Showing 17,413 complaints for ACURA
Incident date: Apr 2, 2019
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED
... , BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.Read more
Incident date: Apr 2, 2019
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED
... , BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.Read more
Incident date: Apr 2, 2019
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED
... , BUT DOES NOT DEFEND THE LOGIC OF THAT DESIGN. I CAN NOT BELIEVE THAT THIS HAS NOT CAUSED SERIOUS SITUATIONS AND ACCIDENTS.Read more
Incident date: Nov 21, 2017
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Incident date: Nov 21, 2017
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Incident date: Nov 21, 2017
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Incident date: Apr 11, 2019
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) BY LEHIGH VALLEY ACURA (333 STATE AVE, EMMAUS, PA 18049, (610) 967-6500), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TRANSMISSION WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RE
... CALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.Read more
Incident date: Apr 18, 2019
AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO
... THE VEHICLE OCCUPANTS. ACURA HAS INDICATED TO ME THAT THEY HAVE RECEIVED A NUMBER OF COMPLAINTS OF THIS NATURE AND IS LOOKING INTO IT. CALLS TO APPLE SUPPORT HAVE RESULTED IN AN ATTITUDE OF INDIFFERENCE AND ATTEMPTS TO ATTRIBUTE THE ISSUE TO ACURA & GOOGLE. APPLE'S CURRENT RESPONSE IS TO SEND AN EMAIL TO [email protected]. THE RESPONSE I AM SEEKING IS TO REQUIRE APPLE/ACURA TO INFORM ACURA CUSTOMERS THAT CARPLAY IS CURRENTLY EXPERIENCES ISSUE AND MAY UNEXPECTEDLY CEASE OPERATION WHILE IN USE AND ADVISE CUSTOMERS TO REFRAIN FROM USING IT UNTIL THE ISSUE IS REMEDIED IN ORDER TO AVOID DRIVER DISTRACTION RESULTING IN POSSIBLE COLLISIONS. ADDITIONALLY I WOULD LIKE TO SEE APPLE & ACURA SETUP SPECIAL EMAIL ADDRESSES FOR OWNERS TO REPORT CARPLAY AND TECHNOLOGY ANOMALIES, WITH A TRACKING SYSTEM IN PLACE TO RESEARCH, ADDRESS THE ISSUES, AND EXPEDITE THE RESOLUTION OF THEM.Read more
Incident date: Jul 6, 2018
HEADLIGHT ASSEMBLY LEAKING AND HOLDING WATER CAUSING DEGRADED ILLUMINATION AND SHORT CIRCUIT HAZARD. THIS IS KNOWN RECALL ISSUE WITH ACURA TSL HEADLIGHT ASSEMBLY AND ACURA MDX TAIL LAMPS, BOTH MADE OF SIMILAR CONSTRUCTION.
Incident date: Feb 20, 2019
RADUAL ACCELERATION ELICITS THE SYMPTOMS OF SHUDDER AND TACH HUNTING THE TRANSMISSION HESITATES AND SHUDDERS WHEN SHIFTING INTO 2ND AND 3RD GEARS. DRIVING TO WORK 128 MASS HIGHWAY
Incident date: Mar 10, 2018
I HAVE A PHONE TO A 88 HONDA, 94 HONDA 99 ACURA EACH OF THOSE VEHICLES HAVE HAD PROBLEMS WITH THE AIR CONDITION. I'M IN THE PROCESS OF SEARCHING FOR A NEW VEHICLE BUT I WILL NEVER BUY ANOTHER HONDA DUE TO THE AIR CONDITION PROBLEMS UNLESS THERE WAS A GUARANTEE THAT YOU GUYS WILL STAND BEHIND THE AIR CONDITIONS.
Incident date: Mar 10, 2018
I HAVE A PHONE TO A 88 HONDA, 94 HONDA 99 ACURA EACH OF THOSE VEHICLES HAVE HAD PROBLEMS WITH THE AIR CONDITION. I'M IN THE PROCESS OF SEARCHING FOR A NEW VEHICLE BUT I WILL NEVER BUY ANOTHER HONDA DUE TO THE AIR CONDITION PROBLEMS UNLESS THERE WAS A GUARANTEE THAT YOU GUYS WILL STAND BEHIND THE AIR CONDITIONS.
Incident date: Apr 11, 2019
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO ADD STARTER FLUID TO THE VEHICLE IN ORDER TO GET IT TO DRIVE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 278
... ,000.Read more
Incident date: Apr 23, 2019
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFO
... RMATION EMAILED TO ME FROM THE GENTLEMAN I SPOKE WITH ON THE PHONE DOES NOT SHOW THE WORK DONE I'M VERY ANGRY AND FEEL LIKE MY LIFE COULD'VE BEEN ENDED ALL BECAUSE OF A PROBLEM THAT SHOULD HAVE BEEN FIXEDRead more
Incident date: Apr 23, 2019
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFO
... RMATION EMAILED TO ME FROM THE GENTLEMAN I SPOKE WITH ON THE PHONE DOES NOT SHOW THE WORK DONE I'M VERY ANGRY AND FEEL LIKE MY LIFE COULD'VE BEEN ENDED ALL BECAUSE OF A PROBLEM THAT SHOULD HAVE BEEN FIXEDRead more
Incident date: Apr 23, 2019
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFO
... RMATION EMAILED TO ME FROM THE GENTLEMAN I SPOKE WITH ON THE PHONE DOES NOT SHOW THE WORK DONE I'M VERY ANGRY AND FEEL LIKE MY LIFE COULD'VE BEEN ENDED ALL BECAUSE OF A PROBLEM THAT SHOULD HAVE BEEN FIXEDRead more
Incident date: Apr 19, 2019
THE FRONT PASSENGER DOOR HANDLE STARTED SMOKING AND BURNING ON MY VEHICLE. IT MELTED PART OF THE DOOR HANDLE AND LEFT MOST OF THE ELECTRICAL EQUIPMENT INOPERATIVE INCLUDING THE INABILITY TO START THE CAR. THE VEHICLE WAS PARKED/STATIONARY & OFF AT THE TIME OF OCCURRENCE.
Fire
Incident date: Feb 1, 2019
WHILE DRIVING WITH THE LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL ON, THE VEHICLE WOULD UNEXPECTEDLY BRAKE FOR NO REASON. THIS HAPPENED SEVERAL TIMES. WITH LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL OFF, THE VEHICLE WOULD OCCASIONALLY GIVE A "BRAKE NOW" WARNING FOR NO REASON. DEALER CLAIMS THAT THE ISSUE HAS BEEN CORRECTED BUT IT IS UNKNOWN IF THIS IS CORRECT.
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A TURN, A LOUD BOOM SOUND WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE SOUND CAUSED THE WHEELS TO "MOVE UP AND DOWN". THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS N
... O RECALL AND NOTHING COULD BE DONE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND REPAIRED. THE DIAGNOSIS AND REPAIR SPECIFICS WERE NOT DISCLOSED. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: Apr 22, 2019
VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEE
... D. THE FIRST INCIDENT WAS REPORTED TO THE DEALERSHIP AND TO ACURA CORPORATE. NOTHING WAS NOTED AS FAULTY OR CORRECTED.Read more
Incident date: Apr 19, 2019
A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT
... IT A WAS VERY SCARY COUPLE OF MINUTES. ITURNED THE RDX OFF FOR A MINUTE, RESTATED AND THEN CONTINUED OUR TRIP. I TOOK THE RDX TO THE ACURA DEALER IN MACON THE FOLLOWING DAY AND EVEN THOUGH THE CHECK ENGINE LIGHT CAME ON NO CODES WERE STORED. THE SERVICE DEPARTMENT DID A HARD RESET OF THE SYSTEM HOPING TO FIX THE PROBLEM. THEY SEEM TO THINK THAT ACURA IS COMING OUT WITH A SOFTWARE FIX SOON BUT THAT ALWAYS SEEMS TO BE THE STANDARD ANSWER. I'M NOW AFRAID TO LET MY WIFE DRIVE THE RDX. ACURA NEEDS TO FIX THIS PROBLEM ASAP BEFORE SOMEONE GETS KILLED.Read more
Incident date: Apr 20, 2017
TRANSMITION PROBLEM ( ELECTRICAL )
Incident date: Dec 28, 2017
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE
... VEHICLE THE SALESMAN MADE A BIG DEAL ABOUT THE REARVIEW MIRRORS AUTOMATICALLY AIMING DOWN AS THE CAR IS PUT IN REVERSE. THIS SAFETY FEATURE ALLOWS THE DRIVER TO SEE WHAT IS ON THE GROUND NEAR THE REAR TIRES WHEN BACKING UP.AFTER APPROXIMATELY ONE YEAR THE REARVIEW MIRRORS NO LONGER AIMED DOWN. THE DEALER NOW SAYS THAT IS VEHICLE NEVER DID THIS AND I HAVE ASKED ABOUT IT AT 3 DIFFERENT SERVICE APPOINTMENTS. ALSO ABOUT THE SPARE TIRE WEAR , THE DEALER SAID "DON'T WORRY ABOUT IT", AFTER I COMPLAINED ABOUT IT. ORDI CASEMENT # 11194881 NO ACCIDENT OR INJURY HAS OCCURRED BUT THE COMPLAINT IS PROACTIVE PREVENTION SINCE THE POTENTIAL FOR AN ACCIDENT OR INJURY IS POSSIBLE.. ALSO THE REARVIEW MIRROR PROBLEM HAS BEEN AROUND SINCE 2010 BASED ON READING ACURA BLOGS POSTED BY OWNERS.Read more
Incident date: Dec 28, 2017
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE
... VEHICLE THE SALESMAN MADE A BIG DEAL ABOUT THE REARVIEW MIRRORS AUTOMATICALLY AIMING DOWN AS THE CAR IS PUT IN REVERSE. THIS SAFETY FEATURE ALLOWS THE DRIVER TO SEE WHAT IS ON THE GROUND NEAR THE REAR TIRES WHEN BACKING UP.AFTER APPROXIMATELY ONE YEAR THE REARVIEW MIRRORS NO LONGER AIMED DOWN. THE DEALER NOW SAYS THAT IS VEHICLE NEVER DID THIS AND I HAVE ASKED ABOUT IT AT 3 DIFFERENT SERVICE APPOINTMENTS. ALSO ABOUT THE SPARE TIRE WEAR , THE DEALER SAID "DON'T WORRY ABOUT IT", AFTER I COMPLAINED ABOUT IT. ORDI CASEMENT # 11194881 NO ACCIDENT OR INJURY HAS OCCURRED BUT THE COMPLAINT IS PROACTIVE PREVENTION SINCE THE POTENTIAL FOR AN ACCIDENT OR INJURY IS POSSIBLE.. ALSO THE REARVIEW MIRROR PROBLEM HAS BEEN AROUND SINCE 2010 BASED ON READING ACURA BLOGS POSTED BY OWNERS.Read more
Incident date: Feb 27, 2019
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONT
... ROL OUT ON THE EXPRESSWAY, THE CAR WILL NOT MAINTAIN ITS SET SPEED ON A DOWNHILL GRADE, IT GETS JERKY AND INCREASES SPEED AS MUCH AS 10-12 MPH UNLESS I RIDE THE BRAKE. I HAVE HAD IT BACK TO THE DEALER TWICE NOW, THE FIRST TIME THEY DID ALL THE UPDATES ON THE COMPUTER AND FUEL PUMP...ITS JUST AS BAD IF NOT WORSE. THE CAR IS NOT SAFE AND SHOULD HAVE A COMPLETE RECALL!!! THE NEXT QUESTIONS ASK FOR A SPECIFIC TIME AND DATE...THIS IS ONGOING AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY.Read more
Incident date: Feb 27, 2019
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONT
... ROL OUT ON THE EXPRESSWAY, THE CAR WILL NOT MAINTAIN ITS SET SPEED ON A DOWNHILL GRADE, IT GETS JERKY AND INCREASES SPEED AS MUCH AS 10-12 MPH UNLESS I RIDE THE BRAKE. I HAVE HAD IT BACK TO THE DEALER TWICE NOW, THE FIRST TIME THEY DID ALL THE UPDATES ON THE COMPUTER AND FUEL PUMP...ITS JUST AS BAD IF NOT WORSE. THE CAR IS NOT SAFE AND SHOULD HAVE A COMPLETE RECALL!!! THE NEXT QUESTIONS ASK FOR A SPECIFIC TIME AND DATE...THIS IS ONGOING AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY.Read more
Incident date: Feb 27, 2019
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONT
... ROL OUT ON THE EXPRESSWAY, THE CAR WILL NOT MAINTAIN ITS SET SPEED ON A DOWNHILL GRADE, IT GETS JERKY AND INCREASES SPEED AS MUCH AS 10-12 MPH UNLESS I RIDE THE BRAKE. I HAVE HAD IT BACK TO THE DEALER TWICE NOW, THE FIRST TIME THEY DID ALL THE UPDATES ON THE COMPUTER AND FUEL PUMP...ITS JUST AS BAD IF NOT WORSE. THE CAR IS NOT SAFE AND SHOULD HAVE A COMPLETE RECALL!!! THE NEXT QUESTIONS ASK FOR A SPECIFIC TIME AND DATE...THIS IS ONGOING AND HAS BEEN HAPPENING SINCE I PURCHASED THE CAR IN JANUARY.Read more
Incident date: Feb 27, 2019
UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE
... (1 IN EACH DIRECTION) FEEDER INTO THE PARKING LOT, FROM THE PUBLIC STREET. THERE WAS SOME TRAFFIC COMING FROM THE LEFT AND SOME COMING FROM THE RIGHT, BUT THERE WAS ROOM TO MERGE AND TURN LEFT ONTO THIS FEEDER, TO EXIT THE LOT. AS I BEGAN TO TURN THE WHEEL AND SLOWLY PRESS ON THE GAS PEDAL, THE CAR BEGAN TO ACCELERATE ' AT A MUCH FASTER RATE THAT WAS SAFE IN THE PARKING LOT, AS THERE WERE OTHER ROWS STILL FEEDING INTO THIS EXIT DRIVE. I SLAMMED ON THE BRAKES, AND THE CAR STOPPED. #2. I HAD BEEN DRIVING ON THE FREEWAY FOR AT LEAST 20 MINUTES AND THEN EXITED THE FREEWAY TO GO HOME. AS I NEARED THE LEFT TURN TO ENTER OUR STREET, I STOPPED TO LET ONCOMING TRAFFIC CLEAR, AND THEN I RELEASED THE FOOT BRAKE AND BEGAN TO TURN AND SLOWLY PRESS ON THE GAS PEDAL. AGAIN, THE CAR BEGAN TO ACCELERATE AT A FASTER RATE THAN WAS SAFE ONTO OUR NARROW STREET AND UP A SMALL HILL WITH LIMITED VISIBILITY. AGAIN, I SLAMMED ON THE BRAKES, AND THE CAR STOPPED ' THANKFULLY OUT OF THE ONCOMING TRAFFIC THAT I HAD JUST CROSSED. IN BOTH SCENARIOS, I HAD NOT BEEN USING ANY CRUISE CONTROL OR ACC. IT APPEARS, BUT IS NOT CERTAIN, THAT SOMEHOW THE ACC WAS ACTIVE, AND WHEN I STOPPED TO TURN LEFT, AND THEN ACCELERATED, THE ACC REENGAGED AND ACCELERATED FAR MORE THAN WAS SAFE. I WOULD ALSO POINT OUT THAT 1. IN BOTH CASES, I WAS TURNING LEFT WHEN THE ACCELERATION OCCURRED, AND 2. IN THE EPISODE AT THE COSTCO, I HAD ONLY JUST STARTED MY CAR, BACKED IT OUT OF A SPACE, AND THEN PROCEEDED TO A TURN.Read more
Incident date: Mar 9, 2019
I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADA
... PTIVE CRUISE CONTROL [WITH LOW SPEED FOLLOW] AND LANE-KEEPING SYSTEMS ENABLED, I DECIDE TO OVERTAKE A SLOWER VEHICLE AHEAD OF ME. I DEPRESS THE ACCELERATOR PEDAL WITHOUT DISABLING THE CRUISE CONTROL FUNCTIONS AND CHANGE LANES TO THE FASTER LANE. JUST AS I EXECUTE THIS MANEUVER, THE ENGINE SIMULTANEOUSLY GOES INTO LIMP MODE -- THE MAXIMUM POWER OUTPUT DECREASES DRAMATICALLY AND THE MALFUNCTION INDICATION LAMP (CEL) IS BLINKING. AT THIS POINT I HAVE TO GET ACROSS ALL LANES OF THE HIGHWAY TO PULL ONTO THE SHOULDER, AND I HAVE TO DO THIS WHILE THE VEHICLE IS SLOWING DOWN. REFERENCING MY OWNER'S GUIDE, I SEE THAT THE BLINKING CEL INDICATES A MISFIRE IN THE ENGINE'S CYLINDERS IS DETECTED, AND AS INSTRUCTED I TURN OFF THE ENGINE IN A "SAFE" PLACE AND WAIT FOR THE ENGINE TO COOL DOWN. WHEN I RESTART THE ENGINE, THE CEL IS CLEARED AND THE VEHICLE RESUMES NORMAL FUNCTION. I TOOK MY VEHICLE IN FOR ITS FIRST SERVICE APPOINTMENT YESTERDAY. I PROVIDED THIS ANECDOTE TO MY SERVICE ADVISOR, AND ASKED THAT WE CHECK ERROR CODE LOGS AND INSPECT COMPONENT SYSTEMS FOR DAMAGE. I WAS INFORMED THAT THERE WERE NO ERROR CODES LOGGED, AND THAT THERE SHOULD BE SUCH A LOG IF, IN FACT, THE CEL WAS INDICATING. ALL COMPONENT SYSTEMS PASSED INSPECTION/DIAGNOSIS. I AM ATTACHING A PDF CONTAINING THE FULL DESCRIPTION TEXT OF THE TICKET SUBMISSION THAT I HAVE MADE TO ACURA CLIENT SERVICES.Read more
Incident date: Oct 22, 2018
RE 2006 ACURA - LETTER FROM CONSTITUENT REQUESTING ASSISTANCE IN FILING A CRIMINAL COMPLAINT AGAINST THE PARTIES INVOLVED IN THE MATTER. *LD THE CONSUMER STATED THE VEHICLE WAS FRAUDULENTLY SOLD. THE VEHICLE APPEARED TO HAVE BEEN IN AN ACCIDENT THAT WAS REPORTED, THE BRAKES WOULD SQUEAK, AND THE CODES WERE CLEARED BEFORE BEING SOLD. *JS
Incident date: Mar 15, 2019
PICKING CHILD FROM SCHOOL, CAR WAS IDLE WHILE WAITING, ONCE I STARTED TO MOVE, THE CAR STARTED TO STALL. I TRIED TO PRESS THE GAS BUT IT WOULDN'T GO AND WHEN IT DID, IT WAS IN SHORT JERKING ACTIONS. I WAS ABLE TO GET OVER TO THE SIDE. THE FULL DASH BOARD LIT UP AND THE CAR FINALLY CUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART IT AND 45 MIN LATER, IT TURNED ON AGAIN. IT WOULDN'T GO FAST AND DRAGGED. S
... HOP GAVE DIAGNOSTIC AND STATED THERE WAS POSSIBLE PROBLEM W THE FUEL PUMP AND SENSORS CAUSE DASHBOARD TO LIGHT UP. THEY WERE ABLE TO TURN IT OFF. THIS WAS ON 3/15/2019. THE CAR CURRENTLY HAS MOMENTS AND THINK THERE MAY BE A BIGGER ISSUE. CALLED ACURA AND THEY STATED MY CAR VIN DOES NOT SHOW ANY RECALLS SO IF IT'S THE FUEL PUMP I WILL NEED TO PAY OUT OF POCKET. HAVE AUTO SHOP REPORT IF NEEDEDRead more
Incident date: Apr 15, 2019
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS.
... WE DID NOT EXPERIENCE THESE ISSUE UNTIL AFTER THE RECALL SOFTWARE UPDATE.Read more
Incident date: Apr 15, 2019
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS.
... WE DID NOT EXPERIENCE THESE ISSUE UNTIL AFTER THE RECALL SOFTWARE UPDATE.Read more
Incident date: Nov 6, 2017
EXCESSIVE OIL CONSUMPTION, IT BURNS AT LEAST 1 QT PER 1000 MILES.
Incident date: Apr 12, 2019
TL* THE CONTACT OWNED A 2009 ACURA TL. WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED AND THE ENGINE REVVED AND DID NOT STOP UNTIL HELP ARRIVED. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WA
... S DAMAGED AND TOWED BY AAA. THE VEHICLE WAS DECLARED TOTALED BY THE INSURANCE COMPANY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE SINCE THE VEHICLE WAS TOTALED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.Read more
Crash
Incident date: Dec 17, 2018
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash
1 injured
Incident date: Dec 17, 2018
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash
1 injured
Incident date: Dec 17, 2018
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash
1 injured
Incident date: Apr 3, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE SLID WHEN THE BRAKE PEDAL WAS DEPRESSED. PRIOR TO THE FAILURE, THE VEHICLE LURCHED FORWARD. THE CONTACT HAD TO APPLY MORE PRESSURE THAN USUAL TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA EXPRESSWAY (700 MORRISSEY BLVD, BOSTON, MA 02122, (855) 814-
... 9680) WHERE IT WAS DIAGNOSED THAT NEW BRAKES NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,716.Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG INDICATOR KEPT ILLUMINATING. FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) INITIALLY DIAGNOSED THAT THE WIRES WERE MALFUNCTIONING. AFTER A TEST WAS PERFORMED, THE INDICATOR REMAINED OFF FOR APPROXIMATELY ONE MONTH. WHEN THE AIR BAG INDICATOR ILLUMINATED AGAIN, THE CONTACT TOOK THE VEHICLE TO AN I
... NDEPENDENT MECHANIC WHO ADVISED HER TO TAKE IT BACK TO THE DEALER BECAUSE IT WAS STILL COVERED UNDER WARRANTY. ANOTHER ACURA DEALER (CROWN ACURA, 3908 W WENDOVER AVE, GREENSBORO, NC 27407) CHANGED THE SEAT BELT BUCKLE, BUT THE FAILURE RECURRED. THE SECOND DEALER HAD TO ORDER ANOTHER PART AND REPAIRED THE VEHICLE AGAIN, BUT THE FAILURE RECURRED APPROXIMATELY SIX MONTHS LATER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,000. *BF CONSUMER STATED SRS LIGHT KEEPS COMING ON. DEALERSHIP FILE HAS A LOG/ HISTRY OF THE VEHICLE MAINTENANCE PLUS MULTI REPAIRS WORK DONE ON THE SRS LIGHT BUT THE PROBLEM STILL EXISTS.*JBRead more
Incident date: Mar 1, 2019
CAR LEAKING POWER STEERING FLUID AND SMOKING UNDERNEATH ENGINE, KEEP HAVING PROBLEMS WITH THE BRAKING SYSTEM AND I SAW RECALLS ON 2004 -2008 MODELS AND AIR BAG ICON ALWAYS ON
Incident date: Mar 1, 2019
CAR LEAKING POWER STEERING FLUID AND SMOKING UNDERNEATH ENGINE, KEEP HAVING PROBLEMS WITH THE BRAKING SYSTEM AND I SAW RECALLS ON 2004 -2008 MODELS AND AIR BAG ICON ALWAYS ON
Incident date: Mar 1, 2019
CAR LEAKING POWER STEERING FLUID AND SMOKING UNDERNEATH ENGINE, KEEP HAVING PROBLEMS WITH THE BRAKING SYSTEM AND I SAW RECALLS ON 2004 -2008 MODELS AND AIR BAG ICON ALWAYS ON
Incident date: Feb 1, 2018
THE CAR USES EXCESSIVE ENGINE OIL. I HAVE TO ADD AT LEAST TWO QUARTERS OF OIL BETWEEN OIL CHANGE.
Incident date: Apr 10, 2019
TL* THE CONTACT OWNS A 2013 ACURA TSX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. SPREEN ACURA (8101 AUTO DR, RIVERSIDE, CA 92504, (951) 335-8955) WAS NOTIFIED AND INDICATED THAT THE MANUFACTURER HAD NOT ISSUED A STEERING RECALL. THE VEHICLE WAS NOT COVERED BY A WARRANTY FOR SERVICING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRE
... D. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.Read more
Incident date: Apr 14, 2019
WHEN SLOWING DOWN AT A YIELD OR A RIGHT TURN ON A GREEN LIGHT TO ABOUT 5-10 MPH AND THEN WHEN PUSHING ON THE GAS PEDAL THERE IS NO ACCELERATION. THE CAR FEELS LIKE IT LOSES POWER AND THEN AFTER A SECOND OR TWO, THE CAR WILL JERK AND ACCELERATE VERY QUICKLY WHILE REVING THE RPM VERY HIGH. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND IS EXTREMELY DANGEROUS WHEN MAKING A RIGHT TURN. THERE HAVE BEEN TI
... MES WHERE I MAKE THE TURN AND THE CAR DOES NOT ACCELERATE AND THEN THERE ARE CARS BEHIND ME THAT MUST SWERVE TO AVOID ME.Read more
Incident date: Apr 14, 2019
WHEN SLOWING DOWN AT A YIELD OR A RIGHT TURN ON A GREEN LIGHT TO ABOUT 5-10 MPH AND THEN WHEN PUSHING ON THE GAS PEDAL THERE IS NO ACCELERATION. THE CAR FEELS LIKE IT LOSES POWER AND THEN AFTER A SECOND OR TWO, THE CAR WILL JERK AND ACCELERATE VERY QUICKLY WHILE REVING THE RPM VERY HIGH. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND IS EXTREMELY DANGEROUS WHEN MAKING A RIGHT TURN. THERE HAVE BEEN TI
... MES WHERE I MAKE THE TURN AND THE CAR DOES NOT ACCELERATE AND THEN THERE ARE CARS BEHIND ME THAT MUST SWERVE TO AVOID ME.Read more
Incident date: Apr 14, 2019
SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED
Incident date: Sep 1, 2018
BURNS ENGINE OIL
Incident date: Mar 30, 2019
STARTING GRINDING AFTER I HAD ALL RECALLS DONE I NOTICED THE VSA LIGHT IS NOW ON AN. DIDNT HAVE ANY ISSUE BEFORE THE VECHICAL AT 25 TO 40 MPH STARTS TO SHUTTER AN MAKES ME FEEL VERY UNSAFE ... I BOUGHT THIS CAR WITH THE SPECIFIC ABILITY TO KEEP ME SAFE AN HAVE EVERYTHING I NEED.