Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 21, 2018
AUTOMATIC SAFETY DOOR RELOCK FAULTY. THE REMOTE WAS USED TO UNLOCK THE DOORS. THE REAR DOOR WAS OPENED AND THE BABY WAS PLACED IN THE CAR SEAT. THE DIAPER BAG WAS THEN PLACED ON THE FLOOR OF THE BACK SEAT. DOORS AUTOMATICALLY RE-LOCKED AFTER 30 SECONDS WITH BABY AND CAR KEYS STUCK INSIDE. 911 WAS CALLED TO RESCUE THE BABY AND BUST OPEN THE DOOR. THIS SHOULD ABSOLUTELY NEVER HAPPEN. AFTER CHANGING ... Read more
Incident date: Aug 8, 2018
MY HUSBAND WAS DRIVING AND WE WERE ON OUR WAY TO A WEDDING IN SANTA ROSA CALIFORNIA WE LIVE IN VALLEJO CALIFORNIA WE WERE GOING ON THE HIGHWAY AT ABOUT 60 MILES PER HOUR AND THE CHECK POWER STEERING SYSTEM LIGHT CAME ON AND IT BECAME VERY HARD TO STEER MY HUSBAND PULLED OVER AT A GAS STATION AND WE SAT FOR ABOUT AN HOUR TURN THE CAR BACK ON AND IT WAS RESET IT WAS GOOD ABOUT 3 DAYS LATER I WAS DRI... Read more
Incident date: Aug 10, 2018
DRIVER'S SEAT BELT OFTEN COMES UNLATCHED RANDOMLY WHILE DRIVING.
Incident date: Jul 26, 2018
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO SHIFT INTO ANOTHER GEAR EVEN WITH THE ENGINE REVVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS FAILED BECAUSE THE SECOND OR THIRD GEAR WAS NOT GETTING ENOUGH LUBRICATION TO SHIFT PROPERLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN ... Read more
Incident date: Apr 15, 2018
SRS DEVICE FAILED, LEAVING AIR BAGS INOPERABLE. DEALER ASKED FACTORY REP TO AUTHORIZE SERVICE. DENIED BY ACURA. THIS IS A SAFETY HAZARD. RESEARCH INDICATES IDENTICAL PROBLEMS IN OTHER VEHICLES, A PRIOR CLASS ACTION SETTLEMENT AND OTHER COMPLAINTS. SRS WARNING LIGHT STAYS ON. BOTH DEALER AND INDEPENDENT GARAGE TESTED AND CONFIRMED UNIT IS DEFECTIVE.
Incident date: Apr 15, 2018
SRS DEVICE FAILED, LEAVING AIR BAGS INOPERABLE. DEALER ASKED FACTORY REP TO AUTHORIZE SERVICE. DENIED BY ACURA. THIS IS A SAFETY HAZARD. RESEARCH INDICATES IDENTICAL PROBLEMS IN OTHER VEHICLES, A PRIOR CLASS ACTION SETTLEMENT AND OTHER COMPLAINTS. SRS WARNING LIGHT STAYS ON. BOTH DEALER AND INDEPENDENT GARAGE TESTED AND CONFIRMED UNIT IS DEFECTIVE.
Incident date: Jul 23, 2018
I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND HAVE ROUTINE MAINTENANCE PERFORMED ON IT AT REGULAR INTERVALS. ON JULY 23, 2018, APPROXIMATELY 4:15PM, I WAS EXITING VIA REVERSE FROM A PARKING SPACE AT A LOCAL SHOPPING CENTER. I SHIFTED THE CAR INTO DRIVE, PROCEEDED FORWARD AT A SPEED OF 3MPH, FOR LESS THAN TEN FEET TO MAKE A SLIGHT LEFT TURN, WHEN THERE WAS THE SOUND OF BREAKING METAL, AND THE CA... Read more
Incident date: Jul 23, 2018
I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND HAVE ROUTINE MAINTENANCE PERFORMED ON IT AT REGULAR INTERVALS. ON JULY 23, 2018, APPROXIMATELY 4:15PM, I WAS EXITING VIA REVERSE FROM A PARKING SPACE AT A LOCAL SHOPPING CENTER. I SHIFTED THE CAR INTO DRIVE, PROCEEDED FORWARD AT A SPEED OF 3MPH, FOR LESS THAN TEN FEET TO MAKE A SLIGHT LEFT TURN, WHEN THERE WAS THE SOUND OF BREAKING METAL, AND THE CA... Read more
Incident date: Jul 23, 2018
I AM THE ORIGINAL OWNER OF THIS VEHICLE, AND HAVE ROUTINE MAINTENANCE PERFORMED ON IT AT REGULAR INTERVALS. ON JULY 23, 2018, APPROXIMATELY 4:15PM, I WAS EXITING VIA REVERSE FROM A PARKING SPACE AT A LOCAL SHOPPING CENTER. I SHIFTED THE CAR INTO DRIVE, PROCEEDED FORWARD AT A SPEED OF 3MPH, FOR LESS THAN TEN FEET TO MAKE A SLIGHT LEFT TURN, WHEN THERE WAS THE SOUND OF BREAKING METAL, AND THE CA... Read more
Incident date: Aug 7, 2018
CAR BATTERIES RUN OUT POWER WELL WITHIN THEIR WARRANTY PERIOD TO THE POINT WHERE THE VEHICLE STALLS WITHOUT ANY ADVANCE NOTIFICATION / ALERT
Incident date: Aug 2, 2018
STATIONARY VEHICLE. WITH NO WARNING, ALL MY POWER STEERING SENSORS STARTED BLINKING AND CHIMING WHEN TURNING ON MY VEHICLE. THE ELECTRIC STEERING IS COMPLETELY GONE. UPON RESEARCHING THIS ISSUE, IT TURNS OUT THIS IS A MASSIVE PROBLEM FOR ACURA AND HONDA AND YET NO RECALL HAS BEEN MADE??? INSTEAD HONDA/ACURA ARE CHARGING, AND I QUOTE DIRECTLY FROM THE ACURA TECHNICIAN 'OVER $1000, UNDER $3000' TO ... Read more
Incident date: Aug 8, 2018
AS I WAS DRIVING TO WORK THE EPS INDICATOR CAME ON AND I LOST POWER STEERING. I WAS DRIVING 65 MILES AN HOUR ON THE HIGHWAY. I WAS ABLE TO TURN THE WHEEL BY MUSCLING THROUGH IT BUT IT WAS EXTREMELY DIFFICULT TO TURN AND I WOULD NOT HAVE BEEN ABLE TO MAKE ANY TIGHT OR SHARP TURNS.
Incident date: Jan 2, 2016
TAKATA RECALL- PASSENGER ROOF, SEAT AND SIDE AIRBAGS DEPLOYED WHEN I HIT A CURB ON THE DRIVERS SIDE. HOW CAN THIS BE? I HAVE A 2008 ACURA TL. IT NEEDS TO BE CONSIDERED IN THE RECALL. UPON THE ABOVE MENTIONED, THE PASSENGER SIDE DASH HAS SEPARATED FROM THE FRONT PASSENGER FRAME. THIS IS VERY DANGEROUS AND COULD SEPARATE WHILE DRIVING. ALL OF THE DAMAGE IS ON PASSENGER SIDE AND NOT ON THE D... Read more
Incident date: Jan 2, 2016
TAKATA RECALL- PASSENGER ROOF, SEAT AND SIDE AIRBAGS DEPLOYED WHEN I HIT A CURB ON THE DRIVERS SIDE. HOW CAN THIS BE? I HAVE A 2008 ACURA TL. IT NEEDS TO BE CONSIDERED IN THE RECALL. UPON THE ABOVE MENTIONED, THE PASSENGER SIDE DASH HAS SEPARATED FROM THE FRONT PASSENGER FRAME. THIS IS VERY DANGEROUS AND COULD SEPARATE WHILE DRIVING. ALL OF THE DAMAGE IS ON PASSENGER SIDE AND NOT ON THE D... Read more
Incident date: Aug 6, 2018
I HAVE SOME SUSPENSION RELATED ISSUES THAT HAVE RECENTLY BEEN DIAGNOSED THAT ARE INCLUDED IN THE NHTSA CAMPAIGN # 11E022000 BUT WHEN I TYPE IN MY VIN# ON YOUR WEBSITE IT SAYS THERE ARE NO RECALLS FOR THIS ITEM ON MY 2008 ACURA TL. I HAVE ANOTHER DIAGNOSED ISSUE WITH THE STEERING FROM YOUR RECALL # 08V091000 AND THERE IS NO LISTING FOR THIS RECALL ON MY VEHICLE ON YOUR WEBSITE. I WAS TOLD THA... Read more
Incident date: Aug 6, 2018
I HAVE SOME SUSPENSION RELATED ISSUES THAT HAVE RECENTLY BEEN DIAGNOSED THAT ARE INCLUDED IN THE NHTSA CAMPAIGN # 11E022000 BUT WHEN I TYPE IN MY VIN# ON YOUR WEBSITE IT SAYS THERE ARE NO RECALLS FOR THIS ITEM ON MY 2008 ACURA TL. I HAVE ANOTHER DIAGNOSED ISSUE WITH THE STEERING FROM YOUR RECALL # 08V091000 AND THERE IS NO LISTING FOR THIS RECALL ON MY VEHICLE ON YOUR WEBSITE. I WAS TOLD THA... Read more
Incident date: Aug 6, 2018
I HAVE SOME SUSPENSION RELATED ISSUES THAT HAVE RECENTLY BEEN DIAGNOSED THAT ARE INCLUDED IN THE NHTSA CAMPAIGN # 11E022000 BUT WHEN I TYPE IN MY VIN# ON YOUR WEBSITE IT SAYS THERE ARE NO RECALLS FOR THIS ITEM ON MY 2008 ACURA TL. I HAVE ANOTHER DIAGNOSED ISSUE WITH THE STEERING FROM YOUR RECALL # 08V091000 AND THERE IS NO LISTING FOR THIS RECALL ON MY VEHICLE ON YOUR WEBSITE. I WAS TOLD THA... Read more
Incident date: Aug 7, 2010
AT ABOUT 8 YRS AGO, CRACKS STARTED TO APPEAR AROUND THE PASSENGER SIDE AIBAG ON TOP OF THE DASHBOARD. THE CRACKS HAVE MULTIPLIED AND LENGTHENED SINCE THAT TIME SO THAT NOW THEY APPEAR DANGEROUSLY CLOSE TO BEING INCAPABLE OF RESTRAINING THE AIRBAG. I DO NOT KNOW WHY ACURA NEVER ISSUED A RECALL AS I HAVE SEEN NUMEROUS COMPLAINTS FROM OTHERS WITH THIS SAME DEFECT. THIS PROBLEM SEEMS TO BE PREVALENT ... Read more
Incident date: Aug 5, 2018
I DROVE MY CAR TO THE STORE WITH NO PROBLEM BUT WHEN I LEFT THE STORE AND STARTED MY CAR AND IT HAD A POWER STEERING FAILURE WARNING. I HAD TO DRIVE HOME WITHOUT POWER STEERING MAKING IT DIFFICULT TO TURN. UPON SEARCHING THIS ISSUE THERE ARE NUMEROUS OTHER COMPLAINTS FOR THE EXACT SAME THING.
Incident date: Jul 27, 2018
TAKATA RECALL MY 2008 ACURA RDX WAS A PART OF THE TAKATA AIR BAG INFLATOR RECALL AND WAS APPARENTLY REPAIRED ON JANUARY 20TH OF 2017. HOWEVER, THE SRS LIGHT CAME ON IN MY 2008 ACURA RDX ON 7/27/2018 WHEN MY VEHICLE WAS STATIONARY AS I STARTED THE VEHICLE. I TOOK MY VEHICLE TO THE ACURA DEALERSHIP IN WEXFORD, PA ON 8/4/18, AND THEY INFORMED ME THAT MY PASSENGER SIDE AIRBAG INFLATOR WAS OPEN CAUSIN... Read more
Incident date: Jul 24, 2018
I WAS DRIVING MY TSX AND ROUNDED A CORNER AS THE EPS LIGHT CAME ON AND THE POWER STEERING WAS NO LONGER WORKING. I WAS UNABLE TO TURN THE STEERING WHEEL AT ALL AT THIS POINT. LUCKILY, I WAS CLOSE TO MY HOUSE AND WAS ABLE TO PULL OFF THE SIDE OF THE ROAD NEAR MY DRIVEWAY. MY BOYFRIEND LATER WENT OUT AND STARTED THE CAR AND THE WARNING SIGN HAD DISAPPEARED AND THE CAR SEEMED TO FUNCTION AT THAT T... Read more
Incident date: Apr 22, 2018
THE PROBLEM: WHEN IT IS HOT THE CAR START LOSING POWER, AND VSA LIGHT COMES UP. THEN THE GAUGE CLUSTER START DOING INTERMITTENT SHUTDOWNS OF THE RPM AND SPEEDOMETER GAUGES. ADDITIONAL TO THAT, THE A/C SHUT DOWN AND BLOW HOT AIR. ACURA DIAGNOSTIC: JOHN EAGLE ACURA HAD THE CAR TO CHECK THE PROBLEM. DURING THE TEST IN HOT TEMPERATURE, THEY FOUND THERE IS A PROBLEM OF ECU COMMUNICATION IN THE F-CA... Read more
Incident date: Apr 22, 2018
THE PROBLEM: WHEN IT IS HOT THE CAR START LOSING POWER, AND VSA LIGHT COMES UP. THEN THE GAUGE CLUSTER START DOING INTERMITTENT SHUTDOWNS OF THE RPM AND SPEEDOMETER GAUGES. ADDITIONAL TO THAT, THE A/C SHUT DOWN AND BLOW HOT AIR. ACURA DIAGNOSTIC: JOHN EAGLE ACURA HAD THE CAR TO CHECK THE PROBLEM. DURING THE TEST IN HOT TEMPERATURE, THEY FOUND THERE IS A PROBLEM OF ECU COMMUNICATION IN THE F-CA... Read more
Incident date: Apr 22, 2018
THE PROBLEM: WHEN IT IS HOT THE CAR START LOSING POWER, AND VSA LIGHT COMES UP. THEN THE GAUGE CLUSTER START DOING INTERMITTENT SHUTDOWNS OF THE RPM AND SPEEDOMETER GAUGES. ADDITIONAL TO THAT, THE A/C SHUT DOWN AND BLOW HOT AIR. ACURA DIAGNOSTIC: JOHN EAGLE ACURA HAD THE CAR TO CHECK THE PROBLEM. DURING THE TEST IN HOT TEMPERATURE, THEY FOUND THERE IS A PROBLEM OF ECU COMMUNICATION IN THE F-CA... Read more
Incident date: Jul 30, 2018
MY "CHECK POWER STEERING" LIGHT CAME ON WHILE MY CAR WAS MOVING 5MPH THROUGH A PARKING GARAGE. INSTANTLY MY WHEEL BECAME VERY HARD TO MOVE. AFTER PARKING AND TURNING THE CAR OFF/ON THE PROBLEM RESOLVED ITSELF. 5 DAYS LATER I WAS TRAVELING DOWN A RESIDENTIAL ROAD THE EPS FAILED AGAIN. THE DEALERSHIP QUOTED ME $2000 IN REPAIRS, AND ACURA SAID THERE WAS NO WARRANTY OR CAMPAIGN COVERAGE FOR THE COSTS.... Read more
Incident date: Jul 30, 2016
THE VEHICLE WAS INVOLVED IN FATALITY WHICH WAS MY BROTHER, THEY CANNOT EXPLAIN WHY THE VEHICLE ENTERED INTO A SKID ON A PRETTY STRAIGHT PART OF THE HIGHWAY NOT SURE IF IT WAS A POWERTRAIN ISSUE AS I DID SEE A RECALL AFTER I DID SOME RESEARCH FOLLOWING THE ACCIDENT. THE OTHER ISSUE IS THE MECHANISM ON HOW THE DRIVER SAFETY BELT ATTACHES TO THE FRAME AS THAT WAS DAMAGED ON FIRST IMPACT WHICH CAUSED... Read more
Crash
1 deaths
Incident date: Jul 30, 2016
THE VEHICLE WAS INVOLVED IN FATALITY WHICH WAS MY BROTHER, THEY CANNOT EXPLAIN WHY THE VEHICLE ENTERED INTO A SKID ON A PRETTY STRAIGHT PART OF THE HIGHWAY NOT SURE IF IT WAS A POWERTRAIN ISSUE AS I DID SEE A RECALL AFTER I DID SOME RESEARCH FOLLOWING THE ACCIDENT. THE OTHER ISSUE IS THE MECHANISM ON HOW THE DRIVER SAFETY BELT ATTACHES TO THE FRAME AS THAT WAS DAMAGED ON FIRST IMPACT WHICH CAUSED... Read more
Crash
1 deaths
Incident date: Jul 30, 2016
THE VEHICLE WAS INVOLVED IN FATALITY WHICH WAS MY BROTHER, THEY CANNOT EXPLAIN WHY THE VEHICLE ENTERED INTO A SKID ON A PRETTY STRAIGHT PART OF THE HIGHWAY NOT SURE IF IT WAS A POWERTRAIN ISSUE AS I DID SEE A RECALL AFTER I DID SOME RESEARCH FOLLOWING THE ACCIDENT. THE OTHER ISSUE IS THE MECHANISM ON HOW THE DRIVER SAFETY BELT ATTACHES TO THE FRAME AS THAT WAS DAMAGED ON FIRST IMPACT WHICH CAUSED... Read more
Crash
1 deaths
Incident date: Jul 26, 2018
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER (MAGUIRE HONDA OF ITHACA, 315 ELMIRA RD, ITHACA, NY 14850, 607-273-1926) WHERE IT WAS INITIALLY DIAGNOSED THAT THE FRONT AXLES WERE CORRODED. THE FRONT AXLES WERE REPLACED, BUT THE FAILURE CONTINUED. THE DEALER THEN RE... Read more
Incident date: Jul 26, 2018
TL* THE CONTACT OWNS A 2006 ACURA TL. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER (MAGUIRE HONDA OF ITHACA, 315 ELMIRA RD, ITHACA, NY 14850, 607-273-1926) WHERE IT WAS INITIALLY DIAGNOSED THAT THE FRONT AXLES WERE CORRODED. THE FRONT AXLES WERE REPLACED, BUT THE FAILURE CONTINUED. THE DEALER THEN RE... Read more
Incident date: Jul 27, 2018
"TAKATA RECALL" THE VEHICLE WAS TRAVELING IN CITY AT APPROXIMATELY 10MPH. I HAD JUST FINISHED GASING UP. AS I WAS DRIVING I NOTICED THE SRS LIGHT WAS ILLUMINATED. ONCE ARRIVING HOME, I BEGAN TO RESEARCH AND TROUBLESHOOT THE ISSUE. I CAME UP WITH 2 CODES. THE FIRST WAS 3-5, AND THE SECOND WAS 1-1. 3-5 WAS PERTAINING TO A GROUND FOR THE SEATBELT PRETENSIONER, DRIVER'S SIDE. 1-1 WAS PERTAINING TO A M... Read more
Incident date: Jul 27, 2018
"TAKATA RECALL" THE VEHICLE WAS TRAVELING IN CITY AT APPROXIMATELY 10MPH. I HAD JUST FINISHED GASING UP. AS I WAS DRIVING I NOTICED THE SRS LIGHT WAS ILLUMINATED. ONCE ARRIVING HOME, I BEGAN TO RESEARCH AND TROUBLESHOOT THE ISSUE. I CAME UP WITH 2 CODES. THE FIRST WAS 3-5, AND THE SECOND WAS 1-1. 3-5 WAS PERTAINING TO A GROUND FOR THE SEATBELT PRETENSIONER, DRIVER'S SIDE. 1-1 WAS PERTAINING TO A M... Read more
Incident date: Jun 15, 2018
SRS AIR BAG LIGHT ERROR CODE 61-10 FOR DRIVER SIDE SEAT BUCKLE SWITCH FAILURE.
Incident date: Jun 15, 2018
SRS AIR BAG LIGHT ERROR CODE 61-10 FOR DRIVER SIDE SEAT BUCKLE SWITCH FAILURE.
Incident date: May 27, 2018
THE SEAT WARMER WAS ON, AND BECAME O HOT THAT IT BURNED A HOLE THROUGH THE PADDING AND THE LEATHER, ABOUT 2 1/2 INCHES BY 1 INCH. FUSE IS REMOVED, BUT NOW HAVE NO SEAT WARMER ON THE DRIVER SIDE, AND I AM INTIMIDATED TO HAVE A PASSENGER USE THE SEAT WARMER ON THE PASSENGER SIDE. PHOTO ATTACHED.
Incident date: May 27, 2018
THE SEAT WARMER WAS ON, AND BECAME O HOT THAT IT BURNED A HOLE THROUGH THE PADDING AND THE LEATHER, ABOUT 2 1/2 INCHES BY 1 INCH. FUSE IS REMOVED, BUT NOW HAVE NO SEAT WARMER ON THE DRIVER SIDE, AND I AM INTIMIDATED TO HAVE A PASSENGER USE THE SEAT WARMER ON THE PASSENGER SIDE. PHOTO ATTACHED.
Incident date: Jul 27, 2018
I AM REPORTING THIS TODAY AS I FEAR FOR SAFETY CONCERNS ON MY 2007 ACURA TL TYPE S. RECENTLY I HAVE NOTICED A CRACK FORMING ON THE PASSENGER SIDE FRONT AIRBAG DEPLOY AREA. THIS CRACK IS FORMING PERFECTLY AROUND THE FAULT DASH WHERE THE AIRBAG WOULD DEPLOY. I FEAR FOR SAFETY AS IF THIS CRACK COMPLETELY FORMS AROUND THE AIRBAG BLAST AREA THAT A MALFUNCTION MAY HAPPEN AND THE AIRBAG WOULD DEPLOY ITSE... Read more
Incident date: Jul 26, 2018
ANTI-THEFT SYSTEM ; LOCKING SYSTEM MALFUNCTIONING. FREQUENT ALARMS.
Incident date: Jul 1, 2018
MY SAFETY RESTRAINT LIGHT STAYS ON AT 155,000 MILES. FOR AIRBAGS
Incident date: Jul 23, 2018
WHEN DRIVING AROUND 75 MPH ON THE INTERSTATE I WENT TO SWITCH LANES AND WHEN PRESSING THE ACCELERATOR NOTHING HAPPENED AND ACCELERATION WAS NOT POSSIBLE. ALL WARNING LIGHTS CAME ON, INCLUDING ALL WHEEL DRIVE SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM. CHECK ENGINE AND SH-AWD. THE POWER STEERING AND BRAKES STILL WORKED AND WAS EXTREMELY LU... Read more
Incident date: Jul 23, 2018
WHEN DRIVING AROUND 75 MPH ON THE INTERSTATE I WENT TO SWITCH LANES AND WHEN PRESSING THE ACCELERATOR NOTHING HAPPENED AND ACCELERATION WAS NOT POSSIBLE. ALL WARNING LIGHTS CAME ON, INCLUDING ALL WHEEL DRIVE SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM. CHECK ENGINE AND SH-AWD. THE POWER STEERING AND BRAKES STILL WORKED AND WAS EXTREMELY LU... Read more
Incident date: Jul 23, 2018
WHEN DRIVING AROUND 75 MPH ON THE INTERSTATE I WENT TO SWITCH LANES AND WHEN PRESSING THE ACCELERATOR NOTHING HAPPENED AND ACCELERATION WAS NOT POSSIBLE. ALL WARNING LIGHTS CAME ON, INCLUDING ALL WHEEL DRIVE SYSTEM PROBLEM, EMISSION SYSTEM PROBLEM, ALL WHEEL DRIVE SYSTEM PROBLEM, TRANSMISSION SYSTEM PROBLEM. CHECK ENGINE AND SH-AWD. THE POWER STEERING AND BRAKES STILL WORKED AND WAS EXTREMELY LU... Read more
Incident date: Jul 17, 2018
WHEN STOPPED AT TRAFFIC LIGHT, POWER STEERING WARNING LIGHTS CAME ON. CAR DID NOT HAVE POWER STEERING. TURNED CAR OFF AND THEN BACK ON. WARNED LIGHTS CAME BACK ON AND NOT POWER STEERING. TURNED CAR OFF FOR APPROXIMATELY 3 TO 4 MINUTES, WARNING LIGHTS DID NOT COME BACK ON AND POWER STEERING SEEMED TO BE WORKING. PULLED CAR INTO PARKING LOT AND DROVE AROUND PARKING LOT FOR SEVERAL MINUTES. POW... Read more
Incident date: Jul 14, 2018
WHEN OPENING THE AUTOMATIC TRUNK IT STARTS COMING AND FALLING DOWN RAPIDLY AS TO ALMOST HAVE OUR HEADS TRAPPED. IT'S A DEATH AND INJURY AWAITING TO HAPPEN. I HAVE CONTACTED BOTH ACURA DEALERSHIP AND ACURA CUSTOMER CARE AND THEY REFUSE TO NOTATE THIS SAFETY ISSUE AND RESOLVE. THEY WANT ME TO PAY FOR A NEW PART WHEN IN NO WAY DID WE CAUSE THIS MALFUNCTION TO OCURR.
Incident date: Jul 14, 2018
WHEN OPENING THE AUTOMATIC TRUNK IT STARTS COMING AND FALLING DOWN RAPIDLY AS TO ALMOST HAVE OUR HEADS TRAPPED. IT'S A DEATH AND INJURY AWAITING TO HAPPEN. I HAVE CONTACTED BOTH ACURA DEALERSHIP AND ACURA CUSTOMER CARE AND THEY REFUSE TO NOTATE THIS SAFETY ISSUE AND RESOLVE. THEY WANT ME TO PAY FOR A NEW PART WHEN IN NO WAY DID WE CAUSE THIS MALFUNCTION TO OCURR.
Incident date: Jul 14, 2018
WHEN OPENING THE AUTOMATIC TRUNK IT STARTS COMING AND FALLING DOWN RAPIDLY AS TO ALMOST HAVE OUR HEADS TRAPPED. IT'S A DEATH AND INJURY AWAITING TO HAPPEN. I HAVE CONTACTED BOTH ACURA DEALERSHIP AND ACURA CUSTOMER CARE AND THEY REFUSE TO NOTATE THIS SAFETY ISSUE AND RESOLVE. THEY WANT ME TO PAY FOR A NEW PART WHEN IN NO WAY DID WE CAUSE THIS MALFUNCTION TO OCURR.
Incident date: Jul 25, 2018
TURNING LEFT INTO MY NEIGHBORHOOD, THERE WAS DASH WARNING MESSAGE FOR COMPLETE POWER STEERING FAILURE. IT TOOK A MASSIVE EFFORT, ON MY PART, TO TURN THE WHEEL AND COMPLETE THE TURN IN FRONT OF TRAFFIC. AS I WAS IN MY NEIGHBORHOOD, I WAS NURSING THE VEHICLE BACK TO MY RESIDENCE. ABOUT TWO MINUTES LATER, AFTER THE EVENT, THE WARNING LIGHT WENT OFF, AND THE POWER STEERING STARTED TO WORK AGAIN.
Incident date: Jul 21, 2018
I HAVE A 2012 ACURA TSX THAT HAS HAD NO PRIOR ISSUES BEFORE THIS ONE. WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL LOCKED UP AND THE MESSAGE CHECK POWER STEERING CAME ACROSS THE DASH. THE ELECTRONIC POWER STEERING MODULE FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THIS WAS VERY DANGEROUS AS I NO LONGER HAD CONTROL OF THE CAR AND WAS UNABLE TO TURN THE WHEEL. I HAVE SEEN AT LEAST 100 COMPLAINTS ... Read more
Incident date: Jul 21, 2018
I HAVE A 2012 ACURA TSX THAT HAS HAD NO PRIOR ISSUES BEFORE THIS ONE. WHILE DRIVING ON THE HIGHWAY MY STEERING WHEEL LOCKED UP AND THE MESSAGE CHECK POWER STEERING CAME ACROSS THE DASH. THE ELECTRONIC POWER STEERING MODULE FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THIS WAS VERY DANGEROUS AS I NO LONGER HAD CONTROL OF THE CAR AND WAS UNABLE TO TURN THE WHEEL. I HAVE SEEN AT LEAST 100 COMPLAINTS ... Read more
Incident date: Jul 21, 2018
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE STARTING THE VEHICLE, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPS MODULE AND POWER STEERING RACK ASSEMBLY NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ... Read more