Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Dec 23, 2017
WENT IN FOR A RECALL NOTICE I RECEIVED FOR MY 2015 ACURA TLX SPECIFYING A POSSIBLE FAULTY TRANSMISSION IN CAR - WENT TO GO HAVE IT LOOKED AT. DETERMINED BY TECH THAT CAR WAS NOT EXPERIENCING EXACT ISSUE IN RECALL BUT CAR SHOULD HAVE A TCM SOFTWARE UPDATE SINCE IT WAS JERKING AT THE 2-3 SHIFT. WHEN I RECEIVED THE CAR BACK IT WAS 10 TIMES WORSE! STILL JERKING BUT NOW WAS JUMPING ON EVERY DOWNSHIFT E... Read more
Incident date: Dec 26, 2017
THE CAR DISPLAYED MULTIPLE ERRORS ON ITS MULTI-INFORMATION DISPLAY. THE ERRORS INCLUDE BRAKE SYSTEM PROBLEM, ABS PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, AND ADAPTIVE CRUISE CONTROL PROBLEM. THOSE ERROR MESSAGES WENT AWAY ON MY WAY TO ELK GROVE ACURA BUT I WAS ABLE TO RECORD THEM ON MY PHONE. THERE WAS STILL AN ERROR MESSAGE IN THE ACURALINK SYSTEM FOR THE ELECTRIC POWER STEERING THAT I ... Read more
Incident date: Dec 26, 2017
THE CAR DISPLAYED MULTIPLE ERRORS ON ITS MULTI-INFORMATION DISPLAY. THE ERRORS INCLUDE BRAKE SYSTEM PROBLEM, ABS PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, AND ADAPTIVE CRUISE CONTROL PROBLEM. THOSE ERROR MESSAGES WENT AWAY ON MY WAY TO ELK GROVE ACURA BUT I WAS ABLE TO RECORD THEM ON MY PHONE. THERE WAS STILL AN ERROR MESSAGE IN THE ACURALINK SYSTEM FOR THE ELECTRIC POWER STEERING THAT I ... Read more
Incident date: Dec 26, 2017
THE CAR DISPLAYED MULTIPLE ERRORS ON ITS MULTI-INFORMATION DISPLAY. THE ERRORS INCLUDE BRAKE SYSTEM PROBLEM, ABS PROBLEM, ROAD DEPARTURE MITIGATION SYSTEM PROBLEM, AND ADAPTIVE CRUISE CONTROL PROBLEM. THOSE ERROR MESSAGES WENT AWAY ON MY WAY TO ELK GROVE ACURA BUT I WAS ABLE TO RECORD THEM ON MY PHONE. THERE WAS STILL AN ERROR MESSAGE IN THE ACURALINK SYSTEM FOR THE ELECTRIC POWER STEERING THAT I ... Read more
Incident date: Aug 1, 2016
I CALLED TO SET UP AN APPOINTMENT FOR THE AIRBAGS TO BE REPLACED AND THEY SAID THEY DID NOT HAVE THE PARTS AND WOULD ORDER THEM AND CALL ME BACK. THEY NEVER RECEIVED THE NEW AIRBAGS AND DID NOT CALL ME. I HAVE CALLED AGAIN AND WILL CALL AGAIN THIS WEEK.
Incident date: Mar 15, 2017
TL* THE CONTACT OWNED A 1995 ACURA INTEGRA. WHILE DRIVING 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE ABS WARNING INDICATOR ILLUMINATED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE KNEES, CHEST, LOWER BACK, AND NECK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WA... Read more
Crash
1 injured
Incident date: Dec 20, 2017
I WAS DRIVING STRAIGHT ON A RESIDENTIAL STREET AT AROUND 20-25 MPH WHEN ALL OF A SUDDEN I HEAR A LOUD SNAPPING SOUND. I IMMEDIATELY LOST ALL CONTROL OF THE VEHICLE AND IT JERKED HARD TO THE RIGHT HITTING TWO PARKED VEHICLES. UPON INSPECTION, IT APPEARS AS THOUGH THE REAR CONTROL ARM ON THE PASSENGER SIDE FRONT WHEEL SNAPPED, CAUSING ME TO LOSE CONTROL.
Crash
Incident date: Dec 18, 2017
UNUSUAL NOISE FROM ENGINE WHEN IDLE, WHICH INCREASES GRADUALLY
Incident date: Dec 18, 2017
MY CAR HAS APPROXIMATELY 75,000 MILES. I WAS DRIVING IN A PARKING LOT AND AND INDICATOR CAME ON STATING "CHECK POWER STEERING." THE STEERING WHEEL LOCKED UP AND BECAME ALMOST IMPOSSIBLE TO TURN. I TURNED THE CAR OFF AND WENT ON MY WAY, HOPING IT WAS A TEMPORARY PROBLEM. THE PROBLEM WENT AWAY THE NEXT TIME I TURNED ON MY CAR. BUT 3 DAYS LATER, THE VAR DID THE SAME THING WHEN I WAS DRIVING IN A ... Read more
Incident date: Dec 19, 2017
SUBFRAME RUSTED OUT. $2600 TO REPAIR. GARAGE KEPT VEHICLE. UNDERSTAND THERE HAVE BEEN SIMILAR COMPLAINTS AND THE ROOT CAUSE IS KNOWN. UNBELIEVABLE THAT SUCH A LARGE AND SUPPOSEDLY REPUTABLE MANUFACTURER CAN NOT ASSUME ANY RESPONSIBILITY FOR A DESIGN FLAW. LAST ACURA OR HONDA I WILL EVER PURCHASE.
Incident date: Dec 5, 2017
WHILE DRIVING AT A STEADY 35 MPH ON ROUTE 9 IN CROTON-ON-HUDSON, NEW YORK THE DRIVER SIDE CURTAIN AND FRONT SEAT AIRBAG DEPLOYED FOR NO REASON ALMOST CAUSING A CATASTROPHIC ACCIDENT. THE SEAT BELT ACTUATOR IS NOW LOCKED RENDERING THE SEAT BELT USELESS. ACURA TOWED THE CAR TO A DEALER WHO UPLOADED ALL THE COMPUTER CODES AND CLAIMS THAT THE OWNER IS RESPONSIBLE FOR THE AIRBAG REPLACEMENT! THE COD... Read more
Incident date: Dec 5, 2017
WHILE DRIVING AT A STEADY 35 MPH ON ROUTE 9 IN CROTON-ON-HUDSON, NEW YORK THE DRIVER SIDE CURTAIN AND FRONT SEAT AIRBAG DEPLOYED FOR NO REASON ALMOST CAUSING A CATASTROPHIC ACCIDENT. THE SEAT BELT ACTUATOR IS NOW LOCKED RENDERING THE SEAT BELT USELESS. ACURA TOWED THE CAR TO A DEALER WHO UPLOADED ALL THE COMPUTER CODES AND CLAIMS THAT THE OWNER IS RESPONSIBLE FOR THE AIRBAG REPLACEMENT! THE COD... Read more
Incident date: Dec 9, 2017
CRACKS ON THE DASHBOARD APPEAR RAPIDLY, STARTING BY THE PASSENGER AIRBAG LOCATION. FIRST CRACK A WEEK AGO AND NOW A ANOTHER ONE......AFRAID THAT AIRBAG COULD DEPLOY OR NOT DEPLOY AND ACCORDING TO MANY ACURA TL 2004 OWNERS THIS IS A VERY COMMON AND UPSETTING MATTER.
Incident date: Nov 30, 2017
GEAR FAILURE, TRANSMISSION LOCK UP, SMOKE COMING FROM TRANSMISSION INSIDE THE CAR. HEAT BUILD UP FROM TRANSMISSION WHEN WE DO LONG DRIVE.
Incident date: Nov 16, 2016
MY VEHICLE CONTAINS ONE OF THE DEFECTIVE TAKATA AIRBAGS, EVEN THOUGH I REALIZE IT IS NOT CURRENTLY UNDER A RECALL.
Incident date: Dec 14, 2017
THE REAR SEAT ANCHORS TO INSTALL A CHILD SAFETY SEAT ARE NOT ACCESSIBLE IN THE 2018 ACURA TLX. YOU CANNOT TRANSPORT A SMALL CHILD UNDER 2 IN THE CAR. REPORTED TO ACURA 12/14/2017. NOTE: THE HOOKS ARE TOO FAR UNDER THE SEAT AND CANT BE REACHED!!!!
Incident date: Aug 19, 2017
TL* THE CONTACT WAS LOANED A 2015 ACURA TLX. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE LOANER VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK, LOWER BACK, AND HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE LOANER VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE LOANER VEHICLE WAS THEN TOWED TO THE DEALE... Read more
Crash
1 injured
Incident date: Dec 10, 2005
TAKATA RECALL. THE AIRBAG LIGHT IS ON CONSTANTLY, INDICATING A SAFETY ALERT AND THE NEED FOR REPAIR.
Incident date: Jun 1, 2017
I BEGAN HEARING A NOISE WHEN TURNING THE STEERING WHEEL AND THE STEERING BECAME "HEAVY". I CHECKED THE POWER STEERING FLUID RESERVOIR AND IT WAS LOW ON FLUID. I CHECKED UNDER THE CAR AND SAW THAT THERE A LEAK FROM THE DRIVER'S SIDE BOOT ON THE STEERING RACK. I TOOK THE CAR TO A LOCAL SHOP AND HAD THE PART REPLACED WITH AN AFTERMARKET RACK FOR $1200. THE RACK FAILED WITHIN A WEEK. I TOOK IT BA... Read more
Incident date: Dec 12, 2017
THE TRANSMISSION ON THIS VEHICLE IS UNSAFE & THE CAR SURGES UNCONTROLLABLY DRIVING DOWNHILL. MY WIFE & I CAN NO LONGER DRIVE THIS CAR & OUR LOCAL OAKLAND, CA ACURA DEALER HAS NOT CORRECTED THE PROBLEM - WE HAVE TAKEN IT IN FOR CORRECTION SEVERAL TIMES. WE HAVE 3 KIDS SO WE CAN'T DRIVE AROUND IN AN UNSAFE CAR & DONT WANT SOMEONE ELSE DRIVING AN UNSAFE CAR. ACURA RECENTLY ISSUED A WARRANTY EXTEN... Read more
Incident date: Oct 12, 2017
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE STATIONARY, THE REARVIEW MIRROR DEVELOPED A BUBBLE THAT OBSTRUCTED AND DISTORTED THE VIEW OF THE ROAD BEHIND. ACURA NORTH SCOTTSDALE IN SCOTTSDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FOUR YEAR... Read more
Incident date: Dec 10, 2017
I SAW ON TV THERE IS A POSSIBLE RECALL ON TAKATA AIRBAGS ON MY CAR.
Incident date: Oct 18, 2017
TAKATA RECALL: I RECENTLY PURCHASED MY VEHICLE FROM A USED CAR DEALERSHIP. SHORTLY AFTERWARDS, I WAS MAILED A HARD COPY OF AN AIRBAG SETTLEMENT CLASS ACTION LAWSUIT INVOLVING HONDA MOTORS AND TAKATA. I HAVE THE NOTICE IN MY POSSESSION, CITING MY VEHICLE AS ONE OF THE DECLARED RECIPIENTS WITHIN THE SETTLED CLASS ACTION LAWSUIT. I AM SIMPLY CONDUCTING MY DUE DILIGENCE IN REPORTING MY VEHICLE AS IT... Read more
Incident date: Dec 16, 2016
I WAS IN AN ACCIDENT 12/2016 CAR WAS IN MOTION AIRBAG DEPLOYED BURNED MY RIGHT INNER FOREARM SO BAD HAD TO GO TO HOSPITAL. I GOT EMERGENCY ROOM PAPERWORK PLUS PICTURES ON MY PHONE. CAR WAS TOTALED INSURANCED THROUGH STATE FARM
Crash
1 injured
Incident date: Dec 16, 2016
I WAS IN AN ACCIDENT 12/2016 CAR WAS IN MOTION AIRBAG DEPLOYED BURNED MY RIGHT INNER FOREARM SO BAD HAD TO GO TO HOSPITAL. I GOT EMERGENCY ROOM PAPERWORK PLUS PICTURES ON MY PHONE. CAR WAS TOTALED INSURANCED THROUGH STATE FARM
Crash
1 injured
Incident date: Dec 16, 2016
I WAS IN AN ACCIDENT 12/2016 CAR WAS IN MOTION AIRBAG DEPLOYED BURNED MY RIGHT INNER FOREARM SO BAD HAD TO GO TO HOSPITAL. I GOT EMERGENCY ROOM PAPERWORK PLUS PICTURES ON MY PHONE. CAR WAS TOTALED INSURANCED THROUGH STATE FARM
Crash
1 injured
Incident date: Dec 11, 2017
TAKATA RECALL.I HAVE RECEIVED A LETTER FROM THE DISTRICT COURT FOR THE SOUTHERN DISTRICT OF FLORIDA WARNING THAT MY VEHICLE CONTAINS A DEFECTIVE OR POTENTIALLY DEFECTED AIRBAG INFLATOR AND IS UNDERECALL.R
Incident date: Sep 15, 2017
ESTA MARCANDO LA SEAL EN ROJO Y NO SE QUITA YA ME CAMBIARON LA BOLSA DEL PASAJERO Y LA MIA PERO MARCA ROJO
Incident date: May 2, 2017
THE WARNING LIGHT ON MY DASHBOARD DISPLAY RELATED TO THE AIRBAG SYSTEM IS ON. AUTO SHOP SAYS THAT IT INDICATES A PROBLEM WITH THE AIRBAG SYSTEM. I HAVE NOT REPAIRED IT YET AS THEY SAID IT IS AN EXPENSIVE REPAIR. IN WOULD LIKE TO HAVE IT FIXED. I AM THINKING IT MAY BE RELATED TO THE PROBLEM BEING DEALT WITH IN THE TAKATA RECALL.
Incident date: Dec 1, 2017
THE 2018 ACURA MDX HAS WINDSHIELD DISTORTIONS AFFECTING VISIBILITY AND CAN LEAD TO DIZZINESS RESULTING FROM VISUAL VERTIGO. IMAGES SEEN THROUGH THE OUTER EDGE OF THE WINDSHIELD ARE DISTORTED. STRAIGHT LINES (ROAD BARRIERS, LINES ON THE STREET, FENCES, CURBS, ETC) APPEAR BENT/CURVED. OBJECTS ALSO QUICKLY MAGNIFY AND THEN REVERT TO NORMAL SIZE CAUSING BLURRYINESS AS WELL AS AFFECTING THE ABILITY T... Read more
Incident date: Apr 12, 2017
I GOT INTO A CAR ACCIDENT WHERE A CAR DROVE INTO ONCOMING TRAFFIC AND HIT THE FRONT OF MY CAR. THE AIRBAGS ON BOTH THE DRIVER'S AND PASSENGERS SEAT WERE RELEASED. THE VEHICLE WAS IN MOTION AT THE TIME OF THE ACCIDENT.
Crash
3 injured
Incident date: Apr 12, 2017
I GOT INTO A CAR ACCIDENT WHERE A CAR DROVE INTO ONCOMING TRAFFIC AND HIT THE FRONT OF MY CAR. THE AIRBAGS ON BOTH THE DRIVER'S AND PASSENGERS SEAT WERE RELEASED. THE VEHICLE WAS IN MOTION AT THE TIME OF THE ACCIDENT.
Crash
3 injured
Incident date: Dec 4, 2017
ENGINE CRADLE IS TOTALLY BROKEN IN HALF. THE CAR IS UNSAFE TO DRIVE & IT IS ALL I HAVE. ONLY 120,000 MILES ON IT, WAS THIS A DEFECT ON YOUR PART? I NEED HELP. THIS REPAIR INCLUDES REMOVING ENGINE, TRANSMISSION, FROM CAR TO ACCESS ENGINE CRADLE. THE COST IS OVER $1500.00 DOLLARS. I TRULY THOUGHT I WAS BUYING A QUALITY CAR! I HAVE NO IDEA HOW LONG I HAVE BEEN DRIVING THIS HIGHLY UNSAFE VEHI... Read more
Incident date: Dec 1, 2014
AFTER 4-5 YEARS OF USAGE, THE BLUETOOTH DOESN'T WORK ANY MORE. THE ACURA DEALER SAID IT COSTS MORE THAN $600 TO BE REPLACED WITH NEW ONE. I CHECKED UP THE INTERNET, AND LOTS OF ACURA MDX OWNERS HAVE ALREADY ACKNOWLEDGED THIS PROBLEM AND LOOKING FOR A SOLUTION ON THE INTERNET. EVERYONE HAS EXACTLY SAME PROBLEM AND IT EXACTLY HAPPENED 4 -5 YEARS AFTER PURCHASE.
Incident date: May 2, 2015
VEHICLE STOPPED ON THE ROAD BECAUSE TRANSMISSION FAILURE, BATTERY WAS REPLACED TWICE BECAUSE OF BLUETOOTH BOARD FAILURE, ALWAYS HAVE RANDOM MISSFIRE CODES ON ENGINE, CHECK ENGINE LIGHT ON.
Incident date: May 2, 2015
VEHICLE STOPPED ON THE ROAD BECAUSE TRANSMISSION FAILURE, BATTERY WAS REPLACED TWICE BECAUSE OF BLUETOOTH BOARD FAILURE, ALWAYS HAVE RANDOM MISSFIRE CODES ON ENGINE, CHECK ENGINE LIGHT ON.
Incident date: May 2, 2015
VEHICLE STOPPED ON THE ROAD BECAUSE TRANSMISSION FAILURE, BATTERY WAS REPLACED TWICE BECAUSE OF BLUETOOTH BOARD FAILURE, ALWAYS HAVE RANDOM MISSFIRE CODES ON ENGINE, CHECK ENGINE LIGHT ON.
Incident date: Jan 1, 2011
TAKATA RECALL. AFTER A STOP AND GO IN TRAFFIC THERE IS A HESITATION WHEN PRESSING ON THE GAS PEDAL. AFTER THE COMPUTER IS RESET IT'S FINE FOR A COUPLE WEEKS.
Incident date: Jan 1, 2011
TAKATA RECALL. AFTER A STOP AND GO IN TRAFFIC THERE IS A HESITATION WHEN PRESSING ON THE GAS PEDAL. AFTER THE COMPUTER IS RESET IT'S FINE FOR A COUPLE WEEKS.
Incident date: Dec 4, 2017
SEVERAL LARGE CRACKS HAVE DEVELOPED ON THE FRONT DASH BOARD. THIS INCLUDE THE AREAS IN AND AROUND THE PART OF THE DASH THAT COVER THE PASSENGER SIDE AIR BAG. I HAVE USED NO TYPE OF CLEANER THAT WOULD HAVE CAUSED THIS ISSUE AND HAVE NOT BEEN INVOLVED IN ANY SERIOUS CRASHES. A SEARCH ONLINE SHOWS A LARGE NUMBER OF VEHICLES OF THIS MAKE AND MODEL WITH SIMILAR ISSUES.
Incident date: Dec 4, 2017
SEVERAL LARGE CRACKS HAVE DEVELOPED ON THE FRONT DASH BOARD. THIS INCLUDE THE AREAS IN AND AROUND THE PART OF THE DASH THAT COVER THE PASSENGER SIDE AIR BAG. I HAVE USED NO TYPE OF CLEANER THAT WOULD HAVE CAUSED THIS ISSUE AND HAVE NOT BEEN INVOLVED IN ANY SERIOUS CRASHES. A SEARCH ONLINE SHOWS A LARGE NUMBER OF VEHICLES OF THIS MAKE AND MODEL WITH SIMILAR ISSUES.
Incident date: Jul 25, 2017
TAKATA RECALL, THE AIR BAG NOTIFICATION ON MY CAR SOMETIMES STAYS ON EVEN AFTER I TURN MY CAR ON EVEN WHEN THE CAR IS IN MOTION.
Incident date: May 4, 2013
FIRST SEAT LEATHER ON BACK BUSTED ON BOTH FRONT SEATS AS WELL AS THE LEATHER ON DRIVER'S DOOR REST. I HAVE HAD MOTOR ISSUES, LEATHER ON DOOR PANEL PUCKED. AURA DEALERSHIP FIXED THE MOTOR AND , ONE OF THE BUSTED SEAT AND THE DOOR PANEL. THE DRIVE SEAT BUSTED IN 2013, PASSENGER 2016 AND THE DRIVER'S 2015. I'VE NEVER OWNER AND CAR WITH SOME MANY ISSUES.
Incident date: May 4, 2013
FIRST SEAT LEATHER ON BACK BUSTED ON BOTH FRONT SEATS AS WELL AS THE LEATHER ON DRIVER'S DOOR REST. I HAVE HAD MOTOR ISSUES, LEATHER ON DOOR PANEL PUCKED. AURA DEALERSHIP FIXED THE MOTOR AND , ONE OF THE BUSTED SEAT AND THE DOOR PANEL. THE DRIVE SEAT BUSTED IN 2013, PASSENGER 2016 AND THE DRIVER'S 2015. I'VE NEVER OWNER AND CAR WITH SOME MANY ISSUES.
Incident date: Dec 1, 2017
MY HUSBAND CALLED ACURA OF ORANGE PARK ON DEC. 1ST TO SETUP AN APPOINTMENT TO GET THE RECALL HANDLED. HE SPOKE TO THE SERVICE MANAGER WHO TOLD MY HUSBAND OUR VEHICLE WASN'T ON THE RECALL LIST.
Incident date: Aug 12, 2016
TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORP... Read more