Showing 16,985 complaints for ACURA
Incident date: Nov 6, 2018
THE NEW ACURA EXTERIOR LIGHTING SYSTEMS ARE OBNOXIOUS TO OTHER TRAFFIC BOTH DURING THE DAY AND AT NIGHT. THEY'RE BLINDING. THEY HAVE ZERO TECHNOLOGY BUILT IN TO THEM TO REDUCE INTENSITY WHEN APPROACHING ONCOMING TRAFFIC. IT'S A SAFETY HAZARD TO THE DRIVING PUBLIC.
Incident date: Jan 17, 2018
TL* THE CONTACT OWNS A 2007 ACURA TL. THE CONTACT NOTICED THAT THE PASSENGER SIDE DASHBOARD CONTAINED WIDE CRACKS. THE CONTACT WAS CONCERNED THAT THE AIR BAG COULD DEPLOY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.
Incident date: Oct 25, 2018
CAR STARTED TO DRIVE 'JUMPY', THE LOCAL SHOP DID DIAGNOSE A TRANSMISSION ISSUE ABOUT WHICH ACURA HAD A SERVICE BULLETIN- AT LOW SPEED OR AT SUDDEN ACCELERATION CAR WOULD DRIVE UNEVEN, INTERRUPTED; AT CONSTANT HWY SPEED THERE WOULD NOT BE A PROBLEM; CHECK ENGINE LIGHT TURNED ON EMISSION SYSTEM PROBLEM. LOCAL SHOP DID REGULAR MAINTAINENCE AS THE SERVICE LIGHT HAD TURNED ON, DIAGNOSED THE FAULT IN CO
... NCORDANCE TO ACURA'S OWN SERVICE BULLETIN HOWEVER UPON TRAVEL TO ACURA DEALERSHIP THIS WAS 'NOT REPRODUCIBLE'. UPON RETURNING HOME CAR STARTED AGAIN TO INTERRUPT WITHOUT CHECK ENGINE LIGHT ON. DIAL OF RPM JUMPS UP AND DOWN WITHOUT REMAINING EVEN ATA CONSTANT SPEED. CAR HAS NEW SPARK PLUGS, OIL, FILTERS, HOWEVER THE LOCAL SHOP HAS DEFERRED THE REST FOR THE DEALERSHIP. ACURA DEALER IN SAVANNAH EXPLAINED THAT THE ISSUE IS IN FACT NOT A 'RECALL' AND I SHOULD BRING THE CAR BACK IF IT DOES THE SAME. HOWEVER PER BULLETIN THE COVERAGE LASTS FOR CARS UP TO 80K MILES AND MINE STARTED THIS AT 79+ AND BY THE TIME I WOULD DRIVE BACK TO THE NEAREST DEALERSHIP IT WOULD PROBABLY EXCEED 80K MILES, WHICH THEY SAID THEY WOULD TAKE INTO CONSIDERATION SHOULD THIS RECUR. OBVIOUSLY THE ISSUE IS KNOWN BUT BECAUSE IT IS NOT A OFFICIAL 'RECALL' THEY WOULD DO NOTHING.Read more
Incident date: Oct 31, 2018
SUN ROOF SHATTERED WHILE CAR WAS GOING 65 MPH AND STRAIGHT ON AN INTERSTATE HIGHWAY. THE WEATHER WAS CLEAR, TEMPERATURE AROUND 60 DEGREES, 11:00 AM. FORTUNATELY THE SUNROOF COVER WAS CLOSED. OVER THE NEXT TWO HOURS PIECES OF THE GLASS BROKE OFF, SCRATCHING AND GOUGING THE BODY.
Incident date: Sep 10, 2018
DASH BOARD STARTING TO CRACK, AFRAID IF CRACKS WOULD MAKE PASSENGER AIRBAG EXPLODE. CAR HAS LESS THAN 50,000 AND GARAGED.
Incident date: Oct 2, 2018
OIL CONSUMPTION, ENGINE KNOCKING AND CAR FELT OUT OF POWER SPECIALLY IN LOW IN SPEED. FEW TRIPS TO ACURA BUT WAS TOLD THEY COULDN'T FIND ANY PROBLEM. I END UP GETTING RID OF THE CAR AND AFTER FEW MONTHS I BOUGHT OTHER TL SAME YEAR AND MILES AND UNFORTUNATELY HAVE A SAME PROBLEM. ITS USING 70 PERCENT OF OIL WITH IN A MONTH AND AROUND 12000 MILES...SO I HAVE TO FILL UP OIL BUT MAJOR ISSUE IS WHILE
... I AM TRYING TO ACCELERATE 50 PERCENT OF THE TIME CAR MOVE VERY SLOW WITH ENGINE KNOCKING SOUND AND FEW TIMES GOT HONKED BECAUSE OF THE CAR COMING BEHIND ME WHEN YOU JUST MADE A RIGHT TURN AND ALSO WHEN TAKING OF FROM STOP SIGN OR AT THE LIGHT IT FELT SO SLUGGISH .THIS IS MY 6TH TL BUT I NEVER HAD A PROBLEM IN LAST 4 BECAUSE MAY BE OLDER MODEL BUT LAST 2 2012 I HAVE EXPERIENCE THE SAME PROBLEM.Read more
Incident date: Aug 16, 2018
WHILE DRIVING MY CAR MY RPMS FLUCTUATE AND MY CAR CAN'T SEEM TO GET INTO GEAR. IT IS ALL OVER THE PLACE AND VERY SCARY AT TIMES. IT SEEMS TO BE SOMETHING WITH THE TRANSMISSION AND ALSO A VERY COMMON PROBLEM. THIS SHOULD NOT BE THE CONSUMERS PROBLEM. ACURA SHOULD BE LIVING UP TO THERE NAME BY FIXING THIS PROBLEM. ACURAS SHOULD NEVER HAVE A TRANSMISSION PROBLEM. THATS WHY MY HUSBAND AND I ARE LOYAL
... CUSTOMERS. I AM VERY DISAPPOINTING.Read more
Incident date: Aug 28, 2018
WHEN MY GAS CAP WARNING LIGHT KEPT GOING ON IN SPITE OF MY LOOSENING IT AND TIGHTENING IT AND THEN MY EMISSION SYSTEM LIGHT CAME ON, I BROUGHT THE CAR TO THE DEALER. THEY FOUND THAT THERE WAS A LEAK IN THE CONNECTION BETWEEN THE FILLER PIPE AND THE GAS TANK. BOTH HAD TO BE REPLACED ON A CAR WITH 3,037 MILES ON IT. IN THE PROCESS, I WAS GIVEN FALSE INFORMATION ABOUT THE WORK THAT WAS DONE, WHICH I
... DID NOT DISCOVER UNTIL A SECOND INCIDENT IN WHICH THE REAR PROPELLOR SHAFT CAME LOOSE FORCED THEM TO EXPLAIN WHAT HAPPENED.Read more
Incident date: Aug 28, 2018
WHEN MY GAS CAP WARNING LIGHT KEPT GOING ON IN SPITE OF MY LOOSENING IT AND TIGHTENING IT AND THEN MY EMISSION SYSTEM LIGHT CAME ON, I BROUGHT THE CAR TO THE DEALER. THEY FOUND THAT THERE WAS A LEAK IN THE CONNECTION BETWEEN THE FILLER PIPE AND THE GAS TANK. BOTH HAD TO BE REPLACED ON A CAR WITH 3,037 MILES ON IT. IN THE PROCESS, I WAS GIVEN FALSE INFORMATION ABOUT THE WORK THAT WAS DONE, WHICH I
... DID NOT DISCOVER UNTIL A SECOND INCIDENT IN WHICH THE REAR PROPELLOR SHAFT CAME LOOSE FORCED THEM TO EXPLAIN WHAT HAPPENED.Read more
Incident date: Oct 17, 2018
THIS IS RELATED TO COMPLAINT #11143782. TWO MONTHS AFTER MY GAS TANK WAS REPLACED DUE TO A FAULTY CONNECTION BETWEEN IT AND THE FILLER PIPE, THE BOLTS HOLDING THE REAR PROPELLOR SHAFT CAME LOOSE AS I WAS DRIVING ON A BUSY CITY STREET, MAKING THE CAR UNDRIVABLE. AT THAT TIME, MY CAR HAD 3761 MILES ON IT. THE CAR HAD TO BE FLATBED TOWED TO THE ACURA DEALER, WHERE I WAS TOLD THAT THE BOLTS HAD "BACKE
... D OUT AND THE SHAFT WAS RUBBING ON SAFETY HOLDERS." THE BOLTS WERE REPLACED WITH OEZM BOLTS WITH LOC-TITE.Read more
Incident date: Oct 3, 2018
I WAS DRIVING MY 2012 ACURA TSX WHEN MY STEERING BECAME VERY DIFFICULT TO TURN AND ALMOST CAUSED ME TO GET INTO AN ACCIDENT. A WARNING SIGN CAME UP ON MY DASHBOARD SAYING "CHECK POWER STEERING". I ONLY HAVE 79,000 MILES ON MY VEHICLE AND HAVE SEEN TONS OF OTHER COMPLAINTS REGARDING THIS ISSUE. ADDITIONALLY, ACURA/HONDA PROVIDED A WARRANTY EXTENSION ON EARLIER MODELS.
Incident date: Oct 17, 2018
THE POWER STEERING LIGHT WENT ON WHEN I STARTED THE CAR. TRIED TO DRIVE THE CAR AND IT WAS VERY STIFF.THE CAR WAS HARD TO DRIVE ABOVE 20 MPH. THE NEXT MORNING THE LIGHT WAS OFF AND THE STEERING WAS NORMAL. WENT TO DEALER AND THEY STATED THE EPS NEEDED TO BE REPLACED AT $ 1,700
Incident date: Oct 24, 2018
I AM HAVING PROBLEMS WITH MY AIR BAG LIGHT KEEPS COMING ON THE DASH BOARD, SAYING CHECK AIR BAG SYSTEM. THIS HAPPENS EVERYDAY WHEN DRIVING.
Incident date: Oct 19, 2018
CHECK AIR BAG SYSTEM KEEPS COMING ON.
Incident date: Sep 6, 2018
MY NAME IS [XXX] AND I WOULD LIKE TO FILE A COMPLAINT WITH ACURA LOCATED AT THE FOLLOWING TAKATA RECALL ACURA CORPORATE OFFICE HEADQUARTERS AMERICAN HONDA MOTOR CO., INC. 1919 TORRANCE BLVD. TORRANCE, CA 90501-2746 USA CORPORATE PHONE NUMBER: 1-800-999-1009 FAX NUMBER: 1-310-783-3023 CUSTOMER SERVICE NUMBER: 1-800-382-2238 MY COMPLAINT/CONCERN: WHY HAS THERE NOT BEEN A RECALL ON A MAJ
... OR AND NUMEROUS AMOUNT OF ISSUES (AND COMPLAINTS FROM A WIDESPREAD OF CUSTOMERS REGARDING THE SAME EXACT ISSUE WITH THE SAME EXACT VEHICLE) CONCERNING ELECTRIC POWER STEERING OF THE 2012 ACURA TSX? THIS ISSUE NEEDS TO BE RECALLED BY ACURA BUT INSTEAD THE CONSUMERS ARE PAYING THOUSANDS OF DOLLARS TO GET THE ELECTRIC POWERING STEERING REPAIRED (WHICH CAN ONLY BE REPROGRAMMED BY ACURA). ACURA HAS IT SET UP WHERE ONLY ACURA AND HONDA CAN REPROGRAM ISSUES SUCH AS THIS AND I GUESS THAT STILL KEEPS THE MONEY INSIDE THEIR COMPANY SO WE THE CONSUMER CAN NOT TAKE IT ELSEWHERE WHERE IT MAY BE CHEAPER FINANCIALLY TO GET REPAIRED. I CONTACTED ACURA CUSTOMER RELATIONS IN CALIFORNIA THROUGH EMAIL AND FAX INITIALLY. I THEN ON SPOKE ON THE TELEPHONE WITH THE DISTRICT MANAGER, APRIL BLANK AND HER SUPERVISOR, [XXX]. DURING THE CONVERSATION I ASK WAS THERE A RECALL ON THE ELECTRIC POWER STEERING AND THERE ANSWER WAS NO. I SHOWED THEM THE LIST OF CONSUMER COMPLAINTS WITH THE SAME EXACT VEHICLE AND MENTIONED TO THEM BOTH THAT THERE SHOULD BE A RECALL AND THEIR ANSWER WAS VERY NON-CHALENT AND BASICALLY TELLING MY WARRANTY IS OVER BECAUSE MY CAR IS OVER 150,000 AND THERE IS ABSOLUTELY NOTHING ACURA CAN DO TO ASSIST. NOW I NOT QUITE SURE WHAT THE WARRANTY HAS TO DO WITH A RECALL THAT I SUGGESTED, BUT I GUESS THEY WERE TRYING TO FIND ANYWAY OUT NOT TO ASSIST WITH HELPING WITH THE ELECTRIC STEERING PROBLEM. I CANT DRIVE THAT CAR BECAUSE IF IT LOCKS UP ON ME WHILE DRIVING IT TO THE ACURA DEALERSHIP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Incident date: Oct 26, 2018
THE CAR TURNS OFF WHILE DRIVING SIMILAR TO PROBLEM I HAD WITH MY 1999 HONDA CRV INGITION SWITCH BEEN DOING IT FOR SEVERAL DAYS TODAY SMOKE CAME OUT FROM THE STEERING COLUM
Incident date: May 1, 2018
MOTOR FRAMES OR ENGINE CRADLE ON THE PASSENGER SIDE IS BADLY RUSTED, AND IT ABOUT TO FALL APART. I HAVE BEEN LOOKING FOR REPLACEMENT PART, AND EVERYONE OF THEM THAT THAT I HAVE FOUND HAS THE SAME PROBLEM. I FOUND OUT THE PROBLEM WHEN I WAS TRYING TO REPLACE THE FRONT ROTORS BACK IN JUNE OF THIS YEAR 2018 AND I HAVE NOT BEEN DRIVING IT BECAUSE I ALSO NEED TO REPLACE THE DRIVE AXLE AND I COULDN'T FI
... ND THE ENGINE CRADLE FOR REPLACEMENT, I COULDN'T DO ANYTHING WITH IT.Read more
Crash
Incident date: May 1, 2018
MOTOR FRAMES OR ENGINE CRADLE ON THE PASSENGER SIDE IS BADLY RUSTED, AND IT ABOUT TO FALL APART. I HAVE BEEN LOOKING FOR REPLACEMENT PART, AND EVERYONE OF THEM THAT THAT I HAVE FOUND HAS THE SAME PROBLEM. I FOUND OUT THE PROBLEM WHEN I WAS TRYING TO REPLACE THE FRONT ROTORS BACK IN JUNE OF THIS YEAR 2018 AND I HAVE NOT BEEN DRIVING IT BECAUSE I ALSO NEED TO REPLACE THE DRIVE AXLE AND I COULDN'T FI
... ND THE ENGINE CRADLE FOR REPLACEMENT, I COULDN'T DO ANYTHING WITH IT.Read more
Crash
Incident date: Oct 23, 2018
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES
... THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.Read more
Incident date: Oct 23, 2018
VOICE RECOGNITION WITH APPLE CARPLAY AND 3RD PARTY APPS FAILS TO FUNCTION WHICH CAN LEAD TO DRIVER DISTRACTION RESULTING IN COLLISIONS. THIS IS AN APPLE ISSUE, NOT AN ACURA ISSUE. THIRD PARTY APPS FOR APPLE CARPLAY HAVE BEEN RELEASED SEVERAL WEEKS AGO FROM THIS DATE BUT VOICE RECOGNITION WILL NOT WORK WITH THEM, AT LEAST IN THE 2019 ACURA RDX (LISTED AS COMPATIBLE) AND MOST LIKELY ALL VEHICLES
... THAT DO NOT HAVE TOUCHSCREENS. I HAVE DONE EXHAUSTIVE TESTING ON THIS ISSUE AND REPORTED IT TO THE HIGHEST LEVELS OF APPLE THAT APPLECARE WILL ALLOW ME TO GO BUT I GET 'STONEWALLED' ABOUT THIS WITH APPLE CLAIMING IT IS A PROBLEM WITH GOOGLE MAPS AND WAZE, NOT CARPLAY. HOWEVER BOTH APPS USE THE THE SAME GUI WHICH SENDS ME A MESSAGE THAT IT IS AN ISSUE WITH THE CARPLAY SOFTWARE LIBRARY, NOT THE 3RD PARTY APPS. HOWEVER APPLE REFUSES TO ACKNOWLEDGE THIS OR GIVE A HIGH PRIORITY TO RESOLVING IT. I AM OF THE OPINION IT IS A SERIOUS SAFETY ISSUE AS IT CAN LEAD TO DRIVER DISTRACTION RESULTING IN ACCIDENTS AND POSSIBLE INJURY OR DEATH. I HAVE SUGGESTED TO APPLE, AND GOOGLE THAT THE APPS BE DISABLED IN CARPLAY UNTIL THIS ISSUE IS RESOLVED BUT HAVE FAILED TO RECEIVE ANY ACKNOWLEDGEMENT TO THIS SUGGESTION. EXTENSIVE DOCUMENTATION OF APPLE'S REFUSAL TO ACKNOWLEDGE THIS ISSUE IS AVAILABLE UPON REQUEST. THIS HAS BEEN AN ISSUE FOR MANY WEEKS NOW. WITH THE LATEST ATTEMPT ON THE DATE BELOW. GOOGLE, CREATOR OF THE CURRENT 3RD PARTY APPS HAS ALSO BEEN INFORMED WITH NO RESPONSE.Read more
Incident date: Jun 5, 2018
I TRAVELED 150 MILES TO PURCHASE A 2012 ACURA TSX AT CALIDAD MOTORS IN CONCORD CA. I WAS TOLD MY DEAL WENT THROUGH SO THAT IS WHY I DROVE THAT FAR. WHEN I GOT THERE, CHECKED OUT THE CAR AND STATED THE ISSUES TO THE DEALERSHIP, WHICH WERE PROMISED IN THE DEAL PAPER WORK THAT THEY WOULD GET FIXED. I HAVE CONTACTED DEALER AND THE DEALERSHIP REFUSES TO CONTACT ME BACK OR ASSIST ME IN THIS REPAIR. I E
... XPRESSED THAT THEY SOLD ME A VEHICLE THAT HAD BEEN IN AN ACCIDENT, DUE TO WHAT THE REPAIR SHOP HAD TOLD ME. I WAS TOLD TO SEND IN THE PHOTOS AND A VIDEO OF THE DAMAGED BUMPER AND FOG LAMP AREA. THEY STILL HAVE NOT RESPONDED TO ME. SINCE THEN, MY BUMPER HAS FALLEN OFF AND CAUSED DAMAGE TO THE VEHICLE. I HAD MY HUSBAND PUT THE BUMPER BACK ON TO THE VEHICLE.Read more
Crash
Incident date: Jun 5, 2018
I TRAVELED 150 MILES TO PURCHASE A 2012 ACURA TSX AT CALIDAD MOTORS IN CONCORD CA. I WAS TOLD MY DEAL WENT THROUGH SO THAT IS WHY I DROVE THAT FAR. WHEN I GOT THERE, CHECKED OUT THE CAR AND STATED THE ISSUES TO THE DEALERSHIP, WHICH WERE PROMISED IN THE DEAL PAPER WORK THAT THEY WOULD GET FIXED. I HAVE CONTACTED DEALER AND THE DEALERSHIP REFUSES TO CONTACT ME BACK OR ASSIST ME IN THIS REPAIR. I E
... XPRESSED THAT THEY SOLD ME A VEHICLE THAT HAD BEEN IN AN ACCIDENT, DUE TO WHAT THE REPAIR SHOP HAD TOLD ME. I WAS TOLD TO SEND IN THE PHOTOS AND A VIDEO OF THE DAMAGED BUMPER AND FOG LAMP AREA. THEY STILL HAVE NOT RESPONDED TO ME. SINCE THEN, MY BUMPER HAS FALLEN OFF AND CAUSED DAMAGE TO THE VEHICLE. I HAD MY HUSBAND PUT THE BUMPER BACK ON TO THE VEHICLE.Read more
Crash
Incident date: Jun 5, 2018
I TRAVELED 150 MILES TO PURCHASE A 2012 ACURA TSX AT CALIDAD MOTORS IN CONCORD CA. I WAS TOLD MY DEAL WENT THROUGH SO THAT IS WHY I DROVE THAT FAR. WHEN I GOT THERE, CHECKED OUT THE CAR AND STATED THE ISSUES TO THE DEALERSHIP, WHICH WERE PROMISED IN THE DEAL PAPER WORK THAT THEY WOULD GET FIXED. I HAVE CONTACTED DEALER AND THE DEALERSHIP REFUSES TO CONTACT ME BACK OR ASSIST ME IN THIS REPAIR. I E
... XPRESSED THAT THEY SOLD ME A VEHICLE THAT HAD BEEN IN AN ACCIDENT, DUE TO WHAT THE REPAIR SHOP HAD TOLD ME. I WAS TOLD TO SEND IN THE PHOTOS AND A VIDEO OF THE DAMAGED BUMPER AND FOG LAMP AREA. THEY STILL HAVE NOT RESPONDED TO ME. SINCE THEN, MY BUMPER HAS FALLEN OFF AND CAUSED DAMAGE TO THE VEHICLE. I HAD MY HUSBAND PUT THE BUMPER BACK ON TO THE VEHICLE.Read more
Crash
Incident date: Oct 23, 2018
THE BACKUP CAMERA STAYED ON EVEN WHEN THE VEHICLE WAS IN FORWARD MOTION - THE CONTINUOUS REAR VIEW ON DISPLAY SCREEN WAS A DRIVING DISTRACTION WHILE DISABLING OTHER FEATURES.
Incident date: Oct 23, 2018
TWO DAYS AGO, MY VEHICLE WAS RUNNING ABOUT 45MPH ON A SIDESTREET. AN UNEXPECTED BRAKING WAS EXPERIENCED WITHOUT ME APPLYING THE BRAKE, VSA LIGHT WENT ON. I HAD EXPERENCED 3 TIMES OF UNEXPECTED BRAKING, VSA LIGHT COMING - FOR THE SAME DAY. SO I DECIDED TO CHANGE INSPECT THE BRAKES. THE BRAKES AND ROTORS ARE STILL GOOD BUT I DECIDED TO CHANGE THEM ANYWAY. (FRONT: BRAKE PADS AND ROTORS, REAR:
... BRAKE PADS ONLY TODAY, I WAS DRIVING ON A FREEWAY JUST BEFORE 7AM, WITH A SPEED OF ABOUT 65MPH, SUDDENLY MY VEHICLE MADE AN EXPECTED BRAKING WITHOUT ME PUSHING THE BRAKE. MY VEHICLE ALMOST WENT OUT OF CONTROL FOR A SECOND BUT I WAS ABLE TO HANDLE IT. I NOTICED THAT VSA LIGHT WENT ON - BUT THE ROAD WAS CLEAR, NO BUMPS, NO DEBRIS, JUST PLAIN ROAD.Read more
Incident date: Oct 21, 2018
WHILE DRIVING ON A HIGHWAY THE 'CHECK POWER STEERING SYSTEM LIGHT' CAME ON AND LOCKED MY STEERING WHEEL. THIS VERY DANGEROUS AND CONIDERED LIFE RISK- NO PRIOR WARNING AT ALL GIVEN. MY CAR ONLY HAS 74K MILES, NEVER THOUGHT THIS COULD HAPPENED AT SUCH LOW MILEAGE.
Incident date: Aug 17, 2018
FRONT PASSENGER MISALIGNMENT ALLOWING RAIN WATER TO SEEP INSIDE THE VEHICLE. THIS WAS A NEW VEHICLE PURCHASE. IT WAS ONLY DISCOVERABLE WHEN A FRONT SEAT PASSENGER WAS RIDING IN THE NEW VEHICLE WHILE IT WAS RAINING. THE LEAK WAS ONGOING FOR AN UNSPECIFIED TIME, FROM THE TIME THE VEHICLE LEFT THE MANUFACTURER, HONDA UNTIL THE TIME THE DEALERSHIP TOOK DELIVERY OF THE VEHICLE, RADLEY ACURA, FALLS C
... HURCH, VA. HONDA NORTH AMERICA HAS ADMITTED THAT IT WAS A FACTORY DEFECT AND DO NOT NOT WANT TO DO A BUY BACK. HONDA CLAIMS THE REPAIRS FORM LEAKS ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD CORRECT MOISTURE ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD. HONDA DOES NOT PROVIDE AN EXPLANATION ON HOW THE MOISTURE WILL IMPACT THE ELECTRONICS IN THE VEHICLE OR CORRECT MOLD GROWTH. HONDA NOR THE DEALER HAVE BEEN COOPERATIVE OR RESPONSIVE TO THE CONCERNS OF THE BUYER. WHEN THE NEW VEHICLE WAS DELIVERED, IT HAD APPROXIMATELY 20 MILES ON IT. THE PURCHASE PRICE OF THE VEHICLE WAS $42,000. BUYERS MADE A DOWN PAYMENT OF $24,000. RADLEY ACURA IS IN POSSESSION OF THE VEHICLE. HONDA & RADLEY HAVE NOT BEEN RESPONSIVE AND FEEL THAT THE PURCHASERS DO NOT HAVE AN ALTERNATIVE BUT TO ACCEPT A DEFECTIVE NEW VEHICLE THAT LEAKS WHEN IT RAINS. RADLEY CLAIMS THEY HAVE CORRECTED THE MISALIGNED PASSENGER DOOR. PURCHASERS HAVE NO CONFIDENCE IN THE VEHICLE BECAUSE OF SAFETY CONCERNS. HOW HAS THE MOISTER AFFECTED THE ELECTRICAL SYSTEM? HONDA HAS ADMITTED THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSE THIS PROBLEM. THERE IS NO DISPUTE THAT WATER AND MOISTURE ENTERED INTO THE VEHICLE FOR AN UNSPECIFIED TIME. BUYERS EXPECTED TO PURCHASE A NEW VEHICLE WHERE WATER MOISTURE & RAIN WATER HAD NOT BEEN ENTERING A NEW VEHICLE FOR AN UNDETERMINABLE TIME.Read more
Incident date: Aug 17, 2018
FRONT PASSENGER MISALIGNMENT ALLOWING RAIN WATER TO SEEP INSIDE THE VEHICLE. THIS WAS A NEW VEHICLE PURCHASE. IT WAS ONLY DISCOVERABLE WHEN A FRONT SEAT PASSENGER WAS RIDING IN THE NEW VEHICLE WHILE IT WAS RAINING. THE LEAK WAS ONGOING FOR AN UNSPECIFIED TIME, FROM THE TIME THE VEHICLE LEFT THE MANUFACTURER, HONDA UNTIL THE TIME THE DEALERSHIP TOOK DELIVERY OF THE VEHICLE, RADLEY ACURA, FALLS C
... HURCH, VA. HONDA NORTH AMERICA HAS ADMITTED THAT IT WAS A FACTORY DEFECT AND DO NOT NOT WANT TO DO A BUY BACK. HONDA CLAIMS THE REPAIRS FORM LEAKS ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD CORRECT MOISTURE ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD. HONDA DOES NOT PROVIDE AN EXPLANATION ON HOW THE MOISTURE WILL IMPACT THE ELECTRONICS IN THE VEHICLE OR CORRECT MOLD GROWTH. HONDA NOR THE DEALER HAVE BEEN COOPERATIVE OR RESPONSIVE TO THE CONCERNS OF THE BUYER. WHEN THE NEW VEHICLE WAS DELIVERED, IT HAD APPROXIMATELY 20 MILES ON IT. THE PURCHASE PRICE OF THE VEHICLE WAS $42,000. BUYERS MADE A DOWN PAYMENT OF $24,000. RADLEY ACURA IS IN POSSESSION OF THE VEHICLE. HONDA & RADLEY HAVE NOT BEEN RESPONSIVE AND FEEL THAT THE PURCHASERS DO NOT HAVE AN ALTERNATIVE BUT TO ACCEPT A DEFECTIVE NEW VEHICLE THAT LEAKS WHEN IT RAINS. RADLEY CLAIMS THEY HAVE CORRECTED THE MISALIGNED PASSENGER DOOR. PURCHASERS HAVE NO CONFIDENCE IN THE VEHICLE BECAUSE OF SAFETY CONCERNS. HOW HAS THE MOISTER AFFECTED THE ELECTRICAL SYSTEM? HONDA HAS ADMITTED THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSE THIS PROBLEM. THERE IS NO DISPUTE THAT WATER AND MOISTURE ENTERED INTO THE VEHICLE FOR AN UNSPECIFIED TIME. BUYERS EXPECTED TO PURCHASE A NEW VEHICLE WHERE WATER MOISTURE & RAIN WATER HAD NOT BEEN ENTERING A NEW VEHICLE FOR AN UNDETERMINABLE TIME.Read more
Incident date: Apr 4, 2016
SOLD TO CARMAX 4/04/2016 STILL GETTING RECALL NOTICES PLEASE REMOVE MY NAME FROM YOUR LIST
Incident date: Jun 11, 2018
THE TRANSMISSION SHIFT VERY HARD AND WHEN I RELEASE THE GAS PEDAL THE CAR STAR TO BRAKE AND ACCELERATE BY HIM SELF AND IT'S DANGER AND ANNOYING
Incident date: Oct 15, 2018
DRIVING NORTHBOUND ON I-17 IN PHOENIX, APPROXIMATELY 70-75 MPH WITH LIMITED TRAFFIC. THE SUNROOF EXPLODED. ACURA REFUSED TO REPAIR THE FAULTY SUNROOF AND I WAS REFERRED TO INSURANCE.
Incident date: Oct 16, 2018
THE DASHBOARD PANEL OF MY 04 ACURA TL IS SEVERELY CRACKED. MY CONCERN IS IF IN THE EVENT AN AIRBAG DID DEPLOY DUE TO FALSE SENSORS OR EVEN DUE TO AN ACCIDENT, HOW MUCH DAMAGE WILL THIS CAUSE ME? I UNDERSTAND THAT AN AIRBAG WILL ANNIHILATE THE DASH IF ACTIVATED AND HOPEFULLY DAMAGES ARE MINIMAL BUT THAT WAS TESTED WITH A DASHBOARD PANEL THAT WAS FULLY INTACT. I'M A LITTLE CONCERNED SINCE I ALSO
... HAVE 98 FORERUNNER AND THE DASH PANEL IS NEARLY EMACULANT. I FEEL THERE IS A MANUFACTURING DEFECT IN THE PLASTIC IN THESE VEHICLES THAT SHOULD BE RECALLED AND FIXED.Read more
Incident date: Oct 16, 2018
THE DASHBOARD PANEL OF MY 04 ACURA TL IS SEVERELY CRACKED. MY CONCERN IS IF IN THE EVENT AN AIRBAG DID DEPLOY DUE TO FALSE SENSORS OR EVEN DUE TO AN ACCIDENT, HOW MUCH DAMAGE WILL THIS CAUSE ME? I UNDERSTAND THAT AN AIRBAG WILL ANNIHILATE THE DASH IF ACTIVATED AND HOPEFULLY DAMAGES ARE MINIMAL BUT THAT WAS TESTED WITH A DASHBOARD PANEL THAT WAS FULLY INTACT. I'M A LITTLE CONCERNED SINCE I ALSO
... HAVE 98 FORERUNNER AND THE DASH PANEL IS NEARLY EMACULANT. I FEEL THERE IS A MANUFACTURING DEFECT IN THE PLASTIC IN THESE VEHICLES THAT SHOULD BE RECALLED AND FIXED.Read more
Incident date: Oct 16, 2018
THE DASHBOARD PANEL OF MY 04 ACURA TL IS SEVERELY CRACKED. MY CONCERN IS IF IN THE EVENT AN AIRBAG DID DEPLOY DUE TO FALSE SENSORS OR EVEN DUE TO AN ACCIDENT, HOW MUCH DAMAGE WILL THIS CAUSE ME? I UNDERSTAND THAT AN AIRBAG WILL ANNIHILATE THE DASH IF ACTIVATED AND HOPEFULLY DAMAGES ARE MINIMAL BUT THAT WAS TESTED WITH A DASHBOARD PANEL THAT WAS FULLY INTACT. I'M A LITTLE CONCERNED SINCE I ALSO
... HAVE 98 FORERUNNER AND THE DASH PANEL IS NEARLY EMACULANT. I FEEL THERE IS A MANUFACTURING DEFECT IN THE PLASTIC IN THESE VEHICLES THAT SHOULD BE RECALLED AND FIXED.Read more
Incident date: Oct 9, 2018
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 75 MPH ON A BUSY INTERSTATE HIGHWAY, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE ELECTRIC PARKING BRAKE, BLIND SPOT, AND "STOP DRIVING" MESSAGES AND INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MAPLETON PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411), B
... UT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A SOFTWARE UPDATE ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,649.Read more
Incident date: Oct 9, 2018
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 75 MPH ON A BUSY INTERSTATE HIGHWAY, THE VEHICLE SUDDENLY FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE ELECTRIC PARKING BRAKE, BLIND SPOT, AND "STOP DRIVING" MESSAGES AND INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO MAPLETON PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411), B
... UT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A SOFTWARE UPDATE ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,649.Read more
Incident date: Oct 13, 2018
TL* THE CONTACT OWNS A 2006 ACURA TL. WHILE DRIVING 60 MPH, THE VEHICLE BECAME DIFFICULT TO STEER WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 240,000.
Incident date: Oct 13, 2018
I WAS DRIVING DOWN THE FREEWAY WHEN MY SUNROOF SPONTANEOUSLY SHATTERED. THERE WERE NO OTHER VEHICLES BY ME AND I WAS NOT DRIVING UNDER AN OVERPASS
Incident date: May 2, 2018
FRAME AND UNDERCARRIAGE OF THIS AUTO CONDEMNED BY SERVICE DEPT. DUE TO PREMATURE RUSTING OF FRAME. AUTO ALWAYS GARAGED. FRAME RUST APPEARED AT 40,000 MILES.
Incident date: May 2, 2018
FRAME AND UNDERCARRIAGE OF THIS AUTO CONDEMNED BY SERVICE DEPT. DUE TO PREMATURE RUSTING OF FRAME. AUTO ALWAYS GARAGED. FRAME RUST APPEARED AT 40,000 MILES.
Incident date: Jul 31, 2015
TAKATA RECALL: I WAS INVOLVED IN AN MVA (7/31/2015) THE "AT FAULT" PARTY FAILED TO YIELD THE RIGHT OF WAY, AMONG NUMEROUS OTHER NEGLIGENCE TO BE PROVEN AT TRIAL. I WAS THE ONLY INDIVIDUAL OCCUPYING THE VEHICLE VIN NUMBER: [XXX]. BOTH DRIVER AND PASSENGER AIRBAGS DEPLOYED CAUSING MULTIPLE BODILY INJURIES. I WILL ATTACHED DETAILED INFORMATION. I REQUEST AN INVESTIGATION INTO THE SAFETY OF THE AIRB
... AGS IN THAT VEHICLE. KINDEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TRRead more
Crash
1 injured
Incident date: Sep 11, 2018
POWER STEERING SPIT OUT OIL EVERYWHERE
Incident date: Sep 11, 2018
POWER STEERING SPIT OUT OIL EVERYWHERE
Incident date: Oct 3, 2018
MY 2004 ACURA TL IS MY FIRST CAR OWNED. WHEN I PUT THE CAR IN DRIVE I CAN ONLY ACCELERATE TO 20-30MPH ON THE HIGHWAY. BECAUSE, THE CAR WOULD NOT ACCELERATE ON A STRAIGHT WAY OR UP HILLS. THIS IS A DANGEROUS MANUFACTURE MALFUNCTION WITH ACURA TRANSMISSIONS FOR THE CONSUMERS FINANCIALLY AND PHYSCIALLY. I WOULD APPRECIATE A RECALL BEING DONE ON MY 2004 ACURA TL BECAUSE I LOVE THIS CAR AND WOULD LOVE
... TO KEEP IT. I AM A COLLEGE STUDENT AND DO NOT HAVE THE MONEY TO INSTALL ANOTHER TRANSMISSION AND THE SAME THING HAPPENS AGAIN. I HAVE READ MANY REVIEWS ABOUT TRANSMISSINS FAILURES ON HONDA/ACURA TRANSMISSIONS. I THOUGHT ACURA WAS A GREAT BRAND, BUT ACURA CEO AND HEADQUARATERS HAVE TO KNOW THAT CONSUMERS ARE FRUSTRATED AND ANGRY REGARDING TRANSMISSIONS AND OTHER RELATED ISSUES DUE TO THE TRANSMISSIONS.Read more
Incident date: Oct 3, 2018
MY 2004 ACURA TL IS MY FIRST CAR OWNED. WHEN I PUT THE CAR IN DRIVE I CAN ONLY ACCELERATE TO 20-30MPH ON THE HIGHWAY. BECAUSE, THE CAR WOULD NOT ACCELERATE ON A STRAIGHT WAY OR UP HILLS. THIS IS A DANGEROUS MANUFACTURE MALFUNCTION WITH ACURA TRANSMISSIONS FOR THE CONSUMERS FINANCIALLY AND PHYSCIALLY. I WOULD APPRECIATE A RECALL BEING DONE ON MY 2004 ACURA TL BECAUSE I LOVE THIS CAR AND WOULD LOVE
... TO KEEP IT. I AM A COLLEGE STUDENT AND DO NOT HAVE THE MONEY TO INSTALL ANOTHER TRANSMISSION AND THE SAME THING HAPPENS AGAIN. I HAVE READ MANY REVIEWS ABOUT TRANSMISSINS FAILURES ON HONDA/ACURA TRANSMISSIONS. I THOUGHT ACURA WAS A GREAT BRAND, BUT ACURA CEO AND HEADQUARATERS HAVE TO KNOW THAT CONSUMERS ARE FRUSTRATED AND ANGRY REGARDING TRANSMISSIONS AND OTHER RELATED ISSUES DUE TO THE TRANSMISSIONS.Read more
Incident date: Oct 3, 2018
MY 2004 ACURA TL IS MY FIRST CAR OWNED. WHEN I PUT THE CAR IN DRIVE I CAN ONLY ACCELERATE TO 20-30MPH ON THE HIGHWAY. BECAUSE, THE CAR WOULD NOT ACCELERATE ON A STRAIGHT WAY OR UP HILLS. THIS IS A DANGEROUS MANUFACTURE MALFUNCTION WITH ACURA TRANSMISSIONS FOR THE CONSUMERS FINANCIALLY AND PHYSCIALLY. I WOULD APPRECIATE A RECALL BEING DONE ON MY 2004 ACURA TL BECAUSE I LOVE THIS CAR AND WOULD LOVE
... TO KEEP IT. I AM A COLLEGE STUDENT AND DO NOT HAVE THE MONEY TO INSTALL ANOTHER TRANSMISSION AND THE SAME THING HAPPENS AGAIN. I HAVE READ MANY REVIEWS ABOUT TRANSMISSINS FAILURES ON HONDA/ACURA TRANSMISSIONS. I THOUGHT ACURA WAS A GREAT BRAND, BUT ACURA CEO AND HEADQUARATERS HAVE TO KNOW THAT CONSUMERS ARE FRUSTRATED AND ANGRY REGARDING TRANSMISSIONS AND OTHER RELATED ISSUES DUE TO THE TRANSMISSIONS.Read more
Incident date: Jul 1, 2018
RPMS ARE FLUCTUATING. TACHOMETER BOUNCES UP AND DOWN WHEN SLOWLY ACCELERATING
Incident date: Jul 1, 2018
RPMS ARE FLUCTUATING. TACHOMETER BOUNCES UP AND DOWN WHEN SLOWLY ACCELERATING
Incident date: Sep 3, 2018
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHEN THE VEHICLE WAS IN ANY GEAR, THE KEY COULD BE REMOVED FROM THE IGNITION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 12V573000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER TO DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120
... ,000.Read more
Incident date: Oct 7, 2018
WHILE MY VEHICLE WAS IN MOTION THE VSA LIGHT CAME ON AND MY VEHICLE STARTED SLOWING DOWN AND JUMPING LIKE BRAKING ON IT'S OWN. WITHOUT MY EVEN TOUCHING MY BRAKE PEDAL. I WAS ON THE HIGHWAY GOING ABOUT 40 MILES AND MY 2005 ACURA MDX DID THIS. I ALMOST GOT INTO AN ACCIDENT BECAUSE A TRUCK WAS COMING BEHIND ME AT ABOUT MORE OR SO 60 TO MILES. I HAD TO LITERALLY VEER OFF TO THE BREAKDOWN DOWN LINE. TH
... IS WAS VERY SCARY. PLEASE FIND A WAY TO CORRECT THIS ON THIS TYPE OF VEHICLE. I AM SO AFRAID TO DRIVE MY CAR PASS 40 MILES ANYWHERE NOW.Read more