Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jun 1, 2016
MY 2005 ACURA TL IS DEVELOPING CRACKS IN THE DASHBOARD. ONE OF THE CRACKS OF MAJOR CONCERN IS THE ONE THAT IS FORMING ALONG THE RIGHT-HAND SIDE OF THE PASSENGER AIRBAG. I AM AFRAID THAT THE CRACK WILL CAUSE THE AIRBAG TO MALFUNCTION! THE BAG MAY DEPLOY SUDDENLY WHILE DRIVING, IT MAY DEPLOY UPWARDS RATHER THAN FORWARDS; IT MAY CAUSE THE DASH TO CRACK FURTHER AND SPRAY THE PASSENGER COMPARTMENT W... Read more
Incident date: Jun 1, 2016
MY 2005 ACURA TL IS DEVELOPING CRACKS IN THE DASHBOARD. ONE OF THE CRACKS OF MAJOR CONCERN IS THE ONE THAT IS FORMING ALONG THE RIGHT-HAND SIDE OF THE PASSENGER AIRBAG. I AM AFRAID THAT THE CRACK WILL CAUSE THE AIRBAG TO MALFUNCTION! THE BAG MAY DEPLOY SUDDENLY WHILE DRIVING, IT MAY DEPLOY UPWARDS RATHER THAN FORWARDS; IT MAY CAUSE THE DASH TO CRACK FURTHER AND SPRAY THE PASSENGER COMPARTMENT W... Read more
Incident date: Jan 1, 2016
MAJOR CRACKS AROUND PASSENGER SIDE AIRBAG ON 2004 ACURA TL. APPARENTLY THOUSANDS OF OTHER TL OWNERS ARE EXPERIENCING THIS DEFECT. THE CRACKS APPEAR TO AFFECT THE AIRBAG FUNCTIONALITY. QUOTES IN TERMS OF REPLACEMENT ARE AROUND $1800. HOWEVER, THIS IS HAPPENING NOT DUE TO OWNER ERROR OR FAULT, BUT RATHER TO ALL ACURAS, GARAGE STORED AND OTHERWISE.
Incident date: Jan 1, 2016
MAJOR CRACKS AROUND PASSENGER SIDE AIRBAG ON 2004 ACURA TL. APPARENTLY THOUSANDS OF OTHER TL OWNERS ARE EXPERIENCING THIS DEFECT. THE CRACKS APPEAR TO AFFECT THE AIRBAG FUNCTIONALITY. QUOTES IN TERMS OF REPLACEMENT ARE AROUND $1800. HOWEVER, THIS IS HAPPENING NOT DUE TO OWNER ERROR OR FAULT, BUT RATHER TO ALL ACURAS, GARAGE STORED AND OTHERWISE.
Incident date: Jul 19, 2016
2006 ACURA TL WITH DASHBOARD CRACKING AROUND THE PASSENGER AIRBAG. HAVE SEEN THOUSANDS OF EXAMPLES ONLINE OF PEOPLE WITH THE SAME ISSUE BUT ACURA REFUSES TO ADDRESS OR ADMIT TO IT. CNN EVEN REPORTED IT, AGAIN NO RESPONSE FROM ACURA. CONCERNED ABOUT PROPER DEPLOYMENT OF AIRBAG (OR DEPLOYMENT AT ALL), ESPECIALLY CONSIDERING THAT THE MODEL YEARS THAT ARE HAVING THE ISSUES ARE THE THIRD GENERATION ... Read more
Incident date: Apr 8, 2014
TL* THE CONTACT OWNS A 2002 ACURA MDX. FOR OVER TWO YEARS, THE VEHICLE RANDOMLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V226000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 09/... Read more
Incident date: Jul 1, 2016
LIFTGATE OBSTRUCTION SENSOR IS SET FOR A HIGHER BACK PRESSURE. THE SENSITIVITY OF OBSTRUCTION SENSOR CANNOT BE ADJUSTED. I FEEL THE LIFTGATE WILL NOT PROTECT FINGERS AND HANDS BEFORE CRUSHING IT. THIS LIFTGATE PINCH POINT HAZARD MANAGEMENT SHOULD BE IMPROVED TO AVOID INJURY. THE LIFTGATE IS VERY HEAVY. THIS IS A HAZARD IDENTIFICATION AND CONSEQUENCE ASSESSMENT. NO INJURY WAS CAUSED.
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V346000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
Incident date: Mar 20, 1998
TL* THE CONTACT OWNS A 1997 ACURA CL. THE CONTACT STATED THAT THE IGNITION KEY WAS DIFFICULT TO REMOVE FROM THE VEHICLE WITHOUT WARNING. IN ADDITION, THE KEY FAILED TO START THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE AND... Read more
Incident date: Jul 20, 2016
MY PASSENGER DASH BOARD HAS CRACKED ALL THE WAY AROUND THE AIR BAG. I TOOK MY CAR TO A REPAIR SHOP AND THEY STATED IT IS CAUSED BECAUSE THE AIR BAGS GO UP AND DOWN. I FEEL LIKE THIS IS A SAFETY AND SHOULD BE LOOKED INTO. I LOOKED ONLINE AND HUNDREDS OF PEOPLED HAVE EXPERIENCED THIS PROBLEM.
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V546000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE DEALER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. T... Read more
Incident date: Jul 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAI... Read more
Incident date: Mar 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Jul 11, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 81,000. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 15, 2016
TAKATA RECALL: I RECEIVED THE RECALL NOTICE IN EARLY APRIL 2016. I BROUGHT MY CAR TO GILLMAN ACURA DEALER AT 18002 I-45 NORTH, HOUSTON, TX 77090 ON APRIL 15 AND PICKED UP A LOANER CAR ON APRIL 16, 2016. I WAITED OVER 5 WEEKS AND STOPPED BY THE DEALER (BY EARLY JUNE 2016). I WAS TOLD BY THE DEALER THAT PART WAS NOT AVAILABLE BY THE TIME AND THAT THE DEALER WOULD CALL AND SEND ME A LETTER WHEN ... Read more
Incident date: Mar 15, 2016
TAKATA RECALL SINCE BEING INITALLY NOTIFIED BY ACURA OF HONDA MARCH 2016, I HAVE HAD NO COMMUNICATION NOR REPAIR BY HONDA, DESPITE SEVERAL CALLS TO THE DEALER. DEALER SIMPLY REPEATS THAT HE HAS NOT RECEIVED THE REQUIRED PARTS FROM HONDA/ACURA TO REPAIR THIS DEFECT, DESPITE ACURA'S OWN DESCRIPTION OF THE PROBLEM AS BEING POTENTIALLY DANGEROUS, WITH POSSIBLE INJURY OR EVEN DEATH RESULTING. TH... Read more
Incident date: May 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Jul 18, 2016
SIDE VIEW MIRRORS HAVE A REFLECTION OF INSIDE VENTS. THIS IS VERY DANGEROUS, WHEN YOU HAVE AN OBSTRUCTED VIEW. CAN CAUSE SERIOUS ACCIDENT. I COULD NOT SEE SIDE VIEW BECAUSE OF REFLECTION.
Incident date: Jul 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Mar 10, 2016
TAKATA RECALL. AIR BAG LIGHT CONTINUES TO COME ON WHEN THERE'S A FRONT SEAT PASSENGER.
Incident date: Mar 1, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO VEHICLE MOTOR COMPANY FAILURE TO CORRECT AIRBAG RECALL DEFECT IN A TIMELY MANNER. *SMD
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jul 18, 2016
I RECENTLY PURCHASED A 2014 ACURA WHILE IT WAS STILL IN ITS WARRANTY PERIOD. AFTER FINALIZING THE PURCHASE OF A $40, 000.00, THE VEHICLE BEGAN EXHIBITING MECHANIC ISSUES WITH THE TRANSMISSION. SO NATURALLY, I CONTACTED THE MY LOCAL ACURA DEALERSHIP IN CHAPEL HILL, NC. I HAVE TAKEN MY VEHICLE TO THE SAME DEALERSHIP A TOTAL OF FOUR TIMES FOR THE SAME ISSUE TO ONLY BE TOLD THAT THERE WAS NOT PROBLEM ... Read more
Incident date: Jul 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART WAS NOT MADE AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Apr 16, 2016
I HAVE A ACURA TSX AND IM HAVING TROUBLE WITH OIL CONSUMPTION AND THE PISTONS THE ACURA DEALERSHIP IS REFUSING TO HONOR RECALL BECAUSE THE ORIGINAL OWNER PURCHASED THE VEHICLE IN 2008 AND THEY SAID IT FOLLOWS ME I NEVER WAS NOTIFIED OF THE RECALL ON OUL CONSUMPTION I FOUND OUT FROM A MECHANIC THAT IT WAS BURNING OIL IS THERE ANYWAY I CAN FIND OUT WHEN THE RECALL WAS ISSUED I PURCHASED THE VEHICLE ... Read more
Incident date: Mar 19, 2012
WHEN DRIVING USING ACC, THE VEHICLE BRAKES (NOT CONSISTENTLY) WHEN APPROACHING A LARGE TRUCK IN THE LANE NEXT TO LANE I AM DRIVING IN. THIS HAS HAPPENED SINCE NEW AND HAS BEEN REPORTED AT LEAST 10 TIMES TO DEALER AND THEY SAY THEY CAN'T REPRODUCE THE ISSUE. GAS MILEAGE IS 12MPG IN TOWN AND 19MPG ON FREEWAY, STICKER WAS 16/23. I HAVE COMPLAINED ABOUT THIS SINCE NEW AND THEY DRIVE THE CAR AND SAY... Read more
Incident date: Mar 19, 2012
WHEN DRIVING USING ACC, THE VEHICLE BRAKES (NOT CONSISTENTLY) WHEN APPROACHING A LARGE TRUCK IN THE LANE NEXT TO LANE I AM DRIVING IN. THIS HAS HAPPENED SINCE NEW AND HAS BEEN REPORTED AT LEAST 10 TIMES TO DEALER AND THEY SAY THEY CAN'T REPRODUCE THE ISSUE. GAS MILEAGE IS 12MPG IN TOWN AND 19MPG ON FREEWAY, STICKER WAS 16/23. I HAVE COMPLAINED ABOUT THIS SINCE NEW AND THEY DRIVE THE CAR AND SAY... Read more
Incident date: Mar 19, 2012
WHEN DRIVING USING ACC, THE VEHICLE BRAKES (NOT CONSISTENTLY) WHEN APPROACHING A LARGE TRUCK IN THE LANE NEXT TO LANE I AM DRIVING IN. THIS HAS HAPPENED SINCE NEW AND HAS BEEN REPORTED AT LEAST 10 TIMES TO DEALER AND THEY SAY THEY CAN'T REPRODUCE THE ISSUE. GAS MILEAGE IS 12MPG IN TOWN AND 19MPG ON FREEWAY, STICKER WAS 16/23. I HAVE COMPLAINED ABOUT THIS SINCE NEW AND THEY DRIVE THE CAR AND SAY... Read more
Incident date: May 13, 2016
WAS TOLD BY MY AURA DEALER THAT MY VEHICLE WAS UNSAFE TO DRIVE IN MAY 2016. IT HAS BEEN PARKED IN MY GARAGE SINCE THAT TIME, AWAITING PARTS TO REPAIR OR REPLACE THE TAKATA AIRBAG. I LEASED THE CAR IN DECEMBER 2014, AND WAS NOT TOLD OF THE RECALL UNTIL MAY 2016, NOR WAS I TOLD THAT THE CAR HAD A TAKATA AIRBAG WHEN I ENTERED INTO THE LEASE. FOR A PERIOD OF 18 MONTHS, ANYONE OF MY FAMILY DRIVING THE ... Read more
Incident date: Mar 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE... Read more
Incident date: Jun 3, 2016
CRACKS HAVE SUDDENLY APPEARED ON THE DASH OF THE VEHICLE.
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION CONNECT.....UPDATE... Read more
Incident date: Mar 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTI... Read more
Incident date: Jul 14, 2016
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more
Incident date: Jun 1, 2016
DASHBOARD IS CRACKED IN TWO PLACES. ONE CRACK IS RIGHT ABOVE THE AIRBAG. NOT SURE IF IT COULD CAUSE THE AIRBAG TO DEPLOY? I HAVE READ THAT THIS IS A PROBLEM WITH A LOT OF ACURAS.
Incident date: Jun 1, 2016
DASHBOARD IS CRACKED IN TWO PLACES. ONE CRACK IS RIGHT ABOVE THE AIRBAG. NOT SURE IF IT COULD CAUSE THE AIRBAG TO DEPLOY? I HAVE READ THAT THIS IS A PROBLEM WITH A LOT OF ACURAS.
Incident date: Jun 1, 2016
DASHBOARD IS CRACKED IN TWO PLACES. ONE CRACK IS RIGHT ABOVE THE AIRBAG. NOT SURE IF IT COULD CAUSE THE AIRBAG TO DEPLOY? I HAVE READ THAT THIS IS A PROBLEM WITH A LOT OF ACURAS.
Incident date: Jul 11, 2016
THE DASH HAS BEGUN TO DETERIORATE/CRACK AROUND THE AIRBAG HOUSING ON THE PASSENGER SIDE. CRACKS BEGAN FORMING WHILE CAR WAS STATIONARY AND GARAGED. ANY ATTEMPT TO FIX THE GROWING CRACK WILL INTERFERE WITH PROPER AIRBAG DEPLOYMENT. THIS APPEARS TO BE A COMMON ISSUE WITH THIS CAR - PLEASE ADVISE.
Incident date: Jul 11, 2016
THE DASH HAS BEGUN TO DETERIORATE/CRACK AROUND THE AIRBAG HOUSING ON THE PASSENGER SIDE. CRACKS BEGAN FORMING WHILE CAR WAS STATIONARY AND GARAGED. ANY ATTEMPT TO FIX THE GROWING CRACK WILL INTERFERE WITH PROPER AIRBAG DEPLOYMENT. THIS APPEARS TO BE A COMMON ISSUE WITH THIS CAR - PLEASE ADVISE.
Incident date: Jun 8, 2016
DASHBOARD AROUND THE PASSENGER SIDE AIRBAG HAS CRACKED. CONCERN AROUND POTENTIAL IMPACT OR DEPLOYMENT OF AIR BAG. CRACKED OCCURRED WHEN VEHICLE WAS PARKED.
Incident date: Mar 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DIS... Read more
Incident date: May 5, 2016
TAKATA RECALL - MY COMPLAINT IS BECAUSE OVER 2 MONTHS HAVE GONE BY SINCE THE FIRST TIME (MAY 05TH) I CONTACTED THE ACURA DEALER IN ORDER TO SCHEDULE THE AIR BAGS REPLACEMENT. THEY HAVE FAILED TO SOLVE WITHIN 60 DAYS OF OUR FIRST ATTEMPT TO SCHEDULE REMEDIATION. WE WERE APPOINTED A LOANER BUT THAT JUST SEEMS TO MAKE ACURA LOSE THE SENSE OF URGENCY FOR THE REMEDIATION.
Incident date: Jul 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME (96 DAYS) FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ....UPDATED 0... Read more
Incident date: Mar 4, 2016
MY 2016 ACURA ILX TRANSMISSION MAKES A "CLUNKING" SOUND WHEN 1) THE ACCELERATOR IS DEPRESSED AFTER SLOWING DOWN; WHILST SLOWING DOWN TO A STOP. SEEMS AS THOUGH THE 8 SPEED AUTO TRANSMISSION IS REMAINING AT TOO HIGH A GEAR AT SLOWER SPEEDS. THE SOUND IS QUITE DISCONCERTING. I HAVE ESCALATED THE ISSUE TO ACURA CORPORATE OFFICE, AND THEIR RESPONSE IS THAT OTHER VEHICLES OF THE SAME MODEL MAKE THE ... Read more
Incident date: Mar 16, 2016
I RECEIVED A SAFETY RECALL NOTICE FOR MY CAR AIRBAGS IN MARCH OF 2016. I HAVE CONTACTED MY DEALER SEVERAL TIME TO ASK FOR THE REPLACEMENT REQUIRED BY THIS RECALL AND STILL HAVE HAD NO RESPONSE. MEANWHILE, MY FAMILY AND I ARE DRIVING IN WHAT COULD BE A DANGEROUS VEHICLE.
Incident date: Mar 12, 2016
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAIL... Read more