Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Apr 19, 2017
MY MDX VSA RANDOMLY CAME ON WHILE DRIVING DOWN INTERSTATE 65 IN NASHVILLE CAUSING ME TO HAVE TO PULL OFF TO THE SIDE OF THE ROAD. WHILE RESEARCHING THIS ISSUE ONLY CERTAIN VEHICLES HAVE BEEN INCLUDED IN A VSA RECALL AND UNFORTUNATELY MINE IS NOT ONE OF THEM. THE ENTIRE VSA SYSTEM IN THESE VEHICLES NEEDS TO BE RECALLED TO MAKE THESE VEHICLES SAFE.
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2016 ACURA ILX. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 2 MPH THE VEHICLE JERKED FORWARD INDEPENDENTLY WHILE APPROACHING A STOP. ADDITIONALLY, THE VEHICLE FAILED TO SLOW DOWN EVEN AFTER THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER TWICE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHIC... Read more
Incident date: Apr 15, 2016
TL* THE CONTACT OWNS A 2016 ACURA ILX. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 2 MPH THE VEHICLE JERKED FORWARD INDEPENDENTLY WHILE APPROACHING A STOP. ADDITIONALLY, THE VEHICLE FAILED TO SLOW DOWN EVEN AFTER THE DRIVER REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO A DEALER TWICE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHIC... Read more
Incident date: Apr 12, 2017
TL* THE CONTACT OWNS A 2012 ACURA TSX. THE CONTACT STATED THAT AN INDEPENDENT DEALER SOLD THE VEHICLE WITHOUT DISCLOSING THAT THE AIR BAG DEPLOYED IN THE PAST, WHICH CAUSED THE SRS INDICATOR TO ILLUMINATE ON AND OFF. THE VEHICLE WAS TAKEN BACK TO THE SELLER WHO TOOK THE VEHICLE TO A CERTIFIED DEALER. THE TECHNICIAN DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE AIR BAG FAILURE INVOLVED TH... Read more
Incident date: Apr 17, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT STATED THAT THE VEHICLE OVERHEATED, SLIPPED OUT OF GEAR, AND OPERATED ABNORMALLY. UPON INSPECTION, THE CONTACT STATED THAT THE TRANSMISSION FILTER FRACTURED AND DETACHED AND THE DEBRIS CLOGGED THE TRANSMISSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT IT WAS UP TO THE CON... Read more
Incident date: Sep 1, 2016
DASHBOARD HAS DEVELOPED CRACKS THAT CROSS THE PASSENGER SIDE AIRBAG AND MAY AFFECT DEPLOYMENT. CRACK IS GROWING NOTICEABLY EVERY WEEK SO SHOULD EVENTUALLY CROSS THE AIRBAG AND DASHBOARD COMPLETELY. DRIVERS SIDE HAS MORE CRACKS BUT THERE IS NO AIRBAG THERE.
Incident date: Jan 23, 2017
MY 2009 ACURA TL STALLS FOR NO APPARENT REASON. I CAN BE PULLING OUT FROM A TRAFFIC LIGHT, PULLING OFF AFTER PAUSING AT A STOP SIGN, CHANGING GEARS FROM DRIVE TO REVERSE, OR JUST SIMPLY DRIVING ON THE HIGHWAY OR A CITY STREET. MY CAR CAN HAVE A FULL TANK OF GAS OR LESS THAN HALF OF A TANK OF GAS, IT CAN BE COLD OR HOT OUTSIDE, IT CAN BE THE FIRST TIME I MOVE MY CAR FOR THE DAY OR THE TENTH TIME,... Read more
Incident date: Jan 23, 2017
MY 2009 ACURA TL STALLS FOR NO APPARENT REASON. I CAN BE PULLING OUT FROM A TRAFFIC LIGHT, PULLING OFF AFTER PAUSING AT A STOP SIGN, CHANGING GEARS FROM DRIVE TO REVERSE, OR JUST SIMPLY DRIVING ON THE HIGHWAY OR A CITY STREET. MY CAR CAN HAVE A FULL TANK OF GAS OR LESS THAN HALF OF A TANK OF GAS, IT CAN BE COLD OR HOT OUTSIDE, IT CAN BE THE FIRST TIME I MOVE MY CAR FOR THE DAY OR THE TENTH TIME,... Read more
Incident date: Jan 23, 2017
MY 2009 ACURA TL STALLS FOR NO APPARENT REASON. I CAN BE PULLING OUT FROM A TRAFFIC LIGHT, PULLING OFF AFTER PAUSING AT A STOP SIGN, CHANGING GEARS FROM DRIVE TO REVERSE, OR JUST SIMPLY DRIVING ON THE HIGHWAY OR A CITY STREET. MY CAR CAN HAVE A FULL TANK OF GAS OR LESS THAN HALF OF A TANK OF GAS, IT CAN BE COLD OR HOT OUTSIDE, IT CAN BE THE FIRST TIME I MOVE MY CAR FOR THE DAY OR THE TENTH TIME,... Read more
ACURA
TSX SPORT WAGON
(2012) - STEERING
Apr 13, 2017
Incident date: Apr 13, 2017
WHILE OUT ON A SHOPPING TRIP I STARTED THE CAR AND THE POWER STEERING WARNING INDICATOR AND ALARM DISPLAYED. I COULD NOT TURN THE WHEEL OF THE CAR TO EXIT MY PARKING SPACE SO I CALLED A TOW TRUCK. THE TOW TRUCK OPERATOR WAS ABLE TO MUSCLE THE CAR ONTO THE FLATBED. MY MECHANIC'S DIAGNOSTIC TEST INDICATED THAT THE ELECTRONIC POWER STEERING MODULE HAD FAILED. THERE WAS NO INDICATION OF ANY PROBLE... Read more
Incident date: Mar 1, 2016
2010 ACURA RDX. CONSUMER WRITES REQUESTING ADDITIONAL INFORMATION ON SAFETY RECALL REGARDING AIRBAG INFLATOR REPLACEMENT. *LD UPDATED 04/21/2017*JS
Incident date: Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 1996 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCON... Read more
Incident date: Apr 11, 2017
TL* THE CONTACT OWNS A 1999 ACURA CL. WHILE DRIVING 65 MPH, THE VEHICLE LOST ALL POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WHILE IN NEUTRAL AND COASTING. WHEN THE VEHICLE WAS SHIFTED INTO DRIVE, THE POWER WAS LOST AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE COULD NOT DUPLICATED. THE MECHANIC INFORMED THE CONTACT OF A NHTSA RECALL FOR THE IGNITI... Read more
Incident date: Apr 8, 2017
TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING 35 MPH AROUND A CURVE, THE VEHICLE FAILED TO BRAKE OR ACCELERATE AND THE TRANSMISSION SEIZED. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND LEFT THE ROAD. THE CONTACT CRASHED INTO AN EMBANKMENT AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HANDS, WRI... Read more
Crash
1 injured
Incident date: Apr 8, 2017
TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING 35 MPH AROUND A CURVE, THE VEHICLE FAILED TO BRAKE OR ACCELERATE AND THE TRANSMISSION SEIZED. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND LEFT THE ROAD. THE CONTACT CRASHED INTO AN EMBANKMENT AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HANDS, WRI... Read more
Crash
1 injured
Incident date: Apr 8, 2017
TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING 35 MPH AROUND A CURVE, THE VEHICLE FAILED TO BRAKE OR ACCELERATE AND THE TRANSMISSION SEIZED. THE STEERING WHEEL ALSO BECAME VERY DIFFICULT TO TURN. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND LEFT THE ROAD. THE CONTACT CRASHED INTO AN EMBANKMENT AND A TREE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE HANDS, WRI... Read more
Crash
1 injured
Incident date: Apr 11, 2017
I WAS DRIVING 70MPH ON AZ STATE ROUTE 51. I HEARD A LOUD BANG, LIKE A GUN SHOT, AND A SUDDEN NOISE LIKE TURBULENT AIR AND HIGHWAY NOISE. AS I SLOWED THE VEHICLE I LOOKED AROUND TO SEE IF THERE WERE ANY BROKEN WINDOWS WHICH THERE WEREN'T. PULLING OVER AND INSPECTING THE VEHICLE I NOTICED 2/3 OF THE MOONROOF WAS MISSING AND A FEW PEBBLES OF PLATE GLASS ON TOP OF THE INSIDE COVER. THE REMAINING G... Read more
Incident date: Nov 15, 2016
PASSENGER SIDE DASH LEFT EDGE OF AIRBAG IS CRACKED FROM THE FRONT TO THE WINDSHIELD. HUNDREDS OF COMPLAINTS WITH THIS PROBLEM, ACURA REFUSES TO DO ANYTHING. DO NOT WANT PARTS OF DASH TO INJURE SOMEONE IF IN AN ACCIDENT AND AIRBAG GOES OFF AS THE CRACK GOES BELOW THE AIRBAG TOWARDS THE PASSENGERS.
Incident date: Nov 15, 2016
PASSENGER SIDE DASH LEFT EDGE OF AIRBAG IS CRACKED FROM THE FRONT TO THE WINDSHIELD. HUNDREDS OF COMPLAINTS WITH THIS PROBLEM, ACURA REFUSES TO DO ANYTHING. DO NOT WANT PARTS OF DASH TO INJURE SOMEONE IF IN AN ACCIDENT AND AIRBAG GOES OFF AS THE CRACK GOES BELOW THE AIRBAG TOWARDS THE PASSENGERS.
Incident date: May 30, 2016
TAKATA RECALL: CAR DRIVEN BY MY SON IN COLLEGE. HE RETURNED FOR SUMMER LATE MAY 2016. VEHICLE TAKEN TO DEALER FOR RECALL. AIRBAGS NOT IN STOCK. LEFT FOR COLLEGE AGAIN LATE AUGUST WITH NEW AIRBAG NOT AVAILABLE. DEALER SAID THEY WERE INSTRUCTED BY ACURA TO DO PERSONALLY OWNED VEHICLES LAST. CALLED BY DEALER LATE 2016 THAT AIRBAG WAS IN - BUT CAR NOW 1000 MILES AWAY. TERRIBLE!!!!!
Incident date: Apr 8, 2017
DRIVERS SIDE CURTAIN AND TORSO AIRBAG DEPLOYED, AND SEAT BELT TENSIONER OPERATED WHEN PASSENGER SIDE TIRE HIT A POTHOLE ON THE OFF RAMP OF A LIMITED ACCESS HIGHWAY. CAR WAS TRAVELING AT APPROXIMATELY 65 MPH.
Incident date: Apr 8, 2017
DRIVERS SIDE CURTAIN AND TORSO AIRBAG DEPLOYED, AND SEAT BELT TENSIONER OPERATED WHEN PASSENGER SIDE TIRE HIT A POTHOLE ON THE OFF RAMP OF A LIMITED ACCESS HIGHWAY. CAR WAS TRAVELING AT APPROXIMATELY 65 MPH.
Incident date: Apr 8, 2017
DRIVERS SIDE CURTAIN AND TORSO AIRBAG DEPLOYED, AND SEAT BELT TENSIONER OPERATED WHEN PASSENGER SIDE TIRE HIT A POTHOLE ON THE OFF RAMP OF A LIMITED ACCESS HIGHWAY. CAR WAS TRAVELING AT APPROXIMATELY 65 MPH.
Incident date: Apr 5, 2017
PRIORITY ACURA GAVE 2002 MDX BACK MONDAY 4/3/17 HAD PROBLEMS AGAIN WITH IT SLIPPIN INTO NEUTRAL AND WONT MOVE IN D5...THIS TIME CHECK ENGINE LIGHT CAME ON AND D5 STARTED BLINKING AND GEAR SHIFT WAS NOT MOVE PASS N UNTIL JAMES THE MECHANIC SHUT OFF VEHICLE AND STARTED IT BACK UP.
Incident date: Apr 5, 2017
PRIORITY ACURA GAVE 2002 MDX BACK MONDAY 4/3/17 HAD PROBLEMS AGAIN WITH IT SLIPPIN INTO NEUTRAL AND WONT MOVE IN D5...THIS TIME CHECK ENGINE LIGHT CAME ON AND D5 STARTED BLINKING AND GEAR SHIFT WAS NOT MOVE PASS N UNTIL JAMES THE MECHANIC SHUT OFF VEHICLE AND STARTED IT BACK UP.
Incident date: Apr 5, 2017
PRIORITY ACURA GAVE 2002 MDX BACK MONDAY 4/3/17 HAD PROBLEMS AGAIN WITH IT SLIPPIN INTO NEUTRAL AND WONT MOVE IN D5...THIS TIME CHECK ENGINE LIGHT CAME ON AND D5 STARTED BLINKING AND GEAR SHIFT WAS NOT MOVE PASS N UNTIL JAMES THE MECHANIC SHUT OFF VEHICLE AND STARTED IT BACK UP.
Incident date: Aug 1, 2016
BATTERY KEPT DRAINING AND WAS DEAD ON A FEW OCCASIONS. I CAME OUT TO A DEAD BATTERY ON TWO OCCASSIONS AND THEN DECIDED TO TAKE CAR TO ELECTRICAL REPAIR SHOP. PROBLEM WAS WITH THE BLUETOOTH. THIS IS A WIDELY REPORTED PROBLEM WITH THIS VEHICLE. ELECTRICAL SHOP DISCONNECTED BLUETOOTH. HONDA IS AWARE OF THIS PROBLEM YET DOES NOTHING ABOUT IT IN FORM OF RECALL.
Incident date: Jan 4, 2017
CAME OUT TO A DEAD BATTERY AFTER REPLACING BATTERY JUST A FEW MONTHS EARLIER. AFTER ALREADY GOING THROUGH THE ELECTRICAL PROBLEM OF THE DEFECTIVE BLUE TOOTH, KNEW IT WAS ANOTHER ELECTRICAL PROBLEM. TOOK CAR TO MY LOCAL SHOP WHERE HE DIAGNOSED ANOTHER ELECTRICAL PROBLEM, THIS TIME WITH THE AIR CONDITIONER RELAY/COMPRESSOR SWITCH. I DO NOT WANT TO BE WITHOUT AIR CONDITIONING, SO HAD THEM FIX THE ... Read more
Incident date: Mar 31, 2017
HAD A BIG RAIN STORM THE OTHER DAY. GOT INTO MY CAR AFTER IT BEING PARKED AT WORK ALL DAY AND FOUND IT WAS LEAKING FROM "C" PILLAR. TURNS OUT, SUNROOF DECIDED TO FLIP UP ON ITS OWN DURING THE DAY WITH THE CAR PARKED AND OFF. TOOK CAR TO MY LOCAL SHOP WHO HAS BEEN FAMILIAR WITH ACURA ELECTRICAL PROBLEMS. I TOLD HIM TO DISCONNECT THE WIRES TO THE SUNROOF FUNCTION COMPLETELY. I DONT NEED TO USE T... Read more
Incident date: Apr 2, 2017
I WAS DRIVING AT NIGHT ON I-90 EAST IN WASHINGTON STATE, AT 60MPH WHEN I HIT A VERY SMALL POTHOLE RIGHT THE FRONT PASSENGER TIRE, AND IT DEPLOYED THE DRIVER'S SEAT AIRBAG, AND THE DRIVER'S SIDE CURTAIN AIRBAG, AND LOCKED THE SEATBELT TIGHT AGAINST ME. THE AIRBAG MALFUNCTIONED AND HIT ME VERY HARD DISORIENTING ME AND BARELY ALLOWING ME TO PULL OVER. THE AIRBAG MALFUNCTION NEARLY CAUSED ME TO TOTAL ... Read more
1 injured
Incident date: Apr 2, 2017
I WAS DRIVING AT NIGHT ON I-90 EAST IN WASHINGTON STATE, AT 60MPH WHEN I HIT A VERY SMALL POTHOLE RIGHT THE FRONT PASSENGER TIRE, AND IT DEPLOYED THE DRIVER'S SEAT AIRBAG, AND THE DRIVER'S SIDE CURTAIN AIRBAG, AND LOCKED THE SEATBELT TIGHT AGAINST ME. THE AIRBAG MALFUNCTIONED AND HIT ME VERY HARD DISORIENTING ME AND BARELY ALLOWING ME TO PULL OVER. THE AIRBAG MALFUNCTION NEARLY CAUSED ME TO TOTAL ... Read more
1 injured
Incident date: Mar 25, 2017
AS I PULLED THE CAR INTO THE PARKING LOT SLOWLY AND WAS ABOUT TO PUT IT IN PARK I REALISED THE CAR SUDDENLY ACCELERATED AND JERKED UP ON THE CURB/WALKWAY. AS THERE WAS NO PLACE FOR ME TO MANOUVER I TRIED TO TURN IT TO THE LEFT AND HIT A WALL TO STOP THE CAR. DURING THIS WHOLE PROCESS THE ENGINE NEVER STOPPED.
Incident date: Mar 23, 2017
I WORK FOR BER NOW, AND I GIVE RIDES TO PEOPLE. SO I HAD JUST PICKED UP A SECOND PASSENGER AT A PARKING LOT AND WAS DRIVING AT AROUND 20-25 MPH AND I HAD TO TURN TO GET OUT OF THE PARKING LOT. AS I TRIED TURNING THE STEERING WHEEL LOCKED ON ME AND GOT A MESSAGE ON MY DASH TO CHECK POWER STEERING. SO I HAD TO BRAKE IMMEDIATELY AND LET THE PASSENGERS KNOW WHAT WAS GOING ON. I WAS BLOCKING TRAFFIC IN... Read more
Incident date: Mar 31, 2017
EXPERIENCING THE FOLLOWING SUDDEN INADVERTENT BRAKING ISSUE, BUT NOT LISTED UNDER MY VIN EVEN THOUGH THE MAKE AND MODEL FIT DESCRIPTION OF RECALL. THE VEHICLE AUTOMATICALLY BRAKED AND PULLED TO ONE SIDE CAUSING A TEMPORARY LOSS OF CONTROL. VSA ECU MALFUNCTION. NHTSA CAMPAIGN NUMBER: 13V092000 MANUFACTURER HONDA (AMERICAN HONDA MOTOR CO.) COMPONENTS SERVICE BRAKES, HYDRAULIC, TRACTION CONTROL ... Read more
Incident date: Jan 3, 2017
WHEN I OPEN THE DRIVER'S SIDE DOOR, THE DRIVER'S SEAT BELT RETRACTS FORWARD WHICH IS CORRECT. BUT WHEN I CLOSE THE DOOR, THE DRIVER'S SEAT BELT SHOULD RETRACT BACK TO ME BUT IT DOESN'T. THE SEAT BELT IS STUCK IN THE FORWARD POSITION, THE RED SEAT BELT LIGHT IS ON AND THERE IS A CONSTANT BEEPING SOUNDING.
Incident date: Mar 29, 2017
VEHICLE PURCHASE MADE ON 2/28/2016. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR VARIOUS ISSUES SINCE THEN, MOSTLY FOR TRANSMISSION ISSUE. THE ISSUES INCLUDE JERKY SHIFTING FROM 1ST TO 2ND, AND 2ND TO 3RD. ACURA CLIENT RELATIONS DECIDED TO REPLACE THE TRANSMISSION ON MY FOURTH VISIT/COMPLAINT. THE ROUGH SHIFTING HAS SOMEWHAT IMPROVED, BUT IT IS STILL THERE. MY LAST VISIT AT THE DEALERSHIP AND ... Read more
Incident date: Mar 29, 2017
VEHICLE PURCHASE MADE ON 2/28/2016. I HAVE BEEN TO THE DEALERSHIP NUMEROUS TIMES FOR VARIOUS ISSUES SINCE THEN, MOSTLY FOR TRANSMISSION ISSUE. THE ISSUES INCLUDE JERKY SHIFTING FROM 1ST TO 2ND, AND 2ND TO 3RD. ACURA CLIENT RELATIONS DECIDED TO REPLACE THE TRANSMISSION ON MY FOURTH VISIT/COMPLAINT. THE ROUGH SHIFTING HAS SOMEWHAT IMPROVED, BUT IT IS STILL THERE. MY LAST VISIT AT THE DEALERSHIP AND ... Read more
Incident date: Mar 4, 2017
MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM DEALER [XXX] AT PRIORITY HONDA HAMPTON VA 2/13/2017 ( 757 8381252 ). WITHIN THE FIRST WEEK OF DRIVING THIS ACURA MDX IT STALLED AS I MADE A TURN ON LYNNHAVEN PKWY INTO MY JOB PARKING LOT. THERE WHERE CARS BEHIND ME BEEPING. MY FIRST REACTION WAS TRY REVERSE IT DID REVERSE SO I TRY TO PUT IT BACK IN D5 NO MOVEMENT RPMS WITH JUST RUN UP NO CH... Read more
Incident date: Mar 4, 2017
MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM DEALER [XXX] AT PRIORITY HONDA HAMPTON VA 2/13/2017 ( 757 8381252 ). WITHIN THE FIRST WEEK OF DRIVING THIS ACURA MDX IT STALLED AS I MADE A TURN ON LYNNHAVEN PKWY INTO MY JOB PARKING LOT. THERE WHERE CARS BEHIND ME BEEPING. MY FIRST REACTION WAS TRY REVERSE IT DID REVERSE SO I TRY TO PUT IT BACK IN D5 NO MOVEMENT RPMS WITH JUST RUN UP NO CH... Read more
Incident date: Mar 4, 2017
MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM DEALER [XXX] AT PRIORITY HONDA HAMPTON VA 2/13/2017 ( 757 8381252 ). WITHIN THE FIRST WEEK OF DRIVING THIS ACURA MDX IT STALLED AS I MADE A TURN ON LYNNHAVEN PKWY INTO MY JOB PARKING LOT. THERE WHERE CARS BEHIND ME BEEPING. MY FIRST REACTION WAS TRY REVERSE IT DID REVERSE SO I TRY TO PUT IT BACK IN D5 NO MOVEMENT RPMS WITH JUST RUN UP NO CH... Read more
Incident date: Mar 28, 2017
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNEC... Read more
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCON... Read more
Incident date: Feb 1, 2017
MY LEATHER ON MY FRONT SEATS ARE FALLING APART. I CALLED ACURA HOME OFFICE AND WAS TOLD TO TAKE THE CAR TO THE DEALERSHIP. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAID THERE WAS NOTHING THAT THEY COULD ABOUT THE PROBLEM. I ONLY HAVE 60K MILES ON THE CAR AND IT IS GARAGE KEPT . I BOUGHT THE CAR NEW AND IT HAS BEEN SERVICED AT ACURA OF PEMBROKE PINES.
Incident date: Dec 15, 2016
AT 230,000 MILES THE PASSENGER AIRBAG LIGHT STARTED FLASHING WHEN THE SEAT WAS UNOCCUPIED. AT 236,000 THE LIGHT IS NOW ON CONSTANTLY. I HAVE SEEN OTHERS COMPLAIN ABOUT THIS SAME PROBLEM AND HAVE TO AGREE THAT I DO NOT UNDERSTAND WHY THIS YEARS MODEL IS NOT COVERED IN THE TAKATA RECALL. THIS IS CLEARLY A SAFETY ISSUE.
Incident date: Mar 1, 2017
HELLO MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM PRIORITY HONDA HAMPTON VA ( 757 838 1252) THE FIRST WEEK I DROVE THE CAR THE TRANSMISSION SHIFTED DOWNWARD WHILE I WAS TURNING A CORNER AT A BUSY INTERSECTION THE CAR DID NOT CUT OFF HOWEVER IT STOP AND WHEN I PRESSED ON THE GAS THE RPM WILL GO UP BUT THE CAR WOULD NOT MOVE I THEN TRY TO SHIFT TO D4 WOULD NOT MOVE D3 WOULD NOT MOVE 2 IT... Read more
Incident date: Mar 1, 2017
HELLO MY NAME IS [XXX] I PURCHASED A USED 2002 ACURA MDX FROM PRIORITY HONDA HAMPTON VA ( 757 838 1252) THE FIRST WEEK I DROVE THE CAR THE TRANSMISSION SHIFTED DOWNWARD WHILE I WAS TURNING A CORNER AT A BUSY INTERSECTION THE CAR DID NOT CUT OFF HOWEVER IT STOP AND WHEN I PRESSED ON THE GAS THE RPM WILL GO UP BUT THE CAR WOULD NOT MOVE I THEN TRY TO SHIFT TO D4 WOULD NOT MOVE D3 WOULD NOT MOVE 2 IT... Read more
Incident date: Mar 15, 2017
TAKATA RECALL RECEIVED RECALL NOTICE JULY 2016 CALLED FOR APPT AUGUST 2016 DEALER STATED "WAITING FOR PARTS" AND WILL CALL WHEN PARTS COME IN TO SCHEDULE REPAIR HAVE NOT RECEIVED A CALL FROM DEALERSHIP RECEIVED NOTICE FROM ACURA IN MARCH 2017 (LAST WEEK) THAT REPAIR HAS NOT BEEN COMPLETED. STILL WAITING FOR PARTS......
Incident date: Mar 25, 2017
VEHICLE HESITATES WITH ACCELERATION AND DOES NOT MAINTAIN CONSTANT SPEED. WITH ACCELERATION, THE VEHICLE HESITATES AND THEN LURCHES SUDDENLY. THE VEHICLE FAILS TO MAINTAIN A CONSTANT VELOCITY, ESPECIALLY GOING UP A SLIGHT GRADE, MOST NOTICEABLY AT 35MPH AND 45MPH.
Incident date: Mar 14, 2017
TL* THE CONTACT OWNS A 2003 ACURA TL. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE MADE A WHINING NOISE COMING FROM THE TRANSMISSION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.