Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Oct 5, 2018
THE ELECTRONICS ON THE VEHICLE - THE PHONE, NAVIGATION SYSTEM, RADIO - FREEZE UP AND WON'T FUNCTION. THE NAVIGATION SYSTEM'S KEYPAD DOESN'T WORK. APPARENTLY THIS IS NOW A FREQUENT PROBLEM ON 2019 ACURA RDX'S
Incident date: Oct 5, 2018
TRANSMISSION AND TORQUE CONVERTER PROBLEM. EXPERIENCING SHUTTER WHEN SHIFTING FROM 2ND GEAR INTO 3RD GEAR. STARTING AT 40,000K MILES. LOW IDLING RPM HOVERING AROUND 500RPM AND TRIES TO REGAIN THE APPROPRIATE IDLING RPM TO AROUND 600-700RPM. HARD DOWNSHIFTS OCCASIONALLY FROM 2ND TO 1ST GEAR, ESPECIALLY IN STOP AND GO TRAFFIC
Incident date: Aug 20, 2018
TL* THE CONTACT OWNED A 2015 ACURA ILX. AFTER THE VEHICLE WAS PARKED IN A PARKING GARAGE, IT CAUGHT FIRE UNDER THE HOOD. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES AND A FIRE REPORT WAS FILED. AN UNKNOWN DEALER WAS CONTACTED AND TRIED TO SELL THE CONTACT A NEW VEHICLE. THE MANUFACTURER STATED THAT SINCE THE INSURANCE COMPANY DID NOT CLAIM THE VEHICLE FIRE AS A SAFETY MATTER, THEY WOULD NOT ... Read more
Fire
Incident date: Oct 5, 2018
VSA AND ABS
Incident date: Jul 20, 2017
ON 7/20/2017, I WAS DRIVING ON I-680 S TOWARDS FREMONT CA. I WAS DRIVING ROUGHLY 70 MPH. WHEN I WAS ABOUT TO PASS A CAR, ALL OF A SUDDEN, THE ENGINE LOST POWER. I HIT THE GAS PADDLE ALL THE WAY DOWN, AND IT DIDN'T WORK. AS I FELT A SIGNIFICANT LOSS OF POWER, I PULL OVER TO THE SIDE AND STOPPED THE VEHICLE. THE ENGINE SHUT DOWN IMMEDIATELY WHEN I CAME TO A COMPLETE STOP. I TRIED TO RESTART MY CAR, ... Read more
Incident date: Jul 20, 2017
ON 7/20/2017, I WAS DRIVING ON I-680 S TOWARDS FREMONT CA. I WAS DRIVING ROUGHLY 70 MPH. WHEN I WAS ABOUT TO PASS A CAR, ALL OF A SUDDEN, THE ENGINE LOST POWER. I HIT THE GAS PADDLE ALL THE WAY DOWN, AND IT DIDN'T WORK. AS I FELT A SIGNIFICANT LOSS OF POWER, I PULL OVER TO THE SIDE AND STOPPED THE VEHICLE. THE ENGINE SHUT DOWN IMMEDIATELY WHEN I CAME TO A COMPLETE STOP. I TRIED TO RESTART MY CAR, ... Read more
Incident date: Jul 20, 2017
ON 7/20/2017, I WAS DRIVING ON I-680 S TOWARDS FREMONT CA. I WAS DRIVING ROUGHLY 70 MPH. WHEN I WAS ABOUT TO PASS A CAR, ALL OF A SUDDEN, THE ENGINE LOST POWER. I HIT THE GAS PADDLE ALL THE WAY DOWN, AND IT DIDN'T WORK. AS I FELT A SIGNIFICANT LOSS OF POWER, I PULL OVER TO THE SIDE AND STOPPED THE VEHICLE. THE ENGINE SHUT DOWN IMMEDIATELY WHEN I CAME TO A COMPLETE STOP. I TRIED TO RESTART MY CAR, ... Read more
Incident date: Jun 18, 2015
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE DRIVING, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO SPRINGFIELD ACURA(243 US-22, SPRINGFIELD, MO) WHERE IT WAS DIAGNOSED THAT THE MAIN COMPUTER HAD SHORT CIRCUITED DUE TO MOISTURE FROM THE AIR CONDITIONING PIPES POSITIONED ABOVE THE COMPUTER. THE COMPUTER WAS REPLACED AND THE VEHICLE OPERATED NORMALLY. APPROXIMATELY THREE YEARS AND 25,000 MI... Read more
Incident date: Oct 1, 2018
BACKUP CAMERA HAS EXTREMELY POOR PERFORMANCE IN LOW LIGHT OR NIGHT TIME SETTINGS IF THERE IS NO OTHER AMBIENT LIGHT LIKE STREET LIGHTS. REVERSE LIGHTS ARE NOT SUFFICIENT TO BE ABLE TO SEE OBSTACLES OR DANGERS IN THE BACKUP MONITOR. BODY PANELS PRODUCE A BLIND SPOT REQUIRING THE BACKUP CAMERA TO SEE BEHIND YOU. THE BACKUP CAMERA HAS SHIFTED ANGLE SLIGHTLY CAUSING THE MARKINGS INTENDED TO ALLOW BACK... Read more
Incident date: Oct 1, 2018
BACKUP CAMERA HAS EXTREMELY POOR PERFORMANCE IN LOW LIGHT OR NIGHT TIME SETTINGS IF THERE IS NO OTHER AMBIENT LIGHT LIKE STREET LIGHTS. REVERSE LIGHTS ARE NOT SUFFICIENT TO BE ABLE TO SEE OBSTACLES OR DANGERS IN THE BACKUP MONITOR. BODY PANELS PRODUCE A BLIND SPOT REQUIRING THE BACKUP CAMERA TO SEE BEHIND YOU. THE BACKUP CAMERA HAS SHIFTED ANGLE SLIGHTLY CAUSING THE MARKINGS INTENDED TO ALLOW BACK... Read more
Incident date: Oct 1, 2018
VEHICLE DOES NOT START. TOTAL ELECTRIC FAILURE. NOT A BATTERY PROBLEM PER DEALER. STILL AT DEALERSHIP.
Incident date: Oct 1, 2018
VEHICLE DOES NOT START. TOTAL ELECTRIC FAILURE. NOT A BATTERY PROBLEM PER DEALER. STILL AT DEALERSHIP.
Incident date: Oct 1, 2018
MY CAR'S SUN ROOF SUDDENLY EXPLODED WHILE DRIVING ON A HIGHWAY - THE GLASS SHATTERED WITH A LOUD NOISE.
Incident date: Sep 26, 2018
ON SEPTEMBER 26 . 2018 MY ACURA TL 2003 IS TCS ON. CEL ON. D5 BLINKING. AFTER THAT I HAVE OBD II SCANNER (ACTRON CP9680) THEY HAVE 5 CODE. I SEARCH THE GOOGLE THIS CODE MEANS MY TRANSMISSON IS DEAD. THIS CAR NOW LITTLE SHARKING. BUT REPAIR COST IS MORE THAN $2.000. I ALSO SEARCH FOR ACURA & HONDA FORUMS. MANY SAME CASES. BUT NOW 2018 . BUT MY IS 2003 WHO GOT THE TRANSMISSION RECALL.
Incident date: Sep 30, 2018
UPDATE NTHSA SAFETY ISSUE ID 11132318 TODAY MY 2003 ACURA TL AGAIN TCS. CEL. D5 BLINKING. NY CAR MILEAGE IS 123599 NOW I'M DRIVING D4. NOT D5 IF I D5 DRIVING CAR SHARKING. DEAR. NTHSA WHAT CAN I DO? THANK YOU FOR HELP & I HOPE TRANSMISSIONS RECALL.. NOR WHEN I TAKE PICTURE ONLY CHECK SIGN. BUT OBD II SCANNER 5 CODE SHOWING.
Incident date: Sep 27, 2018
SOMETHING IS DRAINING THE BATTERY, KEEP HAVING TO JUMPSTART IT AND STALLS SOMETIMES WHEN DRIVING. BATTERY PASS AS GOOD. I DID RESEARCH ON IT AND A LOT OF COMPLAINTS ABOUT IT.
Incident date: Aug 1, 2014
AMBOS FOCOS DELANTEROS SE OBEDECEN, LAS FECHAS EXACTAS CUANDO LO LLEV AL DEALER PARA GARANTA DE LOS FOCOS NO LA RECUERDO, PERO FUI EN VARIAS OCASIONES. ME INFORMARON QUE LA ESPECIFICACIN DEL FABRICANTE ERAN FOCOS AL AIRE, Y QUE POR ESO SE HUMEDECIAN Y NO TENAN GARANTA, QUE TODOS LOS DE ESE AO VINIERON AS. ME CONFIRM Y NO REGRES PARA ESE PROBLEMA., AUNQUE NO TIENE LGICA, SE COMPRA UN AUTO PARA Q... Read more
Incident date: Sep 28, 2018
2017 ACURA MDX. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. *JS
Incident date: May 1, 2018
TAKATA RECALL - MY DRIVE IS FLASHING WHICH IS TO DO WITH MY TRANSMISSION AND I'M HAVING WIRING PROBLEMS ALSO. ALSO I HAVE NO BRIGHT HEADLIGHTS THEY JUST COMPLETELY STOPPED WORKING AND IT'S A WIRING PROBLEM.
Incident date: May 1, 2018
TAKATA RECALL - MY DRIVE IS FLASHING WHICH IS TO DO WITH MY TRANSMISSION AND I'M HAVING WIRING PROBLEMS ALSO. ALSO I HAVE NO BRIGHT HEADLIGHTS THEY JUST COMPLETELY STOPPED WORKING AND IT'S A WIRING PROBLEM.
Incident date: May 1, 2018
TAKATA RECALL - MY DRIVE IS FLASHING WHICH IS TO DO WITH MY TRANSMISSION AND I'M HAVING WIRING PROBLEMS ALSO. ALSO I HAVE NO BRIGHT HEADLIGHTS THEY JUST COMPLETELY STOPPED WORKING AND IT'S A WIRING PROBLEM.
Incident date: Aug 29, 2018
I OWNED A 2007 ACURA RDX. ALMOST ONE MONTH AGO, ON AUG 29TH, 2018, I WAS REAR-ENDED ON A FREEWAY, WHILE STOPPED DUE TO TRAFFIC. THE POLICE REPORT SHOWED THE AT-FAULT DRIVER WAS DRIVING AT ABOUT 50MPH. THE IMPACT FROM THIS ACCIDENT BROKE BOTH THE FRONT DRIVER AND PASSENGER SEATBACKS AND HEADRESTS, WHERE THEY WERE ALMOST TOUCHING THE BACK SEATS AND WE WERE LAYING DOWN LOOKING AT THE ROOF OF THE CAR ... Read more
Crash
2 injured
Incident date: Sep 26, 2018
CHECK POWER STEERING SYSTEM WARNING LIGHT CAME ON AFTER BEING PARKED FOR 9 HOURS IN A PARKING DECK AT WORK. AS I WAS GETTING OFF WORK I PLACED MY KEY IN THE IGNITION AND THAT'S WHEN THE LIGHT APPEARED. I TOOK THE KEY OUT AND LET THE CAR SIT FOR A WHILE ABOUT 20 MINUTES AND STARTED THE CAR AGAIN,BUT IT DID THE SAME THING.
Incident date: Sep 26, 2018
CHECK POWER STEERING SYSTEM WARNING LIGHT CAME ON AFTER BEING PARKED FOR 9 HOURS IN A PARKING DECK AT WORK. AS I WAS GETTING OFF WORK I PLACED MY KEY IN THE IGNITION AND THAT'S WHEN THE LIGHT APPEARED. I TOOK THE KEY OUT AND LET THE CAR SIT FOR A WHILE ABOUT 20 MINUTES AND STARTED THE CAR AGAIN,BUT IT DID THE SAME THING.
Incident date: Sep 22, 2018
REAR LIGHTS STOPPED WORKING. I HAVE BREAK LIGHTS AND TURN SIGNAL BUT NO REAR LIGHTS. FRONT SUPENSION (OR SOMETHING UP FRONT)MAKES BOUNCING NOISE AT 45K ON THE VEHICLE.
Incident date: Sep 22, 2018
REAR LIGHTS STOPPED WORKING. I HAVE BREAK LIGHTS AND TURN SIGNAL BUT NO REAR LIGHTS. FRONT SUPENSION (OR SOMETHING UP FRONT)MAKES BOUNCING NOISE AT 45K ON THE VEHICLE.
Incident date: Sep 24, 2018
WHEN COMING TO A STOP AT A RED LIGHT, THE CAR CONTINUED TO ROLL FORWARD. AT THIS TIME, I STEPPED ON THE BRAKE WITH ADDED PRESSURE BUT THE CAR CONTINUED TO ROLL. THEN I SHIFTED THE CAR INTO PARK BUT THAT DID NOT STOP THE VEHICLE AND IT ROLLED INTO A TRUCK IN FRONT AT LESS THAN 5 MPH. THE DEALERSHIP STATES THEY CANNOT DUPLICATE THE INCIDENT AND FOUND NO ERRORS WHILE CONDUCTING THEIR INSPECTIONS.
Crash
Incident date: Sep 24, 2018
WHEN COMING TO A STOP AT A RED LIGHT, THE CAR CONTINUED TO ROLL FORWARD. AT THIS TIME, I STEPPED ON THE BRAKE WITH ADDED PRESSURE BUT THE CAR CONTINUED TO ROLL. THEN I SHIFTED THE CAR INTO PARK BUT THAT DID NOT STOP THE VEHICLE AND IT ROLLED INTO A TRUCK IN FRONT AT LESS THAN 5 MPH. THE DEALERSHIP STATES THEY CANNOT DUPLICATE THE INCIDENT AND FOUND NO ERRORS WHILE CONDUCTING THEIR INSPECTIONS.
Crash
Incident date: Feb 10, 2018
I PURCHASED THE VEHICLE IN DEC 2017. SINCE DEC 2017, THE VEHICLE HAS BEEN IN THE SERVICE CENTER AT THE DEALER 3 TIMES FOR A TOTAL OF 2.5 MONTHS DUE TO SOUNDS WITH THE STEERING COLUMN - SPECIFICALLY THE LOCATION OF THE DRIVER AIRBAG WITHIN THE STEERING COLUMN UNDER THE HORN. THE SOUND WAS IDENTITIED WITHIN THE FIRST 2,000 MILES OF BEING A NEW VEHICLE. THE SOUND BECOMES PRONOUNCED WHEN THE STEERING ... Read more
Incident date: Feb 10, 2018
I PURCHASED THE VEHICLE IN DEC 2017. SINCE DEC 2017, THE VEHICLE HAS BEEN IN THE SERVICE CENTER AT THE DEALER 3 TIMES FOR A TOTAL OF 2.5 MONTHS DUE TO SOUNDS WITH THE STEERING COLUMN - SPECIFICALLY THE LOCATION OF THE DRIVER AIRBAG WITHIN THE STEERING COLUMN UNDER THE HORN. THE SOUND WAS IDENTITIED WITHIN THE FIRST 2,000 MILES OF BEING A NEW VEHICLE. THE SOUND BECOMES PRONOUNCED WHEN THE STEERING ... Read more
Incident date: Sep 21, 2018
DASHBOARD RIGHT ABOVE PASSENGER SIDE AIRBAG IS CRACKING. PART OF DASHBOARD COVERING COULD BREAK LOOSE RIGHT ABOVE AIRBAG ASSEMBLY DURING AIRBAG DEPLOYMENT CAUSING SEVERE INJURY TO PASSENGER. ACURA SHOULD REPLACE ENTIRE DASH COVERING UNDER WARRANTY AS SOON AS POSSIBLE.
Incident date: Sep 18, 2018
TWO DAYS AGO I WAS DRIVING ACURA TSX 2012 ON THE HIGHWAY AND ALL OF A SUDDEN I HAD A MESSAGE WARNING CHECK POWER STEERING AND THE DRIVE WHEEL COMPLETELY LOCKED. IT LASTED A COUPLE OF MINUTES. TOOK THE CAR TO AN ACURA SERVICE CENTER AND HAD TO REPLACE THE ESO UNIT. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED WITH PRIORITY BEFORE PEOPLE DIE OR A TRAGEDY HAPPENS. IT IS NOT BEING ATTENDED AS I... Read more
Incident date: Sep 18, 2018
TWO DAYS AGO I WAS DRIVING ACURA TSX 2012 ON THE HIGHWAY AND ALL OF A SUDDEN I HAD A MESSAGE WARNING CHECK POWER STEERING AND THE DRIVE WHEEL COMPLETELY LOCKED. IT LASTED A COUPLE OF MINUTES. TOOK THE CAR TO AN ACURA SERVICE CENTER AND HAD TO REPLACE THE ESO UNIT. THIS IS A SERIOUS ISSUE THAT NEEDS TO BE ADDRESSED WITH PRIORITY BEFORE PEOPLE DIE OR A TRAGEDY HAPPENS. IT IS NOT BEING ATTENDED AS I... Read more
Incident date: Jun 2, 2017
I BOUGHT THIS CAR ON MOTHER'S DAY 2017. DURING THE FOLLOWING MONTH I HAD THE CHECK ENGINE LIGHT ON NON-STOP, I STARTED RECEIVING ERROR CODES, THEN ON THE WAY TO THE AIRPORT (ONE THE INTERSTATE), THE CAR LITERALLY TURNED OFF. WE ROLLED TO THE AIRPORT WITH NO ELECTRICAL SYSTEM AT ALL, THEN THE CAR FINALLY DIED, THANK GOODNESS WE GOT OUT BECAUSE FOR A FEW MINUTES WE WERE LOCKED IN THE CAR! WE REPL... Read more
Incident date: Sep 18, 2018
WHILE DRIVING TO WORK THIS MORNING ALL SUDDENLY MY CAR POWER STEERING SYSTEM FAILED.
Incident date: Aug 6, 2018
THE REAR HATCH UNEXPECTEDLY CLOSES AND FAILS TO REVERSE WHEN ENCOUNTERING RESISTANCE, WHILE IT IS STATIONARY. I WAS BENT OVER THE REAR BUMPER LOADING ITEMS WHEN SUDDENLY THE REAR HATCH CLOSED ON TOP OF ME. I SQUEEZED OUT AND THE HATCH CLOSED. THE HATCH ALSO UNEXPECTEDLY CLOSED, HITTING MY WIFE IN THE HEAD. ON ANOTHER OCCASION, THE HATCH UNEXPECTEDLY CLOSED WHEN ONLY THE SHOPPING CART WAS NEAR ... Read more
Incident date: Sep 11, 2018
I HAVE ACURA MDX 2005 MODEL THE VSA LIGHTS AND AIRBAGSLIGHTS KEEP COMING UP INTERMITTENTLY AND THERE IS A TRANSMISSION SLIPS TOO. I WONDERED WHY IT WAS NOT RECALLED WHEN OTHERS WERE RECALLED .THE VEHICLE STILL MOVES BUT NOTICING A SLIP IN THE TRANSMISSION POWER
Incident date: Sep 11, 2018
I HAVE ACURA MDX 2005 MODEL THE VSA LIGHTS AND AIRBAGSLIGHTS KEEP COMING UP INTERMITTENTLY AND THERE IS A TRANSMISSION SLIPS TOO. I WONDERED WHY IT WAS NOT RECALLED WHEN OTHERS WERE RECALLED .THE VEHICLE STILL MOVES BUT NOTICING A SLIP IN THE TRANSMISSION POWER
Incident date: Sep 11, 2018
I HAVE ACURA MDX 2005 MODEL THE VSA LIGHTS AND AIRBAGSLIGHTS KEEP COMING UP INTERMITTENTLY AND THERE IS A TRANSMISSION SLIPS TOO. I WONDERED WHY IT WAS NOT RECALLED WHEN OTHERS WERE RECALLED .THE VEHICLE STILL MOVES BUT NOTICING A SLIP IN THE TRANSMISSION POWER
Incident date: Sep 9, 2018
I OWN ACURA TL 2012. LAST WEEK WHEN I WAS DRIVING I SUDDENLY SAW THE STEERING WONT TURN ALL OF A SUDDEN. IT BECAME SO HARD TO TURN THE STEERING. LUCKILY I WAS ABLE TO STOP THE VEHICLE WITHOUT AN ACCIDENT. I LATER GOT THE VEHICLE TOWED TO ACURA DEALER AND THEY DIAGNOSED THAT THE EPS UNIT (ELECTRICAL POWER STEERING) FAILED. I LATER DID RESEARCH ON NHTSA'S WEBSITE AND FOUND THAT LOT OF ACURA TL A... Read more
Incident date: Sep 13, 2018
WHILE PARKED WITH THE ENGINE OFF AT THE GAS STATION MY CHILD ATTEMPTED TO EXIT THE VEHICLE. UPON RELEASING THE DRIVER SIDE BACK SEAT, THE SEAT BELT HAD MY CHILD ENTANGLED TRYING TO GET OUT OF THE CAR. THE SEAT BELT WAS UNBUCKLED/UNLATCHED YET IT SOMEHOW ENTRAPPED MY CHILD . I WAS UNABLE TO LOOSEN THE SEAT BELT AND IT CONTINUED TO RETRACT AND TIGHTEN ON MY CHILD. MY CHILD WAS ALSO UNABLE TO LOOSEN ... Read more
Incident date: Sep 10, 2018
WHEN I PURCHASED THE CAR IN 2014 THE FIRST WEEK I DETECTED A NOISE ON THE REAR OF THE CAR, I WENT TO THE ACURA SERVICE CENTER AND THEY FOUND PROBLEM WITH THE ACTUATORS, THEY RECEIVED THE VISIT FROM AN USA SERVICE CENTER TECHNICIAN AND CONFIRMING A MALFUNCTION ACTUATOR THEY SAID THAT THEY WILL WORK ON A NEW DESIGN. APPARENTLY, THEY DID AND SINCE THEM THEY HAVE REPLACE THE ACTUATORS IN 4 OCCASIONS.... Read more
ACURA
MDX SPORT HYBRID
(2018) — VISIBILITY/WIPER
Sep 13, 2018
Incident date: Mar 29, 2018
I PURCHASED THE VEHICLE NEW, IN LATE MARCH 2018; I BELIEVE WE TOOK DELIVERY ON MARCH 29, 2018. WE HAVE HAD AN ONGOING ISSUE WITH THE MEMORY POSITIONING OF THE STEERING WHEEL. OUR VEHICLE HAS THE ADVANCED PACKAGE. INTERMITTENTLY, THE SEAT WILL GO TO THE MEMORIZED POSITION, BUT THE STEERING WHEEL WILL STAY IN THE POSITION FOR EXITING THE VEHICLE. THAT POSITION IS IN THE HIGHEST POSITION THE STEER... Read more
Incident date: Sep 13, 2018
WHILE DRIVING DOWNHILL A CAR APPROX 1000 FEET AHEAD OF ME WAS SLOWING DOWN TO TURN RIGHT WHILE THE CAR WAS STILL TURNING BUT COMPLETELY OUT OF THE INTERSECTION THE AUTOMATIC BRAKES CAME ON AND CAME TO A COMPLETE STOP. THE CAR THAT TURNED RIGHT WAS DOWN THE STREET IT HAD TURNED ON COMPLETELY OUT OF SENSOR RANGE AND THE AUTOMATIC BRAKES WOULD NOT LET OFF, WHEN TRYING TO ACCELERATE IT GOT STUCK IN GE... Read more
Incident date: Sep 13, 2018
WHILE DRIVING DOWNHILL A CAR APPROX 1000 FEET AHEAD OF ME WAS SLOWING DOWN TO TURN RIGHT WHILE THE CAR WAS STILL TURNING BUT COMPLETELY OUT OF THE INTERSECTION THE AUTOMATIC BRAKES CAME ON AND CAME TO A COMPLETE STOP. THE CAR THAT TURNED RIGHT WAS DOWN THE STREET IT HAD TURNED ON COMPLETELY OUT OF SENSOR RANGE AND THE AUTOMATIC BRAKES WOULD NOT LET OFF, WHEN TRYING TO ACCELERATE IT GOT STUCK IN GE... Read more
Incident date: Sep 13, 2018
AFTER SWITCHING TO DRIVE FROM REVERSE THE NAV DISPLAY WOULD NOT SWITCH BACK FROM THE BACK UP CAMERA WHILE DRIVING AHEAD, WHEN A CAR WOULD BE ANYWHERE NEAR MINE ON THE ROAD, STILL IN DRIVE, WHETHER IDLE AT A STOP LIGHT OR IN MOTION ON THE STREET, THE BACK UP SENSORS THAT RESPOND TO PASSING CARS DID NOT BEEP. I TRIED PRESSING THE BACK BUTTON, NAV BUTTON, SETTINGS BUTTON & TURNING THE CAR ON/OFF ALL ... Read more
Incident date: Sep 13, 2018
AFTER SWITCHING TO DRIVE FROM REVERSE THE NAV DISPLAY WOULD NOT SWITCH BACK FROM THE BACK UP CAMERA WHILE DRIVING AHEAD, WHEN A CAR WOULD BE ANYWHERE NEAR MINE ON THE ROAD, STILL IN DRIVE, WHETHER IDLE AT A STOP LIGHT OR IN MOTION ON THE STREET, THE BACK UP SENSORS THAT RESPOND TO PASSING CARS DID NOT BEEP. I TRIED PRESSING THE BACK BUTTON, NAV BUTTON, SETTINGS BUTTON & TURNING THE CAR ON/OFF ALL ... Read more
Incident date: Aug 16, 2018
ELECTRONIC POWER STEERING FAILURE. I HAD JUST DRIVEN MY ACURA FOR APPROXIMATELY 60 MILES AND STOPPED TO GET A BOTTLE OF WATER. WHEN I CAME BACK OUT AND RESTARTED THE CAR, THE EPS FAILURE WARNING APPEARED IN THE INFO CENTER AN A CODE 32 SHOWED UP IN THE MESSAGE CENTER.. I HAD TO DRIVE MY VEHICLE FOR OVER 700 MILES UNTIL I WAS ABLE TO GET IT TO MY LOCAL ACURA DEALER. THEY DIAGNOSED THE PROBLEM A... Read more