Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 11, 2016
TAKATA RECALL - RECEIVED NOTICE TO REPLACE PASSENGER AIRBAG IN JULY. CALLED DEALER ON JULY 11, ( MONTANO ACURA IN ALBUQUERQUE) MADE APPOINTMENT FOR JOLY 19. GOT THERE AND THEY DID NOT HAVE THE REPLACEMENT PART. IT HAS BEEN 72 DAYS AND THEY STILL DON'T HAVE IT AND ARE UNABLE TO REPAIR MY CAR.
Incident date: Jul 1, 2016
TAKATA RECALL - WE RECEIVED AN "IMPORTANT SAFETY RECALL" NOTICE, INFORMING US OF THE DEFECTS IN PASSENGER-SIDE AIRBAG INFLATORS. NEEDLESS TO SAY, THE NATURE OF THE DEFECT IS SUCH THAT I WOULD NOT FEEL SAFE HAVING MYSELF OR A FAMILY MEMBER RIDE IN THE VEHICLE IN THE PASSENGER-SIDE FRONT SEAT. A SIMILAR RECALL NOTICE CAME OUT ABOUT THE DRIVER-SIDE AIRBAGS A COUPLE OF MONTHS AGO. THAT PART WAS AVAILA... Read more
Incident date: Mar 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Aug 1, 2016
TRANSMISSION/TORQUE CONVERTER ISSUE. IN LOWER SPEED CAR JERKS. REALLY BAD IN STOP AND GO TRAFFIC.THIS ISSUE IS WITH 2013/2014 TL. ON SLOW SPEED FROM 0 -40. DEALER SAY THEY AWARE OF THE ISSUE BUT DONT HAVE A FIX. THEY HAVE A RELEASE (S/B #16046) FROM MANUFACTURE REGARDING THE PROBLEM JUDDER FROM TORQUE CONVERTER LOCK-UP CLUTCH.
Incident date: Mar 4, 2015
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 35 MPH, THE GEAR SHIFTER TOOTH FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER TOOTH FRACTURED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.
Incident date: Aug 5, 2016
APPEARS TO BE TRANSMISSION RELATED PROBLEM. I CURRENTLY HAVE APPROXIMATELY 47,XXX MILES ON MY VEHICLE WHICH I HAD PURCHASED BRAND NEW. I'VE TAKEN MY VEHICLE INTO THE DEALER MULTIPLE TIMES FOR THE SAME CONCERN BUT THEY HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE FIRST COUPLE OF TIMES I TOOK THE VEHICLE IN, I WAS ADVISED THERE'S NOTHING WRONG WITH THE VEHICLE. I TOOK IT IN AGAIN AND ACURA STATED THE ... Read more
Incident date: May 19, 2016
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT THE DOORS HAD TO BE MANUALLY OPENED USING THE KEY FOB. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Incident date: Sep 1, 2016
2013 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER SIDE AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Mar 1, 2016
MY DASHBOARD HAS DEVELOPED CRACKS EMANATING FROM THE SPOT WHERE THE AIRBAG IS INTENDED TO DEPLOY. NOT ONLY ARE THE CRACKS UNSIGHTLY, BUT I AM CONCERNED THAT THESE CRACKS MAY IMPEDE WITH THE PROPER FUNCTION OF THE AIRBAGS.
Incident date: Sep 16, 2016
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK A... Read more
Incident date: Sep 16, 2016
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK A... Read more
Incident date: Sep 16, 2016
AROUND 11:15PM ON 9/16/16 MAKING A LEFT TURN AT APPROXIMATELY 15MPH ALL THE CENTER CONSOLE LIGHTS/CONTROLS WENT OUT, VEHICLE LOST ACCELERATION AS IF IT WERE IN NEUTRAL, SHIFTED TO MANUAL AND PRESSED THE ACCELERATOR AS WELL, STILL NO ACCELERATION, ONLY MOTOR REVVING, TURNED HEADLIGHTS OFF THEN IT ACCELERATED, ALL DASH WARNING LIGHTS ILLUMINATED, ALL GAUGES FAILED, VEHICLE STALLED, TRIED TO CRANK A... Read more
Incident date: Jul 19, 2016
CONDENSATION IN THE HEADLIGHT HOUSING CAUSING HID BULB TO GO OUT UNABLE TO REPLACE, SAFETY HAZARD
Incident date: Aug 17, 2016
TAKATA RECALL I HAVE CONTACTED DEALERSHIP TWICE AND THEY KEEP TELLING ME THEY DONT HAVE PARTS TO REPAIR THE PROBLEM. CONTACTED IN APRIL 2016 AND AUGUST 2016. IS THIS A SAFTEY ISSUE FRO MY WIFE WHILE DRIVING THIS CAR?
Incident date: Sep 16, 2016
THE REAR VIEW MIRROR IN MY ACURA TL 2005 SUDDENLY BECAME HAZY AND STARTED LEAKING A BLACK / DARK GREEN FLUID WHICH PRODUCED A CHEMICAL TASTE IN MY MOUTH AN A SLIGHT SORE THROAT. I'M CONCERNED THE DRIPPING LIQUID IS TOXIC AND HARMFUL TO PASSENGERS IN ADDITION TO THE LOSS OF VISIBILITY. THIS DOES NOT FALL IN THE CATEGORY OF A WEAR OUT ITEM AND IT SHOULD NOT HARM INDIVIDUALS IN THE PROCESS. MY CAR WA... Read more
Incident date: Nov 24, 2015
2005 ACURA TL FRONT SUSPENSIONS HAVE A DESIGN DEFECT WHICH PROMOTES FAILURE TO SUPPORT LOWER CONTROL ARMS AND LEADS TO LOSS OF STEERING. FIRST - THE COMPLIANCE BUSHING FOR THE LOWER CONTROL ARM FAILS ALLOWING THE STEEL CONTROL ARM TO CONTACT THE ALUMINUM SUB FRAME EXTENSION. THE SOFT SUB FRAME MATERIAL IS WORN OUT FROM CONTACT WITH THE HARD LOWER CONTROL ARM MATERIAL. EVENTUALLY, THE EXTENSION FRO... Read more
Incident date: Apr 1, 2016
I HAVE A 2013 ACURA RDX. I WAS NOTIFIED SOMETIME BETWEEN APRIL AND JUNE THAT MY VEHICLE WAS GOING TO RECALLED TO REPLACE ONE OR MORE AIR BAGS. I HAVE TRIED A NUMBER OF TIMES SINCE THEN TO REQUEST THE REPLACEMENT BUT HAVE BEEN TOLD THAT THE PART WAS NOT AVAILABLE. I AM VERY CONCERNED ABOUT THIS ISSUE BECAUSE I AM ON BLOOD THINNER AND AN INJURY FROM A DEFECTIVE AIR BAG COULD EASILY BE LIFE THREAT... Read more
Incident date: Sep 16, 2016
TL* THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: May 22, 2016
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-061. *SMD
Incident date: Jul 18, 2016
WHEN DRIVING DOWN A LONG, DOWNHILL SLOPE THE STEERING WHEEL AND THE REST OF THE CAR STARTED SHAKING WHEN THE BRAKE IS APPLIED. FROM A SCALE OF 0 TO 10 I WOULD GIVE IT A 6 OR MORE FOR THE SHAKING. IT IS PRETTY BAD. THE EXACT SAME SYMPTOMS OCCURRED TO MY 2009 HONDA ACCORD. AT THAT TIME I JUST BARELY OWNED IT FOR LESS THAN A YEAR FOR MY ACCORD.
Incident date: Sep 12, 2016
TAKATA RECALL. I WAS NOTIFIED ABOUT THE RECALL IN MAY 2016. I IMMEDIATELY CONTACTED THE DEALER IN WAPPINGERS FALLS, NY TO HAVE THEM GET THE PART. IT IS NOW 4 MONTHS AND NO NEWS IS AVAILABLE CONCERNING WHEN THE PART MAY BE DELIVERED. THE DEALER CONTINUES TO SEND ME NOTICES WITH BRIGHT RED TEXT WARNING THAT THE INSTALLED AIRBAGS MAY CAUSE DEATH OR OTHER SERIOUS INJURY. WHAT IS YOUR AGENCY DOING TO... Read more
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Sep 14, 2016
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/04/16*LJ THE CONSUMER S... Read more
Incident date: Aug 14, 2016
TL* THE CONTACT OWNS A 1999 ACURA TL. WHEN THE GEAR SHIFTER WAS IN THE DRIVE POSITION, THE KEY FELL OUT OF THE IGNITION. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 05V025000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,450.
Incident date: Sep 14, 2016
THE RECALL WAS ISSUED MAY 2016. PASSENGERS NOT ALLOWED IN FRONT SEAT. REMEDY STILL NOT AVAILABLE. IT IS SEPTEMBER, 14, 2016. I HAVE CHILDREN AND NEED THE SEATING. MY CHILDREN ARE CATCHING THE BUS, OR I AM BORROWING VEHICLES. IT IS ABSOLUTELY IMPERATIVE WE RECEIVE A LOANER CAR
Incident date: Sep 14, 2016
ODOMETER WAS TAMPERED WHICH I BELIEVE IS FRAUD IN THE US.
Incident date: Oct 20, 2010
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO O... Read more
Incident date: Oct 20, 2010
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO O... Read more
Incident date: Oct 20, 2010
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS), 16V344000 (AIR BAGS), 10V504000 (SERVICE BRAKES, HYDRAULIC ) AND 13V092000 (SERVICE BRAKES, HYDRAULIC , TRACTION CONTROL SYSTEM). THE DEALER HAD BEEN UNABLE TO SUPPLY THE PARTS FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED SEVERAL TIMES AND PROVIDED NO O... Read more
Incident date: Feb 23, 2016
TL* THE CONTACT OWNS A 2005 ACRA MDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Sep 13, 2016
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE DRIVING 40 MPH, THE VEHICLE STRUCK AN ELK. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash
Incident date: Sep 2, 2016
TAKATA RECALL MY SON HAS A 2004 ACURA TL AND ON SEPTEMBER 2ND, HE DROVE TO WORK WITH THE CAR. ON HIS WAY, WHILE DRIVING IN THE PARKING LOT, HIS SIDE CURTAIN AIRBAG DEPLOYED ALONG WITH ONE FROM THE SEAT ONLY ON ONE SIDE. HE TOOK THE CAR TO THE ACURA DEALERSHIP IN MILFORD FOR DIAGNOSTIC TEST PER ACURA CORPORATION, CAME BACK THEY ARE BLAMING HIM THAT HE CAUSED THE AIRBAG TO DEPLOY BY DRIVING OVER B... Read more
Incident date: Sep 2, 2016
TAKATA RECALL MY SON HAS A 2004 ACURA TL AND ON SEPTEMBER 2ND, HE DROVE TO WORK WITH THE CAR. ON HIS WAY, WHILE DRIVING IN THE PARKING LOT, HIS SIDE CURTAIN AIRBAG DEPLOYED ALONG WITH ONE FROM THE SEAT ONLY ON ONE SIDE. HE TOOK THE CAR TO THE ACURA DEALERSHIP IN MILFORD FOR DIAGNOSTIC TEST PER ACURA CORPORATION, CAME BACK THEY ARE BLAMING HIM THAT HE CAUSED THE AIRBAG TO DEPLOY BY DRIVING OVER B... Read more
Incident date: Sep 10, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIB... Read more
Incident date: Mar 1, 2016
2011 ACURA RL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER FRONT AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Jul 7, 2016
TAKATA RECALL--FIRST CALLED TO ORDER PARTS IN RECALL ( DRIVER AND PASSENGER AIRBAG INFLATORS) ON JULY 7. JUST CALLED ( SEPTEMBER 12) AND PARTS STILL NOT AVAILABLE. I DO NOT FEEL SAFE DRIVING MY CAR SINCE THE DRIVER'S AIRBAG IS AFFECTED BY THIS RECALL. I DO NOT FEEL THEY ARE RESPONDING IN AN APPROPRIATE AMOUNT OF TIME TO RECTIFY THIS ISSUE. DEALER HAD NO IDEA WHEN PARTS WOULD BE AVAILABLE. IT'S... Read more
Incident date: Sep 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONF... Read more
Incident date: Jul 8, 2015
FLUID IN REAR VIEW MIRROR THAT ACTS AS ANTI-GLARE, LIQUEFIED AND LEAKED OUT OF MIRROR CASING. ANTI-GLARE CAPABILITY NO LONGER EXISTS, MAKING NIGHT VISION VIA REAR VIEW MIRROR TO BE OBSCURED BY BRIGHTNESS OF HEADLIGHTS OF OTHER VEHICLES, LIQUID ALSO VERY VISCOUS AND DIFFICULT TO REMOVE.
Incident date: Sep 12, 2016
MY MDX HAS ONLY 62,400 MILES AND TODAY I GOT A MESSAGE "CHECK STARTER SYSTEM" DUE TO THE HFL MODULE IS DRAINING THE BATTERY. LUCKILY THE CAR WAS IN MY GARAGE AT THE TIME. I HAD TO CHARGE THE BATTERY SO I COULD START THE CAR. ALL THE INFO I HAVE READ ONLINE STATES THE THE HFL MODULE GETS REAL HOT AND CAN CAUSE FIRE. MY GARAGE IS UNDER MY BEDROOM. THIS IS A PART MADE BY JOHNSON CONTROLS, ACURA NEED... Read more
Incident date: Sep 9, 2016
TAKATA RECALL IN MARCH 2016, I RECEIVED AN OFFICIAL RECALL NOTICE REGARDING TAKATA AIRBAG ON MY 2012 ACURA TL FROM ACURA INTERNATIONAL. THE LETTER STATED THAT THE "FIX" WOULD BE AVAILABLE SUMMER 2016. SUMMER HAS COME AND GONE WITH NO NOTIFICATION THAT PART WAS IN STOCK AT DEALERSHIP (MIKE HARVEY, BURLINGAME CA). IN THE MEANTIME, I HAVE BOUGHT A NEW CAR AND AM TRYING TO SELL MY TL. I HAVE BEEN ... Read more
Incident date: Sep 10, 2016
INFLATOR RECALL - WE RECEIVED A RECALL LETTER FROM ACURA IN JULY 2016 THAT TOLD US TO FIX THE AIRBAG INFLATOR IMMEDIATELY. THEY ALSO RECOMMENDED WE DON'T DRIVE OUR CAR UNTIL THE CHANGES HAVE BEEN MADE. SO, WE IMMEDIATELY CALLED THE DEALER AND THEY TOLD US THEY DID NOT HAVE THE PART, BUT WOULD CALL US WHEN IT ARRIVED. A MONTH WENT BY, SO WE CALLED AGAIN AND THEY STILL DID NOT HAVE THE PART. AFTER 2... Read more
Incident date: Mar 23, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATE... Read more
Incident date: Sep 9, 2016
BY ACCIDENT, I AM ABLE TO TURN OFF THE ENGINE AND REMOVE THE KEY FROM THE IGNITION WITH THE TRANSMISSION STILL IN GEAR. CAMPAIGN #10V364000 COVERS HONDA VERSION OF MY CAR, #12V573000 COVERS ACURA MDX ONLY, NOTHING FOR MY ACURA VERSION OF THE HONDA SEDANS.
Incident date: Jul 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2005 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V061000 (AIR BAGS) AND 16V344000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.... Read more
Incident date: Feb 12, 2016
THIS RECALL HAS BEEN ANNOUNCED SINCE FEBRUARY 2016 (7 MONTHS AGO), BUT THE PARTS ARE STILL NOT AVAILABLE. I AM NOT CONFIDENT THAT MY CAR IS SAFE TO DRIVE.
Incident date: Aug 15, 2016
IN SEPTEMBER 2012, ACURA ISSUED PRODUCT UPDATE FOR TORQUE CONVERTER SAYING THE TRANSMISSION SOFTWARE UPDATE NEEDED TO PREVENT DAMAGE TO THE TRANSMISSION. I RECEIVED THE NOTIFICATION ON AUGUST 2016. THIS IS 6 YEARS AFTER ORIGINAL NOTIFICATION AND BEYOND THE EXTENDED WARRANTY. I HAVE CALLED ACURA ABOUT THE UNFAIRNESS OF THEIR PRODUCT SOFTWARE UPDATE WARRANTY LIMITATIONS TO NO AVAIL.
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Sep 9, 2016
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT ... Read more
Incident date: Sep 1, 2016
TAKATA RECALL. ACURA WAS SUPPOSED TO REPLACE MY AIRBAG "IN THE SUMMER OF 2016". THE SUMMER IS OVER, BUT THE PARTS ARE STILL UNAVAILABLE. I WANT THIS SHRAPNEL BOMB IN MY STEERING WHEEL REPLACED NOW.
Incident date: Mar 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PAR... Read more