Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 1, 2016
TAKADA RECALL I AM HOPING YOU CAN FIND OUT INFORMATION FOR 2004 TL OWNERS. HONDA AND ACURA'S FOR THE YEARS 2001-03 AND 05 AND BEYOND HAVE BEEN INCLUDED IN THE TAKATA RECALL. I FIND IT HARD TO BELIEVE THAT 04 ACURA TLS HAVE AIRBAGS SOURCED FROM A COMPANY OTHER THAN TAKATA. AND I HAVE BEEN UNABLE TO FIND ANY RELIABLE INFORMATION OUT FROM ACURA OR HONDA. I WOULD LIKE TO UNDERSTAND WH... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL C... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Jun 30, 2016
THE REAR BACK-UP CAMERA ON THIS MODEL OF VEHICLE PROVIDES A VERY POOR IMAGE AT NIGHT CREATING A CLEAR SAFETY HAZARD. THE IMAGE THAT APPEARS ON THE SCREEN IS ALMOST NOT DISCERNIBLE AND VIRTUALLY IMPOSSIBLE TO MAKE OUT ANY IMAGES. WE ALSO OWN A 2010 ACURA TSX THAT HAS A BACK UP CAMERA WHICH WORKS VERY WELL AT NIGHT. ONE WOULD THINK THAT A NEWER AND HIGHER END VEHICLE WOULD OFFER AT THE VERY LEA... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXP... Read more
Incident date: Jun 30, 2016
TL* CONTACT OWNS A 1996 ACURA RL. WHILE DRIVING 40 MPH, A STRONG BURNING ODOR WAS NOTICED COMING FROM THE FRONT OF THE VEHICLE. THE INSTRUMENT PANEL LIGHTS DIMMED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 179,000.
Fire
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Mar 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Feb 12, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Mar 1, 2016
I TOOK MY CAR AND ON FEBRUARY 25TH TO CHECK TO SEE WHAT WAS WRONG WITH THE VEHICLE I WAS TOLD AND NOTHING WAS WRONG WITH THE VEHICLE THE VEHICLE SHAKES AND VIBRATES REALLY BAD AROUND 30 TO 40 MILES AN HOUR. I HAVE READ ON DIFFERENT FORUM THAT IT'S A TRANSMISSION, AND ALOT OF PEOPLE HAVE TO REPLACE THE TORQUE CONVERTER. BUT THIS IS A COMMON ISSUE AND ACURA DOESN'T WANT TO REPAIR THE PROBLEM THAT'S ... Read more
Incident date: Mar 1, 2016
WHEN AM I GOING TO GET MY AIRBAGS?
Incident date: Jun 27, 2016
AS THE VEHICLE BEING DRIVEN, IT OCCASIONALLY LURCHES. AS THE VEHICLE PRODUCES THESE SUDDEN STOPS AND ACCELERATIONS DURING THE NORMAL DRIVING (LOCAL STREETS AND HIGHWAYS), I, AS A DRIVER, TEMPORARILY LOSE THE CONTROL OF THE CAR. CONSEQUENTLY, THIS CAR LURCHING SITUATION MAY LEAD TO THE DRIVER LOSING A TEMPORARY OR COMPLETE CONTROL OF THE VEHICLE WHICH COULD ULTIMATELY CAUSE A COLLISION.
Incident date: Jun 28, 2016
MY PASSENGER SIDE DASH CRACKED AROUND THE AIRBAG. THIS ALLOWS FOR MOISTURE TO GET INTO THE AIRBAG COMPARTMENT WHICH DEGRADES THE PASSENGER AIRBAG. ACURA REFUSES TO REPLACE. THE VEHICLE WAS STATIONARY AND HAPPENED OVERNIGHT.
Incident date: Jun 28, 2016
MY PASSENGER SIDE DASH CRACKED AROUND THE AIRBAG. THIS ALLOWS FOR MOISTURE TO GET INTO THE AIRBAG COMPARTMENT WHICH DEGRADES THE PASSENGER AIRBAG. ACURA REFUSES TO REPLACE. THE VEHICLE WAS STATIONARY AND HAPPENED OVERNIGHT.
Incident date: Jun 29, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3... Read more
Incident date: Jun 29, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3... Read more
Incident date: Jun 29, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3... Read more
Incident date: Mar 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAIL... Read more
Incident date: Jun 3, 2015
2002 ACURA MDX SRS LIGHT CONSTANTLY ON WHICH MEANS THE AIR BAG MAY NOT FUNCTION NORMALLY. 1. ACURA REFUSES TO ADDRESS THIS SEAT BELT LIMITED WARRANTY ISSUE (WHICH CONTINUES FOR THE LIFE OF THE CAR AND INCLUDES REPAIR OR REPLACEMENT) WITHOUT A MINIMUM DIAGNOSTIC CHARGE OF $130 PRIOR TO EFFECTING REPAIR AS WARRANTY ITEM (WARRANTY PAGE ATTACHED). 2. HAVE ALREADY HAD CODE DIAGNOSED AS DEFECTIVE DRIV... Read more
Incident date: May 1, 2014
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ
Incident date: May 1, 2014
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ
Incident date: May 1, 2014
ENGINE RUNNING BUT NO ACCELERATION. SHUT OFF AND RESTART ENABLED 3 DAYS OF DRIVING WITH NO FURTHER ISSUES. SHOP DECLARED, " ... LOOSE BATTERY CABLE." (SEEMS NOT LIKELY) INCIDENT WAS ON US 3-LANE HIGHWAY IN TRAFFIC WITH SPEEDS POSTED AT 65 MPH UPDATED 01/31/17*LJ
Incident date: Mar 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Apr 15, 2016
I HAD ALL RECALLS REPAIRED A LOU SOBH HONDA IN CUMMING GA. ACURA WAS CLEAR THAT SOME OF THE RECALLS I HAD DONE WOULD HAVE TO BE PAID BY ME BUT WOULD BE PROMPTLY REFUNDED. I SUPPLIED ALL RECEIPTS AND NOW (OVER 10 WEEKS LATER) HAVE STILL NEVER BEEN REIMBURSED. PATHETIC CUSTOMER SERVICE.
Incident date: Apr 15, 2016
I HAD ALL RECALLS REPAIRED A LOU SOBH HONDA IN CUMMING GA. ACURA WAS CLEAR THAT SOME OF THE RECALLS I HAD DONE WOULD HAVE TO BE PAID BY ME BUT WOULD BE PROMPTLY REFUNDED. I SUPPLIED ALL RECEIPTS AND NOW (OVER 10 WEEKS LATER) HAVE STILL NEVER BEEN REIMBURSED. PATHETIC CUSTOMER SERVICE.
Incident date: Aug 10, 2015
MY 2005 ACURA TL HAS DEVELOPED A SIGNIFICANT DASHBOARD CRACK ALONG THE PERIMETER OF THE PASSENGER SIDE AIRBAG LOCATION. THIS IS A WELL KNOWN ISSUE POSTED ON MANY INTERNET SITES INCLUDING MANY REPORTS ON FACEBOOK COMMUNITY: HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH/POSTS/219662424726766? ADDITIONALLY, MANY OTHERS HAVE SUBMITTED COMPLAINTS TO NHTSA EXPRESSING THEIR SAFETY CONCERNS. SINCE... Read more
Incident date: Aug 10, 2015
MY 2005 ACURA TL HAS DEVELOPED A SIGNIFICANT DASHBOARD CRACK ALONG THE PERIMETER OF THE PASSENGER SIDE AIRBAG LOCATION. THIS IS A WELL KNOWN ISSUE POSTED ON MANY INTERNET SITES INCLUDING MANY REPORTS ON FACEBOOK COMMUNITY: HTTPS://WWW.FACEBOOK.COM/ACURATLDEFECTIVEDASH/POSTS/219662424726766? ADDITIONALLY, MANY OTHERS HAVE SUBMITTED COMPLAINTS TO NHTSA EXPRESSING THEIR SAFETY CONCERNS. SINCE... Read more
Incident date: Jun 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAI... Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jan 1, 2016
FAILING TORQUE CONVERTER. VERY COMMON PROBLEM FOR THIS VEHICLE BUT HONDA REFUSES TO RECALL AND STAND BEHIND THIS SAFETY DEFECT.
Incident date: Feb 1, 2016
RECENTLY PURCHASED AN 03 ACURA TL. 64000 MILES AT TIME OF PURCHASE. I DRIVE IT USING THE SLAP STICK AND MOSTLY HIGHWAY DRIVING. I NOTICE WHEN SHIFTING FROM 2ND TO 3RD GEARS, AT APPROXIMATELY 20-25 MPH THE CAR SEEMS TO JERK, OR JUMP IN THE FRONT END. ALSO BETWEEN 3RD AND 4TH GEARS. DEPENDING ON HOW FAST I ACCELERATE AND CHANGE THE GEARS, SOMETIMES THERE IS MORE JERKING...AT LOWER SPEEDS....AND LESS... Read more
Incident date: Feb 1, 2016
RECENTLY PURCHASED AN 03 ACURA TL. 64000 MILES AT TIME OF PURCHASE. I DRIVE IT USING THE SLAP STICK AND MOSTLY HIGHWAY DRIVING. I NOTICE WHEN SHIFTING FROM 2ND TO 3RD GEARS, AT APPROXIMATELY 20-25 MPH THE CAR SEEMS TO JERK, OR JUMP IN THE FRONT END. ALSO BETWEEN 3RD AND 4TH GEARS. DEPENDING ON HOW FAST I ACCELERATE AND CHANGE THE GEARS, SOMETIMES THERE IS MORE JERKING...AT LOWER SPEEDS....AND LESS... Read more
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jun 24, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jun 1, 2016
2005 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD
Incident date: Jun 22, 2016
I HAVE PURCHASED THE VEHICLE ON 3/23/16 AND FROM DAY ONE I HAVE BEEN HAVING ISSUES WITH THE TRANSMISSION. WHEN I COME TO A STOP AND WAIT FOR ONCOMING TRAFFIC TO GIVE ME CHANCE TO CROSS THE STREET. WHEN I FINALLY GET THE CHANCE TO CROSS I PRESS THE GAS PEDAL AND THE CAR JUST DOES NOT WANT TO GO, IT STALLS. SAME ISSUE WHEN GETTING ON THE HIGHWAY WAITING FOR A CHANCE TO GET IN BUT THE CAR DOES NOT W... Read more
Incident date: Jun 21, 2016
LARGE CRACK APPEARED ON MY DASHBOARD TODAY. I GOOGLED AND FOUND OUT THERE ARE THOUSANDS OF ACURA TLS HAVING THE SAME ISSUE. BUT THE MANUFACTURER HAS NOT DONE A RECALL. I CALLED ACURA CLIENT RELATIONS AS WELL AS DEALER. THEY ARE NOT DOING ANYTHING. THE CRACK DASHBOARD IS A SAFETY CONCERN AS THE SRS AIRBAG SITS BEHIND THAT AND CAN EXPLODE.
Incident date: Mar 30, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Feb 28, 2015
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jun 16, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT'S VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) ON JUNE 16, 2016. HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE WITH THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,900.
Incident date: Apr 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXP... Read more
Incident date: May 19, 2016
2005 ACURA RL, HEADLIGHTS HAVE FLICKERED SINCE PURCHASE IN 2005, HAVE REPORTED THIS OVER THE PAST 9-10 YEARS CORPORATELY AND TO THE LOCAL ACURA DEALERS, ACURA OF PLEASANTON AND ACURA OF THE DESERT. THIS HAS NOW BECOME A SAFETY ISSUE, FLICKERING LIGHTS NOW TURN OFF AT NIGHT IN THE DARK WHILE IN MOTION CREATING A DRIVING HAZARD FOR BOTH THE OCCUPANTS OF THE ACURA AND ANY SURROUNDING VEHICLES. THIS... Read more
Incident date: Aug 1, 2015
DASH BOARD CRACK OVER PASSENGER SIDE AIRBAGS. MANY CRACKS HAVE FORMED AND I AM NOT SURE IF IT HAS AFFECTED THE AIRBAG SYSTEM.
Incident date: Aug 1, 2015
DASH BOARD CRACK OVER PASSENGER SIDE AIRBAGS. MANY CRACKS HAVE FORMED AND I AM NOT SURE IF IT HAS AFFECTED THE AIRBAG SYSTEM.
Incident date: Mar 10, 2016
BATTERY KEEPS DRAINING DUE TO HFL MODULE. REPLACED BATTERY AND STILL KEEPS ON DRAINING. HFL UNIT HOT ENOUGH TO MELT PLASTIC AND POSSIBLE FIRE HAZARD. THIS ISSUE HAS BEEN REPORTED BY HUNDREDS IF NOT THOUSANDS OF MDX DRIVERS AND ACURA SAYS THEY NEVER HEARD ABOUT IT. YEA RIGHT! FOR THE PRICE OF THE VEHICLE THAT WE ALL PAY FOR WE EXPECT GREAT RESULTS. ACURA YOU NEED TO RECALL AND REPLACE THE HFL MODUL... Read more
Incident date: Mar 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE M... Read more