Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Sep 8, 2016
TAKATA RECALL. MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL (AIRBAG INFLATOR RECALLS). IT WAS PROMISED TO FIX IN SUMMER 2016
Incident date: Mar 14, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 24, 2016
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. ... Read more
Crash
1 injured
Incident date: Aug 24, 2016
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. ... Read more
Crash
1 injured
Incident date: Aug 24, 2016
AUTO PARKED, FOOT ON BRAKE, MOVED GEAR SHIFT TO PARK, FOOT OFF BRAKE,CAR LURCHED FORWARD WITH GREAT VELOCITY, HIT CONCRETE WALL, RICOCHEDE OFF WALL, STARTED RUNNING BACKWARD. PUT FOOT ON EMER. BRAKE CAR STOPPED. AIRBAG DEPLOYED BUT IMPROPERLY INFLATED. CUTS AND ABRASIONS AND BRUISING ON LEFT HAND AND RIGHT.AIRBAG DID NOT DEPLOY INTO CHEST OR FACE. CALLED AAA TO HAVE TOWED/CALLED 21ST CENTURY INS. ... Read more
Crash
1 injured
Incident date: Jul 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DI... Read more
Incident date: Jun 1, 2016
SRS LIGHT ILLUMIMATED. TOOK TO ACURA DEALER, STATED OPDS SENSOR AND/OR OPDS UNIT FAILURE. $1200-$1600 TO REPLACE 1 OR 2 UNITS. AIRBAGS WILL NOT DEPLOY IN EVENT OF IMPACT. THIS IS TOTALLY A SAFETY ISSUE AND SHOULD BE COVERED BY THE MANUFACTURER.
Incident date: Mar 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Sep 5, 2016
TL* THE CONTACT OWNS A 1998 ACURA CL. THE CONTACT STATED THAT THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,594.
Incident date: Sep 6, 2015
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 40 MPH, THE SRS WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THERE WAS AN INTERNAL FAILURE OF THE SRS UNIT, BUT WAS UNSURE ABOUT WHAT PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.
Incident date: Sep 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM... Read more
Incident date: Jul 5, 2016
I'M REACHING OUT REGARDING A TAKATA AIR BAG RECALL WHICH HAS BEEN IN EFFECT FOR SOME TIME. I REACHED OUT TO MY DEALER'S SERVICE DEPARTMENT NUMEROUS TIMES TO HAVE THE AIRBAGS REPLACED (OVER THE LAST SEVERAL MONTHS). I WAS TOLD THE FIRST TIME A COUPLE OF WEEKS THEN I CALLED IN TWO WEEKS AND THEY CLAIMED NOT UNTIL THE END OF THE SUMMER AND NOW I HAVEN'T HEARD ANYTHING. I AM CONCERNED AS I HAVE TO ... Read more
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Jul 9, 2016
THE DASHBOARD IS CRACKING AROUND THE PERIMETER OF THE PASSENGER AIR BAG. THE CAR IS TYPICALLY GARAGED KEPT. IT SEEMS TO BE A MANUFACTURING DEFECT THAT SHOULD BE RECTIFIED BY THE ACURA. I NOTICED MANY OTHER THIRD GENERATION ACURA TL OWNERS HAVE HAD THE SAME PROBLEM. PLEASE SEE HTTP://IREPORT.CNN.COM/DOCS/DOC-708135 AND HTTP://WWW.COMPLAINTSBOARD.COM/COMPLAINTS/2004-ACURA-TL-C363363.HTML
Incident date: Feb 9, 2015
THE ACTIVE DAMPER SYSTEM (ADS) ON MY ACURA MDX HAS BEEN MALFUNCTIONING AND HAS CAUSED THE STRUTS TO FAIL ON BOTH THE FRONT AND REAR. REQUIRING IT TO BE REPLACED. THERE ARE A NUMBER OF ISSUES RELATED TO THE ADS SYSTEM THAT HAVE BEEN IDENTIFIED IN RESPECTIVE FORUMS BY CUSTOMERS. ACURA CANADA HAS EXTENDED THE WARRANTY TILL THE END OF THE YEAR (2016), HOWEVER, ACURA AMERICA IS NOT WILLING TO ACKNOWLED... Read more
Incident date: Aug 31, 2016
THIS IS THE THIRD TIME THE ELECTRICAL SYSTEM HAS FAILED CAUSED BY "BATTERY DRAINAGE". LOCAL REPAIR SHOPS DO NOT KNOW HOW TO FIX PROBLEMS, BUT DEALER'S AND HONDA MECHANICS ARE VERY FAMILIAR WITH THIS HORRIBLE PROBLEM. EVERYONE FIXING THE PROBLEM KNOWS VERY WELL THIS SHOULD BE "A RECALL" MATTER, AND CREATES A GREAT ROAD HAZARD AS WELL ARE GARAGE FIRES AND LOSS OF LIFE. THE THINGS INVOLVED ARE "BLUE ... Read more
Incident date: Sep 5, 2016
TAKATA RECALL: STATUS AS 09/05/16 "REMEDY NOT YET AVAILABLE ". THIS IS AN UNACCEPTABLE LENGTH OF TIME FOR ISSUE RESOLUTION. PROVIDE REMEDY BY 09/30/16.
Incident date: Sep 5, 2016
TAKATA RECALL: I CALLED MY LOCAL DEALER (SCANLON ACURA) UPON RECEIPT OF NHTSA RECALL 16V-344. THIS WAS IN EARLY JULY 2016. I WAS TOLD WHEN THE PART CAME IN I WOULD BE CONTACTED. IT IS NOW EARLY SEPTEMBER 2016 AND I HAVE NOT BEEN CONTACTED. I FIND THIS DISTRESSING AS I DO NOT HAVE FULL FUNCTIONALLY OF MY VEHICLE AND DON'T KNOW WHEN THIS ISSUE WILL BE RESOLVED.
Incident date: Sep 5, 2016
TABS INSIDE OF THE KEYLESS REMOTE SLOT BECOME WORN, STICK BACK AND/OR BREAK . IN ADDITION TO BEING COSTLY TO REPLACE, IT POSES AS A SECURITY HAZARD OR A HIGH RISK FOR THEFT BECAUSE THE CAR DOORS WILL NOT LOCK AND ALARM BECOMES DISABLED. THE VEHICLE WILL THINK THE KEY IS STILL IN THE IGNITION. AFTER RESEARCHING THIS ISSUE, I FOUND THAT COUNTLESS PEOPLE HAVE EXPERIENCED THIS ISSUE. THIS HAPPENED TO ... Read more
Incident date: Aug 22, 2016
THE DASHBOARD IS STARTING TO CRACK OVER THE PASSENGER AIRBAG AND I AM VERY SCARED THAT IT WILL DEPLOY WITHOUT WARNING INJURING MY PASSENGER.
Incident date: Apr 18, 2016
MY DASH BOARD CRACK WITH NOT REASON RIGHT IN THE MEDIUM
Incident date: Mar 1, 2016
TAKATA RECALL: BEEN WAITING SINCE MARCH, 2016 FOR REPLACEMENT AIRBAG. CAN THIS BE EXPEDITED.
Incident date: Sep 2, 2016
INTERLOCK OPERATION OF IGNITION SWITCH DOES NOT FUNCTION PROPERLY ALLOWING IGNITION KEY TO BE TURNED OFF AND THE KEY REMOVED WITHOUT SHIFTING THE TRANSMISSION TO "PARK." THIS IS THE SAME DEFECT DESCRIBED IN NHTSA CAMPAIGN NO. 05V025000, ALTHOUGH THAT CAMPAIGN WAS FOR ACURA TL MODEL YEARS 1999-2000, AND DID NOT INCLUDE MODEL YEAR 2003. I HAVE RECENTLY EXPERIENCED THIS PROBLEM WHERE THE CAR ROLLED... Read more
Incident date: Aug 3, 2016
SOMETIMES THE KEY WILL NOT TURN OR IT SEEMS AS IF THE CAR IS LOCKED. THE KEY WILL GET STUCK IN THE IGNITION AND WILL NOT TURN. SOMETIMES THE KEY WILL TURN BUT WILL NOT ALLOW ME TO TAKE IT OUT VERY EASILY. LASTLY THE KEY SOMETIMES WILL NOT ENTER THE HOLE. TRIED SWITCHING THE SIDES OVER AND SOMETIMES IT WORKS AFTER 2 OR 3 TRIES.
Incident date: Sep 1, 2016
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD
Incident date: Mar 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTI... Read more
Incident date: Sep 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V344000 (AIR BAGS) AND 16V061000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE... Read more
Incident date: Oct 15, 2015
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOU... Read more
Incident date: Oct 15, 2015
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOU... Read more
Incident date: Oct 15, 2015
MY CAR'S CHECK ENGINE LIGHT AND TCS LIGHT CAME ON. HAD MY CAR SCANNED AT MY LOCAL OBII SERVICE CENTER AND RECIEVED CODE P1676. STILL EXPERIENCING SAME PROBLEM AFTER, I THEN TOOK MY CAR TO THE LOCAL HONDA DEALERSHIP SERVICE CENTER TO GET A VERIFICATION OF THIS CODE AND SAW A FLYER FOR RECALLS. I REVIEW THE INFORMATION, (I OWN AN ACURA, HONDA WAS UNABLE TO PROVIDE THE RECALL REPAIR SERVICE) AND FOU... Read more
Incident date: Mar 2, 2016
TAKATA RECALL - I HAVE BEEN CALLING MY LOCAL DEALERSHIP REGULARLY SINCE I RECEIVED THE RECALL IN MARCH 2016. IT IS NOW SEPTEMBER AND THEY STILL HAVE NO IDEA WHEN THE PART WILL BE AVAILABLE. THIS IS WAY BEYOND THE "REASONABLE PERIOD OF TIME" OF 60 DAYS. I AM BEYOND UPSET ABOUT THIS AS THIS VEHICLE IS DRIVEN BY MY DAUGHTER. I WAS TOLD INITIALLY BY THE DEALERSHIP THAT A RENTAL REALLY WASN'T NECESSARY... Read more
Incident date: Jul 4, 2016
PASSENGER SIDE DASHBOARD HAS DEVELOPED A HAIRLINE CRACK, WHICH EXTENDED AUTOMATICALLY, WHILE PARKED - WITHOUT ANY PHYSICAL COLLISION. THIS AREA IS ABOVE THE AIRBAGS AREA. AFTER SEVERAL DAYS, ANOTHER CRACK APPEARED IN THE SAME AREA. CONCERNED ABOUT THE AIRBAG PREMATURE DEPLOYMENT ON PASSENGER SIDE EITHER WHILE PARKED OR FAILURE TO DEPLOY IN CASE OF AN ACCIDENT.
Incident date: Feb 1, 2016
TAKATA RECALL FEB 2016 PART STILL NOT AVAILABLE AFTER 6 MONTHS
Incident date: Aug 25, 2016
MY TRANSMISSION FAILED DUE TO OVERHEATING AS DESCRIBED IN ACURA SAFETY RECALL CAMPAIGN P39. I'VE HAD THE THIS DIAGNOSED AT ACURA RENO, THE MAINTENANCE MANAGER HAS FOUND THE DESCRIBED CONDITION PRESENT IN MY TRANSMISSION. HE AGREES HE HAS FOUND THE HEAT DISCOLORATION AND SYMPTOMS DESCRIBES IN THE WARRANTY AND THE ORIGINAL SAFETY RECALL. HE IS DECLINING SERVICE BASED ON THE SERVICE RECORDS OF THE... Read more
Incident date: Mar 1, 2016
TAKATA RECALL - THEY STILL DON'T HAVE A REMEDY FOR THIS!! I WAS NOTIFIED IN MARCH THAT IT NEEDED REPAIRING BUT STILL NOT RESOLUTION...MEANWHILE, THERE IS A DANGER DRIVING THIS VEHICLE...SOMETHING MUST BE DONE!!!
Incident date: Aug 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION IN MARCH OF 2016 REGARDING NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Aug 30, 2016
IF I DONT PUT MY SEAT BELT ON I GET A TICKET BECAUSE ITS "UNSAFE", YET I HAVE AN AIRBAG IN MY VEHICLE THAT CAN KILL ME. GET A REMEDY AVAILABLE FOR KA7!!
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: May 5, 2016
TAKATA RECALL. TOLD BY ACURA DEALER TO DISABLE THE FRONT AIRBAG. I TOLD THEM NO. THEY SAID THEY WOULD CALL BECK AND I HAVE NOT HEARD FROM THEM YET.
Incident date: Jun 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FA... Read more
Incident date: Aug 18, 2016
TOOK VEHICLE VEHICLE TO DEALER FOR AIR BAG LIGHT ON. WAS TOLD 2 SENSORS WERE MALFUNCTIONING AND NEEDED REPLACED (81169-SOX-A1 AND 77970-S3V-A72) ON 8-18-2016. OVER A WEEK LATER THE DEALER ( MAC CHURCHILL) TELLS ME THE PARTS WILL NOT BE AVAILABLE TILL THE MIDDLE OF SEPTEMBER. ASKED IF THE WAS A MAJOR ISSUE WITH ACURA I WAS TOLD ONLY ON 2003 AND 2004 MODELS. I WAS TOLD I COULD RETRIEVE THE VEHICLE U... Read more
Incident date: Aug 16, 2016
WAS DRIVING AND SERVICE ENGINE LIGHT CAME ON AND ENGINE SHUT OFF, HAD TO COAST TO SIDE OF 4 LANE ROAD, AND WON'T RESTART, HAD TOWED TO BIG AL'S @ 1408 N GEORGE WASHINGTON HWY. CHESAPEAKE, VA. 23323. PHONE # (757)485-9117. MECHANIC VINNEY DID SEVERAL TEST, AND REPORTED IT WAS THE ECM UNIT OR HOUSING WAS BAD AND MADE A COPY OF THE RECALL ON 2004-2008 ACURA TSX, SINCE IT WAS WHAT THE CODES INDICATED.... Read more
Incident date: Feb 12, 2016
IN MARCH, 2016 I RECEIVED A RECALL LETTER ABOUT THE DRIVER SIDE AIRBAG FROM ACURA. FINALLY ON 8/19/2016 (FIVE MONTHS LATER) I RECEIVED A CALL FROM APPLE TREE ACURA TO MAKE AN APPOINTMENT TO FIX THE AIRBAG. ON 8/23/2016 I DROPPED MY VEHICLE OFF AT APPLE TREE ACURA. WHEN I PICKED MY VEHICLE UP I WAS TOLD THAT THE AIRBAG WAS FIXED. BUT, ON THE INVOICE IT STATES THAT "CLIENT ADVISED THAT THE VEHICLE I... Read more
Incident date: Jul 5, 2016
HONDA REPLACED MY AIRBAG AND I STILL GET THE SRS MALFUNCTION LIGHT. ACURA DOES NOT WANT TO TAKE THIS SAFETY ISSUE AND IS WANTING ME TO REPLACE THE SAFETY COMPONENTS AT MY COST. SRS LIGHT IS ON AND I SUSPECT FAULTY SEAT BELTS. BUT HONDA DOES NOT WARRANTY SEAT BELTS AND SAFETY COMPONENTS AFTER 10 YEARS.
Incident date: Jul 5, 2016
HONDA REPLACED MY AIRBAG AND I STILL GET THE SRS MALFUNCTION LIGHT. ACURA DOES NOT WANT TO TAKE THIS SAFETY ISSUE AND IS WANTING ME TO REPLACE THE SAFETY COMPONENTS AT MY COST. SRS LIGHT IS ON AND I SUSPECT FAULTY SEAT BELTS. BUT HONDA DOES NOT WARRANTY SEAT BELTS AND SAFETY COMPONENTS AFTER 10 YEARS.
Incident date: Feb 29, 2016
NOTIFIED OF RECALL OF AIRBAGS IN FEB. 2016 AND ISSUE STILL IS NOT RESOLVED. MY LEASE IS ENDING IN OCTOBER AND I AM NOT ABLE TO PURCHASE THIS VEHICLE DUE TO THIS AIR BAG ISSUE.
Incident date: Aug 1, 2014
TAKATA RECALL I CONTACTED ACURA THREE TIMES TO RESOLVE THIS BUT NOBODY EVER CALLS ME OR WRITES ME A LETTER TO GET THE PROBLEM RESOLVED. I LIVE NEAR ESCANABA, MI AND THE NEAREST DEALERSHIP IS IN APPLETON, WI WHICH IS A FOUR HOUR DRIVE AWAY FROM ME OR 200 MILES ONE DIRECTION. I CANNOT AFFORD TO TRAVEL THE DISTANCE AND WOULD LIKE TO GET IT REPAIRED LOCALLY. THE OPERATORS I'VE SPOKEN TO TELL ME TH... Read more
Incident date: Aug 27, 2016
TAKATA RECALL - I RECEIVED A RECALL NOTICE(NHTSA RECALL 16V-061) IN MARCH 2016. AS OF TODAY, NO ADDITIONAL INFORMATION HAS BEEN RECEIVED IN REGARD TO THE STATUS OF THIS ISSUE. WE ARE APPROACHING 6 MONTHS, WHICH SEEMS EXCESSIVE GIVEN THE DANGER THAT THE AIRBAG DEPLOYMENT COULD CAUSE.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS 2006 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.