Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Dec 13, 2016
TAKATA RECALL. MY DAUGHTER'S CAR IS REGISTER IN OH ( WITH HER MOM) BUT SHE SPENT 4 YEARS AT CLEMSON UNIVERSITY IN SOUTH CAROLINA ( HOT CLIMATE ) AND THE NEXT 3 AT UNIVERSITY OF VIRGINIA IN CHARLOTTESVILLE VA. SO OHIO IS PROBABLY NOT CONSIDERED HOT AND HUMID, AND A LOWER PRIORITY FOR AIR BAG PARTS, BUT MY DAUGHTER'S CAR HAS BEEN IN A HOT HUMID SOUTHERN CLIMATE. I GUESS THIS IS A. LOOPHOLE IN TH... Read more
Incident date: Dec 22, 2015
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHEN THE VEHICLE WAS STARTED, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. AFTER THE VEHICLE WAS WARMED UP, THE BRAKE PEDAL WAS ABLE TO BE DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 76,400. UPDATED 02/07/2017*CT *CN
Incident date: Mar 1, 2016
THE FOLLOWING PROBLEM HAS HAPPENED ABOUT 12 OR SO TIMES. I DIDN'T KEEP TRACK UNTIL IT WAS OBVIOUSLY AN ISSUE. I HAVE RECORDED IT ON VIDEO ABOUT HALF DOZEN TIMES AND PROVIDED THIS TO ACURA. WHILE DRIVING WITH THE ADAPTIVE CRUISE CONTROL SET TO A SPEED I TOUCH THE BRAKE TO DISENGAGE THE CRUISE CONTROL. I THEN PRESS THE RESUME BUTTON TO RETURN TO CRUISE CONTROL. THE CRUISE CONTROL DOES NOT COME ... Read more
Incident date: Dec 11, 2016
DRIVING AT APPROXIMATELY 15MPH WENT TO STOP FOR TRAFFIC AND BRAKES FAILED. REAR ENDED JEEP GRAND CHEROKEE. NO PEDAL PULSE FOR ABS ROADS WERE NOT SLIPPERY. *TR
Crash
Incident date: Dec 10, 2016
TAKATA RECALL. I WROTE TO ACURA ASKING FOR IMMEDIATE REPLACEMENT DUE TO POSSIBLE DEATH OR SEVERE INJURY. I RECEIVED A VOICEMAIL MESSAGE. I CALLED BACK AND NEVER HEARD BACK AGAIN. I AM BEING IGNORED. WE SOMETIMES USE THIS CAR TO CARRY A BABY. THERE IS NO ONE DAY THIS HAPPENED ALTHOUGH YOUR WEBSITE REQUIRES SUCH AN ENTRY TO HAVE MAY COMPLAINT ACCEPTED!!!
Incident date: Dec 10, 2016
TAKATA INFLATORS HAS NOT BEEN REPAIRED. 1ST NOTICE RECEIVED IN MARCH 2016. 2ND NOTICE JULY 2016. CONTACTED SONS ACURA IN MORROW, GA TO FACILITATE THE THE REPAIR PARTS STILL HAVE NOT ARRIVED. I AM THE TO DRIVE THE CAR. WHAT MUST I DO TO GET THIS REPAIR DONE AS SOON AS POSSIBLE?
Incident date: Jun 20, 2016
DASH HAS CRACKED COMPLETELY AROUND PASSENGER SIDE DASH AIR BAG, WHICH , IN MY BELIEF, WILL EFFECT DEPLOYMENT. THIS PROBLEM BEGAN OCCURRING IN THE SUMMER OF 2016. I NOTICED THE FIRST CRACK ONE MORNING WHEN I TOOK THE CAR OUT OF THE GARAGE. I TOOK THE VEHICLE TO ACURA SERVICE DEPT TO ASK FOR ASSISTANCE, AND WAS TOLD THAT THEY WOULD ONLY PROVIDE $200 ON AN $2000 BILL TO REPLACE THE DASH.
Incident date: Nov 22, 2016
WHILE IN TRANSIT WITH JUST 15000 MILES ON THE CAR THE TRANSMISSION SYSTEM PROBLEM LIGHT ILLUMINATED. CAR WAS IMMEDIATELY TAKEN TO DEALER. THIS VEHICLE HAS A CENTER CONSOLE PUSH BUTTON CONTROL FOR THE TRANSMISSION. THE DEALER SAID THAT THERE WAS RESIDUE IN THE CONTROLLER MOST LIKELY DUE TO A SPILLED DRINK. THE CONTROLLER WOULD NEED TO BE REPLACED AND IT WOULD NOT BE COVERED UNDER WARRANTY. TO TH... Read more
Incident date: Jul 1, 2014
MY 2005 ACURA TL STARTED GETTING A CRACK IN THE DASHBOARD ON THE PASSENGER SIDE, EXACTLY ON THE OUTLINE ON ONE SIDE OF THE AIRBAG. IT SPREAD TO THE COMPLETE LENGTH OF THE LEFT OUTLINE/SEAM OF THE AIRBAG WITHIN 2 DAYS. TWO WEEKS LATER A CRACKE APPEARED ON THE RIGHT SIDE OF THE AIRBAG(ALONG THE SEAM). NOW THERE IS ANOTHER HUGE CRACK GOING ACROSS THE WIDTH OF THE PASSENGER AIRBAG. IT IS PRACTICALLY A... Read more
Incident date: Jul 1, 2014
MY 2005 ACURA TL STARTED GETTING A CRACK IN THE DASHBOARD ON THE PASSENGER SIDE, EXACTLY ON THE OUTLINE ON ONE SIDE OF THE AIRBAG. IT SPREAD TO THE COMPLETE LENGTH OF THE LEFT OUTLINE/SEAM OF THE AIRBAG WITHIN 2 DAYS. TWO WEEKS LATER A CRACKE APPEARED ON THE RIGHT SIDE OF THE AIRBAG(ALONG THE SEAM). NOW THERE IS ANOTHER HUGE CRACK GOING ACROSS THE WIDTH OF THE PASSENGER AIRBAG. IT IS PRACTICALLY A... Read more
Incident date: Feb 5, 2016
THE VEHICLE START SHAKING VIOLENTLY WHEN BRAKING AT HIGH SPEEDS OR WITH EMERGENCY BRAKING. BRAKING EFFICIENCY MAY BE SUFFERING AS WELL. THE DEALER REFUSED TO COVER THE REPAIR UNDER NEW VEHICLE WARRANTY. I PAID FOR THE FRONT ROTORS TO BE RESURFANCED AT 38000 MILES BUT THE PROBLEM IS BACK AT 45000 MILES. THE DEALER IS PERFORMING THE SAME REPAIR BUT CONCERN IS THAT THIS WILL KEEP HAPPENING. THIS... Read more
Incident date: Sep 7, 2016
"TAKATA RECALL" I RECEIVED A LETTER FROM ACURA AUTOMOBILE DIVISION MARCH 2016 ADVISING ME OF THE RECALL. THE LETTER STATED, "ACURA WILL SEND ANOTHER LETTER WHEN PARTS BECOME AVAILABLE TO REPAIR YOUR VEHICLE." TO DATE, I HAVE NOT RECEIVED A LETTER FROM ACURA. ON JULY 20, 2016, I CALLED RADLEY ACURA), FALLS CHURCH, VA AND SPOKE TO GABRIEL TO REQUEST THAT THE PART BE ORDERED. I NEVER HEARD BACK FRO... Read more
Incident date: Dec 4, 2016
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER SIDE TIRE COLLAPSED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE BALL JOINT SEPARATED FROM THE LOWER CONTROL ARM, WHICH FRACTURED THE AXLE. THE CONTACT STATED THAT THE FAILURE NEARLY CAUSED A CRASH. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT ... Read more
Incident date: Jul 23, 2016
MY 2012 MDX SUFFERS FROM A TORQUE CONVERTER RUMBLING SOUND AND VIBRATION COMMON TO THE MDX SERIES. AS YOU ACCELERATE THE NOISE AND VIBRATION CAN BE FELT ALMOST LIKE A BEARING NOISE WHICH WILL EVENTUALLY CAUSE A LOCKUP OR FAILURE POSSIBLY RESULTING IN INJURIES TO ANY DRIVERS OR PEDESTRIANS. THE DEALERS ARE SAYING THAT THIS NOISE IS INDIGENOUS TO THE INHERENT HISTORY OF THE VEHICLE . FACT: SO I'M NO... Read more
Incident date: Dec 2, 2016
POWER STEERING EPS PROBLEM WHILE DRIVING AND LOOSING STEERING. *TR
Incident date: Dec 1, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AROUND THE AIR BAGS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Incident date: Nov 30, 2016
THE CAR HAD NOT GIVEN ME ANY WARNING OR NOTHING. DRIVING FINE DOWN THE HIGHWAY ONE DAY GOING ABOUT 45 MPH, I GO TO MAKE A TURN AND ITS HARD AS HELL. MY CAR STARTS SOUNDING ALL CRAZY AND IM STRUGGLING TO TURN THE WHEEL. I PULL OVER AND ALL MY POWER STEERING FLUID IS GONE, LEAKED OUT! NOW I HAVE READ REPORT AFTER REPORT OF THIS HAPPENING. OVER AND OVER FOR THIS SAME YEAR AND TYPE OF CAR. WHY IS THER... Read more
Incident date: Nov 30, 2016
THE CAR HAD NOT GIVEN ME ANY WARNING OR NOTHING. DRIVING FINE DOWN THE HIGHWAY ONE DAY GOING ABOUT 45 MPH, I GO TO MAKE A TURN AND ITS HARD AS HELL. MY CAR STARTS SOUNDING ALL CRAZY AND IM STRUGGLING TO TURN THE WHEEL. I PULL OVER AND ALL MY POWER STEERING FLUID IS GONE, LEAKED OUT! NOW I HAVE READ REPORT AFTER REPORT OF THIS HAPPENING. OVER AND OVER FOR THIS SAME YEAR AND TYPE OF CAR. WHY IS THER... Read more
Incident date: Nov 30, 2016
THE CAR HAD NOT GIVEN ME ANY WARNING OR NOTHING. DRIVING FINE DOWN THE HIGHWAY ONE DAY GOING ABOUT 45 MPH, I GO TO MAKE A TURN AND ITS HARD AS HELL. MY CAR STARTS SOUNDING ALL CRAZY AND IM STRUGGLING TO TURN THE WHEEL. I PULL OVER AND ALL MY POWER STEERING FLUID IS GONE, LEAKED OUT! NOW I HAVE READ REPORT AFTER REPORT OF THIS HAPPENING. OVER AND OVER FOR THIS SAME YEAR AND TYPE OF CAR. WHY IS THER... Read more
Incident date: Dec 30, 2014
THE PASSENGER SIDE DASHBOARD STARTED WITH A HAIRLINE CRACK AND GRADUALLY GREW LARGER AND CRACKS FORMED IN MANY OTHER AREAS ON MY DASHBOARD. THIS ULTIMATELY AFFECTED MY AIRBAG CAUSING THE LIGHT TO ON MY CONSOLE TO TURN ON WHEN A PASSENGER IS SEATED. THE PASSENGER AIRBAG INDICATOR LIGHT ON MY DRIVER CONSOLE REPRESENTS THERE IS A PROBLEM WITH THAT AIRBAG AND WILL NOT DEPLOY UPON IMPACT. THIS IS EXTRE... Read more
Incident date: Mar 9, 2016
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Incident date: Nov 22, 2016
MY WIFE WAS DRIVING,I WAS IN THE FRONT PASSENGER SEAT AND WE SMELLED RUBBER BURNING NEXT WE NOTICED SMOKE FROM THE HOOD AREA. WE PULLED OVER TURNED ON THE FLASHERS AND OPENED THE HOOD AND SMOKE CAME OUT HEAVY AND I SAW A FIRE AT THE BOTTOM OF ENGINE AREA.WE CALLED 911 AND A FIRE TRUCK PUT OUT THE FLAMES. THE ENGINE WAS DESTROYED. THEY TOWED IT TO A AUTO SHOP AND WE ARE WAITING FOR AN INSURANCE AG... Read more
Fire
Incident date: Nov 22, 2016
TL* THE CONTACT OWNS A 2007 ACURA TSX. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE RACK AND PINION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Incident date: Oct 31, 2016
I WAS READING SOME OTHER COMPLAINTS HERE AND THIS HAS ALSO HAPPENED TO MY CAR. THE DASHBOARD IS TOTALLY CRACKED SURROUNDING THE AIRBAG AND LOOKS LIKE THE AIRBAG WILL EXPLODE ANY TIME. I WAS ACTUALLY JUST IN AN ACCIDENT AND IT DIDN'T EXPLODE, WHICH MAKES ME EVEN MORE NERVOUS. IT LOOKS HORRIBLE AND IS VERY EXPENSIVE TO REPLACE. I HAVE TALKED TO SEVERAL MECHANICS AS WELL AS A VINYL/LEATHER REPAIR ... Read more
Crash
Incident date: Oct 31, 2016
I WAS READING SOME OTHER COMPLAINTS HERE AND THIS HAS ALSO HAPPENED TO MY CAR. THE DASHBOARD IS TOTALLY CRACKED SURROUNDING THE AIRBAG AND LOOKS LIKE THE AIRBAG WILL EXPLODE ANY TIME. I WAS ACTUALLY JUST IN AN ACCIDENT AND IT DIDN'T EXPLODE, WHICH MAKES ME EVEN MORE NERVOUS. IT LOOKS HORRIBLE AND IS VERY EXPENSIVE TO REPLACE. I HAVE TALKED TO SEVERAL MECHANICS AS WELL AS A VINYL/LEATHER REPAIR ... Read more
Crash
Incident date: Jul 1, 2016
I RECEIVED A RECALL NOTICE IN JULY 2016.NHTSA RECALL16V-346. THE RECALL LETTER RECOMMENDED NO ONE SHOULD SIT IN THE PASSENGER SEAT. I CALLED THE DEALER AND HONDA AND WAS TOLD THAT THE PART WILL BE AVAILABLE AT THE END OF THE SUMMER. 5 MONTH LATER STILL NO NEWS FROM THE DEALER.WE ARE UNABLE TO USE THE CAR FULLY UNTIL IT IS FIXED.
Incident date: Nov 29, 2013
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY WOULD NOT SHIFT INTO SECOND OR THIRD GEAR. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. UPDATED ... Read more
Incident date: Oct 25, 2016
DRIVING ON CITY STREET IN TRAFFIC AT ABOUT 20 MPH. ALL WARNING LIGHTS CAME ON. INDIVIDUAL FAILURE ALERTS FLASHED ON NAVIGATION SCREEN. CONTINUED 2 MILES TO DESTINATION AND TURNED OFF IGNITION. RETURNED 2 HOURS LATER AND EVERYTHING WAS BACK TO NORMAL. TOOK CAR TO DEALER AND WAS TOLD THEY COULD FIND NOTHING WRONG. CONTACTED ACURA CORPORATE AND THEY SAID IT WAS UP TO THE DEALER! RESEARCH SHOWS OTHERS... Read more
Incident date: Oct 31, 2016
TAKATA RECALL MY ACURA TL WAS DRIVING FINE AND ALL OF A SUDDEN, THE TRANSMISSION STARTED TO SLIP AND JERK WHILE ON THE HIGHWAY I-25 IN COLORADO, PUTTING MY LIFE IN GRAVE DANGER. I TRIED PULLING OVER IN CASTLE ROCK COLORADO AT AN AUTO ZONE TO SEE IF STOP SLIP FLUID IN THE TRANSMISSION BUT THAT DID NO JUSTICE. AS I WAS LOOKING TO GET IT FIXED, I SEEN IN THE INTERNET THAT THERE WAS A RECALL ON ... Read more
Incident date: Dec 4, 2014
TAKATA RECALL CRACKS HAVE FORMED ACROSS THE ENTIRE DASHBOARD INCLUDING AROUND THE AREA WHERE THE AIRBAGS ARE LOCATED. ISSUE SEEMS TO BE WORSENING OVER TIME.
Incident date: Nov 23, 2016
TAKATA RECALL. THE AIRBAG DEPLOYED WHILE MY RIGHT HAND WAS ON THE 2 O'CLOCK POSITION. I WAS GOING ABOUT 30 MPH ON A CITY STREET, AND HIT A CAR THAT STOPPED SUDDENLY IN FRONT OF ME. IT WAS LIKE A BOMB BLAST ONTO MY WRIST, FORCEFULLY BLASTING OUT ACID AND AIR OR WHATEVER'S IN THAT AIRBAG. I HAVE A TRAUMA INJURY AND CHEMICAL BURNS ON MY WRIST. THERE ARE CHEMICAL BURN HOLES ALL OVER THE DASHBOARD AS W... Read more
Crash
1 injured
Incident date: Nov 23, 2016
TAKATA RECALL. THE AIRBAG DEPLOYED WHILE MY RIGHT HAND WAS ON THE 2 O'CLOCK POSITION. I WAS GOING ABOUT 30 MPH ON A CITY STREET, AND HIT A CAR THAT STOPPED SUDDENLY IN FRONT OF ME. IT WAS LIKE A BOMB BLAST ONTO MY WRIST, FORCEFULLY BLASTING OUT ACID AND AIR OR WHATEVER'S IN THAT AIRBAG. I HAVE A TRAUMA INJURY AND CHEMICAL BURNS ON MY WRIST. THERE ARE CHEMICAL BURN HOLES ALL OVER THE DASHBOARD AS W... Read more
Crash
1 injured
Incident date: Nov 21, 2016
ACURA STILL DOES NOT HAVE THE AIRBAG REPLACEMENT AVAILABLE AT MY DEALERSHIP IN ASHEVILLE, NC. WHEN I CALLED MY DEALERSHIP ON MONDAY, NOVEMBER 21ST, 2016, TO SCHEDULE MY AIRBAG REPLACEMENT, THEY INFORMED ME THAT THE PARTS WERE STILL BACKORDERED, AND THEY WOULD LET ME KNOW WHEN THE PARTS WERE AVAILABLE. IT IS NOT RIGHT THAT ACURA/HONDA, KNOWING HOW MANY CARS ARE ON THE ROAD WITH THIS AIRBAG, HAS HAD... Read more
Incident date: Oct 8, 2016
WHILE DRIVING MY TRANSMISSION SLIPS AND MY CAR STOPS MOVING. THE TRANSMISSION WAS WORKED ON IN 2005 FOR THE RECALL ISSUE. AFTER DOING RESEARCH IT IS KNOWN THAT THE 2005 REPAIRS DID NOT REALLY WORK. AT 120K MILES THE TRANSMISSION IS OUT AGAIN. IN THE MORNING IT DRIVES FINE UNTIL IT GETS HOT DUPLICATING THE INITIAL RECALL SYMPTOMS. THE CAR HAS BEEN AT ACURA FOR A MONTH AND DIAGNOSED AS DUPLICAT... Read more
Incident date: Aug 18, 2016
TAKATA RECALL - I REQUESTED FOR THE FIX 3 MONTHS AGO. I WAS TOLD THAT I WILL BE CONTACTED ONCE THE PARTS ARE AVAILABLE HOWEVER NO UPDATE.
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2015 ACURA MDX EQUIPPED WITH CONTINENTAL CROSSCONTACT LX SPORT TIRES, SIZE: 245/55/R919 103H (NA). THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE PREMATURELY DETERIORATED WITH HOLES AND GOUGES ON BOTH SIDES OF THE OUTER TREAD. IN ADDITION, THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER AND THE FRONT PASSENGER S... Read more
Incident date: Nov 17, 2016
MY CAR HESITATES (FEELS LIKE IT WILL STALL) FREQUENTLY ON ACCELERATION AFTER SLOWING DOWN OR COMING TO A STOP. THIS IS A SAFETY HAZARD ESPECIALLY WHEN MAKING LEFT TURNS, ETC. THE DEALERSHIP CAN NOT FIND A PROBLEM WITH IT, BUT THE PROBLEM DOES EXIST. THIS PROBLEM STARTED AT ABOUT 5000 MILES AND CONTINUES.
Incident date: Nov 1, 2016
I HAVE A 2007 MDX WITH ABOUT 125,000 MILES ON IT. I RECEIVED A NOTIFICATION DARED NOVEMBER 2016 FROM ACURA THAT THE FRONT AND REAR ACTIVE DAMPERS MIGHT BE BAD. THE VEHICLE MAKES CLUNKING AND BANGING SOUNDS WHEN I DRIVE ON ROUGH ROADS OR GO OVER SPEED BUMPS AND I BELIEVE THAT THE DAMPERS ARE BAD. I REQUESTED A REVIEW, CASE 05228502 AND WAS IMMEDIATELY REJECTED BY AN ACURA EMPLOYEE IN TORRANCE... Read more
Incident date: Nov 9, 2016
EPS (ELECTRIC POWER STEERING) LIGHT COME ON WHILE DRIVING AND LOCK STEERING. ERROR CODE: 32-09. EPS LIGHT WILL TURN OFF AFTER RESTART ENGINE BUT WILL COME ON AGAIN AND LOCK STEERING AGAIN WHILE THE VEHICLE IS MOVING. I BROUGHT MY CAR TO LOCAL SHOP TO RUN DIAGNOSTIC AND THEY SUGGEST THAT THIS IS BAD MANUFACTURE ISSUE AND SUGGEST TO CONTACT ACURA TO FIX IT UNDER ITS WARRANTY. I HAVE CALL ACURA... Read more
Incident date: Nov 10, 2016
2005 ACURA TL WELL MAINTAINED, ALWAYS GARAGED. NOV 10, 2016 STARTED NOTICING CRACKS ON DASHBOARD. 2 BIG ONES ON PASSENGER SIDE OVER WHERE AIR BAG SUPPOSED TO BE. COUNTED AT LEAST 6 DIFFERENT CRACKS OVER THE ENTIRE DASHBOARD, IN VARIOUS SPOTS. THIS SHOULD NOT HAPPEN FOR A PREMIUM CAR MAKER SUCH AS ACURA BUT NO RECALL OR ASSISTANCE $$ TO FIX ISSUE.
Incident date: Nov 4, 2016
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE DRIVING 70 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE HIGH BEAM LIGHTS WERE ACTIVATED, BUT ALSO FAILED TO ILLUMINATE THE ROAD ADEQUATELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
Incident date: Mar 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEH... Read more
Incident date: Nov 14, 2016
CAR IS 4.5 YEARS OLD, TROUBLE FREE. DROVE CAR AT NOON, NO PROBLEM. LEFT WORK AT NIGHT WITH TEMP 8C AND CAR STARTED. COMPUTER SHOWED POWER STEERING FAILURE, AND POWER STEERING WAS NOT WORKING. STOPPED CAR AND RESTARTED IT. PS THEN WORKED. STOPPED/RESTARTED 4-5 TIMES, NO PROBLEM. I CHECKED UNDER THE HOOD AND THERE WAS NO APPARENT PROBLEM, NO FLUID SPRAYED AROUND ETC.
Incident date: Jun 15, 2016
I HAVE BEEN TO THE DEALER 2 TIMES FOR TRANSMISSION PROBLEMS. THE CAR HAS POOR ACCELERATION AND HESITATES SHIFTING. WHEN UR TRYING TO SPEED UP IT HAS A DELAY WHICH HAS GOTTEN ME VERY CLOSE TO 2 ACCIDENTS. SHIFTING IS ALSO VERY ROUGH, IT KICKS IN HARD. THE DEALER DID A TRANSMISSION UPDATE AND THE PROBLEM PERSISTS. TOOK IT BACK AGAIN THEY SCANNED FOR CODES AND SAID THEY CAN'T FIND ANY ISSUE. I F... Read more
Incident date: Nov 11, 2016
TRANSMISSION FAILED TODAY 123K. CALLED CUSTOMER SERVICE WHAT A JOKE. EMISSIONS LIGHT ON AND AIR BAGS ARE FAULTY. WHAT A LEMON. NEVET BUY ACURA. ON A CITY STREET CAR JUST DOWN SHIFTED AND STOPPED. NEEDLESS TO SAY IT WAS 20 DEGREE'S OUTSIDE. ACURA DOESNT SEE THUS AS A SAFETY HAZARD? CONFUSED AND MAD REALLY MAD. I CANT BELIEVE THEY ARE STILL GETTING AWAY WITH THIS. I'VE HAD MY FILL WITH FOREIGN JUNK.... Read more
Incident date: Nov 11, 2016
TRANSMISSION FAILED TODAY 123K. CALLED CUSTOMER SERVICE WHAT A JOKE. EMISSIONS LIGHT ON AND AIR BAGS ARE FAULTY. WHAT A LEMON. NEVET BUY ACURA. ON A CITY STREET CAR JUST DOWN SHIFTED AND STOPPED. NEEDLESS TO SAY IT WAS 20 DEGREE'S OUTSIDE. ACURA DOESNT SEE THUS AS A SAFETY HAZARD? CONFUSED AND MAD REALLY MAD. I CANT BELIEVE THEY ARE STILL GETTING AWAY WITH THIS. I'VE HAD MY FILL WITH FOREIGN JUNK.... Read more
Incident date: Nov 11, 2016
TRANSMISSION FAILED TODAY 123K. CALLED CUSTOMER SERVICE WHAT A JOKE. EMISSIONS LIGHT ON AND AIR BAGS ARE FAULTY. WHAT A LEMON. NEVET BUY ACURA. ON A CITY STREET CAR JUST DOWN SHIFTED AND STOPPED. NEEDLESS TO SAY IT WAS 20 DEGREE'S OUTSIDE. ACURA DOESNT SEE THUS AS A SAFETY HAZARD? CONFUSED AND MAD REALLY MAD. I CANT BELIEVE THEY ARE STILL GETTING AWAY WITH THIS. I'VE HAD MY FILL WITH FOREIGN JUNK.... Read more
Incident date: Sep 1, 2016
VEHICLE AIRBAG MAY BE COMPROMISED. DASHBOARD HAS BEGUN CRACKING ACROSS PASSENGER AIRBAG AREA. TWO LARGE CRACKS RUNNING FROM FRONT TO BACK OF DASHBOARD. AS THE OWNER OF THE VEHICLE I AM VERY CONCERNED FOR PASSENGER SAFETY SHOULD THE AIRBAG DEPLOY. VEHICLE HAS BEEN GARAGE KEPT AND MILEAGE IS ONLY 70K. THIS HAS TO BE A VEHICLE DEFECT.