Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Mar 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MA... Read more
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 6, 2016
2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.
Incident date: Jun 6, 2016
2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.
Incident date: Jun 6, 2016
2 DIFFERENT TIMES WHILE DRIVING I75( 30-45MPH HEAVY TRAFFIC) AND THEN I16 (55 -60 MPH RUSH HOUR TRAFFIC) THE CAR STALLS ALL LIGHTS FLASH OFF THEN BACK ON AND DASHBOARD LIGHTS UP FIRST SAYING BREAKS THE TRANSMISSION, STABILITY CONTROL. FIRST TIME TECH SAID FLUKE LOW VOLTAGE, SECOND SAID CAR DOWN SHIFTS TO 4TH GEAR AND GETS STUCK.
Incident date: Apr 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE TRANSMISSION INADVERTENTLY SHIFTED AND CAUSED THE VEHICLE TO BECOME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,00... Read more
Incident date: Jun 6, 2016
TAKATA AIRBAG: THE 2004 TSX ACURA SIDE AIRBAG INFLATED WHILE THE CAR PARKED. AS SOON AS MY SON ENTERED THE CAR HE SAID IT SOUNDED LIKE SOMEONE THREW A BRICK AT THE WINDOW. AND THEN THE AIRBAG DEFLATED HITTING HIM ON THE SIDE OF HIS FACE. IT FRIGHTENED HIM. HE DROVE IT TO KAREN RADLEY ACURA DEALERS AND THEY TOLD HIM IT WAS NOT A DEFECT. I SPOKE TO THE GENTLEMAN AND SAID IT HAD TO BE A DEFECT BECA... Read more
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING AND SHIFTED OUT OF GEAR WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED, BUT IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Incident date: Mar 28, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO NO RESPONSE AFTER SEVERAL REQUESTS TO DEALERSHIP TO REPAIR DEFECTIVE AIRBAGS. *SMD
Incident date: Jul 15, 2014
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE MAKING A LEFT TURN INTO A PARKING SPACE AT A VERY LOW RATE OF SPEED, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY BATTERY. THE BATTERY WAS REPLACED. APPROXIMATELY 10 MONTHS LATER, THE SAME FAILURE RECURRED WHILE TURNING LEFT I... Read more
Incident date: May 27, 2016
THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE ... Read more
Fire
Incident date: May 27, 2016
THE 2016 ACURA RDX NEWLY PURCHASED ON 4/25/2016 FROM FRESNO ACURA HAD A SPONTANEOUS FIRE AND SUBSEQUENT IMMEDIATE ELECTRICAL SYSTEM FAILURE DURING A TRIP FROM FRESNO (CALIFORNIA) TO MONTEREY (CALIFORNIA). THE VEHICLE HAD AN ESTIMATED 250 MILES ON THE ODOMETER AT THE TIME OF THE ENGINE AND ELECTRICAL FAILURE. THE VEHICLE WAS NONOPERATIONAL AND WAS TOWED TO LOS GATOS ACURA AND WITH UNCLEAR CAUSE ... Read more
Fire
Incident date: May 29, 2016
I HAVE HAD THIS VEHICLE NOW FOR ONLY THREE WEEKS AND I HAVE HAD THE MOST PROBLEMS OUT OF THE TRANSMISSION. IT SHIFTS HARD TO THE POINT THAT IT ALMOST STOPS WHILE DRIVING IN TRAFFIC. IT DRIVES SMOOTH WHILE GETTING TO A HIGHER SPEED HOWEVER THIS IS NOT SAFE FOR ANYONE. THE TRANSMISSION IN THESE VEHICLES APPARENTLY HAVE BEEN PROBLEMATIC AS I HAVE BEEN FINDING OUT AND NO ONE WANTS TO OWN UP TO IT, OR ... Read more
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 6, 2016
THE HANDS FREE LINK WORKS SOME OF THE TIMES I HAVE TO BUMP THE PLASTIC COVER FOR IT TO CONNECT TO MY PHONE, ALSO THE POWER STEERING PUMP AND RESOVOR LEAKS CONSTANTLY AND THE ACURA DEALERSHIP WILL NOT FIX THE PROBLEM BECAUSE THE CAR ISN'T UNDER WARRANTY THIS SHOULD BE FIXED WHEN YOU GET THE HOSES REPLACED BECAUSE OF THE RECALL I THINK IT SHOULD BE AS WELL. VERY DISSATISFIED HOW ACURA WILL NOT ADDRE... Read more
Incident date: Jun 6, 2016
THE HANDS FREE LINK WORKS SOME OF THE TIMES I HAVE TO BUMP THE PLASTIC COVER FOR IT TO CONNECT TO MY PHONE, ALSO THE POWER STEERING PUMP AND RESOVOR LEAKS CONSTANTLY AND THE ACURA DEALERSHIP WILL NOT FIX THE PROBLEM BECAUSE THE CAR ISN'T UNDER WARRANTY THIS SHOULD BE FIXED WHEN YOU GET THE HOSES REPLACED BECAUSE OF THE RECALL I THINK IT SHOULD BE AS WELL. VERY DISSATISFIED HOW ACURA WILL NOT ADDRE... Read more
Incident date: Mar 1, 2013
DASHBOARD CRACKED IN SEVERAL SPOTS. I HAVE READ THAT MANY COMPLAINTS HAS BEEN FILED ON THIS PARTICULAR YEAR, MAKE, AND MODEL OF CAR AND NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE.
Incident date: Mar 1, 2013
DASHBOARD CRACKED IN SEVERAL SPOTS. I HAVE READ THAT MANY COMPLAINTS HAS BEEN FILED ON THIS PARTICULAR YEAR, MAKE, AND MODEL OF CAR AND NOTHING HAS BEEN DONE TO RESOLVE THIS ISSUE.
Incident date: Jun 12, 2016
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE FRONT VENTS CAUSED A REFLECTION IN THE SIDE VIEW MIRRORS CAUSING THE CONTACTS VISION TO BE OBSCURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78. THE VIN WAS UNAVAILABLE.
Incident date: Jun 1, 2016
2011 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DEFECTIVE AIRBAG RECALL. *SMD
Incident date: Jun 11, 2016
TRANSMISSION FAILED. THIS 9 SPEED TRANSMISSION HAS A FLUID HEATER IN IT THAT HAS RADIATOR WATER SUPPLIED TO IT. CAR WAS NOT SHIFTING CORRECTLY AND MAKING A BEEPING NOISE AT 20 TO 25 MPH. CAR WAS TAKEN TO DEALER ON 06/11/16 WITH 8,800 MILES ON IT. THEY CALLED TO TELL ME THAT THE 2 WAY VALVE BETWEEN THE COOLANT AND TRANSMISSION WAS FAULTY AND COOLANT GOT INTO THE TRANSMISSION. ACURA TOLD THEM TO REP... Read more
Incident date: Jun 11, 2016
TRANSMISSION FAILED. THIS 9 SPEED TRANSMISSION HAS A FLUID HEATER IN IT THAT HAS RADIATOR WATER SUPPLIED TO IT. CAR WAS NOT SHIFTING CORRECTLY AND MAKING A BEEPING NOISE AT 20 TO 25 MPH. CAR WAS TAKEN TO DEALER ON 06/11/16 WITH 8,800 MILES ON IT. THEY CALLED TO TELL ME THAT THE 2 WAY VALVE BETWEEN THE COOLANT AND TRANSMISSION WAS FAULTY AND COOLANT GOT INTO THE TRANSMISSION. ACURA TOLD THEM TO REP... Read more
Incident date: Jun 6, 2016
HI, I HAVE A PROBLEM WITH MY TRANSMISSION AND I CAN PUSH THE CAR A FEET OR SO WHEN THE CAR IS IN PARK. OR IF PARKED IN AN INCLINE I THE CAR MOVES BACK ATLEAST ONE FOURTH TO HALF TIRE ROTATION. I SAW A RECALL NHTSA RECALL NO. : 14V-779 THAT HAD VIN RANGES FROM BEGIN :[XXX] END :[XXX] MY VIN NUMBER IS WELL WITHIN THIS RANGE AND NEITHER DEALERSHIP OR ACURA HAS ANY KNOWLEDGE OF THE RECALL APPLIED... Read more
Incident date: Jun 11, 2016
WHEN I WAS DRIVING ON A FREEWAY I HEARD A POP SOUND AND SAW THAT THE PASSENGER SIDE WINDSHIELD MOLDING HAD COME LOOSE. IT NEVER FELL OFF. I SECURED IT WITH DUCT TAPE. IT STAYED WHEN I DROVE ON CITY STREETS, BUT POPPED OFF AGAIN ON THE FREEWAY.
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Mar 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jun 7, 2016
TAKATA RECALL UPON GETTING IN THE VEHICLE I SIMPLY SAT IN THE DRIVER SEAT, AND CLOSED THE DOOR. AS SOON AS THE DOOR SHUT CLOSED, THE DRIVER SIDE CURTAIN AIR BAG DEPLOYED HITTING ME IN THE HEAD NECK AND SHOULDER AREA. TRIGGERING ME TO HAVE MUSCLE SPASMS IN MY BACK, SEVERE HEAD ACHE, AND TO BE DISORIENTED AFTER BEING STRUCK SO ABRUPTLY AND WITH OUT WARNING. THE VEHICLE WAS STILL PARKED, I HAD NOT... Read more
1 injured
Incident date: Jun 11, 2013
TL* THE CONTACT OWNS A 2004 ACURA MDX. DURING INCLEMENT WEATHER, THERE WAS A LEAK ON BOTH FRONT FLOORBOARDS AND UNDERNEATH THE FRONT DRIVER'S SEAT. AS A RESULT, THERE WAS AN ACCUMULATION OF MOISTURE AND MOLD. IN ADDITION, WHILE DRIVING AT 20 MPH AND ATTEMPTING TO COME TO A HALT, THE CONTACT'S FOOT SLIPPED FROM THE BRAKE PEDAL ONTO THE ACCELERATOR PEDAL DUE TO THE MOISTURE. THE FAILURE RECURRED ON ... Read more
Incident date: Jun 9, 2016
"TAKATA RECALL" I HAVE CONTACTED CORPORATE ACURA CUSTOMER RELATIONS AT 1-800-382-2238 OPTION 4 AND ACURA ANNAPOLIS MARYLAND DEALER 443-482-3200 AND HAVE BEEN GIVEN THE RUN AROUND AND PUT IN MULTIPLE VOICE MAILS WITH NO CALL BACKS AND I HAVE EXPLAINED MULTIPLE TIMES THAT I HAVE AN ACURA RDX 2008 WITH A RECALLED AIRBAG AND NOONE HAS HELPED ME AS OF 6/9/2016. BACK IN MAY OF 2016, I CALLED ONCE I R... Read more
Incident date: Jun 9, 2013
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS AREAS AROUND THE PASSENGER SIDE AIR BAG. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Incident date: Jun 1, 2016
2008 ACURA RDX. CONSUMER WRITES IN REGARDS TO LOANER VEHICLE ISSUES WHILE DEALERSHIP REPAIRS DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jan 11, 2014
I HAVE BEEN COMPLAINING TO ACURA ABOUT THE TRANSMISSION "TACH HUNTING" AND CAR VIBRATIONS SINCE THE CAR WAS BETWEEN 1-2 YEARS OLD. NO ONE COULD FIGURE OUT THE PROBLEM. THEY DID FIND AND REPAIR A LEAK ON THE DRIVE SHAFT THAT THEY SAID MIGHT HAVE BEEN THE CAUSE OF MY COMPLAINTS. THAT DID NOT FIX IT AND I WAS TOLD THAT HONDA/ACURA TRANSMISSIONS WERE ABRUPT IN THEIR CHANGES, AND TENDED TO FAVOR LOW... Read more
Incident date: May 29, 2016
MY WIFE WAS DRIVING THE VEHICLE ON A STATE ROAD. WHILE MAKING A LEFT TURN FROM THE LEFT LANE THE KEY BLADE SEPARATED FROM THE KEY FOB AND FELL TO THE FLOOR. THE KEY FOB HAS A ENGINE IMMOBILIZER AND WHEN IT FELL THE ENGINE SHUT OFF. WITH NO POWER STEERING OR BRAKES THE VEHICLE WOULD NOT TURN PROPERLY WHICH CAUSED IT TO GO STRAIGHT INTO ANOTHER VEHICLE IN THE RIGHT TURN LANE. I FEEL THIS IS... Read more
Crash
Incident date: Jun 1, 2016
2016 ACURA ILX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FAULTY DRIVERS AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jan 1, 2016
MY 2015 ACURA TLX HESITATES WHEN CHANGING GEARS, DOES NOT ACCELERATE WHEN GAS PEDAL IS PUSHED AND THE SHIFTING OUT OF PARKING POSITION IS NOISY AND HARSH. ACURA HAS PROVIDED A DEFECT CODE FOR MY COMPLAINTS (03214) AND SOFTWARE UPDATES (OPERATION NUMBER 1255A2 AND 1255C9), WHICH HAVE BEEN PERFORMED ON MY VEHICLE. NONE OF THESE HAVE FIXED THE PROBLEM. LEMON LAW FAVORED IN THE MANUFACTURER'S SIDE A... Read more
Incident date: Mar 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT RECEIVED A RESPONSE IN REGARDS TO TEMPORARY ... Read more
Incident date: Jun 2, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE DEALER HAD NOT ACCOMMODATED THEM AS A CONSUMER ... Read more
Incident date: Jun 1, 2016
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO AIRBAG RECALL NOT REPAIRED IN SPECIFIED TIME FRAME AND DEALERSHIP REFUSAL TO PROVIDE A FREE RENTAL VEHICLE UNTIL REPAIRS ARE COMPLETE. *SMD
Incident date: May 15, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE FAILURE AND STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, WHILE DRIVING VARIOUS SPEEDS, THE ACCEL... Read more
Incident date: Jun 6, 2016
THE IGNITION IMMOBILIZER DEFECTIVE. WHEN THE CAR IS IN PARK AND I TRY TO START IT I PUT THE KEY IN THE IGNITION AND WAIT FOR THE GREEN LIGHT IN THE SHAPE OF A KEY TO GO OUT ON THE PANEL - THEN I TURN THE KEY. THE IGNITION DOES NOT ALWAYS RECOGNIZE THE KEY AND SO THE IMMOBILIZER IS ACTIVATED. WHEN THAT HAPPENS THE CAR EITHER STARTS AND SHUTS RIGHT OFF OR IT JUST WILL NOT START AT ALL. ON MORE T... Read more
Incident date: Mar 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Apr 15, 2016
TAKATA RECALLS- CONTACTED DEALER THREE TIMES, THEY NEVER FOLLOWED UP WITH WHEN I CAN HAVE MY AIRBAGS FIXED
Incident date: Jun 4, 2016
2004 ACURA TL WITH APPROX 130,000 MILES. CRACK AROUND THE PASSENGER SIDE AIRBAG. STARTED 2 WEEKS AGO AND IS GETTING LARGER. VEHICLE WITH NO AIRBAG DEPLOYMENT OR ACCIDENT HISTORY.
Incident date: Jun 4, 2016
I HAVE A MDX WITH SPORT SUSPENSION. I RECENTLY VISITED MY MECHANIC TO DISCOVER THAT BOTH OF MY REAR SHOCKS ARE BLOWN. AFTER LOOKING INTO FIXING IT, I NOTICED THAT THERE ARE SO MANY PEOPLE EXPERIENCING THE SAME ISSUE PREMATURELY. NOT ONLY IS IT A COMMON ISSUE WITH THIS VEHICLE TRIM, THE PARTS ARE VERY EXPENSIVE DUE TO THE ELECTRONIC COMPONENTS. WITH SO MANY PEOPLE EXPERIENCING THE SAME ISSUE, I... Read more
Incident date: Jun 5, 2013
TL* THE CONTACT OWNS A 2007 ACURA MDX. EACH MORNING WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT WOULD FAIL TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Incident date: Oct 1, 2014
TAKATA AIRBAGS? DASHBOARD ON PASSENGER SIDE IS CRACKED AND HAS BECOME TO INCREASE IN SIZE. FEAR THAT THIS MAY CAUSE AIRBAG "TAKATA" TO EXPLODE. AIRBAG LIGHT ON DRIVERSIDE RANDOMLY COMES ON AND WILL STAY ON WHILE DRIVING OR PARKED. FEAR THAT AIRBAG LIGHT MAY BE AN INDICATOR OF FRONT AIRBAGS MAY GO WRONG. OVER TIME THE DASHBOARD CRACKS HAVE INCREASED IN SIZE.
Incident date: Oct 1, 2014
TAKATA AIRBAGS? DASHBOARD ON PASSENGER SIDE IS CRACKED AND HAS BECOME TO INCREASE IN SIZE. FEAR THAT THIS MAY CAUSE AIRBAG "TAKATA" TO EXPLODE. AIRBAG LIGHT ON DRIVERSIDE RANDOMLY COMES ON AND WILL STAY ON WHILE DRIVING OR PARKED. FEAR THAT AIRBAG LIGHT MAY BE AN INDICATOR OF FRONT AIRBAGS MAY GO WRONG. OVER TIME THE DASHBOARD CRACKS HAVE INCREASED IN SIZE.
Incident date: Mar 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
Incident date: Nov 30, 2015
BAD BRAKE ROTORS AT 12000 MILES STARTED FACING VIBRATION IN STEERING WHEEL WHEN MDX HAD 8K MILES ON IT AND AT THAT TIME DEALER TOLD THAT ITS NORMAL IN MY NEXT SERVICE FOR OIL CHANGE I TOLD THE DEALER TECH THAT I AM STILL FACING THE PROBLEM AND ITS QUITE SIGNIFICANT. HE STATED THAT ITS ROTOR SURFACE ARE UNEVEN AND WARPED AND HE HAS TO RESURFACE ALL 4 OF THESE ROTORS. HOW CAN ROTOR GETS WARPED... Read more