Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jun 7, 2019
I OPENED MY SUN ROOF AND NOW IT WON'T CLOSE. WHEN ATTEMPTING TO CLOSE THE MOON ROOF WILL REVERSE DIRECTION WHEN CONTACTING THE WIND DEFLECTOR AND WILL NOT AUTO-CLOSE EITHER. I TOOK IT INTO ACURA BUT WAS TOLD I HAD TO PAY $350 AN HOUR FOR LABOR BECAUSE THEY WOULD HAVE TO TAKE IT APART.AND PLUS PARTS, THE WARRANTY DOES NOT COVER DOES NOT COVER THIS.. I DON'T THINK IT IS ANYTHING I DID AND HAVE SEE... Read more
Incident date: Jun 8, 2019
I WAS DRIVING ON A MAJOR HIGHWAY ACCELERATING TO ENTER A TOLL LANE. THE ENGINE LIGHT STARTED FLASHING AND I LOST ACCELERATION ABILITY IMMEDIATELY. I HAD TO CROSS 6 LANES TO GET TO SHOULDER ACROSS A MAJOR HIGHWAY.. I HAD ALREADY BEEN DRIVING FOR 1.5 HOURS WITH NO ISSUES. THE DEALERSHIP SAYS THERE IS NO RECORD OF THE ISSUE IN THE CAR LOGS AND THEREFORE NOTHING THEY CAN DO. THIS WAS A VERY DANGE... Read more
Incident date: Jun 5, 2019
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE WAS HEARD COMING FROM UNDER THE SUBFRAME OF THE VEHICLE AND THE AIR CONDITIONING WOULD NO LONGER BLOW COOL AIR. THE VEHICLE WAS TAKEN TO BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING SYSTEM BOLT HAD ERRONEOUSLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT... Read more
Incident date: Jun 5, 2019
TL* THE CONTACT OWNS A 2016 ACURA RDX. WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE WAS HEARD COMING FROM UNDER THE SUBFRAME OF THE VEHICLE AND THE AIR CONDITIONING WOULD NO LONGER BLOW COOL AIR. THE VEHICLE WAS TAKEN TO BRADSHAW ACURA (2450 LAURENS RD, GREENVILLE, SC) WHERE IT WAS DIAGNOSED THAT THE AIR CONDITIONING SYSTEM BOLT HAD ERRONEOUSLY DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT... Read more
Incident date: Jan 28, 2018
TL* THE CONTACT OWNED A 2012 ACURA MDX. THE CONTACT STATED THEIR SPOUSE ATTEMPTED TO REVERSE OF THEIR DRIVEWAY. THE CONTACT'S WIFE WAS DRIVING AND THEY HEARD AN ABNORMAL WHISTLING SOUND. AFTER THAT THE VEHICLE BEGAN TO PRODUCE SMOKE. THE CONTACT'S WIFE PLACED THE VEHICLE IN DRIVE AND EXITED THE VEHICLE. THEY HEARD AN ABNORMAL CRACKING SOUND AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS C... Read more
Fire
Incident date: May 20, 2019
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING APPROXIMATELY 75-80 MPH, THE VEHICLE INDEPENDENTLY SHIFTED FROM DRIVE INTO NEUTRAL. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE BACK INTO DRIVE. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, AND WAS ABLE TO SHIFT THE VEHICLE INTO PARK, NEUTRAL, AND DRIVE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FAYETTEVILLE ACURA (LOCATED AT 20... Read more
Incident date: Aug 28, 2017
IN THE 2007 AND SOME LATER MODELS OF THE ACURA MDX THERE IS A POWER DRAIN DUE TO THE BLUETOOTH MODULE ON THE VEHICLE. IF VEHICLE SITS FOR MORE THAN 24 HOURS, IT HAS TO BE JUMP STARTED. I HAVE HAD TO REPLACE A BATTERY PREMATURELY DUE TO THE CONSTANT DRAIN. ACURA'S SOLUTION IS TO REPLACE THE BLUETOOTH MODULE AT THE CUSTOMERS EXPENSE. THE OTHER SOLUTION IS TO DISCONNECT THE BLUETOOTH MODULE CURRENTLY... Read more
Incident date: May 16, 2019
AFTER LEAVING WORK ON MAY 16, 2019, I ACCELERATED FROM A STOP LIGHT ONTO HIGHWAY 1 IN SAN LUIS OBISPO. IMMEDIATELY, THE CAR STALLED, LOST ALL POWER, AND A WARNING LIGHT ILLUMINATED STATING "AWD MALFUNCTION, AWD NOT AVAILABLE." I PULLED OFF THE ROAD, TURNED THE CAR OFF. I RE STARTED A COUPLE MINUTES LATER, AND MADE IT HOME. HOWEVER, THE CAR APPEARED TO BE OPERATING ON ABOUT 50% POWER, AS IT ST... Read more
Incident date: May 25, 2019
WHILE DRIVING ON A 2 LANE HIGHWAY ON MAY 25, 2019, I ATTEMPTED TO PASS A SLOWER MOVING VEHICLE BY FLOORING THE GAS TO OVERTAKE THEM, AND CROSSING THE HASHED HIGHWAY LINE. I WAS DRIVING IN AN AREA WHERE THE ROAD UNDULATED, SO PASSING WAS ONLY LEGAL IN STRETCHES WHERE THE ROAD WAS FLAT WITH DISTANT VISIBILITY. AS I MOVED OVER AND FLOORED IT TO PASS, THE CAR HESITATED AND LOST PROPULSION, AND THE E... Read more
Incident date: May 31, 2019
WHEN I DROVE TO A PARKING LOT, THE STEERING SUDDENLY LOCKED. THE CAR HAD TO BE TOWED TO A DEALER FOR REPAIR
Incident date: May 20, 2019
TAKATA RECALL. MY TRANSMISSION IS ACTING UP.???
Incident date: May 20, 2019
TAKATA RECALL. MY TRANSMISSION IS ACTING UP.???
Incident date: May 20, 2019
TAKATA RECALL. MY TRANSMISSION IS ACTING UP.???
Incident date: May 30, 2019
WENT TO ACCELERATE AND NOTHING HAPPENED. EVERY ERROR MESSAGE THAT COULD BE DISPLAYED WAS FLASHING. ENGINE, PARKING BRAKE, EMISSION, SIDE WARNING, TRANSMISSION, (ALL) AND WAS STUCK IN 3RD GEAR AND WOULD NOT SHIFT UP. (RPM SHOULD HAVE BEEN 2000, BUT WAS 4000 AT 70MPH.) AFTER 4 MILES I COULD STOP BUT NO REVERSE. TURNED OFF THE ENGINE, REST, TURN ON, REVERSE WOULD WORK, CAR PERFORMED NORMAL, WITH ALL... Read more
Incident date: May 28, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). THE VEHICLE WAS TAKEN TO ESSERMAN INTERNATIONAL ACURA (305-477-6666, LOCATED AT 10455 NW 12TH ST SUITE A, DORAL, FL 33172) WHERE THE RECALL REPAIR WAS PERFORMED; HOWEVER, THE AIR BAG INDICATOR FLASHED ON AND OFF. A COUPLE OF YEARS LATER, THE CONTACT RECEIVED ANOTH... Read more
Incident date: Apr 2, 2019
ALL DOOR LOCKS, WINDOWS, TRUNK, FUEL DOOR, AND SUNROOF DOES NOT WORK
Incident date: Apr 2, 2019
ALL DOOR LOCKS, WINDOWS, TRUNK, FUEL DOOR, AND SUNROOF DOES NOT WORK
Incident date: Dec 15, 2018
I PARKED AND SHUT MY CAR OFF AT OUR LOCAL SHOPRITE PARKING LOT. I GOT OUT OF THE CAR AND MY SON WAS YELLING THAT HE COULDN'T GET OUT.THE SEATBELT HAD HIM TANGLED UP. I TOOK THE LATCH OFF AND TRIED TO LOOSEN THE SEAT BELT. HE TRIED PULLING THE SEAT BELT TO LOOSEN IT NOTHING. I TURNED THE CAR ON TO SEE IF IT WOULD LOOSEN THAT WAY NOTHING. I DROVE HOME. EVERYTHING WE ATTEMPTED THE SEAT BELT KEPT TIGH... Read more
1 injured
Incident date: May 18, 2019
SIMILAR TO OTHER REPORTS. FIRST, WHILE DRIVING AT LOW SPEEDS UP A HILL OUT OF MY HOUSE, I STARTED TO HEAR A GRINDING NOISE FROM THE REAR SUSPENSION ON A REGULAR BASIS. I WAS TOLD BAD TIRES, I TOOK IT TO GET ALIGNED. I CHANGED TIRES AND HAD THE CAR ALIGNED. STILL HAD THE SOUND. I DONT HEAR IT AS MUCH, BUT DO STILL GET IT FROM TIME TO TIME. MOST RECENTLY, ALMOST A DOZEN TIMES I WOULD FEEL LI... Read more
Incident date: May 28, 2019
I BOUGHT A BRAND NEW 2018 ACURA TLX, THE DEALERSHIP STATED THE CURRENT RECALL ON THE VEHICLE WAS FIXED BEFORE THE SALE. AFTER SEARCHING THE VIN I FOUND OUT THAT THE RECALL WAS NOT REPAIRED. I GOT THE SERVICE DEPARTMENT TO MAKE AN APPOINTMENT TO FIX THE RECALL BUT SHOULD THE DEALERSHIP FACE ANY PUNISHMENTS/ FINES ETC. FOR SELLING A NEW VEHICLE WITH AN OPEN RECALL AFTER STATING IT WAS FIXED?
Incident date: May 15, 2019
TAKATA RECALL MY AIRBAGS WERE REPLACED TWICE ALREADY THROUGH RECALL REPAIR AND THE AIRBAG SENSOR CAME BACK ON LAST WEEK, MOMENT IT CAME ON I WAS IN MOTION AND THE STEERING WHEEL I WAS NOT ABLE TO CONTROL THE STEERING. THIS RESULTED IN ME SIDE-SWIPING AND OBJECT, HITTING THE CURB AND FLATTENING MY TIRE. THERE IS ALSO ANOTHER RECALL ON MY VEHICLE
Crash
Incident date: May 15, 2019
TAKATA RECALL MY AIRBAGS WERE REPLACED TWICE ALREADY THROUGH RECALL REPAIR AND THE AIRBAG SENSOR CAME BACK ON LAST WEEK, MOMENT IT CAME ON I WAS IN MOTION AND THE STEERING WHEEL I WAS NOT ABLE TO CONTROL THE STEERING. THIS RESULTED IN ME SIDE-SWIPING AND OBJECT, HITTING THE CURB AND FLATTENING MY TIRE. THERE IS ALSO ANOTHER RECALL ON MY VEHICLE
Crash
Incident date: May 15, 2019
TAKATA RECALL MY AIRBAGS WERE REPLACED TWICE ALREADY THROUGH RECALL REPAIR AND THE AIRBAG SENSOR CAME BACK ON LAST WEEK, MOMENT IT CAME ON I WAS IN MOTION AND THE STEERING WHEEL I WAS NOT ABLE TO CONTROL THE STEERING. THIS RESULTED IN ME SIDE-SWIPING AND OBJECT, HITTING THE CURB AND FLATTENING MY TIRE. THERE IS ALSO ANOTHER RECALL ON MY VEHICLE
Crash
Incident date: May 27, 2019
I TURNED THE STEERING WHEEL FULLY CLOCKWISE WITH THE CAR OFF WHILE IT WAS IN MY GARAGE. AS I WAS STRAIGHTENING THE WHEEL, IT BECAME COMPLETELY LOOSE AS IF SOMETHING IN THE STEERING SHAFT OR A CONNECTION HAD BROKEN. THE STEERING WHEEL SPUN FREELY IN BOTH DIRECTIONS WITHOUT TURNING THE WHEELS. THE LOWER U-JOINT THAT COUPLES THE SHAFT TO THE GEAR BOX BROKE. I UNDERSTAND THERE IS GREATER FORCE ON T... Read more
Incident date: May 1, 2019
THIS VEHICLE IS HAVING ELECTRICAL ISSUE IN WHICH IS AFFECT VARIOUS PARTS, INCLUDING THE DECELERATION OF THE VEHICLE. THERE ARE TIMES IN WHICH THE BRAKE IS PRESSED AND INSTEAD OF THE VEHICLE DOES NOT RESPOND TO START TO SLOW DOWN. THE BRAKES ON THE TRUCK HAVE REPLACED ALONG WITH TIRES AND YET THE PROBLEM DOES CONTINUES. THIS A DAILY THING THAT HAPPENS IT IS MORE NOTICIBLE WHEN THE VEHICLE REACHED ... Read more
Incident date: May 1, 2019
THIS VEHICLE IS HAVING ELECTRICAL ISSUE IN WHICH IS AFFECT VARIOUS PARTS, INCLUDING THE DECELERATION OF THE VEHICLE. THERE ARE TIMES IN WHICH THE BRAKE IS PRESSED AND INSTEAD OF THE VEHICLE DOES NOT RESPOND TO START TO SLOW DOWN. THE BRAKES ON THE TRUCK HAVE REPLACED ALONG WITH TIRES AND YET THE PROBLEM DOES CONTINUES. THIS A DAILY THING THAT HAPPENS IT IS MORE NOTICIBLE WHEN THE VEHICLE REACHED ... Read more
Incident date: May 26, 2019
I WAS DRIVING 80MPH SOUTHBOUND ON 45 IN HOUSTON, TEXAS ON SUNDAY, MAY 26, 2019, DURING MEMORIAL DAY TRAFFIC. WITHOUT NOTICE, MY CAR BEGAN TO DING AND STATED TO 'STOP DRIVING'. IT ALSO SHOWED A TRANSMISSION ERROR AND PARKING BRAKE ERROR. IN ADDITION, THE CAR SHIFTED INTO NEUTRAL AUTOMATICALLY, DISABLED THE GAS PEDAL AND I WAS UNABLE TO REENGAGE DRIVE. AT THIS TIME, THE HIGHWAY I WAS ON WAS UNDER CO... Read more
Incident date: May 20, 2019
MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER... Read more
Incident date: May 20, 2019
MY ACURA HAS "STALLED" TWICE NOW WHILE PASSING (ONCE AT ABOUT 4800 MILES AND THE OTHER AT ABOUT 5600 MILES ON ODO). BOTH TIMES THE CAR WAS IN CRUISE CONTROL AND LANE KEEP ASSIST AND TRAVELING ON A HIGHWAY AT ABOUT 60MPH. BOTH TIMES I WAS OVERTAKING A LARGE VEHICLE THAT WAS TO THE RIGHT OF ME. BOTH TIMES, I PUT THE PEDAL TO THE FLOOR, THE CAR ACCELERATED FOR ONLY A SPLIT SECOND, THEN LOST ALL POWER... Read more
Incident date: Jul 15, 2015
CAR HAS BEEN GARAGE PARKED AND WHEN NOT IT GARAGE A SUN SHADE IS IN PLACE. DASHBOARD HAS LARGE CRACKS ON DRIVER AND PASSENGER SIDE. THE CRACK POSES A PROBLEM ON THE PASSENGER SIDE AND COULD AFFECT AIR BAG DEPLOYMENT. THERE ARE NO ISSUES AS OF YET BUT THE CRACK IS EXPANDING EVEN BEING IN THE GARAGE.
Incident date: May 10, 2019
TRANSMISSION SHIFTING HARD. I ALSO HEAR AND FEEL A GRINDING SOUND. WHEN SHIFTING ON THE LOWER GEARS, IT SHIFTS HARD. I HAVE READ THAT THERE IS A BULLETIN ON THIS BUT NO RECALL YET. THERE HAVE BEEN MANY COMPLAINTS. BULLETIN TSB NO. 15-054. HOW MANY COMPLAINTS ARE NEEDED BEFORE A RECALL IS ISSUED?
Incident date: May 19, 2019
PURCHASED A CERTIFIED PRE-OWNED ACURA MDX DEC. 30, 2018. SINCE OWNING THE VEHICLE WE HAVE EXPERIENCED 3 EPISODES OF VEHICLE LOSING FORWARD THROTTLE WHILE DRIVING AT HIGHWAY SPEEDS. 2 EPISODES OCCURRED WHILE ATTEMPTING TO PASS ANOTHER VEHICLE. IT IS AS IF THE CAR GOES INTO NEUTRAL. THERE ARE NO ERROR MESSAGES OR ENGINE SHUT OFF. WITHIN 10-15 SECONDS THE TRANSMISSION ENGAGES. AFTER EACH INCIDENT WE ... Read more
Incident date: May 24, 2019
BREAKING LIGHT GOES ON AND THE BRAKE GETS STUCK AND MAKES A GRASPING NOISE LIKE SOMETHING IS GRINDING AND THE PEDAL IS STUCK DOWN.
Incident date: May 24, 2019
THE ANTI COLLISION SYSTEM IS DEFECTIVE AND IT'S PUTTING MY FAMILY AT RISK. IT SLAMS ON BREAKS BY ITSELF WITHOUT ANY OBSTACLE IN FRONT. IT STARTED HAPPENING MORE AND MORR FREQUENTLY. CALLED THE ACURA DEALRSHIP AND THEY CLAIM IT'S NORMAL AND THE CAR WOULD BREAK FOR ANY PERCEIVED OBSTACLE IN FRONT OF IT.
Incident date: Aug 1, 2018
MY VEHICLE HAD TWO RECALLS FOR THE SAME PROBLEM . IT WAS SERVICED BY THE FIRST RECALL , HOWEVER THE SAME PROBLEM RETURNED WITH ANOTHER AIRBAG NOTIFICATION . WHEN I CONTACTED ACURA AND MY DEALER THEY ARE TELLING ME THAT DESPITE THE LATEST RECALL MY VEHICLE IS NOT ON THE LIST. I BELIEVE IT HAS TO BE RELATED ,BUT THEY CANNOT TELL ME WHY VEHICLE IS EXEMPT FROM THE SECOND RECALL. I AM AFRAID TO DRIVE ... Read more
Incident date: May 22, 2019
WHILE I WAS DRIVING TO WORK THE STEERING WHEEL GOT REAL TIGHT AND WAS VERY HARD TO MOVE. LUCKILY I WAS NOT ON THE HIGHWAY YET AND WAS ABLE TO PULL OVER SAFELY. THIS WAS VERY SCARY AND DANGEROUS. I HAD TO LEAVE MY CAR THERE AND FIND A RIDE TO WORK. I THEN HAD MY CAR TOWED TO A CAR SHOP TO HAVE IT CHECKED OUT. THEY ARE TELLING ME IT IS AN ELECTRICAL PROBLEM BUT GOING TO DO A FULL DIAGNOSTIC ON I... Read more
Incident date: May 21, 2019
HANDS FREE LINK CAUSES BATTERY TO DRAIN AND THIS ISSUE IS WITH LOTS OF HONDA AND ACURA DIFFERENT MODELS AND HONDA KNOWS ABOUT THIS PROBLEM AND STILL CHOOSE TO IGNORE IT.CLASS ACTION LAWSUIT FILED IN CALIFORNIA ABOUT THIS ISSUE.
Incident date: Feb 20, 2019
TRANSMISSION IS REALLY ROUGH WHEN SHIFTING TO GEARS 1,2, AND 3. IT IS GETTING WORSE THE MORE I DRIVE. ALSO, VERY SLOW AND ROUGH SHIFT FROM PARK TO DRIVE. WHEN I AM DRIVING UPHILL FROM A FULL STOP, I HEAR A LOUD THUD AND FEEL A HARD JERK WHEN SHIFTING FROM 1ST TO 2ND GEAR AND 2ND TO 3RD. WHEN I AM DRIVING DOWNHILL AND APPROACHING A STOP, IT DANGEROUSLY ACCELERATES THE CAR FORWARD AFTER SHIF... Read more
ACURA
TSX SPORT WAGON
(2012) - STEERING
May 21, 2019
Incident date: May 14, 2019
POWER STEERING MODULE DIED AT 95K... FIRST NOTICED AFTER STARTING IT UP AT THE END OF WORK DAY IN THE PARKING GARAGE. IT WAS DRIVEABLE WITH LOTS OF EXTRA MUSCLE DURING ANY KIND OF TURN. AFTER DIAGNOSTIC PERFORMED BY DEALER, ISSUE DID NOT OCCUR FOR A 30 MINUTE DRIVE HOME. THE NEXT MORNING THOUGH...IT WAS OUT AGAIN.
Incident date: Feb 22, 2019
FRONT PASSENGER DOOR LOCK ACTUATOR WAS REPLACED LESS THAN TWO YEARS AGO. THE EXACT SAME PROBLEM WITH THE SAME DOOR LOCK HAS REOCCURRED. THE LOCKED DOOR WILL NOT OPEN WHEN THE DOOR HANDLE IS TOUCHED NOR WILL THE DRIVER SIDE DOOR LOCK CONTROL LOCK OR UNLOCK THE FRONT PASSENGER DOOR. WHILE DRIVING THE ACTUATOR IS CONSTANTLY TRYING TO LOCK THE DOORS BUT IT DOESN'T WORK. I HAVE SEEN OTHER SIMILAR ... Read more
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2012 ACURA TSX. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED. THE VEHICLE WAS TOWED TO ISLAND ACURA (3350 SUNRISE HWY, WANTAGH, NY 11793, (516) 679-5400) WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAI... Read more
Incident date: May 17, 2019
NOTE THAT THE FOLLOWING PROBLEMS HAVE BEEN OCCURRING FREQUENTLY SINCE I PURCHASED THE CAR IN OCTOBER 2017; THE DATE REQUIRED BELOW WAS A RANDOM DATE I CHOSE. WHEN ACCELERATING QUICKLY TO ENTER A HIGHWAY, THE TRANSMISSION HESITATES BEFORE DECIDING WHICH GEAR TO JUMP INTO. THIS ALSO OCCURS, TO A LESSER EXTENT, WHEN I HAVE TO STOMP ON THE GAS IN AN EMERGENCY SITUATION WHILE ON THE HIGHWAY. THIS IS E... Read more
Incident date: May 20, 2019
TRAVELING ON INTERSTATE IN THE MIDDLE LANE WHEN MY CARS TRANSMISSION WENT IN TO NEUTRAL AND THE INSTRUMENT PANEL STARTED TO FLASH ERROR MESSAGES I.E. STOP DRIVING WHEN SAFE TRANSMISSION PROBLEM SEE MANUAL,ELECTRICAL PARKING BRAKE PROBLEM, EMISSIONS SYSTEMS PROBLEM, TRANSMISSION SYSTEM PROBLEMS, TRANSMISSION PROBLEM APPLY PARKING BRAKE WHEN PARKED, ALL WHEEL DRIVE SYSTEM PROBLEM, AND BLIND SPOT INF... Read more
Incident date: May 20, 2019
TRAVELING ON INTERSTATE IN THE MIDDLE LANE WHEN MY CARS TRANSMISSION WENT IN TO NEUTRAL AND THE INSTRUMENT PANEL STARTED TO FLASH ERROR MESSAGES I.E. STOP DRIVING WHEN SAFE TRANSMISSION PROBLEM SEE MANUAL,ELECTRICAL PARKING BRAKE PROBLEM, EMISSIONS SYSTEMS PROBLEM, TRANSMISSION SYSTEM PROBLEMS, TRANSMISSION PROBLEM APPLY PARKING BRAKE WHEN PARKED, ALL WHEEL DRIVE SYSTEM PROBLEM, AND BLIND SPOT INF... Read more
Incident date: May 17, 2019
WHEN I WAS STOPPED AT A STOP SIGN AWAITING A BREAK TO ENTER INTO HEAVY TRAFFIC I SAW A GAP AND PRESSED THE GAS PEDAL BUT THE ENGINE DID NOT RESPOND. I GENTLY PRESSED UNTIL IT WAS ABOUT 1/4 DOWN AND STILL NOTHING HAPPENED. I THEN GENTLY PRESSED IT A LITTLE MORE AND THE CAR BOLTED FORWARD AT A DANGEROUS SPEED DIRECTLY INTO TRAFFIC WHICH COULD HAVE ALMOST KILLED ME. THIS WAS JUST ONE SITUATION, THERE... Read more
Incident date: May 10, 2019
I WAS SITTING AT A RED LIGHT, AND WHEN THE LIGHT TURNED GREEN AND I ACCELERATED, THE CAR WOULD NOT MOVE WITH MODERATE THROTTLE. I HAD TO FLOOR THE THROTTLE TO MOVE, AND THE ENGINE RPM JUMPED TO ABOUT 6000. THE CAR WOULD NOT SHIFT, EITHER AUTOMATICALLY OR THROUGH THE "MANUAL" FUNCTION ON THE GEAR SELECTOR. OVER THE NEXT 1.5 MILES, I NOTICED SMOKE IN THE REAR VIEW MIRROR AND A BURNING SMELL. I PULLE... Read more
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT MOISTURE ENTERED THE REAR DRIVER'S SIDE LIFTGATE TAIL LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT STATED THAT MOISTURE ENTERED THE REAR DRIVER'S SIDE LIFTGATE TAIL LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.
Incident date: May 15, 2019
TAIL AND STOP LIGHTS COLLECTING MOISTURE. POSSIBLY RESULT IN: A BLOWN FUSE, WHICH DISABLES THE FRONT AND REAR POSITION LIGHTS, REDUCES VEHICLE VISIBILITY AND INCREASES RISK OF A CRASH. CONTINENTAL ACURA OF NAPERVILLE AND ACURA ATOMOBILE DIVISION OF AMERICASN HONDA MOTOR COMPANY REFUSE TO REPLACE IT .
Incident date: May 11, 2019
THE LAST SAFETY RECALL DID NOT FIX A BASIC PROBLEM. THIS IS A BUG IN THE SOFTWARE THAT IS VERY UNLIKELY TO BE FIXED AT THE DEALER WITHOUT A SOFTWARE FIX. ITS NOT MECHANICAL AND WILL NOT HAPPEN DURING A DRIVE TEST. (COMPLETELY RANDOM) PROBLEM: COASTING OR DEACCELERATING AND STEPPING ON THE GAS WILL CAUSE THE TRANSMISSION TO GO INTO NEUTRAL, DISCONNECT FROM THE ENGINE. THE SAME EFFECT IF THE BRAKE ... Read more