Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 9, 2026
Component failure is the radio not coming on, reading audio off, no matter pressing audio on. Component failure is the radio loading and never comes on. Issue with AIPM communication issues with radio. Screen sometimes doesn’t come on or locks up. Major issue. Dealership worked on it but having issues figuring it out. Similar to recent recall for 2021 ford bronco but it doesn’t include the... Read more
Incident date: Mar 9, 2026
Car showed electrical problem on the dash. Car would not start.
Incident date: Mar 13, 2026
Catastrophic Axle Failure, I was driving out from my driveway when this happened. Just the day before my wife was driving on the highway, and I was driving with my two boys. I have video of the complete failure of the left driver's side axle. The vehicle was towed by the dealer and is at the dealer as we speak. There has been no inspection by the police or insurance representative. We had rep... Read more
Incident date: Jan 26, 2026
Powertrain malfunction/ reduced power hill start assist warning Pre- collision assist not available
Incident date: Mar 3, 2026
Received multiple "Check Vehicle Electric Systems" on a drive which went away and then got into the car, turned it on, shifted into drive, and heard a pop from bellow before moving at all and the car went into Turtle Mode and blasted warnings. The car completely died with zero power leaving it stranded in sub freezing temperatures and unable to lock the car or open the lift gate to access the trun... Read more
Incident date: Jan 30, 2026
I have a recall for my vehicle that was sent out as an advanced notice back in July 2025. There is still no remedy available. This recall states my car could ignite in an engine fire if not repaired. This could cause serious danger or bodily harm to me and others while I'm driving.
Incident date: Jan 30, 2026
I have a recall for my vehicle that was sent out as an advanced notice back in July 2025. There is still no remedy available. This recall states my car could ignite in an engine fire if not repaired. This could cause serious danger or bodily harm to me and others while I'm driving.
Incident date: Jan 30, 2026
When I turned my car on and started to drive, an orange a popped up and started blinking. It looked like the automatic stop and start light. My car would not shift and I could not go above 60 mph. I had to turn my car off and turn it back on for it to stop doing what it was doing.
Incident date: Jan 30, 2026
I am filing this complaint regarding Kia America's arbitrary denial of coverage for a suspected connecting-rod-bearing failure in my 2014 Kia Rio (85,000 miles). The vehicle exhibits classic symptoms of the Gamma 1.6L GDI defect: excessive oil consumption (bone-dry after ~1,200 miles post-January 2026 shop oil change), flashing CEL, and loud rod knock after oil starvation. Kia corporate denied al... Read more
Incident date: Jan 30, 2026
I am reporting a severe and hazardous safety defect in my 2021 Acura ILX involving water intrusion into the headlight assembly, resulting in electrical failure of critical lighting and signaling components. Due to an apparent manufacturing defect in the headlight sealing, moisture is entering the housing and is visibly present as condensation, directly causing system malfunction. This defect lead... Read more
Incident date: Mar 16, 2026
The contact owns a 2017 Ram 1500. While the vehicle was at a dealer for routine maintenance, the contact was informed that the fuel system was fractured and rusted. The dealer attributed the failure to corrosion. The vehicle remained at the dealer, and the failure was associated with NHTSA Campaign Number: 18V160000 (FUEL SYSTEM, GASOLINE); however, neither the VIN nor the model year was included ... Read more
Incident date: Mar 17, 2026
My 2018 Ford Expedition had an open recall for back up screens not working at all. I have a 2018 Ford Expedition Limited, purchased new for $72,000 in April 2018. The issues that have been repaired are endless however this one is a HUGE safety issue. It is a known issue and my VIN is not included in the recall. I called dealership and they will do a $285 “free” software fix as they did to the ... Read more
Incident date: Aug 1, 2025
The contact owns a 2019 Dodge Grand Caravan. The contact stated that while driving 55 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was coasted to the shoulder of the roadway. The vehicle was then coasted into a nearby parking lot. While coasting into the parking lot, the vehicle jerked and bucked ab... Read more
Incident date: Feb 10, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while the vehicle was parked, and the seat belt was rel... Read more
Incident date: Jan 3, 2026
after a recent recall (68C) for my 4xe the driving characteristics of my vehicle have totally changed. accelerationis delayed and jerky with the engine cutting in and out very unpredictavely now. electric range has also gone down in a real world scenario. Jeep has not clarified or explained that the recall did to the driving dynamics of the vehicle after the recall.
Incident date: Feb 1, 2026
Rear climate control system fails to provide cooled air to the second and third rows during normal vehicle operation. Front vents produce cold air while rear vents blow warm to hot air despite temperature settings at minimum, high fan speed, and recirculation enabled. The condition has been present since vehicle delivery and has persisted despite three repair attempts by an authorized dealership.... Read more
Incident date: Feb 1, 2026
Oil Filter Housing failed causing immediate loss coolant rendering the vehicle inoperative.
Incident date: Feb 1, 2026
The failure is believed to have originated in the fuel delivery system, specifically the check valve in the low-pressure fuel feed jumper line at the engine. This valve failed to seat properly, allowing high-pressure pulses to travel back into the low-pressure side of the system. This malfunction caused the S-shaped portion of the fuel feed line near the tank to vibrate excessively against its mou... Read more
Incident date: Mar 13, 2026
On March 19, 2026 around 830AM EST, the vehicle turned off while I was driving around ~40mph. I lost all power while on a busy street and I was unable to move the car to the side of the road. The car would not shift into drive or neutral, and therefore remained in the middle of the road until a tow truck had to flatbed it to the Cadillac dealership. The L87 recall on this vehicle was performed in... Read more
Incident date: Sep 23, 2025
The contact owns a 2022 Chevrolet Trailblazer. The contact stated that the vehicle failed to shift into park(P) as needed. The contact attempted to turn off the vehicle, and the message "Shift to Park(P)” was displayed. The contact jiggled the gear shift lever and the vehicle shifted to park(P and then turned off. The contact stated that the failure was intermittent, but was a recurring failure.... Read more
Incident date: Sep 23, 2025
Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not even 3 months that it lasted. The battery completely dies a... Read more
Incident date: Sep 23, 2025
Good afternoon, I am an owner of a 2002 Lincoln Nautilus. I wanted to report an electrical/battery issue with the vehicle that started a year and a half ago. In the past year and a half I have had 2 battery replacements with the most recent one being changed end of December of 2025 and in early March the battery went again so it's not even 3 months that it lasted. The battery completely dies a... Read more
Incident date: Mar 9, 2026
The contact's girlfriend owns a 2022 Honda Odyssey. While the owner was driving at an undisclosed speed, there was an abnormal sound coming from the vehicle, and the engine seized. The message to pull over to the nearest fuel station was displayed. The contact stated that the tow truck driver attempted to start the vehicle; however, the vehicle failed to start. Several unknown warning lights were ... Read more
Incident date: Mar 9, 2026
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailabl... Read more
Incident date: Mar 9, 2026
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailabl... Read more
Incident date: Feb 25, 2026
When steering there is noise coming out. When parking or turning wheel all the way to one side it makes weird noise. I see so many complaints about this.
Incident date: Feb 27, 2026
Honda hrv 2025 malfunctioning when brake hold system is activated. Brake hold system lets individuals use the brake whenever needed without your foot having to be on the pedal the entire time. You can come to a red light, step on the pedal and take your foot off the pedal and the car will remain stopped until you press on the gas. Over the course of leasing this vehicle sometimes the brake system ... Read more
Incident date: Jul 4, 2025
The pillers where in inspected by the dealership and determined that they need to be replaced and one of the recalls have been for over 2 years and the other is for over 8 months. I called Ford and they just told me the parts are still not availabe as the dealer Walker Ford in Clearwater also claims.
Incident date: Nov 25, 2025
Both doors on the driver side have quit locking and sometimes unlock by themselves. This is scary.
Incident date: Nov 25, 2025
The same airbag error mentioned in recalls for other VINs of this vehicle is happening to this one. I think this VIN also needs to be included.
Incident date: Nov 25, 2025
I contact the Hyundai dealer about my 2016 Hyundai sonata. for all I know those vehicles have recalls with engine failure/stalling due to premature rod bearing wear, fire risks from malfunctioning electric oil pumps. My car is having those exact problems with the abs lights being on and is also have problems with the VVT sprocket. And the oil I called Hyundai and they said my vehicle only has a re... Read more
Incident date: Jan 30, 2026
I SCHEDULED SERVICE A SERVICE APPOINTMENT WITH RICK HENDRICK CHEVROLET IN NAPLES, FL. AFTER LEAVING THE VEHICLE AS SCHEDULED THE SERVICE MANAGER REFUSED TO PERFORM THE SAFETY COVERED RECALLS AND STATED DUE TO THE ISSUE OF THE VEHICLE HAVING A BRANDED TITLE.
Incident date: Jan 30, 2026
I got in a car crash the airbag deployed a was
Crash
Incident date: Jan 30, 2026
I SCHEDULED SERVICE A SERVICE APPOINTMENT WITH RICK HENDRICK CHEVROLET IN NAPLES, FL. AFTER LEAVING THE VEHICLE AS SCHEDULED THE SERVICE MANAGER REFUSED TO PERFORM THE SAFETY COVERED RECALLS AND STATED DUE TO THE ISSUE OF THE VEHICLE HAVING A BRANDED TITLE.
Incident date: Mar 14, 2026
The vehicle is experiencing multiple system malfunctions involving engine performance and electrical components. Symptoms include engine trembling at idle, abnormal ticking and hissing noises, and the vehicle pulling while driving. An independent diagnostic scan performed within 24 hours of purchase identified more than twenty fault codes. The vehicle is available for inspection upon request. The... Read more
Incident date: Feb 8, 2026
The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera was inoperable approximately 30 percent of the time. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention) and 25V732000 (Structure). The local dealer was contacted and confirmed that parts were on backorder. Another unknown local dea... Read more
Incident date: Mar 17, 2026
The contact owns a 2026 Hyundai Santa Fe. The contact stated that while attempting to adjust the front driver's seat, the second-row passenger’s side seat engaged unintendedly. The child was seated in the booster seat, and the main seat started to fold down. The contact was unaware that the seat had been activated, but was able to stop the seat from fully folding. The child was unharmed. The dea... Read more
Incident date: Mar 17, 2026
The contact owns a 2015 Chevrolet Spark. The vehicle was purchased from a private seller. The contact became nauseated after driving the vehicle for the second time. The contact’s throat, chest, and eyes hurt, and his head was pulsating; the contact was unable to think clearly. No medical attention was received. The contact used an air quality meter to test the inside of the vehicle, which showe... Read more
Incident date: Mar 17, 2026
My Honda Pilot automatically applied the brakes 2 times while traveling on the interstate at 60 mph when there was no one in front of me and no one even near me. Both times it applied the brakes automatically and suddenly for no reason. It could have caused a bad accident. I was fortunate no one was behind me. Honda denies anything is wrong because it didn’t do it for them when they took it for ... Read more
Incident date: Feb 7, 2026
Have lost power steering intermittently while driving.
Incident date: Mar 17, 2026
I own a 2025 Kia Telluride SX X-Line with that is currently under safety recall (NHTSA #26V105, Kia Recall SC362A) involving both front seatbacks. The recall states that there is a safety issue, but there is no remedy available at this time. I contacted Kia Corporate regarding this issue and was assigned case number XXX. I spoke with two separate representatives and was told that there is nothin... Read more
Incident date: Dec 15, 2025
I took my 2024 Honda Civic Sport to my local Honda dealership due to concerning issues with the steering. After diagnosing the problem, the dealership determined that the car needed a full steering rack replacement. They contacted Honda, who agreed to cover part of the repair, but I was told I would have to pay $600 out-of-pocket. Given the newness of the vehicle, I believe this is a safety defect... Read more
Incident date: Feb 22, 2026
I received Ford's Safety Recall notice dated October 2025 regarding SRN 25SA9 / NHTSA Recall 25V695. It has been 6 months since this recall issue and Ford hasn't made any progress in resolving the issue??? I find that extremely hard to believe!!! Apparently Ford does not consider "saftey" a priority for their customers!!! Has Ford received any kind of penalty for not expediting the resolution for ... Read more
Incident date: Mar 16, 2025
No incident has happened yet, my complaint it that there is a safety recall that can affect the rear brake lines on my vehicle, and if the fail it could cause an accident. This vehicle is 9 years old and there still is no solution available from the manufacturer!!! This certainly doesn't seem like a timely way to address a brake related safety recall.
Incident date: Mar 16, 2025
Transmission Control Valve Body (Recall #N242454440) Your truck is part of the massive recall issued late last year (expanded in February 2026) regarding the 10-speed Allison transmission. The Problem: Internal wear in the valve body causes a drop in pressure, which can cause the rear wheels to lock up suddenly while you're driving. Multiple occurrences. It has been taken to the shop for t... Read more
Incident date: Feb 28, 2026
The contact owns a 2025 Hyundai Santa Fe. The contact stated that on several occasions, while the vehicle was parked and either running or turned off, the second-row seats closed on the safety seats when the button in the rear of the vehicle was depressed. The contact stated that once the button was pressed, the seat could not be stopped from closing until the button was pressed a second time. The... Read more
Incident date: Feb 22, 2026
The contact owns a 2021 Ford Bronco Sport. The contact stated that while driving 78 MPH on the highway, the vehicle unintentionally decelerated and stalled. The vehicle was turned off, restarted, and driven as intended. No warning lights were illuminated. On another occasion, the vehicle stalled with the check engine warning light and other unknown warning lights illuminated. The vehicle was not d... Read more