Showing 17,413 complaints for ACURA
Incident date: Jun 29, 2017
MY WIFE WAS INVOLVED IN A CAR ACCIDENT IN WHICH OUR CAR GOT T-BONED ON THE DRIVER SIDE. MY WIFE WAS COMPLETELY BLINDSIDED AND ALL THE AIRBAGS ON THE DRIVER SIDE DEPLOYED AND WHEN SHE SAW THE SMOKE SHE THOUGHT THERE WAS A FIRE SO SHE TOLD MY MOTHER IN LAW TO QUICKLY GET MY 2 YR. OLD CHILD OUT OF HER CAR SEAT. AS MY WIFE AND HER SISTER WHO WAS ALSO SITTING IN THE FRONT STARTED WALKING TOWARDS THE B
... ACK OF THE CAR TO GET ME DAUGHTER OUT OF THE CAR OUR CAR STARTED ROLLING BACK EVEN THOUGH IT WAS SMASHED TO THE RIGHT SIDE OF THE RODE AND WAS AT A COMPLETE STOP. MEANWHILE HER MOM WAS IN THE BACK TRYING TO GET OUT OF A MOVING CAR WHICH SHE THOUGHT WAS ON FIRE. SINCE THE CAR STARTED ROLLING BACK INTO ONCOMING TRAFFIC MY MOTHER IN LAW WHO WAS HOLDING MY DAUGHTER GOT DRAGGED ALONG THE PAVEMENT WITH MY DAUGHTER IN HER CHEST BECAUSE HER LEG GOT STUCK IN THE CAR. SHE FINALLY GOT OUT OF THE CAR AS IT WAS ROLLING PAST THE MIDDLE OF THIS BUSY STREET BUT THE CAR KEPT ROLLING BACK UNTIL EVENTUALLY THE BACK BUMPER ROLLED INTO ANOTHER CAR. MY WIFE SWEARS SHE PUT THE CAR IN PARK AND HAS NO IDEA WHY THE CAR STARTED ROLLING BACK AND OBVIOUSLY SHE WOULDN'T GET OUT OF A MOVING CAR SO YOU KNOW THE CAR HAD COME TO COMPLETE STOP. WHEN WE CALLED ACURA TO REPORT THIS ISSUE THEY CHALKED IT UP TO MY WIFE LEAVING THE CAR IN NEUTRAL BUT THE CAR WAS NOT SMASHED ONTO A HILL AND THE ROAD WAS FLAT. FURTHERMORE WE FOUND ONLINE THERE ARE PARKING BRAKE ISSUES WITH THE TLX BUT THE ACURA REP STATED THE RECALL WAS NOT FOR OUR VIN#. MY DAUGHTER AND MOTHER IN LAW COULD HAVE DIED FROM THIS ISSUE BUT ACURA REALLY DIDN'T SHOW ANY CONCERN.Read more
Crash
3 injured
Incident date: Jul 16, 2017
THIS CAR HAS 131,000 MILES ON IT AND THE TRANSMISSION WENT OUT. AFTER READING 37 PAGES FROM OTHER OWNERS ON EDMONDS THEY COMPLAINED ABOUT THE SAME THING. THIS TRANSMISSION SHOULD NOT HAVE GONE BAD. THERE SHOULD BE A CLASS ACTION LAWSUIT BECAUSE SO MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM FROM THE 2003 ON. I EXPECT SOME RECOURSE ON PAYING FOR THIS TRANSMISSION. THE COST IS ALMOST $5000
Incident date: Jul 6, 2017
POWER STEERING FROZE UP AND ALMOST CAUSED AN ACCIDENT FOR MY WIFE AND SON . FOUND OUT ACURA HAS A LOT OF POWER STEERING MODULE ISSUE. NOT RELIABLE SINCE ITS NOT VERY OLD VEHICLE. I BELIEVE ACURA SHOULD REIMBURSE ME FOR MY COST OF REPLACEMENT OF POWER STEERING MODULE.
Incident date: Jan 29, 2016
HAVE BEEN WAITING FOR A YEAR & A HALF FOR THE ACURA DEALER TO GET ME IN TO REPLACE MY AIRBAGS AND EVERY TIME I CALL I AM TOLD I AM STILL ON A VERY LONG LIST. SURE HOPE WE DON'T GET IN A WRECK & GOD FORBID HAVE SHRAPNEL KILL US.
Incident date: Jul 22, 2017
COLLISION MITIGATION BREAKING SYSTEM ENGAGES RANDOMLY WHEN NOT NECESSARY. SEEMS TO BE HEAT RELATED AS IT OCCURS DURING VERY HOT WEATHER. A SUDDEN STOP IS JARRING AND COULD BE DANGEROUS.
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2
... 459 AUTO MALL PKWY, FAIRFIELD, CA 94533, WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT HEARD OF THE FAILURE OCCURRING BEFORE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,100.Read more
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2
... 459 AUTO MALL PKWY, FAIRFIELD, CA 94533, WHERE THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY HAD NOT HEARD OF THE FAILURE OCCURRING BEFORE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,100.Read more
Incident date: Jul 24, 2017
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHAS
... E ANOTHER BATTERY. ACURA NEVER INFORMED ME THAT THERE WAS A DEFECT OF HAND FREE LINK. IN PAST I HAD TO REPLACE THE STARTER AND POWER STEERING. CERTAIN FEATURES STILL DOES NOT WORK- PASSENGER FRONT WINDOW, HEATING ELEMENT FOR CAR SEAT PASSENGER, POWER OUTLET IN CONSOLE BOX.Read more
Incident date: Jul 24, 2017
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHAS
... E ANOTHER BATTERY. ACURA NEVER INFORMED ME THAT THERE WAS A DEFECT OF HAND FREE LINK. IN PAST I HAD TO REPLACE THE STARTER AND POWER STEERING. CERTAIN FEATURES STILL DOES NOT WORK- PASSENGER FRONT WINDOW, HEATING ELEMENT FOR CAR SEAT PASSENGER, POWER OUTLET IN CONSOLE BOX.Read more
Incident date: Jul 24, 2017
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHAS
... E ANOTHER BATTERY. ACURA NEVER INFORMED ME THAT THERE WAS A DEFECT OF HAND FREE LINK. IN PAST I HAD TO REPLACE THE STARTER AND POWER STEERING. CERTAIN FEATURES STILL DOES NOT WORK- PASSENGER FRONT WINDOW, HEATING ELEMENT FOR CAR SEAT PASSENGER, POWER OUTLET IN CONSOLE BOX.Read more
Incident date: Jul 24, 2017
I GOT IN MY CAR THIS MORNING AN AS SOON AS I PUT IT IN REVERSE, IT LURCHED FORWARD BEFORE FINALLY MOVING BACKWARDS (THERE WAS NO SLOPE). THEN, AS I APPROACHED A TRAFFIC LIGHT ON A CITY STREET AND APPLIED THE BRAKE, THE CAR FELT AS THOUGH IT ACCELERATED SLIGHTLY BEFORE SLOWING DOWN.
Incident date: Jul 20, 2017
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Incident date: Jul 20, 2017
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Incident date: Jul 20, 2017
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Incident date: Jul 13, 2017
TL* THE CONTACT OWNED A 2009 ACURA MDX. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT PULLED THE VEHICLE OVER TO A SHOULDER LANE AND EXITED THE VEHICLE PRIOR TO THE ENGINE COMPARTMENT CATCHING FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY TOWED THE VEHICLE TO A STORAGE AREA. THE VEHICLE WAS DESTROYE
... D. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.Read more
Fire
Incident date: Jun 1, 2017
WE HAVE A 2012 MDX 4 DR AWD ACURA IT HAS OVER 49,000 MILES ON IT. RECENTLY, WE STARTED NOTICING CLUNKING NOISE ORIGINATING FROM THE LEFT FRONT AREA WHENEVER WE HIT A SLIGHT BUMP ESPECIALLY ON A SLOWER RIDE LIKE GETTING INTO THE DRIVEWAY. IT IS SUSPECTED TO BE THE STRUT ISSUE WHICH WILL COST US PRETTY SIGNIFICANT COST TO REPLACE IT AND WONDERING IF IT HAS ANY RECALLS FOR THIS TYPE OF ISSUE. *TR
Incident date: Jul 7, 2017
ACURA IS NOT STANDING BY ITS BRAND WITH THE KNOWN FAULTY ACTIVE DAMPER SYSTEM ON CERTAIN ACURA YEARS/MODELS. ACURA REFUSES TO PAY CLAIMS AGAINST ITS OWN POLICY ON THE TSB RELEASED. MY VEHICLE HAS AN ISSUE WITH THE ACTIVE DAMPERS AND ALL 4 STRUTS NEED REPLACING AT A COST OF ABOUT $4000. ACURA WILL NOT HELP ME STATING THE EXTENDED WARRANTY EXPIRED MAY 8, 2017. HOWEVER THEY INCLUDE VERBIAGE OF 7
... YEARS AFTER PURCHASE REGARDLESS OF DATE, MY CAR WAS ORIGINALLY PURCHASED FEB 2011 WELL WITHIN THE 7 YEAR TIME FRAME. AT ANY SPEED GOING OVER BUMPS THE CAR MAKE CLUNKY SOUNDS FRONT AND REAR AND FEELS BOATY, LESS STABLE. THE CONDITION WAS HAPPENING SINCE WINTER, 3 OF 4 STRUTS ARE BLOWN. CAUSING A NEED FOR ALL 4 STRUTS TO BE REPLACED. DIAGNOSED 7/7/2017 BECAUSE I WAS NOT MADE AWARE OF THE EXTENDED WARRANTY AND FIGURED I'D WAIT UNTIL MY NEXT OIL CHANGE TO DRIVE THE 20 MILES TO MY ACURA DEALER. THIS IS A KNOWN ISSUE AND ACURA REFUSES CLAIMS FOR REIMBURSEMENT FOR MOST PEOPLE WITHOUT CAUSE OR JUSTIFICATION. ACURA TREATS THE EXTENDED WARRANTY OF AN ACURA OEM PART KNOWINGLY FAULTY AS A FAVOR TO CUSTOMERS AND NOT A RIGHT TO SAFETY.Read more
Incident date: Jul 7, 2017
ACURA IS NOT STANDING BY ITS BRAND WITH THE KNOWN FAULTY ACTIVE DAMPER SYSTEM ON CERTAIN ACURA YEARS/MODELS. ACURA REFUSES TO PAY CLAIMS AGAINST ITS OWN POLICY ON THE TSB RELEASED. MY VEHICLE HAS AN ISSUE WITH THE ACTIVE DAMPERS AND ALL 4 STRUTS NEED REPLACING AT A COST OF ABOUT $4000. ACURA WILL NOT HELP ME STATING THE EXTENDED WARRANTY EXPIRED MAY 8, 2017. HOWEVER THEY INCLUDE VERBIAGE OF 7
... YEARS AFTER PURCHASE REGARDLESS OF DATE, MY CAR WAS ORIGINALLY PURCHASED FEB 2011 WELL WITHIN THE 7 YEAR TIME FRAME. AT ANY SPEED GOING OVER BUMPS THE CAR MAKE CLUNKY SOUNDS FRONT AND REAR AND FEELS BOATY, LESS STABLE. THE CONDITION WAS HAPPENING SINCE WINTER, 3 OF 4 STRUTS ARE BLOWN. CAUSING A NEED FOR ALL 4 STRUTS TO BE REPLACED. DIAGNOSED 7/7/2017 BECAUSE I WAS NOT MADE AWARE OF THE EXTENDED WARRANTY AND FIGURED I'D WAIT UNTIL MY NEXT OIL CHANGE TO DRIVE THE 20 MILES TO MY ACURA DEALER. THIS IS A KNOWN ISSUE AND ACURA REFUSES CLAIMS FOR REIMBURSEMENT FOR MOST PEOPLE WITHOUT CAUSE OR JUSTIFICATION. ACURA TREATS THE EXTENDED WARRANTY OF AN ACURA OEM PART KNOWINGLY FAULTY AS A FAVOR TO CUSTOMERS AND NOT A RIGHT TO SAFETY.Read more
Incident date: Jul 15, 2017
WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE
Incident date: Jul 15, 2017
WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE
Incident date: Jul 15, 2017
WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HONDA OF BAY COUNTY LOCATED AT 3601 E 15TH ST PANAMA CITY, FL 32404) WHO STATED THAT AUT
... HORIZATION WAS NEEDED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 05970305. NO ADDITIONAL ASSISTANCE WAS OFFERED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.Read more
Incident date: Jul 14, 2017
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS WHO HAD PROVIDED SEVERAL REPAIR SOLUTIONS BUT THEY DID NOT REPAIR THE CONDITION. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE CONTACT WAS NOT MADE AWARE AND DID NOT RECEIVE NOTIFICATI
... ON OF NHTSA CAMPAIGN NUMBER: 03V423000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.Read more
Incident date: May 13, 2017
MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AW
... ARE OF THE PROBLEM SINCE THE 2014 MODEL WAS RELEASED, AND STILL REFUSES TO RELEASE A FIRMWARE UPDATE TO MAKE THE TRAFFIC LINES BETTER VISIBILITY LIKE THEY DID FOR 2015 AND LATER. EVEN MY 2006 RL WAS EASIER TO SEE. WE WERE REAR ENDED NEAR UC DAVIS IN DAVID CALIFORNIA IN MAY 2017. WHILE I WAS ABLE TO ANTICIPATE 70 MPH TRAFFIC MAKING A SUDDEN STOP BECAUSE MY PASSENGER WAS USING NAV TRAFFIC ON THEIR PHONE, AND THEY WARNED ME OF THE TRAFFIC CONGESTION, IF I HAD BEEN LOOKING AT THE NAV UNIT TRYING TO FIGURE IT OUT WHAT TRAFFIC WAS LIKE AHEAD WE WOULD HAVE HIT THE CAR AHEAD OF US TOO INSTEAD OF JUST BEING REAR ENDED. THE OTHER CAR HIT US SO HARD IT WAS TOTALED. THIS VISUAL ISSUE NEEDS TO BE FIXED EITHER AS A RECALL OR BY AN OPTIONAL UPDATE. THE 2017 NAV DISK UPDATE I TRIED FROM ACURA DID NOT FIX THE ISSUE. THE MDX FORUMS ARE FULL OF THE COMPLAINT FOR THE 2014 MDX WITH NAV, AND PEOPLE ARE QUITE ANGRY ABOUT IT. ESSENTIALLY WHAT ACURA HAS DONE IS ADD A DISTRACTION ON THE 2014 MDX WITH NAV THEN FIX IT IN THE 2015 AND LATER MODELS BUT NOT FIX IT IN THE 2014.Read more
Crash
2 injured
Incident date: Jun 20, 2017
TAKATA RECALL. 2004 ACURA TL DASH BOARD NOTICED A LONG CRACK THEN THE PASSENGER SEAT BELT AND AIR BAG LIGHT NO LONGER TURNS ON. THE VEHICLE WAS PARKED INSIDE MY GARAGE ON 6/20/17. CHECKED ONLINE AND MANY OWNERS ARE EXPERIENCING THE SAME ISSUE. THE CRACK IF VERY CLOSE TO THE AIRBAG AND I AM AFRAID IT MAY DEPLOY AT ANY MOMENT WHILE DRIVING CAUSING IT TO BE UNSAFE DRIVING CONDITION. SOME TO MOST OWNE
... RS ARE RECEIVING A RECALL OR REPLACEMENT FOR THE ERORR ACCORDING TO TAKATA RECALL.Read more
Incident date: Jul 22, 2015
THE VEHICLE STARTED CONSUMING OIL AROUND 80,000 MILES. AT 90,000 MILES THE ENGINE WAS CONSUMING 1 QUART EVERY 1,000 MILES AT 110,00 IT WAS CONSUMING 1 QUART EVERY 500 MILES. AT 117,000 MILES THE VEHICLE CONSUMES 1 QUART EVERY 250 MILES. IT IS NOT BURNING THE OIL. NO SMOKE AT THE TAILPIPE. NO SMOKE STAINS ON THE BUMPER. NY STATE EMISSIONS TEST IS FINE WHEN INSPECTED. IT IS NOT LEAKING T
... HE OIL. NO OIL PUDDLES UNDER THE CAR. NO HEAVY ACCUMULATION OF OIL ON THE UNDERCARRIAGE. HAVE NOT YET TESTED ENGINE COMPRESSION. WILL DO THAT SOONRead more
Incident date: Jun 10, 2017
TAKATA RECALL - OTHER 2003 ACURA TL CARS ARE CONSIDERED TO BE IN A"HIGH RISK POPULATION". . . WITH A VERY DANGEROUS DEFECT...RISK POSED BY THESE AIRBAG INFLATORS IS GRAVE...IT IS CRITICAL THEY BE REPAIRED TO AVOID MORE DEATHS." THE PASSENGER SIDE AIR BAG ON MY CAR HAS NOT BEEN REPAIRED, NOR IS IT ON RECALL. MY VIN NUMBER WAS NOT IN YOUR SYSTEM WHEN I HAD IT CHECKED. HAS MY CAR BEEN OVERLOOKED.
... IT HAD THE DRIVERS SIDE AIR BAG FIXED IN 2015, BUT THE PASSENGER SIDE AIR BAG IS TAKATA AND HAS NOT BEEN FIXED. PLEASE LOOK INTO THIS. [XXX] I HAVE TRIED TO TELL PEOPLE ABOUT THIS PROBLEM. PLEASE LOOK INTO IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JBRead more
Incident date: Mar 4, 2015
HORN WORKS INTERMITTENTLY. $700 TO PULL AND REPLACE AN AIRBAG TO REPLACE A 45 CENT SWITCH IS AN ABSURDITY. HEY, HONDA/ACURA...WHO DO YOU THINK YOU ARE WITH THAT SWEET SH*T, GM?
Incident date: Jul 12, 2017
VEHICLE TRANSMISSION IS SHIFTING HARD AND FEELS LIKE IT'S SLIPPING
Incident date: Jun 7, 2017
PASSENGER DASH CRACKED AROUND EDGE OF AIRBAG. CONCERNED THAT ACURA IS NOT HANDLING AS A RECALL. THEY HAVE REPLACED SOME DASHES, BUT OTHERS THEY SAY THE DASH IS A THINNER MATERIAL THEREFORE IT MAY CRACK. I BELIEVE THIS MANUFACTURER DEFECT IS COMPROMISING SAFETY AS IT RELATES TO MY PASSENGERS IN THE VEHICLE.
Incident date: Jun 7, 2017
PASSENGER DASH CRACKED AROUND EDGE OF AIRBAG. CONCERNED THAT ACURA IS NOT HANDLING AS A RECALL. THEY HAVE REPLACED SOME DASHES, BUT OTHERS THEY SAY THE DASH IS A THINNER MATERIAL THEREFORE IT MAY CRACK. I BELIEVE THIS MANUFACTURER DEFECT IS COMPROMISING SAFETY AS IT RELATES TO MY PASSENGERS IN THE VEHICLE.
Incident date: Jul 7, 2017
DESPITE REPLACING VERY EXPENSIVE BULB TWICE, THE ELECTRICAL SYSTEM BURNS THE LIGHTS OUT WITHIN MINUTES. THE ELECTRIC CHECK REVEALED THAT IT WILL COST OVER $600 TO REPLACE THIS ENTIRE LIGHT BECAUSE OF THE DESIGN FLAW.
Incident date: Jul 7, 2017
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 3 MPH OVER A SPEED BUMP, THE CONTACT HEARD A LOUD ABNORMAL NOISE AND THE FRONT DRIVER'S SIDE OF THE VEHICLE DETACHED. THE VEHICLE WAS TOWED TO A STORAGE YARD. THE CONTACT INSPECTED THE VEHICLE AND DIAGNOSED THAT THE BALL JOINT HAD SEPARATED. THE CONTACT STATED THAT THIS WAS NOT THE FIRST FAILURE. THE VEHICLE WAS ALSO TOWED TO JAGGS AUTO SERVICE W
... HERE IT WAS DIAGNOSED THAT THE BALL JOINT HAD SEPARATED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11E022000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.Read more
Incident date: Jul 6, 2017
DRIVING AT HIGHWAY SPEED, CRUISE CONTROL ON. TRIED TO ACCELERATE, USING PEDAL, TO PASS. NO RESPONSE FROM VEHICLE. DRIVER INFO CLUSTER WAS FLASHING "N" FOR NEUTRAL. MULTIPLE ERROR MESSAGES " CHECK TRANSMISSION", "CHECK EMISSIONS SYSTEMS", "CHECK PARKING BRAKE SYSTEM". CONFIRMED ENGINE WAS STILL ON, @ IDLE SPEED. PRESSED "D" TO RE-ENGAGE DRIVE. TRANSMISSION WOULD NOT ENGAGE. FORCED TO COAST TO
... SIDE OF ROAD IN TRAFFIC WITH NO ABILITY TO ACCELERATE OR KEEP SPEED. ONCE UNDER 5 MPH TRANS MADE CLICKING SOUND AND EVENTUALLY ENGAGED "PARK" ABRUPTLY. MADE MORE UNSUCCESSFUL ATTEMPTS TO ENGAGE "DRIVE". GOT OUT CHECKED VEHICLE FOR ANY OBVIOUS MECHANICAL FAILURES. GOT BACK IN CAR TURNED OFF AND BACK ON. ERROR MESSAGES REMAINED BUT WAS ABLE TO GET THE TRANS TO ENGAGE DRIVE. DROVE VEHICLE TO SAFER PLACE OFF THE INTERSTATE. CALLED ACURA ROAD SIDE SERVICE. WHILE WAITING FOR SERVICE I TURNED CAR OFF AND RESTARTED. CAR CAME BACK UP "NORMAL". FINISHED MISSION. ACURA DEALER AT DESTINATION FOUND NO PROBLEMS OR STORED CODES.Read more
Incident date: Jul 5, 2017
THE VAN STARTED RUNNING ROUGH AND STARTED JERKING. THE GEARS WERE NOT SHIFTING WELL AND GOT AN ERROR MESSAGE P0730. IT WAS VERY UNSAFE AND WE WERE LUCKY NOT TO HAVE BEEN DRIVING ON FREEWAY. HUGE SAFETY ISSUE .
Incident date: Jul 7, 2017
ON FRIDAY, JULY 7, THE SUNROOF ON MY 2014 ACURA RDX EXPLODED WHILE DRIVING ON A HIGHWAY. I HEARD A SOUND LIKE A BOMB GOING OFF, THEN I SAW GLASS FLY BEHIND MY CAR. FORTUNATELY THERE WERE NO CARS BEHIND ME AT THAT TIME AND THE LINER INSIDE MY CAR WAS CLOSED OR GLASS WOULD HAVE FLOWN INTO THE CAR AND MOST LIKELY HURT MYSELF AND MY CLIENT. I CALLED ACURA DEALER, AND THEY SAID THEY NEVER HEARD OF
... SUCH A THING. AFTER SEARCHING ON THE INTERNET, I FOUND THAT THIS IS A CHRONIC PROBLEM AND HUNDAI AND AUDI HAVE ISSUED VOLUNTARY RECALLS OF SUN ROOF GLASS AND THAT MANY OTHER CAR MANUFACTURERS HAVE HAD THIS PROBLEM. HERE IS A LINK TO A TV NEWS STORY ON THE ACURA RDX : HTTP://WWW.NBCNEWYORK.COM/NEWS/LOCAL/SHATTERED-GLASS-SUNROOF--293692881.HTML. THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS PROBLEM AT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION AND THERE ARE CLASS ACTION SUITS UNDERWAY. I AM IN THE PROCESS OF ASKING ACURA TO PAY FOR THE REPAIR WHICH WILL BE ABOUT $1,200 ($367 FOR THE GLASS AND THE REST LABOR CHARGES). WITH ALL OF THE SUN ROOFS OUT THERE, THIS IS A SAFETY ISSUE FOR PEOPLE IN THE CAR AND OUTSIDE OF THE CAR WHEN THERE IS FLYING GLASS. ACCORDING TO REPORTS, THINNING OF THE SUN ROOF GLASS AFTER 2010 COULD BE PARTLY RESPONSIBLE AS CAR MANUFACTURERS ATTEMPTED TO LIGHT WEIGHT FOR BETTER GAS MILEAGE. ALSO, THE GLASS USED IS NOT THE SAME AS WINDSHIELD GLASS. . I AM HOPING THIS REPORT WILL MAKE OTHERS AWARE OF THIS SAFETY PROBLEM.Read more
Incident date: Apr 15, 2017
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING 30 MPH, THE DRIVER NOTICED A STRANGE ODOR WHILE THE AIR CONDITIONER WAS ACTIVATED. ADDITIONALLY, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. ANOTHER DRIVER NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT SPOKE TO MCGRATH ACURA OF DOWNTOWN CHICAGO WHO
... OFFERED TO DIAGNOSE THE VEHICLE, BUT THE CONTACT DID NOT BRING IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V222000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.Read more
Fire
Incident date: Apr 15, 2017
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING 30 MPH, THE DRIVER NOTICED A STRANGE ODOR WHILE THE AIR CONDITIONER WAS ACTIVATED. ADDITIONALLY, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. ANOTHER DRIVER NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT SPOKE TO MCGRATH ACURA OF DOWNTOWN CHICAGO WHO
... OFFERED TO DIAGNOSE THE VEHICLE, BUT THE CONTACT DID NOT BRING IN THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V222000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.Read more
Fire
Incident date: Jun 20, 2017
THE TRANSMISSION'S FINAL DRIVEN GEAR HAS GONE OUT ON ME TWICE IN THE LAST YEAR. AS THE ATTACHED IMAGE OF ANOTHER PERSON'S GEAR SHOWS, TWO TEETH SOMEHOW SHEER OFF, AND WREAK HAVOC ON THE TRANSMISSION BEARINGS AND TRANSMISSION CASING IF NOT RECOGNIZED AND TURNED OFF IMMEDIATELY. BEING A MANUAL TRANSMISSION, I HAVE ALWAYS BEEN CONFIDENT THAT THE TRANSMISSION'S LIFE WOULD BE MUCH LONGER SINCE THE CLUT
... CH TAKES MOST OF THE WEAR-AND-TEAR OF SHIFTING GEARS. WITH MULTIPLE DISCUSSION FORUMS FROM OTHER CONSUMERS OUTLINING THE ISSUE AT HAND (INCLUDING THIS ONE: (HTTP://WWW.TSXCLUB.COM/FORUMS/1ST-GEN-PROBLEMS-FIXES/105177-KNOCKING-NOISE-ONLY-WHEN-POWER-WHEELS.HTML ), THE FACT THAT THE PART NUMBER HAS CHANGED SINCE THE CAR WAS MANUFACTURED, AND KNOWING THAT THE NUMBER OF VEHICLES EFFECTED RELATIVELY LOW LEAD ME TO BELIEVE THAT THIS IS A MANUFACTURING DEFECT THAT ACURA DECIDED TO IGNORE RATHER THAN RECALL. THE FIRST TIME I WASN'T ABLE TO REBUILD THE TRANSMISSION, WHICH ENDED UP COSTING ME OVER $3,000 IN ORDER TO BUY A USED TRANSMISSION AND INSTALL IT, AND THIS SECOND TIME, IT HAS COST ME $1,850 TO REBUILD IT. I NOTICED THE PROBLEM WHILE DRIVING ON THE HIGHWAY BOTH TIMES IT BROKE DOWN ON ME. THE ISSUE IS EASILY RECOGNIZED AS A TICKING SOUND THAT OCCURS EVERY TIME THE WHEEL/AXLE MAKES A FULL TURN. IT WILL GET PROGRESSIVELY LOUDER OVER THE SUBSEQUENT 30 MINUTES OR MORE UNTIL THE CAR IS BASICALLY CLUNKING DOWN THE HIGHWAY. MY CAR HAD APPROXIMATELY 116,000 MILES ON IT THE FIRST TIME, AND THE SECOND TRANSMISSION HAD ABOUT 135,000 WHEN IT BROKE DOWN. THOUGH THE MILEAGE CAN BE POINTED AS BEING 'TOO HIGH', IT IS WELL-KNOWN THAT ACURA AND HONDA ARE LONG-LIVING VEHICLES, INCLUDING THE TRANSMISSION, AND SHOULD NOT HAVE SUCH AN ISSUE AS THIS UNLESS THE CAR WAS BEING RACED AND ABUSED. IN SUM, THIS IS CERTAINLY A SAFETY ISSUE FOR ANYONE TRAVELING LONG DISTANCES AND SHOULD BE RECALLED.Read more
Incident date: Jun 21, 2017
VEHICAL SLIPS OUT OF GEARS WHILE DRIVING ON THE HWY ALSO FEELS LIKE THE CAR WHEELS OR MAYBE EVEN THE TRANSMISSION LOCKS UP WHILE ON THE HWY . A VERY BAD JERK , IT SEEMS LIKE THE GEARS ARE LOCKING UP FOR A QUICK SECOND AFTER THE JERK IT WILL PROCEED ON . THE JERKS. THESE JERKS ARE STARTING TO DAMAGE MY SUSPENSION AND ALSO MY GEARS.. THERE WAS ASAFETY RECALL FOR THE TRANSMISSOION GEARS .I HAVE TAKEN
... MY VHICAL TO ACURA OF CERRITTOS AND THEY REFUSED TO INSPECT AND NOTIFY ME OF MY VEHICAL TRANSMISSION GEARS STATUS THEY SAID THERE WAS A OIL LINE THAT WAS ADDED BUT THEY CANT SHOW ME WHERE THE WORK WAS DONE. WHILE DRIVING MY VEHICAL HOME FROM THE DEALERSHIP ACURA OF CERRITOS THIS TRANSMISSION GEARS STARTED LOCKING UP SO BAD THAT THE JERKS INJURED ME MY GIRLFRIEND AND 3 OF OUR KIDS AND DAMAGED MY STEERING AND SUSPENSION. PLEASE HELPRead more
Crash
5 injured
Incident date: Jun 21, 2017
VEHICAL SLIPS OUT OF GEARS WHILE DRIVING ON THE HWY ALSO FEELS LIKE THE CAR WHEELS OR MAYBE EVEN THE TRANSMISSION LOCKS UP WHILE ON THE HWY . A VERY BAD JERK , IT SEEMS LIKE THE GEARS ARE LOCKING UP FOR A QUICK SECOND AFTER THE JERK IT WILL PROCEED ON . THE JERKS. THESE JERKS ARE STARTING TO DAMAGE MY SUSPENSION AND ALSO MY GEARS.. THERE WAS ASAFETY RECALL FOR THE TRANSMISSOION GEARS .I HAVE TAKEN
... MY VHICAL TO ACURA OF CERRITTOS AND THEY REFUSED TO INSPECT AND NOTIFY ME OF MY VEHICAL TRANSMISSION GEARS STATUS THEY SAID THERE WAS A OIL LINE THAT WAS ADDED BUT THEY CANT SHOW ME WHERE THE WORK WAS DONE. WHILE DRIVING MY VEHICAL HOME FROM THE DEALERSHIP ACURA OF CERRITOS THIS TRANSMISSION GEARS STARTED LOCKING UP SO BAD THAT THE JERKS INJURED ME MY GIRLFRIEND AND 3 OF OUR KIDS AND DAMAGED MY STEERING AND SUSPENSION. PLEASE HELPRead more
Crash
5 injured
Incident date: Jun 21, 2017
VEHICAL SLIPS OUT OF GEARS WHILE DRIVING ON THE HWY ALSO FEELS LIKE THE CAR WHEELS OR MAYBE EVEN THE TRANSMISSION LOCKS UP WHILE ON THE HWY . A VERY BAD JERK , IT SEEMS LIKE THE GEARS ARE LOCKING UP FOR A QUICK SECOND AFTER THE JERK IT WILL PROCEED ON . THE JERKS. THESE JERKS ARE STARTING TO DAMAGE MY SUSPENSION AND ALSO MY GEARS.. THERE WAS ASAFETY RECALL FOR THE TRANSMISSOION GEARS .I HAVE TAKEN
... MY VHICAL TO ACURA OF CERRITTOS AND THEY REFUSED TO INSPECT AND NOTIFY ME OF MY VEHICAL TRANSMISSION GEARS STATUS THEY SAID THERE WAS A OIL LINE THAT WAS ADDED BUT THEY CANT SHOW ME WHERE THE WORK WAS DONE. WHILE DRIVING MY VEHICAL HOME FROM THE DEALERSHIP ACURA OF CERRITOS THIS TRANSMISSION GEARS STARTED LOCKING UP SO BAD THAT THE JERKS INJURED ME MY GIRLFRIEND AND 3 OF OUR KIDS AND DAMAGED MY STEERING AND SUSPENSION. PLEASE HELPRead more
Crash
5 injured
Incident date: Jun 21, 2017
EPS FAILURE WHILE DRIVING THE CAR STARTED TO BEEP AND THE STEERING FAILURE LIGHT TURNED ON IN THE DASH. THE STEERING FELT LIKE IT LOCKED UP, BUT IT WAS JUST VERY VERY VERY HARD TO TURN THE WHEEL. I HAD TO STOP IN THE MIDDLE OF THE STREET AND WAIT FOR HELP. WHEN THE CAR WAS TURNED BACK ON EVERYTHING WAS FINE!! (CRAZY). 2 DAYS LATER STOPPED AT MY MAILBOX AFTER WORK AND IT WENT CRAZY AGAIN.
... TURNED THE CAR OFF AND BACK ON AND IT WHENT AWAY AGAIN. TOOK THE CAR TO THE ACURA DEALER BUT THEY COULD REPLICATE THE PROBLEM. ON THE WAY HOME STOPPED FOR FOOD AND I GOT STUCK IN THE DRIVE THROUGH (I COULD NOT TURN THE WHEEL TO MANUEVER OUT OF THE DRIVE THROUGH).Read more
Incident date: Jun 26, 2017
MY DASHBOARD HAS A CRACK ALL AROUND THE LOCATION WHERE THE AIRBAG IS LOCATED . NOT SURE IF THE CRACK IN THE DASH AROUND THE AIRBAG IS UNSAFE BUT I'M CONCERNED ABOUT THE AIRBAG DEPLOYING. I NOTICE ON THE INTERNET THAT THIS HAS BEEN AN ISSUE FOR A WHILE AND ACURA IS NOT RECALLING THIS TO BE REPAIRED. I HAVE OWNED SEVERAL VEHICLE AND HAVE NEVER HAD A DASHBOARD TO CRACK.
Incident date: Jun 20, 2017
LAST WEEK DRIVING MY ACURA TSX 2012 CAR HOME FROM WORK, SUDDENLY THE ELECTRONIC POWER STEERING FAILED. I WAS DRIVING ON A WINDING ROAD AND MID SHARP TURN THE POWER STEERING FAILED AND I ALMOST LOST CONTROL AND CAME CLOSE TO CRASHING INTO THE TREE LINE ON THE SIDE OF THE ROAD. I HAD STOP SINCE MY HEART WAS PALPITATING SO HARD. I ALMOST CRASHED INTO THE TREE LINE AND WOULD HAVE BEEN SERIOUSLY INJ
... URED OR WORSE. LUCKILY MY INSTINCTS KICKED IN AND I WAS ABLE TO WITH ALL MY MIGHT SLOW DOWN THE CAR AND TURN THE WHEEL AS HARD AS I COULD TO AVOID CRASHING. THIS IS REALLY DANGEROUS AND I AM LUCKY THAT I CAME AWAY UNSCATHED. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THAT I NEEDED TO REPLACE THE WHOLE ELECTRONIC MODULE WHICH WILL COST APPROXIMATELY $1200 TO FIX/REPLACE. THIS TYPE OF FAILURE IS VERY DANGEROUS AND SOMETHING NEEDS TO BE DONE ABOUT IT.Read more
Incident date: Jun 20, 2017
LAST WEEK DRIVING MY ACURA TSX 2012 CAR HOME FROM WORK, SUDDENLY THE ELECTRONIC POWER STEERING FAILED. I WAS DRIVING ON A WINDING ROAD AND MID SHARP TURN THE POWER STEERING FAILED AND I ALMOST LOST CONTROL AND CAME CLOSE TO CRASHING INTO THE TREE LINE ON THE SIDE OF THE ROAD. I HAD STOP SINCE MY HEART WAS PALPITATING SO HARD. I ALMOST CRASHED INTO THE TREE LINE AND WOULD HAVE BEEN SERIOUSLY INJ
... URED OR WORSE. LUCKILY MY INSTINCTS KICKED IN AND I WAS ABLE TO WITH ALL MY MIGHT SLOW DOWN THE CAR AND TURN THE WHEEL AS HARD AS I COULD TO AVOID CRASHING. THIS IS REALLY DANGEROUS AND I AM LUCKY THAT I CAME AWAY UNSCATHED. I TOOK MY CAR TO THE DEALER AND THEY TOLD ME THAT I NEEDED TO REPLACE THE WHOLE ELECTRONIC MODULE WHICH WILL COST APPROXIMATELY $1200 TO FIX/REPLACE. THIS TYPE OF FAILURE IS VERY DANGEROUS AND SOMETHING NEEDS TO BE DONE ABOUT IT.Read more
Incident date: Jun 16, 2017
MY CAR HAS A INTERMITTING SHUT OFF PROBLEM THAT JUST RANDOMLY HAPPENS AS I AM DRIVING I HAVE TAKEN MY CAR TO THE LOCAL TEMECULA ACURA DEALERSHIP WHICH I EXPERIENCED HORRIBLE SERVICE AFTER THEY HAD MY CAR 2 WEEKS THEY COULD NOT DIAGNOSE THE PROBLEM THEY COULD ONLY SUGGEST A MAJOR TUNE UP AND CHANGING SPARKPLUGS COST OVER $500 WHICH AS THEY TOLD ME MAY NOT FIX MY PROBLEM. I WORTE ACURA CORPORATE TH
... EY REFUSE TO DO ANYTHING I SIMPLE WANT TO REPORT THIS ISSUE MY CAR IS ONLY 3 YEARS OLD AND I SHOULD NOT BE HAVING THIS ISSUES WHICH IS VERY UNSAFE. THE CAR JUST CUTS OUT AND YOU NEVER KNOW WHEN IT WILL HAPPEN. I WILL NEVER PURCHASE ANOTHER ACURA THEY COULD NOT FIX MY PROBLEM WHICH IS THERE PRODUCT. I TRIED TO FILE WITH BETTER BUSINESS BUREAU AND I COULD NOT BECAUSE OF THE YEAR OF THE CAR.Read more
Incident date: Jan 29, 2016
TAKATA RECALL I HAD CALLED OUR LOCAL ACURA TL DEALER TO SCHEDULE AN APPOINTMENT TO GET THE PROCESS FOR THE AIRBAG RECALL STARTED BUT NEVER RECEIVED A CALL BACK FROM ACURA.
Incident date: Jun 24, 2017
I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.
Incident date: Jun 24, 2017
I PURCHASED THE 2017 ACURA RDX, ON MARCH 20, 2017 WITH 20 MILES. I NOTICED THIS PAST SATURDAY, JUNE 24, 2017, THAT IS RUST IN THE EXHAUST AREA, AROUND THE WHEELS AND OTHER AREAS UNDERNEATH THE AUTO.