Showing 17,413 complaints for ACURA
Incident date: Mar 28, 2019
ALL ENGINE MOUNTS FAILED AFTER 100K MILES *LN VEHICLE HAS BEEN REPAIRED.*JB
Incident date: Mar 28, 2019
THE STRUTS/SHOCKS NO LONGER HOLD THE HOOD OPEN/UP. UNABLE TO CHECK ENGINE/FLUIDS WITHOUT USING SOME OTHER MEANS TO HOLD THE HOOD OPEN/UP. FIRST TIME IT HAPPENED I WAS ALMOST STRUCK BY THE UNEXPECTEDLY CLOSING HOOD.
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPK
... INS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.Read more
1 injured
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE THE LIFTGATE WAS CLOSING REMOTELY, IT FORCEFULLY CLOSED AND STRUCK THE OCCUPANT'S BODY. THE CONTACT SUSTAINED HEAD INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO LOCAL DEALERS: AUTONATION VOLVO CARS SAN JOSE (4600 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 758-5501) AND HOPK
... INS ACURA (1555 EL CAMINO REAL, REDWOOD CITY, CA 94063, 888-606-5810) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9401017. THE CONTACT WAS REFERRED TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.Read more
1 injured
Incident date: Mar 9, 2019
ON 3/9, I WAS PARKING MY 2006 MDX IN AN INDOOR PARKING GARAGE. ABOUT 15 FEET FROM A WALL, IT TOOK OFF REAL FAST. I PRESSED HARDER ON THE BRAKES, BUT IT SLAMMED INTO THE WALL SO HARD. THE AIR BAG DEPLOYED, SMOKE CAME OUT & THE ALARM WENT OFF UNTIL A PASSERBY DISCONNECTED THE BATTERY. I COULDN'T STAND UP FOR A FEW MINUTES. MY INSURANCE CO. DECIDED IT WAS TOTALLED & HAD IT TOWED TO OUR HOUSE INSTEA
... D OF A BODY SHOP, THEN ONLY GAVE ME ITS BOOK VALUE. I STILL HAVE MANY BRUISES ALL OVER MY BODY AND MY NOSE BLED FOR A WHILE AND WAS SWOLLEN FOR A WEEK. THE SEAT BELT CUT INTO MY NECK AND ITS IMPACT LEFT SEVERE BRUISES ON MY CHEST. THE IMPACT MADE BOTH MY REPLACED KNEES BRUISE AND HURT. I HAD LOWER BACK FOR MANY DAYS. POHANKA ACURA DEALERSHIP TOLD ME THIS IS AN ACURA COMPANY ISSUE. GOOGLE DIDN'T SHOW ANY RECALLS ON ACURA MDX ACCELERATORS. BUT, MANY PEOPLE HAVE HAD THE SAME PROBLEM I HAD WITH THEIR MDX. WHILE BRAKING, THE CAR GOES FASTER INSTEAD. ON 3/11, AND AFTER MANY LEFT MESSAGES TO ACURA, ACURA FINALLY CALLED. I REQUESTED THAT SOMEONE WILL CHECK THE ACCELERATOR, B4 IT WAS TOWED AWAY. HE SAID I NEEDED TO FIX THE CAR AND BRING IT BACK TO ITS ORIGINAL NEW STATE. AFTER THAT, ACURA WILL THEN LOOK AT IT AND DETERMINE IF THE ACCELERATOR HAD ISSUES. I'M VERY RELIEVED I DIDN'T DIE. I'M STILL NOT SURE IF I MIGHT DEVELOP ANY PERMANENT PHYSICAL PROBLEMS FROM THIS ACCIDENT. THE SHOCK, TRAUMA AND INJURIES WERE UNNECESSARY. I'M ALSO VERY GLAD I DIDN'T KILL ANYONE. I WOULD NEVER HAVE BEEN ABLE TO LIVE WITH MYSELF. I WASN'T PREPARED TO BUY ANOTHER CAR NOW. I WAS PLANNING ON KEEPING IT FOR AT LEAST 2 MORE YEARS. BESIDES LOSING MY CAR, I WAS EXPOSED TO EXTREME DANGER, STRESS, FEAR AND PHYSICAL HARM, BECAUSE OF THE THE NEGLIGENCE ON ACURA'S PART. I HOPE THIS MATTER WILL BE TAKEN SERIOUSLY AND ACURA WILL STAND BEHIND ITS REPUTABLE NAME AND FIX THE PROBLEM.Read more
Crash
1 injured
Incident date: Mar 9, 2019
ON 3/9, I WAS PARKING MY 2006 MDX IN AN INDOOR PARKING GARAGE. ABOUT 15 FEET FROM A WALL, IT TOOK OFF REAL FAST. I PRESSED HARDER ON THE BRAKES, BUT IT SLAMMED INTO THE WALL SO HARD. THE AIR BAG DEPLOYED, SMOKE CAME OUT & THE ALARM WENT OFF UNTIL A PASSERBY DISCONNECTED THE BATTERY. I COULDN'T STAND UP FOR A FEW MINUTES. MY INSURANCE CO. DECIDED IT WAS TOTALLED & HAD IT TOWED TO OUR HOUSE INSTEA
... D OF A BODY SHOP, THEN ONLY GAVE ME ITS BOOK VALUE. I STILL HAVE MANY BRUISES ALL OVER MY BODY AND MY NOSE BLED FOR A WHILE AND WAS SWOLLEN FOR A WEEK. THE SEAT BELT CUT INTO MY NECK AND ITS IMPACT LEFT SEVERE BRUISES ON MY CHEST. THE IMPACT MADE BOTH MY REPLACED KNEES BRUISE AND HURT. I HAD LOWER BACK FOR MANY DAYS. POHANKA ACURA DEALERSHIP TOLD ME THIS IS AN ACURA COMPANY ISSUE. GOOGLE DIDN'T SHOW ANY RECALLS ON ACURA MDX ACCELERATORS. BUT, MANY PEOPLE HAVE HAD THE SAME PROBLEM I HAD WITH THEIR MDX. WHILE BRAKING, THE CAR GOES FASTER INSTEAD. ON 3/11, AND AFTER MANY LEFT MESSAGES TO ACURA, ACURA FINALLY CALLED. I REQUESTED THAT SOMEONE WILL CHECK THE ACCELERATOR, B4 IT WAS TOWED AWAY. HE SAID I NEEDED TO FIX THE CAR AND BRING IT BACK TO ITS ORIGINAL NEW STATE. AFTER THAT, ACURA WILL THEN LOOK AT IT AND DETERMINE IF THE ACCELERATOR HAD ISSUES. I'M VERY RELIEVED I DIDN'T DIE. I'M STILL NOT SURE IF I MIGHT DEVELOP ANY PERMANENT PHYSICAL PROBLEMS FROM THIS ACCIDENT. THE SHOCK, TRAUMA AND INJURIES WERE UNNECESSARY. I'M ALSO VERY GLAD I DIDN'T KILL ANYONE. I WOULD NEVER HAVE BEEN ABLE TO LIVE WITH MYSELF. I WASN'T PREPARED TO BUY ANOTHER CAR NOW. I WAS PLANNING ON KEEPING IT FOR AT LEAST 2 MORE YEARS. BESIDES LOSING MY CAR, I WAS EXPOSED TO EXTREME DANGER, STRESS, FEAR AND PHYSICAL HARM, BECAUSE OF THE THE NEGLIGENCE ON ACURA'S PART. I HOPE THIS MATTER WILL BE TAKEN SERIOUSLY AND ACURA WILL STAND BEHIND ITS REPUTABLE NAME AND FIX THE PROBLEM.Read more
Crash
1 injured
Incident date: Mar 9, 2019
ON 3/9, I WAS PARKING MY 2006 MDX IN AN INDOOR PARKING GARAGE. ABOUT 15 FEET FROM A WALL, IT TOOK OFF REAL FAST. I PRESSED HARDER ON THE BRAKES, BUT IT SLAMMED INTO THE WALL SO HARD. THE AIR BAG DEPLOYED, SMOKE CAME OUT & THE ALARM WENT OFF UNTIL A PASSERBY DISCONNECTED THE BATTERY. I COULDN'T STAND UP FOR A FEW MINUTES. MY INSURANCE CO. DECIDED IT WAS TOTALLED & HAD IT TOWED TO OUR HOUSE INSTEA
... D OF A BODY SHOP, THEN ONLY GAVE ME ITS BOOK VALUE. I STILL HAVE MANY BRUISES ALL OVER MY BODY AND MY NOSE BLED FOR A WHILE AND WAS SWOLLEN FOR A WEEK. THE SEAT BELT CUT INTO MY NECK AND ITS IMPACT LEFT SEVERE BRUISES ON MY CHEST. THE IMPACT MADE BOTH MY REPLACED KNEES BRUISE AND HURT. I HAD LOWER BACK FOR MANY DAYS. POHANKA ACURA DEALERSHIP TOLD ME THIS IS AN ACURA COMPANY ISSUE. GOOGLE DIDN'T SHOW ANY RECALLS ON ACURA MDX ACCELERATORS. BUT, MANY PEOPLE HAVE HAD THE SAME PROBLEM I HAD WITH THEIR MDX. WHILE BRAKING, THE CAR GOES FASTER INSTEAD. ON 3/11, AND AFTER MANY LEFT MESSAGES TO ACURA, ACURA FINALLY CALLED. I REQUESTED THAT SOMEONE WILL CHECK THE ACCELERATOR, B4 IT WAS TOWED AWAY. HE SAID I NEEDED TO FIX THE CAR AND BRING IT BACK TO ITS ORIGINAL NEW STATE. AFTER THAT, ACURA WILL THEN LOOK AT IT AND DETERMINE IF THE ACCELERATOR HAD ISSUES. I'M VERY RELIEVED I DIDN'T DIE. I'M STILL NOT SURE IF I MIGHT DEVELOP ANY PERMANENT PHYSICAL PROBLEMS FROM THIS ACCIDENT. THE SHOCK, TRAUMA AND INJURIES WERE UNNECESSARY. I'M ALSO VERY GLAD I DIDN'T KILL ANYONE. I WOULD NEVER HAVE BEEN ABLE TO LIVE WITH MYSELF. I WASN'T PREPARED TO BUY ANOTHER CAR NOW. I WAS PLANNING ON KEEPING IT FOR AT LEAST 2 MORE YEARS. BESIDES LOSING MY CAR, I WAS EXPOSED TO EXTREME DANGER, STRESS, FEAR AND PHYSICAL HARM, BECAUSE OF THE THE NEGLIGENCE ON ACURA'S PART. I HOPE THIS MATTER WILL BE TAKEN SERIOUSLY AND ACURA WILL STAND BEHIND ITS REPUTABLE NAME AND FIX THE PROBLEM.Read more
Crash
1 injured
Incident date: Jan 1, 2019
THERE IS A CONSTANT SQUEALING WHILE BRAKING FROM THE FRONT BRAKES AT ALL OUTSIDE TEMPERATURES.
Incident date: Jan 31, 2019
MY BRAKES HAVE BEEN DEFECTIVE SINCE I BOUGHT THE CAR 4 YEARS AGO. IF YOU BRAKE SUDDENLY THE CAR DOES NOT STOP. IF YOU HIT A POTHOLE THERE IS A DISTINCT SLIPPING FEELING IN THE BRAKES. I HAVE TO SLOW DOWN AHEAD OF TIME OR GENTLY PUMP THE BRAKES TO STOP THE CAR. I HAVE TAKEN THE CAR TO ACURA AND TO MY MECHANIC WHO IS A CERTIFIED HONDA MECHANIC. THEY ALL SAID THE BRAKES WERE FINE. EACH TIME I TAKE MY
... CAR IN FOR SERVICE I ASK THEM TO CHECK MY BRAKES. THEY EVEN REPLACED THE BRAKES, BUT THE PROBLEM STILL HAPPENED. ON 1/31/19, TRAFFIC STOPPED SUDDENLY IN FRONT OF ME ON THE FREEWAY AND I HIT MY BRAKES AND THE CAR DID NOT STOP, CAUSING ME TO SLAM INTO THE CAR IN FRONT OF ME, AND THAT DRIVER SAID I PUSHED HER INTO THE CAR IN FRONT OF HER. THANK GOD I ESCAPED WITH ONLY BRUISED RIBS AND A SPRAINED THUMB. AND THANK GOD NO ONE ELSE WAS INJURED. MY CAR WAS TOTALED. THE AIRBAG DEPLOYED. IT WAS TERRIFYING.Read more
Crash
Incident date: Mar 24, 2019
I PURCHASED A 2019 ACURA MDX TWO DAYS AGO AND NOTICED TODAY THAT THERE IS OPTICAL DISTORTION ON FRONT WINDSHIELD. CLEARLY THE DISTORTIONS AFFECT MY VISIBILITY. THE OBJECTS THROUGH DISTORTED WINDSHIELD APPEAR BENT/CURVED. I FEEL DIZZINESS AND NAUSEA FROM THE OBJECT DISTORTIONS. I WOULDN'T PURCHASE THIS VEHICLE IF I KNEW MDX HAS THIS TYPE OF PROBLEM FOR LONG TIME. SAFETY IS MY TOP PRIORITY SINCE I H
... AVE THREE CHILDREN.Read more
Incident date: Feb 20, 2019
THE VEHICLE ACCELERATED BY ITSELF AS I PARKED IN A PARKING SPACE. I STEPED ON THE BRAKE BUT THE VEHICLE JUST SURGED FORWARD. NEVER HAPPENED BEFORE, BUT JUST THAT DAY MORNING AS I PARKED IN FRONT OF MY WORKING PLACE, SOME MALFUNCTIONS EITHER IN COMPUTER OR OVERALL VEHICLE SYSTEM OCCURRED THAT DAY.
Crash
1 injured
Incident date: Feb 20, 2019
THE VEHICLE ACCELERATED BY ITSELF AS I PARKED IN A PARKING SPACE. I STEPED ON THE BRAKE BUT THE VEHICLE JUST SURGED FORWARD. NEVER HAPPENED BEFORE, BUT JUST THAT DAY MORNING AS I PARKED IN FRONT OF MY WORKING PLACE, SOME MALFUNCTIONS EITHER IN COMPUTER OR OVERALL VEHICLE SYSTEM OCCURRED THAT DAY.
Crash
1 injured
Incident date: Feb 20, 2019
THE VEHICLE ACCELERATED BY ITSELF AS I PARKED IN A PARKING SPACE. I STEPED ON THE BRAKE BUT THE VEHICLE JUST SURGED FORWARD. NEVER HAPPENED BEFORE, BUT JUST THAT DAY MORNING AS I PARKED IN FRONT OF MY WORKING PLACE, SOME MALFUNCTIONS EITHER IN COMPUTER OR OVERALL VEHICLE SYSTEM OCCURRED THAT DAY.
Crash
1 injured
Incident date: Mar 21, 2019
ACURA HAS A TELEVISION AD WHERE THEY AIM THE ACURA RDX HEADLIGHTS DIRECTLY AT THE VIEWER. IT IS PAINFUL, EVEN ON TV. THESE HEADLIGHTS VIOLATE THE UN TREATY ON TORTURE. ACURA MUST IMMEDIATELY RECALL THESE HEADLIGHTS AND REPLACE WITH SOFT, INCANDESCENT BULBS THAT DO NOT CAUSE PSYCHOLOGICAL TORTURE AND EYE DAMAGE.
Incident date: Mar 1, 2019
TL* THE CONTACT OWNS A 2016 ACURA RLX. WHEN MAKING A TURN, THE REAR OF THE VEHICLE LOST TRACTION INTERMITTENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COLUMBIA ACURA INC (10979 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 530-0100) WHERE IT WAS DIAGNOSED AND REPAIRED. THE CONTACT WAS UNAWARE OF THE DIAGNOSIS AND REPAIR SPECIFICS. THE MANUFACTURER WAS MADE AWARE OF TH
... E FAILURE. THE FAILURE MILEAGE WAS 15,000.Read more
Incident date: Feb 10, 2019
OUR GPS/ NAVI SYSTEM NEEDS REPLACED
Crash
Incident date: Feb 10, 2019
OUR GPS/ NAVI SYSTEM NEEDS REPLACED
Crash
Incident date: Feb 10, 2019
OUR GPS/ NAVI SYSTEM NEEDS REPLACED
Crash
Incident date: Mar 18, 2019
POWER STEERING MODULE WENT OUT AT 90,000 MILES FOR A 7 YEAR OLD CAR AND COST FOR PARTS ALONE IS $900
Incident date: Mar 19, 2019
TAKTATA RECALL - HAVE A 2005 ACURA TL THAT HAS BEEN PARKED WINTERS AND INSIDE A GARAGE. PAMPERED, POLISHED, ACURA SERVICE ALWAYS. WAS DRIVING DOWN THE ROAD AND NOTICED MY DANG DASHBOARD HAS THE CRACK THAT EVERYONE IS ALWAYS TALKING ABOUT. I CANT BELIEVE THAT A CAR OF THIS PRICE IS HAVING A DASHBOARD CRACK. THE DEALERSHIP WANTS OVER 2000 TO FIX IT. MY OTHER CAR IS NEARLY 20 YEARS OLD AND NOT ONE
... BLEMISH OR CRACK IN THE DASHBOARD AND IT TOO IS A HONDA PRODUCT. C'MON WITH ALL THE COMPLAINTS AND ISSUES AROUND THE AIRBAG DO THE RIGHT THING ACURA AND GOOD WILL FIX THIS THING OR YOU WILL LOSE NOT ONLY ME BUT THE OTHER 4 FAMILY MEMBERS I GOT TURNED ONTO HONDA VEHICLES.Read more
Incident date: Mar 19, 2019
TAKTATA RECALL - HAVE A 2005 ACURA TL THAT HAS BEEN PARKED WINTERS AND INSIDE A GARAGE. PAMPERED, POLISHED, ACURA SERVICE ALWAYS. WAS DRIVING DOWN THE ROAD AND NOTICED MY DANG DASHBOARD HAS THE CRACK THAT EVERYONE IS ALWAYS TALKING ABOUT. I CANT BELIEVE THAT A CAR OF THIS PRICE IS HAVING A DASHBOARD CRACK. THE DEALERSHIP WANTS OVER 2000 TO FIX IT. MY OTHER CAR IS NEARLY 20 YEARS OLD AND NOT ONE
... BLEMISH OR CRACK IN THE DASHBOARD AND IT TOO IS A HONDA PRODUCT. C'MON WITH ALL THE COMPLAINTS AND ISSUES AROUND THE AIRBAG DO THE RIGHT THING ACURA AND GOOD WILL FIX THIS THING OR YOU WILL LOSE NOT ONLY ME BUT THE OTHER 4 FAMILY MEMBERS I GOT TURNED ONTO HONDA VEHICLES.Read more
Incident date: Mar 16, 2019
PLACED VEHICLE IN "PARK", AND THE EPS LIGHT CAME ON INDICATING POWER STEERING PROBLEM. DROVE VEHICLE HOME AND STEERING WAS VERY HARD.
Incident date: Jul 21, 2018
UPON ACQUIRING THE VEHICLE, I IMMEDIATELY NOTICED THAT THE CAR MAKES ME SICK. THE ISSUE WAS WITH THE STRONG FUMES CAUSED BY ARTIFICIAL LEATHER. ON FEW OCCASIONS I FELT SO DIZZY THAT I WAS UNABLE TO DRIVE, AS IT WOULD BE UNSAFE. AT LEAST ONE MORE PERSON ALSO FELT SICK IN THIS CAR. OBVIOUSLY, WHEN A VEHICLE MAKES A PERSON SICK, IT IS A SAFETY ISSUE. THE DRIVER CANNOT PROPERLY OPERATE THE VEHICLE.
... ALL CONVECTIONAL METHODS, SUCH AS VENTILATION AND DEEP CLEANING, DID NOT IMPROVE THE TOXIC FUMES. I CONTACTED ACURA WITH NO AVAIL. THEY OPENED A CASE # 08920583. THE CASE MANAGER APRIL STATED THAT THE NUMBER OF PEOPLE WHO MAY GET SICK FROM THIS MATERIAL WAS VERY SMALL AND THEREFORE ACURA WAS NOT GOING TO MITIGATE THE PROBLEM. ACURA IS APPARENTLY AWARE THAT THERE ARE SOME PEOPLE, WHO MAY BECOME SICK WHILE DRIVING THEIR VEHICLES.Read more
Incident date: Jul 21, 2018
UPON ACQUIRING THE VEHICLE, I IMMEDIATELY NOTICED THAT THE CAR MAKES ME SICK. THE ISSUE WAS WITH THE STRONG FUMES CAUSED BY ARTIFICIAL LEATHER. ON FEW OCCASIONS I FELT SO DIZZY THAT I WAS UNABLE TO DRIVE, AS IT WOULD BE UNSAFE. AT LEAST ONE MORE PERSON ALSO FELT SICK IN THIS CAR. OBVIOUSLY, WHEN A VEHICLE MAKES A PERSON SICK, IT IS A SAFETY ISSUE. THE DRIVER CANNOT PROPERLY OPERATE THE VEHICLE.
... ALL CONVECTIONAL METHODS, SUCH AS VENTILATION AND DEEP CLEANING, DID NOT IMPROVE THE TOXIC FUMES. I CONTACTED ACURA WITH NO AVAIL. THEY OPENED A CASE # 08920583. THE CASE MANAGER APRIL STATED THAT THE NUMBER OF PEOPLE WHO MAY GET SICK FROM THIS MATERIAL WAS VERY SMALL AND THEREFORE ACURA WAS NOT GOING TO MITIGATE THE PROBLEM. ACURA IS APPARENTLY AWARE THAT THERE ARE SOME PEOPLE, WHO MAY BECOME SICK WHILE DRIVING THEIR VEHICLES.Read more
Incident date: Dec 2, 2018
TRAVELING ON INTERSTATE HIGHWAY, HIT THE GAS TO GET PAST ANOTHER CAR, AND CAR LOST POWER AND THE ENGINE LIGHT STARTED BLINKING. PULLED OVER TO SHOULDER, SHUT IT DOWN, RESTARTED, AND IT WAS FINE AFTER THAT. WEATHER CONDITIONS WERE VERY HUMID. FORTUNATELY WAS NOT REAR-ENDED BUT WAS A VERY DANGEROUS SITUATION. TOOK CAR TO DEALER, NO CODES WERE FOUND. OTHER OWNERS HAVE REPORTED SIMILAR EXPERIENCE WITH
... THIS VEHICLE AT SIMILAR SPEEDS AND WEATHER CONDITIONS.Read more
Incident date: Feb 19, 2018
WHEN I PURCHASE NEW CAR, THERE IS RUST ON BOTH SIDE FRONT SEATS.
Incident date: Mar 18, 2019
ON 3/18/2019 I GOT IN MY CAR AND THE AIRBAG LIKE IS ON STAATING THERE IS A PROBLEM.I CALL MY EXTENED WARRENTY AND THEY SAID THIS IS NOT COVERED. THAT SUCKS BECUSE WHAT ARE YOU PAYING FOR.
Incident date: Mar 14, 2019
AT ACCELERATED SPEED ON THE INTERSTATE THE CAR STALLS AND RPMS GO UP. THE LAST TIME IT HAPPENED THE ENGINE LIGHT CAME ON. I PULLED OVER AND TURNED IT OFF FOR A FEW MINUTES. WHEN I TURNED IT BACK ON THE LIGHT WAS OFF AND THE RPMS WERE NORMAL. I TOOK IT TO THE DEALERSHIP AND THEY FOUND NOTHING WRONG. THIS HAS HAPPENED AT LEAST 6 TIMES.
Incident date: Mar 17, 2019
THE POWER STEERING WENT OUT ALL OF A SUDDEN WHILE I WAS DRIVING HOME ON THE FREEWAY. I WAS DRIVING AT NORMAL SPEED WITH NO TRAFFIC WHEN MY STEERING WHEEL WENT STIFF AND THE CAR BECAME VERY DIFFICULT TO STEER. MY DASHBOARD FLASHED A WARNING LIGHT AND A MESSAGE READING 'CHECK POWER STEERING SYSTEM!' I HAD TO EXIT THE FREEWAY CAREFULLY AS MY STEERING WHEEL WOULD BARELY MOVE. I NARROWLY MISSED HITTING
... SEVERAL CARS AS I EXITED THE FREEWAY. MY CAR JUST HIT 70,000 MILES LIKE THE OTHER PEOPLE WHO HAVE EXPERIENCED THIS ISSUE. I HAVE YET TO GET A REPAIR ESTIMATE FROM ACURA, BUT IT APPEARS TO BE A VERY EXPENSIVE ISSUE. PLEASE HELP AS THIS APPEARS TO BE AN ONGOING ISSUE WITH THESE PARTICULAR ACURA MODELS.Read more
Incident date: Feb 23, 2019
POWER BRAKE BOOSTER CHECK VALVE STICKS IN COLD WEATHER NEGATING POWER ASSISTANCE. THIS CAME TO MY ATTENTION WITH SEATTLE'S RECENT COLD SPELL (FEB 2019). CHECK VALVE LOCATED WITHIN MASTER TUBE ASSEMBLY (46402-TL2-A11) WHICH IS ON BACKORDER ACROSS ALL STATES THAT EXPERIENCE WINTER WEATHER. I'VE SPOKEN TO NUMEROUS DEALERS AND SCOURING THE INTERNET, THIS IS A COMMON PROBLEM. ADDITIONALLY, I CONTACTED
... ACURA TWICE AND WAS TOLD FOLLOW UP WOULD BE IMMEDIATE, WITH ZERO RESPONSE TO DATE.Read more
Incident date: Mar 16, 2019
WHILE TRAVELING ON AN INTERSTATE HIGHWAY, VEHICLE SUDDENLY LOST ACCELERATION & DASHBOARD WARNING MESSAGES RELATED TO TRANSMISSION, PARKING BREAK, EMISSIONS & STOP VEHICLE FLASHED ACROSS DASH DISPLAY. EXITED HIGHWAY & PARKED VEHICLE TO COOL ENGINE. RESTARTED AND ABOUT HALF OF THE DISPLAY MESSAGES DISAPPEARED. TURNED ENGINE OFF AGAIN, WAITED A BIT LONGER AND WHEN RESTARTED, ALL DISPLAY MESSAGES WER
... E GONE. WENT STRAIGHT TO LOCAL DEALERSHIP WHERE THEY REPLACED BATTERY; MILEAGE 40,000+.Read more
Incident date: Mar 11, 2019
I WAS PARKED IN AN AUTOMATIC CARWASH WHEN MY DRIVER SIDE AIRBAG STARTED DRIPPING WATER ON ME. I'M AFRAID THIS COULD CAUSE MY AIRBAG TO DEPLOY. I'VE ALSO EXPERIENCED CRAZY ELECTRICAL ISSUES INTERMITTENTLY THAT ARE NOT SAFE AND I WONDER IF THIS IS RELATED. I ALSO HAVE A VIDEO IF THAT IS NEEDED.
Incident date: Mar 11, 2019
I WAS PARKED IN AN AUTOMATIC CARWASH WHEN MY DRIVER SIDE AIRBAG STARTED DRIPPING WATER ON ME. I'M AFRAID THIS COULD CAUSE MY AIRBAG TO DEPLOY. I'VE ALSO EXPERIENCED CRAZY ELECTRICAL ISSUES INTERMITTENTLY THAT ARE NOT SAFE AND I WONDER IF THIS IS RELATED. I ALSO HAVE A VIDEO IF THAT IS NEEDED.
Incident date: Mar 11, 2019
I WAS PARKED IN AN AUTOMATIC CARWASH WHEN MY DRIVER SIDE AIRBAG STARTED DRIPPING WATER ON ME. I'M AFRAID THIS COULD CAUSE MY AIRBAG TO DEPLOY. I'VE ALSO EXPERIENCED CRAZY ELECTRICAL ISSUES INTERMITTENTLY THAT ARE NOT SAFE AND I WONDER IF THIS IS RELATED. I ALSO HAVE A VIDEO IF THAT IS NEEDED.
Incident date: Nov 18, 2018
INFOTAINMENT SYSTEM HAS MULTIPLE GLITCHES CAUSING MANY OF THE FEATURES, RADIO, GPS OPERATION, DRIVE MODE CHANGES, SOUND, CLOCK FREEZING, KNOBS AND DIALS NOT WORKING. REPORTED TO DEALERSHIP AND WENT IN SEVERAL TIMES. THEY SAID THERE WERE UPDATES WHICH THEY TRIED TO INSTALL AND THE VEHICLE DIDN'T RESPOND TO ANY UPDATES PROVIDED BY ACURA. CALLED ACURA, GOT A CASE NUMBER, AND WAS VIRTUALLY TOLD THEY
... ARE STILL WORKING ON THESE PROBLEMS . THESE 2019 CARS HAVE BEEN OUT SINCE MAY OF 2018 AND THEY ARE STILL MANUFACTURING CARS AND PUTTING THEM OUT TO THE CONSUMER KNOWING THESE ELECTRICAL AND SYSTEM ISSUES HAVE NEVER BEEN ADDRESSED PROPERLY. THESE PROBLEMS HAPPEN WHETHER THE VEHICLE IS STATIONARY, IN MOTION, CITY OR HIGHWAY DRIVING. THE PROBLEMS ARE INTERMITTENT. IT DOES BECOME A SAFELY ISSUE WHEN SOMETHING HAPPENS BECAUSE THE DRIVER IS NOT ABLE TO DEAL WITH ISSUES WHILE OPERATING THE VEHICLE. ACURA HAS BEEN LESS THAN COOPERATIVE WITH EITHER THE DEALERSHIP OR THE CONSUMER, JUST TELLING ALL THEY ARE SORRY TO BE PATIENT "THEY ARE WORKING ON IT". MY VEHICLE HAS BEEN DOING THIS FOR SEVERAL MONTHS (SINCE THE DAY I DROVE IT OUT OF THE LOT.) I HAVE SCREEN SHOTS OF THE MESSAGES RECEIVED ON THE SCREEN WHEN IT IS INOPERABLE AND WELL DOCUMENTED NOTES AND DATES AS TO WHEN IT WAS REPORTED TO THE DEALER AND TO THE ACURA SERVICE REPRESENTED.Read more
Incident date: Mar 9, 2019
DEAR NHTSA: WHILE DRIVING UNDER NORMAL ACCELERATION I NOTICED A GRINDING NOISE FROM THE TRANSMISSION. I SUBSEQUENTLY DISCOVERED THAT A TRANSMISSION PART FAILED. SEE ATTACHED PHOTO. I LEARNED BY FURTHER INVESTIGATION THAT ACURA OF AMERICA IS AWARE OF THIS MANUFACTURER DEFECT AND HAS ISSUED MULTIPLE TECHNICAL SERVICE BULLETIN IN THE UNITED STATES SEE ATTACHED. IN JAPAN HONDA ISSUED AN OFFICIAL
... SAFETY RECALL IS ACTIVE FOR THE SAME EXACT ISSUE. THERE ARE NO DIFFERENCES BETWEEN THE JAPANESE PARTS AND THE AMERICAN PARTS. THE ONLY DIFFERENCE IS THAT HONDA OF JAPAN ADOPTED A MORE STRINGENT AND ETHICALLY SOUND STANCE WHEN REGARDING THE LIVES OF THEIR CUSTOMER AND OTHERS ON THEIR ROADWAYS. I THEN CONTACTED ACURA OF AMERICA FOR GOODWILL ASSISTANCE. ON 3/15/19 DURING A RECORDED PHONE CALL [XXX], SELF-IDENTIFIED AS REGIONAL MANGER OF CUSTOMER RELATIONS AMERICAN HONDA, NOTIFIED ME THAT ACURA HAS DENIED THIS CLAIM, ACURA CASE NO. 09421151 . FURTHER, ACURA HAS NO SAFETY RECALLS OPEN ON THIS VEHICLE, AND SHE DOES NOT CONSIDER THIS A SAFETY ISSUE. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE AS EVIDENCED BY THE PHOTO ATTACHED SHOWING PIECES OF HARDENED METAL FROM A BROKEN SNAP RING INSIDE MY TRANSMISSION. THIS BROKEN METAL WITHIN THE TRANSMISSION CASE CAN CAUSE A CATASTROPHIC FAILURE AND LOCKING OF THE TRANS-AXEL AT SPEED WITHOUT WARNING. I HAVE ALSO ATTACHED GRAPHS OF A YEARS LONG - LIVE SURVEY BY AN ONLINE ACURA NSX OWNERS GROUP WHICH ILLUSTRATES THAT THIS SAFETY DEFECT IS STILL AFFECTING NUMEROUS OWNERS TO THIS DATE. HTTP://WWW.NSXPRIME.COM/FORUM/SHOWTHREAD.PHP/208278-SNAP-RING-FAILURES-DATA-NEEDED?FBCLID=IWAR1IFYNHKJ0XNW4IA1ATGQ7I-QSAMILMNWOZ4YW6M8POFSRQZPORKLBU2RM THERE ARE LIVES AT STAKE HERE, WHICH IS WHY I AM FILING A FORMAL COMPLAINT WITH THE NHTSA. I HAVE COPIED ACURA OF AMERICA SINCERELY, [XXX] - 3/15/19 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TRRead more
Incident date: Feb 10, 2017
TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT SOON AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS), THE CONTACT TOOK THE VEHICLE TO DON CARLTON ACURA (918-664-2300, LOCATED AT 4905 S MEMORIAL DR, TULSA, OK 74145) FOR A CHECK-UP. THE DEALER DIAGNOSED THAT THE DRIVER'S SIDE AIR BAG NEEDED TO BE REPAIRED. THERE WAS NO WARNING INDICATOR ILLUMINATED AND TH
... E CONTACT WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.Read more
Incident date: Aug 23, 2018
CAR ELECTRICAL ACTIVATED WHEN START BUTTON WAS PUSHED BUT IT WASN'T CLEAR IF ENGINE WAS RUNNING. CAR WOULD NOT "TURN OFF" OR LOCK. MANY ERROR MESSAGES CAME ACROSS DASH AND CAR WAS NOT PROPERLY RECOGNIZING FOBS. AN ACURA SERVICE CENTER WAS CALLED AND WE WERE TOLD OUR ONLY OPTION WAS TO DISCONNECT BATTERY LEADS OR LET THE CAR RUN UNTIL THE BATTERY DIED. MANY HOURS LATER THE BATTERY DIED. WHEN T
... HE ACURA SERVICE TRUCK CAME TO GET US THEY COULDN'T EVEN GET THE CAR INTO NEUTRAL AFTER CHARGING THE BATTERY AND WHEEL TRUCK HAD TO BE CALLED. THE DEALERSHIP HAD THE CAR FOR WEEKS AND WAS NOT ABLE TO DETERMINE THE PAUSE. WE HAVE MULTIPLE VIDEOS OF THE INCIDENT. NOTE THAT THE CAR WAS NOT IN ACCESSORY MODE AND THE BEHAVIOR IS INCONSISTENT WITH ACCESSORY MODE.Read more
Incident date: Aug 23, 2018
CAR ELECTRICAL ACTIVATED WHEN START BUTTON WAS PUSHED BUT IT WASN'T CLEAR IF ENGINE WAS RUNNING. CAR WOULD NOT "TURN OFF" OR LOCK. MANY ERROR MESSAGES CAME ACROSS DASH AND CAR WAS NOT PROPERLY RECOGNIZING FOBS. AN ACURA SERVICE CENTER WAS CALLED AND WE WERE TOLD OUR ONLY OPTION WAS TO DISCONNECT BATTERY LEADS OR LET THE CAR RUN UNTIL THE BATTERY DIED. MANY HOURS LATER THE BATTERY DIED. WHEN T
... HE ACURA SERVICE TRUCK CAME TO GET US THEY COULDN'T EVEN GET THE CAR INTO NEUTRAL AFTER CHARGING THE BATTERY AND WHEEL TRUCK HAD TO BE CALLED. THE DEALERSHIP HAD THE CAR FOR WEEKS AND WAS NOT ABLE TO DETERMINE THE PAUSE. WE HAVE MULTIPLE VIDEOS OF THE INCIDENT. NOTE THAT THE CAR WAS NOT IN ACCESSORY MODE AND THE BEHAVIOR IS INCONSISTENT WITH ACCESSORY MODE.Read more
Incident date: Aug 23, 2018
CAR ELECTRICAL ACTIVATED WHEN START BUTTON WAS PUSHED BUT IT WASN'T CLEAR IF ENGINE WAS RUNNING. CAR WOULD NOT "TURN OFF" OR LOCK. MANY ERROR MESSAGES CAME ACROSS DASH AND CAR WAS NOT PROPERLY RECOGNIZING FOBS. AN ACURA SERVICE CENTER WAS CALLED AND WE WERE TOLD OUR ONLY OPTION WAS TO DISCONNECT BATTERY LEADS OR LET THE CAR RUN UNTIL THE BATTERY DIED. MANY HOURS LATER THE BATTERY DIED. WHEN T
... HE ACURA SERVICE TRUCK CAME TO GET US THEY COULDN'T EVEN GET THE CAR INTO NEUTRAL AFTER CHARGING THE BATTERY AND WHEEL TRUCK HAD TO BE CALLED. THE DEALERSHIP HAD THE CAR FOR WEEKS AND WAS NOT ABLE TO DETERMINE THE PAUSE. WE HAVE MULTIPLE VIDEOS OF THE INCIDENT. NOTE THAT THE CAR WAS NOT IN ACCESSORY MODE AND THE BEHAVIOR IS INCONSISTENT WITH ACCESSORY MODE.Read more
Incident date: Mar 9, 2019
MY AIRBAG LIGHT KEEPS COMING ON AND OFF RANDOMLY.
Incident date: Mar 16, 2015
TAKATA RECALL MY ACURA TL IS EQUIPTED WITH THE FAULTY,DANGEROUS TAKATA AIRBAGS.THE FAULTY AIRBAGS HAS CAUSED MY CAR'S DASHBOARD TO SEPARATE & CRACK BADLY.I WANT THIS DANGER REMOVED BEFORE IT KILLS OR INJURES ME OR A FAMILY MEMBER.
Incident date: Mar 8, 2019
I JUST PURCHASED THIS VEHICLE FROM A USED CAR DEALERSHIP AT THE TIME HAD NO LIGHT APPEARING. THE VSA LIGHT HAS COME ON AND I SEE IT HAD A RECALL FOR THIS PREVIOUSLY. I CALLED THE DEALERSHIP TO SEE IF ALL RECALLS HAD BEEN SERVICED AND THEY INDICATED THEY HAD. I HAVE A HUGE CONCERN KNOWING THIS IS STILL A PROBLEM AND WHEN I ASKED IF THEY COULD REPAIR IT UNDER THE PREVIOUS RECALL THAT APPEARS TO NOT
... HAVE FIXED THE PROBLEM I WAS TOLD I WOULD HAVE TO PAY FOR THE REPAIR. I SOLD MY HONDA ACCORD COUPE FOR A 4 DOOR THINKING HONDA/ACURA PRODUCTS WERE SAFE AND RELIABLE. I HAVE READ FURTHER ABOUT RECALL PROCESSES AND THEY DON'T ALWAYS FIX THE PROBLEM BUT THE DEALERSHIP CAN STATE THE RECALL WAS REMEDIED. I HAVE AN INFANT AND THAT IS WHY I BOUGHT A 4 DOOR. I REALLY AM CONCERNED ABOUT THE SAFETY OF THIS VEHICLE AND I HAVE RESEARCHED AND FOUND OTHERS WITH THE SAME SCENERIO IN WHICH THEY HAVE SERVICED THE RECALL AND THE VSA LIGHT COMES ON AGAIN ONLY TO BE TOLD IT IS A 2K FIX THAT MAY NOT FIX THE PROBLEM. I REALLY NEED SOME HELP AT THIS POINT, I AM DRIVING MY INFANT AND WOULD HATE FOR THE CAR TO MALFUNCTION CAUSING ME TO HAVE AN ACCIDENT. RECALL S87, S88, AND S89. THIS LIGHT APPEARS WHEN THE CAR IS IN MOTION.Read more
Incident date: Feb 28, 2019
PASSENGER AIRBAG KEEPS COMING ON AND OFF WITH TEMPUTURE FLUCUATINS
Incident date: Jan 4, 2017
TAKATA RECALL - MY AIRBAGS ON MY 2008 ACURA TL HAVE EXPLODED ON MY SEATS, ROOF, AND SIDE AIRBAGS. I DON'T UNDERSTAND WHY PREVIOUSLY SUBMITTED COMPLAINTS ABOUT THIS ISSUE HAVE NOT BEEN RESPONDED TO. MY AIRBAG LIGHT IS ON AND WILL NOT GO OFF AND MY SAFETY IS BEING JEOPARDIZED EVERYDAY ON THIS VEHICLE AND IT APPEARS FOR THE LAST DECADE OTHER OWNERS OF THE 2008 TL HAVE REPORTED ON THE ACURA FORUMS
... WHAT I HAVE, YET FOR SOME REASON, THE RECALLS ARE EXCLUDING THIS MODEL. WHY, WHY WHY????? DOES IT TAKE ANOTHER DEATH FOR SOMEONE TO RECOGNIZE THIS???? THE VEHICLE WAS MOVING WHEN THIS OCCURED ON AN EXITING ACCESS ROAD.Read more
Incident date: Jan 4, 2017
TAKATA RECALL - MY AIRBAGS ON MY 2008 ACURA TL HAVE EXPLODED ON MY SEATS, ROOF, AND SIDE AIRBAGS. I DON'T UNDERSTAND WHY PREVIOUSLY SUBMITTED COMPLAINTS ABOUT THIS ISSUE HAVE NOT BEEN RESPONDED TO. MY AIRBAG LIGHT IS ON AND WILL NOT GO OFF AND MY SAFETY IS BEING JEOPARDIZED EVERYDAY ON THIS VEHICLE AND IT APPEARS FOR THE LAST DECADE OTHER OWNERS OF THE 2008 TL HAVE REPORTED ON THE ACURA FORUMS
... WHAT I HAVE, YET FOR SOME REASON, THE RECALLS ARE EXCLUDING THIS MODEL. WHY, WHY WHY????? DOES IT TAKE ANOTHER DEATH FOR SOMEONE TO RECOGNIZE THIS???? THE VEHICLE WAS MOVING WHEN THIS OCCURED ON AN EXITING ACCESS ROAD.Read more
Incident date: Jan 4, 2017
TAKATA RECALL - MY AIRBAGS ON MY 2008 ACURA TL HAVE EXPLODED ON MY SEATS, ROOF, AND SIDE AIRBAGS. I DON'T UNDERSTAND WHY PREVIOUSLY SUBMITTED COMPLAINTS ABOUT THIS ISSUE HAVE NOT BEEN RESPONDED TO. MY AIRBAG LIGHT IS ON AND WILL NOT GO OFF AND MY SAFETY IS BEING JEOPARDIZED EVERYDAY ON THIS VEHICLE AND IT APPEARS FOR THE LAST DECADE OTHER OWNERS OF THE 2008 TL HAVE REPORTED ON THE ACURA FORUMS
... WHAT I HAVE, YET FOR SOME REASON, THE RECALLS ARE EXCLUDING THIS MODEL. WHY, WHY WHY????? DOES IT TAKE ANOTHER DEATH FOR SOMEONE TO RECOGNIZE THIS???? THE VEHICLE WAS MOVING WHEN THIS OCCURED ON AN EXITING ACCESS ROAD.Read more
Incident date: Mar 6, 2019
CAR PASSED INSPECTION IN JANUARY, SRS CAME ON
Incident date: Jan 30, 2019
I NOTICED THAT THE VEHICLE BEGAN MAKING A GRINDING NOISE, AT APPROXIMATELY 120 000 MILES AS READ BY THE ODOMETER, WHEN MAKING TURNS AND SLIPS. THE DRIVER SIDE PINION BOOT IS LEAKING AND A GRINDING NOISE CAN BE HEARD FROM THE THE RACK AND PINION WHEN TURNING THE WHEEL WITH THE CAR ON JACK STANDS.
Incident date: Mar 9, 2019
I WAS DRIVING MY CAR ON AN EXPRESSWAY IN MILD RAIN AND STOPPED AT A RED LIGHT WHEN I HEARD A LOUD BANG. I WAS CONCERNED AND PULLED IN IMMEDIATELY INTO A GAS STATION. THE MOONROOF SHADE WAS OPEN. I GOT OUT OF THE CAR AND INSPECTED AROUND BUT DIDNOT SEE ANYTHING NOTICEABLE. AS I GOT INTO THE CAR TO DRIVE, I NOTICED A PIECE OF GLASS FALLING. THAT IS WHEN I LOOKED UP AND TO MY UTTER DISMAY SAW THAT
... THE FRONT PART OF THE PANORAMIC MOON ROOF WAS TOTALLY SHATTERED. THAT'S WHAT CAUSED THE LOUD BANG. I PULLED THE MOON ROOF SHADE AND RETURNED HOME IMMEDIATELY. AFTER REACHING HOME, I CHECKED THE ROOF TO FIND A LARGE PART OF THE ROOF WAS MISSING AND THE SIDES CRACKED. I HAD THE CAR TOWED TO THE DEALERSHIP. I AM 100% SURE THAT NOTHING HIT MY CAR. THIS IS A SECURITY HAZARD AND NEED TO BE TAKEN SERIOUSLY BY ACURA/HONDA. TO PUT THINGS INTO PERSPECTIVE, THIS CAR WAS BOUGHT 6 MONTHS AGO BRAND NEW AND HAS JUST 3500 MILES ON IT. NOT GOOD.Read more