Showing 17,413 complaints for ACURA
Incident date: Sep 24, 2017
I WAS DRIVING AT APPROXIMATELY 70 MPH IN IOWA ON A 4-LANE (NON-INTERSTATE) WHEN MULTIPLE FAULT LIGHTS APPEARED ON THE VEHICLE DASH, AND THE ON-BOARD COMPUTER ABRUPTLY SLOWED THE VEHICLE'S SPEED TO 40 MPH OR LESS. REPEAT, ABRUPTLY. FORTUNATELY I WAS NOT ON AN INTERSTATE AMID A PACK OF 18-WHEELERS RUNNING NOSE-TO-TAIL AT 70+ MPH, WHICH COULD HAVE RESULTED IN A MAJOR ACCIDENT! LATER I FOUND THAT THE
... PUSH-BUTTON TRANSMISSION SELECTORS (JPEG PHOTO ATTACHED) CAN BE AFFECTED BY DEBRIS SUCH AS CRUMBS, SAND, OR LIQUID. SEE THE ATTACHED ACURA SERVICENEWS ARTICLE #B17010C VERSION #2, DATED FEBRUARY 2017 (PDF FILE ATTACHED). SEE ALSO THE CONSUMER REPORTS ARTICLE AT HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-SAFETY/CARS-WITH-CONFUSING-OR-DANGEROUS-SHIFTERS/. I HAVE ALSO ATTACHED TWO WARRANTY REPAIR INVOICES, 9/25/2017 AND 10/04/2017.Read more
Incident date: Sep 24, 2017
I WAS DRIVING AT APPROXIMATELY 70 MPH IN IOWA ON A 4-LANE (NON-INTERSTATE) WHEN MULTIPLE FAULT LIGHTS APPEARED ON THE VEHICLE DASH, AND THE ON-BOARD COMPUTER ABRUPTLY SLOWED THE VEHICLE'S SPEED TO 40 MPH OR LESS. REPEAT, ABRUPTLY. FORTUNATELY I WAS NOT ON AN INTERSTATE AMID A PACK OF 18-WHEELERS RUNNING NOSE-TO-TAIL AT 70+ MPH, WHICH COULD HAVE RESULTED IN A MAJOR ACCIDENT! LATER I FOUND THAT THE
... PUSH-BUTTON TRANSMISSION SELECTORS (JPEG PHOTO ATTACHED) CAN BE AFFECTED BY DEBRIS SUCH AS CRUMBS, SAND, OR LIQUID. SEE THE ATTACHED ACURA SERVICENEWS ARTICLE #B17010C VERSION #2, DATED FEBRUARY 2017 (PDF FILE ATTACHED). SEE ALSO THE CONSUMER REPORTS ARTICLE AT HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-SAFETY/CARS-WITH-CONFUSING-OR-DANGEROUS-SHIFTERS/. I HAVE ALSO ATTACHED TWO WARRANTY REPAIR INVOICES, 9/25/2017 AND 10/04/2017.Read more
Incident date: Sep 24, 2017
I WAS DRIVING AT APPROXIMATELY 70 MPH IN IOWA ON A 4-LANE (NON-INTERSTATE) WHEN MULTIPLE FAULT LIGHTS APPEARED ON THE VEHICLE DASH, AND THE ON-BOARD COMPUTER ABRUPTLY SLOWED THE VEHICLE'S SPEED TO 40 MPH OR LESS. REPEAT, ABRUPTLY. FORTUNATELY I WAS NOT ON AN INTERSTATE AMID A PACK OF 18-WHEELERS RUNNING NOSE-TO-TAIL AT 70+ MPH, WHICH COULD HAVE RESULTED IN A MAJOR ACCIDENT! LATER I FOUND THAT THE
... PUSH-BUTTON TRANSMISSION SELECTORS (JPEG PHOTO ATTACHED) CAN BE AFFECTED BY DEBRIS SUCH AS CRUMBS, SAND, OR LIQUID. SEE THE ATTACHED ACURA SERVICENEWS ARTICLE #B17010C VERSION #2, DATED FEBRUARY 2017 (PDF FILE ATTACHED). SEE ALSO THE CONSUMER REPORTS ARTICLE AT HTTPS://WWW.CONSUMERREPORTS.ORG/CAR-SAFETY/CARS-WITH-CONFUSING-OR-DANGEROUS-SHIFTERS/. I HAVE ALSO ATTACHED TWO WARRANTY REPAIR INVOICES, 9/25/2017 AND 10/04/2017.Read more
Incident date: Jun 1, 2014
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE
... I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.Read more
Crash
1 injured
Incident date: Jun 1, 2014
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE
... I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.Read more
Crash
1 injured
Incident date: Jun 1, 2014
TAKATA RECALL I WAS IN A CAR ACCIDENT IN JUNE OF 2014. I WAS PULLING AWAY FROM A STOP SIGN. AS I WAS DRIVING A SUBURBAN (BELIEVE) TURNED IN FRONT OF ME. TRIED TO GET OUT OF THE WAY BUT DIDN'T QUITE MAKE IT. I HIT THE SIDE OR BACK OF HIS VEHICLE . I FELT LIKE I HIT A BRICK WALL WITH MY FACE. THAT WAS MY FACE HITTING THE AIR BAG.I WAS ON THE SERVICE ROAD LEAVING THE MALL. I DON'T THINK THE DATE
... I WROTE IN ON THIS FORM IS CORRECT. I'M NOT SURE OF THE DAY.Read more
Crash
1 injured
Incident date: May 2, 2017
AIR BAG LIGHT KEEPS COMING ON & OFF WHILE I'M DRIVING & IN IDLE .
Incident date: Nov 1, 2017
WHILE DRIVING TO WORK ON THE HIGHWAY, THE "CHECK POWER STEERING SYSTEM" WARNING CAME ON. I NOTICED THE STEERING WAS ERRATIC AND FELT I DIDN'T HAVE MUCH CONTROL ANY LONGER. I IMMEDIATELY PULLED ASIDE AND TRIED TO SEARCH FOR THE WARNING. I TOOK IT TO MY ACURA DEALER AND WAS QUOTED $1200 TO FIX THE EPS MODULE. I WAS SHOCKED BY THE COST AND HOW QUICKLY THE SYSTEM FAILED. MY CAR IS 2012 ACURA TL WITH A
... BOUT 95K MILES. I HAVE NEVER HAD THIS HAPPEN TO ANY OF MY OTHER CARS. I HAVE OWNED TWO ACURA IN THE PAST. WITH THIS ISSUE, I HAVE TO GET IT FIXED. IT SEEMS LIKE THIS IS A MANUFACTURER DEFECT AND SHOULD BE COVERED BY HONDA/ACURA. DISAPPOINTED TO HAVE TO BEAR THIS COST...BUT RATHER BE SAFE THAN SORRY.Read more
Incident date: Jun 9, 2017
WHEN THE ENGINE DOES NOT RESPOND TO THE THROTTLE, YOU CONTINUE TO DEPRESS THROTTLE, THEN THE ENGINE BEGINES TO JERK AND SLOWLY ACCELERATE. ENGINE APPEARS TO DIE WHEN YOU ARE IN THE SLOW DOWN SITUATION. I HAVE TO PRESS ACCELERATOR TO THE FLOOR TO GET THE CAR GOING. GETTING ON THE HIGHWAY, IS VERY UNSAFE BECAUSE YOU NEED A LOT OF ROOM TO ACCELERATE BECAUSE A V6 ENGINE HESITATED AT THE ACCELERATI
... ON AND EVEN YOU ALREADY DRIVING. PASSING CARS IS NOT EVEN AN OPTION, FAILURE TO ACCELERATE QUICKLY IS NOT POSSIBLE . STARTED EXPERIENCING IT AT 800 MILES . VERY UNSAFE, UNPREDICTABLE, AND A BIG DISSAPOINTMENT.Read more
Incident date: May 24, 2017
I WAS ON MY WAY TO WORK. I WAS COMING DOWN THE HIGHWAY WHEN SUDDENLY WE HEARD WHAT SOUNDED LIKE A ROCK OR AN OTHER OBJECT HIT THE TOP OF MY VEHICLE BUT, WE DIDN'T SEE THE ROCK OR OBJECT. IT WAS A HARD HIT PER THE SOUND. MY SON WAS IN THE VEHICLE WITH ME. HE PULLED BACK THE SUNROOF COVER AND WE SAW THAT THE SUNROOF WAS SHATTERED. AS I DROPPED MY SON OFF AT WORK, WE WERE ABLE TO FURTHER EXAMINE
... THE DAMAGE. THE SHATTERED PIECES OF GLASS WAS BLOWING OFF THE ROOF AS I CONTINUED TO DRIVE THE VEHICLE MAKING IT A SAFETY CONCERN. THEREFORE, I HAD TO GET THE SUNROOF REPAIRED IMMEDIATELY. I CONTACTED THE ACURA DEALERSHIP FIRST FOR THE REPAIR AND THEY INFORMED ME THAT THEY DIDN'T REPAIR SUNROOFS. AFTER SHOPPING AROUND FOR AN AFFORDABLE PRICE, I TOOK IT TO A AUTO GLASS REPAIR SHOP AND THEY REPAIRED IT. I FOUND MYSELF WITH AN UNEXPECTED OUT-OF- POCKET EXPENSIVE REPAIR COST OF A LITTLE LESS THAN $500. I WAS LATER INFORMED OF AN CURRENT INVESTIGATION ON EXPLODING SUNROOFS. I'M WONDERING IF THAT'S WHAT I EXPERIENCED WITH VEHICLE'S SUNROOF. I DO HAVE PHOTOS BUT NOT ABLE TO UPLOAD AT THIS TIME.Read more
Incident date: Jul 15, 2017
THE AUTOMATIC BRAKE MITIGATION SYSTEM HAS DEPLOYED ON 3 SEPARATE OCCASIONS FOR NO APPARENT REASON. EACH TIME I WAS DRIVING ON A CLEAR ROAD WITH NO OBSTRUCTIONS OR TRAFFIC IN FRONT OF MY VEHICLE WHEN THE SYSTEM ACTIVATED AND BEGAN BRAKING . THIS HAS NOT LET TO AN ACCIDENT YET BUT I THINK IT IS AN OBVIOUS SAFETY HAZARD BECAUSE IT COULD CAUSE A DRIVER FOLLOWING BEHIND ME TO "REAR - END" ME OR IT C
... OULD CAUSE ME TO HAVE A SINGLE CAR ACCIDENT IN MY OWN CAR BY UN-NECESSARILY BRAKING ON A ROADWAY COMPROMISED BY RAIN, SNOW OR ICE WHEN I WAS NOT PREPARED OR UNABLE TO MANAGE A BRAKING EPISODE. I HAVE REPORTED THIS TO THE DEALER BUT THE PROBLEM IS OBVIOUSLY VERY INTERMITTENT AND THEY COULD NOT REPRODUCE IT NOR DIAGNOSE IT. I FEEL THIS IS A CLEAR SAFETY ISSUE ON A PRIMARY SAFETY SYSTEM..Read more
Incident date: Oct 21, 2017
MY TSX IS CLOSE TO 80K MILES. I HAVE HAD NO SIGNIFICANT ISSUES WITH THIS CAR UNTIL NOW. I STARTED MY CAR ONE MORNING AND SAW A "CHECK POWER STEERING" NOTIFICATION AND THE POWER STEERING ICON ILLUMINATED ON THE DASH. ONE SHOP ATTEMPTED TO RESET THE EPS (ELECTRIC POWER STEERING) SYSTEM AND MAKE SURE THE VOLTAGES LOOKED OK. THIS WORKED FOR 3 DAYS BEFORE I HAD THE SAME "CHECK POWER STEERING" NOTIFICAT
... ION AND LIGHT ILLUMINATED ON THE DASH. THIS WILL RESULT IN A FIX IN THE REALM OF $2000 FOR A TOTAL REPLACEMENT OF THE STEERING RACK. I'M VERY UNPLEASANTLY SURPRISED THAT ACURA HAS NOT ISSUED SOME SORT OF RECALL FOR THIS ISSUE BECAUSE OF THE LARGE AMOUNT OF ISSUES THAT ARE SIMILAR TO MINE. ACURA WAS VERY PROMPT WITH FIXING MY TAKATA AIRBAG, BUT AFTER THIS I HAVE TO SAY I AM NO LONGER IMPRESSED.Read more
Incident date: Oct 1, 2016
TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND
... THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909Read more
Incident date: Oct 1, 2016
TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND
... THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909Read more
Incident date: Oct 1, 2016
TAKARTA AIRBAG. I HAVE NO INFORMATION THAT THE AIRBAG IN MY CAR WAS FIXED. I AM ALSO HAVING PROBLEMS WITH MY CAR'S POWER. IT MOVES SO SLOW WHEN PULLING OFF. I HAVE ALSO HAD PROBLEMS WITH MY DRIVER'S SIDE WINDOW. YOU CAN HEAR WIND AND WHAT APPEARS TO BE A PLASTIC SOUND WHEN YOU GET UP TO SPEEDS OVER 20 MILES PER HOUR. I HAVE GOTTEN NOTIFICATION THAT MY CAR HAS A RECALL ON THE AIRBAGS AND
... THE LIGHTS ARE DEFECTIVE. I DO NOT TRUST MACCHURCHILL BECAUSE I HAVE BEEN DECEIVED BY THIS COMPANY. PLEASE HELP.0909Read more
Incident date: Jun 30, 2017
TAKATA RECALL AIRBAG WENT OFF AFTER A MINOR BUMP BY MY GARAGE DOOR. VEHICLE WAS IN MOTION BUT AT A SLOW SPEED. VEHICLE ONLY HAS LIABILITY COVERAGE AND UNINSURED COVERAGE, SO NO CLAIM WAS FILED.
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRVING VARIOUS SPEEDS, THE VEHICLE SHIFTED BETWEEN GEARS VERY ROUGHLY. ADDITIONALLY, THE VEHICLE TOOK AN EXCESSIVELY LONG TIME TO STOP AFTER APPLYING THE BRAKE PEDAL. WHILE THE CONTACT'S SON WAS DRIVING 15 MPH, THE DRIVER APPLIED THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A POLE. THERE WERE NO INJURIES AND A PO
... LICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE COSMETIC DAMAGE WAS REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ON ANOTHER OCCASION, WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP AGAIN. AS A RESULT, THE DRIVER STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DCH MONTCLAIR ACURA (100 BLOOMFIELD AVE, VERONA, NJ 07044) WHERE THE COSMETIC DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE CONTINUED TO RECUR AND THE VEHICLE WAS TAKEN TO RAMSEY ACURA (65 NJ-17, RAMSEY, NJ 07446) WHERE THE DEALER UPDATED UNSPECIFIED SOFTWARE ON THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A DIFFERENT DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF UPDATED 8/3/18*JBRead more
Crash
Incident date: Jan 15, 2016
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRVING VARIOUS SPEEDS, THE VEHICLE SHIFTED BETWEEN GEARS VERY ROUGHLY. ADDITIONALLY, THE VEHICLE TOOK AN EXCESSIVELY LONG TIME TO STOP AFTER APPLYING THE BRAKE PEDAL. WHILE THE CONTACT'S SON WAS DRIVING 15 MPH, THE DRIVER APPLIED THE BRAKES; HOWEVER, THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A POLE. THERE WERE NO INJURIES AND A PO
... LICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A BODY SHOP WHERE THE COSMETIC DAMAGE WAS REPAIRED, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. ON ANOTHER OCCASION, WHILE THE CONTACT'S SON WAS DRIVING 10 MPH, THE DRIVER APPLIED THE BRAKES, BUT THE VEHICLE FAILED TO STOP AGAIN. AS A RESULT, THE DRIVER STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO DCH MONTCLAIR ACURA (100 BLOOMFIELD AVE, VERONA, NJ 07044) WHERE THE COSMETIC DAMAGE WAS REPAIRED; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE CONTINUED TO RECUR AND THE VEHICLE WAS TAKEN TO RAMSEY ACURA (65 NJ-17, RAMSEY, NJ 07446) WHERE THE DEALER UPDATED UNSPECIFIED SOFTWARE ON THE VEHICLE, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUGGESTED A DIFFERENT DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 7,500. *BF UPDATED 8/3/18*JBRead more
Crash
Incident date: Sep 25, 2017
THE SUNROOF EXPLODED WHILE DRIVING ON THE INTERSTATE IN MORNING TRAFFIC GOING AT LEAST 65 MPH.
Incident date: Oct 21, 2017
"TAKATA RECALL" THE AIRBAG DASH LIGHTS CAME BACK ON IN THE VEHICLE AGAIN SHORTLY (APPROXIMATELY 1-2 WEEKS) AFTER THE ACURA DEALERSHIP PERFORMED THE RECALL REPAIR TO THE AIRBAGS. THE VEHICLE WAS IMMEDIATELY TAKEN BACK TO THE DEALERSHIP FOR EVALUATION.
Incident date: Oct 21, 2017
"TAKATA RECALL" THE AIRBAG DASH LIGHTS CAME BACK ON IN THE VEHICLE AGAIN SHORTLY (APPROXIMATELY 1-2 WEEKS) AFTER THE ACURA DEALERSHIP PERFORMED THE RECALL REPAIR TO THE AIRBAGS. THE VEHICLE WAS IMMEDIATELY TAKEN BACK TO THE DEALERSHIP FOR EVALUATION.
Incident date: Oct 16, 2017
THE POWER STEERING LINE IS POURING OUT THE FLUID AND BURNS UNDER THE CAR CAUSING SMOKE
Incident date: Oct 16, 2017
THE POWER STEERING LINE IS POURING OUT THE FLUID AND BURNS UNDER THE CAR CAUSING SMOKE
Incident date: Oct 16, 2017
THE POWER STEERING LINE IS POURING OUT THE FLUID AND BURNS UNDER THE CAR CAUSING SMOKE
Incident date: Oct 20, 2017
LOST POWER STEERING WHILE DRIVING. ALSO AT THE SAME TIME TIRE PRESSURE MONITORING SYSTEM LIT UP SAYING TIRES WERE LOW, WHEN CHECKED THE TIRES WERE AT PROPER PRESSURE.
Incident date: Oct 20, 2017
LOST POWER STEERING WHILE DRIVING. ALSO AT THE SAME TIME TIRE PRESSURE MONITORING SYSTEM LIT UP SAYING TIRES WERE LOW, WHEN CHECKED THE TIRES WERE AT PROPER PRESSURE.
Incident date: Oct 20, 2017
LOST POWER STEERING WHILE DRIVING. ALSO AT THE SAME TIME TIRE PRESSURE MONITORING SYSTEM LIT UP SAYING TIRES WERE LOW, WHEN CHECKED THE TIRES WERE AT PROPER PRESSURE.
Incident date: Oct 17, 2017
1ST INCIDENT - ON OCT 17TH 2017, ON MY WAY BACK FROM GYM AND THIS IS A STREET DRIVE. I WAS APPROACHING A STOP SIGN WHICH IS ON A SORT OF A HILL. I PRESSED THE BRAKES AND THE CAR ACCELERATED INSTEAT AND I COULD NOT STOP AT THE STOP SIGN. I DID PRESS IT AGAIN HARDER AND THE CAR STOPPED BUT I HAD ALREADY CROSSED THE STOP SIGN BY THEN. I WAS CONFUSED AND SCARED BUT ASSUMED THAT IT WAS MY FAULT AND CON
... TINUED HOME DRIVING CAREFULLY. 2ND INCIDENT - ON THE SAME DAY ON MY WAY TO WORK, THE EXACT SAME THING HAPPENED AND AGAIN I PRESSED VERY HARD ON THE BRAKES THE SECOND TIME AND THAT HELPED. BY THIS TIME I WAS SURE SOMETHING IS WRONG WITH THE CAR. 3RD INCIDENT - SAME DAY ON MY WAY BACK FROM WORK, THIS TIME I WAS BEING VERY CAREFUL AND RIVING VERY SLOW IN THE RIGHT MOST LANE, THE EXACT SAME THING HAPPENED. I DID NOT DRIVE THE CAR AFTER THAT AND THE CAR IS WITH THE CERRITOS ACURA SERVICE CENTER. NOT SURE IF I CAN DRIVE THAT CAR ANYMORERead more
Incident date: Sep 9, 2017
TAKATA RECALL. HAVE BEEN TRYING TO MAKE APPOINTMENT TO FIX PROBLEM FOR OVER A MONTH. NEAREST ACURA DEALER IS 68 MILES AWAY. CALLED 1-888-234-2138 (HONDA INTL.) THY SAID TO MAKE APPOINTMENT WITH NEAREST HONDA DEALER, EAST COAST HONDA IN MYRTLE BEACH, S.C. INTNL. HONDA CASE NUMBER 06380917. THESE PEOPLE KEEP REFERRING ME TO THE OTHER. EAST COAST HONDA SAID THEY'LL CALL ME WITH APPOINTMENT AS SOON A
... S THEY RECEIVE THE PART, (NEW AIRBAG). HAVE NOT HEARD FROM ANYONE. CAN YOU HELP? NOT SURE OF DATE I FIRST CALLED. PRETTY SURE IT WAS IN SEPTEMBER.Read more
Incident date: Oct 23, 2017
THE FRAME THAT SUPPORTS THE ENGINE IS RUSTING OUT!....IT ONLY SOUNDED LIKE A SQUEAK...BUT THE ISSUE IS WAY BIGGER THAN ANTICIPATED...IT ONLY MAKES A SOUND WHEN BACKING UP OR TURNING....OTHER PARTS RELATED TO THE FRAME ARE ALSO AFFECTED.
Incident date: Jan 1, 2017
1) HARSH TRANSMISSION SHIFTS THE TRANSMISSION'S GEAR SHIFTS (BOTH UP AND DOWN) ARE JERKY, AND IT'S VERY OBVIOUS & UNPLEASANT WHEN COMPARED TO DRIVING OTHER CARS (EVEN TO A 2005 TOYOTA COROLLA). THE SHIFTS SEEM MUCH HARSHER ESPECIALLY WHEN DOWNSHIFTING. WHEN THE CAR SLOWS DOWN, THERE IS A SUDDEN JERK AND A NOTICEABLE DROP IN SPEED. I'VE CONCLUDED THAT IT OCCURS MOST WHEN THE TRANSMISSION DOWNSH
... IFTS FROM GEAR 5 TO 4 (AROUND 30-35 MPH) AND 4 TO 3 (AT 20 MPH). IT ALMOST APPEARS THAT WHEN THE CAR IS IN "DRIVE" IT SHIFTS TOO EARLY CAUSING THE CAR TO JERK AND SLOW DOWN AS IF I QUICKLY PRESSED THE BRAKES (I.E. ENGINE BRAKING). I ALSO HAVE NOTICED THAT WHEN THE CAR IS IN "SPORT" MODE, THE HARSH DOWNSHIFT IS NOT AS EVIDENT AND MUCH SMOOTHER/NORMAL. THIS IS A SIGNIFICANT SAFETY ISSUE AS THE SUDDEN JERK & SLOW-DOWNS ARE UNEXPECTED FOR DRIVERS BEHIND ME, ESPECIALLY SINCE THERE ARE NO VISUAL INDICATORS/WARNINGS (E.G. BRAKE LIGHTS DON'T COME WHEN THIS HAPPENS). PLUS NOT TO MENTION A WASTE OF MY GAS AS I HAVE TO PRESS THE GAS TO GET IT BACK UP THE CRUISING SPEED NEEDED. I BROUGHT THIS UP TO THE SERVICE TEAM AT ACURA MCGRATH IMMEDIATELY AFTER MY PURCHASE AND SO FAR I'VE HEARD THAT "ACURA TRANSMISSIONS ARE QUITE STRANGE AND HAVE THEIR OWN NUANCES COMPARED TO ALL OTHER CAR MAKES AND THIS DOWNSHIFTING THAT I EXPERIENCE IS BY DESIGN". HOWEVER, DURING BOTH OF MY TEST DRIVES AT 2 DIFFERENT DEALERSHIPS, I DID NOT FEEL THIS AT ALL. MY FRIENDS WHO HAVE DRIVEN WITH ME HAVE ALSO NOTICED THIS AND MENTIONED IT'S UNPLEASANT AND UNEXPECTED FOR A LUXURY CAR. EVEN AFTER THE MEMORY RESET THAT WE DID A COUPLE WEEKS AGO, THIS IS STILL NOTICEABLE ON BOTH UP & DOWNSHIFTS (AGAIN, HARSHEST SHIFT EXPERIENCED WHEN DOWN SHIFTING WHEN SLOWING DOWN AT 20 MPH).Read more
Incident date: Dec 12, 2016
BRAKE NOISE: BRAKES MAKE A LOUD THUMPING/KNOCKING NOISE WHEN I STEP OFF THE BRAKE TO START CRAWLING FROM A COMPLETE STOP IN 'DRIVE' MODE (I.E. AT A RED LIGHT OR STOP SIGN). HERE ARE VIDEOS WHICH DEMONSTRATE THIS. THIS HAPPENS VERY FREQUENTLY AND IS LOUD. AND IN RARE OCCASIONS, THE BRAKES MAKE A SQUEALING NOISE. OVERALL, THE BRAKES ARE WORKING (E.G. I CAN USE THEM TO STOP FINE) BUT THESE ISSU
... ES ARE FREQUENT ENOUGH THAT IT'S CONCERNING, IRRITATING AND REALLY, JUST COMPLETELY EMBARRASSING TO DRIVE WITH SUCH A HIGH-END BRAND. PLEASE SEE THE VIDEOS BELOW WHICH HIGHLIGHT THESE NOISES. I NOTICED IT ALSO HAPPENS WHEN I'M SHIFTING AROUND FROM PARK/REVERSE/DRIVE WHEN I'M THE PARKING LOT (SOUNDS LIKE THE CAR IS REGURGITATING). AGAIN, THIS IS VERY CONCERNING (I.E. IS THE BRAKE GOING TO GIVE OUT SOME TIME WITHOUT ME KNOWING), ANNOYING TO HEAR/FEEL, AND QUITE EMBARRASSING AS MY PASSENGERS AS WELL AS FOLKS OUTSIDE MY CAR CAN HEAR IT. I FEEL IT'S UNACCEPTABLE FOR SUCH A NEW CAR. ANY SUGGESTIONS​ ON WHAT I SHOULD DO? HAS ANYTHING COME BACK FROM SERVICE BULLETINS OR THE ENGINEERS IN CALIFORNIA? I NOTICED SOME TSB'S RELATED TO THE BRAKES. (1) BRAKE NOISE - MARCH 5TH: HTTPS://GOO.GL/PHOTOS/CM1Q4BFYBJNKBSXU9 (2) BRAKE NOISE - MARCH 6TH: HTTPS://GOO.GL/PHOTOS/CC5GLRDQ1VHBTWNI7Read more
Incident date: Jan 1, 2017
BLUETOOTH CONNECTION DROPS: MY IPHONE IS CONSTANTLY GETTING DROPPED AND THEN RECONNECTED BY THE BLUETOOTH STEREO SYSTEM. THIS IS INCREDIBLY FRUSTRATING AS I'VE MISSED DIRECTIONS WHEN USING THE GPS NAVIGATION ON MY PHONE AS WELL AS LOST AUDIO WHEN ON PHONE CALLS. THIS HAS PROVEN TO BE CUMBERSOME AND UNSAFE AS IT FORCES ME TO HAVE TO FUMBLE WITH MY PHONE WHILE DRIVING IN TRAFFIC, MAKING OBSOLETE
... THE "HANDS-FREE" SAFETY FEATURE OF THE CAR AS ADVERTISED. I'VE MISSED MANY GPS TURNS BECAUSE OF THIS AND HAVE HAD TO PICK UP MY PHONE WHILE DRIVING TO FRANTICALLY FIND OUT HOW TO RE-ROUTE MY NAVIGATION. THE SAME IS EXPERIENCED WITH MY WIFE'S IPHONE. HERE'S SOME VIDEOS THAT SHOW MY PHONE DISCONNECTING WHILE DRIVING: HTTPS://PHOTOS.APP.GOO.GL/B0NURXD0ZHTNCHQX1Read more
Incident date: Aug 15, 2014
ALARM FOR AIRBAG TURNED RED ALL TIME. REQUEST FOR TESTS AND VERIFICATIONS WERE DENIED BY DEALER.
Incident date: Oct 20, 2017
I NOTICED VIBRATION WHILE DRIVING IN TOWN AS IF I HAD FLAT TIRES, AND ESPECIALLY WHEN I WAS ACCELERATING. AFTER A WEEK I HAD MY SUV CHECKED AT THE GARAGE. THEY HAD TO REPLACE THE RIGHT AND LEFT LINE AXLE ASSEMBLIES WHICH WAS QUITE EXPENSIVE. THE MECHANICS TOLD ME THAT IT WAS COMPLETELY FINISHED AND FOUND IT HIGHLY UNUSUAL FOR A 2012 ACURA RDX.
Incident date: Aug 1, 2016
I AM THE OWNER OF THIS AUTOMOBILE & HAD THIS MATTER TAKEN CARE OF SUMMER 2016. I TOOK IT TO SUPERIOR ACURA OF DAYTON; 60 LOOP RD. CENTERVILLE, OHIO 45459. BUSINESS # (937)435-5115. THE PASSENGER FRONTAL AIRBAG INFLATOR WAS REPLACE FREE OF CHARGE. I'M SURE SOMEONE THERE WILL BE ABLE TO CALL HERE & CLARIFY. MY NAME IS [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
... T (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Sep 22, 2017
TPMS CHECK TPMS SYSTEM
Incident date: Sep 12, 2017
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO HENDRICK ACURA (6824 E INDEPENDENCE BLVD, CHARLOTTE, NC) WHERE IT WAS DIAGNOSED THAT THE THIRD GEAR PRESSURE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MAN
... UFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.Read more
Incident date: Apr 18, 2017
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER DRIVING OVER ANY ROAD SURFACE, AN ABNORMAL NOISE WAS HEARD. THE NOISE OCCURRED AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO NORRIS ACURA WEST (8559 BALTIMORE NATIONAL PIKE, ELLIOTT CITY, MD) WHERE IT WAS DIAGNOSED THAT THIS WAS A COMMON FAILURE THAT WAS INHERENT TO THIS VEHICLE MODEL. THE VEHICLE WAS ALSO TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE RD,
... LAUREL, MD), BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT RESPOND. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.Read more
Incident date: Oct 16, 2017
EMISSIONS SYSTEM PROBLEM LIGHT IS COMING ON AND JUST WANTED TO SEE IF THERE IS A PROBLEM WITH THIS.
Incident date: May 31, 2014
TL* THE CONTACT OWNS A 2010 ACURA TL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SWERVED INTO THE MEDIAN TO AVOID A DOG IN THE ROAD. THE AIR BAG INDEPENDENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED THREE FRACTURED RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TA
... KEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.Read more
Crash
1 injured
Incident date: Aug 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOARDWALK ACURA (6806 TILTON RD, EGG HARBOR TOWNSHIP, NJ 08234, PHONE NUMBER: (
... 609) 428-4496), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Oct 10, 2017
I HAVE 2004 ACURA TL, ABOUT 105000 MILES. AIRBAG LIGHT WAS INTERMITTENT, NOW STAYS ON, DASHBOARD ON TOP PASSENGER SIDE CRACKED SEVERAL MONTHS AGO. THE VEHICLE HAS NO PREVIOUS AIRBAG DEPLOYMENT. MAY CAUSE AIRBAG DEPLOYMENT, SAFETY ISSUE?
Incident date: Oct 17, 2017
TL* THE CONTACT OWNS A 2016 ACURA RDX. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE EXITING A FUEL SERVICE STATION. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT, THE STEERING WHEEL ABRUPTLY LOCKED AND THE VEHICLE DROVE INTO A DITCH. THERE WERE NO INJURIES. THE STEERING WHEEL REGAINED NORMAL OPERATION WHILE REVERSING THE VEHICLE OUT OF THE DITCH. THE CONTACT DROVE T
... HE VEHICLE HOME. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.Read more
Incident date: Oct 6, 2017
WENT TO TURN ON WINDSHIELD WIPERS AND THEY WON'T WIPE NEITHER WILL THE FLUID. TRIED WITH THE VEHICLE PARKED AND IN MOTION
Incident date: Oct 6, 2017
WENT TO TURN ON WINDSHIELD WIPERS AND THEY WON'T WIPE NEITHER WILL THE FLUID. TRIED WITH THE VEHICLE PARKED AND IN MOTION
Incident date: Oct 5, 2017
I WAS DRIVING AROUND 40MPH AND ALL OF SUDDEN THE "ELETRONIC POWER STEERING SYSTEM" LIGHT WENT ON. I WAS NOT ABLE TO STEER AT ALL. I HAD TO USE ALL MY ENERGY ALONG WITH BODY WEIGHT TO PULL THE STEERING WHEEL TO THE RIGHT SO THAT I COULD PARK ALONG THE CURB. I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE THIS HAPPENED WHEN I WAS TRYING TO CHANGE LANE. I TOOK TO THE DEALER AND THEY TOOK ME THE DIAGNOS
... TIC CODE 32-09 (POWER STEERING MODULE FAILURE). THEY QUOTED ME $900. VERY EXPENSIVE. THIS IS A VERY SERIOUS ISSUE AND WELL KNOWN ISSUE WITH HONDA AND ACURA. IT CAN BE LIFE THREATEN ISSUE TO SOME PEOPLE.Read more
Incident date: Oct 5, 2017
I WAS DRIVING AROUND 40MPH AND ALL OF SUDDEN THE "ELETRONIC POWER STEERING SYSTEM" LIGHT WENT ON. I WAS NOT ABLE TO STEER AT ALL. I HAD TO USE ALL MY ENERGY ALONG WITH BODY WEIGHT TO PULL THE STEERING WHEEL TO THE RIGHT SO THAT I COULD PARK ALONG THE CURB. I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE THIS HAPPENED WHEN I WAS TRYING TO CHANGE LANE. I TOOK TO THE DEALER AND THEY TOOK ME THE DIAGNOS
... TIC CODE 32-09 (POWER STEERING MODULE FAILURE). THEY QUOTED ME $900. VERY EXPENSIVE. THIS IS A VERY SERIOUS ISSUE AND WELL KNOWN ISSUE WITH HONDA AND ACURA. IT CAN BE LIFE THREATEN ISSUE TO SOME PEOPLE.Read more
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2010 ACURA RDX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND EMITTED A LOUD GRINDING/HUMMING NOISE FROM UNDERNEATH THE PASSENGER SIDE OF THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND PLACED THE VEHICLE INTO PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AS IT CAUGHT FIRE. THE
... FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE TOW YARD AND THEN TOWED TO THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.Read more
Fire
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2010 ACURA RDX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND EMITTED A LOUD GRINDING/HUMMING NOISE FROM UNDERNEATH THE PASSENGER SIDE OF THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND PLACED THE VEHICLE INTO PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AS IT CAUGHT FIRE. THE
... FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO THE TOW YARD AND THEN TOWED TO THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL REGARDING THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.Read more
Fire