Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Oct 5, 2017
VEHICLE MAKING HIGH-PITCH CHIRP AFTER ENGINE IS WARM. NOTICABLE AT IDLE. NOT NOTICABLE DURING DRIVING/CRUISING SPEEDS. TOOK VEHICLE TO DEALER REGARDING HIGH-PRESSURE FUEL PUMP TSB. DEALER STATED THAT HIGH-PRESSURE FUEL PUMP WAS NOT INVOLVED. STATED IT MAY BE DUE TO THE STARTER (DEFECTIVE SOLENOID OR DRIVE PISTON NOT DISENGAGING). NO CURRENT TSB EXISTS FOR STARTERS. PLEASE INVESTIGATE.
Incident date: Sep 28, 2017
STARTED MY CAR AND GOT "CHECK POWER STEERING SYSTEM" ERROR ON MY DASH WHILE BACKING OUT INTO THE ROAD...CAR HAD NO POWER STEERING. I DID MANAGE TO DRIVE THE CAR HOME AND THE NEXT DAY CALLED THE DEALER. WAS INFORMED IT WAS MOST LIKELY THE EPS (ELECTRONIC POWER STEERING) MODULE AND WOULD BE $980 FOR HE REPAIR. UPON FURTHER INVESTIGATION I'VE LEARNED THAT THIS CAN LOCK THE STEERING WHEEL WHILE DRIVI... Read more
Incident date: Sep 30, 2017
I WAS DRIVING MY VEHICLE ON THE HIGHWAY TO WORK AND MY ELECTRONIC POWER STEERING WENT OUT I ALMOST HIT A TRACTOR TRAILER AND IT CAUSED ME TO HAVE A PANIC ATTACK BECAUSE IT ALL HAPPENED SO FAST I DID NOT KNOW WHAT TO DO BESIDES SLAM ON THE BRAKES. THIS ISSUE COULD OF POTENTIALLY CAUSED MY DEATH OR OTHER PEOPLES DEATH OR INJURY , THIS COULD OF ENDED OUT BAD. CAN YOU PLEASE CONTACT ME ASAP REGARDING ... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AT THE DRIVE WAY, THE VEHICLE SUDDENLY BEGAN TO REVERSE INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE BY PUTTING ROCKS BEHIND THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND WAS MADE AWARE OF THE FAILURE. THE M... Read more
Incident date: Sep 30, 2017
9/30/2017 ACURA TL 2008, 4DOOR SEDAN, BURST INTO FLAMES INSIDE GARAGE, JUST MINUTES WTIHIN PARKING THE CAR FROM DRIVING. BURNT CAR COMPLETELY CAUSING HOUSE FIRE.
Fire
Incident date: Sep 30, 2017
I PURCHASED GOODYEAR WEATHERHANDLER TIRES 215 45R17 IN DECEMBER OF 2015. ON SATURDAY, SEPTEMBER 30TH MY FRONT PASSENGER SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION UNDER THE GOODYEAR LOGO, THERE WAS A SPLIT. THE OTHER FRONT ON THE DRIVER SIDE HAD THE SAME SPIT UNDER THE GOODYEAR LOGO. I HAD TO BUY 2 NEW TIRES TO PLACE ON THE FRONT.
Incident date: Sep 28, 2017
WAS DRIVING VEHICLE HOME AND THE POWER STEERING LIGHT CAME ON AS I WAS ABOUT TO TURN LEFT ACROSS ONCOMING TRAFFIC. FORTUNATELY STEERING WHEEL DID NOT LOCK BUT HAD TO TURN IT WITH GREAT EFFORT TO GET ACROSS ONCOMING TRAFFIC LANE. IF THERE HAD BEEN HEAVIER ONCOMING TRAFFIC I LIKELY WOULD'VE BEEN T-BONED. IT'S MY OPINION THAT THIS SYSTEM DID NOT FAIL SAFELY. LOOKING AT OTHER REPORTS WHERE THIS R... Read more
Incident date: Apr 21, 2017
I LIVE IN NAPLES, ITALY. I HAVE NOT BEEN ABLE TO GET MY CAR FIXED FOR THE TAKATA RECALL. IN APRIL, 2017, I TOOK THE CAR TO THE LOCAL HONDA DEALER. THEY ORDERED THE PART, BUT IT NEVER ARRIVED. I CALLED HONDA OF AMERICA, AND THEY REPORTED THAT THE PARTS DISTRIBUTOR FOR ALL OF EUROPE HAS RUN OUT OF THE PART I NEED. IT HAS BEEN SIX MONTHS. HOW DO I GET MY CAR FIXED?
Incident date: Jul 1, 2017
TAKATA INFLATOR,I NOTICED ON PASSENGER SIDE ONE DAY AROUND JULY 1017 A CTACK WHERE THE AIRBAG IS LOCATED. I WOULD SURE DISLIKE IF ONE OF MY FAMILY PASSENGERS OF MYSELF FOR THAT MATTER GETS HURT DUE TO THE AIRBAG POPPING OUT FOR NO REASON I WOULD LIKE THIS FIXED TO AVOID A LAW SUIT FOR THE COMPANY..THANKS IN ADVANCE
Incident date: Jul 20, 2017
WHILE DRIVING THE ENGINE INDICATOR LIGHT CAME ON. I TOOK THE CAR TO A REPUTABLE GARAGE WHO INFORMED ME THAT THE PIECE THAT CONTROLS THE PRESSURE TO THE TURBO MALFUNCTIONED AND CAUSED THE CAR TO USE TOO MUCH BOOST. THIS PARTICULAR PIECE COULD NOT BE REPLACED AND AS SUCH, THE ENTIRE TURBO ASSEMBLY NEEDED REPLACEMENT. THE CAR ONLY HAS 80K MILES AND HAS BEEN REGULARLY MAINTAINED.
Incident date: Sep 29, 2017
TL* THE CONTACT OWNS A 2007 ACURA MDX. ON SEVERAL OCCASIONS, WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING, THE VEHICLE INADVERTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBIA ACURA INC. (10979 MONTGOMERY RD, CINCINNATI, OH 45249 (513) 530-0100), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS THEN TAKE... Read more
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SMOKE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FLUID WAS LEAKING INTO THE CATALYTIC CONVERTER. THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08... Read more
Fire
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SMOKE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FLUID WAS LEAKING INTO THE CATALYTIC CONVERTER. THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08... Read more
Fire
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SMOKE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FLUID WAS LEAKING INTO THE CATALYTIC CONVERTER. THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08... Read more
Fire
Incident date: Nov 17, 2016
TL* THE CONTACT OWNED A 2003 ACURA TL. WHILE THE VEHICLE WAS IDLING AT AN INTERSECTION, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. DUE TO THE CRASH, THE DRIVER'S SEAT COLLAPSED INTO THE BACK SEAT AND FRACTURED INTO TWO PIECES. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG DID NOT. THE DRIVER'S SIDE AIR BAG WAS JUS... Read more
Crash
1 injured
Incident date: Sep 19, 2017
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER SIDE NEAR THE AIR BAG. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Incident date: Sep 19, 2017
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER SIDE NEAR THE AIR BAG. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Incident date: Jun 19, 2017
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT NOTICED THAT THE DASHBOARD AROUND THE AIR BAG AREA WAS CRACKED. THE AIR BAGS AND WIRING WERE NOT EXPOSED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Jun 19, 2017
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT NOTICED THAT THE DASHBOARD AROUND THE AIR BAG AREA WAS CRACKED. THE AIR BAGS AND WIRING WERE NOT EXPOSED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Oct 5, 2015
TL* THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE DEALER (DAVE WHITE ACURA, 5868 MONROE ST, SYLVANIA, OH 43560, (419) 885-3600) SERVICED THE BRAKE SYSTEM BUT THE FAILURE CONTINUED. IN ADDITION, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPLACED VARIOUS PARTS INCLUDING THE BRAKE MAS... Read more
Incident date: Sep 12, 2016
MY ACURA TL'S PASSENGER DASHBOARD HAS A CRACK RUNNING DOWN AND MY AIRBAG LIGHT IS ON. CAR WAS NOT INVOLVED IN ANY ACCIDENT AND APPARENTLY THIS IS A KNOWN ISSUE.
Incident date: Sep 6, 2017
DRIVER MIRROR,SPLIT SCREEN. AS VEHICLE APPROACHES FROM THE REAR DRIVER SIDE, VEHICLE APPEARS IN SPLIT SCREEN AND AS IT APPROACHES IT APPEARS TO VEER INTO YOUR CAR. FIRST REACTION IS TO TURN RIGHT, AS IT SEEMS THE APPROACHING VEHICLE IS GOING TO HIT MY REAR SIDE. GUT REACTION CAUSES ME ME TURN SHARPLY TO THE RIGHT, INDANGERING TRAFFIC IN RIGHT LANE( IF I AM IN MIDDLE LANE OF THREE LANE HIGHWAY) OR ... Read more
Incident date: Sep 19, 2017
PUT MY CAR IN PARK IN DRIVEWAY WITH THE ENGINE RUNNING, STEPPED OUT OF MY VEHICLE AND IT STARTED MOVING FORWARD, HITTING THE GARAGE. THE CAR HIT THE GARAGE AND I TRIED TO PUSH IT BACKWARDS, IT MOVED BACKWARD AFTER HITTING THE GARAGE AND STARTED ROLLING AWAY FROM THE GARAGE. MY BABY WAS IN THE CAR, SO I GOT IN THE OPEN DOOR OF THE CAR AND ATTEMPTED TO MOVE THE GEAR SHIFT OUT OF P TOWARDS D, THIN... Read more
Crash
Incident date: Sep 16, 2017
BRAKE PEDAL FEELS SPONGY AND REDUCES STOPPING POWER DUE TO AIR IN THE BRAKE LINES REQUIRING REPLACEMENT OF THE VSA MODULATOR. (2004-06). I RESEARCHED THIS ONLINE, AFTER NOTICING MY BREAKS WERE SOFT AND LESS EFFECTIVE OVER THE PAST FEW TIMES I DROVE. THEY WANT TO CHARGE 2.6K TO REPAIR THE MODULE, DESPITE THEM CLEARLY HAVING ISSUES IN THE PAST. I'M HOPING YOU WILL ISSUE A RECALL SO WE CAN GET REI... Read more
Incident date: Sep 16, 2017
BRAKE PEDAL FEELS SPONGY AND REDUCES STOPPING POWER DUE TO AIR IN THE BRAKE LINES REQUIRING REPLACEMENT OF THE VSA MODULATOR. (2004-06). I RESEARCHED THIS ONLINE, AFTER NOTICING MY BREAKS WERE SOFT AND LESS EFFECTIVE OVER THE PAST FEW TIMES I DROVE. THEY WANT TO CHARGE 2.6K TO REPAIR THE MODULE, DESPITE THEM CLEARLY HAVING ISSUES IN THE PAST. I'M HOPING YOU WILL ISSUE A RECALL SO WE CAN GET REI... Read more
Incident date: Sep 16, 2017
BRAKE PEDAL FEELS SPONGY AND REDUCES STOPPING POWER DUE TO AIR IN THE BRAKE LINES REQUIRING REPLACEMENT OF THE VSA MODULATOR. (2004-06). I RESEARCHED THIS ONLINE, AFTER NOTICING MY BREAKS WERE SOFT AND LESS EFFECTIVE OVER THE PAST FEW TIMES I DROVE. THEY WANT TO CHARGE 2.6K TO REPAIR THE MODULE, DESPITE THEM CLEARLY HAVING ISSUES IN THE PAST. I'M HOPING YOU WILL ISSUE A RECALL SO WE CAN GET REI... Read more
Incident date: Sep 17, 2017
AN ANIMAL DESTROYED TWO WIRING HARNESSES UNDER THE HOOD, THAT I COULD SEE. CAR WILL NOT START. APPARENTLY THE INSULATION ON THE WIRES IS SOY BASED AND CRITTERS LIKE TO EAT IT. THE CAR WAS SITTING IN MY DRIVEWAY, AND HADN'T BEEN DRIVEN FOR 1 DAY WHEN I DISCOVERED THE PROBLEM.
Incident date: Sep 16, 2017
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND ... Read more
Incident date: Sep 16, 2017
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND ... Read more
Incident date: May 8, 2015
MY ACURA VEHICLE IS EXPERIENCING ENGINE OIL CONSUMPTION AT LEVELS THAT REQUIRE THE ADDITION OF ENGINE OIL BETWEEN ACURA'S RECOMMENDED OIL CHANGE INTERVALS. WHEN PRESENTED THE CAR TO ACURA FOR REPAIR AI WAS INFORMED THAT ENGINE OIL CONSUMPTION IS CONSIDERED NORMAL.
Incident date: Aug 31, 2017
THE STEERING WENT OUT IN MY CAR WHEN I WAS DRIVING ON THE INTERSTATE. MY CAR IS 6 YEARS OLD WITH 100,000 MILES AND I HAD TO REPLACE THE STEERING MODULE FOR $1300. THIS SEEMS ODD TO ME FOR THIS TO HAPPEN IN A NEWER CAR.
Incident date: Sep 1, 2017
MAVIS TIRE A NEW YORK BASED TIRE RETAILER IS SELLING TIRES WITH ADVERTISED 5+ YEAR OLD DOT NUMBERS
Incident date: Aug 2, 2017
THE PASSENGER DASHBOARD DEVELOPED SIGNIFICANT CRACKS OVERNIGHT. LOOKS LIKE WHERE AIRBAG WOULD DEPLOY. AT SAME TIME CHECK AIRBAG LIGHT CAME ON.
Incident date: Sep 8, 2017
POWER STEERING SYSTEM (EPS) PROBLEM. STEERING JAMMED. VERY HARD TO STEER.
Incident date: Aug 7, 2017
MY CAR HAS BEEN STALLING DURING VARIOUS SPEEDS WHICH ALMOST CAUSED AN ACCIDENT ON SEVERAL OCCASION. AFTER STALLING, I AM ABLE TO START THE CAR WITHOUT ANY ISSUES BUT WILL CONSTANTLY STALL ON THE GO. THERE IS CURRENTLY A RECALL (NHTSA # 13V-093) ON THE VEHICLE'S ECU FOR THE EASTERN U.S. DUE TO CORROSION. MY CAR IS CURRENTLY IN GUAM WHICH COULD HIGHLY HAVE THE SAME RESULT AS THIS RECALL DUE TO SA... Read more
Incident date: Oct 30, 2015
THE VEHICLE INITIALLY RAN INTO AN ISSUE WHERE IT WOULDN'T START APPROXIMATELY 2 YEARS AGO IN 2015. I HAVE HAD THE BATTERY REPLACED AT LEAST 4 TIMES IN THE LAST 2 YEARS. I UNDERSTAND THAT THERE IS AN ISSUE WITH THE HANDS FREE BLUE TOOTH CAUSING AN ELECTRICAL DRAIN ON THE CAR; HOWEVER, STILL NO RECALL FROM HONDA. DESPITE THE FACT THAT I'VE HAD THE CAR SERVICES AT SEVERAL DIFFERENT SHOPS & HAVE SPENT... Read more
Incident date: Jul 14, 2017
OVER THE LAST COUPLE OF MONTHS, A CRACK HAS DEVELOPED ON THE DASHBOARD. THE CRACK CONTINUES TO GROW LARGER IN SIZE. THE CRACK IS RUNNING RIGHT ALONG WHERE THE PASSENGER SIDE AIRBAG IS LOCATED IN THE DASHBOARD. I AM CONCERNED THAT THIS IS COMPROMISING THE THE ABILITY OF THE AIRBAG TO NOT SPONTANEOUSLY DEPLOY. I AM NERVOUS TO ALLOW ANYONE RIDE IN MY PASSENGER SEAT. THIS CAR IS GARAGE KEPT - IT DOES... Read more
Incident date: Aug 8, 2016
CRACKS APPEARED ON THE DASHBOARD. THIS LEAD TO AIRBAG SIGNAL APPEAR.
Incident date: Sep 4, 2017
BATTERY WAS REPLACED IN FEBRUARY 2017 (ABOUT 7 MONTHS AGO). TODAY, EVERYTHING ELECTRICAL JUST DIED WHILE I WAS DRIVING. THANK GOD MY CHILDREN WERE NOT IN THE CAR & THAT I WAS 1 MINUTE FROM HOME. THE INTERNAL LIGHTS FLICKERED AND THEN ALL LIGHTS, THE RADIO, AND ANY OTHER ELECTRICAL PORTION WENT DEAD. THE CAR WAS STILL RUNNING, BUT SENSING SOMETHING WAS WRONG, I IMMEDIATELY CALLED MY HUSBAND AND... Read more
Incident date: Feb 3, 2016
TL* THE CONTACT OWNS A 2012 ACURA TLX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (NORRIS ACURA WEST, LOCATED AT 8559 BALTIMORE NATIONAL PIKE ELLICOTT CITY, MD 21043 410-46... Read more
Incident date: Aug 23, 2017
TRANSMISSION IS SKIPPING. I NOTIFIED THE DEALER AND THEY HAVE NOT COMPLETED THE TRANSMISSION ASSEMBLY REPLACEMENT. I BOUGHT THIS TO THE ATTENTION OF THE DEALER AND THE SALESPERSON. THE SKIP IS HAPPENING BETWEEN THE FIRST AND SECOND GEAR CHANGE; JERKING BETWEEN THE TWO. THIS ISSUE HAS BEEN REPORTED TO ALL 2015 TLX OWNERS. I AM REACHING OUT FOR YOUR SUPPORT TO GET THIS RESOLVED. THEY SEEM TO... Read more
Incident date: May 1, 2017
MY DASHBOARD HAS TWO LONG VERTICAL CRACKS DIRECTLY OVER THE PASSENGER SIDE AIRBAG. THIS IS A KNOWN ISSUE WITH THIS VEHICLE AS NOTED BY THE NUMEROUS COMPLAINTS RECEIVED. THE CAR HAS BEEN GARAGED CONTINUOUSLY SINCE I HAVE OWNED IT OVER 7 YEARS. THERE WAS NO ACCIDENT OR INCIDENT TO CAUSE THE CRACKING. IT IS A SERIOUS POTENTIAL AIRBAG SAFETY ISSUE. ACURA DOES NOT WANT TO ADDRESS THE ISSUE DESPITE A MU... Read more
Incident date: May 1, 2017
MY DASHBOARD HAS TWO LONG VERTICAL CRACKS DIRECTLY OVER THE PASSENGER SIDE AIRBAG. THIS IS A KNOWN ISSUE WITH THIS VEHICLE AS NOTED BY THE NUMEROUS COMPLAINTS RECEIVED. THE CAR HAS BEEN GARAGED CONTINUOUSLY SINCE I HAVE OWNED IT OVER 7 YEARS. THERE WAS NO ACCIDENT OR INCIDENT TO CAUSE THE CRACKING. IT IS A SERIOUS POTENTIAL AIRBAG SAFETY ISSUE. ACURA DOES NOT WANT TO ADDRESS THE ISSUE DESPITE A MU... Read more
Incident date: Aug 6, 2017
A LARGE CRACK HAS APPEARED ON THE DASH PANEL COVERING PASSENGER SIDE AIRBAG. I FEAR THIS WILL GET IN THE WAY OF DEPLOYING PASSENGER SIDE AIRBAG IN AN EMERGENCY SITUATION AND/OR POTENTIALLY GENERATE DANGEROUS SHARDS. THIS SEEMS TO BE A KNOWN PROBLEM WHEN I VISITED THE ACURA SERVICE DEPARTMENT EARLIER TODAY, BUT THEY HAVE SO FAR REFUSED TO ADVISE ME ON A SUITABLE COURSE OF ACTION. MY CAR HAS NEVE... Read more
Incident date: Mar 15, 2016
KEYLESS ENTRY COMMUNICATION ISSUE ON 2015 ACURA MDX FOR REFERENCE, KEY FOB LOCATED IN PURSE. PURSE DRAPED OVER RIGHT SHOULDER AND RESTING AGAINST THE CAR DOOR, KEY FOB NOT SITTING NEXT TO A CELL PHONE. KEYLESS ENTRY WILL NOT UNLOCK WHEN HANDLE PULLED OR LOCK WHEN BUTTON ON DOOR HANDLED PUSHED WITH INDEX FINGER. TO SOLVE, KEY FOB MUST BE PULLED OUT OF MY PURSE AND LOCK/UNLOCK BUTTON PRESSED. MY P... Read more
Incident date: Aug 12, 2012
TAMARA RECALL MY SRS LIGHT STAYS ON CONTINUALLY. I AM CONCERNED THERE IS A PROBLEM WITH THE AIRBAGS. I NEED TO KNOW IF IT IS SAFE TO HAVE SOMEONE IN THE PASSENGER SEAT OR IF THE AIRBAG IS DEFECTIVE AND IS A RECALL. I DO NOT DRIVE THIS CAR VERY OFTEN BUT NOW I HAVE TO BECAUSE I HAVE NO OTHER TRANSPORTATION.
Incident date: Aug 10, 2017
SUDDEN INADVERTENT BRAKING, ESPECIALLY WITHOUT ILLUMINATION OF THE BRAKE LIGHTS. AFTER THE SUDDEN BRAKING, THE VSA LIGHT WILL BE ON. THIS IS THE EXACTLY SAME PROBLEM AS THE RECALL ACURA HAS MADE TO ACURA MDX 2005/2006 (THE NAME OF THIS RECALL IS: VSA ECU MALFUNCTION. THIS PROBLEM HAPPENED BOTH IN HIGHWAYS AND CITY STREETS FOR ME.
Incident date: Jun 28, 2017
I AM 27 YEARS OLD FEMALE THAT WAS IN A CAR ACCIDENT WITH MY BOYFRIEND AND HIS MOM. MY BOYFRIENDS MOM WAS THE DRIVER, I WAS THE FRONT SEAT PASSENGER AND MY BOYFRIEND WAS IN THE BACK SEAT. BOTH MY BOYFRIENDS MOM AND I WERE WEARING OUR SEATBELTS. AFTER HANGING OUT FOR THE DAY MY BOYFRIENDS MOM WAS DROPPING US OFF AT HOME AND THAT WAS WHEN IT HAPPENED. AS SHE WAS BACKING UP OUT OF THE DRIVEWAY, THE AC... Read more
Crash
1 injured
Incident date: Jun 28, 2017
I AM 27 YEARS OLD FEMALE THAT WAS IN A CAR ACCIDENT WITH MY BOYFRIEND AND HIS MOM. MY BOYFRIENDS MOM WAS THE DRIVER, I WAS THE FRONT SEAT PASSENGER AND MY BOYFRIEND WAS IN THE BACK SEAT. BOTH MY BOYFRIENDS MOM AND I WERE WEARING OUR SEATBELTS. AFTER HANGING OUT FOR THE DAY MY BOYFRIENDS MOM WAS DROPPING US OFF AT HOME AND THAT WAS WHEN IT HAPPENED. AS SHE WAS BACKING UP OUT OF THE DRIVEWAY, THE AC... Read more
Crash
1 injured
Incident date: Sep 1, 2016
SEPT 2016 WAS HAVING AN ISSUE WITH THE SRS LIGHT REMAINING ON CONSTANTLY. SEAT BELT BUCKLE UNDER RECALL, HAD THAT REPLACED'THAT DID NOT FIX THE PROBLEM. JULY 2017 NOW THE DASHBOARD ON PASSENGER SIDE HAS A DEEP STRAIGHT CRACK. I HAVE DONE RESEARCH AND HUNDREDS OF OTHER ACURA TL HAVE THIS ISSUE. THE AIRBAG IS IN THAT DASHBOARD RIGHT WHERE THE CRACK IS. ACURA REFUSES TO ACKNOWLEDGE A SAFETY ISSUE AND... Read more