Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Feb 24, 2017
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash
Incident date: Feb 24, 2017
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash
Incident date: Feb 24, 2017
TAKATA RECALL AND ELECTRICAL SYSTEM: AIR BAG DEPLOYED RIGHT SIDE OF CAR ELECTRICAL SYSTEM MALFUNCTIONING RIGHT SIDE BEFORE THE CRASH. BECAUSE OF DEPLOYMENT OF RIGHT SIDE AIR BAG IT CAUSED THE DRIVER SIDE AIR BAG TO BE DEPLOYED. CAR WAS EXITING HIGHWAY RAMP WHEN AIRBAG DEPLOYED. DOCUMENTED INS ESTIMATE AVAIL.
Crash
Incident date: Feb 26, 2017
TL* THE CONTACT OWNS A 2016 ACURA TLX. WHILE DRIVING 70 MPH, A LOUD NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,200. THE VIN WAS NOT AVAILABLE.
Incident date: Feb 26, 2017
WAS DRIVING ON HIGHWAY ABOUT 70 MILES PER HOUR SPEED, CAR SUDDENLY LOSS ACCELERATION POWER. HOWEVER, THE CAR RADIO WAS STILL ON. I WAS ABLE TO PULL OFF TO THE SHOULDER OF THE ROAD. SAT THERE ABOUT 2 MINUTES. TURNED CAR BACK ON, AND WAS ABLE TO ACCELERATE AGAIN AND CAR STARTED TO OPERATE PROPERLY. VERY SCARY TO BE DRIVING AT HIGH SPEED AND SUDDENLY LOOSE ACCELERATION POWER. THANK GOD IT WAS A ... Read more
Incident date: Feb 27, 2017
THE HEADLIGHTS INTERMITTENTLY GO OFF WHILE DRIVING. SOMETIMES ITS ONE AND SOMETIMES BOTH. YOU HAVE TO TURN THE LIGHTS OFF AND BACK ON AND THEY TURN BACK ON. THIS IS A MAJOR SAFETY ISSUE.
Incident date: Feb 1, 2016
RECALLED AIR BAG RECALLED OVER A YEAR AGO. DEALER (JOHN EAGLE ACCURA) SAID THEY WOULD CALL TO SCHEDULE SERVICE. AIR BAG NOT NOT REPLACED.
Incident date: Jul 15, 2016
I RECEIVED A NOTICE FOR MY AIRBAG LAST YEAR AND IT STATED I WOULD RECEIVE A FOLLOW UP RECALL NOTICE. I HAVE RECEIVED THE SECOND NOTICE. I CALLED MY LOCAL ACURA DEALER AND THEY TOLD ME THAT THEY ARE NOT ABLE TO HELP ME WITHOUT THE NOTICE.
Incident date: Feb 16, 2017
TL* THE CONTACT OWNS A 2013 ACURA TL. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000. THE VIN WAS NOT AVAILABLE.
Incident date: Feb 20, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING APPROXIMATELY 65 MPH, A POPPING NOISE EMERGED FROM THE DASHBOARD. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT A CRACK DEVELOPED IN THE DASHBOARD AROUND THE PASSENGER SIDE AIR BAG. THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD NEEDED REPLACEMENT. THE MANUFACTURER ... Read more
Incident date: Feb 17, 2017
I THOUGHT IT WAS THE TRANSMISSION BUT THEY REPLACED THE TIMING BELT PULLEY AND IT'S STILL MAKING THE SAME CHIRPING SOUND. THE CAR IS VERY JERKY WHEN IT SHIFTS GEAR WHILE DRIVING. ALSO, THE CAR ACCELERATES WHEN IT'S GOING DOWN HILL WHILE IN MOTION. ALSO THE DRIVE 1, 2, 3 BUTTON IS ON THE STEERING WHEEL AND WHEN YOU ACCIDENTALLY HIT IT, THE CAR ABRUPTLY SLOWS DOWN AND WILL NOT MOVE FORWARD AND I ... Read more
Incident date: Feb 17, 2017
I THOUGHT IT WAS THE TRANSMISSION BUT THEY REPLACED THE TIMING BELT PULLEY AND IT'S STILL MAKING THE SAME CHIRPING SOUND. THE CAR IS VERY JERKY WHEN IT SHIFTS GEAR WHILE DRIVING. ALSO, THE CAR ACCELERATES WHEN IT'S GOING DOWN HILL WHILE IN MOTION. ALSO THE DRIVE 1, 2, 3 BUTTON IS ON THE STEERING WHEEL AND WHEN YOU ACCIDENTALLY HIT IT, THE CAR ABRUPTLY SLOWS DOWN AND WILL NOT MOVE FORWARD AND I ... Read more
Incident date: Oct 31, 2016
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT STATED THAT THE BATTERY FAILED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE FAILURE BEGAN FOUR MONTHS AGO. THE FAILURE MILEAGE WAS 84,000.
Incident date: Feb 20, 2017
SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVE APPROXIMATELY 65 MPH ON INTERSTATE 83 NORTH OF BALTIMORE MARYLAND. NO TRAFFIC AHEAD WITHIN QUARTER MILE. NO EVIDENCE OF ANY OBJECT STRIKING VEHICLE, NO OTHER DAMAGE TO VEHICLE. OUTSIDE TEMPERATURE WAS ABOUT 55 DEGREES.
Incident date: Sep 12, 2016
RECALL NUMBER 04V176000 POWER TRAIN:AUTOMATIC TRANSMISSION I HAVE NOTICED THAT WHEN YOU TYPE IN YOUR MAKE AND MODEL THIS IS THE RECALL THAT SHOWS UP, BUT WHEN I USE MY VIN IT DOES NOT SHOW THIS RECALL BUT IT SHOWS THE SAME SYMPTOMS/ ISSUES THAT ARE ON THIS RECALL. MY CAR WHINES AFTER CERTAIN RPM. I CALLED ACURA AND EXPLAINED THE SAME AND THEY SAID IT IS NOT SPECIFIC TO MY VIN. I ASKED A DEALER ... Read more
Incident date: Feb 17, 2017
TAKATA RECALL I AM AFRAID TO LET MY FAMILY MEMBERS DRIVE THIS CAR, BECAUSE OF THE RISK OF INJURY/DEATH, IN THE EVENT THE AIRBAG DEPLOYS. HONDA IS TAKING TOO LONG TO REMEDY THIS SITUATION FOR ME.
Incident date: Feb 15, 2017
GOING ABOUT 20 MILES AN HOUR IN TRAFFIC A VEHICLE IN FRONT OF ME AT A DISTANCE OF ABOUT 2 CAR LENGTHS STARTED TO TURN RIGHT INTO A GAS STATION LOT UNEXPECTEDLY. THE AUTOMATIC BRAKING SYSTEM DETECTED A POTENTIAL FOR COLLISION AND WARNED ME. I PRESSED THE BRAKE PEDAL AND SLOWLY ATTEMPTED TO APPLY THE BRAKES AS THE SITUATION WAS NOT CRITICAL. THE CRITICAL BRAKE INDICATOR DID NOT GO AWAY, AND THE CAR ... Read more
Crash
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Jul 30, 2016
VEHICLE HAS BEEN LUNGING AT STEADY RPM OF 1.6. WHEN TAKEN TO DEALERSHIP THEY SAID THERE WAS A SERVICE BULLETIN INDICATING EARLY DEGRADATION OF TRANSMISSION FLUID CAUSED BY SOFTWARE ISSUE WAS CAUSING THE ISSUE. WOULD NOT COVER THE REPAIRS UNDER WARRANTY. TSA 16-044 ISSUED IN NOVEMBER OF 2016. CAR WAS UNDER WARRANTY WHEN ACURA BECAME AWARE OF ISSUE AND DID NOT NOTIFY CONSUMERS OF ISSUE. HAVE SPENT N... Read more
Incident date: Feb 14, 2017
TAKATA RECALL I GOT SAFETY RECALL FROM HONDA IN MARCH 2016 AND YOUR WEBSITE SHOWS THERE IS NO FIX FOR THIS YET. WHY?
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Incident date: Nov 1, 2016
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE COLLISION AVOIDANCE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Incident date: Mar 9, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ... Read more
Incident date: Sep 16, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS ... Read more
Incident date: Nov 23, 2015
THE CAR WAS LEASED IN NOVEMBER, 2015. AFTER THREE WEEKS THE EXHAUST SYSTEM STARTED FILLING UP WITH FLUID. LOUD NOISES EMANATE FROM THE MUFFLER AND IF YOU FLOOR THE ACCELERATOR, FLUID COMES SPEWING OUT OF THE LEFT EXHAUST PIPE IN BUCKETS. THE CAR WAS RETURNED TO THE SERVICE DEPARTMENT REPEATEDLY AND THEY COULD NOT REPAIR THE PROBLEM. THEY BLAMED MY DRIVING HABITS AS THE CAUSE OF THE PROBLEM SIN... Read more
Incident date: Feb 1, 2017
POWER STEERING LEAK. POWER STEERING FLUID IS LEAKING FROM WHERE THE HOSE AND INLET TUBE MEET. THE FLUID IS LEAKING DOWN INTO VARIOUS PARTS OF THE ENGINE. THE FLUID CONTINUES TO LEAK OUT AND RUN LOW, WHICH THEN NEEDS REPLACED. ISSUE IS A FIRE HAZARD, AND BURNING OF LEAKING FLUID CAN ROUTINELY BE SMELLED. A RECALL HAS ALREADY BE ISSUED B ACURA. MY VEHICLE CORRESPONDS WITH THE MODEL AND YEAR OF THE R... Read more
Incident date: Feb 2, 2017
NEED NEW AIR BAG. WHEN WILL THIS HAPPEN ? THANKS.
Incident date: Feb 11, 2017
DRIVING SPEED LIMIT ON HIGHWAY 26, MILEPOST 34 BETWEEN PORTLAND OREGON AND SEASIDE OREGON, ON FEBRUARY 11, 2017 WHEN THE SUNROOF EXPLODED. NOT POSSIBLE TO HAVE BEEN CAUSED BY AN IMPACT. NO OTHER CARS IN THE VICINITY. NO CARS PASSED US. NO RESIDENCES FOR MILES AROUND. CLEAR DAY. 41. 2:04 IN THE AFTERNOON.
Incident date: Dec 8, 2016
TL* THE CONTACT OWNS A 2012 ACURA TL. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Incident date: Feb 7, 2017
I BOUGHT THE CAR YESTERDAY AND WHILE I SITTING IN THE CAR LOT, AFTER PURCHASE, I WAS SETTING UP THE RADIO AND HFL LINK. THIS TOOK MAYBE 10 MIN OR LESS. DURING THIS TIME A RELATIVELY NEW BATTERY WAS COMPLETELY DRAINED. THE HFL NEVER EVEN HINTED AT WORKING TO CONNECT TO BLUE TOOTH. I ALSO HAVE A 2005 ACURA TL THIS KEPT HAPPENING TO. THE DEALER RECENTLY TOLD ME IT'S A KNOWN PROBLEM, BUT NOT A RECALL ... Read more
Incident date: Jun 1, 2016
1. HFL LHAS CONTINUOUSLY DRAINED SEVERAL BATTERIES SINCE I PURCHASED THE CAR IN 2008. UNTIL RECENTLY I DID NOT KNOW IT WAS THE HFL UNTIL THE ACURA DEALERSHIP SAID IT'S A KNOWN PROBLEM AND IT EITHER NEEDS TO BE REPAIRED OR REMOVED. IT'S VERY EXPENSIVE TO REPAIR, SO I HAD IT REMOVED. I ALSO JUST PURCHASED A 2007 ACURA TL S AND WHILE I WAS SITTING AT THE DEALERSHIP INPUTTING THE RADIO INFO AND ATTEMP... Read more
Incident date: Jun 1, 2016
1. HFL LHAS CONTINUOUSLY DRAINED SEVERAL BATTERIES SINCE I PURCHASED THE CAR IN 2008. UNTIL RECENTLY I DID NOT KNOW IT WAS THE HFL UNTIL THE ACURA DEALERSHIP SAID IT'S A KNOWN PROBLEM AND IT EITHER NEEDS TO BE REPAIRED OR REMOVED. IT'S VERY EXPENSIVE TO REPAIR, SO I HAD IT REMOVED. I ALSO JUST PURCHASED A 2007 ACURA TL S AND WHILE I WAS SITTING AT THE DEALERSHIP INPUTTING THE RADIO INFO AND ATTEMP... Read more
Incident date: Dec 31, 2016
TAKATA RECALL - SIDE AIRBAGS INFLATED WHILE VEHICLE WAS PARKED IN MY HOME DRIVEWAY DURING THE NIGHT OF DECEMBER 31 2016 & JANUARY 1,2017
Incident date: Jan 15, 2017
WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED UPWARD SENDING GLASS INTO THE ROADWAY. WITH NO OTHER VEHICLES AROUND WOULD LEAD TO A DEFECT IN THE SAFETY GLASS. WHEN TAKEN TO DEALER FOR WARRANTY REPAIR, FERMAN ACURA, THE SERVICE MANAGER STATED ACURA U ILL NOT COVER EXPLODING SUNROOFS BECAUSE HE WAS NOT IN THE CAR AT THE TIME THAT IT BROKE AND HER IS NOT A GLASS EXPERT TO KNOW IF IT WAS A DEFE... Read more
Incident date: Jan 15, 2017
WHILE DRIVING AT HIGHWAY SPEED, THE SUNROOF EXPLODED UPWARD SENDING GLASS INTO THE ROADWAY. WITH NO OTHER VEHICLES AROUND WOULD LEAD TO A DEFECT IN THE SAFETY GLASS. WHEN TAKEN TO DEALER FOR WARRANTY REPAIR, FERMAN ACURA, THE SERVICE MANAGER STATED ACURA U ILL NOT COVER EXPLODING SUNROOFS BECAUSE HE WAS NOT IN THE CAR AT THE TIME THAT IT BROKE AND HER IS NOT A GLASS EXPERT TO KNOW IF IT WAS A DEFE... Read more
Incident date: Jan 25, 2017
EXCESSIVE ENGINE OIL CONSUMPTION CAUSING OIL LEVEL TO GO DOWN TOO SOON (<1000 MILES) AND CAUSING THE VEHICLE TO LOSE POWER AND STALL FOR A FEW SECONDS WHEN MERGING ON TO A FREEWAY OR STARTING IN MOTION AFTER A STOP SIGN OR PRIOR SLOW DOWN. THIS ALMOST CAUSED AN ACCIDENT WHILE MERGING INTO A FREEWAY AFTER SLOWING DOWN AT A YIELD SIGN.
Incident date: Jan 25, 2017
EXCESSIVE ENGINE OIL CONSUMPTION CAUSING OIL LEVEL TO GO DOWN TOO SOON (<1000 MILES) AND CAUSING THE VEHICLE TO LOSE POWER AND STALL FOR A FEW SECONDS WHEN MERGING ON TO A FREEWAY OR STARTING IN MOTION AFTER A STOP SIGN OR PRIOR SLOW DOWN. THIS ALMOST CAUSED AN ACCIDENT WHILE MERGING INTO A FREEWAY AFTER SLOWING DOWN AT A YIELD SIGN.
Incident date: Jan 16, 2017
TL* THE CONTACT OWNS A 2017 (NA) ACURA TLX. THE CONTACT STATED THAT THE HEADREST ON THE DRIVER SEAT WAS DESIGNED TO POINT FORWARD AND DOWN, WHICH CAUSED THE DRIVER TO HAVE LOWER BACK AND NECK PAIN AND NUMBNESS TO THE LEGS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600. UPDATED 06/08/17*LJ *CN
Incident date: May 1, 2012
THE HANDS FREE LINK CONSTANTLY DRAINS THE BATTERY, EVEN WHEN THE VEHICLE IS NOT IN USE. I HAVE REPLACED 3 BATTERIES. THIS ISSUE LEAVES YOU STRANDED AND THE REPAIR COST BY DEALERS ARE RIDICULOUS WHEN THIS IS A WIDE SPREAD ISSUE. MY LOCAL DEALER EXPLAINED THE ONLY WAY TO FIX THE ISSUE WAS TO REMOVE THE HFL MODULE. WHY INSTALL SOMETHING ON A VEHICLE IF IT'S NOT CAPABLE OF PERFORMING THE FUNCTION IT ... Read more
Incident date: Jul 1, 2016
TAKATA RECALL. I HAVE BEEN TRYING TO GET MY ACURA DEALERSHIP TO FIXED THIS RECALL SINCE BEFORE JULY 2016. I'VE MADE SEVERAL CALLS AND 'IVE BEEN TOLD SEVERAL TIMES THAT THEY HAVE ORDERED THE PART TO FIX THE RECALL, BUT IT HASN'T BEEN RECEIVED. PLEASE HELP ME TO RESOLVE THIS SAFETY RECALL WITH THIS VEHICLE. THANK YOU.
Incident date: Dec 31, 2016
INTERIOR LEFT & RIGHT AIRBAGS INFLATED WHILE PARKED IN MY DRIVEWAY AT NIGHT, KEYS REMOVED, SECURITY SYSTEM ENGAUGED BETWEEN AFTERNOON OF 12/31/2016 AND MORNING 1/1/2017.
Incident date: Feb 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS... Read more
Incident date: Feb 3, 2017
NHTSA CAMPAIGN NUMBER: 16V346000 NO REMEDY HAS BEEN OFFERED AND IT HAS BEEN EIGHT MONTHS. NOT ALLOWING A PASSENGER IS NOT A PRACTICAL SOLUTION FOR THIS LONG.
Incident date: Feb 3, 2012
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THERE WERE CRACKS IN THE DASHBOARD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DASH COVER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Incident date: May 23, 2016
TL* THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:16V346000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Incident date: Feb 2, 2017
TAKATA RECALL. I AM 71 YEARS OLD AND HAVE ONLY ONE CAR. I AM CONCERNED THAT IF THERE WOULD BE AN ACCIDENT (I DRIVE RARELY (LESS THAN 5000 MILES A YEAR) AND CAREFULLY (NO MOVING VIOLATIONS OR ACCIDENTS IN DECADES) I WOULD BE SERIOUSLY INJURED. WHEN WILL MY CAR AIR BAGS BE REPLACED. *TR
Incident date: Aug 13, 2016
AROUND 58,000 MILES TRANSMISSION STARTED HESITATING, JERKING. HAPPENS WHILE STARTING FROM A DEAD STOP, IN TURNS,AT HIGHWAY SPEED, WHILE PASSING/ACCELERATING AND ALSO ON CRUISE. ACURA AND DEALER BOTH AWARE AND SAY "ENGINEERS ARE WORKING ON A SOFTWARE FIX" (IT HAS BEEN MONTHS). HAS GOTTEN TO THE POINT SCARED TO PASS A VEHICLE OR MAKE A QUICK TURN. DEALER ADMITS SOMETHING IS WRONG BUT CANNOT FIND ANY... Read more
Incident date: Jan 27, 2017
TL* THE CONTACT OWNS A 2012 ACURA MDX. AFTER CAMPING, THE VEHICLE WAS TAKEN TO A DEALER FOR AN OIL CHANGE WHERE IT WAS DISCOVERED THAT RODENTS CHEWED ON SEVERAL WIRES. THE DEALER DID NOT DIAGNOSE THE FAILURE AND NO REPAIRS WERE MADE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,900.
Incident date: Nov 1, 2016
CRACKED DASHBOARD. CRACKS HAVE APPEARED IN THE DASHBOARD. THESE CRACKS HAVE APPEARED SUDDENLY AND NOT CAUSED BY IMPACT. I BELIEVE THAT THIS IS A DEFECT IN THE PRODUCT AS THERE ARE SIMILAR INSTANCES OF THE SAME MAKE AND MODEL WITH THIS DEFECT AND NOT FOUND IN OTHER MANUFACTURER VEHICLES OF SIMILAR AGE.
Incident date: Jan 28, 2017
SUNROOF EXPLODED ALL OF A SUDDEN WHILE DRIVING ON A FREEWAY AT AROUND 70MPH. HEARD AN EXPLOSION ABOVE THE CAR, HAD TO PULL OVER IMMEDIATELY, AND FOUND THAT THE SUNROOF HAD EXPLODED. I HAVE A ROOF TOP BOX BUT THERE IS NO WAY THIS CAN MAKE CONTACT WITH THE SUNROOF. AS YOU CAN SEE IN THE PICTURE, THE EXPLOSION WAS OUTWARDS. GOOD THING OUR INSIDE SLIDING ROOF WAS CLOSED! WE ALSO HAD 2 KIDS IN THE CAR ... Read more