Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Dec 12, 2016
I AM A 78 YEAR OLD WOMAN DEALING WITH MALES AT ACURA/HONDA WHO HAVE DONE NOTHING BUT RUN AROUND AND STALL. I HAVE HAD TWO TERRIBLE INCIDENTS OF UNINTENDED ACCELERATION, THE FIRST ONE AT 70 MILES AN HOUR ON A CROWDED FREEWAY, THE CAR JUMPED TO 80 MPH AND CONTINUED TO ACCELERATE, I TOOK OUT 200' OF SHRUBS ALONG THE FREEWAY & WAS LUCKY I COULD GET OFF THE FREEWAY AND STANDING ON THE BRAKE THE CAR FIN... Read more
Incident date: Dec 12, 2016
I AM A 78 YEAR OLD WOMAN DEALING WITH MALES AT ACURA/HONDA WHO HAVE DONE NOTHING BUT RUN AROUND AND STALL. I HAVE HAD TWO TERRIBLE INCIDENTS OF UNINTENDED ACCELERATION, THE FIRST ONE AT 70 MILES AN HOUR ON A CROWDED FREEWAY, THE CAR JUMPED TO 80 MPH AND CONTINUED TO ACCELERATE, I TOOK OUT 200' OF SHRUBS ALONG THE FREEWAY & WAS LUCKY I COULD GET OFF THE FREEWAY AND STANDING ON THE BRAKE THE CAR FIN... Read more
Incident date: Dec 12, 2016
I AM A 78 YEAR OLD WOMAN DEALING WITH MALES AT ACURA/HONDA WHO HAVE DONE NOTHING BUT RUN AROUND AND STALL. I HAVE HAD TWO TERRIBLE INCIDENTS OF UNINTENDED ACCELERATION, THE FIRST ONE AT 70 MILES AN HOUR ON A CROWDED FREEWAY, THE CAR JUMPED TO 80 MPH AND CONTINUED TO ACCELERATE, I TOOK OUT 200' OF SHRUBS ALONG THE FREEWAY & WAS LUCKY I COULD GET OFF THE FREEWAY AND STANDING ON THE BRAKE THE CAR FIN... Read more
Incident date: Nov 2, 2016
THE POWER STEERING LEAKS THIS ISSUE IS RECALLED ON THE NEW MODLES BUT NOT THESE AND ITS THE SAME PART
Incident date: Jan 2, 2017
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE DRIVING 55 MPH, THE VEHICLE FELT AS IF THE BRAKE PEDAL WERE DEPRESSED QUICKLY AND THE ACCELERATOR PEDAL WERE SUDDENLY DEPRESSED INADVERTENTLY. WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE AND WOULD SUDDENLY ENGAGE AND OPERATE NORMALLY. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT R... Read more
Incident date: Jan 25, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V346000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE ... Read more
Incident date: Aug 20, 2016
HANDS FREE LINK PROBLEM PEARSEDICITIC DRAWL BATTERY COMPLETELY DRAINED AFTER 3 DAYS OF NOT STARTING ALSO NO DISPLAY HVAC DEFROSTER ON HI SPEED UNABLE TO CONTROL. THERE IS NO RADIO FUNCTION/DISPLAY AS WELL.
Incident date: Aug 20, 2016
HANDS FREE LINK PROBLEM PEARSEDICITIC DRAWL BATTERY COMPLETELY DRAINED AFTER 3 DAYS OF NOT STARTING ALSO NO DISPLAY HVAC DEFROSTER ON HI SPEED UNABLE TO CONTROL. THERE IS NO RADIO FUNCTION/DISPLAY AS WELL.
Incident date: Jan 24, 2017
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) HOWEVER, THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Incident date: Jan 24, 2017
ACURA MDX 2007, VEHICLE ENGINE AND ELECTRICAL SYSTEM STOPPED WHILE CAR IS MOTION ON FREEWAY ON MY WAY TO WORK ON JANUARY 24, 2017 ABOUT 6:35 AM ON 610 LOOP PASSED THE STELLA LINK EXIT. I HAD TO MERGE OVER TO THE EDGE OF FWY TO RESTART THE CAR. THE DASH BOARD LIGHTS AND CAR TURNED OFF COMPLETELY WHILE IN DRIVING MODE, GOING ABOUT 60 MPH. VERY SCARY AND UNUSUAL. THIS IS A LIFE TREATING INCIDENT AND... Read more
Incident date: Jan 24, 2017
ACURA MDX 2007, VEHICLE ENGINE AND ELECTRICAL SYSTEM STOPPED WHILE CAR IS MOTION ON FREEWAY ON MY WAY TO WORK ON JANUARY 24, 2017 ABOUT 6:35 AM ON 610 LOOP PASSED THE STELLA LINK EXIT. I HAD TO MERGE OVER TO THE EDGE OF FWY TO RESTART THE CAR. THE DASH BOARD LIGHTS AND CAR TURNED OFF COMPLETELY WHILE IN DRIVING MODE, GOING ABOUT 60 MPH. VERY SCARY AND UNUSUAL. THIS IS A LIFE TREATING INCIDENT AND... Read more
Incident date: Jan 24, 2017
ACURA MDX 2007, VEHICLE ENGINE AND ELECTRICAL SYSTEM STOPPED WHILE CAR IS MOTION ON FREEWAY ON MY WAY TO WORK ON JANUARY 24, 2017 ABOUT 6:35 AM ON 610 LOOP PASSED THE STELLA LINK EXIT. I HAD TO MERGE OVER TO THE EDGE OF FWY TO RESTART THE CAR. THE DASH BOARD LIGHTS AND CAR TURNED OFF COMPLETELY WHILE IN DRIVING MODE, GOING ABOUT 60 MPH. VERY SCARY AND UNUSUAL. THIS IS A LIFE TREATING INCIDENT AND... Read more
Incident date: Jan 6, 2016
TAKATA RECALL DEALER HASN'T FIXED PROBLEM BEEN WAITING FOR A YEAR. DEALER SAYS DON'T KNOW WHEN RECALL WILL BE FIXED.
Incident date: Jan 1, 2016
TAKATA AIRBAG RECALL - STILL WAITING OVER 1 YEAR FOR REPLACEMENT BAGS TO BE INSTALLED. I LIVE IN THE SOUTH, WHERE THE HAZARD SEEMS TO BE MORE PREVALENT BECAUSE OF THE WARMER TEMPERATURES.
Incident date: Jan 18, 2017
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT WHILE MAKING A TURN AT AN EXTREMELY LOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT DROVE OVER A CURB AND CRASHED INTO AN EMBANKMENT AS THE VEHICLE TILTED TO THE RIGHT SIDE. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO REVV AFTER IT WAS SHIFTE... Read more
Crash
Incident date: Jan 18, 2017
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT WHILE MAKING A TURN AT AN EXTREMELY LOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT DROVE OVER A CURB AND CRASHED INTO AN EMBANKMENT AS THE VEHICLE TILTED TO THE RIGHT SIDE. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO REVV AFTER IT WAS SHIFTE... Read more
Crash
Incident date: Jan 18, 2017
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT STATED THAT WHILE MAKING A TURN AT AN EXTREMELY LOW SPEED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT DROVE OVER A CURB AND CRASHED INTO AN EMBANKMENT AS THE VEHICLE TILTED TO THE RIGHT SIDE. IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE CONTINUED TO REVV AFTER IT WAS SHIFTE... Read more
Crash
Incident date: Jan 19, 2017
POWERTRAIN: IN 19 MONTHS OF OWNERSHIP, MY 2015 ACURA TLX'S TRANSMISSION HAS FAILED TWICE. THE FIRST TIME IT FAILED (10 MONTHS), IT WOULD NOT ENTER INTO REVERSE, DRIVE OR NEUTRAL UPON STARTING. IT TOOK SPECIAL TOWING TOO. THE SECOND TIME IT FAILED (19 MONTHS, 22K MILES), I WAS DRIVING IN RURAL TEXAS AT 70 MPH AND THE TRANSMISSION SWITCHED INTO NEUTRAL, WARNING LIGHTS EXPLODED AND I HAD TO SAFEL... Read more
Incident date: Jan 19, 2017
POWERTRAIN: IN 19 MONTHS OF OWNERSHIP, MY 2015 ACURA TLX'S TRANSMISSION HAS FAILED TWICE. THE FIRST TIME IT FAILED (10 MONTHS), IT WOULD NOT ENTER INTO REVERSE, DRIVE OR NEUTRAL UPON STARTING. IT TOOK SPECIAL TOWING TOO. THE SECOND TIME IT FAILED (19 MONTHS, 22K MILES), I WAS DRIVING IN RURAL TEXAS AT 70 MPH AND THE TRANSMISSION SWITCHED INTO NEUTRAL, WARNING LIGHTS EXPLODED AND I HAD TO SAFEL... Read more
Incident date: Jan 20, 2016
LOW GROWL, OR VIBRATION/SHUDDER STARTING AROUND 40-50 MPH AND CONTINUES IF YOU GO FASTER OR ACCELERATE QUICKLY. ALREADY CHANGED 2 AXLES AND HAD MOUNTS CHECK AND MULTIPLE ALLIGNMENTS. ALL OPEN SOURCE AND FORUM RESEARCH POINT VERY HEAVILY TO TORQUE CONVERTER AND POWERPOINT CONTROL MODULE.
Incident date: Jan 17, 2017
TAKATA RECALL HELLO, NOW MY ACURA IN MOSCOW (RUSSIA). HOW I CAN TO FIX THIS PROBLEM. OFFICIAL DEALER OF HONDA IN MOSCOW HAS NO RIGHTS. THE MISSION OF AKURA ([email protected]) IS NOT RESPONDING.
Incident date: Mar 1, 2016
TAKATA RECALL- WE RECEIVED A PHONE CALL FROM THE FAYETTEVILLE ACURA DEALERSHIP IN MARCH 2016 INFORMING US OF THE RECALL. WE WERE TOLD THE AIRBAGS IN OUR 2009 ACURA TL SHOULD BE REPLACED IN THE EARLY PORTION OF THE SUMMER 2016. IN JULY 2016 WE HAD NOT RECEIVED ANY UPDATED INFO ON THE RECALL/REPLACEMENT OF OUR AIRBAGS. I CONTACTED FAYETTEVILLE ACURA AND THEY INFORMED US THE PARTS WERE TAKING LONG... Read more
Incident date: May 5, 2016
STILL AWAITING REPAIR FOR RECALL. HAVE BEEN NOTIFIED THAT IT IS DANGEROUS TO DRIVE, BUT WITH NO REMEDY IN SIGHT. THIS IS UNACCEPTABLE! WE NOW HAVE 2 VEHICLES WITH THE SAME AIRBAG RECALL, AND HAVE BEEN TOLD BASICALLY THAT THEY ARE DANGEROUS TO DRIVE WITH A PASSENGER IN THE FRONT SEAT.
Incident date: Jan 17, 2017
THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE ... Read more
Incident date: Jan 17, 2017
THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE ... Read more
Incident date: Jan 17, 2017
THE TRANSMISSION IS EXTREMELY JUMPY, ALL OF THE WARNING LIGHTS COME ON AND FLASH, ALONG WITH THE ENGINE WILL POWER DOWN TEMPORARILY. FOR EXAMPLE ONE TIME I WAS GOING APPROX 50MPH AND IT POWERED DOWN TO ABOUT 30 MPH ON THE FREEWAY. ALL OF THE WARNING LIGHTS START FLASHING, I PULLED OVER TURNED THE CAR OFF AND THEN RESTARTED IT. THE WARNING LIGHTS REMAINED FLASHING BUT THE ENGINE FUNCTIONED BUT THE ... Read more
Incident date: Feb 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE P... Read more
Incident date: Jan 16, 2017
SINCE CHRISTMAS, THE VEHICLE HAS HAD 8-10 OCCURRENCES IN WHICH THE ELECTRICAL SYSTEM IS GOING HAYWIRE. THE INSTRUMENT PANEL LISTS ERRORS AND CODE FAILURES. AND THE VEHICLE CANNOT EVEN BE SHUT OFF. THERE IS NO CRUISE CONTROL WHEN THIS OCCURS, AND MANY OF THE 'ADD' ON SAFETY COMPONENTS (LANE ASSIST/ETC) DO NOT WORK. WE STOPPED BY THE DEALER LAST MONTH, AND THEY COULDN'T FIND ANY STORED CODES. YESTE... Read more
Incident date: Jan 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT... Read more
Incident date: Mar 1, 2016
TAKATA RECALL: I GOT A NOTICE LAST MARCH THAT MY CAR HAD A DEFECT THAT COULD KILL OR INJURE PEOPLE IN THE CAR. I CALLED MY CAR DEALER - NOTHING'S AVAILABLE. I PUT IN MY VIN INTO YOUR DATABASE - NOTHING'S AVAILABLE BUT IT WILL BE IN THE SUMMER OF 2016. IT'S NOW JANUARY 2017. AND TO MAKE MATTERS WORSE, I JUST RECEIVED ANOTHER NOTICE OF A PROBLEM. THIS IS A SCANDAL. WHERE IS THE NEW AIR BAG? IN THE N... Read more
Incident date: Jan 4, 2017
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Incident date: Jan 4, 2017
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Incident date: Jan 4, 2017
OUR MDX HAS HAD NUMEROUS INFOTAINMENT ISSUES. THE TAILGATE WILL OPEN WITHOUT BEING PRESENT ON SEVERAL OCCASIONS. DOORS WILL NOT UNLOCK ON OCCASION ON DRIVERS SIDE WITH KEY FOB. WIPERS WILL COME ON WITHOUT ANY MOISTURE ON VARIOUS TIMES. BRAKE WARNING LIGHT WILL COME ON WHILE DRIVING WITHOUT ANY TRAFFIC IN FRONT OF THE VEHICLE. REAR BRAKES WILL HANG UP AND THEN RELEASE WHILE MOVING SLOWLY. *TR
Incident date: Jan 1, 2017
THE GLASS SUNROOF SPONTANEOUSLY EXPLODED UNDER NORMAL DRIVING CONDITIONS WHILE AT FREEWAY SPEED OF 65-70 MPH. THE NEAREST VEHICLE IN FRONT OF US WAS OVER 300 YARDS AHEAD, NOTHING HIT THE SUNROOF TO CAUSE IT TO EXPLODE OUTWARD (FROM THE INSIDE OUT). IT IS MY UNDERSTANDING THAT THERE HAVE BEEN NUMEROUS INCIDENTS OF THIS HAPPENING DUE TO ATMOSPHERIC CONDITIONS BETWEEN THE SUNROOF AND THE INTERIOR SCR... Read more
Incident date: Jan 13, 2017
FAILURE OF POWER STEERING TILT/REACH. POWER STEERING TILT/REACH STOPPED WORKING. THE GEARS ACURA HAVE USED ARE PLASTIC AND FRAGILE. ACURA DOES NOT SELL THE GEARS, THEY WANT PEOPLE TO BUY NEW STEERING COLUMN. ONE PERSON CAN GET STEERING POSITIONED AT COMFORTABLE PLACE BUT THEN IF A PERSON OF DIFFERENT SIZE HAS TO DRIVE HE/SHE GETS TIRED THAT CAN LEAD TO ACCIDENT AND FATALITY. SEARCHING WEB SHOWS... Read more
Incident date: Jan 7, 2017
DOOR HANDLE STARTED SMOKING AND WILL NOT LET START GPS DISPLAY SCREEN DOES NOT WORK CLOCK DISPLAY DOES NOT WORK VSA LIGHT IS ON ALL THE TIME CAR WAS STATIONARY BURNT OUTSIDE DOOR HANDLE.
Incident date: Jan 7, 2017
DOOR HANDLE STARTED SMOKING AND WILL NOT LET START GPS DISPLAY SCREEN DOES NOT WORK CLOCK DISPLAY DOES NOT WORK VSA LIGHT IS ON ALL THE TIME CAR WAS STATIONARY BURNT OUTSIDE DOOR HANDLE.
Incident date: Jan 7, 2017
I HAD AN ACCIDENT IN THE SNOW AND SLID INTO THE GUARDRAIL WHILE TURNING. NOT MUCH BODY DAMAGE, BUT THE STEERING COMPLETELY LOCKED. WAS STUCK IN THE ROAD FOR 2 HOURS WITH THE POLICE HAVING TO BLOCK OFF AROUND ME. HAD IT TOWED TO MY MECHANIC. HE COULD NOT DO ANYTHING WITH IT BECAUSE HE SAID IT WAS ELECTRICAL AND COULD NOT CLEAR THE CODE THAT WAS COMING UP AND NEEDED TO GO THE DEALERSHIP.HAD TO HAV... Read more
Crash
Incident date: Jan 7, 2017
I HAD AN ACCIDENT IN THE SNOW AND SLID INTO THE GUARDRAIL WHILE TURNING. NOT MUCH BODY DAMAGE, BUT THE STEERING COMPLETELY LOCKED. WAS STUCK IN THE ROAD FOR 2 HOURS WITH THE POLICE HAVING TO BLOCK OFF AROUND ME. HAD IT TOWED TO MY MECHANIC. HE COULD NOT DO ANYTHING WITH IT BECAUSE HE SAID IT WAS ELECTRICAL AND COULD NOT CLEAR THE CODE THAT WAS COMING UP AND NEEDED TO GO THE DEALERSHIP.HAD TO HAV... Read more
Crash
Incident date: Jul 2, 1999
TAKATA AIR BAGS RECALL- WHY IS MY CAR NOT ON THE RECALL LIST? ARE THEY NOT GOING BACK TO 1999? IS IT OK TO DRIVE. ACCORDING THE NEWSPAPER REPORTS, THE OLDER MODELS ARE AT HIGHER RISKS.
Incident date: Jan 14, 2002
"TAKATA RECALL" I HAVE NOT RECEIVED A LETTER NOTIFYING ME OF WHEN THE REPLACEMENT PARTS ARE GOING TO BE AVAILABLE.....
Incident date: Jan 7, 2016
DASHBOARD IS CRACKING AROUND PASSENGER AIRBAG
Incident date: Feb 1, 2016
TAKATA RECALL - ACCORDING TO HONDA CAMPAIGN NUMBER JY2: THE REMEDY PARTS NEEDED TO CONDUCT DRIVER'S AIRBAG INFLATOR RECALLS WILL START BECOMING AVAILABLE IN FALL 2016. ACURA WILL NOTIFY OWNERS WITH AN INITIAL LETTER AND A SECOND LETTER WILL BE MAILED WHEN PARTS ARE AVAILABLE. THE SECOND LETTER WILL BEGIN MAILING MID-NOVEMBER 2016 AND CONTINUE THROUGH THE END OF JANUARY 2017. I HAVE NOT RECEI... Read more
Incident date: Oct 1, 2016
TAKATA RECALL, SRS LIGHT CAME ON IN MY CAR AND MY CAR HAS NOT BEEN IN AN ACCIDENT, I HAVE HAD FUSES CHECKED , AND NOTHING WRONG WITH ANY OF MY SAFETY EQUIPMENT MY LIGHT STILL STAYS ON. CALLED ACURA DEALER JUST GOT THE RUN AROUND AGAIN AND AGAIN. THE VEHICLE WAS IN MOTION WHEN LIGHT CAME ON STREET DRIVING .
Incident date: Jan 13, 2017
I HAD JUST FINISHED RIGHT TURN AND WHEN DRIVING STRAIGHT AHEAD, THE WARNING LIGHT FOR EPS CAME ON AND ALL ASSIST LOST. DROVE 3 MILES HOME, TURNED CAR OFF IN DRIVEWAY WHILE CALLING DEALER AND WHEN IMMEDIATELY RESTARTED, ASSIST RETURNED. DRIVE ABOUT ONE MILE AND LOST ASSIST AGAIN. ON WAY TO DEALER, STRAIGHT HIGHWAY DRIVING, SOME ASSIST RETURNED BUT WHEEL WOULD NOT CENTER STRAIGHT AHEAD. THE FAILURE ... Read more
Incident date: Jan 11, 2017
FROM 2009 THROUGH 2015 I HAVE HAD MY DOOR LOCK ACTUATORS REPLACED 11 (ELEVEN) TIMES. FOUR TIMES FRONT DRIVER SIDE. FOUR TIMES FRONT PASSENGER SIDE. FOUR TIMES REAR PASSENGER SIDE. THREE TIMES REAR DRIVER SIDE, WHICH HAS NOW GONE AGAIN MAKING A FOURTH REPLACEMENT NECESSARY FOR REAR DRIVER SIDE BRINGING TOTAL TO 12 (TWELVE) TIMES THE DOOR LOCK ACTUATORS WILL NEED TO BE REPLACED.
Incident date: Nov 7, 2016
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE DRIVING 20 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED PINCHED NERVE DAMAGE TO THE LEFT SIDE OF THE BODY AND TWO BULGED DISCS IN THE BACK THAT REQUIRED MEDICAL ATTENTION. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE RIGHT LEG AND A... Read more
Crash
2 injured
Incident date: Dec 12, 2016
EXCESSIVE OIL CONSUMPTION. THE CAR HAS NO LEAKS. I HAVE HAD IT CHECKED OUT BY A FEW DEALER. CAR HAS 96,000 MILES. AFTER AN OIL CHANGE, THE OIL LEVEL WOULD BE CONSUME BACK DOWN TO CLOSE TO LOW WHEN RECHECK AFTER DRIVING 1500 MILES IN 2 MONTHS. *TR
Incident date: Jan 2, 2017
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO UNSATISFACTORY CUSTOMER SERVICE WITH RECALL 16V-061 AND TORQUE CONVERTER SERVICE BULLETIN REPAIRS. *SMD THE CONSUMER ALSO SENT IN A RECALL LETTER FOR THE AIR BAG. *JB