Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 12, 2016
TL* THE CONTACT OWNS A 2004 ACURA MDX. WHILE DRIVING APPROXIMATELY 35 MPH AND MAKING A RIGHT TURN, THERE WAS A CLUNKING NOISE COMING FROM THE ENGINE. THE VSA WARNING INDICATOR ILLUMINATED, THE BRAKES APPLIED INDEPENDENTLY, AND THE VEHICLE STOPPED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL TO CONTINUE DRIVING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT TH... Read more
Incident date: Jan 1, 2015
HARSH SHIFT FROM 2ND TO 3RD GEAR.
Incident date: Aug 1, 2015
AUTOMATIC TRANSMISSION DOES NOT SHIFT SMOOTHLY, DEALER COMPLETED A SOFTWARE UPDATE WHICH ONLY TEMPORARILY MADE THE SITUATION BETTER. DEALER CLAIMS THERE IS NOTHING FURTHER THAT CAN BE DONE. SHIFT FROM 1ST TO 2ND GEAR IS ROUGH AT TIMES AND TRANSMISSION DOWNSHIFTS MAKING IT FEEL LIKE A DRAG ON THE ENGINE. TRANSMISSION IS ABRUPT AT TIMES.
Incident date: Aug 4, 2017
AS THE VEHICLE IS MOVING AT 60 -70 MPH AND YOU DECELERATE OR REDUCE ACCELERATION THE RPM GOES TO ZERO, CAR CANNOT ACCELERATE AND YOU DO NOT CONTROL OVER ACCELERATION IN MOVING TRAFFIC. IF THE CAR IIS COASTING AND NOT ABLE TO HAVE A STABLE SPEED WITH MOVING TRAFFIC THIS IS CAN BE DANGEROUS. SUDDENLY, THE TRANSMISSION WILL ENGAGE WITH A SHARP ENGAGEMENT (METAL SOUND) OF THE TRANSMISSION AFTER ABOUT... Read more
Incident date: Jul 1, 2017
VEHICLE SHAKES AT HIGH SPEED WHEN THE BREAK IS APPLIED. CAUSE BY ROTOR WARPING. THE DEAL HAD RE-SURFACE THE ROTOR AND REPLACED BREAK PAD ONE ALREADY. BUT IT STILL DOES SAME THING.
Incident date: Aug 7, 2017
JUST LIKE THE OTHER COMPLAINTS THE CAR SHUTS OFF WITHOUT WARNING WHILE IN DRIVE CAUSING LOSS OF STEERING AND BRAKING. ACURA HAS OFFERED LITTLE HELP WITH THE ISSUE. VERY UNSAFE AND DESERVED OF A RECALL.
Incident date: Jul 26, 2017
PROLONGED HIGH TEMPERATURES AND/ OR HIGH HUMIDITY CAUSE THE DASHBOARD TO CRACK ALONG THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. IN A MATTER OF DAYS, THE CRACK SPREADS ALL OVER THE AIRBAG AREA AND DASHBOARD. THE MATERIAL DEFECT EFFECTS ACURA TLS AND TL TYPES FROM 2004-2008. CRACKS IN THE DASHBOARD CAN RESULT IN PIECES OF THE DASHBOARD BEING PROJECTED INTO THE EYES AND FACE OF PASSENGERS ONCE THE... Read more
Incident date: Jul 26, 2017
PROLONGED HIGH TEMPERATURES AND/ OR HIGH HUMIDITY CAUSE THE DASHBOARD TO CRACK ALONG THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. IN A MATTER OF DAYS, THE CRACK SPREADS ALL OVER THE AIRBAG AREA AND DASHBOARD. THE MATERIAL DEFECT EFFECTS ACURA TLS AND TL TYPES FROM 2004-2008. CRACKS IN THE DASHBOARD CAN RESULT IN PIECES OF THE DASHBOARD BEING PROJECTED INTO THE EYES AND FACE OF PASSENGERS ONCE THE... Read more
Incident date: Apr 4, 2017
CRACKED DASHBOARD. I WENT TO THE DEALER FOR A REPAIR AND THEY TOLD ME THEY CAN'T REPAIR IT CAUSE IT'S DANGEROUS TO REPAIRED IT BECAUSE THE AIRBAG MIGHT EXPLODE. SO WHAT CAN I DO? THEY WANT TO CHARGE ME 2000 DOLLAR.
Incident date: Apr 4, 2017
AGM BATTERY FAILURE EVERY FEW MONTHS. SUSPECTED CAUSE IS CONSTANT UNDERCHARGING FROM COMPUTER ALGORITHM THAT LIMITS ALTERNATOR OUTPUT TO BATTERY. THIS SITUATION IS WORSENED BY IDLE-STOP FEATURE THAT REQUIRES DEEP DISCHARGE FROM BATTERY. IDLE-STOP CANNOT BE DISABLED. DEALERSHIP CANNOT COPE WITH THIS PROBLEM. AMERICAN HONDA HAS OFFERED TO PROVIDE AN OVERNIGHT CHARGER THAT PLUGS INTO HOUSE POWER. OTH... Read more
Incident date: Jun 1, 2015
2012 ACURA TL. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION HESITATION AND GEAR SHIFTER AUTOMATICALLY DOWN SHIFTS WHILE DRIVING. *SMD THE CONSUMER STATED THE GEAR SHIFT MALFUNCTIONED. IT WOULD LAG THEN AUTOMATICALLY THROW ITSELF INTO GEAR. THE VEHICLE AUTO-DOWN SHIFTED ALMOST CAUSING AN ACCIDENT WITH A SEMI TRUCK. THE CONSUMER WAS ADVISED THAT THE VEHICLE NEEDED A SOFTWARE UPDATE. *JS
Incident date: May 1, 2017
CRACKING OF THE ACURA TL DASHBOARD MAY PRESENT A SAFETY HAZARD WITH REGARDS TO PASSENGER SIDE AIRBAG DEPLOYMENT. THE CRACKS APPEAR TO EMANATE FROM ABOVE THE AIRBAG CANISTER AND EXTEND FOR THE ENTIRE WIDTH OF THE DASHBOARD. THE CRACKS MAY IMPACT THE DEPLOYMENT OF THE AIRBAG BY OPENING IN THE WRONG DIRECTION OR TOO QUICKLY DUE TO THE REDUCTION IN RESISTANCE OF THE DASHBOARD. THE CRACKED PORTION O... Read more
Incident date: Aug 1, 2017
I HAVE A ACURA TSX 2012 - ABOUT 70,000 MILES. ONE EVENING LEAVING WORK MY CAR NOTIFIED ME THAT I NEEDED TO CHECK THE POWER STEERING SYSTEM. MY WHEEL WAS COMPLETELY LOCKED AND I HAD TO GET IT TOWED TO AN ACURA SERVICE CENTER. I THEN LATER LEARNED THAT I NEED TO REPLACE MY EPS UNIT AND MY COST WOULD BE $1028!!!!! THIS IS UNACCEPTABLE AS MY VEHICLE IS FAIRLY NEW AND WELL MAINTAINED!!! ACURA NEEDS TO ... Read more
Incident date: Aug 1, 2017
I HAVE A ACURA TSX 2012 - ABOUT 70,000 MILES. ONE EVENING LEAVING WORK MY CAR NOTIFIED ME THAT I NEEDED TO CHECK THE POWER STEERING SYSTEM. MY WHEEL WAS COMPLETELY LOCKED AND I HAD TO GET IT TOWED TO AN ACURA SERVICE CENTER. I THEN LATER LEARNED THAT I NEED TO REPLACE MY EPS UNIT AND MY COST WOULD BE $1028!!!!! THIS IS UNACCEPTABLE AS MY VEHICLE IS FAIRLY NEW AND WELL MAINTAINED!!! ACURA NEEDS TO ... Read more
Incident date: Jul 30, 2017
WE BOUGHT THIS VEHICLE BRAND NEW, IT HAS 16,000 MILES ON IT. WE DISCOVERED A SIDEWALL CRACK ON THE FRONT PASSENGER SIDE TIRE MAKING DRIVING THE VEHICLE UNSAFE. THE CAR HAS CONTINNEL CROSS CONNECT LX TIRES ON IT. WE CONTACTED ORANGE PARK ACURA THE DEALER WHO SOLD US THE CAR.
Incident date: Jul 29, 2017
WHILE DRIVING ON THE BUSIEST FREEWAY IN CLEVELAND, OHIO (7/23/17); AN ERROR POPPED UP ON MY ACURA TSX SAYING "CHECK POWER STEERING SYSTEM," AND I IMMEDIATELY LOST ALL POWER STEERING OF MY VEHICLE. I WAS ABLE TO PULL THE WHEEL (WITH GREAT FORCE) TO THE SIDE OF THE ROAD, AND READ THE OWNER'S MANUAL. IT SAID THAT THERE'S A PROBLEM WITH THE ELECTRICAL POWER STEERING OF THE VEHICLE AND TO SHUT OFF THE ... Read more
Incident date: Jul 29, 2017
WHILE DRIVING ON THE BUSIEST FREEWAY IN CLEVELAND, OHIO (7/23/17); AN ERROR POPPED UP ON MY ACURA TSX SAYING "CHECK POWER STEERING SYSTEM," AND I IMMEDIATELY LOST ALL POWER STEERING OF MY VEHICLE. I WAS ABLE TO PULL THE WHEEL (WITH GREAT FORCE) TO THE SIDE OF THE ROAD, AND READ THE OWNER'S MANUAL. IT SAID THAT THERE'S A PROBLEM WITH THE ELECTRICAL POWER STEERING OF THE VEHICLE AND TO SHUT OFF THE ... Read more
Incident date: Jan 1, 2017
THE DASH BOARD HAS TWO LARGE CRACKS ON IT, AND I HAVE BEEN TOLD THIS CAN CAUSE DAMAGE TO THE AIRBAGS THAT ARE DIRECTLY BELOW THESE CRACKS. I HAVE DONE SOME RESEARCH AND THERE ARE A LOT OF OTHER OWNERS THAT ARE HAVING SIMILAR ISSUES AS THIS ONE HOWEVER ACURA IS NOT RECOGNIZING THIS AS A DEFECT?
Incident date: Jul 1, 2016
THE DASHBOARD IS DEVELOPING LARGE CRACKS ALL AROUND THE RIGHT FRONT PASSENGER AIRBAG. THE CRACKS CONTINUE TO SPREAD AND HAVE CAUSED SIGNIFICANT DAMAGE TO THE DASHBOARD LEADING TO MAJOR CONCERN FOR THE SAFETY OF THE DRIVER AND FRONT SEAT PASSENGER AS TO WHETHER THE DEFECT HAS COMPROMISED THE AIRBAG DEPLOYMENT.
Incident date: Jul 1, 2016
THE DASHBOARD IS DEVELOPING LARGE CRACKS ALL AROUND THE RIGHT FRONT PASSENGER AIRBAG. THE CRACKS CONTINUE TO SPREAD AND HAVE CAUSED SIGNIFICANT DAMAGE TO THE DASHBOARD LEADING TO MAJOR CONCERN FOR THE SAFETY OF THE DRIVER AND FRONT SEAT PASSENGER AS TO WHETHER THE DEFECT HAS COMPROMISED THE AIRBAG DEPLOYMENT.
Incident date: Apr 1, 2017
WIRING HARNESS FOR AIRBAG ERROR CODE CHECK AIRBAG 71-1
Incident date: Jun 29, 2017
MY WIFE WAS INVOLVED IN A CAR ACCIDENT IN WHICH OUR CAR GOT T-BONED ON THE DRIVER SIDE. MY WIFE WAS COMPLETELY BLINDSIDED AND ALL THE AIRBAGS ON THE DRIVER SIDE DEPLOYED AND WHEN SHE SAW THE SMOKE SHE THOUGHT THERE WAS A FIRE SO SHE TOLD MY MOTHER IN LAW TO QUICKLY GET MY 2 YR. OLD CHILD OUT OF HER CAR SEAT. AS MY WIFE AND HER SISTER WHO WAS ALSO SITTING IN THE FRONT STARTED WALKING TOWARDS THE B... Read more
Crash
3 injured
Incident date: Jul 16, 2017
THIS CAR HAS 131,000 MILES ON IT AND THE TRANSMISSION WENT OUT. AFTER READING 37 PAGES FROM OTHER OWNERS ON EDMONDS THEY COMPLAINED ABOUT THE SAME THING. THIS TRANSMISSION SHOULD NOT HAVE GONE BAD. THERE SHOULD BE A CLASS ACTION LAWSUIT BECAUSE SO MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM FROM THE 2003 ON. I EXPECT SOME RECOURSE ON PAYING FOR THIS TRANSMISSION. THE COST IS ALMOST $5000
Incident date: Jul 6, 2017
POWER STEERING FROZE UP AND ALMOST CAUSED AN ACCIDENT FOR MY WIFE AND SON . FOUND OUT ACURA HAS A LOT OF POWER STEERING MODULE ISSUE. NOT RELIABLE SINCE ITS NOT VERY OLD VEHICLE. I BELIEVE ACURA SHOULD REIMBURSE ME FOR MY COST OF REPLACEMENT OF POWER STEERING MODULE.
Incident date: Jan 29, 2016
HAVE BEEN WAITING FOR A YEAR & A HALF FOR THE ACURA DEALER TO GET ME IN TO REPLACE MY AIRBAGS AND EVERY TIME I CALL I AM TOLD I AM STILL ON A VERY LONG LIST. SURE HOPE WE DON'T GET IN A WRECK & GOD FORBID HAVE SHRAPNEL KILL US.
Incident date: Jul 22, 2017
COLLISION MITIGATION BREAKING SYSTEM ENGAGES RANDOMLY WHEN NOT NECESSARY. SEEMS TO BE HEAT RELATED AS IT OCCURS DURING VERY HOT WEATHER. A SUDDEN STOP IS JARRING AND COULD BE DANGEROUS.
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2... Read more
Incident date: Jul 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE WAS PASSING ON THE LEFT LANE, WHEN THE FRONT DRIVER SIDE WHEEL SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE LOST CONTROL BRIEFLY. THE CONTACT STATED THAT THE VEHICLE LANE DEPARTURE SYSTEM WAS ACTIVATED TWO DAYS PRIOR. THE VEHICLE WAS TAKEN TO A DEALER, HOPKINS ACURA OF FAIRFIELD 2... Read more
Incident date: Jul 24, 2017
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHAS... Read more
Incident date: Jul 24, 2017
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHAS... Read more
Incident date: Jul 24, 2017
OVER THE YEARS SINCE I PURCHASED THE ACURA 06 TL I HAVE BEEN HAVING PROBLEMS WITH THE BATTERY- CAR WON'T START SOMETIMES. I PURCHASED A FEW BATTERIES ALREADY. FINALLY ON 7-24-2017 I WAS OUT OF TOWN (WEST PALM BEACH) WHEN MY CAR WON'T START. I WENT TO CLOSEST ACURA DEALER WHERE I LEARNED THAT THE ISSUE WAS A DEFECTIVE HFL THAT HAD A PARASITIC DRAIN ON THE BATTERY FROM DEFECTIVE HFL. HAD TO PURCHAS... Read more
Incident date: Jul 24, 2017
I GOT IN MY CAR THIS MORNING AN AS SOON AS I PUT IT IN REVERSE, IT LURCHED FORWARD BEFORE FINALLY MOVING BACKWARDS (THERE WAS NO SLOPE). THEN, AS I APPROACHED A TRAFFIC LIGHT ON A CITY STREET AND APPLIED THE BRAKE, THE CAR FELT AS THOUGH IT ACCELERATED SLIGHTLY BEFORE SLOWING DOWN.
Incident date: Jul 20, 2017
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Incident date: Jul 20, 2017
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Incident date: Jul 20, 2017
REAR SUSPENSION MAKING MOANING NOISES WHILE STEERING AT LOW SPEED.
Incident date: Jul 13, 2017
TL* THE CONTACT OWNED A 2009 ACURA MDX. WHILE DRIVING 25 MPH, THE CHECK ENGINE INDICATOR FLASHED. THE CONTACT PULLED THE VEHICLE OVER TO A SHOULDER LANE AND EXITED THE VEHICLE PRIOR TO THE ENGINE COMPARTMENT CATCHING FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE INSURANCE COMPANY TOWED THE VEHICLE TO A STORAGE AREA. THE VEHICLE WAS DESTROYE... Read more
Fire
Incident date: Jun 1, 2017
WE HAVE A 2012 MDX 4 DR AWD ACURA IT HAS OVER 49,000 MILES ON IT. RECENTLY, WE STARTED NOTICING CLUNKING NOISE ORIGINATING FROM THE LEFT FRONT AREA WHENEVER WE HIT A SLIGHT BUMP ESPECIALLY ON A SLOWER RIDE LIKE GETTING INTO THE DRIVEWAY. IT IS SUSPECTED TO BE THE STRUT ISSUE WHICH WILL COST US PRETTY SIGNIFICANT COST TO REPLACE IT AND WONDERING IF IT HAS ANY RECALLS FOR THIS TYPE OF ISSUE. *TR
Incident date: Jul 7, 2017
ACURA IS NOT STANDING BY ITS BRAND WITH THE KNOWN FAULTY ACTIVE DAMPER SYSTEM ON CERTAIN ACURA YEARS/MODELS. ACURA REFUSES TO PAY CLAIMS AGAINST ITS OWN POLICY ON THE TSB RELEASED. MY VEHICLE HAS AN ISSUE WITH THE ACTIVE DAMPERS AND ALL 4 STRUTS NEED REPLACING AT A COST OF ABOUT $4000. ACURA WILL NOT HELP ME STATING THE EXTENDED WARRANTY EXPIRED MAY 8, 2017. HOWEVER THEY INCLUDE VERBIAGE OF 7 ... Read more
Incident date: Jul 7, 2017
ACURA IS NOT STANDING BY ITS BRAND WITH THE KNOWN FAULTY ACTIVE DAMPER SYSTEM ON CERTAIN ACURA YEARS/MODELS. ACURA REFUSES TO PAY CLAIMS AGAINST ITS OWN POLICY ON THE TSB RELEASED. MY VEHICLE HAS AN ISSUE WITH THE ACTIVE DAMPERS AND ALL 4 STRUTS NEED REPLACING AT A COST OF ABOUT $4000. ACURA WILL NOT HELP ME STATING THE EXTENDED WARRANTY EXPIRED MAY 8, 2017. HOWEVER THEY INCLUDE VERBIAGE OF 7 ... Read more
Incident date: Jul 15, 2017
WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE
Incident date: Jul 15, 2017
WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE
Incident date: Jul 15, 2017
WHILE DRIVING AT 45MPH THE CAR LOST POWER I.E., STEERING, BRAKES, STABILITY CONTROL AND TRANSMISSION AND WAS UNABLE TO UNLOCK PARKING BRAKE
Incident date: Jul 18, 2017
TL* THE CONTACT OWNS A 2011 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HONDA OF BAY COUNTY LOCATED AT 3601 E 15TH ST PANAMA CITY, FL 32404) WHO STATED THAT AUT... Read more
Incident date: Jul 14, 2017
TL* THE CONTACT OWNS A 1999 ACURA TL. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TAKEN TO VARIOUS INDEPENDENT MECHANICS WHO HAD PROVIDED SEVERAL REPAIR SOLUTIONS BUT THEY DID NOT REPAIR THE CONDITION. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE CONTACT WAS NOT MADE AWARE AND DID NOT RECEIVE NOTIFICATI... Read more
Incident date: May 13, 2017
MY NAVIGATION UNIT HAS BEEN UPDATED AND THE PROBLEM PERSISTS. THE LINES FOR NAV TRAFFIC CANNOT BE EASILY SEEN. THIS WAS FIXED IN 2015 AND 2016 ACURA MDX W/ NAV BUT HAVE NOT BEEN FIXED FOR THE 2014 MDX UNITS. THE TRAFFIC LINES ARE VERY FAINT AND UNREADABLE TO WHERE TOO MUCH TIME IS SPENT TRYING TO SEE TRAFFIC WHILE DRIVING. THIS WILL RESULT IN ACCIDENTS DUE TO DIVERTED ATTENTION. ACURA/HONDA IS AW... Read more
Crash
2 injured
Incident date: Jun 20, 2017
TAKATA RECALL. 2004 ACURA TL DASH BOARD NOTICED A LONG CRACK THEN THE PASSENGER SEAT BELT AND AIR BAG LIGHT NO LONGER TURNS ON. THE VEHICLE WAS PARKED INSIDE MY GARAGE ON 6/20/17. CHECKED ONLINE AND MANY OWNERS ARE EXPERIENCING THE SAME ISSUE. THE CRACK IF VERY CLOSE TO THE AIRBAG AND I AM AFRAID IT MAY DEPLOY AT ANY MOMENT WHILE DRIVING CAUSING IT TO BE UNSAFE DRIVING CONDITION. SOME TO MOST OWNE... Read more
Incident date: Jul 22, 2015
THE VEHICLE STARTED CONSUMING OIL AROUND 80,000 MILES. AT 90,000 MILES THE ENGINE WAS CONSUMING 1 QUART EVERY 1,000 MILES AT 110,00 IT WAS CONSUMING 1 QUART EVERY 500 MILES. AT 117,000 MILES THE VEHICLE CONSUMES 1 QUART EVERY 250 MILES. IT IS NOT BURNING THE OIL. NO SMOKE AT THE TAILPIPE. NO SMOKE STAINS ON THE BUMPER. NY STATE EMISSIONS TEST IS FINE WHEN INSPECTED. IT IS NOT LEAKING T... Read more
Incident date: Jun 10, 2017
TAKATA RECALL - OTHER 2003 ACURA TL CARS ARE CONSIDERED TO BE IN A"HIGH RISK POPULATION". . . WITH A VERY DANGEROUS DEFECT...RISK POSED BY THESE AIRBAG INFLATORS IS GRAVE...IT IS CRITICAL THEY BE REPAIRED TO AVOID MORE DEATHS." THE PASSENGER SIDE AIR BAG ON MY CAR HAS NOT BEEN REPAIRED, NOR IS IT ON RECALL. MY VIN NUMBER WAS NOT IN YOUR SYSTEM WHEN I HAD IT CHECKED. HAS MY CAR BEEN OVERLOOKED. ... Read more
Incident date: Mar 4, 2015
HORN WORKS INTERMITTENTLY. $700 TO PULL AND REPLACE AN AIRBAG TO REPLACE A 45 CENT SWITCH IS AN ABSURDITY. HEY, HONDA/ACURA...WHO DO YOU THINK YOU ARE WITH THAT SWEET SH*T, GM?