Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jan 10, 2017
VEHICLE SHIFTS INTO GEAR OK UNTIL IT REACHES 40 MILES PER HOUR THEN GEAR STOPS SHIFTING AS IF THE GEARS AREN'T CATCHING. ONCE THE VEHICLE REACHES 50 MILES PER HOUR IT STARTS TO ACCELERATE OK. THE TRANSMISSION IS NOT FUNCTIONING PROPERLY
Incident date: Feb 11, 2017
DASH CRACK. I BOUGHT THIS CAR IN SEPTEMBER. IN FEBRUARY I NOTICED A LARGE CRACK OVER THE PASSENGER AIRBAG. I CONTACTED ACURA WITH SAFETY CONCERNS AND WAS TOLD THEY WOULD DO NOTHING ABOUT IT. THE CAR WAS PARKED IN MY GARAGE WHEN I NOTED THE CRACK ON 2-11-17. THE CRACK STARTED OUT THE SIZE OF A PERSONAL CHECKBOOK AND HAS GROWN IN LENGTH. IT SPANS FROM THE WINDSHIELD TO THE GLOVEBOX. I HAD THE C... Read more
Incident date: Feb 11, 2017
DASH CRACK. I BOUGHT THIS CAR IN SEPTEMBER. IN FEBRUARY I NOTICED A LARGE CRACK OVER THE PASSENGER AIRBAG. I CONTACTED ACURA WITH SAFETY CONCERNS AND WAS TOLD THEY WOULD DO NOTHING ABOUT IT. THE CAR WAS PARKED IN MY GARAGE WHEN I NOTED THE CRACK ON 2-11-17. THE CRACK STARTED OUT THE SIZE OF A PERSONAL CHECKBOOK AND HAS GROWN IN LENGTH. IT SPANS FROM THE WINDSHIELD TO THE GLOVEBOX. I HAD THE C... Read more
Incident date: Mar 17, 2017
MY CAR HAD 9100 ON RDX I NEEDED TO HAVE MY PADS AND ROTOR REPLACED ON FROM BRAKES. I HAD PROBLEMS WITH BRAKES AT 5000 MILES. WHEN I PICK UP CAR I HEARD NOICE WHEN PUMPING BREAKS WHEN I WAS PICKING UP VEHICLE AND MECHANIC COULD NOT FIND ANYTHING WRONG. I HAVE TALK TO ACURA CUSTOMER SERVICE WHICH WERE NOT HELPFUL. I SPOKE TO JIM BROWN GM AT RON TONKIN. HE STATED HE WOULD TALK TO HIS MANAGER OF ... Read more
Incident date: Mar 17, 2017
MY CAR HAD 9100 ON RDX I NEEDED TO HAVE MY PADS AND ROTOR REPLACED ON FROM BRAKES. I HAD PROBLEMS WITH BRAKES AT 5000 MILES. WHEN I PICK UP CAR I HEARD NOICE WHEN PUMPING BREAKS WHEN I WAS PICKING UP VEHICLE AND MECHANIC COULD NOT FIND ANYTHING WRONG. I HAVE TALK TO ACURA CUSTOMER SERVICE WHICH WERE NOT HELPFUL. I SPOKE TO JIM BROWN GM AT RON TONKIN. HE STATED HE WOULD TALK TO HIS MANAGER OF ... Read more
Incident date: Mar 17, 2017
MY CAR HAD 9100 ON RDX I NEEDED TO HAVE MY PADS AND ROTOR REPLACED ON FROM BRAKES. I HAD PROBLEMS WITH BRAKES AT 5000 MILES. WHEN I PICK UP CAR I HEARD NOICE WHEN PUMPING BREAKS WHEN I WAS PICKING UP VEHICLE AND MECHANIC COULD NOT FIND ANYTHING WRONG. I HAVE TALK TO ACURA CUSTOMER SERVICE WHICH WERE NOT HELPFUL. I SPOKE TO JIM BROWN GM AT RON TONKIN. HE STATED HE WOULD TALK TO HIS MANAGER OF ... Read more
Incident date: Mar 20, 2017
VEHICLE VIOLENTLY IS THROWN BACK WHEN STEPPING ON ACCELERATOR AT SPEEDS BELOW 40 MILES PER HOUR CAUSING EXTREME SAFETY ISSUES WHEN MERGING OR TRYING TO ACCELERATE SLIGHTLY. ACURA HAS INITIALLY STATED THAT THIS IS RELATED TO A TSB THAT CAUSES A JUDDER IN THE VEHICLE AND NEAR TERM SOLUTION IS TO CHANGE TRANSMISSION FLUID 3 TIMES ON EVERY OCCASION THIS OCCURS. ACURA STATES THAT A LONGER TERM FIX WILL... Read more
Incident date: Feb 1, 2014
EARLY CRACKS ON DASHBOARD ON THE SAME SIDE AS THE AIRBAG
Incident date: Mar 20, 2017
NEW CAR PURCHASED IN 2015. CURRENTLY HAS ABOUT 23K MILES. ERROR LIGHTS FLASH ON DASH INCLUDING "TRANSMISSION SYSTEM PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEMS, VEHICLE STABILITY ASSIST PROBLEM, ALL WHEEL STEERING PROBLEM, FORWARD COLLISION WARNING PROBLEM, LANE DEPARTURE WARING PROBLEM". THIS IS THE THIRD TIME THAT IT HAS HAPPENED. FIRST TIME, NO VIDEO EVIDENCE OF IT BUT WE DID TAKE IT IN TO ACURA ... Read more
Incident date: Mar 20, 2017
NEW CAR PURCHASED IN 2015. CURRENTLY HAS ABOUT 23K MILES. ERROR LIGHTS FLASH ON DASH INCLUDING "TRANSMISSION SYSTEM PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEMS, VEHICLE STABILITY ASSIST PROBLEM, ALL WHEEL STEERING PROBLEM, FORWARD COLLISION WARNING PROBLEM, LANE DEPARTURE WARING PROBLEM". THIS IS THE THIRD TIME THAT IT HAS HAPPENED. FIRST TIME, NO VIDEO EVIDENCE OF IT BUT WE DID TAKE IT IN TO ACURA ... Read more
Incident date: Mar 20, 2017
NEW CAR PURCHASED IN 2015. CURRENTLY HAS ABOUT 23K MILES. ERROR LIGHTS FLASH ON DASH INCLUDING "TRANSMISSION SYSTEM PROBLEMS, BLIND SPOT INFO SYSTEM PROBLEMS, VEHICLE STABILITY ASSIST PROBLEM, ALL WHEEL STEERING PROBLEM, FORWARD COLLISION WARNING PROBLEM, LANE DEPARTURE WARING PROBLEM". THIS IS THE THIRD TIME THAT IT HAS HAPPENED. FIRST TIME, NO VIDEO EVIDENCE OF IT BUT WE DID TAKE IT IN TO ACURA ... Read more
Incident date: Mar 12, 2016
I HAVE A MULTIPLE CLUNKING SOUNDS THAT OCCUR ON EVERY BUMP OR WHEN DRIVING ON IROUGH SURFACES!!!! I HAVE TAKEN THE MDX IN SEVERAL TIMES AND THE BUSHINGS ARE GOOD ON THE TIE RODS ETC..I AM NOW REPLACING THE TIRES AGAIN DUE TO EXCESSIVE WEAR IN A SHORT PERIOD OF TIME!! I JUST READ ABOUT A STRUT RECALL TO DAY ON THE INTERNET.. I NEVER RECIEVED ANY NOTICE... THIS PROBLEM HAS BEEN ONGOING FOR A YEAR!... Read more
Incident date: Mar 17, 2017
AIR BAG WARNING LIGHT IS ON.D5 LIGHT FLASHING ON TRANSMISSION
Incident date: Mar 17, 2017
AIR BAG WARNING LIGHT IS ON.D5 LIGHT FLASHING ON TRANSMISSION
Incident date: Feb 17, 2017
REAR SUSPENSION NOISE WHEN GOING OVER SPEED BUMPS OR POTHOLES AT LOWER SPEEDS. NOISE IS MORE PROMINENT WHEN ITS A SUDDEN HARD HIT ON POTHOLES AND SPEED BUMPS. IT SOUNDS LIKE METAL HITTING METAL. IT SOUNDS MORE LIKE WHEN CONTROL ARM BUSHING GOES BAD AND IT MAKES METAL ON METAL SOUND. I TOOK IT TO ACURA DEALERSHIP AND THEY SAID REAR STRUTS ARE THE PROBLEM. THEY REPLACED BOTH REAR STRUTS BUT PROBLEM ... Read more
Incident date: Feb 22, 2017
THE 1997 ACURA CL HARMONICA BALENCER BOLT SNAPED OFF HAD TO GET IT REPLACED AND THREE WEEKS LATER HAPPEND AGAIN IN THE MIDDEL OFF THE STREET TRAFIC ALMOST CASING AN ACEDENT
Incident date: Feb 22, 2017
THE 1997 ACURA CL HARMONICA BALENCER BOLT SNAPED OFF HAD TO GET IT REPLACED AND THREE WEEKS LATER HAPPEND AGAIN IN THE MIDDEL OFF THE STREET TRAFIC ALMOST CASING AN ACEDENT
Incident date: Mar 13, 2017
TAKATA RECALL NHTSA RECALL NUMBER: 16V-346 MFR CAMPAIGN ID: KA7 CAMPAIGN DESCRIPTION: PASSENGER AIRBAG INFLATOR RECALL DATE: 05/23/2016 RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. IT HAS BEEN 10 MONTHS AND NO REMEDY AVAILABLE. THIS IS NOT TIMELY AND AFFECTS MY SAFETY.
Incident date: Mar 8, 2017
LOST POWER STEERING WHILE DRIVING ON THE FREEWAY
Incident date: Nov 2, 2016
I WAS TRAVELING ON A CITY STREET WHEN ANOTHER DRIVER TRAVELING FULL SPEED FAILED TO YIELD AS HE WAS ENTERING THE CITY STREET AT A HIGH SPEED AND HARSHLY IMPACTED MY CAR IN THE FRONT DRIVER'S SIDE AND THEN A SECOND IMPACT TO MY REAR DRIVER SIDE. MY SEATBELT FAILED TO RESTRAIN ME TO THE SEAT AND AS A RESULT I WAS BRUTALLY BANGED AROUND THE INTERIOR OF MY VEHICLE. EVEN THOUGH THE PHYSICAL DAMAGE TO M... Read more
Crash
2 injured
Incident date: Nov 2, 2016
I WAS TRAVELING ON A CITY STREET WHEN ANOTHER DRIVER TRAVELING FULL SPEED FAILED TO YIELD AS HE WAS ENTERING THE CITY STREET AT A HIGH SPEED AND HARSHLY IMPACTED MY CAR IN THE FRONT DRIVER'S SIDE AND THEN A SECOND IMPACT TO MY REAR DRIVER SIDE. MY SEATBELT FAILED TO RESTRAIN ME TO THE SEAT AND AS A RESULT I WAS BRUTALLY BANGED AROUND THE INTERIOR OF MY VEHICLE. EVEN THOUGH THE PHYSICAL DAMAGE TO M... Read more
Crash
2 injured
Incident date: Nov 2, 2016
I WAS TRAVELING ON A CITY STREET WHEN ANOTHER DRIVER TRAVELING FULL SPEED FAILED TO YIELD AS HE WAS ENTERING THE CITY STREET AT A HIGH SPEED AND HARSHLY IMPACTED MY CAR IN THE FRONT DRIVER'S SIDE AND THEN A SECOND IMPACT TO MY REAR DRIVER SIDE. MY SEATBELT FAILED TO RESTRAIN ME TO THE SEAT AND AS A RESULT I WAS BRUTALLY BANGED AROUND THE INTERIOR OF MY VEHICLE. EVEN THOUGH THE PHYSICAL DAMAGE TO M... Read more
Crash
2 injured
Incident date: Feb 28, 2017
WHILE DRIVING, ALL OF A SUDDEN (ELECTRIC POWER) STEERING COMPLETELY LOOKED, COULD NOT MOVE RIGHT OR LEFT, VERY SERIOUS SAFETY ISSUE, LUCKILY PULL OVER AND TOWED TO MY AUTO SHOP, ELECTRIC POWER STEERING (EPS) MODULE NEEDS TO BE REPLACED COST ME $1,200.
Incident date: Oct 1, 2016
CRACKED DASHBOARD ON PASSANGER SIDE WHERE AIR BAGS ARE LOCATED.
Incident date: Feb 22, 2017
TORQUE CONVERTER FAILURE WITH 61000 MILES. SLIPPAGE AND RUMBLE NOTED AT 45MPH AND 1550 RPMS. LURCHES AT TURNS FROM STOPPED POSITION.
Incident date: Feb 1, 2011
TL* THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT STATED THAT THE VEHICLE STALLED MORE THAN TWICE WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER. THE ALTERNATOR ASSEMBLY WAS REPLACED THREE TIMES AND THE BATTERY HAD BEEN REPLACED MORE THAN FIVE TIMES. THE FAILURE CONTINUED. THE CONTACT ALSO TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR ASSEMBY AND BATTERY NEEDE... Read more
Incident date: Jan 18, 2017
DRIVING UP TO ORLANDO AT PROBABLY 80 MPG AND PASSENGER CURTAIN AND PASSENGER SEAT AIR BAG DEPLOYED BY ITSELF ......IT REALLY SCARED ME BUT THER WAS NO DAMAGE TO EXTERIOR BUT THE INSIDE ROOF AND LEATHER SEAT WHERE DAMAGED.....
Incident date: Feb 24, 2017
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash
Incident date: Feb 24, 2017
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash
Incident date: Feb 24, 2017
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash
Incident date: Feb 26, 2017
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS NOT AVAILABLE.
Incident date: Feb 26, 2017
WAS DRIVING ON HIGHWAY ABOUT 70 MILES PER HOUR SPEED, CAR SUDDENLY LOSS ACCELERATION POWER. HOWEVER, THE CAR RADIO WAS STILL ON. I WAS ABLE TO PULL OFF TO THE SHOULDER OF THE ROAD. SAT THERE ABOUT 2 MINUTES. TURNED CAR BACK ON, AND WAS ABLE TO ACCELERATE AGAIN AND CAR STARTED TO OPERATE PROPERLY. VERY SCARY TO BE DRIVING AT HIGH SPEED AND SUDDENLY LOOSE ACCELERATION POWER. THANK GOD IT WAS A ... Read more
Incident date: Feb 27, 2017
THE HEADLIGHTS INTERMITTENTLY GO OFF WHILE DRIVING. SOMETIMES ITS ONE AND SOMETIMES BOTH. YOU HAVE TO TURN THE LIGHTS OFF AND BACK ON AND THEY TURN BACK ON. THIS IS A MAJOR SAFETY ISSUE.
Incident date: Feb 1, 2016
RECALLED AIR BAG RECALLED OVER A YEAR AGO. DEALER (JOHN EAGLE ACCURA) SAID THEY WOULD CALL TO SCHEDULE SERVICE. AIR BAG NOT NOT REPLACED.
Incident date: Jul 15, 2016
I RECEIVED A NOTICE FOR MY AIRBAG LAST YEAR AND IT STATED I WOULD RECEIVE A FOLLOW UP RECALL NOTICE. I HAVE RECEIVED THE SECOND NOTICE. I CALLED MY LOCAL ACURA DEALER AND THEY TOLD ME THAT THEY ARE NOT ABLE TO HELP ME WITHOUT THE NOTICE.
Incident date: Feb 16, 2017
TL* THE CONTACT OWNS A 2013 ACURA TL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Incident date: Feb 20, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING APPROXIMATELY 65 MPH, A POPPING NOISE EMERGED FROM THE DASHBOARD. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT A CRACK DEVELOPED IN THE DASHBOARD AROUND THE PASSENGER SIDE AIR BAG. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED REPLACEMENT. THE MANUFACTURER ... Read more
Incident date: Feb 17, 2017
I THOUGHT IT WAS THE TRANSMISSION BUT THEY REPLACED THE TIMING BELT PULLEY AND IT'S STILL MAKING THE SAME CHIRPING SOUND. THE CAR IS VERY JERKY WHEN IT SHIFTS GEAR WHILE DRIVING. ALSO, THE CAR ACCELERATES WHEN IT'S GOING DOWN HILL WHILE IN MOTION. ALSO THE DRIVE 1, 2, 3 BUTTON IS ON THE STEERING WHEEL AND WHEN YOU ACCIDENTALLY HIT IT, THE CAR ABRUPTLY SLOWS DOWN AND WILL NOT MOVE FORWARD AND I ... Read more
Incident date: Feb 17, 2017
I THOUGHT IT WAS THE TRANSMISSION BUT THEY REPLACED THE TIMING BELT PULLEY AND IT'S STILL MAKING THE SAME CHIRPING SOUND. THE CAR IS VERY JERKY WHEN IT SHIFTS GEAR WHILE DRIVING. ALSO, THE CAR ACCELERATES WHEN IT'S GOING DOWN HILL WHILE IN MOTION. ALSO THE DRIVE 1, 2, 3 BUTTON IS ON THE STEERING WHEEL AND WHEN YOU ACCIDENTALLY HIT IT, THE CAR ABRUPTLY SLOWS DOWN AND WILL NOT MOVE FORWARD AND I ... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT STATED THAT THE BATTERY FAILED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE BEGAN FOUR MONTHS AGO. THE FAILURE MILEAGE WAS 84,000.
Incident date: Feb 20, 2017
SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVE APPROXIMATELY 65 MPH ON INTERSTATE 83 NORTH OF BALTIMORE MARYLAND. NO TRAFFIC AHEAD WITHIN QUARTER MILE. NO EVIDENCE OF ANY OBJECT STRIKING VEHICLE, NO OTHER DAMAGE TO VEHICLE. OUTSIDE TEMPERATURE WAS ABOUT 55 DEGREES.
Incident date: Sep 12, 2016
RECALL NUMBER 04V176000 POWER TRAIN:AUTOMATIC TRANSMISSION I HAVE NOTICED THAT WHEN YOU TYPE IN YOUR MAKE AND MODEL THIS IS THE RECALL THAT SHOWS UP, BUT WHEN I USE MY VIN IT DOES NOT SHOW THIS RECALL BUT IT SHOWS THE SAME SYMPTOMS/ ISSUES THAT ARE ON THIS RECALL. MY CAR WHINES AFTER CERTAIN RPM. I CALLED ACURA AND EXPLAINED THE SAME AND THEY SAID IT IS NOT SPECIFIC TO MY VIN. I ASKED A DEALER ... Read more
Incident date: Feb 17, 2017
TAKATA RECALL I AM AFRAID TO LET MY FAMILY MEMBERS DRIVE THIS CAR, BECAUSE OF THE RISK OF INJURY/DEATH, IN THE EVENT THE AIRBAG DEPLOYS. HONDA IS TAKING TOO LONG TO REMEDY THIS SITUATION FOR ME.
Incident date: Feb 15, 2017
GOING ABOUT 20 MILES AN HOUR IN TRAFFIC A VEHICLE IN FRONT OF ME AT A DISTANCE OF ABOUT 2 CAR LENGTHS STARTED TO TURN RIGHT INTO A GAS STATION LOT UNEXPECTEDLY. THE AUTOMATIC BRAKING SYSTEM DETECTED A POTENTIAL FOR COLLISION AND WARNED ME. I PRESSED THE BRAKE PEDAL AND SLOWLY ATTEMPTED TO APPLY THE BRAKES AS THE SITUATION WAS NOT CRITICAL. THE CRITICAL BRAKE INDICATOR DID NOT GO AWAY, AND THE CAR ... Read more
Crash
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Jul 30, 2016
VEHICLE HAS BEEN LUNGING AT STEADY RPM OF 1.6. WHEN TAKEN TO DEALERSHIP THEY SAID THERE WAS A SERVICE BULLETIN INDICATING EARLY DEGRADATION OF TRANSMISSION FLUID CAUSED BY SOFTWARE ISSUE WAS CAUSING THE ISSUE. WOULD NOT COVER THE REPAIRS UNDER WARRANTY. TSA 16-044 ISSUED IN NOVEMBER OF 2016. CAR WAS UNDER WARRANTY WHEN ACURA BECAME AWARE OF ISSUE AND DID NOT NOTIFY CONSUMERS OF ISSUE. HAVE SPENT N... Read more
Incident date: Feb 14, 2017
TAKATA RECALL I GOT SAFETY RECALL FROM HONDA IN MARCH 2016 AND YOUR WEBSITE SHOWS THERE IS NO FIX FOR THIS YET. WHY?
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.