Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Aug 12, 2016
TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORP... Read more
Incident date: Aug 12, 2016
TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORP... Read more
Incident date: Jan 1, 2017
TAKATA RECALL PASSENGER AIRBAG WARNING LIGHT STAYS ON
Incident date: Nov 11, 2017
WE WERE TRAVELING ON A THREE-LANE ROAD (CENTER TURN LANE) IN OUR 2017 ACURA MDX GOING APPROXIMATELY 35 MPH AND FOLLOWING THE VEHICLE IN FRONT OF US AT THE NORMAL 4-CAR LENGTH DISTANCE. THE CAR IN FRONT OF US SIGNALED FOR A RIGHT TURN OFF THE MAIN ROAD AND BEGAN TO SLOW. I APPLIED OUR BRAKES TO SLOW AS WELL. WE WERE STILL AT LEAST 3 CAR LENGTHS BEHIND WHEN THE CAR IN FRONT OF US TURNED OFF THE M... Read more
Crash
Incident date: Jul 17, 2017
PASSENGER DASH ABOVE AIRBAG, IS CRACKED. THE CRACK BEGAN AS A SINGLE PERFORATION, COMING FROM THE WINDSHIELD DIRECTION OUTWARD, DIRECTLY ABOVE WHERE THE AIRBAG IS HOUSED. ONE DAY TO THE NEXT IT JUST APPEARED. IT BEGAN WITH A SINGLE CRACK IN JULY 2017, NOW IN NOV 2017, AN IDENTICAL CRACK LAYS ADJACENT TO THE FIRST, APPROX. 6 INCHES APART. I USE A SUNSHADE WHENEVER I'M NOT UTILIZING A COVERED PARKIN... Read more
Incident date: Jul 17, 2017
PASSENGER DASH ABOVE AIRBAG, IS CRACKED. THE CRACK BEGAN AS A SINGLE PERFORATION, COMING FROM THE WINDSHIELD DIRECTION OUTWARD, DIRECTLY ABOVE WHERE THE AIRBAG IS HOUSED. ONE DAY TO THE NEXT IT JUST APPEARED. IT BEGAN WITH A SINGLE CRACK IN JULY 2017, NOW IN NOV 2017, AN IDENTICAL CRACK LAYS ADJACENT TO THE FIRST, APPROX. 6 INCHES APART. I USE A SUNSHADE WHENEVER I'M NOT UTILIZING A COVERED PARKIN... Read more
Incident date: Jul 17, 2017
PASSENGER DASH ABOVE AIRBAG, IS CRACKED. THE CRACK BEGAN AS A SINGLE PERFORATION, COMING FROM THE WINDSHIELD DIRECTION OUTWARD, DIRECTLY ABOVE WHERE THE AIRBAG IS HOUSED. ONE DAY TO THE NEXT IT JUST APPEARED. IT BEGAN WITH A SINGLE CRACK IN JULY 2017, NOW IN NOV 2017, AN IDENTICAL CRACK LAYS ADJACENT TO THE FIRST, APPROX. 6 INCHES APART. I USE A SUNSHADE WHENEVER I'M NOT UTILIZING A COVERED PARKIN... Read more
Incident date: Nov 15, 2017
THE CAR LOST POWER STEERING COMPLETELY WHILE HIGHWAY DRIVING. STEERING ALMOST IMPOSSIBLE TO MANAGE AND A WEAKER/SMALLER/FRAIL INDIVIDUAL COULD NOT. TURNING FROM A STOP EVEN MORE DIFFICULT. NO WARNINGS WERE GIVEN AND THE CAR WAS MAINTAINED RELIGIOUSLY. THE VEHICLE DID HAVE 109,000 MILES BUT I HAVE NOTICED NUMEROUS INCIDENTS REPORTED ONLINE ABOUT THE SAME PROBLEM WITH FEWER MILES. POWER STEERING SHO... Read more
Incident date: May 25, 2015
THE DRIVER'S SIDE HID LIGHT WENT OUT. I PAID TO GET THE BALLAST AND INVERTER REPLACED. LESS THAN 3 WEEKS LATER, THE PASSENGER SIDE WENT OUT; SAME ISSUE. SINCE THEN, I HAVE PERSONALLY TALKED TO 4 PEOPLE WITH THE EXACT SAME STORY. THEY ALSO FIXED THE DRIVER'S LIGHT BUT NOT THE PASSENGER DUE TO THE COST. A SERVICE MAN AT THE ACURA STORE TOLD ME HE HAS A FRIEND WITH THE SAME CAR AS MINE, SAME ISSUE. A... Read more
Incident date: Apr 4, 2017
I PURCHASED THE CAR IN APRIL AND I NEVER RECEIVED MY REGISTRATION, AND PLATES, THEY HAD NEVER MENTIONED TO ME THAT THE STATUS OF THE CAR WAS SALVAGE. I ALSO WASN'T INFORMED THEY WERE OUT OF BUSINESS WHEN I WAS IN PROCESS OF PURCHASING MY CAR. SINCE I PURCHASED THE CAR THE CHECK ENGINE LIGHT HAS ALWAYS BEEN ON, AND THE BACK OF THE CAR IS MESSED UP.
Incident date: Apr 4, 2017
I PURCHASED THE CAR IN APRIL AND I NEVER RECEIVED MY REGISTRATION, AND PLATES, THEY HAD NEVER MENTIONED TO ME THAT THE STATUS OF THE CAR WAS SALVAGE. I ALSO WASN'T INFORMED THEY WERE OUT OF BUSINESS WHEN I WAS IN PROCESS OF PURCHASING MY CAR. SINCE I PURCHASED THE CAR THE CHECK ENGINE LIGHT HAS ALWAYS BEEN ON, AND THE BACK OF THE CAR IS MESSED UP.
Incident date: Apr 4, 2017
I PURCHASED THE CAR IN APRIL AND I NEVER RECEIVED MY REGISTRATION, AND PLATES, THEY HAD NEVER MENTIONED TO ME THAT THE STATUS OF THE CAR WAS SALVAGE. I ALSO WASN'T INFORMED THEY WERE OUT OF BUSINESS WHEN I WAS IN PROCESS OF PURCHASING MY CAR. SINCE I PURCHASED THE CAR THE CHECK ENGINE LIGHT HAS ALWAYS BEEN ON, AND THE BACK OF THE CAR IS MESSED UP.
Incident date: Aug 18, 2014
TAKATA RECALL: PROBLEMS OCCUR ON REGULAR ROADS, LOCAL AREAS, CITIES. THE CAR'S WINDOW, THE LEFT PASSENGER SIDE BEHIND THE DRIVER, IS FAIL. IT DOESN'T GO UP OR DOWN ANY MORE. IT BEGAN COUPLE YEARS AGO, AND WE HAD TO TO PAY FOR THE CAR REPAIR PERSON TO PULL IT UP ONLY. YET, IT IS AUTOMATICALLY PULLED DOWN AGAIN AND LEAVES A SPACE THAT CAN'T NOT PROTECT PASSENGERS INSIDE. AIR, HEAT, ANY WEATHER PRO... Read more
Incident date: Aug 18, 2014
TAKATA RECALL: PROBLEMS OCCUR ON REGULAR ROADS, LOCAL AREAS, CITIES. THE CAR'S WINDOW, THE LEFT PASSENGER SIDE BEHIND THE DRIVER, IS FAIL. IT DOESN'T GO UP OR DOWN ANY MORE. IT BEGAN COUPLE YEARS AGO, AND WE HAD TO TO PAY FOR THE CAR REPAIR PERSON TO PULL IT UP ONLY. YET, IT IS AUTOMATICALLY PULLED DOWN AGAIN AND LEAVES A SPACE THAT CAN'T NOT PROTECT PASSENGERS INSIDE. AIR, HEAT, ANY WEATHER PRO... Read more
Incident date: Nov 28, 2017
I WAS MAILED A LETTER ABOUT A WARRANTY EXTENSION FOR MY ASSOCIATED VIN. I DEFINITELY HAVE EXPERIENCED ASSOCIATED ISSUES WITH MY MDX. AFTER CALLING THE ACURA DEALERSHIP ON 11/24/17, I WAS GIVEN AN APPOINTMENT FOR 11/28/17 AND I WAS TOLD THEY WOULD INSPECT MY CAR OVER 2 DAYS AND PROVIDE A LOANER CAR. MY EXPERIENCE WAS "TO SAY THE LEAST" THE INVERSE; EXTREMELY DISAPPOINTING. THE SERVICE TECHNICIAN TO... Read more
Incident date: Nov 28, 2017
I WAS MAILED A LETTER ABOUT A WARRANTY EXTENSION FOR MY ASSOCIATED VIN. I DEFINITELY HAVE EXPERIENCED ASSOCIATED ISSUES WITH MY MDX. AFTER CALLING THE ACURA DEALERSHIP ON 11/24/17, I WAS GIVEN AN APPOINTMENT FOR 11/28/17 AND I WAS TOLD THEY WOULD INSPECT MY CAR OVER 2 DAYS AND PROVIDE A LOANER CAR. MY EXPERIENCE WAS "TO SAY THE LEAST" THE INVERSE; EXTREMELY DISAPPOINTING. THE SERVICE TECHNICIAN TO... Read more
Incident date: Nov 28, 2017
I WAS MAILED A LETTER ABOUT A WARRANTY EXTENSION FOR MY ASSOCIATED VIN. I DEFINITELY HAVE EXPERIENCED ASSOCIATED ISSUES WITH MY MDX. AFTER CALLING THE ACURA DEALERSHIP ON 11/24/17, I WAS GIVEN AN APPOINTMENT FOR 11/28/17 AND I WAS TOLD THEY WOULD INSPECT MY CAR OVER 2 DAYS AND PROVIDE A LOANER CAR. MY EXPERIENCE WAS "TO SAY THE LEAST" THE INVERSE; EXTREMELY DISAPPOINTING. THE SERVICE TECHNICIAN TO... Read more
Incident date: Nov 4, 2017
AS THE CAR IS DOWNSHIFTING AND COMING TO A STOP THE TRANSMISSION JERKS FORWARD JUST AS THE CAR IS COMING TO A COMPLETE STOP OR IMMEDIATELY AFTER IT STOPS. DOES THIS EVERY SO OFTEN AND THE DEALER DID RESET THE TRANSMISSION FOR IT TO RELEARN BUT STILL DOES IT SINCE AND BECAUSE THEY CAN'T DRIVE IT ENOUGH TO DUPLICATE IT THERE HAS BEEN NOTHING THEY CAN DO TO RESOLVE IT.
Incident date: Nov 1, 2017
2013 ACURA ILX VEHICLES. IF THE MANUAL OR POWER DOOR LOCK IS ACTIVATED WHILE AN INTERIOR FRONT DOOR HANDLE IS BEING OPERATED BY AN OCCUPANT, THE CABLE CONNECTING THE INTERIOR DOOR HANDLE TO THE DOOR LATCH MECHANISM MAY BECOME LOOSE AND MOVE OUT OF POSITION. THERE IS A POSSIBILITY THAT THE CABLE CAN MOVE FAR ENOUGH OUT OF POSITION TO PREVENT THE DOOR FROM PROPERLY LATCHING.
Incident date: Nov 1, 2017
2013 ACURA ILX VEHICLES. IF THE MANUAL OR POWER DOOR LOCK IS ACTIVATED WHILE AN INTERIOR FRONT DOOR HANDLE IS BEING OPERATED BY AN OCCUPANT, THE CABLE CONNECTING THE INTERIOR DOOR HANDLE TO THE DOOR LATCH MECHANISM MAY BECOME LOOSE AND MOVE OUT OF POSITION. THERE IS A POSSIBILITY THAT THE CABLE CAN MOVE FAR ENOUGH OUT OF POSITION TO PREVENT THE DOOR FROM PROPERLY LATCHING.
Incident date: Nov 1, 2015
THIS MODEL AND YEAR HAS NUMEROUS OF COMPLAINTS ABOUT THE FRONT DASHBOARD CRACKING AT AN EARLY STAGE. ALSO THE VALVE COVER GASKETS LEAKS PREMATURELY. AND FINALLY THE TRANSMISSION BEGAN SLIPPING OUT OF GEAR WHICH I HAD TO HAVE IT REBUILT. PLEASE ADDRESS THESE ISSUES.
Incident date: Nov 1, 2015
THIS MODEL AND YEAR HAS NUMEROUS OF COMPLAINTS ABOUT THE FRONT DASHBOARD CRACKING AT AN EARLY STAGE. ALSO THE VALVE COVER GASKETS LEAKS PREMATURELY. AND FINALLY THE TRANSMISSION BEGAN SLIPPING OUT OF GEAR WHICH I HAD TO HAVE IT REBUILT. PLEASE ADDRESS THESE ISSUES.
Incident date: Nov 1, 2015
THIS MODEL AND YEAR HAS NUMEROUS OF COMPLAINTS ABOUT THE FRONT DASHBOARD CRACKING AT AN EARLY STAGE. ALSO THE VALVE COVER GASKETS LEAKS PREMATURELY. AND FINALLY THE TRANSMISSION BEGAN SLIPPING OUT OF GEAR WHICH I HAD TO HAVE IT REBUILT. PLEASE ADDRESS THESE ISSUES.
Incident date: Oct 1, 2017
THE AIR BAG SYSTEM APPEARS ON THE SCREAM OF THE CAR AND ITS BEAPING ALL THE TIME ANNOUNCING THE AIR BAG SISTEM ITS BAD
Incident date: Sep 1, 2017
THERE IS A CRACK ON THE RIGHT HAND (PASSENGER) SIDE OF THE DASH VERY CLOSE TO THE AIR BAG. I AM SCARED THAT THE AIRBAG MAY EXPLODE AT ANY MINUTE. ACURA SAYS THERE IS NO RECALL. THIS VEHICLE IS KEPT IN A GARAGE AND NOT DRIVEN EVERYDAY.
Incident date: Oct 23, 2017
THE TRANSMISSION SHIFT FROM 2-3 GEAR GIVES A JERK TO THE WHOLE VEHICLE. THIS IS USUALLY PROBLEMATIC WHILE ACCELERATING SPECIALLY IN HEAVY/BUSY TRAFFIC OR AT TRAFFIC SIGNALS. I BELIEVE THIS COULD BE A THREAT TO PUBLIC SAFETY. THE SERVICE CENTER CLAIMS THE "INTELLIGENT CAR" WILL LEARN MY DRIVING HABITS AND ADAPT. HOWEVER, THIS HAS BEEN HAPPENING SINCE I BOUGH THE VEHICLE AND MULTIPLE VISITS TO ... Read more
Incident date: Nov 20, 2017
ENGINE FAILED TO RESTART DURING 'AUTO IDLE-STOP/START' AT A TRAFFIC LIGHT ON A BUSY ROAD. IN ORDER TO RESTART I HAD TO PRESS THE 'START' BUTTON MULTIPLE TIMES AND RETURN THE CAR TO 'PARK' BEFORE BEING ABLE TO RESUME OPERATION.
Incident date: Nov 20, 2017
ENGINE FAILED TO RESTART DURING 'AUTO IDLE-STOP/START' AT A TRAFFIC LIGHT ON A BUSY ROAD. IN ORDER TO RESTART I HAD TO PRESS THE 'START' BUTTON MULTIPLE TIMES AND RETURN THE CAR TO 'PARK' BEFORE BEING ABLE TO RESUME OPERATION.
Incident date: Nov 19, 2017
POWER STEERING (EPS) SYSTEM PROBLEM. IS A MESSAGE BEING DISPLAYED ON THE CAR DASHBOARD. THE CAR WILL NOT START. THIS IS THE SECOND TIME IN 2 YEARS WHERE WE HAD THE SAME ISSUE. THIS PROBLEM MAKES THE CAR DIFFICULT TO DRIVE AND CONTROL.
Incident date: Feb 11, 2015
TAKATA RECALL MY AIRBAG HAS A DEFECT.
Incident date: Nov 17, 2017
TAKATA RECALL. ACURA WILL NOT ALLOW ME TO TAKE THE VEHICLE TO A CLOSE-BY HONDA DEALERSHIP, BUT IS MAKING ME DRIVE 1.5 HOURS EACH WAY TO AN ACURA DEALER.
Incident date: Aug 7, 2017
I WAS TRAVELING ALONG AN INTERSTATE AND HEARD A DEAFENING SOUND. I LOST CONTROL OF MY VEHICLE, LEFT THE INTERSTATE AND WAS HEADING DOWN AN EMBANKMENT WHEN I FINALLY REGAINED CONTROL OF MY VEHICLE. I MADE IT BACK TO THE INTERSTATE AND PULLED OFF AT THE NEXT EXIT. I HEARD THE SOUND AS IF SOMETHING THAT WAS PERTAINING TO MY ROOF. WHEN I PULLED BACK THE INSIDE SUNROOF COVER GLASS STARTED COMING ... Read more
Incident date: Nov 15, 2017
DRIVING ON THE EXPRESSWAY AT 70 MPH, THE CAR STARTS SPUTTERING THEN DECELERATED, IT WOULD NOT ACCELERATE EVEN WHILE PRESSING THE GAS PEDAL. I PULLED OFF TO THE EMERGENCY LANE AND THE LIGHTS STARTED FLICKERING, WARNING LIGHTS APPEARED "CHECK HILL START ASSIST SYSTEM", "CHECK EMISSION SYSTEM", "CHECK POWER STEERING SYSTEM", "CHECK BRAKE HOLD SYSTEM", "CHECK BRAKE SYSTEM", AND "CHECK PARKING BRAKE SY... Read more
Incident date: Nov 15, 2017
DRIVING ON THE EXPRESSWAY AT 70 MPH, THE CAR STARTS SPUTTERING THEN DECELERATED, IT WOULD NOT ACCELERATE EVEN WHILE PRESSING THE GAS PEDAL. I PULLED OFF TO THE EMERGENCY LANE AND THE LIGHTS STARTED FLICKERING, WARNING LIGHTS APPEARED "CHECK HILL START ASSIST SYSTEM", "CHECK EMISSION SYSTEM", "CHECK POWER STEERING SYSTEM", "CHECK BRAKE HOLD SYSTEM", "CHECK BRAKE SYSTEM", AND "CHECK PARKING BRAKE SY... Read more
Incident date: Nov 15, 2017
DRIVING ON THE EXPRESSWAY AT 70 MPH, THE CAR STARTS SPUTTERING THEN DECELERATED, IT WOULD NOT ACCELERATE EVEN WHILE PRESSING THE GAS PEDAL. I PULLED OFF TO THE EMERGENCY LANE AND THE LIGHTS STARTED FLICKERING, WARNING LIGHTS APPEARED "CHECK HILL START ASSIST SYSTEM", "CHECK EMISSION SYSTEM", "CHECK POWER STEERING SYSTEM", "CHECK BRAKE HOLD SYSTEM", "CHECK BRAKE SYSTEM", AND "CHECK PARKING BRAKE SY... Read more
Incident date: Jan 27, 2017
WHILE DRIVING 30 MILES PER HOUR ON A CITY STREET, I NOTICED THE CAR STARTED WAS SHIFTING HARD. TWO MINUTES LATER, THE WARNING LIGHTS APPEARED "CHECK VSA SYSTEM", "CHECK PRECISION ALL WHEEL STEER SYSTEM", AND "CHECK TRANSMISSION" AND THE CAR WOULD NOT ACCELERATE. THIS HAPPENED AT 16,721 MILES. THE DIAGNOSIS WAS CRUMBS IN THE GEAR PANEL. ACURA SHOWED NO RECORD OF ME BRINGING MY CAR IN FOR THE SERVIC... Read more
Incident date: Aug 23, 2016
SUNROOF EXPLODED AS I WAS DRIVING DOWN THE HIGHWAY.
Incident date: Nov 16, 2017
I WAS RIDING ON THE HIGHWAY WHEN THE ENGINE WENT INTO HIGH RPM'S AND THE CAR WAS SLOWING DOWN. THE AUTOMATIC TRANSMISSION WENT OUT. I BARELY GOT TO THE SIDE OF THE ROAD WITHOUT POWER. THE CAR ONLY HAS 77,248 MILES ON IT. THERE WAS ACURA SERVICE BULLETIN 02-027 FEB 5, 2008, ABOUT TRANMISSION PROBLEMS. VERY SCAREY!
Incident date: Oct 15, 2017
TAKATA RECALL, MY AIR BAGS HAS BEEN MALFUNCTIONING TURNING OFF AND ON. I CHECK IF MY VEHICLE IS BEING RECALL BUT MY VEHICLE IS NOT IN THE DATABASE ? MY ACURA MDX 2005 NEEDS A RECALL
Incident date: Oct 15, 2017
TAKATA RECALL, MY AIR BAGS HAS BEEN MALFUNCTIONING TURNING OFF AND ON. I CHECK IF MY VEHICLE IS BEING RECALL BUT MY VEHICLE IS NOT IN THE DATABASE ? MY ACURA MDX 2005 NEEDS A RECALL
Incident date: Nov 11, 2017
ELECTRICAL POWER STEERING INTERNAL FAILURE *BF *TR
1 injured
1 deaths
Incident date: Nov 8, 2017
TAKATA RECALL. AIRBAGS DID NOT DEPLOY AFTER A FRONT END COLLISION BY HITTING A CONCRETE BLOCK LIGHT POST WHICH OCCURRED ON A CITY STREET WHILE THE VEHICLE WAS IN MOTION. RESULTING IN SEVERE DAMAGE TO VEHICLE
Crash
1 injured
Incident date: May 1, 2015
TL* THE CONTACT OWNS A 2011 ACURA ZDX. WHILE DRIVING VARIOUS SPEEDS, THE FRONT DRIVER SIDE STRUT MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIBRATION THAT ENTERED INTO THE FLOORBOARD AND TRAVELED UP THROUGH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO MIKE HAIL ACURA IN SALT LAKE CITY, UTAH AND STATED THAT THE FAILURE WAS A COMMON ISSUE, BUT THE VEHICLE WAS NOT COV... Read more
Incident date: Nov 4, 2017
FOR THE PAST TWO DAYS I SEE THE CHECK ENGINE INDICATOR POP UP ALONG WITH TWO ERRORS. "ELECTRIC PARKING BRAKE PROBLEM" AND "EMISSIONS SYSTEM PROBLEM" THIS HAPPEND AFTER DRIVING AND PARKING THE CAR. THE NEXT DAY I TURNED THE CAR ON AND SAW THE ERRORS. NOT SURE WHAT CPULD BE THE CAUSE OF THIS. I RECENTLY PURCHASED THIS UNIT. HAD IT SINCE JULY 2017 WITH ONLY 3228MILES. PLEASE ADVISE. THANK YOU.
Incident date: Nov 4, 2017
FOR THE PAST TWO DAYS I SEE THE CHECK ENGINE INDICATOR POP UP ALONG WITH TWO ERRORS. "ELECTRIC PARKING BRAKE PROBLEM" AND "EMISSIONS SYSTEM PROBLEM" THIS HAPPEND AFTER DRIVING AND PARKING THE CAR. THE NEXT DAY I TURNED THE CAR ON AND SAW THE ERRORS. NOT SURE WHAT CPULD BE THE CAUSE OF THIS. I RECENTLY PURCHASED THIS UNIT. HAD IT SINCE JULY 2017 WITH ONLY 3228MILES. PLEASE ADVISE. THANK YOU.
Incident date: Jan 9, 2017
DASHBOARD SUDDENLY DEVELOPED MULTIPLE CRACKS. CRACKS ARE SPREADING. SOME LOCATED NEAR AIR BAGS ON PASSENGER SIDE. VERY CONCERNED THAT IN THE EVENT OF AN ACCIDENT, AIR BAGS MAY NOT DEPLOY AND/OR DASHBOARD WILL SHATTER DURING DEPLOYMENT INCREASING RISK OF INJURY