Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Apr 25, 2018
LARGE CRACKS HAVE DEVELOPED THROUGHOUT THE MATERIAL USED IN THE INTERIOR OF THE VEHICLE INCLUDING ALL OF THE DASHBOARD. I AM CONCERNED THAT THIS WILL PREVENT THE AIRBAG FROM PROPERLY DEPLOYING.
Incident date: Apr 4, 2016
DASHBOARD HAS DEVELOPED MANY CRACKS EVEN WITH REGUALAR CARE. THIS IS A KNOWN ISSUE FOR THESE VEHICLES.
Incident date: Mar 30, 2018
ON OR AROUND THE END OF MARCH OR FIRST OF APRIL 2018, I PURCHASED A ACURATLX 2016. IT WAS FROM AN INDIVIDUAL, BUT, HE HAD A CERTIFICATE OF 100% APPROVAL THAT EVERYTHING WAS PROPERLY WORKING FROM JERRY DAMSON ACURA DEALERSHIP IN HUNTSVILLE, AL. I TEST DROVE THE CAR AND FELL IN LOVE WITH IT. I PAID CASH FOR THE CAR, AND RECIEVED THE TITLE FROM HIM. MY MOTHER AND 4YR. OLD DAUGHTER WAS WITH ME. ... Read more
1 injured
Incident date: Apr 6, 2018
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE GEARS SHIFTED HARD AND THE VEHICLE SHOOK VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT T... Read more
Incident date: Jan 3, 2018
CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..
Fire
Incident date: Jan 3, 2018
CAR CAUGHT A FIRE WHILE PARK WITH MOTOR RUNNING STARTED FROM HEADLIGHT FIRE DEPARTMENT WAS CALLED AND FIRE WAS PUT OUT..
Fire
Incident date: Apr 11, 2018
I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.
Incident date: Apr 11, 2018
I WAS APPROACHING THE RED LIGHT ABOUT MAKE COMPLETE STOP , SUDDENLY MY CAR SHAKE VIOLENTLY AND THEN THE ENGINES SHUT OFF, I HAVE TO PUT IT BACK INTO PARK START UP AGAIN, I START FOR COUPLES TIME BEFORE IT LET ME ENGAGE TO DRIVE MODE. I TOOK THE CAR TO THE DEALER THEY CHECK BUT THEY FOUND NOTHING. FEW DAYS LATER IT HAPPEN AGAIN.
Incident date: Mar 22, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS... Read more
Incident date: Mar 22, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS... Read more
Incident date: Mar 22, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS... Read more
Incident date: Mar 22, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE LURCHED TWICE AND ALL THE WARNING INDICATORS ILLUMINATED, DISPLAYING TRANSMISSION SYSTEM FAILURE, FUEL EMISSION FAILURE, AND LANE DEPARTURE FAILURE. THE VEHICLE STALLED AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS... Read more
Incident date: Apr 18, 2018
THE 2014 ACURA MDX HAD A SUDDEN INADVERTENT BRAKING ISSUE WITH SIMULTANEOUS VEHICLE STABILITY ASSIST (VSA) LIGHT AND BRAKE LIGHT ON WHEN THE CAR WAS IN MOTION. THE SCREEN PANEL WAS AUTOMATICALLY SHUT DOWN. I HEARD A DEEP SPARKING SOUND (LIKE A MINOR EXPLOSION SOUND). THIS SITUATION HAPPENED SEVERAL TIMES WHEN THE AUTO WAS EITHER RUNNING ON A HIGHWAY (60-70 MILE/HOUR) OR ON THE LOCAL DRIVING (20-40... Read more
Incident date: Apr 18, 2018
THE 2014 ACURA MDX HAD A SUDDEN INADVERTENT BRAKING ISSUE WITH SIMULTANEOUS VEHICLE STABILITY ASSIST (VSA) LIGHT AND BRAKE LIGHT ON WHEN THE CAR WAS IN MOTION. THE SCREEN PANEL WAS AUTOMATICALLY SHUT DOWN. I HEARD A DEEP SPARKING SOUND (LIKE A MINOR EXPLOSION SOUND). THIS SITUATION HAPPENED SEVERAL TIMES WHEN THE AUTO WAS EITHER RUNNING ON A HIGHWAY (60-70 MILE/HOUR) OR ON THE LOCAL DRIVING (20-40... Read more
Incident date: Apr 18, 2018
THE GOODYEAR VIVA 3 SET OF TIRES INSTALLED ON MY VEHICLE THE FIRST OF THE YEAR HAVE LESS THAN 3000 MILES ON THEM AND I HAVE HAD SIX FLATS ONCE I HAD 3 IN ONE DAY.. I AM REGISTERING A COMPLAINT AGAINST GOODYEAR, THE MANUFACTURER OF THE VIVA3 NOW, BECAUSE THE LAST (TODAY THE 7TH FLAT CAUSED BY A PIN PRICK SIZE HOLE IN THE OUTER SIDEWALL) TIRES DO NOT GET PIN SIE HOLES IN THE SIDEWALL EXCEPT BY DEFEC... Read more
Incident date: Apr 2, 2018
2003 ACURA RSX. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD *JS
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD. THE VEHICLE DECELERATED AND STARTED MOVING TO THE TO RIGHT AND THEN TO THE LEFT INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (ACURA OF WICHITA, 10950 E 13TH ST N, WICHITA, KS 67206) WHERE IT WAS DIAGNOSED THAT THE YAH RATE SENSOR NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT... Read more
Incident date: Apr 5, 2018
TL* THE CONTACT OWNS A 2015 ACURA RDX. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT INADVERTENTLY LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. THE CONTACT DID NOT KNOW HOW CONTROL WAS LOST, BUT BELIEVED IT WAS DUE TO A MECHANICAL FAILURE WITH THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DE... Read more
Crash
Incident date: Apr 5, 2018
TL* THE CONTACT OWNS A 2015 ACURA RDX. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT INADVERTENTLY LOST CONTROL OF THE VEHICLE AND COLLIDED WITH A TREE. THE CONTACT DID NOT KNOW HOW CONTROL WAS LOST, BUT BELIEVED IT WAS DUE TO A MECHANICAL FAILURE WITH THE VEHICLE. THE DRIVER'S SIDE AIR BAG DEPLOYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DE... Read more
Crash
Incident date: Apr 16, 2018
THE RADIO GETS STRUCK ON A CHANNEL. IT WILL NOT TURN OFF OR SWITCH TO SATELLITE RADIO. IT OCCURS RANDOMLY WHEN DRIVING BUT CONTINUES EVEN WHEN CAR IS STOPPED. IT WILL JUST RANDOMLY START FUNCTIONING PROPERLY. NO PATTERN.
Incident date: Jun 1, 2014
TAKATA RECALL A LITTLE OVER THREE YEARS AGO MY DASHBOARD STARTED TO CRACK ON THE RIGHT SIDE OF THE PASSENGER AIRBAG/COMPARTMENT AND HAS SINCE CONTINUED TO CONTINUE TO CRACK AROUND THE AIRBAG AS WELL AS SEVERELY DAMAGE THE ENTIRE DASHBOARD OF MY VEHICLE. NEITHER MY LOCAL DEALERSHIP NOR THE MANUFACTURER ACCEPT RESPONSIBILITY OR FAULT IN THIS DEFECT THAT COULD BE FATAL TO MY PASSENGERS, MYSELF AND... Read more
ACURA
MDX SPORT HYBRID
(2017) - ELECTRONIC STABILITY CONTROL (ESC)
Apr 12, 2018
Incident date: Mar 29, 2018
THIS CAR HAS SERIOUS ISSUES. THE PREVIOUS BRAKING COMPLAINT IS ABSOLUTELY VALID! THE FIRST TWO ISSUES OUTLINED BELOW ARE MOST PROBLEMATIC AT HIGHWAY SPEED WITH THE ADAPTIVE CRUISE CONTROL SET. THAT BEING SAID, PROBLEM NUMBER ONE IN PARTICULAR OCCURS ON A REGULAR BASIS WHENEVER THE CRUISE CONTROL IS SET. 1. BRAKING - THE ADAPTIVE CRUISE CONTROL WILL SENSE LARGE VEHICLES IN ADJACENT LANES AND A... Read more
ACURA
MDX SPORT HYBRID
(2017) - FUEL/PROPULSION SYSTEM
Apr 12, 2018
Incident date: Mar 29, 2018
THIS CAR HAS SERIOUS ISSUES. THE PREVIOUS BRAKING COMPLAINT IS ABSOLUTELY VALID! THE FIRST TWO ISSUES OUTLINED BELOW ARE MOST PROBLEMATIC AT HIGHWAY SPEED WITH THE ADAPTIVE CRUISE CONTROL SET. THAT BEING SAID, PROBLEM NUMBER ONE IN PARTICULAR OCCURS ON A REGULAR BASIS WHENEVER THE CRUISE CONTROL IS SET. 1. BRAKING - THE ADAPTIVE CRUISE CONTROL WILL SENSE LARGE VEHICLES IN ADJACENT LANES AND A... Read more
ACURA
MDX SPORT HYBRID
(2017) - STEERING
Apr 12, 2018
Incident date: Mar 29, 2018
THIS CAR HAS SERIOUS ISSUES. THE PREVIOUS BRAKING COMPLAINT IS ABSOLUTELY VALID! THE FIRST TWO ISSUES OUTLINED BELOW ARE MOST PROBLEMATIC AT HIGHWAY SPEED WITH THE ADAPTIVE CRUISE CONTROL SET. THAT BEING SAID, PROBLEM NUMBER ONE IN PARTICULAR OCCURS ON A REGULAR BASIS WHENEVER THE CRUISE CONTROL IS SET. 1. BRAKING - THE ADAPTIVE CRUISE CONTROL WILL SENSE LARGE VEHICLES IN ADJACENT LANES AND A... Read more
Incident date: Nov 26, 2017
I PURCHASED THIS VEHICLE FROM THE ORINGINAL OWNER 11-17. HE DIDNT INFORM ME OF ANY PROBLEMS WITH THE VEHICLE. THREE DAYS AFTER PURCHASE I HAD A DEAD BATTERY. THEN I NOTICED THE SPEEDOMETER AND TACH WOULD STOP WORKING WHEN I WAS DRIVING, ALSO THE VSA WARNING LIGHT WOULD COME ON WHEN I WAS DRIVING. I SEARCHED ON LINE AND FOUND THAT THERE WAS MANY COMPLAINTS ABOUT MY SAME PROBLEMS, AND THAT THE DEAL... Read more
Incident date: Nov 26, 2017
I PURCHASED THIS VEHICLE FROM THE ORINGINAL OWNER 11-17. HE DIDNT INFORM ME OF ANY PROBLEMS WITH THE VEHICLE. THREE DAYS AFTER PURCHASE I HAD A DEAD BATTERY. THEN I NOTICED THE SPEEDOMETER AND TACH WOULD STOP WORKING WHEN I WAS DRIVING, ALSO THE VSA WARNING LIGHT WOULD COME ON WHEN I WAS DRIVING. I SEARCHED ON LINE AND FOUND THAT THERE WAS MANY COMPLAINTS ABOUT MY SAME PROBLEMS, AND THAT THE DEAL... Read more
Incident date: Nov 26, 2017
I PURCHASED THIS VEHICLE FROM THE ORINGINAL OWNER 11-17. HE DIDNT INFORM ME OF ANY PROBLEMS WITH THE VEHICLE. THREE DAYS AFTER PURCHASE I HAD A DEAD BATTERY. THEN I NOTICED THE SPEEDOMETER AND TACH WOULD STOP WORKING WHEN I WAS DRIVING, ALSO THE VSA WARNING LIGHT WOULD COME ON WHEN I WAS DRIVING. I SEARCHED ON LINE AND FOUND THAT THERE WAS MANY COMPLAINTS ABOUT MY SAME PROBLEMS, AND THAT THE DEAL... Read more
Incident date: Mar 7, 2018
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS ADVISED TO CALL THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 194,604.
Incident date: Nov 1, 2017
STEERING WHEEL CLICKS WHEN I TURN AND WHEN I START MY CAR UP AFTER LETTING IT SIT FOR A COUPLE OF HOURS, IT MAKES A RATTLE SOUND IN THE ENGINE. THE RATTLE SOUND IS THE SOUND A ENGINE MAKE WHEN THE OIL IS LOW OR NOT GETTING TO THE PISTONS.
Incident date: Nov 1, 2017
STEERING WHEEL CLICKS WHEN I TURN AND WHEN I START MY CAR UP AFTER LETTING IT SIT FOR A COUPLE OF HOURS, IT MAKES A RATTLE SOUND IN THE ENGINE. THE RATTLE SOUND IS THE SOUND A ENGINE MAKE WHEN THE OIL IS LOW OR NOT GETTING TO THE PISTONS.
Incident date: Oct 24, 2017
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING T... Read more
Incident date: Oct 24, 2017
I BELIEVE THE 9-SPEED TRANSMISSION IN THE 2017 MDX PRESENTS SERIOUS SAFETY ISSUES. ONE OF MY MAJOR CONCERNS IS THE SIGNIFICANT "LURCHING" I GET WHEN PARKING ON A SLOPE, SHIFTING TO "PARK" AND THEN TAKING MY FOOT OFF THE BRAKE. ON SNOW OR ICE, THE CAR COULD EASILY SLIDE SOME DISTANCE. I SIMILAR LURCHING ALSO FREQUENTLY OCCURS WHEN SHIFTING INTO DRIVE OR REVERSE WHEN ON A SLOPE AND THEN STARTING T... Read more
Incident date: Jan 1, 2015
2003 ACURA MDX. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 15V-045. *LD THE CONSUMER STATED THE CLOSEST ACURA WAS A DAYS DRIVE AWAY AND REQUESTED THAT A REPRESENTATIVE BE ABLE TO PERFORM THE RECALL AT A HONDA DEALER. *JS
Incident date: Jun 1, 2017
DASHBOARD HAS CRACKS STARTING FROM THE AREA THE FRONT PASSENGER AIRBAG IS LOCATED AND HAS SINCE SPREAD TO ALL AREAS OF THE DASHBOARD. ACURA HAS REFUSED TO ACKNOWLEDGE THE DEFECT, DESPITE THOUSANDS OF OWNERS COMPLAINING. THIS ISSUE HAS MADE ITS WAY TO CNN, LOCAL NEWS, NUMEROUS BOARDS AND WEBSITES, FACEBOOK, TWITTER, ETC. THE BRAND REFUSES TO STAND BY THEIR PRODUCT AND RESOLVE THE ISSUE.
Incident date: Jun 1, 2017
DASHBOARD HAS CRACKS STARTING FROM THE AREA THE FRONT PASSENGER AIRBAG IS LOCATED AND HAS SINCE SPREAD TO ALL AREAS OF THE DASHBOARD. ACURA HAS REFUSED TO ACKNOWLEDGE THE DEFECT, DESPITE THOUSANDS OF OWNERS COMPLAINING. THIS ISSUE HAS MADE ITS WAY TO CNN, LOCAL NEWS, NUMEROUS BOARDS AND WEBSITES, FACEBOOK, TWITTER, ETC. THE BRAND REFUSES TO STAND BY THEIR PRODUCT AND RESOLVE THE ISSUE.
Incident date: Feb 13, 2018
MY AIRBAGS LIGHT IS COMING ON AND OFF,TOOK IT TO THE DEALER STATES IT MIGHT BE A SENSOR,IT DID CUT OFF, NEXT WEEK BACK ON,TOOK IT TO DEALER TODAY ,TELLS ME MY AIRBAG HARNESS IS BAD,HOW MY AIRBAGS HAVE NEVER BEEN DEPLOYED, HAD THE CAR FOR 5YEARS,IT HAD TO HAVE BEEN A RECALL AND I WAS NOTIFIED OR THEY SOLD ME IT FAULTY,THIS IS SUSSMAN ACURA IN JENKINTOWN,PA
Incident date: Apr 5, 2018
THE IGNITION SWITCH INTERLOCK IS NOT WORKING THE WAY IT IS SUPPOSED TO AND I AM ABLE TO TURN THE IGNITION TO THE "OFF" POSITION AND REMOVE THE KEY WITHOUT THE TRANSMISSION IN PARK.
Incident date: Mar 26, 2018
TL* THE CONTACT OWNS A 2018 ACURA RDX. WHILE THE VEHICLE WAS PARKED, RODENTS ENTERED THE ENGINE COMPARTMENT AND CHEWED ON THE BATTERY CABLE AND SEVERAL WIRING HARNESSES LOCATED UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO ACURA OF OCEAN (909 NJ-35, OCEAN TOWNSHIP, NJ 07712, (732) 776-5200) WHERE IT WAS DIAGNOSED THAT THE AFFECTED WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BE... Read more
Incident date: Mar 30, 2018
WHILE SITTING AT A STOPLIGHT THE EPS (ELEC POWER STEERING) LIGHT CAME ON AND NO POWER STEERING WAS AVAILABLE. DROVE TO A PARKING LOT AND TURNED CAR OFF/ON WITH NO EFFECTS ON THE ERROR CODE. WAS ABLE TO MANEUVER CAR TO THE DEALER AND AWAITING A EPS MODULE TO BE REPLACED. THE APPEARS TO BE A RECURRING PROBLEM IN THIS MODEL ACURA BASED ON OTHER REPORTS.
Incident date: Mar 30, 2018
TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING APPROXIMATELY 30 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD AN UNUSUAL NOISE COMING FROM THE FRONT WHEELS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE NOISE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Incident date: Mar 30, 2018
TL* THE CONTACT OWNS A 2007 ACURA TL. WHILE DRIVING APPROXIMATELY 30 MPH OVER A BUMP IN THE ROAD, THE CONTACT HEARD AN UNUSUAL NOISE COMING FROM THE FRONT WHEELS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE NOISE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 149,000.
Incident date: Apr 1, 2018
WHILE ACCELERATING AND SWITCHING LANES ON THE INTERSTATE AROUND 70MPH THE CAR REDUCED POWER AND THEN DOWNSHIFTED AND REVVED UP TO OVER 4K RPMS. THE CAR WOULD NOT ACCELERATE WITH FOOT ALL THE WAY INTO IT AND REDUCED SPEED TO 50MPH. EMISSIONS SYSTEM ERROR, TRANSMISSION PROBLEM ERROR, SH AWD ERROR AND BLIND SPOT ASSIST ERROR WERE ALL ILLUMINATED.
Incident date: Aug 26, 2017
I WAS INVOLVED IN AN ACCIDENT THAT WASN'T SIGNIFICANT ENOUGH TO WARRANT AIRBAG DEPLOYMENT HOWEVER SINCE THEN THERE HAS BEEN A 'CHECK AIRBAG SYSTEM' ICON ON MY DISPLAY EVER SINCE! I CAN'T RENEW MY LYFT DRIVERS ACCOUNT UNTIL THIS PROBLEM IS ADDRESSED WHICH IS CAUSING AN UNDUE FINANCIAL HARDSHIP. PLEASE LET ME KNOW IF THIS IS PART OF A SECOND WAVE OF RECALLS TO COME REGARDING AIRBAGS. FURTHERMORE, L... Read more
1 injured
Incident date: Mar 20, 2018
PURCHASED ACURA MDX IN JANUARY OF 2018 SO IT IS NOW 3 MONTHS. I BELIEVE THERE IS SOMETHING SIGNIFICANTLY WRONG WITH ITS AUTOMATIC BRAKING SYSTEM. I WAS DRIVING DOWN A HILL ON A RESIDENTAL, FAST PACED ROAD, WITH A GUARDRAIL TO MY RIGHT SIDE AND ANOTHER CAR PASSING ME ON THE LEFT SIDE. WE BOTH WE TRAVELING AT THE SPEED LIMIT OF 40 MILES PER HOUR WHEN ALL OF A SUDDEN MY CAR'S BRAKES WENT ON, CAUSING ... Read more
Crash
2 injured
Incident date: Feb 28, 2018
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE DRIVING 45 MPH, THE POWER STEERING FAILED AND IT WAS EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL LEFT OR RIGHT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Incident date: Mar 24, 2018
POWER STEERING CONTROL MODULE (EPS) SUDDEN FAILURE WHILE DRIVING. NOT ABLE TO MAKE LEFT/RIGHT TURNS.
Incident date: Mar 22, 2018
WHILE DRIVING, MY POWER STEERING MODULE STOPPED WORKING. MADE IT VERY HARD TO STEER OBVIOUSLY. GLAD I WAS NOT DRIVING AT HIGH SPEEDS, OR IN A TURN! I'VE LOOKED ON LINE AND SEE THIS HAS BEEN A VERY COMMON PROBLEM. EPS MODULES ARE GOING OUT.