Showing 17,413 complaints for ACURA
Incident date: May 11, 2019
THE LAST SAFETY RECALL DID NOT FIX A BASIC PROBLEM. THIS IS A BUG IN THE SOFTWARE THAT IS VERY UNLIKELY TO BE FIXED AT THE DEALER WITHOUT A SOFTWARE FIX. ITS NOT MECHANICAL AND WILL NOT HAPPEN DURING A DRIVE TEST. (COMPLETELY RANDOM) PROBLEM: COASTING OR DEACCELERATING AND STEPPING ON THE GAS WILL CAUSE THE TRANSMISSION TO GO INTO NEUTRAL, DISCONNECT FROM THE ENGINE. THE SAME EFFECT IF THE BRAKE
... WAS APPLIED. AFTER 1-2 SECONDS IT WILL RECOVER. *TR*JB CONSUMER STATED BUG IN THE ACURA SOFTWARE SECOND EXPERIENCE: WENT TO ACCELERATE AND NOTHING HAPPENED. EVERY ERROR MESSAGE THAT COULD BE DISPLAYED WAS FLASHING. ENGINE, PARKING BRAKE, EMISSION, SIDE WARNING, TRANSMISSION, (ALL)AND WAS STUCK IN 3RD GEAR (LOW GEAR) AND WOULD NOT SHIFT UP OR DOWN. (RPM SHOULD HAVE BEEN 2000, BUT WAS 4000 AT 70MPH.) FOUND AN OFF RAMP AFTER 6 MILES TO PULL OFF AND SHUT DOWN THE ENGINE TO RESET THE COMPUTER. TURNED THE ENGINE ON, AND NORMAL OPERATION AND ALL THE WARNINGS STILL DISPLAYED. CONTINUED TO DESTINATION OR 200+ MILES AND SEVERAL STOPS, ALL WARNINGS WHERE RESET. THIS WILL HAPPEN DURING AN 8 HOUR TRIP AT LEAST ONCE. CRUISE CONTROL IS ON AND FAIRLY FLAT AND EASY DRIVE FOR 20-30 MIN. THE ENGINE IS IN ITS MOST ECONOMIC CONDITION FOR 20 TO 30 MIN. PULL INTO TRAFFIC AN ACCELERATE, RPM DROPS, TRANSMISSION IS IN NEUTRAL, AND COSTING FOR 2-3 SEC. THEN IT SHIFTS TO 3RD GEAR (4000 RPM) AT 70MPH AND STAYS THERE, UNTIL RESET.*JBRead more
Incident date: May 1, 2019
I LOST POWER STEERING DRIVING TO WORK AT INTERSTATE SPEEDS A COUPLE OF WEEKS AGO. I HAVE BEEN DRIVING THIS ROUTE TO WORK FOR MANY YEARS AND THIS EXPERIENCE STARTLED ME. THIS SITUATION COULD HAVE BECOME FATAL VERY QUICKLY WITH A LESS EXPERIENCED DRIVER.THE REPLACEMENT COST IS EXPENSIVE AND THE EPS MODULE NEEDED FOR REPAIR IS NOT EASY TO FIND. NONE OF THE LOCAL ACURA DEALERS WILL WORK WITH ME SO MY
... CAR IS SITTING IN A STORAGE YARD WHILE I TRY TO FIGURE OUT WHAT TO DO. AS A RESULT, I AM WITHOUT A CAR TO GET TO WORK EVERYDAY. TO ADD INSULT TO INJURY, I JUST GOT THE CAR OUT OF THE SHOP FOR A "SOFT PEDAL" BRAKE FAILURE, THAT HAPPENED AT HIGHWAY SPEEDS TOO. THIS ISSUE ALSO COULD HAVE ENDED VERY DIFFERENTLY WITH LESS EXPERIENCE BEHIND THE WHEEL. THAT REPAIR WAS EXPENSIVE AND IT DID NOT RESTORE THE BRAKING SYSTEM TO ORIGINAL FEEL. THE CAR STOPS BETTER BUT JUST NOT AS WELL AS IT DID BEFORE. LET ME REITERATE, THE CAR DOES NOT HAVE THAT MANY MILES ON IT. I MIGHT EXPECT THESE PROBLEMS FROM A VEHICLE WITH TWICE THIS MILEAGE,BUT NOT FROM A CAR WITH LESS THAN 100, 000 MILES.Read more
Incident date: May 1, 2019
I LOST POWER STEERING DRIVING TO WORK AT INTERSTATE SPEEDS A COUPLE OF WEEKS AGO. I HAVE BEEN DRIVING THIS ROUTE TO WORK FOR MANY YEARS AND THIS EXPERIENCE STARTLED ME. THIS SITUATION COULD HAVE BECOME FATAL VERY QUICKLY WITH A LESS EXPERIENCED DRIVER.THE REPLACEMENT COST IS EXPENSIVE AND THE EPS MODULE NEEDED FOR REPAIR IS NOT EASY TO FIND. NONE OF THE LOCAL ACURA DEALERS WILL WORK WITH ME SO MY
... CAR IS SITTING IN A STORAGE YARD WHILE I TRY TO FIGURE OUT WHAT TO DO. AS A RESULT, I AM WITHOUT A CAR TO GET TO WORK EVERYDAY. TO ADD INSULT TO INJURY, I JUST GOT THE CAR OUT OF THE SHOP FOR A "SOFT PEDAL" BRAKE FAILURE, THAT HAPPENED AT HIGHWAY SPEEDS TOO. THIS ISSUE ALSO COULD HAVE ENDED VERY DIFFERENTLY WITH LESS EXPERIENCE BEHIND THE WHEEL. THAT REPAIR WAS EXPENSIVE AND IT DID NOT RESTORE THE BRAKING SYSTEM TO ORIGINAL FEEL. THE CAR STOPS BETTER BUT JUST NOT AS WELL AS IT DID BEFORE. LET ME REITERATE, THE CAR DOES NOT HAVE THAT MANY MILES ON IT. I MIGHT EXPECT THESE PROBLEMS FROM A VEHICLE WITH TWICE THIS MILEAGE,BUT NOT FROM A CAR WITH LESS THAN 100, 000 MILES.Read more
Incident date: Apr 10, 2019
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE CONTACT COULD NOT MOVE THE STEERING WHEEL. IN ADDITION, ON OTHER OCCASIONS IT WAS HARD FOR THE CONTACT TO MAKE TURNS. THE CONTACT MENTIONED THAT IT WAS VERY SELDOM WHEN THE STEERING FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO BARBER FORD (640 E 8TH ST, HOLLAND, MI 49423 (616) 396-2361) WHERE THE MECH
... ANICS STATED THAT THE VEHICLE WAS FINE AND HAD NO FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. THE VIN WAS NOT VALID.Read more
Incident date: Apr 13, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARRY FORCE ACURA (1634 WESTGATE CIR, BRENTWOOD, TN 37027 (615) 377-0500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE N
... OT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE BUT WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (PARTS DISTRIBUTION DISCONNECT).Read more
Incident date: Feb 5, 2019
TRANSMISSION IS JERKY, CHOKING AND DOESN'T REACT FOR 3-4 SECONDS. I TOOK IT TO THE DEALER AND THEY RESET A TRANSMISSION CODE WITHOUT REPLACING MY TRANSMISSION WITH A NEW ONE.
Incident date: Apr 4, 2019
TAKATA RECAL: PERHAPS A MONTH AGO I ATTWEMPTED TO GET INFORMATION RE RECALLS FOR THIS CAR ON YOUR SITE. THE ANSWER WAS THAT IOT HAD DEFECTIVE AIRBAGS. I CONTACTED A DEALER WHO INFORMED ME THAT I WAS MISTAKEN. I AM ASKING IF YOU HAVE ANY EVIDENCE OF SUCH A DEFECT AND COULD PROVIDE ME WITH INFORMATION TO SHOW THE DEALER IF THERE HAS BEEN A DEFECT IN THE PAST.
Incident date: May 11, 2019
ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDI
... NG AND RESEAL HER EYE LID.Read more
1 injured
Incident date: May 11, 2019
ON THE AFTERNOON OF MAY 11, 2011 I PUSHED THE BUTTON TO CLOSE MY CAR TRUNK HATCH AND MY 13 Y/O DAUGHTER RAN INTO A SHARP EDGE OF THE HATCH CUTTING HER FRONT RIGHT EYE LASH. THERE IS A MANUFACTURER-BUILT SHARP EDGE THAT CAUSED THE CUT. SHOULD THE EDGE HADN'T BEEN IN THAT LOCATION, SHE WOULDN'T HAVE CUT HER EYE LID. WE IMMEDIATELY TOOK MY DAUGHTER TO THE HOSPITAL EMERGENCY ROOM TO STOP THE BLEEDI
... NG AND RESEAL HER EYE LID.Read more
1 injured
Incident date: Feb 18, 2019
2016-2018: NOTICED CAR OCCASIONALLY HESITANT LIKE NOT 'GETTING' INTO GEAR BUT NO STALLING. WIFE DRIVING CAR AND STALLS WHILE STOPPED AT A LIGHT. SIMPLY RESTARTS CAR WITH NO ISSUE. FEBRUARY 2019: WIFE DRIVING CAR AND STALLS BUT WHEN RESTARTED, ALL LIGHTS IN DASH ARE ON AND CAR WILL ONLY MOVE FORWARD AT IDLE SPEED AND THROTTLE COMPLETELY NOT RESPONSIVE (E.G., CAN PRESS GAS PEDAL TO FLOOR WITH NO
... ACCELERATION). REGAL ACURA (2615 LAKELAND HILLS BLVD BLDG 2, LAKELAND, FL 33805, (863) 262-4238)) VISIT 1 (MARCH 2019): MATTHEW IN SERVICE. REGAL SERVICE DOES FULL CHECK AND REPORTS 'NOTHING WRONG.' MARCH 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. REGAL ACURA VISIT 2 (MARCH 2019): BRING BACK TO MATTHEW AND THEY REPEAT CHECK AND FINDING NOTHING WRONG. I INSIST ON FUEL LINE FLUSH WHICH I PAY FOR. APRIL 2019: VEHICLE CONTINUES WITH HESITANCY AND STALLS. I CALL MATTHEW IN REGAL ACURA SERVICE AND LET HIM KNOW THAT THERE IS A RECALL (P3W MDX) ON THIS ISSUE. REGAL ACURA PERFORMS SOFTWARE UPDATE. VEHICLE CONTINUES TO EXHIBIT HESITANCY WHILE DRIVING. APRIL 2019: I RECEIVE LETTER FROM ACURA AUTOMOBILE DIVISION OUTLINING THE RECALL: 1.SAFETY CONSEQUENCE PER RECALL: 'REDUCED FUEL FLOW TO THE ENGINE COMBINED WITH VEHICLE OPERATION IN HIGH TEMPERATURE CONDITIONS CAN RESTRICT VEHICLE ACCELERATION AND/OR CAUSE AN ENGINE STALL, WHICH INCREASES RISK OF CRASH.' 2.WHAT WILL ACURA DO? 'THE DEALER WILL UPDATE THE SOFTWARE FOR THE ENGINE CONTROL UNIT'. IF THE DIAGNOSTIC SCAN CONFIRMS A PREVIOUS OCCURRENCE OF ENGINE STALLING, THE FUEL PUMP WILL BE REPLACED FOR FREE.' I HAVE HAD MULTIPLE CALLS WITH REGAL ACURA AND ACURA NATIONAL AND THEY WILL NOT REPLACE FUEL PUMP NOR WILL THEY LET ME PURCHASE A NEW FUEL PUMP BECAUSE THERE ARE NONE AVAILABLE DUE TO THE RECALL!!! I FEEL THIS CAR IS UNSAFE TO DRIVE WITH CURRENT FUEL PUMP AS OUTLINED IN THE ATTACHED RECALL LETTER.Read more
Incident date: May 10, 2019
WHILE DRIVING THE CAR MADE A LEFT TURN ON IT'S ON REAL FAST THEN ALL MY DASH LIGHTS LITE UP LIKE A CHRISTMAS TREE. THE STEERING WHEEL AS ALSO STUCK IN A RIGHT HAND TURN BUT STILL DRIVING STRAIGHT. THIS WAS A VERY SCARY SITUATION.
Incident date: May 10, 2019
WHILE DRIVING THE CAR MADE A LEFT TURN ON IT'S ON REAL FAST THEN ALL MY DASH LIGHTS LITE UP LIKE A CHRISTMAS TREE. THE STEERING WHEEL AS ALSO STUCK IN A RIGHT HAND TURN BUT STILL DRIVING STRAIGHT. THIS WAS A VERY SCARY SITUATION.
Incident date: Mar 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 ACURA TL. THE CONTACT STATED THAT THE AIR BAGS WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 19V182000 (AIR BAGS). THE CONTACT WAS UNCERTAIN IF THE REPAIR WAS COMPLETED BECAUSE AFTER THE REPAIR THE VEHICLE WAS RETAINED AND MONTHS LATER ANOTHER NOTIFICATION WAS SENT FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE
... DEALER WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA, 70003, (504) 464-4004) SERVICED BOTH RECALL CAMPAIGNS. THE DEALER HAD NOT TOLD THE CONTACT ABOUT THE AIR BAG LIGHT BEING ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE WAS NOT AVAILABLE.Read more
Incident date: May 9, 2019
SOMETIME THE AIRBAG LIGHT GOES OFF AND STAY OFF AFTER THE START WHICH IS NORMAL BUT SOMETIME IT STAYS ON NEVER GO OFF AFTER YOU START IT.
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO CORRECTLY SHIFT GEARS. ALL THE INDICATOR WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE UPON STARTING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE ACURA (875 N STATE RD 7, FORT LAUDERDALE FL (954) 715-7796) WHERE IT WAS DIAGNOSED THAT BAT
... TERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO CORRECTLY SHIFT GEARS. ALL THE INDICATOR WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE UPON STARTING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE ACURA (875 N STATE RD 7, FORT LAUDERDALE FL (954) 715-7796) WHERE IT WAS DIAGNOSED THAT BAT
... TERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO CORRECTLY SHIFT GEARS. ALL THE INDICATOR WARNING LIGHTS WERE ILLUMINATED. ADDITIONALLY, THE VEHICLE FAILED TO ACCELERATE UPON STARTING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RICK CASE ACURA (875 N STATE RD 7, FORT LAUDERDALE FL (954) 715-7796) WHERE IT WAS DIAGNOSED THAT BAT
... TERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.Read more
Incident date: Mar 9, 2019
THE TALE LIGHTS, PARK LIGHTS HAVE DISCONTINUE TO WORK, THE BRAKE LIGHT ABOVE TRUCK DOOR IS NOT WORKING. THERE IS NOT BLOWN FUSE OR BULB. DID NOT REALIZE UNTIL MARCH 9TH, WHEN MY DAUGHTER PULLED ME OVER TO TURN ON MY LIGHTS AT NIGHT. I HAD HEAD LIGHTS BUT NO REAR LIGHTS AT ALL.
Incident date: May 8, 2019
MY 2017 ACURA MDX HAS HAD ALL SERVICE, INCLUDING VOLUNTARY EARLY REPLACEMENT OF OEM TIRES WITH BETTER HYDROPLANING TIRES, AT THE SAME ACURA DEALERSHIP WHERE IT WAS PURCHASED NEW. HAS HAD ALL ROUTINE MAINTENANCE THERE. NO EXTREME WEATHER, NO EXTREME DRIVING, NO FLOODS OR WATER EXPOSURE, NO ACCIDENTS, ONLY TYPICAL SUBURBAN DRIVING IN MID-ATLANTIC USA, NO WHEEL DAMAGE FROM ANYTHING I'M AWARE OF.
... PROBLEM ' RIMS ARE DAMAGED WITH HEAVY SCRATCHES, AT LEAST ONE ONE HAS A CRACK, REAR TWO SHOW CORROSION CLOSE TO WHERE THEY ATTACH TO THE AXLE. EITHER A MAJOR MANUFACTURING DEFECT, SOME KIND OF MISHAP AT THE DEALERSHIP, OR A COMBINATION IS ALL I CAN THINK OF. JUST NOTICED THIS TODAY BUT THE CORROSION HAS OBVIOUSLY BEEN GOING ON A WHILE. CAR WAS MOST RECENTLY SERVICED WITHIN THE PAST MONTH, NO ONE MENTIONED THIS.Read more
Incident date: Oct 18, 2018
SINCE I PURCHASED THE VEHICLE, THE PASSENGER AIRBAG LIGHT DOES NOT ALWAYS GO OUT EVEN WITH MY WIFE WHO WEIGHS 105 LBS IS PROPERLY SEATED WITH SEAT BELT ON.VEHICLE IS PARKED. IN ORDER TO CLEAR THIS, I NEED TO TURN OFF VEHICLE AND RE-START. THIS HAPPENS ON OCCASION BUT IS NOT EVERY TIME. DEALER HAS CHECKED SEVERAL TIMES AND SAID THEY CALIBRATED THE SEAT WEIGHT TO 65 LBS. MY VEHICLE HAS BEEN IN SER
... VICE AT LEAST 4 TIMES FOR THIS ISSUE AND OTHERS THAT ARE INTERMITTENT. I HAVE SEVERAL PHOTOS AND VIDEOS OF THIS ISSUE AND HAVE CURRENTLY FILED LEMON LAW FOR THIS VEHICLERead more
Incident date: May 4, 2019
I JUST PURCHASED THE VEHICLE A WEEK AGO (4/30/2019) AND THE PASSENGER AIR BAG OFF LIGHT IS MALFUNCTIONING. THE DEALER TELLS ME THE LIGHT IS SUPPOSED TO BE ON WHEN NO ONE IS SITTING ON THE SEAT AND THAT THE PASSENGER MUST BE ABOVE 65 POUNDS FOR THE LIGHT TO BE TURNED OFF, BUT MY MOTHER, WHO WEIGHS 95 POUNDS, SAT IN IT LAST WEEKEND AND THE LIGHT REMAINED. I HAVE A PHOTO AND VIDEO. SEEMS LIKE MORE PE
... OPLE ARE HAVING THE SAME PROBLEM, AS READ IN ACURAZINE.COM. THIS HAPPENS SPORADICALLY. THE LIGHT ISN'T ON WHEN I START THE CAR WITH MOM SITTING ON IT, THEN IT COMES ON EVEN WHEN SHE'S APPLYING HER WEIGHT (95 POUNDS) ON THE SEAT. THE CAR IS IN THE DEALERSHIP BUT BASED ON WHAT I'VE READ ONLINE IT DOESN'T SEEM LIKE IT GETS FIXED.Read more
Incident date: Mar 12, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE DRIVER'S SEAT MOVED BACK AND FORTH ON ITS OWN. THE SEAT EVEN CHANGED HEIGHT LEVELS WHILE THE CONTACT WAS DRIVING AND THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CURRY ACURA SCARSDALE (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 19V2560
... 00 (EXTERIOR LIGHTING) AND 19V060000 (FUEL SYSTEM, OTHER). THE DEALER DID NOT DIAGNOSE OR REPAIR THE DRIVER'S SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 169,000.Read more
Incident date: May 4, 2019
WHILE DRIVING STRAIGHT ON RURAL ROAD ALARM PANEL DISPLAYING CHECK POWER STEERING SYSTEM, ALARM AND AUDIBLE AND VISUAL ALARM BLINKING REPEATEDLY, COMPLETE LOSS OF POWER STEERING CONTROL WHILE DRIVING, LUCKILY I HAD JUST PULLED OFF A MAJOR BUSY HIGHWAY ONTO A BACKROAD WHEN THE PROBLEM OCCURRED.
Incident date: Jul 10, 2018
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS
... . SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.Read more
Incident date: Jul 10, 2018
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS
... . SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.Read more
Incident date: Jul 10, 2018
SINCE PURCHASING CAR, I'VE HAD: SQUEAKY BRAKES. ACURA IS AWARE BUT DOES NOT HAVE FIX. LANE DEPARTURE ISSUE. A LOT OF "FALSE POSITIVES" WHICH CAUSES CAR TO SHAKE AND SLOW DOWN - VERY DANGEROUS WHEN ANOTHER CAR IS DRIVING BEHIND. ACURA IS AWARE BUT DOES NOT HAVE FIX. ISSUES WITH RADIO AND APPLE CARE. DOES NOT WORK INTERMITTENTLY. ACURA HAS DONE SOFTWARE UPDATE TO FIX BUT STILL HAVE PROBLEMS
... . SQUEAKY WIPERS. WERE REPLACED IN SEPTEMBER. NEED ANOTHER REPLACEMENT.Read more
Incident date: Apr 24, 2019
TL* THE CONTACT OWNS A 2017 ACURA MDX. WHILE DRIVING APPROXIMATELY 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING OR AN IMPACT. SHATTERED GLASS FELL ONTO THE CONTACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HOPKINS ACURA OF FAIRFIELD (877-360-1950, LOCATED AT 2459 AUTO MALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS DETERMINED THAT THE FAILURE WAS UNUSUAL AND WAS NOT COVERED BY THE WARRANTY.
... THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.Read more
Incident date: Apr 26, 2019
THEIR INFLATABLE SEALANT DOES NOT WORK. WE WERE ON THE ROAD AND HAD A FLAT, PULLED OVER GOT THE COMPRESSOR OUT HOOKED TO FLAT ALL THAT HAPPENED WAS AIR BLOWING OUT THE HOLE IN THE TIRE. BY THE GRACE OF GOD A MAN STOPPED AND HE WAS A TIRE REPAIR MAN THAT WAS GOING TO ACALL ON A BIG TRUCK TIRE PROBLEM HE PATCHED OUR TIRE AND INFLATED IT AND WE WERE ON OUR WAY HOME. WHAT IF HE DID NOT COME ALONG, WE
... WERE IN AN AREA WITH POOR PHONE RECEPTION, MY WIFE FINALLY GOT WITH ROADSIDE ASSISTANCE AND THEY WERE GOING TO SEND SOMEONE TO TOW IT TO CLOSEST DEALERSHIP. MY WIFE TOLD THEM THAT THE TIRE MAN HAD SOLVED THE TIRE PROBLEM BUT NOT TO CLOSE THIS COMPLAINT OUT. THIS COULD HAVE BEEN A BIG PROBLEM, EVERY VEHICLE SHOULD COME WITH A SPARE TIRE. WHAT IF IT IS LATE AT NIGHT AND THERE IS NO PHONE RECEPTION????Read more
Incident date: Apr 15, 2015
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Incident date: Apr 15, 2015
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Incident date: Apr 15, 2015
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Incident date: Nov 1, 2018
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN
... CLEANED AS RECOMMENDED IN THE INSTRUCTIONS WITHOUT SUCCESS. THIS IS AN ONGOING PROBLEM FROM 2013 TO CURRENT 2019.Read more
Incident date: Nov 1, 2018
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN
... CLEANED AS RECOMMENDED IN THE INSTRUCTIONS WITHOUT SUCCESS. THIS IS AN ONGOING PROBLEM FROM 2013 TO CURRENT 2019.Read more
Incident date: Nov 1, 2018
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN
... CLEANED AS RECOMMENDED IN THE INSTRUCTIONS WITHOUT SUCCESS. THIS IS AN ONGOING PROBLEM FROM 2013 TO CURRENT 2019.Read more
Incident date: Feb 1, 2017
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND
... SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.Read more
Incident date: Feb 1, 2017
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND
... SINCE THEY COULD NOT REPRODUCE THE HESITATION, THEY DECIDED THERE WAS NOTHING WRONG WITH THE CAR. ANOTHER ISSUE I'VE HAD IS WITH MY BRAKES. AT 13,000 MILES BOTH OF MY FRONT BRAKES WERE WORN DOWN TO THE METAL. WHEN I BROUGHT THE CAR IN, IT WAS NOTED THAT BOTH CALIPERS SEIZED. THE BRAKES AND CALIPERS WERE REPLACED. ABOUT 14,000 MILES LATER, MY RIGHT FRONT BRAKE WAS DOWN TO THE METAL. MY LEFT FRONT BRAKE WAS FINE. AFTER KEEPING MY CAR FOR A WEEK AND CONSULTING WITH THE ENGINEERS IN CALIFORNIA, ACURA DECIDED THERE WAS NOTHING WRONG WITH THE BRAKES AND THAT IT WAS MY DRIVING. I ASKED HOW I ONLY PUT THE RIGHT FRONT BRAKE ON AND NOT THE LEFT. THEY DID NOT HAVE AN ANSWER. BUT BECAUSE THEY COULDN'T FIND ANYTHING WRONG, I HAD TO REPLACE BOTH BRAKES AGAIN.Read more
Incident date: May 1, 2019
SRS LIGHT IS ON. THEREFORE,HAVE THE AIRBAGS BEEN DISABLED? WHAT SHOULD I DO NOW?
Incident date: Mar 18, 2019
SAME AS THE OTHER INCIDENTS SUBMITTED BELOW - MY CAR ACCELERATES WHEN I APPLY THE BRAKES. I HAVE TO TAKE MY FOOT OFF OF THE BRAKES AND REAPPLY BEFORE THE CAR REACTS AND STOPS. THIS FAULT OCCURS WHEN I'M SLOWING DOWN AND ALMOST AT A STOP, SO THIS HAS HAPPENED WHEN I HAVE BEEN IN CLOSE PROXIMITY OF OTHER CARS IN FRONT OF ME, PEOPLE IN CROSSWALKS, APPROACHING MY NEIGHBORHOOD GATE, SLOWING DOWN TO MAK
... E A TURN, SLOWING DOWN WHEN APPROACHING STOP SIGNS - I HAD NO CHOICE BUT TO RUN THE STOP SIGN. THIS HAS HAPPENED 8-9 TIMES. FIRST TIME IT HAPPENED, I THOUGHT IT MIGHT HAVE BEEN MY MISTAKE. AFTER THE 3RD OR 4TH TIME, I WAS SURE IT WAS NOT. I BROUGHT MY CAR BACK TO THE ACURA DEALERSHIP THAT PURCHASED THE CAR FROM. I HAVE TAKEN THE CAR THERE 3 TIMES AND ALL 3 TIMES, AFTER RUNNING INSPECTIONS, I'M TOLD THEY ARE 'UNABLE TO VERIFY CUSTOMER'S CONCERNS' BECAUSE THEY 'CANNOT DUPLICATE THE CONCERN'. THEY GAVE ME MY CAR BACK TO DRIVE. I FEEL EXTREMELY UNSAFE IN MY ACURA.Read more
Incident date: Apr 12, 2019
RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INT
... ERSECTION AND CHECKING FOR ONCOMING TRAFFIC. WHEN DRIVING AND LOOKING THROUGH THESE PORTIONS OF THE WINDSHIELD IT CAUSES BLURRED PERCEPTION, MOMENTARY DIZZINESS AND DISORIENTATION WHICH IS VERY UNSAFE.Read more
Incident date: Mar 22, 2019
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , THIS DOES THIS BETWEEN 55-75 MPH THE VEHICLE IS SHAKING IN THE CENTER OF THE CAR, THIS IS AT ALL TIMES ON HIGHWAY AND ALL ROAD CONDITIONS THIS IS ON THE AWD MODEL
Incident date: Feb 27, 2019
WHILE DRIVING ON THE HIGHWAY AND DOING ABOUT 60 MPH MY CAR SUDDENLY DOWN SHIFTED INTO 2ND GEAR. I NEARLY LOST CONTROL OF THE CAR AND CAUSED AN ACCIDENT. THERE WAS NO PRIOR INDICATION THAT SOMETHING WAS WRONG WITH THE CAR. I'M A MECHANIC, AND HAVE BEEN ONE FOR OVER 20 YEARS AND I HAVE NEVER SEEN OR HAD A TRANSMISSION GIVE OUT ON ME IN SUCH A WAY. CALLED THE DEALER AND WAS TOLD THAT THE CAR WAS N
... OT COVERED ANYMORE BY THE RECALL. RECALLS FOR THIS MODEL AND YEAR ACURA. NOW, I THINK, NO I KNOW THAT THIS IS A REAL SAFETY CONCERN THAT SOMEONE MIGHT POSSIBLY LOSE THEIR LIFE OVER. UPON DOING SOME RESEARCH ON MY OWN I LEARNED THAT THE TRANSMISSION PROBLEMS THAT THIS 2000 TO 2003 HONDA'S AND ACURA HAS IS DUE TO SHODDY WORKMANSHIP. NOW I'M IF THE MANUFACTURER KNOWS THIS AND THEY SHOULD COVER ANY AND ALL VEHICLES STILL ON THE ROAD WITH RECALLS THAT THEY SHOULD HONOR.Read more
Incident date: Nov 18, 2018
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Incident date: Nov 18, 2018
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Incident date: Nov 18, 2018
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Incident date: Apr 27, 2019
MY 2012 TSX POWER STEERING FAILED THIS WEEKEND WHILE DRIVING AND IT WAS A VERY DANGEROUS SITUATION. I WAS ABLE TO GET THE CAR HOME BUT WAS QUITE LUCKY THAT NONE OF OUR TEENAGE DRIVERS WERE USING IT AT THE TIME. THE DASH WARNING SIGNAL CAME ON FOR THE ELECTRICAL POWER STEERING. I FOLLOWED THE INSTRUCTIONS IN THE CAR MANUAL AND TRIED TO RESET THE WARNING BY TURNING THE CAR ON AND OFF AND IT DI
... D NOT MAKE THE ISSUE GO AWAY. UPON MAKING AN APPOINTMENT TODAY AND DOING SOME RESEARCH ON THE PROBLEM, I FOUND THAT THIS HAS BEEN REPORTED MANY TIMES ON SEVERAL WEBSITES. I BELIEVE THIS IS A SIGNIFICANT SAFETY ISSUE AND YOU SHOULD TAKE ACTION TO PREVENT FUTURE, MORE SERIOUS INCIDENTS.Read more
Incident date: Apr 29, 2019
"CHECK POWER STEERING SYSTEM" ALERT FLASHES ON WHEN I WAS DRIVING ON HIGHWAY DURING RUSH HOURS. I CAN BARELY MAKE ANY TURNS WHEN THIS HAPPENS. THIS IS A HUGE SAFETY HAZARD AND PUTS MY LIFE AS WELL AS OTHERS AT RISK. OTHERS WITH SAME YEAR AND MODEL HAVE POSTED ABOUT THIS ONLINE. MY MILEAGE IS ABOUT 65K. THIS NEEDS TO BE RECALLED.
Incident date: Apr 17, 2019
"CHECK POWER STEERING SYSTEM" ALERT FLASHES ON AND OFF CONSTANTLY AND DOES NOT ALLOW ME TO STEER. I CAN BARELY MAKE ANY TURNS WHEN THIS HAPPENS. SOMETIMES IT IS NOT THERE BUT IT POPS BACK RANDOMLY. I WENT TO THE DEALER AND THEY TOLD ME NOTHINGS WRONG BUT CLEARLY SOMETHING IS WRONG. THIS IS A HUGE SAFETY HAZARD AND PUTS MY LIFE AS WELL AS OTHERS AT RISK. OTHERS HAVE POSTED ABOUT THIS ONLINE. THIS N
... EEDS TO BE RECALLED.Read more
Incident date: Apr 26, 2019
THE CAR OVER HEAT EVEN AFTER MAKING SURE THAT IT HAS ENOUGH COOLANT, THIS IS THE SECOND TIME THIS CAR HAS DONE THIS IN A 2 YEAR SPAN! TOOK IT TO THE SHOP THE FIRST TIME IT HAPPENED AN THEY REPLACED THE HEAD GASKET, I'M GUESSING IT'S THE SAME ISSUE NOW
Incident date: Oct 24, 2018
IN OCTOBER OF 2018, BOTH MY RIGHT SIDE HATCH/LID TAIL LIGHT ASSEMBLY AND BODY TAIL LIGHT ASSEMBLY FILLED WITH WATER RENDERING THEM BOTH INOPERATIVE. DEALER REPLACE BOTH HATCH AND BODY TAIL LIGHT WHICH I PAID FOR OUT OF POCKET. DEALER SERVICE MANAGER REPORTED THAT BOTH LIGHT ASSEMBLIES HAD SCRATCHES WHICH ALLOWED WATER TO PENETRATE EVEN THOUGH NO SCRATCHES WERE EVIDENT. AFTER REPLACEMENT, I REQUEST
... ED THAT THE ORIGINAL FAILED LIGHTS BE GIVEN BACK TO ME. AFTER INSPECTION THERE WERE NO SCRATCHES OR DEFECTS. THE GASKETS HOWEVER WERE LOOSE AND WORN. SUBSEQUENTLY, THE HATCH/LID TAIL LIGHT ASSEMBLY WAS COVERED BY RECALL DUE TO WATER PENETRATING INSIDE THE LENDS. ACURA DEALER AGAIN REPLACE/REPAIRED BOTH HATCH TAIL LIGHTS PER RECALL. THE BODY TAIL LIGHTS WERE NOT UNDER RECALL AND WERE NOT REPAIRED EVEN THOUGH ONE HAD TO BE REPLACE EARLIER DUE TO SAME WATER ISSUE.BODY TAIL LIGHTS/GASKET IS ALSO DEFECTIVE. GASKETS/LIGHTS NEED TO BE RECALLED AND REPLACED/REPAIRED.Read more
Incident date: Apr 17, 2019
MY 2013 ACURA TSX EPS SYSTEM WENT OUT AND I BOUGHT A NEW ONE THROUGH ACURA AND INSTALLED IT MYSELF AND COME TO FIND OUT IT DID NOT WORK, SAME ERROR IS OCCURRING. DASH IS SAY CHECK POWER STEERING SYSTEM AND SAME CODE POPS UP FOR THE EPS MODULE. WILL BE CONTACTING THE DEALER I PURCHASED FROM TO GET REPLACEMENT. SUPPOSEDLY IT HAS A 1YR MANUFACTURES WARRANTY