Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Aug 26, 2016
DASH BOARD HAS CRACKS EVERY WHERE LOOKS HORRIBLE .... NOT HAPPY WITH THIS CAR
Incident date: Aug 26, 2016
DASH BOARD HAS CRACKS EVERY WHERE LOOKS HORRIBLE .... NOT HAPPY WITH THIS CAR
Incident date: Aug 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AV... Read more
Incident date: Mar 1, 2016
I RECEIVED A RECALL NOTICE BACK IN MARCH ABOUT DEFECTIVE AIRBAGS. I HAVE SINCE BEEN TRYING TO GET THE PROBLEM RESOLVED BUT THE DEALER CONTINUES TO SAY THEY DON'T HAVE THE PART. I'M CURRENTLY PREGNANT WITH A 3 YEAR OLD AND WE ARE RIDING AROUND IN A CAR WITH A RECALL NOTICE THAT SAYS I COULD POTENTIALLY DIE IF THE AIRBAGS INFLATE. I WAS TOLD BACK IN MARCH THAT ACURA WOULD POSSIBLY PAY FOR US A RENTA... Read more
Incident date: Feb 6, 2015
INTERMITTENT MOTOR NOISE FROM BEHIND DASH WITH RECENT 3 SECOND SIMULTANEOUS STEERING WHEEL LOCKUP RESULTING IN MY LOSS OF STEERING CONTROL. REPORTED THE ISSUES TO DEALER TWICE, BUT THEY COULD NOT REPLICATE THE ISSUE AND CONCLUDED NO ISSUE IN MY CAR.
Incident date: Mar 21, 2016
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jun 2, 2016
TAKATA RECALL. I CONTACTED TWO DEALERSHIPS, BOT SAID THEY WOULD HAVE THE PART IN THIS SUMMER AND WOULD CALL ME WHEN THE PART WAS AVAILABLE. TWO LETTERS FROM ACURA STATED THAT THE PART WOULD BE AVAILABLE THIS SUMMER; YET, I HAVE NOT RECEIVED A NOTIFICATION FROM EITHER DEALERSHIP AND MY AIRBAGS HAVE NOT YET BEEN REPLACED.
Incident date: Aug 23, 2016
TAKATA RECALL. CALLED THE DEALER WHERE WE PURCHASED OUR VEHICLE: SUNNYSIDE ACURA IN NASHUA, NH SEVERAL TIMES OVER SEVERAL MONTHS TO HAVE AIRBAG REPLACED/REPAIRED BUT WAS TOLD THAT PARTS WERE NOT AVAILABLE NOR DID THEY DIDN'T KNOW WHEN THE PARTS WOULD BE AVAILABLE.
Incident date: Aug 23, 2016
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Incident date: May 1, 2016
BEGINNING IN MAY 2016, THE DASHBOARD OF MY 2016 ACURA TL BEGAN TO CRACK. THE CRACK PROPAGATES ALONG THE AIR BAG DEPLOYMENT BREAKAWAY SEAM LOCATED ON TOP OF THE DASHBOARD. THE CRACKING OCCURS ON THE PASSENGER SIDE OF MY CAR. THIS IS LOCATION ON THE DASHBOARD THAT THE AIR BAG DEPLOYS IN THE EVENT OF A SUBSTANTIAL COLLISION. MY CONCERN IS THAT DUST, DEBRIS AND POSSIBLY CONDENSATION OR LIQUID CAN ... Read more
Incident date: May 1, 2016
BEGINNING IN MAY 2016, THE DASHBOARD OF MY 2016 ACURA TL BEGAN TO CRACK. THE CRACK PROPAGATES ALONG THE AIR BAG DEPLOYMENT BREAKAWAY SEAM LOCATED ON TOP OF THE DASHBOARD. THE CRACKING OCCURS ON THE PASSENGER SIDE OF MY CAR. THIS IS LOCATION ON THE DASHBOARD THAT THE AIR BAG DEPLOYS IN THE EVENT OF A SUBSTANTIAL COLLISION. MY CONCERN IS THAT DUST, DEBRIS AND POSSIBLY CONDENSATION OR LIQUID CAN ... Read more
Incident date: Aug 23, 2016
TORQUE CONVERTER ISSUES. LOOKS LIKE THE WIDELY KNOWN COMPLAINT ABOUT THE TORQUE CONVERTER AND TRANSMISSION ISSUE IN HONDA PILOTS AND ACURA MDX. MY ACURA MDX 2004 CLEARLY HAS THE GRINDING SOUND (INTERMITTENT) WHEN DRIVING 35-40 MPH. THE ISSUE WAS KNOWN BY ACURA IN APR 2004 (RECALL), WE BOUGHT THE CAR NEW IN MAY 2004 AND WERE NEVER TOLD. WE NOW HAVE 150K MILES ON IT BUT WE HAVE HAD THE ISSUE FOR A... Read more
Incident date: Mar 1, 2015
WAS TOLD THE RECALL SITUATION WOULD BE RESOLVED NO LATER THAN JUNE BACK IN THE MARCH/APRIL TIME FRAME. IT IS ALMOST SEPT AND I STILL AM WAITING.
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AV... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE... Read more
Incident date: Feb 22, 2016
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH SITE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE... Read more
Crash
Incident date: Aug 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CON... Read more
Incident date: May 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE.
Incident date: Aug 22, 2016
TAKATA RECALL TRYING TO GET A REPLACEMENT RENTAL NO ONE RETURNS CALLS HAVE CALLED ON SEVERAL OCCASIONS JUST GET A RUN AROUND NAPLETONS PALM BEACH ACURA DOES NOT WANT TO HELP THEY TOLD ME TO CALL ANOTHER DEALER..VERY UNPROFESSIONAL ..I REQUESTED NEW AIR BAG IN MAY 2016 AND THEY SAID NO LATTER THAN JULY...THIS IS TRUELY A POOR ORGANIZATION
Incident date: Aug 22, 2016
HANDSFREELINK SYSTEM LOCKED INTO "BOOTING UP" MODE. HANDS-FREE CELL USE NO LONGER FUNCTIONS. AFTERWARD, BATTERY WAS DEAD NEXT TIME THE CAR WAS ATTEMPTED TO BE STARTED.
Incident date: Aug 20, 2016
MY 2007 ACURA MDX DIES ALMOST EVERYDAY BATTERY DRAINAGE. REPLACE THE HFL MODULE AS WELL AS THE AC RELAY. YET BATTERY STILL DRAINS ALMOST EVERYDAY AND HAVE TO JUMP START IT JUST TO LEAVE FOR WORK.
Incident date: Feb 1, 2016
TL* THE CONTACT OWNS A 2012 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS ISSUED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTAC... Read more
Incident date: Feb 12, 2016
TAKATA RECALL. TAKING A LONG TIME FOR RESOLUTION.
Incident date: Aug 19, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Mar 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: May 17, 2016
2013 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG RECALL NOTICE. *SMD
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA ZDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CON... Read more
Incident date: Jul 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Jul 10, 2016
TAKATA RECALL. VEHICLE STALLS WHILE DRIVING TRANSMISSION WILL NOT ALLOW IT TO MOVE.
Incident date: Aug 16, 2016
DASHBOARD CRACKED AROUND FRONT PASSENGER AIRBAG FOR NO REASON WHEN I WAS IN PARKING LOT, THIS IS A SAFETY ISSUE WHEN I HAVE MY KIDS WITH ME IN THE CAR, THE AIRBAG MIGHT NOT WORK PROPERLY BECAUSE DASHBOARD NOT PROTECTING IT ACCORDINGLY, MY CAR IS ALWAYS IN THE GARAGE AND VERY WELL TAKING CAR OF, THIS IS A LUXURY CAR AND EXPENSIVE, ACURA SHOULD BE 100% RESPONSIBLE IN REPLACING DASHBOARD TO AVOID POS... Read more
Incident date: Aug 17, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/16*LJ UPDATED ... Read more
Incident date: May 20, 2016
TAKATA RECALL. I REPORTED NOTIFICATION OF THE RECALL TO MY DEALER, OPEN ROAD ACURA, EAST BRUNSWICK, IN MARCH 2016. PART WASN'T ORDERED UNTIL MAY 20, 2016. I CALL THE DEALER EVERY 2-3 WEEKS, AND HAVE BEEN TOLD THE AIRBAGS HAVE NOT BEEN RECEIVED YET, 90 DAYS LATER. PLEASE NOTE THAT I HAVE MOVED SINCE RECEIVING THE RECALL NOTICE FROM 17 MILLBURN CT, OLD BRIDGE, 08857 TO 14 SAHALEE DR., MONROE, 08831... Read more
Incident date: Feb 12, 2016
I AM CONCERNED WHEN THIS WILL BE REPLACED.
Incident date: Jun 14, 2016
TAKATA RECALL IN JUNE 2016 I RECEIVED A RECALL NOTICE FROM ACURA REGARDING THE ABOVE VEHICLE. EACH MONTH I HAVE CALLED ABOUT THE AIR BAG RECALL AND I HAVE BEEN INFORMED THAT THE RECALL REPLACEMENT PARTS ARE NOT AVAILABLE. WHY ARE THEY DRAGGING THEIR FEET ON A POTENTIAL DEADLY AND LIBELOUS DEFECT?
Incident date: Mar 11, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS... Read more
Incident date: Jul 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Aug 12, 2016
WINDSHIELD SIDE TRIM ASSEMBLY PART NUMBER ACURA PART NO.: 73162-TL2-305ZA BECOME LOOSE. IT CAN CAUSE SERIOUS ACCIDENT AND/OR INJURIES TO OTHER MOTORIST OR PEDESTRIAN ON THE STREET. IT BECOME LOOSE WITH NO REASON. LOOK THOSE WEBSITE: HTTP://ACURAZINE.COM/FORUMS/SECOND-GENERATION-TSX-DISCUSSION-2009-143/LOOSE-TRIM-EXTERIOR-DRIVER-SIDE-PILLAR-862825/ HTTP://WWW.ACURAPROBLEMS.COM/TSBS/TS... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V61000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jun 6, 2016
TL* THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT STATED THAT THE CHECK AIR BAG SYSTEM WARMING LIGHT ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT ... Read more
Incident date: Mar 31, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Mar 28, 2016
WHEN WILL THE AIR BACK RECALL BE REPLACED. I HAVE BEEN DRIVING THE DEFECTED CAR FOR A WHILE SINCE I GOT THE NOTICE THROUGH THE MAIL. CAN YOU ENFORCE THE LAW BY PUTTING A LOT OF PRESSURE ON THE COMPANY. OUR LIFE IS ON THE LINE WHEN WE DRIVE THE CAR.BELOW IS THE FIRST RECALL LETTER DATE.
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Jul 1, 2016
THE SRS (AIR BAG) MAY FAIL TO DEPLOY IN AN ACCIDENT IF THE DRIVER'S SEAT BELT IS UNBUCKLED AT ANY POINT DURING THE DRIVE, EVEN IF IT IS SUBSEQUENTLY BUCKLED PRIOR TO AND DURING THE ACCIDENT. WITH THE ENGINE RUNNING, IF I UNBUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT DOES NOT ILLUMINATE, HOWEVER, THE SRS (AIR BAG) WARNING LIGHT DOES ILLUMINATE. WHEN I START THE VEHICLE THE SRS AND SEAT BELT ... Read more
Incident date: Jul 1, 2016
THE SRS (AIR BAG) MAY FAIL TO DEPLOY IN AN ACCIDENT IF THE DRIVER'S SEAT BELT IS UNBUCKLED AT ANY POINT DURING THE DRIVE, EVEN IF IT IS SUBSEQUENTLY BUCKLED PRIOR TO AND DURING THE ACCIDENT. WITH THE ENGINE RUNNING, IF I UNBUCKLE THE SEAT BELT, THE SEAT BELT WARNING LIGHT DOES NOT ILLUMINATE, HOWEVER, THE SRS (AIR BAG) WARNING LIGHT DOES ILLUMINATE. WHEN I START THE VEHICLE THE SRS AND SEAT BELT ... Read more
Incident date: Mar 21, 2016
RECEIVED NOTICE OF RECALL MARCH 2016 AND HAVE TRIED TO MAKE APPOINTMENT WITH DEALER COURTESY ACURA LITTLETON, CO AND KEEP GETTING PUT OFF.
Incident date: Jul 27, 2016
TORQE CONVERTER GOING OUT SHATTERING NOISE THIRD GEAR 30 TO 40 MPH ABOUT 1500 RPMS THERE HAS BEEN OVER 100 COMPLAINTS ONLINE ABOUT THE SAME ISSUE
Incident date: Jul 27, 2016
TORQE CONVERTER GOING OUT SHATTERING NOISE THIRD GEAR 30 TO 40 MPH ABOUT 1500 RPMS THERE HAS BEEN OVER 100 COMPLAINTS ONLINE ABOUT THE SAME ISSUE
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 1994 ACURA LEGEND. AFTER TURNING OFF AND EXITING THE VEHICLE, A FIRE ORIGINATED ON THE BOTTOM PASSENGER SIDE OF THE FRONT PASSENGER SEAT NEAR THE ELECTRONIC SEAT CONTROL BUTTONS. THE VEHICLE WAS PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF A DEALER WOULD DIAGNOSE THE FAILURE. A POLICE REPORT WAS NOT FILED AND ... Read more
Fire
Incident date: Aug 12, 2016
TL* THE CONTACT OWNS A 1994 ACURA LEGEND. AFTER TURNING OFF AND EXITING THE VEHICLE, A FIRE ORIGINATED ON THE BOTTOM PASSENGER SIDE OF THE FRONT PASSENGER SEAT NEAR THE ELECTRONIC SEAT CONTROL BUTTONS. THE VEHICLE WAS PARKED. THE DEALER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF A DEALER WOULD DIAGNOSE THE FAILURE. A POLICE REPORT WAS NOT FILED AND ... Read more
Fire