Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: May 5, 2016
STILL AWAITING REPAIR FOR RECALL. HAVE BEEN NOTIFIED THAT IT IS DANGEROUS TO DRIVE, BUT WITH NO REMEDY IN SIGHT. THIS IS UNACCEPTABLE! WE NOW HAVE 2 VEHICLES WITH THE SAME AIRBAG RECALL, AND HAVE BEEN TOLD BASICALLY THAT THEY ARE DANGEROUS TO DRIVE WITH A PASSENGER IN THE FRONT SEAT.
Incident date: Jan 17, 2017
THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE ... Read more
Incident date: Jan 17, 2017
THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE ... Read more
Incident date: Jan 17, 2017
THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE ... Read more
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE P... Read more
Incident date: Jan 16, 2017
SINCE CHRISTMAS, THE VEHICLE HAS HAD 8-10 OCCURRENCES IN WHICH THE ELECTRICAL SYSTEM IS GOING HAYWIRE. THE INSTRUMENT PANEL LISTS ERRORS AND CODE FAILURES. AND THE VEHICLE CANNOT EVEN BE SHUT OFF. THERE IS NO CRUISE CONTROL WHEN THIS OCCURS, AND MANY OF THE 'ADD' ON SAFETY COMPONENTS (LANE ASSIST/ETC) DO NOT WORK. WE STOPPED BY THE DEALER LAST MONTH, AND THEY COULDN'T FIND ANY STORED CODES. YESTE... Read more
Incident date: Jan 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
Incident date: Mar 1, 2016
TAKATA RECALL: I GOT A NOTICE LAST MARCH THAT MY CAR HAD A DEFECT THAT COULD KILL OR INJURE PEOPLE IN THE CAR. I CALLED MY CAR DEALER - NOTHING'S AVAILABLE. I PUT IN MY VIN INTO YOUR DATABASE - NOTHING'S AVAILABLE BUT IT WILL BE IN THE SUMMER OF 2016. IT'S NOW JANUARY 2017. AND TO MAKE MATTERS WORSE, I JUST RECEIVED ANOTHER NOTICE OF A PROBLEM. THIS IS A SCANDAL. WHERE IS THE NEW AIR BAG? IN THE N... Read more
Incident date: Jan 4, 2017
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Incident date: Jan 4, 2017
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Incident date: Jan 4, 2017
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Incident date: Jan 1, 2017
THE GLASS SUNROOF SPONTANEOUSLY EXPLODED UNDER NORMAL DRIVING CONDITIONS WHILE AT FREEWAY SPEED OF 65-70 MPH. THE NEAREST VEHICLE IN FRONT OF US WAS OVER 300 YARDS AHEAD, NOTHING HIT THE SUNROOF TO CAUSE IT TO EXPLODE OUTWARD (FROM THE INSIDE OUT). IT IS MY UNDERSTANDING THAT THERE HAVE BEEN NUMEROUS INCIDENTS OF THIS HAPPENING DUE TO ATMOSPHERIC CONDITIONS BETWEEN THE SUNROOF AND THE INTERIOR SCR... Read more
Incident date: Jan 13, 2017
FAILURE OF POWER STEERING TILT/REACH. POWER STEERING TILT/REACH STOPPED WORKING. THE GEARS ACURA HAVE USED ARE PLASTIC AND FRAGILE. ACURA DOES NOT SELL THE GEARS, THEY WANT PEOPLE TO BUY NEW STEERING COLUMN. ONE PERSON CAN GET STEERING POSITIONED AT COMFORTABLE PLACE BUT THEN IF A PERSON OF DIFFERENT SIZE HAS TO DRIVE HE/SHE GETS TIRED THAT CAN LEAD TO ACCIDENT AND FATALITY. SEARCHING WEB SHOWS... Read more
Incident date: Jan 7, 2017
DOOR HANDLE STARTED SMOKING AND WILL NOT LET START GPS DISPLAY SCREEN DOES NOT WORK CLOCK DISPLAY DOES NOT WORK VSA LIGHT IS ON ALL THE TIME CAR WAS STATIONARY BURNT OUTSIDE DOOR HANDLE.
Incident date: Jan 7, 2017
DOOR HANDLE STARTED SMOKING AND WILL NOT LET START GPS DISPLAY SCREEN DOES NOT WORK CLOCK DISPLAY DOES NOT WORK VSA LIGHT IS ON ALL THE TIME CAR WAS STATIONARY BURNT OUTSIDE DOOR HANDLE.
Incident date: Jan 7, 2017
I HAD AN ACCIDENT IN THE SNOW AND SLID INTO THE GUARDRAIL WHILE TURNING. NOT MUCH BODY DAMAGE, BUT THE STEERING COMPLETELY LOCKED. WAS STUCK IN THE ROAD FOR 2 HOURS WITH THE POLICE HAVING TO BLOCK OFF AROUND ME. HAD IT TOWED TO MY MECHANIC. HE COULD NOT DO ANYTHING WITH IT BECAUSE HE SAID IT WAS ELECTRICAL AND COULD NOT CLEAR THE CODE THAT WAS COMING UP AND NEEDED TO GO THE DEALERSHIP.HAD TO HAV... Read more
Crash
Incident date: Jan 7, 2017
I HAD AN ACCIDENT IN THE SNOW AND SLID INTO THE GUARDRAIL WHILE TURNING. NOT MUCH BODY DAMAGE, BUT THE STEERING COMPLETELY LOCKED. WAS STUCK IN THE ROAD FOR 2 HOURS WITH THE POLICE HAVING TO BLOCK OFF AROUND ME. HAD IT TOWED TO MY MECHANIC. HE COULD NOT DO ANYTHING WITH IT BECAUSE HE SAID IT WAS ELECTRICAL AND COULD NOT CLEAR THE CODE THAT WAS COMING UP AND NEEDED TO GO THE DEALERSHIP.HAD TO HAV... Read more
Crash
Incident date: Jul 2, 1999
TAKATA AIR BAGS RECALL- WHY IS MY CAR NOT ON THE RECALL LIST? ARE THEY NOT GOING BACK TO 1999? IS IT OK TO DRIVE. ACCORDING THE NEWSPAPER REPORTS, THE OLDER MODELS ARE AT HIGHER RISKS.
Incident date: Jan 14, 2002
"TAKATA RECALL" I HAVE NOT RECEIVED A LETTER NOTIFYING ME OF WHEN THE REPLACEMENT PARTS ARE GOING TO BE AVAILABLE.....
Incident date: Jan 7, 2016
DASHBOARD IS CRACKING AROUND PASSENGER AIRBAG
Incident date: Feb 1, 2016
TAKATA RECALL - ACCORDING TO HONDA CAMPAIGN NUMBER JY2: THE REMEDY PARTS NEEDED TO CONDUCT DRIVER'S AIRBAG INFLATOR RECALLS WILL START BECOMING AVAILABLE IN FALL 2016. ACURA WILL NOTIFY OWNERS WITH AN INITIAL LETTER AND A SECOND LETTER WILL BE MAILED WHEN PARTS ARE AVAILABLE. THE SECOND LETTER WILL BEGIN MAILING MID-NOVEMBER 2016 AND CONTINUE THROUGH THE END OF JANUARY 2017. I HAVE NOT RECEI... Read more
Incident date: Oct 1, 2016
TAKATA RECALL, SRS LIGHT CAME ON IN MY CAR AND MY CAR HAS NOT BEEN IN AN ACCIDENT, I HAVE HAD FUSES CHECKED , AND NOTHING WRONG WITH ANY OF MY SAFETY EQUIPMENT MY LIGHT STILL STAYS ON. CALLED ACURA DEALER JUST GOT THE RUN AROUND AGAIN AND AGAIN. THE VEHICLE WAS IN MOTION WHEN LIGHT CAME ON STREET DRIVING .
Incident date: Jan 13, 2017
I HAD JUST FINISHED RIGHT TURN AND WHEN DRIVING STRAIGHT AHEAD, THE WARNING LIGHT FOR EPS CAME ON AND ALL ASSIST LOST. DROVE 3 MILES HOME, TURNED CAR OFF IN DRIVEWAY WHILE CALLING DEALER AND WHEN IMMEDIATELY RESTARTED, ASSIST RETURNED. DRIVE ABOUT ONE MILE AND LOST ASSIST AGAIN. ON WAY TO DEALER, STRAIGHT HIGHWAY DRIVING, SOME ASSIST RETURNED BUT WHEEL WOULD NOT CENTER STRAIGHT AHEAD. THE FAILURE ... Read more
Incident date: Jan 11, 2017
FROM 2009 THROUGH 2015 I HAVE HAD MY DOOR LOCK ACTUATORS REPLACED 11 (ELEVEN) TIMES. FOUR TIMES FRONT DRIVER SIDE. FOUR TIMES FRONT PASSENGER SIDE. FOUR TIMES REAR PASSENGER SIDE. THREE TIMES REAR DRIVER SIDE, WHICH HAS NOW GONE AGAIN MAKING A FOURTH REPLACEMENT NECESSARY FOR REAR DRIVER SIDE BRINGING TOTAL TO 12 (TWELVE) TIMES THE DOOR LOCK ACTUATORS WILL NEED TO BE REPLACED.
Incident date: Nov 7, 2016
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED PINCHED NERVE DAMAGE TO THE LEFT SIDE OF THE BODY AND TWO BULGED DISCS IN THE BACK THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT LEG AND A... Read more
Crash
2 injured
Incident date: Dec 12, 2016
EXCESSIVE OIL CONSUMPTION. THE CAR HAS NO LEAKS. I HAVE HAD IT CHECKED OUT BY A FEW DEALER. CAR HAS 96,000 MILES. AFTER AN OIL CHANGE, THE OIL LEVEL WOULD BE CONSUME BACK DOWN TO CLOSE TO LOW WHEN RECHECK AFTER DRIVING 1500 MILES IN 2 MONTHS. *TR
Incident date: Jan 2, 2017
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE WITH RECALL 16V-061 AND TORQUE CONVERTER SERVICE BULLETIN REPAIRS. *SMD THE CONSUMER ALSO SENT IN A RECALL LETTER FOR THE AIR BAG. *JB
Incident date: Jan 2, 2017
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE WITH RECALL 16V-061 AND TORQUE CONVERTER SERVICE BULLETIN REPAIRS. *SMD THE CONSUMER ALSO SENT IN A RECALL LETTER FOR THE AIR BAG. *JB
Incident date: Jan 7, 2017
COMING TO A STOP LIGHT AND TRYING TO STOP, THE CAR START ACCELERATING AND REACH OVER 6500RPM. I COULD NOT STOP AND PASSED THE STOP, MOVED THE GEAR ON NEUTRAL AND THE RPM MOVED HIGHER THE WHOLE CAR WAS SHAKING AND THOUGHT IS GOING TO EXPLODE I MOVED IT IN P AND TURNED THE KEY OFF. AFTER ONE MINUTE I DID START AND THE CAR WAS RUNNING GOOD. I AM SCARED NOT TO KILL SOMEONE. THE DEALER SAID; THEY ARE ... Read more
Incident date: Mar 21, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VE... Read more
Incident date: Jan 7, 2017
WHILE DRIVING ON JAN. 7, 2017 IN SNOW MY WINDSHIELD WASHER WAS NOT OPERATING. DUE TO SALE ACCUMULATION THIS WAS A VERY DANGEROUS SITUATION. I TOOK MY CAR TO THE DEALER AND WAS TOLD THAT MY WASHER FLUID FROZE. THE TEMPERATURE THAT DAY WAS 19 DEGREES. THE WINDSHIELD WASHER FLUID IS NOT SUPPOSED TO FREEZE AT THAT TEMPERATURE. THE DEALER REFUSED TO TAKE ANY FURTHER ACTION OTHER THAN ADDING A CONCENTR... Read more
Incident date: Jan 7, 2017
INEXPLAINABLE BATTERY DRAIN ON SEVERAL OCCASIONS RESULTING IN NOT ENOUGH POWER TO START CAR. NO SOLUTION FROM ACURA EXCEPT THAT IT HAPPENS TO A LOT OF OWNERS. MOST RECENTLY CAR DIED IN AN INTERSECTION (WITH TWO KIDS IN CAR) AND COULD NOT RESTART OR SHIFT TO NEUTRAL (WITHOUT POWER) TO MOVE OUT OF INTERSECTION. CAR WAS STOPPED AT INTERSECTION, DRIVER MOVED FORWARD TO MAKE TURN, DRIVER STOPPED IN... Read more
Incident date: Jan 8, 2017
TL* THE CONTACT OWNS A 2007 ACURA MDX. WHILE THE VEHICLE WAS PARKED OVERNIGHT THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INDEPENDENTLY DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/17/17*LJ *AS
ACURA
TSX SPORT WAGON
(2011) - SERVICE BRAKES
Jan 9, 2017
Incident date: Jan 9, 2017
I'VE NOW EXPERIENCED A BRAKE FAILURE TWICE WHEN THE TEMPERATURES ARE BELOW OR NEAR FREEZING. I'VE STARTED THE CAR AND STARTED DRIVING. THE FIRST INCIDENT HAPPENED ABOUT 10 FEET INTO THE DRIVE. WHEN APPLIED THE BRAKES GOT LITTLE TO NO BRAKE POWER CAUSING THE CAR TO ROLL EVENTUALLY COMING A STOP AFTER TRAVELING ABOUT 10 FEET WITH THE BREAKS FULLY APPLIED. THE SECOND INCIDENT, I DROVE FOR ABOUT 100... Read more
Incident date: Jan 9, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 4, 2017
HI, I BOUGHT A MDX 2016 FROM AUTONATION ACURA LAST YEAR. I HAD A PROBLEM WITH THE CAR THIS WEEK. WHEN I WAS DRIVING(MOVING), MERGING ONTO A FREEWAY, AS THE TRAFFIC WAS MORE, IT WAS SLOW MERGE, SUDDENLY I WAS NOT ABLE TO ACCELERATE AS THE TRANSMISSION MOVED TO "NEUTRAL" FROM "DRIVE" AUTOMATICALLY. I DON'T THINK THIS IS NORMAL BEHAVIOR AND I DID NOT TOUCH THE GEAR BUTTONS OR STEERING WHEEL SHIFT... Read more
Incident date: Jan 3, 2017
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT TWO DIFFERENT DEALERS CLAIMED TO HAVE REMEDIED THE RECALLED AIR BAGS; HOWEVER, THE CONTACT STATED THAT A BRAND NEW (UNOPENED) BOX OF AIR BAGS WAS LEFT IN THE TRUNK OF THE VEHICLE. THE CONTACT DID NOT PROVIDE THE RECALL INFORMATION. ALSO, WHILE DRIVING APPROXIMATELY 50 MPH TWO DAYS AGO, THE AIR BAG INDICATOR ILLUMINATED OFF AND ON. THE V... Read more
Incident date: Jan 3, 2017
EXTERIOR MIRRORS PRESENT AN EXTREME SAFETY HAZARD SINCE THEY ARE NOT PROPERLY PLACED OR ADJUSTED TO ALLOW A PROPER BLIND-SPOT PICKUP OF VEHICLES. THEY CAN NOT BE ADJUSTED TO A POSITION ANGLED ENOUGH TO SHOW THE BLIND SPOT AREA. EXTREMELY DANGEROUS FLAW.
Incident date: Dec 31, 2016
TL* THE CONTACT OWNS A 2008 ACURA RDX. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
Incident date: Jan 3, 2017
WHEN DRIVING MY CAR AT 60 MPH THE POWER STEERING FAILURE NOTIFICATION WAS DISPLAYED ON THE CONSOLE. IMMEDIATELY I LOST ALL POWER STEERING AND WAS FORCED TO DRIVE WITHOUT IT. THIS WAS VERY DANGEROUS AND DIFFICULT TO DRIVE. THE MECHANIC REPEATED THE PROBLEM AND REQUIRES THE POWER STEERING MOTOR TO BE REPLACED. *TR
Incident date: Sep 5, 2015
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WOULD NOT SHIFT PROPERLY. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AFTER APPROXIMATELY 50 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 176,000.
Incident date: May 10, 2016
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE THE VEHICLE WAS PARKED, THE TRUNK AND THE MOON ROOF INADVERTENTLY OPENED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
Incident date: Dec 27, 2016
POWER DOOR LOCKS WERE ALL DEFECTIVE, BECAME NON-RESPONSIVE TO TRANSMITTER AND DRIVER MASTER SWITCH IN YEAR 4. LOCKS ALSO BEGAN CYCLING OPEN AND CLOSED AT HIGHWAY SPEEDS. ALL 4 ACTUATORS HAD TO BE REPLACED OVER THE COURSE OF THREE TRIPS TO DEALER. I AM REPORTING ONLY THE MOST RECENT OCCURRENCE DATE AS THIS HAPPENED THROUGHOUT THE COURSE OF 2017
Incident date: Dec 28, 2016
POWER DOOR LOCKS WERE ALL DEFECTIVE, BECAME NON-RESPONSIVE TO TRANSMITTER AND DRIVER MASTER SWITCH IN YEAR 4. LOCKS ALSO BEGAN CYCLING OPEN AND CLOSED AT HIGHWAY SPEEDS. [MAJOR SAFETY HAZARD!] ALL 4 ACTUATORS HAD TO BE REPLACED OVER THE COURSE OF THREE TRIPS TO DEALER. I AM REPORTING ONLY THE MOST RECENT OCCURRENCE DATE AS THIS HAPPENED THROUGHOUT THE COURSE OF 2017
Incident date: Jan 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Jan 2, 2017
AIRBAG RECALL: STILL NOT REMEDIED/ PARTS NOT AVAILABLE AFTER INITIAL NOTIFICATION IN JULY 2016- I'M SUPPOSED TO NOT ALLOW FRONT SEAT PASSENGERS IN MY VEHICLE FOR OVER 6 MONTHS?
Incident date: Nov 20, 2016
ENGINE DOES NOT START AND ALL THE WARNING LIGHTS COME UP ON DASHBOARD. AFTER A FEW SECONDS, EACH OF THE SYSTEM COMES UP AS FAILED. DASHBOARD SHOWS AS ACC FAILED, LANE WARNING FAILED, EMISSION FAILED, ENGINE CHECK FAILED. THIS IS A SECOND FAILURE IN LAST 45 DAYS. FIRST FAILED ON NOV 20 AND CAR WAS IN SERVICE TILL DEC 21. AGAIN THE ENGINE FAILED ON JAN 02, NOT ALLOWING TO START AT ALL.
Incident date: Nov 20, 2016
ENGINE DOES NOT START AND ALL THE WARNING LIGHTS COME UP ON DASHBOARD. AFTER A FEW SECONDS, EACH OF THE SYSTEM COMES UP AS FAILED. DASHBOARD SHOWS AS ACC FAILED, LANE WARNING FAILED, EMISSION FAILED, ENGINE CHECK FAILED. THIS IS A SECOND FAILURE IN LAST 45 DAYS. FIRST FAILED ON NOV 20 AND CAR WAS IN SERVICE TILL DEC 21. AGAIN THE ENGINE FAILED ON JAN 02, NOT ALLOWING TO START AT ALL.
Incident date: Nov 20, 2016
ENGINE DOES NOT START AND ALL THE WARNING LIGHTS COME UP ON DASHBOARD. AFTER A FEW SECONDS, EACH OF THE SYSTEM COMES UP AS FAILED. DASHBOARD SHOWS AS ACC FAILED, LANE WARNING FAILED, EMISSION FAILED, ENGINE CHECK FAILED. THIS IS A SECOND FAILURE IN LAST 45 DAYS. FIRST FAILED ON NOV 20 AND CAR WAS IN SERVICE TILL DEC 21. AGAIN THE ENGINE FAILED ON JAN 02, NOT ALLOWING TO START AT ALL.