Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: May 19, 2017
PASSENGER AIR BAG INSTALLED WITH BOLT LEFT ON FLOOR. DEALER UNWILLING TO ADDRESS IF AIR BAG WAS INSTALLED CORRECTLY. I HAVE THE BOLT WITH A FLANGE ON ONE END.
Incident date: May 14, 2017
TL* THE CONTACT OWNED A 2009 ACURA MDX. WHILE THE CONTACT'S SPOUSE WAS DRIVING 5 MPH PULLING INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A STORE. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE AIR BAGS DEPLOYED AND THE DRIVER SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED T... Read more
Crash
1 injured
Incident date: May 16, 2017
TAKATA RECALL. I AM HAVING SEVERE DIFFICULTY IN ACURA COMPLETING THE RECAL/REPLACEMENT OF THE PASSENGER SIDE AIR BAG. IN JULY, MY SON BROUGHT THE CAR (WITH AN APPOINTMENT) TO PAULY ACURA IN HIGHLAND PARK, IL. HE WAS TOLD WHEN HE WENT IN THAT HE NEEDED THE ORIGINAL RECALL NOTICE OR THEY COULD NOT DO THE REPLACEMENT. HE LEFT. WHEN I SENT IT TO HIM, HE WENT TO PAULY AGAIN BUT WAS TOLD THEY COULD NOT ... Read more
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, SEVERAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE EMERGENCY PARKING INDICATOR BEGAN TO FLASH AND THE BRAKE LIGHTS CONSTANTLY ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, ACTIVATED THE EMERGENCY PARKING BRAKE, AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT REPEATED THE PROCESS AN... Read more
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, SEVERAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE EMERGENCY PARKING INDICATOR BEGAN TO FLASH AND THE BRAKE LIGHTS CONSTANTLY ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, ACTIVATED THE EMERGENCY PARKING BRAKE, AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT REPEATED THE PROCESS AN... Read more
Incident date: May 11, 2017
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED THAT THE VEHICLE SHUTTERRED WHEN ACCELERATING FROM A STOP. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO VERIFY THE RECOMMENDED SOLUTION TO THE DEALER TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Incident date: Apr 20, 2017
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 19, 2016
VEHICLE WON'T START AFTER NOT BEING USED FOR TWO DAYS OR MORE. IT'S BEEN NOTICED SINCE 2015. BATTERY WAS REPLACED 3 TIMES IN TEN MONTHS. IT'S A SAFETY HAZARD THAT ACURA SHOULD BE ADDRESSED/RECALLED. WENT TO MY CAR MECHANIC TO HAVE IT DIAGNOSED AND WAS TOLD IT'S THE VEHICLE'S HANDS FREE MODULE (BLUETOOTH) THAT'S BEEN CAUSING THE DRAIN. I CHECKED ONLINE AND FOUND OUT IT'S BEEN A MAJOR ISSUE ON THIS... Read more
Incident date: Jan 3, 2017
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
Incident date: Jan 3, 2017
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
Incident date: Sep 1, 2016
DASH DEVELOPED DUAL CRACKS THAT ALIGN WITH AIRBAG COMPARTMENT AND WIDE ENOUGH TO VISUALLY SEE THE AIRBAG FRAMING COMPONENTS. CONCERNED WITH THE INTEGRITY OF THE DASH AND SAFETY OF AIRBAG SYSTEM, POTENTIAL FOR DEPLOYING AND HARMING PASSENGERS INCLUDING MY TEENAGE CHILDREN. AFTER INVESTIGATING, THESE CRACKS CANNOT BE REPAIRED AND TOTAL DASH REPLACEMENT IS THE ONLY SAFE ALTERNATIVE. CRACKS DEVELOP... Read more
Incident date: May 12, 2017
ENGINE OIL PUMP (PREMATURE FAILURE) - I OWN A 2001 TL AND 2009MDX. ON THE MDX, I HAVE FOUND PREMATURE FAILURE OF OIL PUMP. THE VEHICLE HAS BEEN DRIVEN LESS THAN 8000 MILES PER YEAR AND FAILED AT 85000 MILES. A LEAK OVER TIME COULD RESULT IN ENGINE CEASING. ON THE TL, IT TOOK 225000 MILES TO REPLACE THE OIL PUMP.
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: May 10, 2017
FIRST THE POWER STEERING PUMP LEAKED AND WAS REPLACED. NOW I'M TOLD THE RACK AND PINION IS LEAKING AND NEEDS TO BE REPLACED
Incident date: Jan 2, 2014
THE STEERING HAS BEEN A PROBLEM SINCE I PURCHASED THE VEHICLE IN 2013. THE STEERING WHEEL IS REALLY TIGHT. I AM NOT ABLE TO PERFORM A "K" TURN, WITHOUT EXTREME PHYSICAL EXERTION.
Incident date: May 8, 2017
LOSS OF TRANSMISSION AT ONLY 105,000 MILES.
Incident date: May 1, 2012
MY DASHBOARD HAS 3 HUGE CRACKS OVER THE FRONT PASSENGER AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR DUE TO THE FEELING THAT THE AIR BAG CAN DEPLOY ANY MINUTE. I RECENTLY HAD MY AIR BAGS TURNED OFF FOR PIECE OF MIND BUT NOW I PUT MY WIFE AND KIDS IN DANGER BECAUSE WE NO LONGER HAVE SAFETY AIR BAGS TO PROTECT US. THIS IS ALSO QUITE EMBARRASSING WHEN I DRIVE BUSINESS PARTNERS AROUND TOWN AND MY DASH IS... Read more
Incident date: May 1, 2012
MY DASHBOARD HAS 3 HUGE CRACKS OVER THE FRONT PASSENGER AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR DUE TO THE FEELING THAT THE AIR BAG CAN DEPLOY ANY MINUTE. I RECENTLY HAD MY AIR BAGS TURNED OFF FOR PIECE OF MIND BUT NOW I PUT MY WIFE AND KIDS IN DANGER BECAUSE WE NO LONGER HAVE SAFETY AIR BAGS TO PROTECT US. THIS IS ALSO QUITE EMBARRASSING WHEN I DRIVE BUSINESS PARTNERS AROUND TOWN AND MY DASH IS... Read more
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 2007 ACURA MDX. WHILE DRIVING APPROXIMATELY 45 MPH, THE GPS AND INSTRUMENT PANEL LIGHTING CEASED WITHOUT WARNING. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO DAYS LATER. THE MANUFACTURER ... Read more
Incident date: May 3, 2017
SUNROOF EXPLODED WHILE DRIVING.
Incident date: May 3, 2017
AIR PASSENGER BAG RECALL... IT'S ALREADY BEEN OVER 6 MONTHS OR SO SINCE LAST YEAR (2016) THAT I INFORM ACURA THAT I HAVE A RECALL. I INFORM THEM THAT I WOULD LIKE TO GET IT DONE AS SOON AS POSSIBLE BECAUSE I DROVE AROUND WITH MY CLIENT, NIECES, FAMILY, FRIENDS ETC.. I ALREADY HAD ACCIDENT WHICH IS ONLY ME IN THE CAR. WHENEVER ITS TIME FOR MY CAR SERVICE, I WOULD REMIND THEM OR INFORM THEM AGAIN AN... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V030000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PA... Read more
Incident date: Apr 29, 2017
TL* THE CONTACT OWNS A 2010 ACURA TSX. WHILE DRIVING 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE MOUTH AND SUSTAINED MILD STOMACH PAIN. MEDICAL ATTENTION WAS RECEIVED. THE DRIVER OF THE OTHER VEHICLE COMPLAINED OF PAIN AND WAS ALSO TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A BODY SHOP. TH... Read more
Crash
2 injured
Incident date: Apr 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WAS CONTACTED NUMEROUS TIMES TO SCHEDULE THE RECALL REPAIR, BUT THEY WERE UNRESPONSIVE. THE DEALER FAILED TO RESPOND IN A REASONABLE TIMEFRAME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL ... Read more
Incident date: May 1, 2017
TAKATA RECALL - STILL HAVEN'T BEEN CONTACTED TO REPLACE/RECALL THE VEHICLE.
Incident date: Apr 23, 2017
THE DASHBOARD HAS A CRACK IN IT ON THE PASSENGER SIDE ABOUT WHERE THE AIRBAG IS LOCATED AND THE SCORING IS FOR THE AIRBAG DEPLOYMENT. THE CAR IS IN EXCELLENT SHAPE. HAS SPENT MOST OF IT'S LIFE IN A GARAGE. ONLY HAS 85,000 MILES ON IT AND IS DETAILED TWICE A YEAR. THERE IS NO EXCUSE FOR THIS. I AM CONCERNED THAT BESIDES BEING A HORRIBLE COSMETIC DEFECT THAT IT ACTUALLY CREATES A SAFETY ISSUE F... Read more
Incident date: Apr 23, 2017
THE DASHBOARD HAS A CRACK IN IT ON THE PASSENGER SIDE ABOUT WHERE THE AIRBAG IS LOCATED AND THE SCORING IS FOR THE AIRBAG DEPLOYMENT. THE CAR IS IN EXCELLENT SHAPE. HAS SPENT MOST OF IT'S LIFE IN A GARAGE. ONLY HAS 85,000 MILES ON IT AND IS DETAILED TWICE A YEAR. THERE IS NO EXCUSE FOR THIS. I AM CONCERNED THAT BESIDES BEING A HORRIBLE COSMETIC DEFECT THAT IT ACTUALLY CREATES A SAFETY ISSUE F... Read more
Incident date: Feb 2, 2017
WHY NOT REQUIRE REPLACEMENT OF TAKATA AIRBAG ON PASSENGER'S SIDE AS WELL AS FOR THE DRIVER'S SIDE? BOTH WOULD CREATE THE SAME HAZARD THAT STIMULATED THE ORIGINAL CALL TO REPLACE THE INFLATOR FOR THE DRIVER"S SIDE OF THE AUTOMOBILE!
Incident date: Apr 26, 2017
WHILE APPRACHIING A RED LIGHT. I APPLIED THE BRAKES AND VEHICLE APPEARED TO ACCELERATE AND BRAKES DID NOT STOP CAR, I TURNED RIGHT ON TO SHOULDER OF MAJPR HIGHWAY TO AVOID ACCIDENT. NEXT DAY .WHILE BRAKING TO PARK, CAR WOUND NOT STOP AND ROLLED INTO FIELD. MY WIFE WAS WITH ME TO CONFIRM IT WAS NOT ME PUSHING THE GAS PETAL BY MISTAKE.
Incident date: Apr 27, 2017
ENGINE IS MISSING A PISTON RING ON ONE OF THE CYLINDERS WAS OVERLOOKED IN FACORY. CAUSING CAR TO CONSUME 0VER 80% OF OIL EVERY 1000 MILES
Incident date: Apr 25, 2017
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILURE ERROR MESSAGE DISPLAYED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Incident date: Apr 25, 2017
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHEN ATTEMPTING TO START THE VEHICLE, THE POWER STEERING FAILURE ERROR MESSAGE DISPLAYED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
Incident date: Dec 14, 2016
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE STATED THAT THE CHECK ENGINE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED UPON ACCELERATION, THEY HEARD A RATTLING NOISE COMING FROM THE ENGINE. THE CONTACT STATED UPON INSPECTION THEY NOTICED THAT THE ENGINE OIL DIPSTICK WAS ALMOST DRY. UPON TAKING THE VEHICLE TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSE... Read more
Incident date: Jun 15, 2004
TL* THE CONTACT OWNS A 2003 ACURA CL. WHILE DRIVING 45 MPH AND ATTEMPTING TO BRAKE, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO FOUR DEALERS. ONE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED; HOWEVER, THE CONTACT STATED THAT NOTHING FAILED AND SHE DID NOT KNOW WHAT THE CAUSE OF THE FAILURE. ANOTHER DEALER DIAGNOSED THAT THE REAR ROTORS COU... Read more
Incident date: Jun 15, 2004
TL* THE CONTACT OWNS A 2003 ACURA CL. WHILE DRIVING 45 MPH AND ATTEMPTING TO BRAKE, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL AND BRAKE PEDAL. THE VEHICLE WAS TAKEN TO FOUR DEALERS. ONE DEALER DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED; HOWEVER, THE CONTACT STATED THAT NOTHING FAILED AND SHE DID NOT KNOW WHAT THE CAUSE OF THE FAILURE. ANOTHER DEALER DIAGNOSED THAT THE REAR ROTORS COU... Read more
Incident date: Apr 3, 2017
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE DEALER WAS NOTIFIED OF THE FAILURE MORE THAN ONCE AND PROVIDED NO SPECIFIC DIAGNOSIS OTHER THAN INDICATING THAT THE FAILURE COULD BE DUE TO THE BATTERY AND BATTERY CABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE IF THEY COULD... Read more
Incident date: Aug 1, 2016
OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABL... Read more
Incident date: Aug 1, 2016
OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABL... Read more
Incident date: Aug 1, 2016
OUR 2015 ACURA MDX HAS BEEN AT THE DEALERSHIP 8 TIMES. OUR VEHICLE HAS BEEN OUT OF SERVICE FOR APPROXIMATELY 64 DAYS TOTAL. IT HAS BEEN AT THE DEALER FOR ELECTRICAL GLITCHES STARTING WITH SEATS, STEERING WHEEL, GPS AND FOR RAUTOMATIC BRAKING ISSUES. STEERING WHEEL AND POWER SEATS REPEATEDLY NOT SETTING TO APPROPRIATE KEY FOB SETTINGS. CAR HAS BEEN TO DEALER FOR THIS ISSUE 4 TIMES. DEALER UNABL... Read more
Incident date: Apr 24, 2017
AFTER DRIVING ON FREEWAY ABOUT 5 HOURS TRANSMISSION SUDDENLY WENT INTO NEUTRAL AND A TRANSMISSION WARNING LIGHT DISPLAYED ON THE DASHBOARD. NUMEROUS BIG RIGS WERE AROUND ME AT THE TIME THAT CAME CLOSE TO COLLIDING WITH MY VEHICLE.
Incident date: Apr 24, 2017
TAKATA RECALL. NOTHING HAS HAPPENED - YET! RECALL. WOULD LIKE AIRBAG REPLACED.
Incident date: Apr 9, 2017
THR DASH HAS DEVELOP THIN CRACKS ON OR NEAR THE PASSENGER AIRBAG SUCH THAT INJURY COULD RESULT FROM SHARP EDGES HITTING PASSENGER UPON AIRBAG DEPLOYMENT. THE CRACKS WERE NOT THE RESULT OF ANY ACCIDENT OR IMPACT. BASED UPON INTERNET SEARCHES, IT IS APPARENT THAT THIS IS A PREVALENT PROBLEM WITH ACURAS. THE VEHICLE HAS LOW MILEAGE AND IS ALWAYS GARAGED WHEN NOT IN USE. WINDSHIELD SCREENING IS USED W... Read more
Incident date: Apr 20, 2017
ON SEVERAL OCCASIONS, MULTIPLE WARNING SIGNALS AT ONCE CAME ON WHILE DRIVING ON AVERAGE ROADS, ACC, CMBS, CHECK TRANSMISSION, CHECK AIR BAGS AND OTHERS. THE GREEN D THAT SHOWS THE GEAR SETTING BEGAN CONSTANTLY BLINKING. WHEN I STOPPED AND SHUT OFF THE ENGINE AND STARTED AGAIN, ALL THE WARNING SIGNAL DID NOT REAPPEAR. WITHIN A PERIOD OF ABOUT 3 WEEKS, THIS HAPPENED ABOUT 7 TIMES. THE CAR RAN NORMAL... Read more
Incident date: Mar 22, 2017
MY VEHICLE WAS IN MOTION ON POWER INN AND CALVINE RD I WAS MAKING A LEFT TURN ONTO CALVINE RD MY RIGHT SIDE WHEEL WELL WHETHER HOLDS THE WHEEL HAD SNAP ON ME N I WAS STUCK THERE FOR AN HOUR TILL HIGHWAY PATROL CAME AN CALLED EAGLE TOWING.... BUT BEFORE THE OFFICER HAD ARRIVED I TRIED SHIFTING IT INTO PARK IT WOULDN'T LET ME I JUST BOUGHT THE CAR FROM OFFERUP AN THE PERSON HAD INFORMED ME HE REPLAC... Read more
Incident date: Mar 22, 2017
MY VEHICLE WAS IN MOTION ON POWER INN AND CALVINE RD I WAS MAKING A LEFT TURN ONTO CALVINE RD MY RIGHT SIDE WHEEL WELL WHETHER HOLDS THE WHEEL HAD SNAP ON ME N I WAS STUCK THERE FOR AN HOUR TILL HIGHWAY PATROL CAME AN CALLED EAGLE TOWING.... BUT BEFORE THE OFFICER HAD ARRIVED I TRIED SHIFTING IT INTO PARK IT WOULDN'T LET ME I JUST BOUGHT THE CAR FROM OFFERUP AN THE PERSON HAD INFORMED ME HE REPLAC... Read more
Incident date: Mar 22, 2017
MY VEHICLE WAS IN MOTION ON POWER INN AND CALVINE RD I WAS MAKING A LEFT TURN ONTO CALVINE RD MY RIGHT SIDE WHEEL WELL WHETHER HOLDS THE WHEEL HAD SNAP ON ME N I WAS STUCK THERE FOR AN HOUR TILL HIGHWAY PATROL CAME AN CALLED EAGLE TOWING.... BUT BEFORE THE OFFICER HAD ARRIVED I TRIED SHIFTING IT INTO PARK IT WOULDN'T LET ME I JUST BOUGHT THE CAR FROM OFFERUP AN THE PERSON HAD INFORMED ME HE REPLAC... Read more