Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Mar 1, 2016
2007 ACURA RDX. CONSUMER HAS CONCERNS WITH DRIVER FRONT AIRBAG INFLATOR WHICH COULD PRODUCE EXCESSIVE INTERNAL PRESSURE UPON DEPLOYMENT. *SMD
Incident date: Feb 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILAB... Read more
Incident date: May 1, 2015
MY 2005 ACURA TL DASHBOARD CRACKS SO MANY PLACES.. ESPECIALLY PASSENGER SIDE OF DASHBOARD. THIS IS VERY DANGEROUS IF THE AIRBAG POP OUT WHILE YOU'RE DRIVING THE ROAD. I PURCHASED THIS CAR BRAND NEW AT PARAGON ACURA , WOODSIDE,N.Y I HOPE THIS IS RECALL. PLEASE SEE ATTACHED PHOTO. MY NAME: [XXX] PHONE: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Incident date: May 1, 2015
MY 2005 ACURA TL DASHBOARD CRACKS SO MANY PLACES.. ESPECIALLY PASSENGER SIDE OF DASHBOARD. THIS IS VERY DANGEROUS IF THE AIRBAG POP OUT WHILE YOU'RE DRIVING THE ROAD. I PURCHASED THIS CAR BRAND NEW AT PARAGON ACURA , WOODSIDE,N.Y I HOPE THIS IS RECALL. PLEASE SEE ATTACHED PHOTO. MY NAME: [XXX] PHONE: [XXX] EMAIL: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 1, 2016
TAKATA RECALL - 2010 ACURA TL, CAR IS BEING DRIVEN 3 HOURS DAILY ON VERY BUSY ROADS AND INTERSTATE 75 TO AND FROM WORK. I AM VERY CONCERNED SEEING ACCIDENTS DAILY AND AM CONCERNED FOR MY SAFETY AND DON'T WANT THIS TO BECOME A LAWSUIT.
Incident date: Jul 18, 2016
TAKATA RECALL - I RECIEVED NOTIFICATION ON JULY 17TH, 2016 ABOUT A RECALL FOR MY 2010 ACURA TSX. I IMMEDIATELY CALLED THE DEALER FOR AN APPOINTMENT, I WAS PUT ON A WAITING LIST FOR PARTS AND WAS TOLD IT WOULD TAKE 90-120 DAYS FOR PARTS. I THEN REQUESTED A DIFFERENT VEHICLE TO DRIVE WHICH WAS DENIED. I CARPOOL IN MY CAR EVERY DAY, YET THE ACURA RECALL NOTICE INSTRUCTS ME NOT TO USE THE PASSENGER SE... Read more
Incident date: Jun 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DIST... Read more
Incident date: Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS HAD BEEN ORDERED FROM THE MANUFACTURER IN MID MARCH OF 2016 AND HAD NOT BEEN SUPPLIED TO THE DEALER FOR MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE... Read more
Incident date: Jul 12, 2016
WE PURCHASED A 2016 ACURA MDX WITH SH-AWD. WITHIN THE FIRST FEW WEEKS WE NOTICED THE TRANSMISSION SHIFTS WERE JERKY AND ERRATIC. MOST OF THE PROBLEMS OCCURRED WHEN DRIVING BLOW 40 MPH. THE VEHICLE ALSO LUNGES FORWARD UNEXPECTEDLY WHEN DECELERATING WHILE YOUR FOOT IS OFF THE GAS PEDAL. IT FEELS AS IF THE CAR DOWNSHIFTS AND YOU GET SOME UNEXPECTED ACCELERATING. WE HAD ISSUES WITH THE TRANSMISS... Read more
Incident date: Aug 14, 2015
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE RECCURED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 129,000. ... Read more
Incident date: Feb 12, 2016
TAKATA RECALL - I HAVE BEEN WAITING ON ACURA TO PROVIDE REPLACEMENT PART SINCE FEBRUARY 12, 2016. WHEN I CHECK ONLINE OR CALL ACURA ALL I GET IS THE PART IS NOT AVAILABLE. I LIVE IN FLORIDA WITH THE HIGH TEMP AND HUMIDITY. I DON'T UNDERSTAND HOW A PART CANNOT BE MADE AVAILABLE FOR 6 MONTHS.
Incident date: Mar 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILU... Read more
Incident date: Mar 10, 2014
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V080000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Incident date: Apr 14, 2016
TAKATA RECALL. ACURA CALLED ME MID APRIL STATING THAT PARTS HAD BEEN ORDERED TO FIX THE RECALLED AIRBAGS OF MY CAR. I CALLED IN JULY TO DETERMINE WHEN THE PARTS WOULD BE IN AND THEY SAID THEY DIDN'T KNOW. THAT WAS OVER 90 DAYS AGO. I'M STARTING TO WONDER IF ACURA REALLY HAS THE PARTS AVAILABLE.
Incident date: Mar 25, 2016
MY CHECK ENGINE LIGHT CAME ON. I TOOK 2003 ACURA TL TO (2) LOCAL AUTO PARTS STORE (ADVANCE AUTO PARTS AND AUTOZONE) TO HAVE IT SCANNED USING THE DIAGNOSTIC TOOLS PROVIDED BY TECHNICIANS ON SITE. WAS GIVEN AN EXACT RECALL DIAGNOSTIC ERROR CODE (A/T. WHEN I CALL THE RECALL CENTER THEY SAID THAT THIS REPAIR HAD ALREADY BEEN DONE IN 2005. THIS OBVIOUSLY COULD NOT HAVE BEEN DONE PROPERLY. I CALLED AG... Read more
Incident date: Mar 25, 2016
MY CHECK ENGINE LIGHT CAME ON. I TOOK 2003 ACURA TL TO (2) LOCAL AUTO PARTS STORE (ADVANCE AUTO PARTS AND AUTOZONE) TO HAVE IT SCANNED USING THE DIAGNOSTIC TOOLS PROVIDED BY TECHNICIANS ON SITE. WAS GIVEN AN EXACT RECALL DIAGNOSTIC ERROR CODE (A/T. WHEN I CALL THE RECALL CENTER THEY SAID THAT THIS REPAIR HAD ALREADY BEEN DONE IN 2005. THIS OBVIOUSLY COULD NOT HAVE BEEN DONE PROPERLY. I CALLED AG... Read more
Incident date: Jul 26, 2016
WITH ONLY 12000 MILES AND LESS THAN A YEAR OF HAVING THE BRAND NEW VEHICLE, THE TRANSMISSION WENT OUT COMPLETELY AND LEFT ME STRANDED. IT WAS ACTING A BIT FUNNY THAT MORNING DRIVING, WHEN I WENT TO START IT AGAIN, ALL WARNINGS WENT OFF AND I WAS UNABLE TO PUT THE CAR IN GEAR.
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V0610000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT... Read more
Incident date: Mar 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR MONTHS SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REP... Read more
Incident date: Jul 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 1, 2016
2006 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD THE CONSUMER LEARNED WHEN THE PARTS BECAME AVAILABLE, THE DEALER WERE USING THE PARTS ON THEIR USED CAR INVENTORY, BEFORE MAKING PARTS AVAILABLE TO CUSTOMERS. *JB
Incident date: Mar 21, 2016
2007 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN ... Read more
Incident date: Jan 2, 2015
TAKATA AIRBAG: VERY WIDE CRACK IN DASH ALONGSIDE THE FRONT PASSENGER SIDE AIRBAG AREA. DID NOT REALIZE SO MANY OTHERS HAD THE SAME CONCERN. TOYOTA HAS ACKNOWLEDGE THIS CONCERN AND IS REPLACING DASHES AND AIRBAG ASSEMBLIES AT NO CHARGE TO THE CUSTOMER. WHY WON'T HONDA STEP UP AND TAKE AS GOOD A CARE OF THEIR CUSTOMERS?
Incident date: Feb 4, 2016
INITIALLY, DURING THE WARRANTY PERIOD, IN JUNE 2009, PORTION OF THE DASHBOARD ABOVE THE PASSENGER SIDE AIRBAG FADED FROM BLACK TO A LIGHT GRAY INDICATING SOME SORT OF DECOMPOSITION. THE DEALER DYED THE PLASTIC BLACK AGAIN. LAST YEAR, A LONG CRACK APPEARRED IN THE DASHBOARD IN THE SAME AREA RUNNING FROM FRONT TO BACK. THIS SUMMER A LONG SECOND CRACK S APPEARED POSSIBLY OUTLINING THE CONTOUR OF THE ... Read more
Incident date: Jul 27, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING APPROXIMATELY 3 MPH ATTEMPTING TO PARK, THE CONTACT HEARD A NOISE EMERGING FROM THE ENGINE COMPARTMENT. THE CONTACT ALSO STATED THAT PIECES OF THE SERPENTINE BELT WERE SHREDDED AND HANGING FROM THE ENGINE. THE VEHICLE WAS PARKED AT THE CONTACT'S HOUSE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE ... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/28/16*LJ *TR
Incident date: Mar 15, 2016
TAKATA RECALL. ACURA NOTIFIED US THAT OUR ACURA RDX WAS BEING RECALLED FOR AIR BAG REPLACEMENT IN MARCH 2016--SEE ATTACHED PDF OF RECALL LETTER. WE CONTACTED MARIN ACURA, THE DEALER WHICH SOLD US THE CAR, ON THE SAME DAY WE RECEIVED THE LETTER TO MAKE A SERVICE APPOINTMENT FOR THE RECALL/AIRBAG REPLACEMENT. THEY NOTIFIED US THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL "EARLY SUMMER". WE HAVE FO... Read more
Incident date: Jul 1, 2016
2005 ACURA RL. CONSUMER REQUESTS AN UPDATE ON AVAILABILITY OF DEFECTIVE AIRBAG REPLACEMENT PARTS. *SMD RECALL # 16V344000 AND 16V061000.*JB
Incident date: Mar 25, 2016
TAKATA RECALL: IN MARCH 2016, WE HAVE RECEIVED NOTIFICATION LETTER FROM ACURA MOTOR COMPANY REGARDING THE RECALL AND THE DANGER OF DRIVING OUR ACURA VEHICLE, VIN # [XXX], DUE TO TAKATA AIRBAG INFLATOR RECALLS. ACCORDINGLY WE CONTACTED THE DEALERSHIP OFFICE LOCATED 1600 SOLDIERS FIELD RD, BRIGHTON, MA 02135 IN THE SAME MONTH (END OF MARCH 2016), TO GET THE VEHICLE FIXED OR TO REQUEST A REPLACEMENT ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Nov 30, 2001
I HAVE BEEN HAVING PROBLEMS WITH THE AIR BAGS, SINCE I BOUGHT THE CAR
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE MANUFACTURER... Read more
Incident date: Mar 25, 2016
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE... Read more
Incident date: Apr 7, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL ... Read more
Incident date: Jul 1, 2016
LET ME GET THIS STRAIGHT..THERE IS A RECALL FOR THE PASSENGER SIDE AIRBAG AND I AM NOT SUPPOSED TO HAVE ANYONE IN THE FRONT SEAT FOR THE NEXT 3 TO 4 MONTHS...I WAS TOLD THE AIRBAG IS ON BACK ORDER TILL LATE FALL!!!! GOD FORBID NOTHING HAPPENS TO MY FAMILY DRIVING THIS ACURA MDX
Incident date: Jul 25, 2016
I RECEIVED A SAFETY RECALL LETTER IN MARCH 2016. I SUBSEQUENTLY CALLED MY LOCAL ACURA DEALER ON BELL RD. IN PEORIA AZ TO REQUEST A REPAIR. AS OF 25 JULY 2016 THEY HAVE BEEN UNABLE TO REPAIR MY VEHICLE DUE TO NOT HAVING PARTS AVAILABLE.
Incident date: Jul 25, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Sep 30, 2015
WE TOOK A TEST DRIVE LOCALLY AROUND THE DEALER ON CITY STREETS AND DROVE MOSTLY UNDER 35 MILES PER HOUR. LATER THAT DAY WE TOOK DELIVERY OF OUR NEW 2016 ACURA MDX. AS WE STARTED DRIVING IT WE EXPERIENCED PROBLEMS WITH SHIFTING. IT WAS ABNORMAL JERKING AND HESITATING AT SPEEDS BETWEEN 10-55MPH. IT WOULD SHIFT THROUGH GEARS RANDOMLY. SO MUCH JERKING AND HESITATING THAT MY FAMILY COMPLAINS OF JOLTS T... Read more
Incident date: Jul 24, 2016
RECALL 16V-061. RECEIVED RECALL NOTIFICATION FROM ACURA MARCH 2016. IT HAS BEEN WELL OVER 60 DAYS AND NO FURTHER INFO FROM ACURA ABOUT PARTS AVAILABILITY. I HAVE CONTACTED DEALER TWICE WHERE ORIGINAL PURCHASE WAS MADE(PARK ACURA) AND WAS TOLD THE PARTS ARE NOT YET AVAILABLE FROM ACURA.
Incident date: Jul 24, 2016
I WAS IN MOTION HEADING TOWARD THE LIGHT ON 22 IN ABERDEEN MD MY AIRBAGS DEPLOYED HITTING ME IN THE CHEST AND I LOST CONTROL OF TH CAR; I ALSO HIT ANOTHER CAR IN FRONT OF ME. I DAMAGE THE FRONT OF THE CAR.
Crash
Incident date: Jul 24, 2016
I WAS IN MOTION HEADING TOWARD THE LIGHT ON 22 IN ABERDEEN MD MY AIRBAGS DEPLOYED HITTING ME IN THE CHEST AND I LOST CONTROL OF TH CAR; I ALSO HIT ANOTHER CAR IN FRONT OF ME. I DAMAGE THE FRONT OF THE CAR.
Crash
Incident date: May 13, 2016
MY HEADLIGHTS FLICKER A LOT WHILE DRIVING AT NIGHT. THEY GO OUT SOMETIMES ONE AT A TIME, DRIVER'S SIDE HEADLIGHT OR PASSENGER SIDE HEADLIGHT. SOMETIMES THEY BOTH GO OFF AND I AM REQUIRED TO TURN THE HEADLIGHTS OFF AND BACK ON USING THE SWITCH. THIS IS VERY DANGEROUS AND THE AFS LIGHT COMES ON EVERY SO OFTEN. THIS NEEDS TO BE FIXED IMMEDIATELY. I READ FROM SEVERAL FORUMS THAT A LOT OF ACURA OW... Read more
Incident date: May 13, 2016
MY HEADLIGHTS FLICKER A LOT WHILE DRIVING AT NIGHT. THEY GO OUT SOMETIMES ONE AT A TIME, DRIVER'S SIDE HEADLIGHT OR PASSENGER SIDE HEADLIGHT. SOMETIMES THEY BOTH GO OFF AND I AM REQUIRED TO TURN THE HEADLIGHTS OFF AND BACK ON USING THE SWITCH. THIS IS VERY DANGEROUS AND THE AFS LIGHT COMES ON EVERY SO OFTEN. THIS NEEDS TO BE FIXED IMMEDIATELY. I READ FROM SEVERAL FORUMS THAT A LOT OF ACURA OW... Read more
Incident date: May 13, 2016
MY HEADLIGHTS FLICKER A LOT WHILE DRIVING AT NIGHT. THEY GO OUT SOMETIMES ONE AT A TIME, DRIVER'S SIDE HEADLIGHT OR PASSENGER SIDE HEADLIGHT. SOMETIMES THEY BOTH GO OFF AND I AM REQUIRED TO TURN THE HEADLIGHTS OFF AND BACK ON USING THE SWITCH. THIS IS VERY DANGEROUS AND THE AFS LIGHT COMES ON EVERY SO OFTEN. THIS NEEDS TO BE FIXED IMMEDIATELY. I READ FROM SEVERAL FORUMS THAT A LOT OF ACURA OW... Read more
Incident date: Jul 23, 2016
WHILE DRIVING THE CAR IN BRIGHT SUNLIGHT THERE IS A CLARE REFLECTION FROM THE DRIVERS AND PASSENGER'S DASHBOARD VENTS THAT REFLECTS STRONGLY ON THE INTERIOR SIDE WINDOW RIGHT WHERE THE LEFT AND RIGHT SIDE VIEW MIRRORS ARE LOCATED. THE GLARE CAN BE VERY STRONG ON SUNNY DAYS THAT IT MAKES IT DIFFICULT TO DISCERN IF A VEHICLE REALLY IS IN THE SIDE VIEW MIRRORS. THIS GLARE COMES FROM THE CHROME VENT... Read more