Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE STEERING WHEEL WAS RE-ATTACHED. THE TECHNICIAN WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE. THE CONTACT CALLED FOUNTAIN ACURA (8785 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32809) AND WAS INFOR... Read more
Incident date: Jan 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TSX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V042000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (STERLING MCCALL ACURA, 10455 SOUTHWEST FWY, HOUSTON, TX 77074, (713)-596-2300) WAS CONTACTED AND ... Read more
Incident date: Jul 6, 2018
DROVE MY CAR AROUND TOWN TO SEVERAL STORES. STEERING WAS FINE. STOPPED AT A FRIENDS HOUSE BRIEFLY, RESTARTED MY CAR, UNABLE TO TURN STEERING WHEEL WITH EPS LIGHT BEEPING AND BLINKING ON THE DASH. LUCKILY, NOT IN MOTION WHEN THE STEERING MECHANISM FAILED. HAD LOCAL MECHANIC DIAGNOSE, EPS MODULE FAILURE. CLOSET ACURA DEALER APPROXIMATELY 1.5 HOURS AWAY AND PRELIMINARY ESTIMATE OF $1400. IN REVIEW O... Read more
Incident date: Jul 7, 2018
WHILE MOVING, DRIVER SIDE SUN VISOR WAS MOVED TO SIDE WINDOW. THE SUN VISOR BROKE OUT OF IT'S OUT OF SOCKET; BLOCKED DRIVER VISION AND WAS DANGLING ON THE STEERING WHEEL.
Incident date: Jul 7, 2018
WHILE MOVING, DRIVER SIDE SUN VISOR WAS MOVED TO SIDE WINDOW. THE SUN VISOR BROKE OUT OF IT'S OUT OF SOCKET; BLOCKED DRIVER VISION AND WAS DANGLING ON THE STEERING WHEEL.
Incident date: Jun 25, 2018
MY WIFE WAS DRIVING THE 2012 ACURA TSX THROUGH A BUSY INTERSECTION WHEN THE "CHECK POWER STEERING SYSTEM" LIGHT WENT OFF ON THE DASHBOARD. THE VEHICLE BECAME VERY DIFFICULT TO STEER, HOWEVER, SHE WAS ABLE TO PULL IT OFF TO THE SIDE OF THE ROAD AND GET IT TOWED TO THE DEALERSHIP. THE TECHS AT THE DEALERSHIP COULD NOT REPLICATE THE ISSUE AND WE TOOK POSSESSION OF THE CAR AGAIN. THE WARNING AND DIFFI... Read more
Incident date: Sep 2, 2017
THIS CAR LUNGES/JERKS WHILE THE TRANSMISSION IS CHANGING/SHIFTING GEARS WHEN IN SLOWER SPEEDS, IT ALSO FEELS LIKE YOU HAVE BEEN REAR ENDED WHEN COMING TO A COMPLETE STOP THEN LUNGES FORWARD WHILE IT HAS ALREADY COME TO A STOP
Incident date: Jun 27, 2018
THE PASSENGER SIDE SUBFRAME HAS RUST DAMAGE. THE DRIVER SIDE SUBFRAME DOES NOT HAVE RUST DAMAGE. THE RUST DAMAGE IS OCCURRING FROM THE TOP OF THE FRAME, CAUSED BY THE AIR CONDITIONER DRAINAGE LINE DRIPPING ON TOP OF THE FRAME. ACURA DEALERSHIPS ARE SEEING MORE AND MORE OF THE OLDER VEHICLES COMING INTO SHOPS WITH THIS DEFECT. THE 2000 HONDA ACCORD HAS THE SAME PROBLEM AND WAS REPORTED IN 2009. SO... Read more
Incident date: Jul 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA TL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO SPRINGFIELD ACURA (243 US-22, SPRINGFIELD TOWNSHIP, NJ 07081) AND THEY CONFIR... Read more
Incident date: Jul 3, 2018
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE CONTACT CALLED ACURA OF HONOLULU AT 808-829-3073 (3251 N NIMITZ HWY, HONOLULU, HI 96819), BUT THERE WAS NO RESPONSE OR RETURN CALL FROM THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Incident date: Jul 4, 2018
TAKATA RECALL I WAS DRIVING HOME WITH MY LITTLE BROTHER FROM 4TH OF JULY ACTIVITIES WHEN THE POWER STEERING EPS SYSTEM GAVE OUT. THE STEERING WHEEL LOCKED UP MAKING IT IMPOSSIBLE TO TURN. BESIDES MY CAR ONLY HAVING 61,000 MILES, THIS COULD HAVE ENDED VERY BAD AS I WAS ON A VERY BUSY ROAD. MY CAR WARRANTY WAS UP TO 60K, I HAVE SEEN MULTIPLE PEOPLE HAVING THE SAME ISSUE RIGHT AROUND THE SAME MILE... Read more
Incident date: Jun 27, 2018
THE DASHBOARD, IN THE AREAS OF THE FRONT PASSENGER-SIDE AIRBAG, IF BEGINNING TO CRACK. DUE TO THE CRACK APPEARING IN A STRAIGHT LINE, SEEMING TO OUTLINE THE AIRBAG LOCATED UNDER THE DASH, I BELIEVE IT TO BE A DEFECT WITH THE AIRBAG. I HAVE CONTACTED MY LOCAL ACURA DEALER AND AM WAITING FOR THEM TO NOTIFY ME REGARDING "NEXT STEPS."
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2012 ACURA MDX. WHILE DRIVING 25 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. AUTONATION ACURA OF STEVENS CREEK (4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) DIAGNOSED THAT THE WIRE HOLDING THE SPARE TIRE NEEDED TO BE REPLACED, INCLUDING THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED... Read more
Incident date: Jul 1, 2014
TL* THE CONTACT OWNS A 2012 ACURA MDX. WHILE DRIVING 25 MPH, THE SPARE TIRE DETACHED FROM THE VEHICLE. AUTONATION ACURA OF STEVENS CREEK (4747 STEVENS CREEK BLVD, SANTA CLARA, CA 95051) DIAGNOSED THAT THE WIRE HOLDING THE SPARE TIRE NEEDED TO BE REPLACED, INCLUDING THE SPARE TIRE. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED... Read more
Incident date: Jul 2, 2018
TL* THE CONTACT OWNS A 2015 ACURA TLX. AFTER THE CONTACT STARTED AND EXITED THE VEHICLE, IT ROLLED BACKWARDS. THE CONTACT MENTIONED THAT THE EMERGENCY BRAKE WAS NOT ENGAGED. THE VEHICLE CAME TO A STOP WHEN IT STRUCK ANOTHER VEHICLE. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXI... Read more
Crash
Incident date: Jun 29, 2018
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD ON THE PASSENGER SIDE (NEAR THE AIR BAG) FRACTURED FROM THE WINDSHIELD DOWN TO THE GLOVE COMPARTMENT. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A COSMETIC CONCERN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Incident date: Jun 29, 2018
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD ON THE PASSENGER SIDE (NEAR THE AIR BAG) FRACTURED FROM THE WINDSHIELD DOWN TO THE GLOVE COMPARTMENT. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A COSMETIC CONCERN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Incident date: Jun 26, 2018
TURNED CAR ON TO LEAVE WORK FOR THE DAY AND RECEIVED A MESSAGE ON MY DASH SAYING POWER STEERING ERROR. TOOK THE CAR TO THE DEALER AND THE EPS MODULE FAILED.
Incident date: Jun 12, 2018
THE PWS IN THE REAR OF CAR, IS LOCKING AT TIMES WHEN MAKING RIGHT OR LEFT TURN.. THEY IT WILL ADJUST ITSELF ABRUPTLY WHILE DRIVING CAUSING NEAR DEATH SITUATIONS..
Incident date: Jun 21, 2018
THE WARNING LIGHTS CAME ON AND THEN THE STEERING COMPLETELY WENT OUT WHILE DRIVING. THIS WAS A VERY DANGEROUS SITUATION. MY WIFE WAS BARELY ABLE TO GET THE CAR OFF THE ROAD. THIS HAPPENED TWICE. THE FIRST TIME, THE SERVICE DEPARTMENT REPLACED THE BATTERY AND TWO DAYS LATER IT HAPPENED AGAIN. IT TURNED OUT TO BE THE EPS MODULE. THIS WAS VERY SCARY AND DANGEROUS.
Incident date: Jun 21, 2018
THE WARNING LIGHTS CAME ON AND THEN THE STEERING COMPLETELY WENT OUT WHILE DRIVING. THIS WAS A VERY DANGEROUS SITUATION. MY WIFE WAS BARELY ABLE TO GET THE CAR OFF THE ROAD. THIS HAPPENED TWICE. THE FIRST TIME, THE SERVICE DEPARTMENT REPLACED THE BATTERY AND TWO DAYS LATER IT HAPPENED AGAIN. IT TURNED OUT TO BE THE EPS MODULE. THIS WAS VERY SCARY AND DANGEROUS.
Incident date: Jun 21, 2018
MY CAR IS NOT SHIFTING CORRECTLY, ITS HESITATING AND MAKING A NOISE
Incident date: Jun 24, 2018
THE BATTERY ON THIS CAR DRAINS DUE TO A FACTORY FAULTY HFL UNIT. THIS CAUSES EVEN A NEW BATTERY TO BE DRAINED AND THEN LEFT MY WIFE STRANDED ON SEVERAL OCCASION. WE ORIGINALLY THOUGHT THE ISSUE WAS THE BATTERY. ACURA REPLACED THE BATTERY EVEN THOUGH IT WAS ONLY 2 YEARS OLD RATHER THAN FIXING THE REAL PROBLEM. NOW THE CAR IS NO LONGER UNDER WARRANTY BUT WE HAVE TO REPLACE THE BATTERY EVERY COUP... Read more
Incident date: Jan 1, 2016
THE HANDSFREE LINK STOPPED WORKING IN 2016. I CONSIDER THIS A SAFETY HAZARD IN ITSELF SINCE THAT WAS THE MAIN REASON I PURCHASED A VEHICLE WITH HFL. THE BATTERY THEN STARTED DYING WHEN I DID NOT DRIVE THE CAR FOR 2-3 DAYS CAUSING FREQUENT BATTERY REPLACEMENTS. IT'S ESCALATED TO WHERE NOW WITH A BRAND NEW BATTERY, IF I DO NOT DRIVE THE CAR IN A 24 HOUR PERIOD, THE CAR IS DEAD THE NEXT DAY.
Incident date: Jan 1, 2016
THE HANDSFREE LINK STOPPED WORKING IN 2016. I CONSIDER THIS A SAFETY HAZARD IN ITSELF SINCE THAT WAS THE MAIN REASON I PURCHASED A VEHICLE WITH HFL. THE BATTERY THEN STARTED DYING WHEN I DID NOT DRIVE THE CAR FOR 2-3 DAYS CAUSING FREQUENT BATTERY REPLACEMENTS. IT'S ESCALATED TO WHERE NOW WITH A BRAND NEW BATTERY, IF I DO NOT DRIVE THE CAR IN A 24 HOUR PERIOD, THE CAR IS DEAD THE NEXT DAY.
Incident date: Jun 6, 2018
TRANSMISSION RECALL WAS PREV ADDRESSED BUT STILL HAS SAME PROBLEM HWY OVERHEATING OF TRANSMISSION CAUSING FAILURE EXTREME JERKING SCARED US BAD AND COULD CAUSE ACCIDENT GEARS GO OUT SLIP FROM OVERHEATING AS WELL BURNS TRANSM FLUID RECALLED PREVIOUSLY SAME EXACT ISSUE OF EXTREME OVERHEATING AND AT TEMP GAUGE NOT WORKINGOCCOURS WHILE DRIVING IN MOTION
Incident date: Jun 23, 2018
VEHICLE SLIPS OUT OF GEAR INTERMITTENTLY AFTER DECELERATION, USUALLY WHILE DRIVING IN TOWN (UNDER 45 MPH). TORQUE CONVERTER SHUDDER OR VIBRATION BETWEEN 35-40 MPH.
Incident date: Feb 14, 2018
TL* THE CONTACT OWNS A 2013 ACURA ILX. WHEN THE CONTACT ATTEMPTED TO ENTER THE VEHICLE, THE FRONT DRIVER SIDE DOOR FAILED TO OPEN. WHILE DRIVING VARIOUS SPEEDS, THE DOORS FAILED TO LOCK AUTOMATICALLY. THE VEHICLE WAS TAKEN TO ACURA OF LYNNWOOD (21515 WA-99, LYNNWOOD, WA 98036, (855) 693-2564) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS R... Read more
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT... Read more
Incident date: Jun 14, 2018
TL* THE CONTACT OWNS A 2017 ACURA RDX. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE INADVERTENTLY ACCELERATED. THE CONTACT HAD TO QUICKLY SHIFT THE VEHICLE INTO PARK AND APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. ON ONE OCCASION, WHILE DRIVING ON THE HIGHWAY, THE VEHICLE INADVERTENTLY ACCELERATED AND A GREEN LIGHT... Read more
Incident date: May 1, 2018
WHILE DRIVING SOME LIGHTS IN PANEL START LIGHTING UP, GPS TURNS OFF, ENGINE RUNNING BUT WONT ACCELERATE AND AFTER FEW SECONDS WILL GO BACK TO NORMAL. TOOK TO ACURA THEY RAN DIAGNOSTICTEST BUT CAN'T FIND NO ISSUE. THIS IS LIFE THREATENING. NEED ACURA TO ACT ON THIS.
Incident date: May 1, 2018
WHILE DRIVING SOME LIGHTS IN PANEL START LIGHTING UP, GPS TURNS OFF, ENGINE RUNNING BUT WONT ACCELERATE AND AFTER FEW SECONDS WILL GO BACK TO NORMAL. TOOK TO ACURA THEY RAN DIAGNOSTICTEST BUT CAN'T FIND NO ISSUE. THIS IS LIFE THREATENING. NEED ACURA TO ACT ON THIS.
Incident date: May 1, 2018
WHILE DRIVING SOME LIGHTS IN PANEL START LIGHTING UP, GPS TURNS OFF, ENGINE RUNNING BUT WONT ACCELERATE AND AFTER FEW SECONDS WILL GO BACK TO NORMAL. TOOK TO ACURA THEY RAN DIAGNOSTICTEST BUT CAN'T FIND NO ISSUE. THIS IS LIFE THREATENING. NEED ACURA TO ACT ON THIS.
Incident date: Jun 19, 2018
I AM INSTALLING A THIRD EPS MODULE AND THEY KEEP FAILING. ACURA NEEDS TO INITIATE A RECALL FOR THE POWER STEERING ISSUE. THERE ARE SOME MANY PEOPLE HAVING THIS SAME ISSUE.
Crash
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND S... Read more
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND S... Read more
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND S... Read more
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND S... Read more
Incident date: May 8, 2018
TL* THE CONTACT OWNS A 2018 ACURA TLX. WHILE DRIVING AT AN UNKNOWN SPEED, ON THREE OCCASIONS, THE STEERING WHEEL SEIZED WHILE MAKING EITHER A LEFT OR RIGHT TURN. THE BRAKE PEDAL WAS APPLIED, BUT FELT STIFF AND FAILED TO RESPOND. THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO MOVE. IN ADDITION, THE ELECTRICAL SYSTEM, EMISSION, TRANSMISSION, STABILITY CONTROL, ALL WHEEL ASSIST, BLIND S... Read more
Incident date: Sep 24, 2016
VEHICLE HESITATES FROM A STOP. USUALLY FIRST DRIVE OF THE DAY. INTERMITTENT BUT BECOMING MORE FREQUENT AND AT RANDOM TIMES. SOMETIMES, AFTER DRIVEN AND LEAVING A STOP SIGN/LIGHT OR ENTERING TRAFFIC. ACURA CLAIMS THEY HAVE NEVER DUPLICATED PROBLEM IN MY VEHICLE AND NO DTCS SET. OPERATES NORMAL. RECENTLY RETIRED DEALER SERVICE MANAGER TOLD ME IT HESITATED TWICE FOR HIM (NEVER PUT IT IN WRITING), ONC... Read more
Incident date: Jun 6, 2018
ACURA TSX POWER STEERING FAILURE WHILE DRIVING OUT OF DRIVEWAY, WARNING LIGHT APPEARED AND POWER STEERING FAILED. I CONTACTED ACURA AND ADVISED OF ALL THE SIMILAR PROBLEMS OTHER HAVE HAD WITH THIS VEHICLE AND THE EXTREME SAFETY ISSUE. DUE TO IT BEING JUST A MATTER OF TIME UNTIL SOMEONE IS KILLED, I DEMANDED THEY PAY TO REPAIR THE STEERING. THEY HAVE NOT RESPONDED BACK TO MY REQUEST. I CONTI... Read more
Incident date: Dec 19, 2017
MULTIPLE ERRORS IN SAFETY WARNING AND ACTION SYSTEMS SUCH AS THE COLLISION MITIGATION AND WARNING SYSTEM. FOR EXAMPLE, WHILE DRIVING ON A FOUR LANE HIGHWAY (UNDIVIDED, NO HEAD-ON TRAFFIC), MY VEHICLE WAS IN THE FAR-RIGHT LANE, 800-900 FEET BEHIND A TRUCK IN THE LEFT LANE. THE TRUCK BEGAN SLOWING AND MOVED INTO THE WIDE LEFT-HAND TURN LANE LEADING TO A SIGNAL CONTROLLED BY A TRAFFIC SIGNAL. WHEN... Read more
Incident date: Jun 5, 2018
I HAD RETURNED HOME FROM VISITING MY DAUGHTER, AND PARKED MY CAR IN MY DRIVEWAY. THIRTY MINUTES LATER I RETURNED TO MY CAR TO DRIVE IT TO TOWN AND THE POWER STEERING INDICATOR WAS LIT UP. I HAD LOST POWER STEERING. CAR IS SEVEN YEARS OLD WITH 100K MILES. I TOOK IT TO HONDA DEALER SINCE WE DON'T HAVE AN ACURA DEALER. THEY QUOTED ME 3K TO REPAIR. I SAID THAT WAS UNACCEPTABLE. SHORT OF REPLACING... Read more
Incident date: Jun 4, 2018
ON MY WAY TO AN APPOINTMENT THE 'CHECK POWER STEERING SYSTEM' WARNING LIGHT CAME ON'I MADE IT HOME BUT HAD A HARD TIME TURNING THE STERRING WHEEL'I CHECKED IT LATER ON THAT DAY & THE LIGHT WAS NOT ON. THEREFORE, I WAS ABLE TO DRIVE MY VEHICLE AGAIN FOR A FEW DAYS WITH NO PROBLEM. 6/8/18, ON MY WAY HOME AGAIN, THE LIGHT CAME ON & WILL NOT GO OFF. BOTH TIMES I WAS ONLY DRIVING ABOUT 45 MPH. THE LO... Read more
Incident date: May 20, 2017
THE DASHBOARD OF MY 2005 ACURA TL HAS DEVELOPED FOUR MAJOR CRACKS. TWO OF THEM ARE OVER THE PASSENGER AIRBAG COMPARTMENT. THE PASSENGER AIRBAG WARNING LIGHT APPEARS WHENEVER SOMEONE SITS IN THE PASSENGER SEAT. THE ACURA DEALER REFUSES TO CORRECT THE PROBLEM UNLESS I PAY THE FULL REPAIR COST. I HAVE BEEN THE SOLE OWNER OF THIS VEHICLE. IT HAS NEVER BEEN IN AN ACCIDENT.
Incident date: May 30, 2018
THE CAR HAS LOST POWER A COUPLE OF TIMES. WHEN THE CAR'S BATTERY GOES DEAD, YOU CANNOT CLOSE EITHER DOOR ON THIS CAR. IF YOU HAVE BAD WEATHER THERE IS A GOOD CHANCE THE INTERIOR OF THIS CAR WILL GET DAMAGED. THERE IS AN ONE INCH GAP BETWEEN THE DOOR AND THE BODY OF THE CAR. THE DOORS WILL LOCK UP AND YOU CANNOT DO ANYTHING UNTIL POWER IS RESTORED. IN CASE OF EMERGENCY YOU CANNOT LOCK YOURSELF... Read more
Incident date: Jun 4, 2018
THE AFTERMARKET ULTRA-POWER K500117 {#51210SEPA01} (ECONOMY) BALL JOINT REPRESENTS A SEVERE SAFETY HAZARD. IT CAN RESULT IN SEPARATION OF THE LOWER CONTROL ARM. THE JPG ULTRA-POWER K500117 {#51210SEPA01} (ECONOMY) AFTER FAILURE SHOWS THE LOWER CONTROL BUSHING RIPPED FROM THE LLOWER CONTROL ARM. JPG BECK/ARNLEY 1027932 BUSHING CLOSE-UP IS IDENTICAL DESIGN AS THE ACURA OEM PART. THIS BUSHING IS ... Read more
Crash
Incident date: Aug 1, 2017
WE HAVE EXPERIENCED MANY ISSUES WITH OUR 2017 MDX SH-AWD. ON A COLD START WHEN SHIFTING FROM FIRST TO SECOND GEAR THERE IS A SUDDEN LURCH HARD SHIFT. ONCE WARM THIS IS STILL PRESENT BUT NOT AS PRONOUNCED. THE TRANSMISSION SEEMS TO SLIP THROUGH GEARS AND HAVE SUDDEN DOWNSHIFTS THAT DECELERATE THE CAR OR THE VEHICLE WILL LURCH FORWARD WITHOUT HAVING YOUR FOOT ON THE GAS AS IT SHIFTS ITSELF INTO A... Read more
Incident date: Aug 1, 2017
WE HAVE EXPERIENCED MANY ISSUES WITH OUR 2017 MDX SH-AWD. ON A COLD START WHEN SHIFTING FROM FIRST TO SECOND GEAR THERE IS A SUDDEN LURCH HARD SHIFT. ONCE WARM THIS IS STILL PRESENT BUT NOT AS PRONOUNCED. THE TRANSMISSION SEEMS TO SLIP THROUGH GEARS AND HAVE SUDDEN DOWNSHIFTS THAT DECELERATE THE CAR OR THE VEHICLE WILL LURCH FORWARD WITHOUT HAVING YOUR FOOT ON THE GAS AS IT SHIFTS ITSELF INTO A... Read more
Incident date: Aug 1, 2017
WE HAVE EXPERIENCED MANY ISSUES WITH OUR 2017 MDX SH-AWD. ON A COLD START WHEN SHIFTING FROM FIRST TO SECOND GEAR THERE IS A SUDDEN LURCH HARD SHIFT. ONCE WARM THIS IS STILL PRESENT BUT NOT AS PRONOUNCED. THE TRANSMISSION SEEMS TO SLIP THROUGH GEARS AND HAVE SUDDEN DOWNSHIFTS THAT DECELERATE THE CAR OR THE VEHICLE WILL LURCH FORWARD WITHOUT HAVING YOUR FOOT ON THE GAS AS IT SHIFTS ITSELF INTO A... Read more