Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jun 3, 2018
SUDDEN UNEXPECTED BREAKING OF VEHICLE. THE VEHICLES COLLISION AVOIDANCE SYSTEM KICKED IN AND BREAKED FROM 30 MPH TO A COMPLETE STOP FOR NO REASON. THERE WAS NO VEHICLE OR OBJECT IN FRONT OF MY VEHICLE. CLEAR DRY DAY. TRAVELING ON A 4 LANE LOCAL ROADWAY. THE CONSUMER STATED THE DEALERSHIP ADVISED THE E-Z PASS TOLL TRANSPONDER, WHICH IS PLACED AT THE TOP OF THE WINDSHIELD, CAUSED AN INTERFERENCE... Read more
Incident date: Jun 3, 2018
SUDDEN UNEXPECTED BREAKING OF VEHICLE. THE VEHICLES COLLISION AVOIDANCE SYSTEM KICKED IN AND BREAKED FROM 30 MPH TO A COMPLETE STOP FOR NO REASON. THERE WAS NO VEHICLE OR OBJECT IN FRONT OF MY VEHICLE. CLEAR DRY DAY. TRAVELING ON A 4 LANE LOCAL ROADWAY. THE CONSUMER STATED THE DEALERSHIP ADVISED THE E-Z PASS TOLL TRANSPONDER, WHICH IS PLACED AT THE TOP OF THE WINDSHIELD, CAUSED AN INTERFERENCE... Read more
Incident date: Mar 27, 2018
CAR WENT IN FOR 100K SERVICE. VEHICLE WAS DIAGNOSED AS ALSO NEEDING VALVE ADJUSTMENT. WHILE VALVES WERE BEING ADJUSTED A BAD CAMSHAFT WAS IDENTIFIED AS CAUSE OF NOISE. I PAID TO HAVE CAMSHAFT REPLACED BUT HAVE BEEN IN AUTOMOTIVE FIELD 50 YEARS SO I KNOW UNLESS THERE IS A PROBLEM THIS IS NOT A NORMAL WEAR ITEM.. I ASKED FOR THE OLD PARTS AFTER THE REPAIR. INSPECTION OF THE OLD CAMSHAFT SHOWED ONLY... Read more
Incident date: May 29, 2018
STARTER FAILED WITH AUTO START/STOP WHILE STOPPED IN TRAFFIC. SINCE ENGINE WOULDN'T START, CAR SHIFTED TO PARK AUTOMATICALLY AND CAN NOT SHIFT TO NEUTRAL WITH THE ENGINE OFF AND UNABLE TO START. THE BATTERY WAS FINE AND COULD GO INTO AUX MODE, BUT STILL WON'T SHIFT TO NEUTRAL. ASIDE FROM QUALITY ISSUES RELATED TO STARTER, SIGNIFICANT SAFETY DESIGN FLAW.
Incident date: May 29, 2018
STARTER FAILED WITH AUTO START/STOP WHILE STOPPED IN TRAFFIC. SINCE ENGINE WOULDN'T START, CAR SHIFTED TO PARK AUTOMATICALLY AND CAN NOT SHIFT TO NEUTRAL WITH THE ENGINE OFF AND UNABLE TO START. THE BATTERY WAS FINE AND COULD GO INTO AUX MODE, BUT STILL WON'T SHIFT TO NEUTRAL. ASIDE FROM QUALITY ISSUES RELATED TO STARTER, SIGNIFICANT SAFETY DESIGN FLAW.
Incident date: Jun 2, 2018
ON SATURDAY, JUNE 2, 2018, I WAS DRIVING NORTH ON INTERSTATE 95 AND MY CONSOLE LIGHTS STARTED BLINKING AND THE CAR JUST TURNED OFF. LUCKILY, I WAS ABLE TO COAST OVER TO THE SHOULDER AND WATCHED AS THE CONSOLE LIGHTS BLINKED--VSA, BRAKE, INFORMATION LIGHT NAVIGATION SYSTEM SCREEN TURNED ON AND OFF REPEATEDLY, AND SPEEDOMETER AND RMP GAUGES WENT CRAZY. I SAT ON THE SHOULDER AND THE CONSOLE LIGHTS ... Read more
Incident date: Jun 2, 2018
ON SATURDAY, JUNE 2, 2018, I WAS DRIVING NORTH ON INTERSTATE 95 AND MY CONSOLE LIGHTS STARTED BLINKING AND THE CAR JUST TURNED OFF. LUCKILY, I WAS ABLE TO COAST OVER TO THE SHOULDER AND WATCHED AS THE CONSOLE LIGHTS BLINKED--VSA, BRAKE, INFORMATION LIGHT NAVIGATION SYSTEM SCREEN TURNED ON AND OFF REPEATEDLY, AND SPEEDOMETER AND RMP GAUGES WENT CRAZY. I SAT ON THE SHOULDER AND THE CONSOLE LIGHTS ... Read more
Incident date: May 1, 2018
THERE IS A LARGE CRACK (ROUGHLY 10 IN.) ON THE LEFT SIDE OF THE DASHBOARD. BELOW THE CRACK IS WHERE THE PASSENGER AIR BAG IS LOCATED. UPON FURTHER RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM IN ACURA TL PRODUCTION (2004-2007). SINCE THE PASSENGER AIR BAG IS LOCATED RIGHT BELOW THE CRACK, THERE IS A POSSIBILITY THAT THE DEPLOYMENT MAY BE COMPROMISED.
Incident date: May 1, 2018
THERE IS A LARGE CRACK (ROUGHLY 10 IN.) ON THE LEFT SIDE OF THE DASHBOARD. BELOW THE CRACK IS WHERE THE PASSENGER AIR BAG IS LOCATED. UPON FURTHER RESEARCH, THIS APPEARS TO BE A COMMON PROBLEM IN ACURA TL PRODUCTION (2004-2007). SINCE THE PASSENGER AIR BAG IS LOCATED RIGHT BELOW THE CRACK, THERE IS A POSSIBILITY THAT THE DEPLOYMENT MAY BE COMPROMISED.
Incident date: May 18, 2018
THE AIR CONDITIONER/CONDENSERS ON HONDA AUTOMOBILES ARE PRONE TO DAMAGE FROM ROAD DEBRIS BECAUSE OF A DESIGN DEFECT THAT HONDA & DEALERS REFUSES TO REPAIR UNDER WARRANTY.
Incident date: May 31, 2018
2012 ACURA TSX 100K MILES EXTREMELY WELL MAINTAINED. SHORTLY AFTER LEAVING WORK YESTERDAY I WAS DRIVING ON A VERY BUSY STREET(45 MPH ZONE) IN RUSH HOUR AND LOST COMPLETE STEERING CONTROL. THE CAR WAS EXTREMELY DIFFICULT TO STEER. LOST ALL POWER STEERING ASSIST. I PROCEEDED TO PULL IN TO A PARKING LOT, TURNED THE VEHICLE OFF AND THEN ON AGAIN AND STEERING ASSIST WAS BACK. CONTINUED ON MY DRIVE HOME... Read more
Incident date: Apr 30, 2018
WHILE DRIVING OR PARKED THE "TRANSMISSION SYSTEM PROBLEM" ILLUMINATED ON THE DASHBOARD. THE "D" LIGHT ALSO BEGAN FLASHING ON CONSOLE AND THEN CAR GOES INTO NEUTRAL BY ITSELF. IN ADDITION ANOTHER WARNING LIGHT CAME ON THE DASHBOARD THAT SAID "BLIND SPOT WARNING MALFUNCTION" FOLLOWED BY 3RD MESSAGE THAT SAID "TRANSMISSION SYSTEM PROBLEM" AND D LIGHT DISAPPEARS FROM DASHBOARD . WHEN DRIVING, THE CAR... Read more
Incident date: May 29, 2018
I'M CONSISTENTLY GETTING LANE DEPARTURE WARNINGS ON MY CAR. THIS ERROR CAN HAPPEN RANDOMLY...IT MAY BE AFTER START OR I MAY BE DRIVING DOWN THE ROAD. THE DEALER'S RESOLUTION IS TO SIMPLY STOP AND START THE ENGINE...WHICH IN MOST CASES FIXES THE ISSUE. THE ONLY PROBLEM IS THAT THIS IS A SAFETY SYSTEM AND THIS SHOULD NOT BE HAPPENING.
Incident date: Mar 20, 2016
THE TRANSMISSION GEAR SHIFTS NOT SMOOTHLY, D4/D5 LIGHT BLINKING, WON'T EXCEL WHEN GAS IS APPLIED, HAD TO CUT THE CAR OFF, WAIT 5MIN, TO DRIVE FOR TWO BLOCKS BEFORE HAVING TO REPEAT THIS PROCESS TO GET IT HOME 12 BLOCKS AWAY, ONLY WOULD EXCEL 20MPH (BOUGHT IT ON WEDNESDAY, ON TUESDAY OF THE NEXT WEEK, THE PROBLEM BEGAN). THE CAR HAS 127,000 MILES AND HISTORY OF OIL CHANGE/TRANSMISSION SERVICES. A... Read more
Incident date: May 16, 2018
MY CAR WAS DRIVING NICE, I STOPPED AT THE GAS STATION AND AFTER I FINISH I TURNED IT ON AND POWER STEERING LIGHT GOES ON, I DIDNT KNOW WHATS THE PROBLEM SO I TRIED TO MOVE MY CAR AND I FOUND THAT THE STEERING WAS HARD TO TURN LEFT OR RIGHT IT FEELS WORTH THAN A CAR WITH NO POWER STEERING THANKS GOD THE HIGH WAY WAS NOT BUSY BECAUSE ITS HARD TO CONTROL IT I DROVE IT SLOWLY TO GUNN ACURA IT WAS A MI... Read more
Incident date: May 28, 2018
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX O... Read more
Incident date: May 28, 2018
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX O... Read more
Incident date: May 28, 2018
ACURA MDX 2017 BOUGHT BRAND NEW. HAS SHUT OFF COMPLETELY 5 TIMES IN THE LAST 60DAYS. 3 TIMES IN THE LAST 2 DAYS. COME TO A STOP, ENTIRE CAR SHUTS OFF ALONG WITH ELECTRONICS. OCCURED THE LAST THREE TIMES AT AN INTERSECTION WAITING TO TURN LEFT OR AT A RED LIGHT. . CAN'T MOVE. HAVE TO RESTART THE CAR. DANGEROUS. I'VE TAKEN IT TO ACURA AND THEY SAY NOTHING IS WRONG. SERVICE TECH TOLD ME ANOTHER MDX O... Read more
Incident date: May 25, 2018
I HAD JUST PULLED INTO A PARKING SPACE AND MY CHECK POWER STEERING SYSTEM LIGHT CAME ON. I WAS NO LONGER ABLE TO TURN THE WHEEL, AND THEREFORE, DRIVE THE CAR. I HAD TO HAVE MY CAR TOWED AND WAS TOLD I NEEDED A NEW EPS SYSTEM TO THE TUNE OF $1,550! THIS HAS BEEN A VERY COMMON PROBLEM WITH THIS VEHICLE AND I FEEL IT SHOULD HAVE BEEN RECALLED! FORTUNATELY, FOR ME, I WAS NOT DRIVING WHILE IT HAPPE... Read more
Incident date: May 25, 2018
THE CAR OVERHEATED AND WAS LEAKING BLUE FLUID, STARTED SMOKING AND HAD A WEIRD CHIRPING NOISE COMING FROM THE ENGINE. THE CAR WAS PARKED AND WAS JUMPING ANOTHER CAR WITH A DEAD BATTERY.
Incident date: May 25, 2018
THE CAR OVERHEATED AND WAS LEAKING BLUE FLUID, STARTED SMOKING AND HAD A WEIRD CHIRPING NOISE COMING FROM THE ENGINE. THE CAR WAS PARKED AND WAS JUMPING ANOTHER CAR WITH A DEAD BATTERY.
Incident date: May 12, 2018
TRANSMISSION FAILED PREMATURELY. TRANSMISSION WAS REBUILT. TRANSMISSION FAILED AGAIN YEARS LATER UNEXPECTEDLY ON THE HIGHWAY.
Incident date: May 7, 2018
THE ELECTRIC POWER STEERING MODULE (EPS) FAILED AT 90,0000 MILES. RESEARCH ONLINE AT OTHER WEBSITES REVEALED THIS IS NOT AN ISOLATED INCIDENT. THE LOCAL ACURA DEALERS QUOTED 1400 FOR THE REPAIR. MY WIFE STARTED THE CAR ONE DAY AND THE POWER STEERING WAS NO LONGER FUNCTIONING. THE LACK OF POWER STEERING MADE THE CAR VERY DIFFICULT FOR HER TO DRIVE AROUND TOWN.
Incident date: May 19, 2018
LAST WEEKEND I WAS DRIVING IN THE HIGHWAY ALL SUDDEN MY CAR LOSE POWER AND THE TRANSMISSION BECAME NOT ENGAGED WITH ENGINE AND ALMOST GOT INTO A MAJOR ACCIDENT. THE CAR WAS PERFORMED PERFECTLY BEFORE THAT. I KEPT THE CAR IN TOP CONDITION NEVER HAD ANY ISSUES. SO THE CAR WAS TOWED HOME AND I TRIED TO DIAGNOSE THE ISSUE AND FOUND OUT THAT THE TRAMISSION FILTER WAS BAD AND THE LOOSE FILTER COMPONENTS... Read more
Incident date: Apr 17, 2018
TL* THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED... Read more
Incident date: Apr 17, 2018
TL* THE CONTACT OWNS A 2004 ACURA TSX. WHILE DRIVING 35 MPH, THE STEERING WHEEL SEIZED AND AN ABNORMAL NOISE WAS HEARD. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY WHILE DRIVING, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED... Read more
Incident date: May 20, 2018
I HAVE HAD MY ACURA TSX 2012 FOR ALMOST A YEAR NOW, THE CAR CURRENTLY HAS A LITTLE OVER 49K MILEAGE AND ONLY HAD 1 OWNER. I WAS DRIVING ON THE BELTWAY AND NOTICED ON MY DASH THAT IT HAD A CHECK POWER STEERING LIGHT FLASHING. WHEN IT STARTED FLASHING I QUICKLY NOTICED ME NOT BEING ABLE TO TURN LEFT OR RIGHT DUE TO THE STEERING WHEEL TIGHTENING UP. THE FEELING WAS AS IF YOU TRIED TO TURN THE CAR WHE... Read more
Incident date: May 20, 2018
I HAVE A 2008 ACURA TL-S, IT IS GARAGED AT NIGHT AND I DO MY BEST TO TAKE CARE OF IT. THE OTHER DAY I DEVELOPED TWO CRACKS RUNNING FROM THE WINDSHIELD TO THE GLOVEBOX, ALONG THE EDGES OF THE AIRBAG. I DIDN'T NOTICE THEM UNTIL I GOT HOME LAST NIGHT, BUT THEY ARE QUITE NOTICEABLE. I HAVE READ ABOUT SEVERAL OTHER COMPLAINTS O THIS HAPPENING TO ACURA'S AND I AM WONDERING WHY AND WHAT CAN BE DONE ABO... Read more
Incident date: May 20, 2018
I HAVE A 2008 ACURA TL-S, IT IS GARAGED AT NIGHT AND I DO MY BEST TO TAKE CARE OF IT. THE OTHER DAY I DEVELOPED TWO CRACKS RUNNING FROM THE WINDSHIELD TO THE GLOVEBOX, ALONG THE EDGES OF THE AIRBAG. I DIDN'T NOTICE THEM UNTIL I GOT HOME LAST NIGHT, BUT THEY ARE QUITE NOTICEABLE. I HAVE READ ABOUT SEVERAL OTHER COMPLAINTS O THIS HAPPENING TO ACURA'S AND I AM WONDERING WHY AND WHAT CAN BE DONE ABO... Read more
Incident date: May 18, 2018
TAKATA RECALL: I WAS DRIVING ON I-5 NORTH FREEWAY AT THE SPEED OF 65 MILES/HR. SUDDENLY, ABOUT 1 MILE FROM ALTON EXIT, THE "CHECKING POWER STEERING SYSTEM" LIGHT WAS ON, AND I COULD BARELY TURN THE WHEEL. IT WAS SUPER DANGEROUS. I EXITED FREEWAY TRYING TO PARK IN THE NEAREST PARKING LOT. BUT I COULD NOT PARK PROPERLY INTO THE PARKING SPACE BECAUSE THE WHEEL WAS TOO HEAVY TO TURN. THIS WAS ON TH... Read more
Incident date: Apr 15, 2018
ONE OF THE FRONT AXLES SHEARED (BROKE IN HALF). THIS HAPPENED WHEN THE CAR STARTED MOVING FORWARD WHEN THE LIGHT TURNED GREEN. AN ACCIDENT DIDN'T RESULT BUT IF THIS HAD HAPPENED WHILE THE CAR WAS MOVING IT WOULD HAVE BEEN VERY BAD. THE MECHANIC SUGGESTED THE AXLE WAS MADE WITH WEAK METAL. THE CAR HAD 122,000 MILES ON IT AND HAS SINCE BEEN SOLD TO CARMAX. THE OTHER FRONT AXLE HAS NOT BEEN REPLACED ... Read more
Incident date: May 7, 2018
CAR TURNED OFF AND WOULD NOT START BACK. SECURITY LIGHT FLASHES. WILL NOT CHANGE OUR OF PARK. ENGINEERS TURNS OVER BUT WILL NOT FIRE. FUEL PUMP WILL NOT COME ON.
Incident date: May 7, 2018
CAR TURNED OFF AND WOULD NOT START BACK. SECURITY LIGHT FLASHES. WILL NOT CHANGE OUR OF PARK. ENGINEERS TURNS OVER BUT WILL NOT FIRE. FUEL PUMP WILL NOT COME ON.
Incident date: May 7, 2018
CAR TURNED OFF AND WOULD NOT START BACK. SECURITY LIGHT FLASHES. WILL NOT CHANGE OUR OF PARK. ENGINEERS TURNS OVER BUT WILL NOT FIRE. FUEL PUMP WILL NOT COME ON.
Incident date: Mar 26, 2018
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THERE WAS A LOSS OF POWER. THE VEHICLE SHIFTED INDEPENDENTLY INTO NEUTRAL WHILE ON AN INCLINE AND ROLLED IN REVERSE TOWARDS ONCOMING TRAFFIC. THE CONTACT APPLIED THE HAZARD LIGHTS, AND TURNED THE VEHICLE OFF AND BACK ON. THE CONTACT THEN PARKED THE VEHICLE IN A PARKING AREA. THE VEHICL... Read more
Incident date: May 17, 2018
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT STATED THAT THE SUN ROOF EXPLODED AND CAUSED THE GLASS TO FRACTURE. THE SLIDER WAS CLOSED, WHICH PREVENTED GLASS FROM ENTERING THE INSIDE OF THE VEHICLE AND INJURING THE CONTACT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT EACH DEALER ACTED INDEPENDENTLY; THEREFORE, IT WOULD BE AT THEIR DISCRETION TO REPLACE THE SUN ROOF GLASS. THE DEALER (MAC C... Read more
Incident date: May 1, 2018
I WAS DRIVING ON A HIGHWAY AND I WANTED TO SLOW MY CAR DOWN BECAUSE I WAS APPROACHING A CONSTRUCTION AREA. WHEN I APPLIED THE BRAKES THE BREAK PEDAL WENT RIGHT DOWN TO THE FLOOR. THIS TOTAL BREAK FAILURE DID NOT ALLOW ME TO STOP MY CAR.
Crash
2 injured
Incident date: May 14, 2018
THE AIR BAG LIGHT KEEPS COMING ON FOR NO REASON. GO TO THE DEALER TO GET IT CHECKED AND THERE IS NO CODE FOR THE AIRBAG. THE LIGHT WILL STAY OFF UNTIL I HIT ANY BUMP IN ROAD. I WAS ON THE INTERSTATE WHEN IT COMES ON AND IN TOWN WHEN IT HAS COME ON FOR NO REASON.
Incident date: May 2, 2018
I WAS DRIVING LOCAL,STOPPED AT THE LIGHTS WHEN THE "CHECK POWER STEERING SYSTEM" SIGNAL CAME ON MY DASHBOARD SUDDENLY.I STOPPED IN THE MIDDLE OF THE STREET,TURNED OFF THE ENGINE THEN TURNED IT ON,THE WARNING LIGHTS DISAPPEARED.CONTINUED DRIVING HOME WHEN THE SAME HAPPENED AGAIN.THE WHEELS BECAME EXTREMELY DIFFICULT TO TURN ,SO I PARKED THE CAR.THIS IS AN EXTREMELY DANGEROUS ISSUE BECAUSE IF THE ST... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE LED HEADLAMPS FAILED TO FUNCTION IN GENERAL AND DURING INCLEMENT WEATHER. THE DEALER (MIKE HALE ACURA, 5601 STATE ST, MURRAY, UT 84107, (801) 263-0202) WAS CONTACTED SEVERAL TIMES TO REACH THE MANUFACTURER TO DETERMINE A SOLUTION. THE SERVICE CENTER MANAGER STATED THAT HE WOULD FURTHER ADDRESS THE MATTER; HOWEVER, AN APPOINTMENT HA... Read more
Incident date: Dec 1, 2015
TL* THE CONTACT OWNS A 2015 ACURA MDX. THE CONTACT STATED THAT THE LED HEADLAMPS FAILED TO FUNCTION IN GENERAL AND DURING INCLEMENT WEATHER. THE DEALER (MIKE HALE ACURA, 5601 STATE ST, MURRAY, UT 84107, (801) 263-0202) WAS CONTACTED SEVERAL TIMES TO REACH THE MANUFACTURER TO DETERMINE A SOLUTION. THE SERVICE CENTER MANAGER STATED THAT HE WOULD FURTHER ADDRESS THE MATTER; HOWEVER, AN APPOINTMENT HA... Read more
Incident date: Oct 8, 2017
TORQUE CONVERTER FAILURE CAUSED SHARDS OF METAL TO BE TRANSMITTED INTO THE TRANSMISSION CAUSING TOTAL FAILURE OF EVERY GEAR IN THE TRANSMISSION. I WAS DRIVING ON A DIVIDED HIGHWAY AT A HIGH RATE OF SPEED WHEN I EXPERIENCED A SUDDEN COMPLETE LOSS OF POWER IN HIGH VOLUME TRAFFIC. ALL LIGHTS LIT UP ON THE DASH SUCH AS VTM-4, MALFUNCTION INDICATOR LAMP AND GEAR WAS FLASHING. I WAS ALMOST HIT WHILE TRY... Read more
Incident date: May 10, 2018
MY DAUGHTER WAS DRIVING AROUND A CURVE AND SHE SAID THE WHEEL LOCKED AND SHE COULD NOT TURN STRIKING A MAIL BOX AT 20 MPH. THIS WAS WITNESSED BY MY NEIGHBOR WHO WAS MOWING HIS LAWN. HE SAID HE SAW HER TRYING TO TURN BUT THE CAR WAS NOT TURNING. IF SHE WAS GOING FASTER SHE WOULD HAVE BEEN KILLED.
Crash
1 injured
Incident date: May 12, 2018
WHILE DRIVING THE ELECTRIC POWER STEERING BECAME TIGHT AND COULDN'T MOVE STEERING WHEEL LEFT OR RIGHT. THE ELECTRIC POWER STEERING CONTROL MODULE
Incident date: May 12, 2018
WHILE DRIVING THE ELECTRIC POWER STEERING BECAME TIGHT AND COULDN'T MOVE STEERING WHEEL LEFT OR RIGHT. THE ELECTRIC POWER STEERING CONTROL MODULE
Incident date: May 14, 2018
WHILE DRIVING AT APPROXIMATELY 40 MPH ON A FOUR LANE, DIVIDED HIGHWAY, THE "CHECK POWER STEERING" LIGHT CAME ON, AND ALMOST IMMEDIATELY THE POWER STEERING SYSTEM FAILED. STEERING WHEEL WAS VERY DIFFICULT TO MOVE AS CAR WAS GUIDED TO THE SIDE OF THE ROAD IN HEAVY TRAFFIC. AFTER SHUTTING THE CAR OFF AND WAITING 30 MINUTES, CAR WAS RESTARTED AND THE ERROR CLEARED. THE POWER STEERING SYSTEM FUNCTIO... Read more
Incident date: May 10, 2013
DIGITAL DASH PULLS TOO MUCH VOLTAGE SO IT SHORTS OUT INTERMITTANTLY AND WORKS PROPERLY WHEN RESTARTED. NO CODES CONSISTENT BUT THE ONES PULLED WERE ALL LEVEL ONE ON THE HONDA ECM HIERARCHY IE: LOW OIL PRESSURE OR SIMILAR WARNING THEN BLACK DASH.
Incident date: Mar 5, 2018
DASH IS CRACKING, OVER THE PASSENGER SIDE AIR BAG. SEEMS LIKE A SAFETY ISSUE.
Incident date: May 8, 2018
POWER STEERING WENT OUT ON 2012 ACURA TSX WHILE DRIVING TO WORK. TOOK IT TO THE DEALER AND THEY TOLD ME IT WOULD BE 1580 TO REPAIR IT AS THEY NEED TO DO THE WHOLE POWER STEERING REPLACEMENT. THE CAR IS 6 YEARS OLD AND SHOULD NOT HAVE PROBLEMS LIKE THIS. NOT TO MENTION IT WAS VERY SCARY AND UNSAFE WHEN IT HAPPENED. THE WHEEL IS ALMOST IMPOSSIBLE TO MOVE.
Incident date: May 7, 2018
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT PARKED THE VEHICLE, REMOVED THE KEY FROM THE IGNITION, AND EXITED THE VEHICLE. MOMENTS LATER, IT WAS NOTICED THAT THE VEHICLE HAD ROLLED BACKWARDS APPROXIMATELY 50 FEET. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN IT CRASHED INTO A BARRIER POLE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO ... Read more
Crash