Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Feb 25, 2009
TL* THE CONTACT OWNS A 2000 ACURA RL. WHILE DRIVING APPROXIMATELY 30 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOR IN THE PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Incident date: Oct 30, 2016
TL* THE CONTACT OWNS A 1999 ACURA TL. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND THE ENGINE STOPPED. THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE KEY TO THE OFF POSITION, SHIFT INTO PARK, AND TURN THE KEY IN THE IGNITION IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TWO DAYS LATER, THE VEHICLE WAS TOWED TO AN ... Read more
Incident date: Oct 30, 2016
TL* THE CONTACT OWNS A 1999 ACURA TL. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND THE ENGINE STOPPED. THE BRAKE WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO TURN THE KEY TO THE OFF POSITION, SHIFT INTO PARK, AND TURN THE KEY IN THE IGNITION IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. TWO DAYS LATER, THE VEHICLE WAS TOWED TO AN ... Read more
Incident date: Nov 3, 2016
I MADE AN APPOINTMENT TO FIX THE RECALL AND SHOWED UP TO THE DEALERSHIP IN AUGUST AND THEY SAID THAT THEY WOULD RESCHEDULE MY APPOINTMENT WHEN THE PART BECAME AVAILABLE. I HAVE NOT HEARD FROM THEM AND I CALLED TO ASK AND THEY SAID THAT IT IS STILL NOT AVAILABLE.
Incident date: Nov 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILA... Read more
Incident date: Aug 10, 2016
TAKATA RECALL - I HAVE CONTACTED CRISWELL ACURA IN ANNAPOLIS, MD TWICE TO SCHEDULE THE RECALL REPAIR; 8/10/2016, 9/6/2016. THE FIRST TIME I WAS TOLD I WOULD RECEIVE A RETURN CALL TO SCHEDULE AN APPOINTMENT AND WAS NEVER CALLED BACK. THE SECOND TIME I WAS TOLD TO LEAVE A MESSAGE WITH JEANETTE IS SERVICE, WHICH I DID, AND ONCE AGAIN DID NOT RECEIVE A CALL BACK. IT IS NOW NOVEMBER AND I HAVE NOT B... Read more
Incident date: Nov 2, 2016
TAKATA RECALL - RECEIVED A LETTER DATED 3/2016 FROM ACURA INFORMING ME OF A RECALL ON MY CAR FOR AIR BAG PROBLEMS, WHICH IS A POTENTIALLY VERY DANGEROUS CONCERN. THE LETTER INDICATED THE REPLACEMENT PARTS WOULD BE AVAILABLE IN THE SUMMER OF 2016. THIS IS NOW NOVEMBER AND THE PART IS STILL NOT AVAILABLE. I HAVE CALLED ACURA CLIENT RELATIONS TWICE AND MY LOCAL DEALER HAS ATTEMPTED TWICE TO OBTAIN... Read more
Incident date: Nov 2, 2016
TL* THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YE... Read more
Incident date: Nov 1, 2016
2009 ACURA TSX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR PASSENGER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Oct 29, 2016
THE SUNROOF SPONTANEOUSLY EXPLODED CAUSING SHATTERED GLASS TO FALL ON THE DRIVER WHILE DRIVING DOWN THE HIGHWAY. IT SOUNDED LIKE A GUN WENT OFF. THERE WAS NOT ANY DEBRIS OR ROCK THAT COULD HAVE CAUSED THE SHATTERED GLASS. THE GLASS WAS LIFTED UPWARD, NOT DOWNWARD AS WOULD HAVE BEEN THE CASE IF SOMETHING CAME FROM THE SKY OR AIR. THE TEMPERATURE WAS 55 DEGREES FAHRENHEIT AND THE TIME WAS APPROXIMA... Read more
Incident date: Oct 29, 2016
THE SUNROOF SPONTANEOUSLY EXPLODED CAUSING SHATTERED GLASS TO FALL ON THE DRIVER WHILE DRIVING DOWN THE HIGHWAY. IT SOUNDED LIKE A GUN WENT OFF. THERE WAS NOT ANY DEBRIS OR ROCK THAT COULD HAVE CAUSED THE SHATTERED GLASS. THE GLASS WAS LIFTED UPWARD, NOT DOWNWARD AS WOULD HAVE BEEN THE CASE IF SOMETHING CAME FROM THE SKY OR AIR. THE TEMPERATURE WAS 55 DEGREES FAHRENHEIT AND THE TIME WAS APPROXIMA... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V504000 (SERVICE BRAKES, HYDRAULIC), 16V061000 (AIR BAGS), AND 16V344000(AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 10V504000 (SERVICE BRAKES, HYDRAULIC), 16V061000 (AIR BAGS), AND 16V344000(AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ... Read more
Incident date: Oct 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A... Read more
Incident date: Jun 24, 2016
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB
Incident date: Oct 25, 2016
EXCESSIVE OIL CONSUMPTION. ACURA CLAIMS BURNING 1 QT EVERY 1,000 MILES IS ACCEPTABLE. BASED ON WEB SEARCH MANY OTHER OWNERS OF THE SAME VEHICLE ARE HAVING THE SAME PROBLEM. MY GUESS IS THAT IT'S A RATHER PREVALENT PROBLEM GIVEN HOW FEW PEOPLE ACTUALLY REGULARLY CHECK THEIR OIL AND I'M CERTAIN THE SERVICE TECHNICIANS AREN'T INFORMING THE CUSTOMER WHEN THE OIL LEVEL IS UNACCEPTABLY LOW. *TR
Incident date: Oct 4, 2016
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKE PEDAL, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT SHIFTED THE VEHICLE INTO REVERSE AND THE VEHICLE ROLLED BACKWARDS OUT OF THE GARAGE WHILE THE BRAKE PEDAL WAS STILL BEING DEPRESSED. THE CONTACT COULD NOT STOP THE VEHICLE. THE VEHICLE MOVED INTO THE STREET UNTIL THE CONTACT PRESSED THE START/STOP IGNITI... Read more
Incident date: Oct 12, 2016
DASH AROUND PASS AIRBAG INDENTION IS CRACKING BADLY FROM AIRBAG TO WINDSHIELD AND DOWN TO GLOVEBOX. OVERNIGHT IT APPEARED WHILE PARKED. I FEEL AS IF I WAS IN A ACCIDENT AND AIRBAG DEPLOYED PIECES OF DASH COULD FLY OUT AND HURT SOMEONE. CAR IS VERY WELL TAKEN CARE OF. ACURA SAYS THEY WILL FIX FOR $2000. SEEMS ITS A SAFETY ISSUE AND SHOULD BE REPAIRED . HAVE A COUPLE FRIENDS WITH SAME CARE ALL DOIN... Read more
Incident date: Oct 24, 2016
"TAKATA RECALL" I RECEIVED A LETTER FROM AMERICAN HONDA IN MARCH, 2016 ABOUT A SAFETY RECALL NOTICE. UNDER THE SECTION "WHAT SHOULD YOU DO?" THE LETTER STATES THE REMEDY PARTS WILL BE AVAILABLE IN SUMMER 2016 AND "ACURA WILL SEND ANOTHER LETTER WHEN PARTS BECOME AVAILABLE" I NEVER RECEIVED THIS SECOND LETTER SO ON OCTOBER 24 I CALLED AMERICAN HONDA ACURA CLIENT RELATIONS AND WAS TOLD IT WAS MY ... Read more
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Apr 4, 2016
TL* THE CONTACT OWNS A 2008 ACURA TSX. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Incident date: Oct 10, 2016
CHECK ENGINE LIGHT ELIMINATED, VSA LIGHT COMES ON AND D5 LIGHT FLASHES WHILE DRIVING AFTER TRANSMISSION WARMS UP., CAR WONT SHIFT INTO 4TH OR 5TH GEAR RPMS WIND UP REAL HIGH HAVE TO PULL OVER TURN OFF ENGINE THEN RESTART TO DRIVE ONLY SHORT DISTANCE BEFORE IT STARTS DOING THE SAME THING. THE VEHICLE WAS DRIVING ON THE FREEWAY AT APPROX. 65 MPH WHEN CAR SUDDENLY STARTED DOWNSHIFTING ON ITS OWN CAUS... Read more
Incident date: Oct 24, 2016
THE HANDS FREE LINK UNIT HAS AN ISSUE WHERE IT STOPS WORKING AND DRAINS THE BATTERY OF THE CAR. I'VE GONE THROUGH 3 BATTERIES IN THE LAST 6 MONTHS AND WHEN I FINALLY DISCONNECTED THE HFL UNIT, THE CAR HAS BEEN WORKING PROPERLY.
Incident date: Jul 19, 2016
WHILE DRIVING, THE FRONT WHEEL BEARING WOULD HAVE A NOISE OR VIBRATION. LIKE MOANING, DRONING, OR HUMMING, COMING FROM FRONT RIGHT SIDE. *TR
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Oct 9, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED A RECALL REPAIR ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER THE REPAIR WAS PERFORMED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 41,877.
Incident date: Oct 13, 2016
SIDE MIRRORS-NOT REAL MIRRORS (FUNHOUSE EFFECT); SOMEWHAT WAVY; PLACEMENT OF MIRRORS CAUSE A/C VENTS TO REFLECT IN THEM (BIG DISTRACTION) TOUCH SCREEN IS IMPOSSIBLE TO READ IN SUNLIGHT; REQUIRES AN OVERHAND (NOT RECESSED INTO THE DASHBOARD AS IS THE OTHER SCREEN IN CAR) TOO MUCH TOUCH SCREEN TECHNOLOGHY REQUIRING DRIVER TO TAK EYES OFF THE ROAD
Incident date: Oct 1, 2016
KNOWN ISSUE WITH NO OFFICIAL RECALL. DASH BOARD CRACKS DIRECTLY ABOVE AIRBAG. STARTED WITH ON LARGE CRACK AND NOW THERE ARE TWO ABOVE AIRBAG. I HAVE 3 COWORKERS ALL WITH ACURA TL'S FROM 04-06 YEARS ALL WITH THE SAME CRACKS. DEALER IS MAKING DRIVERS RESPONSIBLE TO REPLACE WITH NO GUARANTEE IT WON'T HAPPEN AGAIN. THERE ARE NUMEROUS ONLINE FORUMS AND FACEBOOK PAGE JUST REGARDS TO THIS ISSUE. SH... Read more
Incident date: Oct 1, 2016
KNOWN ISSUE WITH NO OFFICIAL RECALL. DASH BOARD CRACKS DIRECTLY ABOVE AIRBAG. STARTED WITH ON LARGE CRACK AND NOW THERE ARE TWO ABOVE AIRBAG. I HAVE 3 COWORKERS ALL WITH ACURA TL'S FROM 04-06 YEARS ALL WITH THE SAME CRACKS. DEALER IS MAKING DRIVERS RESPONSIBLE TO REPLACE WITH NO GUARANTEE IT WON'T HAPPEN AGAIN. THERE ARE NUMEROUS ONLINE FORUMS AND FACEBOOK PAGE JUST REGARDS TO THIS ISSUE. SH... Read more
Incident date: Oct 21, 2016
"TAKATA RECALL" I RECEIVED A NOTICE IN MARCH AND SPOKE WITH THE DEALERSHIP, BOTH SAID I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE IN LATE SUMMER. ON 10/21/16 I CALLED MY DEALERSHIP TO FIND OUT THE STATUS BECAUSE I HADN'T HEARD ANYTHING ELSE. I WAS TOLD OH WE HAVE THE PARTS COME IN WHENEVER YOU WANT. WHY WASN'T I NOTIFIED. I'VE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS AND WONDERING ABOUT THE A... Read more
Incident date: Oct 19, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A ROD IRON FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,323. THE VIN WAS NOT PROVIDED.
Crash
Incident date: Oct 17, 2016
MY 14 YEAR OLD DAUGHTER, WHO'S LEARNING TO DRIVE WAS BEHIND THE WHEEL WHEN THE CAR STEERING WHEEL LOCKED UP AND WOULDN'T ALLOW HER TO TURN THE VEHICLE. LUCKILY WE HADN'T APPROACHED THE HIGHWAY YET OR WHO KNOWS WHAT WOULD HAVE HAPPENED WHILE DRIVING ON THE HIGHWAY. WE WERE BACKING OUT OF OUR DRIVEWAY AND SHE SAID THE WHEEL FELT FUNNY. WE WERE A MILE FROM OUR HOME ENTERING A ROUND AND HEADING ONT... Read more
Incident date: Mar 1, 2016
2009 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Oct 19, 2016
THE ENGINE OIL ON THIS MODELS BURNS OUT VERY QUICKLY. I HAVE NOTICED THAT I GET INDICATOR TO CHANGE ENGINE OIL IN ABOUT EVERY 6000 MILES EVEN THOUGH I USE SYNTHETIC OIL WHICH HAS THE LIFE SPAM OF UP TO 12000 MILES. I USE MY CAR FOR NORMAL DRIVE FROM HOME TO WORK AND LEISURE.
Incident date: Jun 17, 2016
EVER SINCE I PURCHASED THE CAR IT HAS HAD A SMELL OF GAS. I THOUGHT IT WOULD GO AWAY AFTER A CERTAIN TIME BUT IT DIDN'T SO I GOT THE CAR CHECKED OUT. I COME TO FIND OUT IT HAS A GAS LEAK. THIS IS SOMETHING VERY DANGEROUS BECAUSE IT PUTS MY LIFE AT RISK AND IF ANYTHING HAPPENS THE CAR COULD BLOW UP. I PURCHASED THIS CAR IN JUNE 2016 AND IM JUST A YOUNG 20 YEAR MAN THAT IS TRYING TO MAKE IT THROUGH ... Read more
Incident date: Jun 17, 2016
EVER SINCE I PURCHASED THE CAR IT HAS HAD A SMELL OF GAS. I THOUGHT IT WOULD GO AWAY AFTER A CERTAIN TIME BUT IT DIDN'T SO I GOT THE CAR CHECKED OUT. I COME TO FIND OUT IT HAS A GAS LEAK. THIS IS SOMETHING VERY DANGEROUS BECAUSE IT PUTS MY LIFE AT RISK AND IF ANYTHING HAPPENS THE CAR COULD BLOW UP. I PURCHASED THIS CAR IN JUNE 2016 AND IM JUST A YOUNG 20 YEAR MAN THAT IS TRYING TO MAKE IT THROUGH ... Read more
Incident date: Oct 18, 2016
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK AND REMOVED THE KEYS FROM THE IGNITION, IT BEGAN TO ROLL INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TRANSMISSION INTERLOCK FAILED. THE APPROXIMATE FAILURE MILEAGE WAS... Read more
Crash
Incident date: Feb 12, 2016
"TAKATA RECALL" NOTHING HAS HAPPENED AND THAT IS THE PROBLEM. I GOT THE RECALL NOTICE IN FEBRUARY 2016 AND I JUST CHECKED AND THE FIX IS STILL NOT AVAILABLE. I AM PATIENT BUT 9 MONTHS SEEMS LIKE TOO LONG TO HAVE TO WAIT TO HAVE A DANGEROUS AIRBAG CORRECTED.
Incident date: Oct 12, 2016
IN THE ACURA 3.2 MOTORS, THE CYLINDERS HAVE OIL RELEASE HOLES THAT ARE NOT SMOOTH WHICH IS CAUSING METAL SHAVINGS TO GET STUCK, SHAVE AND DAMAGE THE CAM SHAFTS AND CAUSE MOTOR FAILURE. THEY ARE CAUSING SERIOUS GROOVES ON THE OUTER 2 CAM BEARINGS THAT HAVE THE LARGER RELEASE HOLES. MY MOTOR FAILED DUE TO THIS. I WAS DRIVING, CAR STOPPED RUNNING, I THOUGHT MY TIMING SLIPPED. I PULLED THE MOTOR APART... Read more
Incident date: Oct 4, 2016
TAKATA RECALL AS AN OWNER OF A 2007 ACURA RDX I RECEIVED A LETTER ON THE RECALL ISSUED. MY VEHICLE WAS TAKEN IN FOR SERVICE ON JULY 1 , 2016. SOME 3 MONTHS LATER THE SYMPTOMS THAT WERE FIRST NOTICED HAVE RETURNED. THAT IS THE CLICKING SOUND FROM BEHIND THE STEERING WHEEL AND THE AIRBAG NOTIFICATION WARNING ON THE DASH. I CONTACTED ED VOYLES ACURA WHO PERFORMED THE REPAIRS FOR THE RECALL TO LE... Read more
Incident date: Mar 1, 2016
TAKATA RECALL. RECEIVED NOTICE IN MARCH 2016 THAT MY VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. I HAVE CONTACTED MY SERVICING DEALER MONTHLY SINCE THEN TO SCHEDULE AN APPOINTMENT FOR REPLACEMENT, BUT AM CONTINUALLY TOLD THAT THE REPLACEMENT FOR MY VEHICLE IS NOT YET AVAILABLE, AND THEY DO NOT KNOW WHEN IT WILL BE AVAILABLE. IT IS NOW OCTOBER 16 - 7 MONTHS AFTER I RECEIVED THE NOTICE. I'M DRI... Read more
Incident date: Oct 7, 2016
THE DASHBOARD ON THE PASSENGER IS CRACKED. I BOUGHT THE CAR BRAND NEW. THE CRACKED DASHBOARD MY PRESENT SAFETY ISSUES IF THE PASSENGER AIR BAG WAS TO INFLATE. NOW THAT THE DASHBOARD HAS CRACKED, THE CRACK WILL CONTINUE TO GROW, AND POSSIBLY JEOPARDIZE THE INTEGRITY OF AIRBAG, AMONGST OTHER UNKNOWNS DASHBOARDS SHOULD NOT BE CRACKING, AND THEY SHOULD BE ENGINEERED TO WITHSTAND HEAT. I BELIEVE T... Read more
Incident date: Oct 7, 2016
THE DASHBOARD ON THE PASSENGER IS CRACKED. I BOUGHT THE CAR BRAND NEW. THE CRACKED DASHBOARD MY PRESENT SAFETY ISSUES IF THE PASSENGER AIR BAG WAS TO INFLATE. NOW THAT THE DASHBOARD HAS CRACKED, THE CRACK WILL CONTINUE TO GROW, AND POSSIBLY JEOPARDIZE THE INTEGRITY OF AIRBAG, AMONGST OTHER UNKNOWNS DASHBOARDS SHOULD NOT BE CRACKING, AND THEY SHOULD BE ENGINEERED TO WITHSTAND HEAT. I BELIEVE T... Read more
Incident date: Mar 1, 2016
"TAKATA RECALL". THIS IS IN REFERENCE TO ACURA RDX 2014 THAT I OWN. ACURA ISSUED A RECALL BACK IN MARCH 2016 BUT THEY HAVE SHOWED LITTLE TO NO WILLINGNESS TO SERVICE THE RECALL. EVEN AFTER 8 MONTHS FROM THE NOTICE THEY HAVEN'T SERVICED THE PART. LEAVING ME AND MY FAMILY AT RISK. THIS IS A CALLOUS BEHAVIOR ON THE PART OF THE COMPANY. HONDA IS SHOWING NO RESPECT OR CONCERN FOR PEOPLE WHO ARE DRIVING... Read more
Incident date: Jun 6, 2014
SUMMER OF 2014 I CAN TO A STOP LIGHT AT A COMPLETE STOP. MY TL TYPE S KEPT IDLE AT 3500 - 3700 RPM. DROVE THE CAR ABOUT QUARTER OF A MILE BEFORE HAVING TO SHUT OF THE ENGINE. THAT FIX THE PROBLEM FOR THE TIME BEING. THIS WOULD HAPPEN 2-5 TIMES A WEEK FOR THREE WEEKS UNTIL I FIGURED OUT THE CAUSE. COME TO FIND OUT IT WAS THE CRUISE CONTROL LEVER AT THE THROTTLE THAT WAS GETTING STUCK. EVENTUALLY JU... Read more
Incident date: Oct 14, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Oct 1, 2014
I CURRENTLY OWN A 2007 ACURA TL AND MY POWER STEERING CONSISTENTLY GOES IN AND OUT. IT IS EXTREMELY DIFFICULT TO STEER WHEN TRAVELING AT SLOW SPEEDS, SUCH AS IN A PARKING LOT. MY VEHICLE'S VIN DOESN'T SHOW THAT THE POWER STEERING RECALL ASSOCIATED WITH MANY 2004-2008 ACURA TLS AFFECTS MY CAR, HOWEVER I BELIEVE THAT MAY BE THE REASON MY POWER STEERING DOESN'T WORK VERY WELL AT ALL. I RECENTLY HAD M... Read more
Incident date: Aug 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Mar 1, 2016
"TAKATA RECALL" - REC'D RECALL NOTICE MARCH 2016 FROM ACURA INDICATING AIRBAGS WOULD BECOME AVAILABLE SUMMER 2016. CALLED MACCHURCHILL ACURA DEALER JULY 20, 2016 TO SCHEDULE APPT AND ADVISED THEY WOULD PLACE AN ORDER FOR AIRBAG BUT TAKES 3 TO 6 MONTHS TO RECEIVE. OBVIOUSLY AIRBAGS WERE NOT AVAILABLE AS THEIR MARCH LETTER INDICATED. AS OF THIS DATE, OCT 13, 2016, AN AIRBAG STILL NOT AVAILABLE AND I... Read more