Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Oct 1, 2016
KNOWN ISSUE WITH NO OFFICIAL RECALL. DASH BOARD CRACKS DIRECTLY ABOVE AIRBAG. STARTED WITH ON LARGE CRACK AND NOW THERE ARE TWO ABOVE AIRBAG. I HAVE 3 COWORKERS ALL WITH ACURA TL'S FROM 04-06 YEARS ALL WITH THE SAME CRACKS. DEALER IS MAKING DRIVERS RESPONSIBLE TO REPLACE WITH NO GUARANTEE IT WON'T HAPPEN AGAIN. THERE ARE NUMEROUS ONLINE FORUMS AND FACEBOOK PAGE JUST REGARDS TO THIS ISSUE. SH... Read more
Incident date: Oct 1, 2016
KNOWN ISSUE WITH NO OFFICIAL RECALL. DASH BOARD CRACKS DIRECTLY ABOVE AIRBAG. STARTED WITH ON LARGE CRACK AND NOW THERE ARE TWO ABOVE AIRBAG. I HAVE 3 COWORKERS ALL WITH ACURA TL'S FROM 04-06 YEARS ALL WITH THE SAME CRACKS. DEALER IS MAKING DRIVERS RESPONSIBLE TO REPLACE WITH NO GUARANTEE IT WON'T HAPPEN AGAIN. THERE ARE NUMEROUS ONLINE FORUMS AND FACEBOOK PAGE JUST REGARDS TO THIS ISSUE. SH... Read more
Incident date: Oct 21, 2016
"TAKATA RECALL" I RECEIVED A NOTICE IN MARCH AND SPOKE WITH THE DEALERSHIP, BOTH SAID I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE IN LATE SUMMER. ON 10/21/16 I CALLED MY DEALERSHIP TO FIND OUT THE STATUS BECAUSE I HADN'T HEARD ANYTHING ELSE. I WAS TOLD OH WE HAVE THE PARTS COME IN WHENEVER YOU WANT. WHY WASN'T I NOTIFIED. I'VE BEEN DRIVING AN UNSAFE CAR FOR 2 YEARS AND WONDERING ABOUT THE A... Read more
Incident date: Oct 19, 2016
TL* THE CONTACT OWNS A 2014 ACURA MDX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A ROD IRON FENCE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,323. THE VIN WAS NOT PROVIDED.
Crash
Incident date: Oct 17, 2016
MY 14 YEAR OLD DAUGHTER, WHO'S LEARNING TO DRIVE WAS BEHIND THE WHEEL WHEN THE CAR STEERING WHEEL LOCKED UP AND WOULDN'T ALLOW HER TO TURN THE VEHICLE. LUCKILY WE HADN'T APPROACHED THE HIGHWAY YET OR WHO KNOWS WHAT WOULD HAVE HAPPENED WHILE DRIVING ON THE HIGHWAY. WE WERE BACKING OUT OF OUR DRIVEWAY AND SHE SAID THE WHEEL FELT FUNNY. WE WERE A MILE FROM OUR HOME ENTERING A ROUND AND HEADING ONT... Read more
Incident date: Mar 1, 2016
2009 ACURA TL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
Incident date: Oct 19, 2016
THE ENGINE OIL ON THIS MODELS BURNS OUT VERY QUICKLY. I HAVE NOTICED THAT I GET INDICATOR TO CHANGE ENGINE OIL IN ABOUT EVERY 6000 MILES EVEN THOUGH I USE SYNTHETIC OIL WHICH HAS THE LIFE SPAM OF UP TO 12000 MILES. I USE MY CAR FOR NORMAL DRIVE FROM HOME TO WORK AND LEISURE.
Incident date: Jun 17, 2016
EVER SINCE I PURCHASED THE CAR IT HAS HAD A SMELL OF GAS. I THOUGHT IT WOULD GO AWAY AFTER A CERTAIN TIME BUT IT DIDN'T SO I GOT THE CAR CHECKED OUT. I COME TO FIND OUT IT HAS A GAS LEAK. THIS IS SOMETHING VERY DANGEROUS BECAUSE IT PUTS MY LIFE AT RISK AND IF ANYTHING HAPPENS THE CAR COULD BLOW UP. I PURCHASED THIS CAR IN JUNE 2016 AND IM JUST A YOUNG 20 YEAR MAN THAT IS TRYING TO MAKE IT THROUGH ... Read more
Incident date: Jun 17, 2016
EVER SINCE I PURCHASED THE CAR IT HAS HAD A SMELL OF GAS. I THOUGHT IT WOULD GO AWAY AFTER A CERTAIN TIME BUT IT DIDN'T SO I GOT THE CAR CHECKED OUT. I COME TO FIND OUT IT HAS A GAS LEAK. THIS IS SOMETHING VERY DANGEROUS BECAUSE IT PUTS MY LIFE AT RISK AND IF ANYTHING HAPPENS THE CAR COULD BLOW UP. I PURCHASED THIS CAR IN JUNE 2016 AND IM JUST A YOUNG 20 YEAR MAN THAT IS TRYING TO MAKE IT THROUGH ... Read more
Incident date: Oct 18, 2016
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHEN THE CONTACT SHIFTED THE VEHICLE INTO PARK AND REMOVED THE KEYS FROM THE IGNITION, IT BEGAN TO ROLL INDEPENDENTLY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER DIAGNOSED THAT THE TRANSMISSION INTERLOCK FAILED. THE APPROXIMATE FAILURE MILEAGE WAS... Read more
Crash
Incident date: Feb 12, 2016
"TAKATA RECALL" NOTHING HAS HAPPENED AND THAT IS THE PROBLEM. I GOT THE RECALL NOTICE IN FEBRUARY 2016 AND I JUST CHECKED AND THE FIX IS STILL NOT AVAILABLE. I AM PATIENT BUT 9 MONTHS SEEMS LIKE TOO LONG TO HAVE TO WAIT TO HAVE A DANGEROUS AIRBAG CORRECTED.
Incident date: Oct 12, 2016
IN THE ACURA 3.2 MOTORS, THE CYLINDERS HAVE OIL RELEASE HOLES THAT ARE NOT SMOOTH WHICH IS CAUSING METAL SHAVINGS TO GET STUCK, SHAVE AND DAMAGE THE CAM SHAFTS AND CAUSE MOTOR FAILURE. THEY ARE CAUSING SERIOUS GROOVES ON THE OUTER 2 CAM BEARINGS THAT HAVE THE LARGER RELEASE HOLES. MY MOTOR FAILED DUE TO THIS. I WAS DRIVING, CAR STOPPED RUNNING, I THOUGHT MY TIMING SLIPPED. I PULLED THE MOTOR APART... Read more
Incident date: Oct 4, 2016
TAKATA RECALL AS AN OWNER OF A 2007 ACURA RDX I RECEIVED A LETTER ON THE RECALL ISSUED. MY VEHICLE WAS TAKEN IN FOR SERVICE ON JULY 1 , 2016. SOME 3 MONTHS LATER THE SYMPTOMS THAT WERE FIRST NOTICED HAVE RETURNED. THAT IS THE CLICKING SOUND FROM BEHIND THE STEERING WHEEL AND THE AIRBAG NOTIFICATION WARNING ON THE DASH. I CONTACTED ED VOYLES ACURA WHO PERFORMED THE REPAIRS FOR THE RECALL TO LE... Read more
Incident date: Mar 1, 2016
TAKATA RECALL. RECEIVED NOTICE IN MARCH 2016 THAT MY VEHICLE IS PART OF THE TAKATA AIRBAG RECALL. I HAVE CONTACTED MY SERVICING DEALER MONTHLY SINCE THEN TO SCHEDULE AN APPOINTMENT FOR REPLACEMENT, BUT AM CONTINUALLY TOLD THAT THE REPLACEMENT FOR MY VEHICLE IS NOT YET AVAILABLE, AND THEY DO NOT KNOW WHEN IT WILL BE AVAILABLE. IT IS NOW OCTOBER 16 - 7 MONTHS AFTER I RECEIVED THE NOTICE. I'M DRI... Read more
Incident date: Oct 7, 2016
THE DASHBOARD ON THE PASSENGER IS CRACKED. I BOUGHT THE CAR BRAND NEW. THE CRACKED DASHBOARD MY PRESENT SAFETY ISSUES IF THE PASSENGER AIR BAG WAS TO INFLATE. NOW THAT THE DASHBOARD HAS CRACKED, THE CRACK WILL CONTINUE TO GROW, AND POSSIBLY JEOPARDIZE THE INTEGRITY OF AIRBAG, AMONGST OTHER UNKNOWNS DASHBOARDS SHOULD NOT BE CRACKING, AND THEY SHOULD BE ENGINEERED TO WITHSTAND HEAT. I BELIEVE T... Read more
Incident date: Oct 7, 2016
THE DASHBOARD ON THE PASSENGER IS CRACKED. I BOUGHT THE CAR BRAND NEW. THE CRACKED DASHBOARD MY PRESENT SAFETY ISSUES IF THE PASSENGER AIR BAG WAS TO INFLATE. NOW THAT THE DASHBOARD HAS CRACKED, THE CRACK WILL CONTINUE TO GROW, AND POSSIBLY JEOPARDIZE THE INTEGRITY OF AIRBAG, AMONGST OTHER UNKNOWNS DASHBOARDS SHOULD NOT BE CRACKING, AND THEY SHOULD BE ENGINEERED TO WITHSTAND HEAT. I BELIEVE T... Read more
Incident date: Mar 1, 2016
"TAKATA RECALL". THIS IS IN REFERENCE TO ACURA RDX 2014 THAT I OWN. ACURA ISSUED A RECALL BACK IN MARCH 2016 BUT THEY HAVE SHOWED LITTLE TO NO WILLINGNESS TO SERVICE THE RECALL. EVEN AFTER 8 MONTHS FROM THE NOTICE THEY HAVEN'T SERVICED THE PART. LEAVING ME AND MY FAMILY AT RISK. THIS IS A CALLOUS BEHAVIOR ON THE PART OF THE COMPANY. HONDA IS SHOWING NO RESPECT OR CONCERN FOR PEOPLE WHO ARE DRIVING... Read more
Incident date: Jun 6, 2014
SUMMER OF 2014 I CAN TO A STOP LIGHT AT A COMPLETE STOP. MY TL TYPE S KEPT IDLE AT 3500 - 3700 RPM. DROVE THE CAR ABOUT QUARTER OF A MILE BEFORE HAVING TO SHUT OF THE ENGINE. THAT FIX THE PROBLEM FOR THE TIME BEING. THIS WOULD HAPPEN 2-5 TIMES A WEEK FOR THREE WEEKS UNTIL I FIGURED OUT THE CAUSE. COME TO FIND OUT IT WAS THE CRUISE CONTROL LEVER AT THE THROTTLE THAT WAS GETTING STUCK. EVENTUALLY JU... Read more
Incident date: Oct 14, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT A... Read more
Incident date: Oct 1, 2014
I CURRENTLY OWN A 2007 ACURA TL AND MY POWER STEERING CONSISTENTLY GOES IN AND OUT. IT IS EXTREMELY DIFFICULT TO STEER WHEN TRAVELING AT SLOW SPEEDS, SUCH AS IN A PARKING LOT. MY VEHICLE'S VIN DOESN'T SHOW THAT THE POWER STEERING RECALL ASSOCIATED WITH MANY 2004-2008 ACURA TLS AFFECTS MY CAR, HOWEVER I BELIEVE THAT MAY BE THE REASON MY POWER STEERING DOESN'T WORK VERY WELL AT ALL. I RECENTLY HAD M... Read more
Incident date: Aug 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA ILX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS ... Read more
Incident date: Mar 1, 2016
"TAKATA RECALL" - REC'D RECALL NOTICE MARCH 2016 FROM ACURA INDICATING AIRBAGS WOULD BECOME AVAILABLE SUMMER 2016. CALLED MACCHURCHILL ACURA DEALER JULY 20, 2016 TO SCHEDULE APPT AND ADVISED THEY WOULD PLACE AN ORDER FOR AIRBAG BUT TAKES 3 TO 6 MONTHS TO RECEIVE. OBVIOUSLY AIRBAGS WERE NOT AVAILABLE AS THEIR MARCH LETTER INDICATED. AS OF THIS DATE, OCT 13, 2016, AN AIRBAG STILL NOT AVAILABLE AND I... Read more
Incident date: Mar 1, 2016
TAKATA RECALL- I HAVE CONTACTED DEALERSHIP SEVERAL TIMES OVER SEVEN MONTHS - THEY DONT HAVE PARTS TO REPAIR THE PROBLEM. THIS IS A SEVERE SAFETY ISSUE THAT DEMANDS REAL DATES FOR REPAIR.
Incident date: Sep 7, 2016
2014 ACURA RLX. CONSUMER WRITES IN REGARDS TO WHILE DRIVING, THE VEHICLE SUDDENLY LURCHED TOWARDS THE RIGHT AS IF SOMEONE HAD PULLED THE STEERING WHEEL. *SMD THE CONSUMER STATED THE INCIDENT HAPPENED ON TWO SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO FIND A PROBLEM. *JB
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000(FRONT DRIVER AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DG
Incident date: Oct 1, 2015
DASHBOARD IS CRACKING EXPOSING THE PASSENGER SIDE AIRBAG.
Incident date: Oct 12, 2016
TAKATA RECALL THERE ARE FOUR RECALLS ON MY CAR AND THE NEAREST ACURA DEALERSHIP IS 200 MILES AWAY. THERE IS A LOCAL HONDA DEALERSHIP THAT COULD DO THE AIRBAG RECALL, BUT ACURA CLAIMS THAT SINCE THERE ARE SEVERAL RECALLS THAT IT NEEDS TO BE DONE AT THE ACURA DEALERSHIP. I DON'T HAVE THE TIME TO TAKE AN ENTIRE DAY TO GET THIS FIXED. ACURA KEEPS REFERRING ME BACK TO THE DEALERSHIP AND THE DEALERS... Read more
Incident date: Oct 12, 2016
TAKATA RECALL THERE ARE FOUR RECALLS ON MY CAR AND THE NEAREST ACURA DEALERSHIP IS 200 MILES AWAY. THERE IS A LOCAL HONDA DEALERSHIP THAT COULD DO THE AIRBAG RECALL, BUT ACURA CLAIMS THAT SINCE THERE ARE SEVERAL RECALLS THAT IT NEEDS TO BE DONE AT THE ACURA DEALERSHIP. I DON'T HAVE THE TIME TO TAKE AN ENTIRE DAY TO GET THIS FIXED. ACURA KEEPS REFERRING ME BACK TO THE DEALERSHIP AND THE DEALERS... Read more
Incident date: Sep 30, 2016
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT ONCE THE IGNITION WAS TURNED TO THE ON POSITION, THE SHIFT LEVER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 200,793.
Incident date: Sep 30, 2016
TL* THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT STATED THAT ONCE THE IGNITION WAS TURNED TO THE ON POSITION, THE SHIFT LEVER FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 200,793.
Incident date: May 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT STATED THAT THE DEALER REPAIRED THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WAS UNABLE TO CONFIRM FOR MONTHS IF THE FRONT PASSENGER SIDE AIR BAG RECALL WOULD BE COMPLETED OR IF THE VIN WAS EXCLUDED. THE MANUFACTURER WAS CONTACTED CONCERNING THE FRONT PASSENGER SIDE AIR BAG RECALL AND HAD NOT CONFIRMED IF T... Read more
Incident date: Jan 1, 2016
I FEEL MY SAFETY IS IN JEOPARDY WHEN I DRIVE THIS VEHICLE. ANY TIME THE TLX'S BRAKES ARE APPLIED AND THE ACCELERATOR IS IMMEDIATELY PRESSED, THE VEHICLE STALLS AND I HAVE TO LET OFF OF THE ACCELERATOR FOR THE TRANSMISSION TO CATCH AND THEN THE CAR WILL GO. THIS IS ESPECIALLY TRUE AT STOP SIGNS. THIS IS WHAT HAS ALMOST GOTTEN ME KILLED MULTIPLE TIMES. IN ONE INSTANCE, I STOPPED AT A STOP SIGN, I PR... Read more
Incident date: Oct 4, 2016
HAVING ISSUES WITH THE DRAINAGE OF BATTERY. THREE IN ONE YEAR. THE CULPRIT WAS THE HANDS FREE LINK AND XM RADIO. THE BLUETOOTH FEATURES IN THIS CAR HAS CAUSED IT TO SHUTDOWN COMPLETELY SEVERAL TIMES OR NOT START UP. AFTER SEARCHING ONLINE, THIS HAS BEEN THE COMPLAINT BY THOUSANDS OF OTHER ACURA MDX 2007. THIS IS DANGEROUS AND MAY CAUSE CAR ACCIDENTS. THIS IS TOO COMMON AN ISSUE TO NOT RECALL THESE... Read more
Incident date: Apr 1, 2015
TO WHOM IT MAY CONCERN, I PURCHASED 2005 ACURA TL AT PARAGON ACURA IN QUEENS ,NEW YORK. THAT TIME WHEN I PURCHASED THIS CAR WAS BRAND NEW CAR. JUST HAPPENED LAST YEAR THE DASHBOARD STARTED TO CRACK. BESIDE ALL OVER NEAR THE DASHBOARD AND NEARS TO THE AIRBAGS. THIS IS VERY DANGEROUS AND SERIOUS STUFF AND WILL CAUSED ACCIDENT THIS IS THE SECOND TIME I CONTACTED NATIONAL HIGHWAY TRAFFIC SAFET... Read more
Incident date: Jul 28, 2014
I NEED TO FILE A COMPLAINT AFTER PURCHASING MY ACURA TL 2006 A FEW WEEKS LATER MY DASH BOARD STARTED TO CRACK REALLY BAD CONTACTED ACURA REGARDING THIS PROBLEM AND ALL THEY RESPONDED WAS THEY COULD REPLACE IT FOR A COST. THIS IS REALLY DISAPPOINTING DUE TO READING SIMILAR COMPLAINS ONLINE FOR THE SAME THING HAPPENING TO OTHER OWNERS THIS SHOULD DIFFINITELY BE A RECALL THIS IS CRACKING WHERE THE A... Read more
Incident date: Jul 28, 2014
I NEED TO FILE A COMPLAINT AFTER PURCHASING MY ACURA TL 2006 A FEW WEEKS LATER MY DASH BOARD STARTED TO CRACK REALLY BAD CONTACTED ACURA REGARDING THIS PROBLEM AND ALL THEY RESPONDED WAS THEY COULD REPLACE IT FOR A COST. THIS IS REALLY DISAPPOINTING DUE TO READING SIMILAR COMPLAINS ONLINE FOR THE SAME THING HAPPENING TO OTHER OWNERS THIS SHOULD DIFFINITELY BE A RECALL THIS IS CRACKING WHERE THE A... Read more
Incident date: Oct 8, 2016
I WAS IN A COLLISION AND THE FRONT OF MY CAR IMPACTED THE REAR OF ANOTHER. I WAS DOING NO MORE THAN 35-40 MPH. I SLAMMED ON MY BRAKES. UPON IMPACT, THE AIR BAG DID NOT DEPLOY. X-RAYS FROM ER SHOWED ONLY PULLED/STRAINED MUSCLES IN BACK. I AND MY FAMILY AND FRIENDS WERE CONCERNED THOUGH THAT THE AIRBAG FAILED TO DEPLOY.
Crash
1 injured
Incident date: Sep 20, 2016
ALL THE RECALLS HAVE BEEN TAKEN CARE OF BUT IT STILL HAS THE TRANSMISSION ISSUE. I HAVE SEEN MANY COMPLAINTS ABOUT THIS AND ACURA DOES AGREE THAT THERE A KNOWN ISSUE AND WON'T ANYTHING TO RECTIFY THE ISSUE. ME AND A LOT OF OTHER OWNERS ARE CONSIDERING A CLASS ACTION SUIT TO FORCE ACURA TO RECTIFY THE ISSUE THAT IS WELL KNOWN IN THESE TRANSMISSIONS. WHEN YOU CALL THE DEALER THEY KNOW EXACTLY WHA... Read more
Incident date: Oct 5, 2016
TORQUE CONVERTER RATTLING TYPE NOISE WHEN ACCELERATING AT OR NEAR 40 MPH, AND ALSO 60 MPH. DEALER ATTEMPTED FLUID FLUSH AND SOFTWARE UPDATE TO NO AVAIL. RETURNING VEHICLE BACK TO DEALER FOR FURTHER DIAGNOSES AND REPAIRS.
Incident date: Aug 7, 2016
TL* THE CONTACT OWNS A 2003 ACURA MDX. WHILE DRIVING 70 MPH, A METAL PIECE OF A STREET SIGN THAT WAS LYING ON THE GROUND STRUCK THE CONTACT'S VEHICLE. THE METAL BAR SPLIT THE CONTROL ARM IN TWO. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE VEHICLE WAS REPAIRED. IN ADDITION, THE AIR BAG WARNING INDICATOR REMAINED... Read more
Incident date: Aug 19, 2016
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE PULLING INTO A PARKING SPOT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND LUNGED FORWARD WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT'S VEHICLE DROVE OVER A CONCRETE CURB BARRIER AND WAS STOPPED BY BUSHES. THE CRASH DID NOT CAUSE THE AIR BAGS TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A LOWER BACK SPRAIN INJURY ON THE ... Read more
Crash
1 injured
Incident date: Aug 15, 2016
TL* THE CONTACT OWNS A 1999 ACURA TL. WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH... Read more
Incident date: Oct 3, 2012
PASSENGER AIRBAG IS ATTACHED TO THE DASH BOARD. DASH BOARD HAS MULTIPLE CRACKS THAT HAVE A CONCERN IT MAY EITHER NOT DEPLOY WHEN THERE IS ACCIDENT OR PLASTIC PARTS MAY FLY OFF.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Mar 1, 2016
I GOT AN AIR BAG RECALL NOTICE FROM MARCH 2016 THAT STATED MY AIR BAG WOULD BE REPLACED BY SUMMER OF 2016. STILL NOT REPLACED.
Incident date: Jan 25, 2012
ACURA ONLY 5 YEARS OLD WHEN RED PAINT, ON EXTERIOR, STARTED FADING. NOW BODY IS COMPELETY FADED WITH PATCHES OF PEELING PAINT ON HOOD AND ROOF. THIS CAR MY HUSBAND PURCHASED AND IS ONE OF OUR FAMILY CARS. MY PRIUS IS A 2007 AND THE PAINT IS NOT FADING!
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE DRIVING 65 MPH THE ACCELERATOR PEDAL FAILED AND THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/21/17*LJ THE CONSUMER STATED DURING ACCELERATION, THE VEHICLE WOULD HESITATE AND ... Read more
Incident date: Oct 3, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE DRIVING 65 MPH THE ACCELERATOR PEDAL FAILED AND THE VEHICLE HESITATED TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 02/21/17*LJ THE CONSUMER STATED DURING ACCELERATION, THE VEHICLE WOULD HESITATE AND ... Read more
Incident date: Sep 10, 2016
TL* THE CONTACT OWNS A 2015 ACURA MDX. WHILE DRIVING 50 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT CLUSTER ILLUMINATED AND THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE FAILURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Incident date: Feb 13, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V045000 (AIR BAGS), 15V320000 (AIR BAGS), AND 16V344000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAIL... Read more