Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Apr 20, 2017
NHTSA 12V-222. ACURA SAYS THERE ISN'T ANY RECALL ON THIS MATTER. MEANWHILE, THE SMOKE THAT IS CAUSING THIS PROBLEM MAKES IT UNBEARABLE FOR US TO TURN ON THE HEAT OR A/C BECAUSE OF THIS FAULTY MANUFACTURE PROBLEM.
Incident date: Jun 5, 2017
TAKATA RECALL, RPM MOVING UP AND DOWN AT 45 TO 50MPH, WEIRD SHAKING WHILE ACCELERATING. ACURA SHOULD SOLVE THIS PROBLEM ASAP
Incident date: May 25, 2017
I WAS DRIVING ON THE HIGHWAY 45 FROM DALLAS TO HOUSTON ON MAY 25, 2017, GOING APPROX. 65 MPH. ALL OF A SUDDEN I HEARD A VERY LOUD POP SOUND FROM THE SUNROOF. I ALMOST LOST CONTROL OF MY VEHICLE BUT MANAGED TO PULL OVER ON THE SHOULDER OF THE HIGHWAY TO FIND OUT WHAT HAD HAPPENED. I SAW THAT THE SUNROOF GLASS WAS COMPLETED SHATTERED AND BUBBLED OUTWARDS INSTEAD OF INWARDS. THERE WAS NO VEHICLES W... Read more
Incident date: Jun 2, 2017
PURCHASED NEW IN 2004. DURING MAINTENANCE I FOUND THE REAR FRAME BEHIND THE BUMPER COVERING TO BE SEVERELY RUSTED. NOT SURFACE RUST BUT CHUNKS THAT I CAN EASILY PULL OFF BY HAND. CONCERNED ABOUT THE STRUCTURAL INTEGRITY OF THE VEHICLE AND MY SAFETY I CONTACTED ACURA CONSUMER RELATIONS. SPOKE WITH SOMEONE WHO JUST SAID THEY CAN'T HELP BECAUSE MY VEHICLE IS OUT OF WARRANTY. I FEEL THAT SOMETHING IS ... Read more
Incident date: May 31, 2017
HAD THE POWER STEERING HOSE RECALL DONE IN 2014 (RECALL NUMBER SB10-010). NOW IN 2017 CAME OUT TO DRIVE CAR AND FOUND ALL POWER STEERING FLUID LEAKED AND CAR HAD NO POWER STEERING WHEN TRYING TO DRIVE IT. CAR DROVE AND POWER STEERING WAS PERFECTLY FINE THE DAY BEFORE. ALSO JUST HAD A MULTI POINT INSPECTION 4 MONTHS PRIOR AT ACURA DEALERSHIP WHICH FOUND NO ISSUES WITH POWER STEERING.
Incident date: Mar 1, 2017
FAILED TO GET A DATE TO REMEDY THE AIRBAG RECALL ON MY CAR.
Incident date: May 8, 2017
DASHBOARD CRACKING FOR NO REASON. CRACKS ARE IN MANY PLACES AND OCCUR NEAR THE DASH AIR BAG WHICH IS CONCERNING IF IT EVERY GOES OFF COULD SEND SHARP PIECES OF THE DASH INTO MYSELF OR A PASSENGER (WIFE, DAUGHTER). PHOTOS CAN BE TAKEN IF NEEDED.
Incident date: May 8, 2017
DASHBOARD CRACKING FOR NO REASON. CRACKS ARE IN MANY PLACES AND OCCUR NEAR THE DASH AIR BAG WHICH IS CONCERNING IF IT EVERY GOES OFF COULD SEND SHARP PIECES OF THE DASH INTO MYSELF OR A PASSENGER (WIFE, DAUGHTER). PHOTOS CAN BE TAKEN IF NEEDED.
Incident date: May 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE DASHBOARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APP... Read more
Incident date: May 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V344000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HEARD A GRINDING NOISE EMITTING FROM THE DASHBOARD. THE MANUFACTURER WAS NOT NOTIFIED. THE APP... Read more
Incident date: Apr 21, 2017
POWER STEERING LEAK INTO CATALYTIC CONVERTER AND SYSTEM MALFUNCTION. SMOKE FROM THE ENGINE.
Incident date: May 30, 2017
TL* THE CONTACT OWNS A 2010 ACURA MDX. WHILE ATTEMPTING TO START THE VEHICLE, AN ABNORMAL CRANKING SOUND WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE CONTACT NOTICED SPARKS COMING FROM THE STEERING WHEEL. ON THE THIRD ATTEMPT TO START THE VEHICLE, IT FAILED TO OPERATE. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WA... Read more
Fire
Incident date: Apr 3, 2017
TAKATA RECALL I WAS CONTACTED SEVERAL WEEKS AGO BECAUSE OF A COMPLAINT AGAINST JAY WOLFE ACURA. I WAS GIVEN CASE # 05984005 AND TOLD I WOULD BE CONTACTED VERY SOON. I HAVE NEVER HEARD FROM ACURA RE AIRBAG RECALL REPAIR.
Incident date: May 26, 2017
MY CAR SHUTS OFF WHILE DRIVING. IT PUTS MY CHILDREN AND MYSELF AT RISK. IT HAS HAPPENED NUMEROUS TIMES.
Incident date: Oct 14, 2016
TL* THE CONTACT OWNS A 2006 ACURA MDX. WHILE THE VEHICLE WAS PARKED IN A SCHOOL PARKING LOT WITH THE KEY OUT OF THE IGNITION, THE VEHICLE BEGAN TO ROLL AWAY INDEPENDENTLY WITHOUT WARNING, A SCHOOL COACH JUMPED INTO THE VEHICLE AND WAS ABLE TO STOP IT FROM ROLLING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO APPLE TREE ACURA DEALER IN ASHEVILLE NC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN... Read more
Crash
Incident date: May 23, 2017
DEAR SIR/MADAM - I WAS HEADING TO MY OFFICE FROM HOME ON THE HIGHWAY CA-84. WHILE DRIVING TODAY ON THE HIGHWAY AT AROUND 50MPH I HEAR SUDDEN LOUD POP UP SOUND FROM THE ROOF, I FELT LIKE AN EARTHQUAKE AND VEHICLE STARTING TO SHAKE. AS I SLOWED DOWN I FELT SOMETHING WRONG WITH SUNROOF. SINCE HIGHWAY LEADS TO THE BRIDGE AND HAS NO EXIT I CONTINUED TO DRIVE. HIGHWAY BECOMES INTERNAL ROAD AFTER 5 MILES... Read more
Incident date: May 22, 2017
TORQUE CONVERTER SHUDDER/ PREMATURE FAILURE. JERKY TRANSMISSION. SHIFTING HARD. WENT TO 2 TORQUE CONVERTERS IN A YEAR.
Incident date: May 8, 2017
MY TRANSMISSION IS STARTING TO FAIL GEARS THE RPM IS GOING UP AND DOWN RAPIDLY.
Incident date: May 8, 2017
MY TRANSMISSION IS STARTING TO FAIL GEARS THE RPM IS GOING UP AND DOWN RAPIDLY.
Incident date: Feb 7, 2017
TRAVELING ABOUT 30 MPH IN A STRAIGHT LINE IN TRAFFIC. MDX SUDDENLY WOULDN'T ACCELERATE. CAR STARTED SLOWING EVEN THOUGH ENGINE WAS STILL RUNNING. I WAS ABLE TO PULL OFF TO CURB. COULDN'T SHIFT. CUT ENGINE OFF AND RESTARTED. CAR THEN RAN NORMAL.
Incident date: May 2, 2017
THE SUV WAS JUST BROUGHT IN FOR A JUDDER FROM THE FRONT END TO THE LOCAL ACURA/ HONDA IN TOWN WHERE WE RESIDE AND THEY CLAIM ITS THE TORQUE CONVERTER IS FAILING WELL AFTER SOME RESEARCH WE NOTICED THERE WAS RECALLS AND A CLASS ACTION SUIT FOR THIS PROBLEM. I AM JUST MAKING THIS COMPLAINT BECAUSE THE DEALER STATES WE HAVE TO PAY 5000 DOLLARS TO HAVE IT REPLACED. I FEEL WE SHOULD BE EITHER GIVEN A D... Read more
Incident date: May 19, 2017
PASSENGER AIR BAG INSTALLED WITH BOLT LEFT ON FLOOR. DEALER UNWILLING TO ADDRESS IF AIR BAG WAS INSTALLED CORRECTLY. I HAVE THE BOLT WITH A FLANGE ON ONE END.
Incident date: May 14, 2017
TL* THE CONTACT OWNED A 2009 ACURA MDX. WHILE THE CONTACT'S SPOUSE WAS DRIVING 5 MPH PULLING INTO A PARKING SPACE, THE VEHICLE INADVERTENTLY ACCELERATED AND CRASHED INTO A STORE. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE AIR BAGS DEPLOYED AND THE DRIVER SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED T... Read more
Crash
1 injured
Incident date: May 16, 2017
TAKATA RECALL. I AM HAVING SEVERE DIFFICULTY IN ACURA COMPLETING THE RECAL/REPLACEMENT OF THE PASSENGER SIDE AIR BAG. IN JULY, MY SON BROUGHT THE CAR (WITH AN APPOINTMENT) TO PAULY ACURA IN HIGHLAND PARK, IL. HE WAS TOLD WHEN HE WENT IN THAT HE NEEDED THE ORIGINAL RECALL NOTICE OR THEY COULD NOT DO THE REPLACEMENT. HE LEFT. WHEN I SENT IT TO HIM, HE WENT TO PAULY AGAIN BUT WAS TOLD THEY COULD NOT ... Read more
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, SEVERAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE EMERGENCY PARKING INDICATOR BEGAN TO FLASH AND THE BRAKE LIGHTS CONSTANTLY ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, ACTIVATED THE EMERGENCY PARKING BRAKE, AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT REPEATED THE PROCESS AN... Read more
Incident date: May 16, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, SEVERAL WARNING INDICATORS ILLUMINATED. IN ADDITION, THE EMERGENCY PARKING INDICATOR BEGAN TO FLASH AND THE BRAKE LIGHTS CONSTANTLY ILLUMINATED. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, ACTIVATED THE EMERGENCY PARKING BRAKE, AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT REPEATED THE PROCESS AN... Read more
Incident date: May 11, 2017
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED THAT THE VEHICLE SHUTTERRED WHEN ACCELERATING FROM A STOP. THE DEALER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS TO VERIFY THE RECOMMENDED SOLUTION TO THE DEALER TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Incident date: Apr 20, 2017
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Incident date: Aug 19, 2016
VEHICLE WON'T START AFTER NOT BEING USED FOR TWO DAYS OR MORE. IT'S BEEN NOTICED SINCE 2015. BATTERY WAS REPLACED 3 TIMES IN TEN MONTHS. IT'S A SAFETY HAZARD THAT ACURA SHOULD BE ADDRESSED/RECALLED. WENT TO MY CAR MECHANIC TO HAVE IT DIAGNOSED AND WAS TOLD IT'S THE VEHICLE'S HANDS FREE MODULE (BLUETOOTH) THAT'S BEEN CAUSING THE DRAIN. I CHECKED ONLINE AND FOUND OUT IT'S BEEN A MAJOR ISSUE ON THIS... Read more
Incident date: Jan 3, 2017
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
Incident date: Jan 3, 2017
1. FAULTY SHOCK ABSORBERS. THIS IS KNOWN THE PROBLEM WITH ACURA'S. MANY RDXS FRONT AND REAR SHOCKS MUST REPLACED, BEFORE 50,000 MILES 2. ABNORMALLY CORRODING BRAKE ROTORS. 3. FAULTY BUSHING ON SHOCK ABSORBERS. THIS CAR CLUNKS LIKE THE JUNK PILE IT IS. 4. DEALERSHIP REQUESTING TRANSMISSION/TRANSAXLE FLUID CHANGE, ON A 28,000-MILE VEHICLE
Incident date: Sep 1, 2016
DASH DEVELOPED DUAL CRACKS THAT ALIGN WITH AIRBAG COMPARTMENT AND WIDE ENOUGH TO VISUALLY SEE THE AIRBAG FRAMING COMPONENTS. CONCERNED WITH THE INTEGRITY OF THE DASH AND SAFETY OF AIRBAG SYSTEM, POTENTIAL FOR DEPLOYING AND HARMING PASSENGERS INCLUDING MY TEENAGE CHILDREN. AFTER INVESTIGATING, THESE CRACKS CANNOT BE REPAIRED AND TOTAL DASH REPLACEMENT IS THE ONLY SAFE ALTERNATIVE. CRACKS DEVELOP... Read more
Incident date: May 12, 2017
ENGINE OIL PUMP (PREMATURE FAILURE) - I OWN A 2001 TL AND 2009MDX. ON THE MDX, I HAVE FOUND PREMATURE FAILURE OF OIL PUMP. THE VEHICLE HAS BEEN DRIVEN LESS THAN 8000 MILES PER YEAR AND FAILED AT 85000 MILES. A LEAK OVER TIME COULD RESULT IN ENGINE CEASING. ON THE TL, IT TOOK 225000 MILES TO REPLACE THE OIL PUMP.
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: Dec 1, 2016
UN INTENDED NON ACCELERATION. DUE TO SEVERE LAG, DELAY, AND SLUGGISH TRANSMISSION RESPONSE. ACURA HAS REPLACED MY TRANSMISSION UNDER WARRANTY AT 11,000 MILES AND DID NOT ADMIT FAULT AND SAY THERE WAS A PROBLEM. HERE'S MORE ON MY EXPERIENCE..IN MY 1 YEAR OF OWNERSHIP.. TO WHOM IT MAY CONCERN: 2016 ACURA MDX 13,000 MILES , PURCHASE NEW FROM SIERRA ACURA , ALHAMBRA, CA I AM WRITING TO ... Read more
Incident date: May 10, 2017
FIRST THE POWER STEERING PUMP LEAKED AND WAS REPLACED. NOW I'M TOLD THE RACK AND PINION IS LEAKING AND NEEDS TO BE REPLACED
Incident date: Jan 2, 2014
THE STEERING HAS BEEN A PROBLEM SINCE I PURCHASED THE VEHICLE IN 2013. THE STEERING WHEEL IS REALLY TIGHT. I AM NOT ABLE TO PERFORM A "K" TURN, WITHOUT EXTREME PHYSICAL EXERTION.
Incident date: May 8, 2017
LOSS OF TRANSMISSION AT ONLY 105,000 MILES.
Incident date: May 1, 2012
MY DASHBOARD HAS 3 HUGE CRACKS OVER THE FRONT PASSENGER AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR DUE TO THE FEELING THAT THE AIR BAG CAN DEPLOY ANY MINUTE. I RECENTLY HAD MY AIR BAGS TURNED OFF FOR PIECE OF MIND BUT NOW I PUT MY WIFE AND KIDS IN DANGER BECAUSE WE NO LONGER HAVE SAFETY AIR BAGS TO PROTECT US. THIS IS ALSO QUITE EMBARRASSING WHEN I DRIVE BUSINESS PARTNERS AROUND TOWN AND MY DASH IS... Read more
Incident date: May 1, 2012
MY DASHBOARD HAS 3 HUGE CRACKS OVER THE FRONT PASSENGER AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR DUE TO THE FEELING THAT THE AIR BAG CAN DEPLOY ANY MINUTE. I RECENTLY HAD MY AIR BAGS TURNED OFF FOR PIECE OF MIND BUT NOW I PUT MY WIFE AND KIDS IN DANGER BECAUSE WE NO LONGER HAVE SAFETY AIR BAGS TO PROTECT US. THIS IS ALSO QUITE EMBARRASSING WHEN I DRIVE BUSINESS PARTNERS AROUND TOWN AND MY DASH IS... Read more
Incident date: Apr 27, 2017
TL* THE CONTACT OWNS A 2007 ACURA MDX. WHILE DRIVING APPROXIMATELY 45 MPH, THE GPS AND INSTRUMENT PANEL LIGHTING CEASED WITHOUT WARNING. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED TWO DAYS LATER. THE MANUFACTURER ... Read more
Incident date: May 3, 2017
SUNROOF EXPLODED WHILE DRIVING.
Incident date: May 3, 2017
AIR PASSENGER BAG RECALL... IT'S ALREADY BEEN OVER 6 MONTHS OR SO SINCE LAST YEAR (2016) THAT I INFORM ACURA THAT I HAVE A RECALL. I INFORM THEM THAT I WOULD LIKE TO GET IT DONE AS SOON AS POSSIBLE BECAUSE I DROVE AROUND WITH MY CLIENT, NIECES, FAMILY, FRIENDS ETC.. I ALREADY HAD ACCIDENT WHICH IS ONLY ME IN THE CAR. WHENEVER ITS TIME FOR MY CAR SERVICE, I WOULD REMIND THEM OR INFORM THEM AGAIN AN... Read more
Incident date: Mar 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V030000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PA... Read more
Incident date: Apr 29, 2017
TL* THE CONTACT OWNS A 2010 ACURA TSX. WHILE DRIVING 20 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE MOUTH AND SUSTAINED MILD STOMACH PAIN. MEDICAL ATTENTION WAS RECEIVED. THE DRIVER OF THE OTHER VEHICLE COMPLAINED OF PAIN AND WAS ALSO TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A BODY SHOP. TH... Read more
Crash
2 injured
Incident date: Apr 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER WAS CONTACTED NUMEROUS TIMES TO SCHEDULE THE RECALL REPAIR, BUT THEY WERE UNRESPONSIVE. THE DEALER FAILED TO RESPOND IN A REASONABLE TIMEFRAME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL ... Read more