Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Sep 9, 2017
TAKATA RECALL. HAVE BEEN TRYING TO MAKE APPOINTMENT TO FIX PROBLEM FOR OVER A MONTH. NEAREST ACURA DEALER IS 68 MILES AWAY. CALLED 1-888-234-2138 (HONDA INTL.) THY SAID TO MAKE APPOINTMENT WITH NEAREST HONDA DEALER, EAST COAST HONDA IN MYRTLE BEACH, S.C. INTNL. HONDA CASE NUMBER 06380917. THESE PEOPLE KEEP REFERRING ME TO THE OTHER. EAST COAST HONDA SAID THEY'LL CALL ME WITH APPOINTMENT AS SOON A... Read more
Incident date: Oct 23, 2017
THE FRAME THAT SUPPORTS THE ENGINE IS RUSTING OUT!....IT ONLY SOUNDED LIKE A SQUEAK...BUT THE ISSUE IS WAY BIGGER THAN ANTICIPATED...IT ONLY MAKES A SOUND WHEN BACKING UP OR TURNING....OTHER PARTS RELATED TO THE FRAME ARE ALSO AFFECTED.
Incident date: Jan 1, 2017
1) HARSH TRANSMISSION SHIFTS THE TRANSMISSION'S GEAR SHIFTS (BOTH UP AND DOWN) ARE JERKY, AND IT'S VERY OBVIOUS & UNPLEASANT WHEN COMPARED TO DRIVING OTHER CARS (EVEN TO A 2005 TOYOTA COROLLA). THE SHIFTS SEEM MUCH HARSHER ESPECIALLY WHEN DOWNSHIFTING. WHEN THE CAR SLOWS DOWN, THERE IS A SUDDEN JERK AND A NOTICEABLE DROP IN SPEED. I'VE CONCLUDED THAT IT OCCURS MOST WHEN THE TRANSMISSION DOWNSH... Read more
Incident date: Dec 12, 2016
BRAKE NOISE: BRAKES MAKE A LOUD THUMPING/KNOCKING NOISE WHEN I STEP OFF THE BRAKE TO START CRAWLING FROM A COMPLETE STOP IN 'DRIVE' MODE (I.E. AT A RED LIGHT OR STOP SIGN). HERE ARE VIDEOS WHICH DEMONSTRATE THIS. THIS HAPPENS VERY FREQUENTLY AND IS LOUD. AND IN RARE OCCASIONS, THE BRAKES MAKE A SQUEALING NOISE. OVERALL, THE BRAKES ARE WORKING (E.G. I CAN USE THEM TO STOP FINE) BUT THESE ISSU... Read more
Incident date: Jan 1, 2017
BLUETOOTH CONNECTION DROPS: MY IPHONE IS CONSTANTLY GETTING DROPPED AND THEN RECONNECTED BY THE BLUETOOTH STEREO SYSTEM. THIS IS INCREDIBLY FRUSTRATING AS I'VE MISSED DIRECTIONS WHEN USING THE GPS NAVIGATION ON MY PHONE AS WELL AS LOST AUDIO WHEN ON PHONE CALLS. THIS HAS PROVEN TO BE CUMBERSOME AND UNSAFE AS IT FORCES ME TO HAVE TO FUMBLE WITH MY PHONE WHILE DRIVING IN TRAFFIC, MAKING OBSOLETE ... Read more
Incident date: Aug 15, 2014
ALARM FOR AIRBAG TURNED RED ALL TIME. REQUEST FOR TESTS AND VERIFICATIONS WERE DENIED BY DEALER.
Incident date: Oct 20, 2017
I NOTICED VIBRATION WHILE DRIVING IN TOWN AS IF I HAD FLAT TIRES, AND ESPECIALLY WHEN I WAS ACCELERATING. AFTER A WEEK I HAD MY SUV CHECKED AT THE GARAGE. THEY HAD TO REPLACE THE RIGHT AND LEFT LINE AXLE ASSEMBLIES WHICH WAS QUITE EXPENSIVE. THE MECHANICS TOLD ME THAT IT WAS COMPLETELY FINISHED AND FOUND IT HIGHLY UNUSUAL FOR A 2012 ACURA RDX.
Incident date: Aug 1, 2016
I AM THE OWNER OF THIS AUTOMOBILE & HAD THIS MATTER TAKEN CARE OF SUMMER 2016. I TOOK IT TO SUPERIOR ACURA OF DAYTON; 60 LOOP RD. CENTERVILLE, OHIO 45459. BUSINESS # (937)435-5115. THE PASSENGER FRONTAL AIRBAG INFLATOR WAS REPLACE FREE OF CHARGE. I'M SURE SOMEONE THERE WILL BE ABLE TO CALL HERE & CLARIFY. MY NAME IS [XXX]. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC... Read more
Incident date: Sep 12, 2017
TL* THE CONTACT OWNS A 2000 ACURA TL. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE VEHICLE WAS TAKEN TO HENDRICK ACURA (6824 E INDEPENDENCE BLVD, CHARLOTTE, NC) WHERE IT WAS DIAGNOSED THAT THE THIRD GEAR PRESSURE SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MAN... Read more
Incident date: Apr 18, 2017
TL* THE CONTACT OWNS A 2015 ACURA MDX. AFTER DRIVING OVER ANY ROAD SURFACE, AN ABNORMAL NOISE WAS HEARD. THE NOISE OCCURRED AT LOWER SPEEDS. THE VEHICLE WAS TAKEN TO NORRIS ACURA WEST (8559 BALTIMORE NATIONAL PIKE, ELLIOTT CITY, MD) WHERE IT WAS DIAGNOSED THAT THIS WAS A COMMON FAILURE THAT WAS INHERENT TO THIS VEHICLE MODEL. THE VEHICLE WAS ALSO TAKEN TO TISCHER ACURA (3506 LAUREL FORT MEADE RD, ... Read more
Incident date: Oct 16, 2017
EMISSIONS SYSTEM PROBLEM LIGHT IS COMING ON AND JUST WANTED TO SEE IF THERE IS A PROBLEM WITH THIS.
Incident date: May 31, 2014
TL* THE CONTACT OWNS A 2010 ACURA TL. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT SWERVED INTO THE MEDIAN TO AVOID A DOG IN THE ROAD. THE AIR BAG INDEPENDENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED THREE FRACTURED RIBS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT AND THE BODY DAMAGE WAS REPAIRED. THE VEHICLE WAS NOT TA... Read more
Crash
1 injured
Incident date: Aug 2, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOARDWALK ACURA (6806 TILTON RD, EGG HARBOR TOWNSHIP, NJ 08234, PHONE NUMBER: (... Read more
Incident date: Oct 10, 2017
I HAVE 2004 ACURA TL, ABOUT 105000 MILES. AIRBAG LIGHT WAS INTERMITTENT, NOW STAYS ON, DASHBOARD ON TOP PASSENGER SIDE CRACKED SEVERAL MONTHS AGO. THE VEHICLE HAS NO PREVIOUS AIRBAG DEPLOYMENT. MAY CAUSE AIRBAG DEPLOYMENT, SAFETY ISSUE?
Incident date: Oct 17, 2017
TL* THE CONTACT OWNS A 2016 ACURA RDX. THE CONTACT STATED THAT THE STEERING WHEEL FAILED WHILE EXITING A FUEL SERVICE STATION. WHEN THE CONTACT ATTEMPTED TO TURN THE STEERING WHEEL TO THE RIGHT, THE STEERING WHEEL ABRUPTLY LOCKED AND THE VEHICLE DROVE INTO A DITCH. THERE WERE NO INJURIES. THE STEERING WHEEL REGAINED NORMAL OPERATION WHILE REVERSING THE VEHICLE OUT OF THE DITCH. THE CONTACT DROVE T... Read more
Incident date: Oct 6, 2017
WENT TO TURN ON WINDSHIELD WIPERS AND THEY WON'T WIPE NEITHER WILL THE FLUID. TRIED WITH THE VEHICLE PARKED AND IN MOTION
Incident date: Oct 6, 2017
WENT TO TURN ON WINDSHIELD WIPERS AND THEY WON'T WIPE NEITHER WILL THE FLUID. TRIED WITH THE VEHICLE PARKED AND IN MOTION
Incident date: Oct 5, 2017
I WAS DRIVING AROUND 40MPH AND ALL OF SUDDEN THE "ELETRONIC POWER STEERING SYSTEM" LIGHT WENT ON. I WAS NOT ABLE TO STEER AT ALL. I HAD TO USE ALL MY ENERGY ALONG WITH BODY WEIGHT TO PULL THE STEERING WHEEL TO THE RIGHT SO THAT I COULD PARK ALONG THE CURB. I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE THIS HAPPENED WHEN I WAS TRYING TO CHANGE LANE. I TOOK TO THE DEALER AND THEY TOOK ME THE DIAGNOS... Read more
Incident date: Oct 5, 2017
I WAS DRIVING AROUND 40MPH AND ALL OF SUDDEN THE "ELETRONIC POWER STEERING SYSTEM" LIGHT WENT ON. I WAS NOT ABLE TO STEER AT ALL. I HAD TO USE ALL MY ENERGY ALONG WITH BODY WEIGHT TO PULL THE STEERING WHEEL TO THE RIGHT SO THAT I COULD PARK ALONG THE CURB. I ALMOST GOT HIT BY ANOTHER VEHICLE BECAUSE THIS HAPPENED WHEN I WAS TRYING TO CHANGE LANE. I TOOK TO THE DEALER AND THEY TOOK ME THE DIAGNOS... Read more
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2010 ACURA RDX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND EMITTED A LOUD GRINDING/HUMMING NOISE FROM UNDERNEATH THE PASSENGER SIDE OF THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND PLACED THE VEHICLE INTO PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AS IT CAUGHT FIRE. THE ... Read more
Fire
Incident date: Oct 1, 2017
TL* THE CONTACT OWNS A 2010 ACURA RDX. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND EMITTED A LOUD GRINDING/HUMMING NOISE FROM UNDERNEATH THE PASSENGER SIDE OF THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND PLACED THE VEHICLE INTO PARK IN ORDER TO RESTART THE VEHICLE. THE CONTACT NOTICED SMOKE UNDERNEATH THE HOOD. THE CONTACT EXITED THE VEHICLE AS IT CAUGHT FIRE. THE ... Read more
Fire
Incident date: Oct 5, 2017
VEHICLE MAKING HIGH-PITCH CHIRP AFTER ENGINE IS WARM. NOTICABLE AT IDLE. NOT NOTICABLE DURING DRIVING/CRUISING SPEEDS. TOOK VEHICLE TO DEALER REGARDING HIGH-PRESSURE FUEL PUMP TSB. DEALER STATED THAT HIGH-PRESSURE FUEL PUMP WAS NOT INVOLVED. STATED IT MAY BE DUE TO THE STARTER (DEFECTIVE SOLENOID OR DRIVE PISTON NOT DISENGAGING). NO CURRENT TSB EXISTS FOR STARTERS. PLEASE INVESTIGATE.
Incident date: Sep 28, 2017
STARTED MY CAR AND GOT "CHECK POWER STEERING SYSTEM" ERROR ON MY DASH WHILE BACKING OUT INTO THE ROAD...CAR HAD NO POWER STEERING. I DID MANAGE TO DRIVE THE CAR HOME AND THE NEXT DAY CALLED THE DEALER. WAS INFORMED IT WAS MOST LIKELY THE EPS (ELECTRONIC POWER STEERING) MODULE AND WOULD BE $980 FOR HE REPAIR. UPON FURTHER INVESTIGATION I'VE LEARNED THAT THIS CAN LOCK THE STEERING WHEEL WHILE DRIVI... Read more
Incident date: Sep 30, 2017
I WAS DRIVING MY VEHICLE ON THE HIGHWAY TO WORK AND MY ELECTRONIC POWER STEERING WENT OUT I ALMOST HIT A TRACTOR TRAILER AND IT CAUSED ME TO HAVE A PANIC ATTACK BECAUSE IT ALL HAPPENED SO FAST I DID NOT KNOW WHAT TO DO BESIDES SLAM ON THE BRAKES. THIS ISSUE COULD OF POTENTIALLY CAUSED MY DEATH OR OTHER PEOPLES DEATH OR INJURY , THIS COULD OF ENDED OUT BAD. CAN YOU PLEASE CONTACT ME ASAP REGARDING ... Read more
Incident date: Sep 21, 2017
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT WHEN THE VEHICLE WAS PARKED AT THE DRIVE WAY, THE VEHICLE SUDDENLY BEGAN TO REVERSE INDEPENDENTLY. THE CONTACT STOPPED THE VEHICLE BY PUTTING ROCKS BEHIND THE TIRES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND WAS MADE AWARE OF THE FAILURE. THE M... Read more
Incident date: Sep 30, 2017
9/30/2017 ACURA TL 2008, 4DOOR SEDAN, BURST INTO FLAMES INSIDE GARAGE, JUST MINUTES WTIHIN PARKING THE CAR FROM DRIVING. BURNT CAR COMPLETELY CAUSING HOUSE FIRE.
Fire
Incident date: Sep 30, 2017
I PURCHASED GOODYEAR WEATHERHANDLER TIRES 215 45R17 IN DECEMBER OF 2015. ON SATURDAY, SEPTEMBER 30TH MY FRONT PASSENGER SIDE TIRE WAS FLAT. UPON FURTHER INSPECTION UNDER THE GOODYEAR LOGO, THERE WAS A SPLIT. THE OTHER FRONT ON THE DRIVER SIDE HAD THE SAME SPIT UNDER THE GOODYEAR LOGO. I HAD TO BUY 2 NEW TIRES TO PLACE ON THE FRONT.
Incident date: Sep 28, 2017
WAS DRIVING VEHICLE HOME AND THE POWER STEERING LIGHT CAME ON AS I WAS ABOUT TO TURN LEFT ACROSS ONCOMING TRAFFIC. FORTUNATELY STEERING WHEEL DID NOT LOCK BUT HAD TO TURN IT WITH GREAT EFFORT TO GET ACROSS ONCOMING TRAFFIC LANE. IF THERE HAD BEEN HEAVIER ONCOMING TRAFFIC I LIKELY WOULD'VE BEEN T-BONED. IT'S MY OPINION THAT THIS SYSTEM DID NOT FAIL SAFELY. LOOKING AT OTHER REPORTS WHERE THIS R... Read more
Incident date: Apr 21, 2017
I LIVE IN NAPLES, ITALY. I HAVE NOT BEEN ABLE TO GET MY CAR FIXED FOR THE TAKATA RECALL. IN APRIL, 2017, I TOOK THE CAR TO THE LOCAL HONDA DEALER. THEY ORDERED THE PART, BUT IT NEVER ARRIVED. I CALLED HONDA OF AMERICA, AND THEY REPORTED THAT THE PARTS DISTRIBUTOR FOR ALL OF EUROPE HAS RUN OUT OF THE PART I NEED. IT HAS BEEN SIX MONTHS. HOW DO I GET MY CAR FIXED?
Incident date: Jul 1, 2017
TAKATA INFLATOR,I NOTICED ON PASSENGER SIDE ONE DAY AROUND JULY 1017 A CTACK WHERE THE AIRBAG IS LOCATED. I WOULD SURE DISLIKE IF ONE OF MY FAMILY PASSENGERS OF MYSELF FOR THAT MATTER GETS HURT DUE TO THE AIRBAG POPPING OUT FOR NO REASON I WOULD LIKE THIS FIXED TO AVOID A LAW SUIT FOR THE COMPANY..THANKS IN ADVANCE
Incident date: Jul 20, 2017
WHILE DRIVING THE ENGINE INDICATOR LIGHT CAME ON. I TOOK THE CAR TO A REPUTABLE GARAGE WHO INFORMED ME THAT THE PIECE THAT CONTROLS THE PRESSURE TO THE TURBO MALFUNCTIONED AND CAUSED THE CAR TO USE TOO MUCH BOOST. THIS PARTICULAR PIECE COULD NOT BE REPLACED AND AS SUCH, THE ENTIRE TURBO ASSEMBLY NEEDED REPLACEMENT. THE CAR ONLY HAS 80K MILES AND HAS BEEN REGULARLY MAINTAINED.
Incident date: Sep 29, 2017
TL* THE CONTACT OWNS A 2007 ACURA MDX. ON SEVERAL OCCASIONS, WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING, THE VEHICLE INADVERTENTLY STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBIA ACURA INC. (10979 MONTGOMERY RD, CINCINNATI, OH 45249 (513) 530-0100), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS THEN TAKE... Read more
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SMOKE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FLUID WAS LEAKING INTO THE CATALYTIC CONVERTER. THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08... Read more
Fire
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SMOKE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FLUID WAS LEAKING INTO THE CATALYTIC CONVERTER. THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08... Read more
Fire
Incident date: Aug 15, 2017
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO SMOKE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP FLUID WAS LEAKING INTO THE CATALYTIC CONVERTER. THE CONTACT WAS ADVISED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 08... Read more
Fire
Incident date: Nov 17, 2016
TL* THE CONTACT OWNED A 2003 ACURA TL. WHILE THE VEHICLE WAS IDLING AT AN INTERSECTION, IT WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE. DUE TO THE CRASH, THE DRIVER'S SEAT COLLAPSED INTO THE BACK SEAT AND FRACTURED INTO TWO PIECES. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG DID NOT. THE DRIVER'S SIDE AIR BAG WAS JUS... Read more
Crash
1 injured
Incident date: Sep 19, 2017
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER SIDE NEAR THE AIR BAG. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Incident date: Sep 19, 2017
TL* THE CONTACT OWNS A 2008 ACURA TL. THE CONTACT STATED THAT THE DASHBOARD WAS FRACTURED ON THE PASSENGER SIDE NEAR THE AIR BAG. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Incident date: Jun 19, 2017
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT NOTICED THAT THE DASHBOARD AROUND THE AIR BAG AREA WAS CRACKED. THE AIR BAGS AND WIRING WERE NOT EXPOSED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Jun 19, 2017
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT NOTICED THAT THE DASHBOARD AROUND THE AIR BAG AREA WAS CRACKED. THE AIR BAGS AND WIRING WERE NOT EXPOSED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPRO... Read more
Incident date: Oct 5, 2015
TL* THE CONTACT OWNS A 2008 ACURA RL. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE OF WHICH THE BRAKES FAILED TO FUNCTION PROPERLY WHEN APPLIED. THE DEALER (DAVE WHITE ACURA, 5868 MONROE ST, SYLVANIA, OH 43560, (419) 885-3600) SERVICED THE BRAKE SYSTEM BUT THE FAILURE CONTINUED. IN ADDITION, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHO REPLACED VARIOUS PARTS INCLUDING THE BRAKE MAS... Read more
Incident date: Sep 12, 2016
MY ACURA TL'S PASSENGER DASHBOARD HAS A CRACK RUNNING DOWN AND MY AIRBAG LIGHT IS ON. CAR WAS NOT INVOLVED IN ANY ACCIDENT AND APPARENTLY THIS IS A KNOWN ISSUE.
Incident date: Sep 6, 2017
DRIVER MIRROR,SPLIT SCREEN. AS VEHICLE APPROACHES FROM THE REAR DRIVER SIDE, VEHICLE APPEARS IN SPLIT SCREEN AND AS IT APPROACHES IT APPEARS TO VEER INTO YOUR CAR. FIRST REACTION IS TO TURN RIGHT, AS IT SEEMS THE APPROACHING VEHICLE IS GOING TO HIT MY REAR SIDE. GUT REACTION CAUSES ME ME TURN SHARPLY TO THE RIGHT, INDANGERING TRAFFIC IN RIGHT LANE( IF I AM IN MIDDLE LANE OF THREE LANE HIGHWAY) OR ... Read more
Incident date: Sep 19, 2017
PUT MY CAR IN PARK IN DRIVEWAY WITH THE ENGINE RUNNING, STEPPED OUT OF MY VEHICLE AND IT STARTED MOVING FORWARD, HITTING THE GARAGE. THE CAR HIT THE GARAGE AND I TRIED TO PUSH IT BACKWARDS, IT MOVED BACKWARD AFTER HITTING THE GARAGE AND STARTED ROLLING AWAY FROM THE GARAGE. MY BABY WAS IN THE CAR, SO I GOT IN THE OPEN DOOR OF THE CAR AND ATTEMPTED TO MOVE THE GEAR SHIFT OUT OF P TOWARDS D, THIN... Read more
Crash
Incident date: Sep 16, 2017
BRAKE PEDAL FEELS SPONGY AND REDUCES STOPPING POWER DUE TO AIR IN THE BRAKE LINES REQUIRING REPLACEMENT OF THE VSA MODULATOR. (2004-06). I RESEARCHED THIS ONLINE, AFTER NOTICING MY BREAKS WERE SOFT AND LESS EFFECTIVE OVER THE PAST FEW TIMES I DROVE. THEY WANT TO CHARGE 2.6K TO REPAIR THE MODULE, DESPITE THEM CLEARLY HAVING ISSUES IN THE PAST. I'M HOPING YOU WILL ISSUE A RECALL SO WE CAN GET REI... Read more
Incident date: Sep 16, 2017
BRAKE PEDAL FEELS SPONGY AND REDUCES STOPPING POWER DUE TO AIR IN THE BRAKE LINES REQUIRING REPLACEMENT OF THE VSA MODULATOR. (2004-06). I RESEARCHED THIS ONLINE, AFTER NOTICING MY BREAKS WERE SOFT AND LESS EFFECTIVE OVER THE PAST FEW TIMES I DROVE. THEY WANT TO CHARGE 2.6K TO REPAIR THE MODULE, DESPITE THEM CLEARLY HAVING ISSUES IN THE PAST. I'M HOPING YOU WILL ISSUE A RECALL SO WE CAN GET REI... Read more
Incident date: Sep 16, 2017
BRAKE PEDAL FEELS SPONGY AND REDUCES STOPPING POWER DUE TO AIR IN THE BRAKE LINES REQUIRING REPLACEMENT OF THE VSA MODULATOR. (2004-06). I RESEARCHED THIS ONLINE, AFTER NOTICING MY BREAKS WERE SOFT AND LESS EFFECTIVE OVER THE PAST FEW TIMES I DROVE. THEY WANT TO CHARGE 2.6K TO REPAIR THE MODULE, DESPITE THEM CLEARLY HAVING ISSUES IN THE PAST. I'M HOPING YOU WILL ISSUE A RECALL SO WE CAN GET REI... Read more
Incident date: Sep 17, 2017
AN ANIMAL DESTROYED TWO WIRING HARNESSES UNDER THE HOOD, THAT I COULD SEE. CAR WILL NOT START. APPARENTLY THE INSULATION ON THE WIRES IS SOY BASED AND CRITTERS LIKE TO EAT IT. THE CAR WAS SITTING IN MY DRIVEWAY, AND HADN'T BEEN DRIVEN FOR 1 DAY WHEN I DISCOVERED THE PROBLEM.
Incident date: Sep 16, 2017
I WAS PARALLEL PARKING MY CAR AND AFTER I GOT THE CAR IN THE SPACE WARNING LIGHTS STARTING COMING ON THE DASHBOARD. THE WARNING LIGHTS WERE; ELECTRIC PARKING BRAKE PROBLEM, EMISSIONS SYSTEM PROBLEM, BLIND SPOT INFO SYSTEM PROBLEM, TIRE PRESSURE MONITORING PROBLEM, TRANSMISSION SYSTEM PROBLEM. I TRIED TO PUT IT INTO PARK AND IT WOULD NOT ENGAGE. THEN I THOUGHT MAYBE IF I DRIVE IT FORWARD SOME AND ... Read more