Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Aug 15, 2016
3 ISSUES 1) TWO VERTICAL CRACKS OVERNIGHT ON PASSENGER SIDE DASH AT AIR BAG LOCATION-HORIZONTAL CRACK FORMING-FEAR OF AIRBAG DEPLOYING WHILE DRIVING CAUSING ME TO WRECK-SHOULD BE RECALL-I NO LONGER FEEL SAFE FOR FEAR OR ACCIDENTAL DEPLOYMENT 2)BLUETOOTH MODULE FAILURE-TWO BATTERIES AND ALTERNATOR REPLACED-NOW HAVE MODULE DISCONNECTED-SAFETY ISSUE OF NOT BEING ABLE TO USE HFL WHILE DRIVING 3)SINCE ... Read more
Incident date: Aug 14, 2016
EXTREMELY INCONSISTENT OPERATION OF 9 SPEED ZF TRANSMISION. HAVE TAKEN TO DEALER NUMEROUS TIMES WHERE THEY ADMITTED THE ROUGH SHIFT BUT SAID IT WAS PERFORMING PROPERLY. ISSUES WITH TRANSMISION ARE AS FOLLOWS. LAGS WHEN UP SHIFTING IN FIRST TWO GEARS BEFORE NECK SNAPPING UP SHIFT TO NEXT GEAR. IN MIDRANGE GEARS VIBRATATIN CAN BE FELT WHILE UP SHIFTING. TRANSMISSION IS SLOW IN DOWN SHIFTING, SOMETIM... Read more
Incident date: Aug 14, 2016
NHTSA RECALL 16V-061 HELLO,I AM CONCERNED WITH THE ABOVE MENTIONED RECALL.I WAS NOTIFIED IN MARCH OF 2016 ABOUT A RECALL THAT WOULD TAKE PLACE IN THE SUMMER OF 2016. TODAY IS AUGUST 14, 2016 AND I STILL HAVE NOT RECEIVED ANY DOCUMENTATION IN REGARDS TO THIS MATTER. ALMOST 6 MONTHS HAVE PASSED AND NO AVAILABLE PARTS FOR THIS ISSUE. I AM NOT SURE IF I SHOULD DRIVE THE VEHICLE DUE TO THE FACT THAT ... Read more
Incident date: Aug 11, 2016
TRANSMISSION OCCASIONALLY BUMPS WHEN BACKING, TURNING, AND CHANGING FROM ONE DIRECTION TO ANOTHER. THERE HAVE BEEN TIMES, AT DIFFERENT SPEEDS, WHEN THERE WOULD BE A SOUND AS IS THE VEHICLE IS CROSSING STOP BUMPS. THIS HAS HAPPENED ON SMOOTH ROADS WHILE ACCELERATING, MAINTAINING A SPEED, AND DECELERATING. THE TRANSMISSION STARED SLIPPING IN 5TH GEAR, AND IS NOW BEGINNING TO SLIP IN 4TH GEAR.
Incident date: Aug 13, 2016
THE "CHECK TPMS" WARNING LIGHT KEEPS ON COMING ON AND OFF IRREGULARLY, AND THE TPMS DISPLAYS VERY WRONG TIRE PRESSURE MEASUREMENT NUMBERS. I CHECKED THE TIRES MANUALLY, AND READ THEIR PRESSURE ALL AROUND 33 PSI WHILE THE TPMS DISPLAYED THE RIGHT FRONT TIRE PRESSURE AS 58 PSI.
Incident date: Aug 2, 2016
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING 55 MPH, THE ODOMETER GAUGES FAILED. WITHIN A FIVE MILE DRIVE, THE ODOMETER READING JUMPED FROM 9,995 MILES TO 10,231 MILES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE READING ON THE ODOMETER AND READING ON THE INTERNAL MEMORY WERE THE SAME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ... Read more
Incident date: May 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Incident date: Jul 18, 2016
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER PARKING ON AN INCLINE, THE VEHICLE STARTED TO ROLL FORWARD AND CRASHED INTO A GARAGE WALL. THE CONTACT SUSTAINED TWO FRACTURED RIBS AND CONTUSIONS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHI... Read more
Crash
1 injured
Incident date: Jul 13, 2016
CENTER STACK HVAC LIGHTS HAVE STOPPED WORKING. I'VE READ COUNTLESS THREADS & FORUMS THAT STATE THIS IS A KNOWN ISSUE.IT DOES POSE A SAFETY ISSUE, I'M NOT SURE WHY THIS HAS NOT BEEN RECALLED YET. THE WARRANTY WAS EXTENDED, HOWEVER, NO ONE WAS NOTIFIED & I PURCHASED THIS CAR AFTER THE WARRANTY PERIOD EXPIRED FOR THE CENTER CONSOLE LIGHTS. THEY STOPPED WORKING AT 106K MILES. IN THE DAYTIME OR DARK... Read more
Incident date: Jul 13, 2016
CENTER STACK HVAC LIGHTS HAVE STOPPED WORKING. I'VE READ COUNTLESS THREADS & FORUMS THAT STATE THIS IS A KNOWN ISSUE.IT DOES POSE A SAFETY ISSUE, I'M NOT SURE WHY THIS HAS NOT BEEN RECALLED YET. THE WARRANTY WAS EXTENDED, HOWEVER, NO ONE WAS NOTIFIED & I PURCHASED THIS CAR AFTER THE WARRANTY PERIOD EXPIRED FOR THE CENTER CONSOLE LIGHTS. THEY STOPPED WORKING AT 106K MILES. IN THE DAYTIME OR DARK... Read more
Incident date: Aug 1, 2016
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL AND AIR CONDITIONING SYSTEM FAILURE ISSUES. *SMD THE CONSUMER ALSO STATED, THE AIR CONDITION STOPPED WORKING FOR THE THIRD TIME. *JB
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Mar 1, 2016
TAKATA RECALL IN MARCH OF 2016 I RECEIVED NOTICE OF THIS RECALL ON MY VEHICLE. THE NOTICE INDICATED THAT PARTS FOR THE RECALL WOULD BE AVAILABLE IN SUMMER OF THIS YEAR. AS IT IS NOW AUGUST 10, 2016 AND I HAVE HAD RECEIVED NO FURTHER COMMUNICATION, I CALLED THE MANUFACTURER FOR AN UPDATE. I WAS TOLD THAT PARTS ARE STILL NOT AVAILABLE AND THAT THEY ARE ANTICIPATED IN PARTS TO BE AVAILABLE ... Read more
Incident date: Apr 15, 2016
TAKATA RECALL - AIRBAGS. RECEIVED A NOTICE IN APRIL 2016 FROM ACURA THAT THERE HAD BEEN A RECALL ON AIRBAGS FOR MY AUTO DUE TO POSSIBLE INJURIES INCLUDING FATALITY SHOULD THEY IMPLODE. THE NOTICE ADVISED I WOULD BE NOTIFIED THIS SUMMER WHEN PARTS WERE AVAILABLE. I HAVE YET TO BE NOTIFIED AND THE SAFERCAR.GOV WEBSITE INDICATES A REMEDY IS STILL NOT YET AVAILABLE AS OF 8.9.16 FOR MY VEHICLE. SO ... Read more
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HOUSING FRACTURED ALONG THE LOWER SECTION OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Jun 1, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG HOUSING FRACTURED ALONG THE LOWER SECTION OF THE DASHBOARD. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Incident date: Jul 5, 2016
TAKATA RECALL - CALLED SEVERAL DEALERS, NO PARTS AVAILABLE TO ORDER, NO TIME LINE GIVEN, NO RENTAL CAR PROVIDED, WAS INSTRUCTED NOT TO DRIVE WITH PASSENGERS. ABSOLUTELY RIDICULOUS!
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE PASSENGER SIDE AIR BAG. THE CONTACT ALSO STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE DECELERATED AS THE CHECK ENGINE WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO AN ... Read more
Incident date: Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOO... Read more
Incident date: Jun 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOUL... Read more
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILUR... Read more
Incident date: Jul 3, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE MAKING A LEFT TURN OUT OF A PARKING SPACE, A SUDDEN CLICKING NOISE WAS HEARD FROM THE STEERING COLUMN. THE STEERING WHEEL SUDDENLY BECAME LOCKED AND COULD NOT BE TURNED TO THE RIGHT. THE DRIVER IMMEDIATELY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE LUNGED TO THE RIGHT AND HIT THE CURB. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CAUSE OF THE FAILUR... Read more
Incident date: Aug 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART... Read more
Incident date: Jan 6, 2016
TAKATA RECALL ...I HAVE NOT RECEIVED INFORMATION ABOUT ACURA REPLACING THE AIR BAGS.
Incident date: Jul 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. WHILE AT A RED LIGHT, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE REAR. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE TOWING FACILITY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAI... Read more
Crash
1 injured
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS INFORMED THAT THE DEALER PLACED HIM ON A WAITING LIST SEVERAL M... Read more
Incident date: May 30, 2016
TAKATA INFLATORS? I HAVE BEEN WAITING VERY PATIENTLY ON A WAITING LIST TO HAVE THE PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. NO SUCH LUCK! I KEEP CALLING TO MAKE SURE I AM ON THE LIST AT ESSERMAN ACURA IN DORAL, AND THEY CONFIRM I AM, BUT THEY ARE UNABLE TO GIVE ME AN ESTIMATE OF WHEN I WILL HAVE THE INFLATOR REPLACED! WE ARE A FAMILY OF 5 AND ACURA SUGGESTS THAT WE "AVOID HAVING A PASSENGER... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 1, 2012
MY CAR'S TRANSMISSION SYSTEM WAS DAMAGED. SEEMS LIKE IT IS A COMMON PROBLEM WITH ACURA MDX. I WONDER WHY THERE IS NO RECALL. THE DEALER COVERED THE REMANUFACTURED PART BUT I STILL HAD TO PAY FOR LABOR THAT RAN TO ~$3000.
Incident date: Jun 26, 2016
3 SIDEWALL SEPARATIONS ON 3 DIFFERENT WHEEL LOCATIONS IN NORMAL DRIVING AFTER HITTING MODERATE POTHOLES AT BETWEEN 30-40 MPH. THE MID PROFILE MICHELIN PRIMACY OEM TIRES, 19 INCH WHEELS, AND SUSPENSION DO NOT FUNCTION SAFELY ON THIS HEAVY SEDAN. THE RISK OF EVEN A SMALL POTHOLE, EXPANSION JOINT, OR MANHOLE IS A DANGER SINCE THE SIDEWALLS GET CUT WITHOUT ACTUALLY BLOWING OUT, SO A BLOWOUT COULD HA... Read more
Incident date: Jun 26, 2016
3 SIDEWALL SEPARATIONS ON 3 DIFFERENT WHEEL LOCATIONS IN NORMAL DRIVING AFTER HITTING MODERATE POTHOLES AT BETWEEN 30-40 MPH. THE MID PROFILE MICHELIN PRIMACY OEM TIRES, 19 INCH WHEELS, AND SUSPENSION DO NOT FUNCTION SAFELY ON THIS HEAVY SEDAN. THE RISK OF EVEN A SMALL POTHOLE, EXPANSION JOINT, OR MANHOLE IS A DANGER SINCE THE SIDEWALLS GET CUT WITHOUT ACTUALLY BLOWING OUT, SO A BLOWOUT COULD HA... Read more
Incident date: Jun 26, 2016
3 SIDEWALL SEPARATIONS ON 3 DIFFERENT WHEEL LOCATIONS IN NORMAL DRIVING AFTER HITTING MODERATE POTHOLES AT BETWEEN 30-40 MPH. THE MID PROFILE MICHELIN PRIMACY OEM TIRES, 19 INCH WHEELS, AND SUSPENSION DO NOT FUNCTION SAFELY ON THIS HEAVY SEDAN. THE RISK OF EVEN A SMALL POTHOLE, EXPANSION JOINT, OR MANHOLE IS A DANGER SINCE THE SIDEWALLS GET CUT WITHOUT ACTUALLY BLOWING OUT, SO A BLOWOUT COULD HA... Read more
Incident date: Aug 7, 2016
AS I DRIVE MY CAR I EXPERIENCE VERY STRANGE BEHAVIOR FROM MY 9 SPEED TRANSMISSION. IT OCCURS BOTH WHILE ACCELERATING AND DECELERATING. DURING DECELERATION: (1) BY ONLY TAKING YOUR FOOT OFF THE GAS TO DECELERATE CREATES TRANSMISSION CONFUSION (THE CAR DOESN'T KNOW WHICH GEAR TO BE IN), WHICH CAN CAUSE THE CAR TO LUNG FORWARD OR JERK BACKWARD (2) THIS ALSO MAKES IT HARD TO STOP, REQUIRING LOTS OF EX... Read more
Incident date: Jul 1, 2016
TAKATA RECALL: I WAS JUST NOTIFIED ON WEDNESDAY AUGUST 3, 2016 BY TELEPHONE BY ACURA EXECUTIVE CUSTOMER RELATIONS THAT MY PASSENGER AIRBAG REPLACEMENT HAS BEEN ORDERED. THIS WOMAN NOTIFIED ME ADDITIONALLY THAT I SHOULD NOT HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT. I PURCHASED THIS CAR AS A FAMILY CAR, A FAMILY SEDAN. I MUST HAVE AVAILABILITY OF MY FRONT PASSENGER SEAT; IT CANNOT GO EMPTY. ... Read more
Incident date: Mar 8, 2016
I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AROUND THE AIR-BAG HOUSING AFTER RETURNING FROM WORK. DEALER STATED IT IS MERELY COSMETIC AND WOULD COST $1500 TO REPLACE. THE CRACK HAS CONTINUED TO RUN FURTHER ON BOTH SIDES OF AIR-BAG. ALSO, CAR HAS BEEN TOWED SEVERAL TIMES BECAUSE OF FAILURE TO START AFTER PARKED OVERNIGHT. HAD BATTERY REPLACED TWICE. FINALLY TOOK IT TO DEALERSHIP AND WAS... Read more
Incident date: Mar 8, 2016
I NOTICED A CRACK IN MY DASHBOARD ON THE PASSENGER SIDE AROUND THE AIR-BAG HOUSING AFTER RETURNING FROM WORK. DEALER STATED IT IS MERELY COSMETIC AND WOULD COST $1500 TO REPLACE. THE CRACK HAS CONTINUED TO RUN FURTHER ON BOTH SIDES OF AIR-BAG. ALSO, CAR HAS BEEN TOWED SEVERAL TIMES BECAUSE OF FAILURE TO START AFTER PARKED OVERNIGHT. HAD BATTERY REPLACED TWICE. FINALLY TOOK IT TO DEALERSHIP AND WAS... Read more
Incident date: Feb 25, 2016
STRONG REFLECTION OF DASHBOARD PARTS ON FRONT WINDSHIELD AND IN LEFT AND RIGHT BACK TRAFFIC VIEW MIRRORS.
Incident date: Feb 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS P... Read more
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Mar 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS N... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Jan 1, 2016
I HAVE RECEIVED TWO RECALL NOTICES CONCERNED WITH AIR BAG INFLATORS. I CONTACTD A DEALER APPROX. 3 MONTHS AGO AND HAVE BEEN BACK TO THEM 3TIMES STILL NO ACTION. I AM WORRIED WHAT SHOULD I DO???
Incident date: Feb 12, 2016
TAKATA RECALL WHEN WILL MY REMEDY BE READY??
Incident date: Aug 3, 2016
TL* THE CONTACT OWNS A 2010 ACURA TSX. WHILE MAKING A TURN AT 30 MPH IN INCLEMENT WEATHER, THE VEHICLE HYDROPLANED AND CRASHED INTO A POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CHEST INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF ... Read more
Crash
1 injured
Incident date: Aug 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more