Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 8, 2016
SRS LIGHT IS ON, ENGINE LIGHT IS TRANSMISSION IS MISS FIRING, FUEL TANK HAS A LINK. TRANSMISSION BEEN FIX ON A RECALL BEFORE
Incident date: Sep 29, 2016
HAS EVAP FUEL TANK DETECTION
Incident date: Sep 29, 2016
THE SPRINGS DON'T WORK RIGHT, THE 4 WHEEL DON'T WORK AT ALL, THE CAR DON'T GET UP TO SPEED LIKE IT'S SUPPOSE TO. EVERY TIME YOU MAKE A SHARP TURN THE TRANSMISSION STARTS MESSING UP
Incident date: Sep 29, 2016
THE SPRINGS DON'T WORK RIGHT, THE 4 WHEEL DON'T WORK AT ALL, THE CAR DON'T GET UP TO SPEED LIKE IT'S SUPPOSE TO. EVERY TIME YOU MAKE A SHARP TURN THE TRANSMISSION STARTS MESSING UP
Incident date: Sep 29, 2016
THE SPRINGS DON'T WORK RIGHT, THE 4 WHEEL DON'T WORK AT ALL, THE CAR DON'T GET UP TO SPEED LIKE IT'S SUPPOSE TO. EVERY TIME YOU MAKE A SHARP TURN THE TRANSMISSION STARTS MESSING UP
Incident date: Jun 2, 2016
DASHBOARD CRACK AND AIR BAG SIGNAL SHOW.
Incident date: Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TO... Read more
Incident date: Apr 22, 2016
TL* THE CONTACT OWNS A 1990 ACURA LEGEND. WHILE BACKING UP THE VEHICLE, THE BRAKES CEASED TO FUNCTION WHICH RESULTED IN A REAR END COLLISION WITH ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE RECURRED AND THE MASTER CYLINDER ... Read more
Crash
Incident date: Jul 5, 2016
TAKATA RECALL: I RECEIVED NOTICE FROM ACURA ON 7/5/16 TO CALL MY DEALER (ACURA OF OCEAN, NJ) TO SCHEDULE APPT. FOR REPLACEMENT OF (2) DEFECTIVE PARTS. I IMMEDIATELY CALLED DEALER AND WAS INFORMED THAT PARTS WERE ON "BACK ORDER" AND THEY WOULD CALL ME WHEN PARTS ARRIVED TO SCHEDULE INSTALL. I HAVE CALLED DEALER 2 TIMES SINCE 7/5 AND HAVE BEEN TOLD THAT PARTS ARE STILL ON "BACK ORDER". IT HAS BEE... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISC... Read more
Incident date: Sep 1, 2016
2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO WARNING "BEEPS" VOLUME ISSUES. *SMD THE CONSUMER STATED THE VOLUME OF THE WARNING BEEPS NEEDED TO BE INCREASED. IF THE RADIO WAS ON AND A CALL CAME IN, THE RADIO VOLUME WOULD AUTOMATICALLY SHUT OFF UNTIL THE PHONE CALL ENDED. *JB
Incident date: Jul 7, 2016
TAKATA RECALL: AMERICAN HONDA/ACURA HAS FAILED TO ADDRESS THE PASSENGER SIDE AIRBAG IN A TIMELY MANNER AND IS REFUSING TO PROVIDE A LOANER CAR IN THE MEAN TIME.
Incident date: Sep 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 1, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR AIRBAG RECALL NOTICE. *SMD
Incident date: Sep 27, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
Incident date: Jul 25, 2016
CAR HAD ELECTRICAL MALFUNCTION THE ODOMETER KEEP HAVING EQUAL NUMBERS ALOT OF THE TIME. ALSO ACCELERATION KEPT CHANGING ON ITS OWN. AS I WAS DRIVING AND ALSO ON THE HIGHWAY GOING TOWARDS OREGON. IN JULY OF 2016. *TR
Incident date: Mar 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT WAS UNABLE TO UNLOCK THE FRONT DRIVER SIDE DOOR FROM INSIDE THE VEHICLE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
Incident date: Sep 26, 2016
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT WAS UNABLE TO UNLOCK THE FRONT DRIVER SIDE DOOR FROM INSIDE THE VEHICLE. THE CONTACT HAD TO EXIT THE VEHICLE FROM THE OUTSIDE DOOR HANDLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000.
Incident date: Sep 26, 2016
THERE IS NO WAY TO PLACE THE CAR IN NEUTRAL WITHOUT TURNING THE ENGINE ON. TODAY I WAS AT A GAS STATION WHEN A FUEL PUMP MALFUNCTIONED AND THERE WAS A FUEL SPILL THAT NEEDED TO BE CLEANED. THE PROCEDURE WAS TO MOVE THE CAR WITHOUT TURNING ON THE ENGINE SO THEY CAN ACCESS THE AREA TO CLEAN UP THE SPILL. AFTER SPEAKING TO MY LOCAL DEALER AND TO THE MAIN CONTACT PHONE NUMBER FOR HONDA NORTH AMERICA, ... Read more
Incident date: Aug 16, 2016
RUST THROUGH CONDITION ON RIGHT SUB-FRAME SUPPORTING ENGINE, TRANSMISSION, RIGHT FRONT SUSPENSION. AIR CONDITIONING CONDENSER DRAIN TUBE DRIPS CONDENSATION/WATER DIRECTLY ONTO THIS AREA OF THE SUB-FRAME CAUSING SEVERE CORROSION AND EVENTUALLY PART FAILURE LEAVING ENGINE, TRANSMISSION, RIGHT FRONT SUSPENSION WITHOUT PROPER ALIGNMENT AND SUPPORT THAT CAN HAPPEN AT ANY SPEED. ACURA DENOUNCED ANY K... Read more
Incident date: Aug 16, 2016
RUST THROUGH CONDITION ON RIGHT SUB-FRAME SUPPORTING ENGINE, TRANSMISSION, RIGHT FRONT SUSPENSION. AIR CONDITIONING CONDENSER DRAIN TUBE DRIPS CONDENSATION/WATER DIRECTLY ONTO THIS AREA OF THE SUB-FRAME CAUSING SEVERE CORROSION AND EVENTUALLY PART FAILURE LEAVING ENGINE, TRANSMISSION, RIGHT FRONT SUSPENSION WITHOUT PROPER ALIGNMENT AND SUPPORT THAT CAN HAPPEN AT ANY SPEED. ACURA DENOUNCED ANY K... Read more
Incident date: Aug 16, 2016
RUST THROUGH CONDITION ON RIGHT SUB-FRAME SUPPORTING ENGINE, TRANSMISSION, RIGHT FRONT SUSPENSION. AIR CONDITIONING CONDENSER DRAIN TUBE DRIPS CONDENSATION/WATER DIRECTLY ONTO THIS AREA OF THE SUB-FRAME CAUSING SEVERE CORROSION AND EVENTUALLY PART FAILURE LEAVING ENGINE, TRANSMISSION, RIGHT FRONT SUSPENSION WITHOUT PROPER ALIGNMENT AND SUPPORT THAT CAN HAPPEN AT ANY SPEED. ACURA DENOUNCED ANY K... Read more
Incident date: Jul 20, 2016
TAKATA RECALL - DEALERSHIP NOTIFIED ON JULY 20TH, 2016 AND AS OF SEPTEMBER 23, MY REPLACEMENT PART HAS NOT ARRIVED. (CERRITOS ACURA, CA). I CALLED CUSTOMER RELATIONS AND THEY WILL FORWARD LOANER CAR REQUEST TO CASE MANAGER TO POSSIBLY SUPPLY A LOANER CAR. MY COMPLAINT TO YOUR AGENCY IS THAT I HAVE NOT HAD FULL USE OF MY CAR FOR OVER 2 MONTHS NOW, AND THERE IS NO EXPECTED DATE IN SIGHT. I HAVE EL... Read more
Incident date: Sep 22, 2016
VEHICLE HAS HESITATION/STUTTER WHEN ACCELERATING FROM 0 TO AROUND 20MPH. THIS IS A CONSTANT PROBLEM, NOT A ONE TIME OCCURRENCE.
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Sep 21, 2016
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET... Read more
Incident date: Jul 11, 2016
TAKATA RECALL - RECEIVED NOTICE TO REPLACE PASSENGER AIRBAG IN JULY. CALLED DEALER ON JULY 11, ( MONTANO ACURA IN ALBUQUERQUE) MADE APPOINTMENT FOR JOLY 19. GOT THERE AND THEY DID NOT HAVE THE REPLACEMENT PART. IT HAS BEEN 72 DAYS AND THEY STILL DON'T HAVE IT AND ARE UNABLE TO REPAIR MY CAR.
Incident date: Jul 1, 2016
TAKATA RECALL - WE RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE, INFORMING US OF THE DEFECTS IN PASSENGER-SIDE AIRBAG INFLATORS. NEEDLESS TO SAY, THE NATURE OF THE DEFECT IS SUCH THAT I WOULD NOT FEEL SAFE HAVING MYSELF OR A FAMILY MEMBER RIDE IN THE VEHICLE IN THE PASSENGER-SIDE FRONT SEAT. A SIMILAR RECALL NOTICE CAME OUT ABOUT THE DRIVER-SIDE AIRBAGS A COUPLE OF MONTHS AGO. THAT PART WAS AVAILA... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Aug 1, 2016
TRANSMISSION/TORQUE CONVERTER ISSUE. IN LOWER SPEED CAR JERKS. REALLY BAD IN STOP AND GO TRAFFIC.THIS ISSUE IS WITH 2013/2014 TL. ON SLOW SPEED FROM 0 -40. DEALER SAY THEY AWARE OF THE ISSUE BUT DONT HAVE A FIX. THEY HAVE A RELEASE (S/B #16046) FROM MANUFACTURE REGARDING THE PROBLEM JUDDER FROM TORQUE CONVERTER LOCK-UP CLUTCH.
Incident date: Mar 4, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 35 MPH, THE GEAR SHIFTER TOOTH FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER TOOTH FRACTURED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Incident date: Aug 5, 2016
APPEARS TO BE TRANSMISSION RELATED PROBLEM. I CURRENTLY HAVE APPROXIMATELY 47,XXX MILES ON MY VEHICLE WHICH I HAD PURCHASED BRAND NEW. I'VE TAKEN MY VEHICLE INTO THE DEALER MULTIPLE TIMES FOR THE SAME CONCERN BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE FIRST COUPLE OF TIMES I TOOK THE VEHICLE IN, I WAS ADVISED THERE'S NOTHING WRONG WITH THE VEHICLE. I TOOK IT IN AGAIN AND ACURA STATED THE ... Read more
Incident date: May 19, 2016
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT THE DOORS HAD TO BE MANUALLY OPENED USING THE KEY FOB. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Incident date: Sep 1, 2016
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Mar 1, 2016
MY DASHBOARD HAS DEVELOPED CRACKS EMANATING FROM THE SPOT WHERE THE AIRBAG IS INTENDED TO DEPLOY. NOT ONLY ARE THE CRACKS UNSIGHTLY, BUT I AM CONCERNED THAT THESE CRACKS MAY IMPEDE WITH THE PROPER FUNCTION OF THE AIRBAGS.
Incident date: Sep 16, 2016
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK A... Read more
Incident date: Sep 16, 2016
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK A... Read more
Incident date: Sep 16, 2016
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK A... Read more
Incident date: Jul 19, 2016
CONDENSATION IN THE HEADLIGHT HOUSING CAUSING HID BULB TO GO OUT UNABLE TO REPLACE, SAFETY HAZARD
Incident date: Aug 17, 2016
TAKATA RECALL I HAVE CONTACTED DEALERSHIP TWICE AND THEY KEEP TELLING ME THEY DONT HAVE PARTS TO REPAIR THE PROBLEM. CONTACTED IN APRIL 2016 AND AUGUST 2016. IS THIS A SAFTEY ISSUE FRO MY WIFE WHILE DRIVING THIS CAR?
Incident date: Sep 16, 2016
THE REAR VIEW MIRROR IN MY ACURA TL 2005 SUDDENLY BECAME HAZY AND STARTED LEAKING A BLACK / DARK GREEN FLUID WHICH PRODUCED A CHEMICAL TASTE IN MY MOUTH AN A SLIGHT SORE THROAT. I'M CONCERNED THE DRIPPING LIQUID IS TOXIC AND HARMFUL TO PASSENGERS IN ADDITION TO THE LOSS OF VISIBILITY. THIS DOES NOT FALL IN THE CATEGORY OF A WEAR OUT ITEM AND IT SHOULD NOT HARM INDIVIDUALS IN THE PROCESS. MY CAR WA... Read more
Incident date: Nov 24, 2015
2005 ACURA TL FRONT SUSPENSIONS HAVE A DESIGN DEFECT WHICH PROMOTES FAILURE TO SUPPORT LOWER CONTROL ARMS AND LEADS TO LOSS OF STEERING. FIRST - THE COMPLIANCE BUSHING FOR THE LOWER CONTROL ARM FAILS ALLOWING THE STEEL CONTROL ARM TO CONTACT THE ALUMINUM SUB FRAME EXTENSION. THE SOFT SUB FRAME MATERIAL IS WORN OUT FROM CONTACT WITH THE HARD LOWER CONTROL ARM MATERIAL. EVENTUALLY, THE EXTENSION FRO... Read more
Incident date: Apr 1, 2016
I HAVE A 2013 ACURA RDX. I WAS NOTIFIED SOMETIME BETWEEN APRIL AND JUNE THAT MY VEHICLE WAS GOING TO RECALLED TO REPLACE ONE OR MORE AIR BAGS. I HAVE TRIED A NUMBER OF TIMES SINCE THEN TO REQUEST THE REPLACEMENT BUT HAVE BEEN TOLD THAT THE PART WAS NOT AVAILABLE. I AM VERY CONCERNED ABOUT THIS ISSUE BECAUSE I AM ON BLOOD THINNER AND AN INJURY FROM A DEFECTIVE AIR BAG COULD EASILY BE LIFE THREAT... Read more
Incident date: Sep 16, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 22, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-061. *SMD
Incident date: Jul 18, 2016
WHEN DRIVING DOWN A LONG, DOWNHILL SLOPE THE STEERING WHEEL AND THE REST OF THE CAR STARTED SHAKING WHEN THE BRAKE IS APPLIED. FROM A SCALE OF 0 TO 10 I WOULD GIVE IT A 6 OR MORE FOR THE SHAKING. IT IS PRETTY BAD. THE EXACT SAME SYMPTOMS OCCURRED TO MY 2009 HONDA ACCORD. AT THAT TIME I JUST BARELY OWNED IT FOR LESS THAN A YEAR FOR MY ACCORD.
Incident date: Sep 12, 2016
TAKATA RECALL. I WAS NOTIFIED ABOUT THE RECALL IN MAY 2016. I IMMEDIATELY CONTACTED THE DEALER IN WAPPINGERS FALLS, NY TO HAVE THEM GET THE PART. IT IS NOW 4 MONTHS AND NO NEWS IS AVAILABLE CONCERNING WHEN THE PART MAY BE DELIVERED. THE DEALER CONTINUES TO SEND ME NOTICES WITH BRIGHT RED TEXT WARNING THAT THE INSTALLED AIRBAGS MAY CAUSE DEATH OR OTHER SERIOUS INJURY. WHAT IS YOUR AGENCY DOING TO... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more