Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Nov 27, 2018
I HAVE HAD THE VEHICLE INTO THE DEALER 3 TIMES (FEB 2018, JULY 2018 AND NOV 18) FOR THE SAME PROBLEM. EACH TIME THE VEHICLE STALLS AND MUST BET INTO PARK AND RESTARTED WHEN AT A STOP SIGN, STOP LIGHT OR STOPPED FOR ROAD CONSTRUCTION ON THE HIGHWAY. THE AUTOMATIC IDLE CAUSES THE CAR TO STALL. IN ORDER TO GET IT GOING MUST SHIFT INTO PARK AND RESTART. IT IS VERY FRIGHTENING BECAUSE IT HAPPENS INTER... Read more
Incident date: Nov 27, 2018
I HAVE HAD THE VEHICLE INTO THE DEALER 3 TIMES (FEB 2018, JULY 2018 AND NOV 18) FOR THE SAME PROBLEM. EACH TIME THE VEHICLE STALLS AND MUST BET INTO PARK AND RESTARTED WHEN AT A STOP SIGN, STOP LIGHT OR STOPPED FOR ROAD CONSTRUCTION ON THE HIGHWAY. THE AUTOMATIC IDLE CAUSES THE CAR TO STALL. IN ORDER TO GET IT GOING MUST SHIFT INTO PARK AND RESTART. IT IS VERY FRIGHTENING BECAUSE IT HAPPENS INTER... Read more
Incident date: Nov 27, 2018
I HAVE HAD THE VEHICLE INTO THE DEALER 3 TIMES (FEB 2018, JULY 2018 AND NOV 18) FOR THE SAME PROBLEM. EACH TIME THE VEHICLE STALLS AND MUST BET INTO PARK AND RESTARTED WHEN AT A STOP SIGN, STOP LIGHT OR STOPPED FOR ROAD CONSTRUCTION ON THE HIGHWAY. THE AUTOMATIC IDLE CAUSES THE CAR TO STALL. IN ORDER TO GET IT GOING MUST SHIFT INTO PARK AND RESTART. IT IS VERY FRIGHTENING BECAUSE IT HAPPENS INTER... Read more
Incident date: Dec 19, 2018
GAS STATION FUEL GAS NOZZLE STUCKED/STICKING IN CAPLESS GAS TANK FILLER
Incident date: Jun 10, 2014
THE CAR DOOR LOCKS, OR DOOR LOCK ACTUATORS, HAVE FAILED MULTIPLE TIMES ( EACH DOOR AT LEAST TWICE) IN FIVE YEARS. THE CAR IS NOW EIGHT YEARS OLD AND ALL THE ACTUATORS HAVE FAILED AGAIN. THE SAFETY ISSUE ARISES WHEN THE DOOR SHOULD AUTOMATICALLY LOCK AFTER REACHING 10MPH, BUT THEY DO NOT DUE TO ACTUATORS FAILING TO LOCK DOOR. THIS COULD CAUSE THE DOORS TO OPEN IF INVOLVED IN CRASH. I AM CONCERNED W... Read more
Incident date: Jun 10, 2014
THE CAR DOOR LOCKS, OR DOOR LOCK ACTUATORS, HAVE FAILED MULTIPLE TIMES ( EACH DOOR AT LEAST TWICE) IN FIVE YEARS. THE CAR IS NOW EIGHT YEARS OLD AND ALL THE ACTUATORS HAVE FAILED AGAIN. THE SAFETY ISSUE ARISES WHEN THE DOOR SHOULD AUTOMATICALLY LOCK AFTER REACHING 10MPH, BUT THEY DO NOT DUE TO ACTUATORS FAILING TO LOCK DOOR. THIS COULD CAUSE THE DOORS TO OPEN IF INVOLVED IN CRASH. I AM CONCERNED W... Read more
Incident date: Dec 17, 2018
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AW... Read more
Incident date: Dec 17, 2018
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AW... Read more
Incident date: Dec 17, 2018
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AW... Read more
Incident date: Dec 17, 2018
TL* THE CONTACT OWNS A 2014 ACURA ILX. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED WHILE DRIVING. ALSO, THE REAR CAMERA DETACHED FROM THE VEHICLE AND THE ENGINE STALLED AT TIMES. THE VEHICLE WAS TAKEN TO JP THIBODEAUX AUTOMOTIVE (2511 US-90, NEW IBERIA, LA 70560, (866) 790-1193). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AW... Read more
Incident date: Sep 1, 2018
DASH IS COMPLETELY COVERED IN CRACKS. I FEEL LIKE THIS CAN'T BE SAFE WITH THE AIRBAGS UNDERNEATH THE CRACKS. ALSO, WHENEVER A PASSENGER IS IN MY CAR THE AIRBAG LIGHT COMES ON.
Incident date: Sep 1, 2018
DASH IS COMPLETELY COVERED IN CRACKS. I FEEL LIKE THIS CAN'T BE SAFE WITH THE AIRBAGS UNDERNEATH THE CRACKS. ALSO, WHENEVER A PASSENGER IS IN MY CAR THE AIRBAG LIGHT COMES ON.
Incident date: Feb 22, 2018
GLASS MOONROOF SHATTERED WHILE ON A SKI TRIP TO CANADA. WE WERE EXITING A GAS STATION AT LESS THAN 5 MPH. THERE WAS NOTHING OVERHEAD THAT MIGHT HAVE DROPPED ON THE CAR. THOUGHT AT THE TIME THAT IT MIGHT BE DUE TO EXTREME COLD. NOW READING THAT THIS HAS OCCURRED TO MANY PEOPLE IN MANY CIRCUMSTANCES.
Incident date: Feb 22, 2018
GLASS MOONROOF SHATTERED WHILE ON A SKI TRIP TO CANADA. WE WERE EXITING A GAS STATION AT LESS THAN 5 MPH. THERE WAS NOTHING OVERHEAD THAT MIGHT HAVE DROPPED ON THE CAR. THOUGHT AT THE TIME THAT IT MIGHT BE DUE TO EXTREME COLD. NOW READING THAT THIS HAS OCCURRED TO MANY PEOPLE IN MANY CIRCUMSTANCES.
Incident date: Dec 14, 2018
"TAKATA RECALL" ACURA NEEDS TO BE AWARE OF WHAT HAPPENED TO ME YESTERDAY. YESTERDAY I WAS DRIVING HOME FROM WORK WHEN ALL OF A SUDDEN THE EPS SYSTEM LIGHT TURNED ON. THIS IS THE POWER STEERING LIGHT. MY STEERING WHEEL LOCKED WHERE I WAS HAVING DIFFICULTY STEERING MY WHEEL. LUCKILY I ONLY HAD 2 MAKE 2 TURNS BUT IT WAS HARD DOING SO. AN INEXPERIENCED DRIVER WOULD HAVE CRASHED AND IT COULD POSSIBLY ... Read more
Incident date: Jun 7, 2018
ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPO... Read more
Incident date: Jun 7, 2018
ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPO... Read more
Incident date: Jun 7, 2018
ACURA IS REFUSING TO ADDRESS A SERIOUS PROBLEM WITH THE ENGINE AND POWER TRAIN WITH THE VEHICLE, THIS MAY HAVE ALREADY CAUSED ACCIDENTS ON OTHER CARS IN OTHER STATES. PLEASE SEE THE HISTORICAL DATA WHICH GIVES A COMPLETE AUDIT OF THE ISSUES I HAVE HAD. 9/22/18 11 DAYS- VEHICLE TAKEN TO THE DEALER AND DROPPED FOR SERVICE, PUNCH LIST OF ISSUES SINCE PURCHASE THAT NEEDED ADDRESSED. ALIGNMENT REPO... Read more
Incident date: Dec 10, 2018
ON SAT DEC 10 2018 I WAS BULLING IN TO A PARKING SPACE AT WALMART AFTER 7AM. I WAS GOING SLOWLY AND STARTED A LEFT TURN INTO A PARKING SPACE. AS I TURNED I WAS LIGHTLY ON THE BRAKE, SUDDENLY THE ENGINE REVVED TO A HIGH SPEED AND THE CAR SURGED FORWARD. I PUSHED HARD ON THE BRAKES BUT IT STILL KEPT GOING AT A LOWER RATE BUT I COULD NOT STOP, IT WAS MAKING STRAINING CREAKING SOUNDS. I HAD TURNED... Read more
Crash
Incident date: Dec 9, 2018
I'VE EXPERIENCED SEVERAL ELECTRICAL ISSUES ELECTRICAL WITH MY VEHICLE THE MOST TROUBLING WAS THE VEHICLE COMPLETELY SHUT OFF ON THE HIGHWAY THEN IMMEDIATELY RESTARTED!!!! IN ADDITION TO THIS, THE NEXT ISSUE IS BATTERY PERFORMANCE. THE BATTERY IS CONSTANTLY DRAINED. IN THE 11 YEARS THAT I OWNED THE VEHICLE, THE BATTERY HAS BEEN REPLACED 4 TIMES. (I INITIALLY THOUGHT THIS WAS ASSOCIATED WITH MY B... Read more
Incident date: Dec 12, 2018
CAME OFF WORK LAST NIGHT GOT INTO MY CAR START IT UP AND GOT A CHECK POWER STEERING WARNING ON MY DASHBOARD. VEHICLE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN. VEHICLE IS NOT DRIVABLE. PROBLEM OCCUR WHILE VEHICLE WAS STATIONARY IN A PARKING LOT. TURN VEHICLE OFF AFTER A FEW MINUTES AND RESTART VEHICLE AND PROBLEM WENT AWAY. SAME EXACT THING HAPPENED AGAIN THIS MORNING WHILE VEHICLE WAS STATIONAR... Read more
Incident date: Dec 10, 2018
CAR IS LEAKING OIL GRADUALLY. PUDDLE IN AMBER BROWN COLOR ON THE GARAGE FLOOR
Incident date: Dec 10, 2018
CAR IS LEAKING OIL GRADUALLY. PUDDLE IN AMBER BROWN COLOR ON THE GARAGE FLOOR
Incident date: May 20, 2018
VEHICLE STABILITY ASSIST APPLIES BRAKES WITHOUT DRIVER PRESSING THE BRAKES
Incident date: May 20, 2018
VEHICLE STABILITY ASSIST APPLIES BRAKES WITHOUT DRIVER PRESSING THE BRAKES
Incident date: Sep 12, 2018
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT STATED THAT THE DASH ENCLOSURE HOUSING FOR THE FRONT PASSENGER SIDE AIR BAG WAS FRACTURED. THE CONTACT STATED THAT THE FRACTURE TRAVELED FROM THE DASHBOARD TO THE WINDSHIELD. THE CONTACT STATED THAT THE FAILURE WAS ONLY EVIDENT ON THE PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTI... Read more
Incident date: Jun 21, 2016
THE ELECTRONIC STEERING MODULE FAILED AT 45000 MILES. IT IS A VERY EXPENSIVE FIX AND ACURA IS NOT WILLING TO HELP. IT APPEARS TO BE A COMMON PROBLEM BECAUSE VEHICLES SEEM TO BE COMPUTERS MORE THAN ANYTHING THESE DAYS.
Incident date: Jun 21, 2016
THE ELECTRONIC STEERING MODULE FAILED AT 45000 MILES. IT IS A VERY EXPENSIVE FIX AND ACURA IS NOT WILLING TO HELP. IT APPEARS TO BE A COMMON PROBLEM BECAUSE VEHICLES SEEM TO BE COMPUTERS MORE THAN ANYTHING THESE DAYS.
Incident date: Dec 11, 2018
THIS VEHICLES 6 SPEED AUTOMATIC TRANSMISSION RANDOMLY DOWNSHIFTS AND SLIPS ON 3RD AND 4TH GEARS ON BOTH CITY AND HIGHWAYS. IT MAKES THE CAR UNSAFE TO DRIVE CAUSE YOU COULD GET REAR ENDED CAUSE RANDOM DOWNSHIFT WILL CAUSE THE CAR TO SLOW DOWN FROM 65MPH TO 15MPH IN A MATTER OF SECONDS
Incident date: Nov 15, 2018
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TI... Read more
Incident date: Nov 15, 2018
TECHNOLOGY SYSTEMS EXPERIENCE RANDOM FAILURES, AT VARIOUS TIMES SOMETIMES WHEN DRIVING. FUNCTIONALITY CAN SOMETIMES BE RESTORED BY STOPPING THE CAR AND RESTARTING THE ENGINE. SOMETIMES THE VEHICLE MUST SIT FOR HOURS WITH ENGINE OFF TO RESTORE FUNCTIONALITY. SYSTEM FAILURES INCLUDE DASHBOARD LIGHTING, VEHICLE DISPLAY SCREEN, AND HEADS-UP DISPLAY. NUMERIOUS DEALER VISITS HAVE PROVIDED NO SOLUTION TI... Read more
Incident date: Dec 1, 2018
ON VARIOUS OCCASIONS, I HAVE WENT TO START MY CAR AND THE CAR'S KEYLESS ENTRY OPTION WILL WORK AND THE LIGHTS, RADIO, AC, ALL OF THAT WILL TURN ON BUT THE CAR'S ENGINE WILL NOT TURNOVER. CONSEQUENTLY, I HAVE HAD TO HAVE MY CAR JUMP STARTED FOR IT TO COMPLETELY TURN OVER. OTHER TIMES, ALL OF THE WARNING LIGHTS WILL COME ON AND SAY THAT ALL THE SAFETY FEATURES INCLUDING, LKAS, BLIND-SPOT MONITOR, BR... Read more
Incident date: Dec 1, 2018
ON VARIOUS OCCASIONS, I HAVE WENT TO START MY CAR AND THE CAR'S KEYLESS ENTRY OPTION WILL WORK AND THE LIGHTS, RADIO, AC, ALL OF THAT WILL TURN ON BUT THE CAR'S ENGINE WILL NOT TURNOVER. CONSEQUENTLY, I HAVE HAD TO HAVE MY CAR JUMP STARTED FOR IT TO COMPLETELY TURN OVER. OTHER TIMES, ALL OF THE WARNING LIGHTS WILL COME ON AND SAY THAT ALL THE SAFETY FEATURES INCLUDING, LKAS, BLIND-SPOT MONITOR, BR... Read more
Incident date: Dec 8, 2018
WAS DRIVING DOWN THE ROAD RIGHT AFTER COMING OFF THE HIGHWAY AND SUDDENLY THE POWER STEERING LIGHT CAME ON AND STARTED BLINKING AND BEEPING. I TRIED TO TURN INTO A SIDE STREET AS SOON AS POSSIBLE AND THE POWER STEERING WAS DEFINITELY MALFUNCTIONING, MAKING IT VERY HARD TO TURN. GOOD THING I WASNT STILL ON THE HIGHWAY AT THE TIME OR IT COULD HAVE BEEN PRETTY DANGEROUS.
Incident date: Sep 1, 2017
THE 9 SPEED TRANSMISSION ON THIS CAR IS TERRIBLE. HARD SHIFTING, LUNGING FORWARD, THE CAR ACCELERATES ON IT'S OWN LIKE IT DOESN'T KNOW WHICH GEAR IT SHOULD BE IN. WHEN ACCELERATING, THE CAR HESITATES AND FEELS LIKE IT LOSES POWER. THIS IS A VERY DANGEROUS VEHICLE. TOOK IT TO THE DEALER SEVERAL TIMES AND THEY SAY THIS IS THE WAY THE CAR WAS DESIGNED. IT WAS DONE TO MEET FUEL EFFICIENCY STANDA... Read more
Incident date: Dec 3, 2018
MY STEERING WHEEL RANDOMLY LOCKS WHILE DRIVING. AS I WAS DRIVING DOWN SANTA TERESA MY STEERING WHEEL LOCKED N CAUSED ME TO HIT A CURB AND POP MY TIRE.
Crash
ACURA
RLX HYBRID
(2018) - POWER TRAIN
Dec 5, 2018
Incident date: Dec 5, 2018
****NOTE - ADD PRODUCT**** VEHICLE WITH 11,800 MILES, OWNED FOR 9 MONTHS. TURNED INTO A PARKING LOT, TRAVELED ~100 FEET AT 8 MPH. MOVEMENT WAS ON BATTERY POWER, ENGINE OFF. EXPERIENCED SUDDEN ACCELERATION TO 18 MPH OVER A PERIOD OF 3-4 SECONDS. VERIFIED WITH DASH CAMERA GPS SPEED MONITORING. APPLIED BRAKES, ACCELERATION CEASED AND VEHICLE SLOWED. TOOK VEHICLE TO DEALER, NO ERROR CODES OR ... Read more
Incident date: Dec 2, 2018
WHILE DRIVING AND ALMOST ENDING UP IN A ACCIDENT TO WHERE I COULD INJURY MYSELF OR SOMEONE ELSE MY CAR IMMEDIATELY SAID CHECK POWER STEERING AND THE STEERING WHEEL LOCKED AS WELL THEN THE DEALERSHIP CHARGERS 1500.00 JUST NOT SAFE AND OVER PRICED REPAIR TO SOMETHING THAT GIVES YOU KNOW WARNING.
Incident date: Dec 2, 2018
WHILE DRIVING AND ALMOST ENDING UP IN A ACCIDENT TO WHERE I COULD INJURY MYSELF OR SOMEONE ELSE MY CAR IMMEDIATELY SAID CHECK POWER STEERING AND THE STEERING WHEEL LOCKED AS WELL THEN THE DEALERSHIP CHARGERS 1500.00 JUST NOT SAFE AND OVER PRICED REPAIR TO SOMETHING THAT GIVES YOU KNOW WARNING.
Incident date: Nov 21, 2018
TL* THE CONTACT OWNS A 2018 ACURA ILX. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE FUEL GAUGE FRACTURED. THE VEHICLE ERRONEOUSLY DISPLAYED THAT THE FUEL TANK WAS FULL. THE CONTACT STATED THAT THE VEHICLE WAS BOUGHT BRAND NEW ON OCTOBER 30, 2018. AFTERWARDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO THE LACK OF FUEL. THE CONTACT STATED THAT THE VEHICLE'S FUEL GAUGE LEVEL... Read more
Incident date: Nov 30, 2018
HID HEADLIGHTS. MY PROBLEM HAS BEEN WITH MY HEADLIGHTS EVER SINCE I BOUGHT THE VEHICLE USED IN JULY OF 2015. EVERY NOW AND THEN THE PASSENGER SIDE HEADLIGHT WOULD FLICKER AND GO OUT. I CAN GET THE HEADLLIGHT TO COME BACK ON BY TURNING OFF THE HEADLIGHTS AND TURNING THEM BACK ON. THE PROBLEM CAN BE SO BAD AT TIMES THAT I HAVE TO DO IT REPEATEDLY WHILE I'M DRIVING. I DO MOST OF MY DRIVING AT NIGHT S... Read more
Incident date: Nov 1, 2018
IT IS A BRAND NEW 2018 ILX WE BOUGHT IN OCTOBER. JUST DRIVING IT A FEW DAYS WE FOUND THE FUEL GAUGE IS NOT WORKING. IT ALWAYS SHOWS FULL TANK. WE BROUGHT IT TO ACURA DEAL AND WAS TOLD IT IS A KNOWN ISSUE WITH THE FUEL PUMP WITH MANY NEW 2018 ILX.
Incident date: Oct 20, 2018
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Oct 20, 2018
TL* THE CONTACT LEASED A 2018 ACURA ILX. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO PROPERLY INDICATE WHEN THERE WAS FUEL IN THE VEHICLE. DUE TO THE INACCURATE READING, THE VEHICLE WOULD STALL. THE DEALER (ELITE ACURA, 2840 NJ-73, MAPLE SHADE TOWNSHIP, NJ 08052, 856-722-9600) INDICATED THAT THIS WAS A KNOWN FAILURE FOR THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Nov 9, 2017
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT NOTICED AN ABNORMAL CLUNKING NOISE IN THE REAR SUSPENSION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WALSER ACURA OF WICHITA (10850 E 13TH ST N, WICHITA, KANSAS 67206, 316-341-2288) WHERE IT WAS DIAGNOSED THAT THE REAR SHOCKS NEEDED TO BE REPLACED. THE CONTACT STATED THAT ANOTHER TECHNICIAN STATED THAT THE REAR AND UPP... Read more
Incident date: Mar 1, 2016
TL* THE CONTACT OWNS A 2010 ACURA TL. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO RICK CASE ACURA (875 NORTH STATE ROAD 7, FORT LAUDERDALE, FL 33317, (954) 715-7796) SEVERAL TIMES AND RECEIVED MULTIPLE DIAGNOSTIC RESULTS, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAG... Read more
Incident date: Jun 14, 2016
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE DRIVING 20 MPH IN SECOND GEAR, THE VEHICLE SHOOK VIOLENTLY AND THE STEERING WHEEL VIBRATED AND MADE A WHINING NOISE. IN ADDITION, THE CHECK ENGINE, TRANSMISSION, AND POWER STEERING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND RACK AND PINION NEEDED TO BE REPLACED. THE VE... Read more