Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Mar 30, 2019
STARTING GRINDING AFTER I HAD ALL RECALLS DONE I NOTICED THE VSA LIGHT IS NOW ON AN. DIDNT HAVE ANY ISSUE BEFORE THE VECHICAL AT 25 TO 40 MPH STARTS TO SHUTTER AN MAKES ME FEEL VERY UNSAFE ... I BOUGHT THIS CAR WITH THE SPECIFIC ABILITY TO KEEP ME SAFE AN HAVE EVERYTHING I NEED.
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 0196... Read more
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 0196... Read more
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 0196... Read more
Incident date: Jun 19, 2018
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH... Read more
Incident date: Jun 19, 2018
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH... Read more
Incident date: Jun 10, 2018
JUNE 10, 2018 - 4 HOURS INTO 5.5 HOUR TRIP, TRAVELING ON HWY 98, SOUTH OF TALLAHASSEE, FL, VEHICLE LOST ACCELERATION, SERIES OF WARNING LIGHTS STARTED FLASHING. LIMPED OVER ONTO SHOULDER, TURNED VEHICLE OFF, CALLED ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED AN HOUR LATER, STARTED VEHICLE AND IT RAN NORMALLY....DROVE VEHICLE TO PROCTOR ACURA, FOLLOWING TOW TRUCK. DEALERSHIP AND FACTORY PERSONNE... Read more
Incident date: Jun 10, 2018
JUNE 10, 2018 - 4 HOURS INTO 5.5 HOUR TRIP, TRAVELING ON HWY 98, SOUTH OF TALLAHASSEE, FL, VEHICLE LOST ACCELERATION, SERIES OF WARNING LIGHTS STARTED FLASHING. LIMPED OVER ONTO SHOULDER, TURNED VEHICLE OFF, CALLED ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED AN HOUR LATER, STARTED VEHICLE AND IT RAN NORMALLY....DROVE VEHICLE TO PROCTOR ACURA, FOLLOWING TOW TRUCK. DEALERSHIP AND FACTORY PERSONNE... Read more
Incident date: Jan 21, 2019
TRANSMISSION HAS JERKS AND SLIPS. THESE PROBLEMS WERE ADDRESSED TO DEALERSHIP 4 TIMES AFTER PURCHASE. FIRST TWO VISITS THEY CHANGED TRANSMISSION SOFTWARE. EACH TIME TRANSMISSION WORKED WORSE THEN BEFORE UPDATE. ON 3 AND 4TH VISIT ANSWER WAS - "THIS IS ACURA'S DESIGN". ON JAN 21 CURRENT YEAR WHILE TRYING TO START FROM INTERSECTION TURNING TO THE RIGHT TRANSMISSION LOST ANY TRACTION/TORGUE FOR 1-2 S... Read more
Incident date: Apr 2, 2019
WHILE DRIVING, THE ELECTRIC POWER STEERING FAILED NOT ALLOWING A SAFE PULL OVER TO THE SIDE OF ROAD. CAR WAS THEN STOPPED IN A BUSY MORNING COMMUTE TRAFFIC. THE SYSTEM FAILED ON THREE SEPARATE DAYS. THE FIRST TWO DAYS RESTARTING THE VEHICLE RESET THE POWER STEERING BUT THE THIRD TIME THERE WAS NO RESET. CAR WAS TOWED TO AN ACURA DEALERSHIP WHERE THE ELECTRONIC POWER STEERING CONTROL UNIT WAS REPL... Read more
Incident date: Apr 7, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL FAILED TO RESPOND AND THE CONTACT CRASHED INTO A PARKED VEHICLE. THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS SHAKEN UP BY THE INCIDENT, BUT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO RALLYE ACURA (1750 NORTHERN BLVD, ROS... Read more
Crash
Incident date: Dec 11, 2018
VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGR... Read more
Incident date: Dec 11, 2018
VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGR... Read more
Incident date: Dec 11, 2018
VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGR... Read more
Incident date: Jan 1, 2019
WHEN DRIVING THE SUV AFTER THE SECOND GEAR KICKS IN THE TRANSMISSION HAS A JOLT AND IT FEELS LIKE A LAG IN THE SHIFT BUT THEN PULLS VERY HARD. THIS SHIFT PULL HAPPENS WHEN YOU ARE GOING 15-20 MPH. ENGINE TIMING BELT HAS A LOUD CHIRPING NOISE.
Incident date: Jan 1, 2019
WHEN DRIVING THE SUV AFTER THE SECOND GEAR KICKS IN THE TRANSMISSION HAS A JOLT AND IT FEELS LIKE A LAG IN THE SHIFT BUT THEN PULLS VERY HARD. THIS SHIFT PULL HAPPENS WHEN YOU ARE GOING 15-20 MPH. ENGINE TIMING BELT HAS A LOUD CHIRPING NOISE.
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT SIDEWALLS OF THE SPARE TIRE, WHICH WAS STORED UNDERNEATH THE VEHICLE, WAS WEARING THROUGH AT THREE DIFFERENT LOCATIONS. THE TIRE WAS TAKEN TO MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 766-1299) AND THE CONTACT WAS INFORMED NOT TO WORRY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WA... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT SIDEWALLS OF THE SPARE TIRE, WHICH WAS STORED UNDERNEATH THE VEHICLE, WAS WEARING THROUGH AT THREE DIFFERENT LOCATIONS. THE TIRE WAS TAKEN TO MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 766-1299) AND THE CONTACT WAS INFORMED NOT TO WORRY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WA... Read more
Incident date: Feb 1, 2019
THE REFLECTIVE MATERIAL IN THE HEADLIGHTS HAS DETERIORATED TO THE POINT THAT NIGHT TIME DRIVING IS HAZARDOUS. I HAVE REPLACED THE REGULAR BULB AND IT DID NOT RESOLVE THE ISSUE, I THEN REPLACED THE REG BULB WITH AN LED LIGHT AND IT DID NOT RESOLVE THE ISSUE. WITHOUT A GOOD REFLECTOR SURFACE, THE LIGHT WILL NOT SAFELY FUNCTION. REPLACEMENT COSTS ARE WELL OVER $1,200 AND I SHOULD NOT HAVE TO PAY FOR ... Read more
Incident date: Dec 1, 2013
WHEN I AM DRIVING ON THE HIGH AT HIGH SPEEDS 80 MPH THEN I GO TO GET OFF AN EXIT THE STEERING WHEEL VEHICLE SHAKES AND VIBRATES THE FRONT OF THE CAR AND TIRES.
Incident date: Dec 1, 2013
WHEN I AM DRIVING ON THE HIGH AT HIGH SPEEDS 80 MPH THEN I GO TO GET OFF AN EXIT THE STEERING WHEEL VEHICLE SHAKES AND VIBRATES THE FRONT OF THE CAR AND TIRES.
Incident date: Dec 1, 2013
WHEN I AM DRIVING ON THE HIGH AT HIGH SPEEDS 80 MPH THEN I GO TO GET OFF AN EXIT THE STEERING WHEEL VEHICLE SHAKES AND VIBRATES THE FRONT OF THE CAR AND TIRES.
Incident date: Apr 2, 2019
TL* THE CONTACT OWNS A 2017 ACURA TLX. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO PASS A VEHICLE ON THE LEFT, BUT THE CONTACT'S VEHICLE DECELERATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE BECAME STUCK IN NEUTRAL AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THOMAS ACURA (580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602) WHERE IT WAS DIAG... Read more
Incident date: Apr 4, 2019
WHEN DRIVING ABOVE 65 MPH AND PASSING, MY ENGINE HAS STALLED ON THREE DIFFERENT OCCASIONS. ONCE AT 1200 MILES AND THE OTHER TWICE IN ONE DAY AT 4,000 MILES. THE CAR OBVIOUSLY LOSES ALL POWER CAUSING ME TO HAVE TO MERGE RIGHT IN TRAFFIC TO THE SHOULDER TO RESTART THE CAR. EACH TIME IS WAS UNDER FULL ACCELERATION AND IN HIGH TRAFFIC CONDITIONS.
Incident date: Apr 6, 2019
I DROVE MY CAR OUT THE GARAGE INTO THE COMMON ALLEY IN REVERSE, ONCE OUT THE GARAGE. WHEN I WAS OUT OF GARAGE ATTEMPTED TO CLOSE THE GARAGE DOOR WITH THE GENIE , AND THE GARAGE DOOR WOULDN'T CLOSE . I DROVE THE CAR FURTHER AWAY FROM THE GARAGE/BUILDING IN REVERSE TO DETERMINE , WHETHER THE GENIE WOULD OPERATE FROM ANOTHER POSITION , NEXT THING I KNEW THE CAR WAS ACCELERATING UNCONTROLLABLY, BETWE... Read more
Crash
1 injured
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE B... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE B... Read more
Incident date: Dec 15, 2018
THE TURBO ON MY 2008 ACURA RDX HAS AN OBVIOUS MANUFACTURERS DEFECT IN THAT THE WASTE GATE ACTUATOR HAS A CONNECTION POINT THAT WITH OPERATING TIME BECOMES OBLONG AND DOES NOT ALLOW THE WASTE GATE TO OPEN AND CLOSE TOTALLY EFFECTING PERFORMANCE AND EVENTUALLY CRACKS AND BREAKS MAKING THE CAR GO INTO AN EMISSIONS FAULT MODE. WE HAVE TAKEN IT TO ONE ACURA DEALERSHIP AND TWO ENGINE TURBO SHOPS TO DIA... Read more
Incident date: Jun 5, 2017
NOT LONG AFTER PURCHASING VEHICLE USED IT STARTED THIS LURCHING AND HESITATIONS IN MOVEMENT, THIS CAN ALSO BE OBSERVED (THE JUMPS AND HESITATIONS) IN RPMS ON THE TAC. THIS IS OCCURRING CONSISTENTLY PRIMARILY WHEN DRIVING BETWEEN 30-40 MPH; THIS DOES NOT STOP UNLESS YOU ACCELERATE QUICKLY OR ALLOW YOUR SPEED TO DROP BELOW 20 MPH
Incident date: Jun 5, 2017
NOT LONG AFTER PURCHASING VEHICLE USED IT STARTED THIS LURCHING AND HESITATIONS IN MOVEMENT, THIS CAN ALSO BE OBSERVED (THE JUMPS AND HESITATIONS) IN RPMS ON THE TAC. THIS IS OCCURRING CONSISTENTLY PRIMARILY WHEN DRIVING BETWEEN 30-40 MPH; THIS DOES NOT STOP UNLESS YOU ACCELERATE QUICKLY OR ALLOW YOUR SPEED TO DROP BELOW 20 MPH
Incident date: Apr 3, 2019
I HAVE A 2011 ACURA TSX. THE ELECTRONIC POWER STEERING KEEPS MALFUNCTIONING WHILE DRIVING IN MOVING TRAFFIC. IT APPEARS THE ELECTRIC POWER STEERING (EPS) MODULE IS MALFUNCTIONING. THIS IS A KNOWN PROBLEM WITH THIS MODEL ACURA. ACURA IS WELL AWARE OF THIS ISSUE, YET HAS DONE NOTHING TO REMEDY THIS SAFETY ISSUE. THERE ARE HUNDREDS (IF NOT THOUSANDS) OF COMPLAINTS ABOUT THE EPS. ACURA STILL HAS NOT I... Read more
Incident date: Apr 2, 2019
DAY 1-2 OF THIS ISSUE: SQUEAKY SOUND WITH STEERING, SHORT DRIVES OF A FEW MINS EACH- (WITH MY CHILD IN THE CAR). PARKED CAR IN GARAGE. DAY 3: COULD NOT GET VEHICLE OUT OF THE GARAGE AS THE STEERING WAS EXTREMELY HARD, HARDER TO LEFT THAN RIGHT. NO FLUID FOUND ON GARAGE FLOOR. HAD VEHICLE TOWED TO DEALERSHIP TO DIAGNOSE. I WAS TOLD IT WAS THE POWER STEERING RACK BUT WAS NOT TOLD EXACTLY HOW IT WAS... Read more
Incident date: Jan 8, 2019
WE PURCHASED OUR 2016 ACURA MDX NEW, BACK IN 2016. STARTING IN 2018, WE BEGAN EXPERIENCING ISSUES WITH THE WAY THE VEHICLE CHANGED GEARS. WHEN WE ATTEMPTED TO ACCELERATE, IT WOULD NOT. THE TACHOMETER WOULD REV UP, AND THEN THE GEAR WOULD VIOLENTLY ENGAGE. WE TOOK IT IN MULTIPLE TIMES TO THE DEALERSHIP AND WERE ADVISED THAT THEY COULDN'T FIND ANYTHING WRONG. ON 1/8/19, WHILE MY WIFE WAS OU... Read more
Incident date: Apr 2, 2019
I BOUGHT A USED ACURA AND ON THE WAY HOME ON THE HIGHWAY THE CAR SUDDENLY DOWN SHIFTED VIOLENTLY SEVERAL TIMES CAUSING THE CAR TO SKID SIDEWAYS .I PULLED OVER AND THE CAR WOULD NOT SHIFT OUT OF 3RD GEAR.EVENTULLY I GOT IT TO RESET AND IT DROVE FINE FOR 35 MINUTES UNTIL ONCE AGAIN IT LOCKED UP DOING 65MPH.
Incident date: Mar 1, 2019
I HAVE A PROBLEM WITH THE TRANSMISSION NOT SHIFTING DOWN AND UP A GEAR WHEN IT SHOULD. THIS HAPPENS AT SPEEDS 5 MPH TO 40 MPH WITH GEARS 1ST THROUGH 5TH. A GREAT EXAMPLE IS WHEN I ACCELERATE FROM ROLLING AT 5 TO MPH, PRESS ON THE GAS TO SPEED UP AND IT WILL NOT DOWN SHIFT FROM 4TH OR 5TH GEAR TO SPEED UP, IT STAYS IN 4TH OR 5TH GEAR AT AROUND 1200 RPMS AS IT SPEEDS UP AS TO 40MPH. EVEN IF I HAVE M... Read more
Incident date: Mar 1, 2019
I HAVE A PROBLEM WITH THE TRANSMISSION NOT SHIFTING DOWN AND UP A GEAR WHEN IT SHOULD. THIS HAPPENS AT SPEEDS 5 MPH TO 40 MPH WITH GEARS 1ST THROUGH 5TH. A GREAT EXAMPLE IS WHEN I ACCELERATE FROM ROLLING AT 5 TO MPH, PRESS ON THE GAS TO SPEED UP AND IT WILL NOT DOWN SHIFT FROM 4TH OR 5TH GEAR TO SPEED UP, IT STAYS IN 4TH OR 5TH GEAR AT AROUND 1200 RPMS AS IT SPEEDS UP AS TO 40MPH. EVEN IF I HAVE M... Read more
Incident date: Jul 24, 2017
GAS STARTED LEAKING FROM MY FUEL PUMP WHILE I WAS PUMPING AND I ONLY PUMPED ABOUT 8 DOLLARS AND A CUSTOMER SAID FOR ME TO STOP PUMPING AND GET HOME AND PARK MY CAR AND TAKE IT TO THE DEALERSHIP ASAP. THE OTHER ISSUE IS IT JUMPS OUT OF GEAR AND WHILE DRIVING IT JUST GO INTO HESITATE MODE AND STOP MODE AR TIMES WHILE ON THE INTERSTATE AN DRIVING ON THE STREETS CAUSING ME TO BE IN A BAD ACCIDENT. TH... Read more
Incident date: Apr 2, 2019
THE POWER STEERING ON THE CAR FAILED WITHOUT WARNING. IT APPEARS THE EPS SYSTEM HAS FAILED WITHOUT WARNING. THIS IS VERY DANGEROUS AND WILL CAUSE A DEATH OR ACCIDENT ON THE ROAD.
Incident date: Mar 27, 2019
I HAD THE RECALL DONE ON THE TAKATA STEERING WHEEL AIRBAG, THEN IN JAN 2019 I GOT A AIRBAG WARNING 31-1 AIRBAG SYSTEM. ACURA RESET THE WARNING , BUT 3 MONTH LATER IT HAPPEN AGAIN AND NOW I NEED TO REPLACE THE DRIVERSIDE AIRBAG CURTAIN. THIS IS NOT COVERED ANYMORE, BUT I WOULD THINK ACURA WOULD HELP THERE LONG TERM CUSTOMERS.
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE KEY FAILED TO REMAIN INSERTED IN THE IGNITION SWITCH WHEN THE VEHICLE WAS NOT IN PARK. AS A RESULT, THE VEHICLE DRIFTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED APPLE ACURA (1202 LOUCKS RD, YORK, PA 17404, (717) 854-1800). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED ... Read more
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED INTO SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAI... Read more
Incident date: Mar 29, 2019
I HIT A POTHOLE ON THE FRONT, DRIVERS SIDE TIRE AND THE AIRBAGS ON THE SIDE PASSENGERS SIDE AND SEAT DEPLOYED BUT DID NOT INFLATE. I HAVE SEEN SEVERAL SIMILAR ISSUES REPORTED OF THE SAME THING HAPPENING. I AM CONCERNED THAT IF IT WOULD HAVE BEEN AN ACCIDENT, MY AIRBAGS WOULDN'T HAVE INFLATED IN THAT INSTANCE EITHER AND IT WOULDN'T HAVE HELPED AT ALL. WITH THEM NOW BEING DEPLOYED AND NO USE IF I'M ... Read more
Incident date: Apr 1, 2019
WHILE I WAS IN MOTION AND TURNING MY CAR RIGHT TO PARK, THE POWER STEERING LIGHT WENT ON AND THE STEERING WHEEL STOPPED RESPONDING. AFTER STARTING THE CAR THREE TIMES, THE POWER STEERING WORKED AGAIN. I DROVE THE CAR ON THE STREET FOR 10 MINUTES AND MY POWER STEERING SUDDENLY STOPPED WORKING. MY CAR COULD NOT TURN AND COULD ONLY GO STRAIGHT WHILE I WAS IN MOTION. I WAS ON A VERY BUSY INTERSECTION,... Read more
Incident date: Mar 19, 2019
HUMMING, MOANING OR DRONING LIKE NOISE COMING FROM THE FRONT OF THE VEHICLE WHILE DRIVING. THE NOISE INCREASE AS YOU INCREASE SPEED. THE VEHICLE DRIVE NORMAL NO SHAKING OR JERKING.
Incident date: Mar 30, 2019
POWER STEERING COMPLETELY WENT OUT WHILE DRIVING. STEERING WHEEL WON'T TURN AT ALL. LIGHT GOING OFF ABOUT POWER STEERING MALFUNCTION.
Incident date: Mar 29, 2019
I PURCHASED A NEW 2012 ACURA WITH 20 MILES ON IT IN SEPT 2012. MY POWER STEERING WENT OUT IN APR 2015. I COULD NOT STEER THE VEHICLE GOING DOWN A WINDING ROAD. IT TOOK A LOT OF EFFORT JUST TO STEER IT SLIGHTLY. ACURA DEALERSHIP WHERE I BOUGHT IT WAS ABLE TO REPLACE THE POWER STEERING RACK AND CONTROL UNIT UNDER WARRANTY. ON 3/29/2019 I EXPERIENCED THE SAME ISSUE. THANKFULLY I WAS IN MY DRIVE... Read more
Incident date: Mar 17, 2019
MY DRIVER'S SIDE BREAKS ARE GRINDING AND GIVING OUT ON ME. I ONLY DRIVE MY VEHICLE ON WEEKENDS, SO I DON'T SEE WHY THE DRIVER'S SIDE BREAKS ARE ALREADY GIVING OUT ON ME. I'VE HAD THE VEHICLE FOR ONLY THREE YEARS AND IT HAS 79,784 MILES.
Incident date: Oct 25, 2018
THE SRS LIGHT CAME ON DUE TO A FAULTY PASSENGER SEAT BELT BUCKLE SWITCH WHICH WILL RENDER THE AIRBAGS IN OPERABLE IN A CRASH. LOOKS LIKE I'M NOT THE ONLY ONE WITH THIS SAME PROBLEM AND YOU GUYS HAVEN'T DONE ANYTHING. THE DEALER WANTS TO CHARGE MY $300 TO GET IT FIXED.
Incident date: Aug 1, 2018
VSA STOPPED WORKING AND WHEN YOU PRESS ON THE BRAKE IT DOESN'T LIGHT UP. THE VSA LIGHT TURNS ON WHEN PRESSING THE BRAKE SOON AFTER DRIVING A SHORT DISTANCE.
Incident date: Mar 29, 2019
TL* THE CONTACT OWNS A 2012 ACURA TL. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL FAILED TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO DAVID MCDAVID ACURA PLANO (LOCATED AT 4051 W PLANO PKWY, PLANO, TX 75093, (214) 516-7503), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 09459640. THE APPROXIM... Read more