ice. When trying to accelerate, it cuts out losing power. Keepi... Read more
Incident date: Feb 26, 2026
Odometer Fraud. The contact purchased a 2020 Kia Sportage. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 70,000. It was later discovered that the mileage on the Title was 107,000 while having a routine oil change. The service records indicated that the mileage had been altered.
Incident date: Dec 6, 2021
I am seeing that these have been repaired, when in fact it has not been repaired.
Incident date: Feb 24, 2026
Transfer case failure, I had started to notice as if the transmission were shifted to neutral, high engine rpm and no output to the wheels. This happened a few times but not consistently. After the 3rd time this occurred, I decided to bring the vehicle in to a well-known local shop transmission shop. It was diagnosed as the transfer case a known issue with previous years. Still such a popular fail... Read more
Incident date: Feb 23, 2026
The driver and passenger side sunvisors have both failed. The piece that holds the visor in place is apparently plastic and breaks easily, causing the visor to malfunction. This sounds minor, but not in winter when the sun is low on the horizon and blinding to the driver. The first visor I replaced was in 2021 (on a 2020 jeep). You have to replace the entire assembly (not just the part). Both s... Read more
Incident date: Feb 23, 2026
The contact owns a 2021 GMC Yukon XL. The contact stated that while his wife was driving approximately 30 MPH, the vehicle started to lose motive power with the message "Service Transmission Now" displayed. The driver was unable to shift the vehicle into reverse(R) and turned around and returned to the residence. The contact and his wife researched online and found that there was a recall for the ... Read more
Incident date: Aug 1, 2025
My 2021 Chevrolet Tahoe engine seized while I was driving on the highway. All I heard was a loud clunk then there was a sudden power loss while I was driving before I could even get to the side of the road. I had to pay, out of pocket, to get a tow because the vehicle failed to crank or start. I had the vehicle towed to the Chevy dealership in Paramus, NJ just to find that this is a known recalled... Read more