Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 24, 2017
I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.
Incident date: Jun 8, 2017
PASSENGER SEAT WILL TRIGGER AIR BAG DASH LIGHT. ACURA CORPORATE SAYS I AM RESPONSIBLE TO PAY FOR REPAIRS. DEALER SAYS THEY PAY FOR REPAIRS, EXCLUDING $170 DIAGNOSTIC FEE. SAFETY ISSUE SHOULD BE COVERED WITHOUT EXPENSE TO CONSUMER.
Incident date: Apr 12, 2017
MY CAR IS HAVING THE TRANSMISSION PROBLEMS ITS CONSENT WANT TO SHIFT IN 3RD GEAR,AND THE FRONT SUSPENSION IS MAKING A LOT OF CRADLING AND CLSNKING WHILE DRIVING OVER TINY BUMPSS
Incident date: Apr 12, 2017
MY CAR IS HAVING THE TRANSMISSION PROBLEMS ITS CONSENT WANT TO SHIFT IN 3RD GEAR,AND THE FRONT SUSPENSION IS MAKING A LOT OF CRADLING AND CLSNKING WHILE DRIVING OVER TINY BUMPSS
Incident date: Jun 15, 2017
MY NOTICE LIGHT ON THE DASHBOARD PERIODICALLY COMES ON AND OFF; THE MECHANIC SAID IT WAS A PROBLEM WITH THE AIRBAG, BUT DIDN'T KNOW WHICH ONE UNTIL THEY LOOKED AT IT. IS THIS A PROBLEM INVOLVING THE TAKATA RECALL? I NEED TO HAVE IT FIXED. THIS HAS BEEN HAPPENING FROM TIME TO TIME FOR OVER A YEAR OR MORE, BUT WHEN IT DIDN'T STAY ON, I JUST DIDN'T REMEMBER TO DEAL WITH IT.....IT IS NOW ON MOST... Read more
Incident date: Jun 27, 2016
INTERIOR REARVIEW MIRROR (AUTO DIMMING) BECAME IMPOSSIBLE TO SEE OUT OF DUE TO A DEFECT THAT CAUSED A LIQUID TO LEAK AND CLOUD THE MIRROR. HAD TO REPLACE IT IN ORDER TO SEE OUT THE BACK. IT OCCURRED GRADUALLY OVER ABOUT A YEAR. AT FIRST IT WAS JUST THE CORNER AND EVENTUALLY IT COVERED THE WHOLE MIRROR. I BELIEVE THIS IS A SAFETY HAZARD.
Incident date: Jun 17, 2017
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR ... Read more
Incident date: Jun 17, 2017
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR ... Read more
Incident date: Jun 17, 2017
WE OWN A 2017 ACURA MDX, MY WIFE WAS DRIVING THE SUV ATTEMPTING TO PARK WHEN THE VEHICLE BRIEFLY ACCELERATED. I WAS DRIVING THE SUV AT LOW SPEED WHEN IT BRIEFLY ACCELERATED, I WAS KIND OF STUNNED, AND ASKED DID YOU FEEL THAT, SHE SAID YES, AND THEN STATED I GUESS I WASN'T IMAGING IT WHEN IT HAPPENED TO ME, THESE WERE SEPARATE ISSUES AT DIFFERENT TIMES AND DATES. THE VEHICLE WAS BROUGHT IN FOR ... Read more
Incident date: Jun 19, 2017
9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. T... Read more
Incident date: Jun 19, 2017
9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. T... Read more
Incident date: Jun 19, 2017
9,249 MILES ON A 2017 ACURA RDX. CHECK ENGINE LIGHT CAME ON WHILE IN MOTION ON A HIGHWAY AT APPROXIMATELY 65 MPH WITH NOTABLE LOSS OF POWER (ONCE STOPPED IT TOOK A FULL 30 SECONDS TO GET TO 15 MPH). LET CAR SIT FOR 2 HOURS AS MANUAL STATED. ONCE RESTARTED AND DRIVEN FOR APPROXIMATELY 20 FEET ALL LIGHTS ON DASHBOARD WHERE FLASHING AND AGAIN VIRTUALLY NO POWER. VEHICLE WAS TOWED TO THE DEALERSHIP. T... Read more
Incident date: Mar 6, 2017
THE HEADREST IS CRIPPLING. I AM 5 FOOT 5 INCHES WITH GREAT POSTURE. WHEN I SIT IN THE SEAT, THE HEADREST PITCHES MY HEAD FORWARD AND HURTS. THE LONGER THE DRIVE THE WORSE IT HURTS. 2 CHIROPRACTORS SAY IT IS MECHANICALLY IMPOSSIBLE FOR THE HUMAN BODY TO SIT THIS WAY. THIS SITE HAS A GREAT DESCRIPTION: HTTP://WWW.YOGABACK.COM/NEW-CAR-HEADRESTS-DESIGNED-TOO-FAR-FORWARD.HTML THIS SITE HAS GREAT ... Read more
1 injured
Incident date: May 21, 2016
HEADED OUT IN THE AFTERNOON, IT WAS MAY 2016 WEATHER WAS MILD 70 DEGREES. I WAS SITTING AT A STOP LIGHT AFTER TURNING OUT OF MY NEIGHBORHOOD ON A TWO LANE ROAD AND PUT MY FOOT ON THE ACCELERATOR AND THE CAR WOULD NOT MOVE. I HAD A LINE OF CARS BEHIND ME WHO COULDN'T GO AROUND UNTIL THE OTHER SIDE WAS CLEAR. NO LIGHTS CAME ON ON THE DASHBOARD, THE CAR JUST WOULDN'T GO EVEN THOUGH IT WAS IN DRIVE. I... Read more
Incident date: Feb 10, 2014
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE GEARS HAD BEEN SLIPPING AND SLOW TO CHANGE OVER WITH A SUDDEN JERK OR LUNGE. THE RPMS WOULD RACE INTERMITTENTLY ONCE THE GEARS CHANGED AND THE ENGINE AND EMISSIONS WARNING INDICATORS ILLUMINATED. THE DEALER (RIVERTOWN HONDA, 4260 KENOWA AVE SW, GRANDVILLE, MI 49418, (616) 667-4500) CLEARED THE CODES, BUT THE CODES RETURNED ON THE IN... Read more
Incident date: Feb 10, 2014
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE GEARS HAD BEEN SLIPPING AND SLOW TO CHANGE OVER WITH A SUDDEN JERK OR LUNGE. THE RPMS WOULD RACE INTERMITTENTLY ONCE THE GEARS CHANGED AND THE ENGINE AND EMISSIONS WARNING INDICATORS ILLUMINATED. THE DEALER (RIVERTOWN HONDA, 4260 KENOWA AVE SW, GRANDVILLE, MI 49418, (616) 667-4500) CLEARED THE CODES, BUT THE CODES RETURNED ON THE IN... Read more
Incident date: Feb 10, 2014
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE GEARS HAD BEEN SLIPPING AND SLOW TO CHANGE OVER WITH A SUDDEN JERK OR LUNGE. THE RPMS WOULD RACE INTERMITTENTLY ONCE THE GEARS CHANGED AND THE ENGINE AND EMISSIONS WARNING INDICATORS ILLUMINATED. THE DEALER (RIVERTOWN HONDA, 4260 KENOWA AVE SW, GRANDVILLE, MI 49418, (616) 667-4500) CLEARED THE CODES, BUT THE CODES RETURNED ON THE IN... Read more
Incident date: Jun 13, 2017
AUTO HAS ONLY 49,072 MILES ON IT AND THE FRAME BEAM HAS SERIOUS RUST SHOWING.
Incident date: Jun 13, 2017
AUTO HAS ONLY 49,072 MILES ON IT AND THE FRAME BEAM HAS SERIOUS RUST SHOWING.
Incident date: Feb 1, 2017
VEHICLE SHIFTED INTO PARK WHILE DRIVING BETWEEN 35-40 MILES PER HOUR.
Incident date: Jan 11, 2017
WHEN APPLYING THE REAR BRAKES THEY CONSTANTLY SQUEAL VERY LOUDLY. THE DEALERSHIP KEEPS LOOKING INTO THIS AND SAYS ACURA DOESN'T HAVE A SOLUTION FOR THE PROBLEM BECAUSE THEY HAVE NOT RECEIVED ENOUGH COMPLAINTS ABOUT IT YET. SO I AM SUPPOSED TO DRIVE A VEHICLE WITH SQUEALY BRAKES?
Incident date: Sep 1, 2013
TRANSMISSION SLIPS THROUGH GEARS, SHIFTS HARD INTO PARK, AND D5 WILL BLINK AND EVERYTHING GOES BLACK. CAR HAS BEEN IN THE SHOP NUMEROUS TIMES AND ONLY WORKS PROPERLY WHEN IT WANTS TO. WHEN IT BEGINS TO SLIP THE CAR IS UNCONTROLLABLE AND DANGEROUS.
Incident date: Jun 9, 2017
THIS ISSUE INVOLVES THE FWS(FORWARD WARNING SYSTEM) ON THIS VEHICLE THE FWS OPERATES INTERMITTENTLY AND ERRACTICALLY. WHEN DRIVING HOME IN THE RAIN TODAY IT FLASHED ON AND OFF WITHOUT ANOTHER VEHICLE NEARBY. IN MANY CASES IT HAS FAILED TO WARN WHEN I AM APPROACHING ANOTHER VEHICLE AT CONSIDERATE SPEED. IN MOST CASES IT HAS FAILED TO WARN. THIS INTERMITTENT AND APPARENT OPERATION HAS SERVED AS A DI... Read more
Incident date: Jan 1, 2017
EXCESSIVE OIL CONSUMPTION DUE TO FAULTY PISTON RINGS. MINE IS NOT AN ISOLATED PROBLEM ACURAZINE WEBSITE HAS DISCUSSION THREADS ABOUT THIS DEFECT.
Incident date: Jun 6, 2017
THE VEHICLE WILL RANDOMLY SHUT OFF AND RESTART WHILE IN MOTION AT VARIOUS SPEEDS WHETHER ON THE HIGHWAY OR SURFACE STREETS. THERE DOES NOT APPEAR TO BE ANY RHYME OR REASON AS TO WHY.
Incident date: Jun 6, 2017
THE VEHICLE WILL RANDOMLY SHUT OFF AND RESTART WHILE IN MOTION AT VARIOUS SPEEDS WHETHER ON THE HIGHWAY OR SURFACE STREETS. THERE DOES NOT APPEAR TO BE ANY RHYME OR REASON AS TO WHY.
Incident date: Jun 6, 2017
THE VEHICLE WILL RANDOMLY SHUT OFF AND RESTART WHILE IN MOTION AT VARIOUS SPEEDS WHETHER ON THE HIGHWAY OR SURFACE STREETS. THERE DOES NOT APPEAR TO BE ANY RHYME OR REASON AS TO WHY.
Incident date: Apr 20, 2017
NHTSA 12V-222. ACURA SAYS THERE ISN'T ANY RECALL ON THIS MATTER. MEANWHILE, THE SMOKE THAT IS CAUSING THIS PROBLEM MAKES IT UNBEARABLE FOR US TO TURN ON THE HEAT OR A/C BECAUSE OF THIS FAULTY MANUFACTURE PROBLEM.
Incident date: Jun 5, 2017
TAKATA RECALL, RPM MOVING UP AND DOWN AT 45 TO 50MPH, WEIRD SHAKING WHILE ACCELERATING. ACURA SHOULD SOLVE THIS PROBLEM ASAP
Incident date: May 25, 2017
I WAS DRIVING ON THE HIGHWAY 45 FROM DALLAS TO HOUSTON ON MAY 25, 2017, GOING APPROX. 65 MPH. ALL OF A SUDDEN I HEARD A VERY LOUD POP SOUND FROM THE SUNROOF. I ALMOST LOST CONTROL OF MY VEHICLE BUT MANAGED TO PULL OVER ON THE SHOULDER OF THE HIGHWAY TO FIND OUT WHAT HAD HAPPENED. I SAW THAT THE SUNROOF GLASS WAS COMPLETED SHATTERED AND BUBBLED OUTWARDS INSTEAD OF INWARDS. THERE WAS NO VEHICLES W... Read more
Incident date: Jun 2, 2017
PURCHASED NEW IN 2004. DURING MAINTENANCE I FOUND THE REAR FRAME BEHIND THE BUMPER COVERING TO BE SEVERELY RUSTED. NOT SURFACE RUST BUT CHUNKS THAT I CAN EASILY PULL OFF BY HAND. CONCERNED ABOUT THE STRUCTURAL INTEGRITY OF THE VEHICLE AND MY SAFETY I CONTACTED ACURA CONSUMER RELATIONS. SPOKE WITH SOMEONE WHO JUST SAID THEY CAN'T HELP BECAUSE MY VEHICLE IS OUT OF WARRANTY. I FEEL THAT SOMETHING IS ... Read more
Incident date: May 31, 2017
HAD THE POWER STEERING HOSE RECALL DONE IN 2014 (RECALL NUMBER SB10-010). NOW IN 2017 CAME OUT TO DRIVE CAR AND FOUND ALL POWER STEERING FLUID LEAKED AND CAR HAD NO POWER STEERING WHEN TRYING TO DRIVE IT. CAR DROVE AND POWER STEERING WAS PERFECTLY FINE THE DAY BEFORE. ALSO JUST HAD A MULTI POINT INSPECTION 4 MONTHS PRIOR AT ACURA DEALERSHIP WHICH FOUND NO ISSUES WITH POWER STEERING.
Incident date: Mar 1, 2017
FAILED TO GET A DATE TO REMEDY THE AIRBAG RECALL ON MY CAR.
Incident date: May 8, 2017
DASHBOARD CRACKING FOR NO REASON. CRACKS ARE IN MANY PLACES AND OCCUR NEAR THE DASH AIR BAG WHICH IS CONCERNING IF IT EVERY GOES OFF COULD SEND SHARP PIECES OF THE DASH INTO MYSELF OR A PASSENGER (WIFE, DAUGHTER). PHOTOS CAN BE TAKEN IF NEEDED.
Incident date: May 8, 2017
DASHBOARD CRACKING FOR NO REASON. CRACKS ARE IN MANY PLACES AND OCCUR NEAR THE DASH AIR BAG WHICH IS CONCERNING IF IT EVERY GOES OFF COULD SEND SHARP PIECES OF THE DASH INTO MYSELF OR A PASSENGER (WIFE, DAUGHTER). PHOTOS CAN BE TAKEN IF NEEDED.
Incident date: May 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE DASHBOARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APP... Read more
Incident date: May 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE DASHBOARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APP... Read more
Incident date: Apr 21, 2017
POWER STEERING LEAK INTO CATALYTIC CONVERTER AND SYSTEM MALFUNCTION. SMOKE FROM THE ENGINE.
Incident date: May 30, 2017
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL CRANKING SOUND WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT NOTICED SPARKS COMING FROM THE STEERING WHEEL. ON THE THIRD ATTEMPT TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA... Read more
Fire
Incident date: Apr 3, 2017
TAKATA RECALL I WAS CONTACTED SEVERAL WEEKS AGO BECAUSE OF A COMPLAINT AGAINST JAY WOLFE ACURA. I WAS GIVEN CASE # 05984005 AND TOLD I WOULD BE CONTACTED VERY SOON. I HAVE NEVER HEARD FROM ACURA RE AIRBAG RECALL REPAIR.
Incident date: May 26, 2017
MY CAR SHUTS OFF WHILE DRIVING. IT PUTS MY CHILDREN AND MYSELF AT RISK. IT HAS HAPPENED NUMEROUS TIMES.
Incident date: Oct 14, 2016
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE THE VEHICLE WAS PARKED IN A SCHOOL PARKING LOT WITH THE KEY OUT OF THE IGNITION, THE VEHICLE BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING, A SCHOOL COACH JUMPED INTO THE VEHICLE AND WAS ABLE TO STOP IT FROM ROLLING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO APPLE TREE ACURA DEALER IN ASHEVILLE NC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN... Read more
Crash
Incident date: May 23, 2017
DEAR SIR/MADAM - I WAS HEADING TO MY OFFICE FROM HOME ON THE HIGHWAY CA-84. WHILE DRIVING TODAY ON THE HIGHWAY AT AROUND 50MPH I HEAR SUDDEN LOUD POP UP SOUND FROM THE ROOF, I FELT LIKE AN EARTHQUAKE AND VEHICLE STARTING TO SHAKE. AS I SLOWED DOWN I FELT SOMETHING WRONG WITH SUNROOF. SINCE HIGHWAY LEADS TO THE BRIDGE AND HAS NO EXIT I CONTINUED TO DRIVE. HIGHWAY BECOMES INTERNAL ROAD AFTER 5 MILES... Read more
Incident date: May 22, 2017
TORQUE CONVERTER SHUDDER/ PREMATURE FAILURE. JERKY TRANSMISSION. SHIFTING HARD. WENT TO 2 TORQUE CONVERTERS IN A YEAR.
Incident date: May 8, 2017
MY TRANSMISSION IS STARTING TO FAIL GEARS THE RPM IS GOING UP AND DOWN RAPIDLY.
Incident date: May 8, 2017
MY TRANSMISSION IS STARTING TO FAIL GEARS THE RPM IS GOING UP AND DOWN RAPIDLY.
Incident date: Feb 7, 2017
TRAVELING ABOUT 30 MPH IN A STRAIGHT LINE IN TRAFFIC. MDX SUDDENLY WOULDN'T ACCELERATE. CAR STARTED SLOWING EVEN THOUGH ENGINE WAS STILL RUNNING. I WAS ABLE TO PULL OFF TO CURB. COULDN'T SHIFT. CUT ENGINE OFF AND RESTARTED. CAR THEN RAN NORMAL.
Incident date: May 2, 2017
THE SUV WAS JUST BROUGHT IN FOR A JUDDER FROM THE FRONT END TO THE LOCAL ACURA/ HONDA IN TOWN WHERE WE RESIDE AND THEY CLAIM ITS THE TORQUE CONVERTER IS FAILING WELL AFTER SOME RESEARCH WE NOTICED THERE WAS RECALLS AND A CLASS ACTION SUIT FOR THIS PROBLEM. I AM JUST MAKING THIS COMPLAINT BECAUSE THE DEALER STATES WE HAVE TO PAY 5000 DOLLARS TO HAVE IT REPLACED. I FEEL WE SHOULD BE EITHER GIVEN A D... Read more