Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jul 2, 2019
RECALL ON AIRBAGS 3/14/2019 AND I PURCHASED CAR USED 4/17/2019 NOT KNOWING ABOUT THE RECALL. FUEL PUMP FAILURE CAUSING CAR NOT TO START. MECHANIC FOUND IT BURNED
Incident date: Jul 2, 2019
RECALL ON AIRBAGS 3/14/2019 AND I PURCHASED CAR USED 4/17/2019 NOT KNOWING ABOUT THE RECALL. FUEL PUMP FAILURE CAUSING CAR NOT TO START. MECHANIC FOUND IT BURNED
Incident date: Jun 15, 2019
WHILE TRAVELING CROSS COUNTRY ON THE SECOND DAY OF TRAVEL I ATTEMPTED TO ACCELERATE TO PASS A CAR AT APPX 75 MPH AND MY CAR SUDDENLY AND RAPIDLY STARTED TO DECELERATE. I NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON AND I COULD ONLY REACH SPEEDS OF APPX 40MPH. ONCE I MADE IT TO THE SHOULDER I TURNED THE VEHICLE OFF AND WAITED APPRX 1 MINUTE BEFORE RESTARTING. AFTER RESTARTING, I PRECEDED TO COMP... Read more
Incident date: Jul 15, 2018
MY 2005 ACURA TL HAS BEEN KEPT IN TOP CONDITION AND CARE. LAST YEAR (2018) THE DASHBOARD BEGAN TO SPLIT ALONG THE PASSENGER AIRBAG LOCATION. THE CRACK SPREAD FROM THE FRONT ALL THE WAY TO THE WINDSHIELD. NOW I GET THE SEAT BELT WARNING LIGHT ANYTIME SOMEONE SITS IN THE SEAT... INDICATING THE AIRBAG IS NOT FUNCTIONING. I HAVE BEEN TOLD THAT THE FIX WILL COST OVER $3500.00. AT THIS TIME THE VE... Read more
Incident date: Jul 15, 2018
MY 2005 ACURA TL HAS BEEN KEPT IN TOP CONDITION AND CARE. LAST YEAR (2018) THE DASHBOARD BEGAN TO SPLIT ALONG THE PASSENGER AIRBAG LOCATION. THE CRACK SPREAD FROM THE FRONT ALL THE WAY TO THE WINDSHIELD. NOW I GET THE SEAT BELT WARNING LIGHT ANYTIME SOMEONE SITS IN THE SEAT... INDICATING THE AIRBAG IS NOT FUNCTIONING. I HAVE BEEN TOLD THAT THE FIX WILL COST OVER $3500.00. AT THIS TIME THE VE... Read more
Incident date: Jun 9, 2019
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING 30 MPH, THE REARVIEW MIRROR AND PART OF THE WINDSHIELD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THOMAS ACURA (LOCATED AT 580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Incident date: Jun 28, 2019
THREE TIMES WHILE TRAVELLING ON THE INTERSTATE MY VEHICLE SUDDENLY SHIFTED INTO SECOND GEAR WHILE I WAS TRYING TO ACCELERATE, AND GOT STUCK THERE. IT SUDDENLY DROPPED MY SPEED FROM 70 MPH TO 30. I WAS PRESENTED WITH SEVERAL ALERTS ON MY DASH (EMISSIONS FAILURE, SH-AWD FAILURE, TRANSMISSION FAILURE). I WAS ABLE TO CONTINUE DRIVING AT 30 MPH UNTIL I COULD GET TO A SAFE AREA. AFTER I TURNED OFF T... Read more
Incident date: Jun 23, 2019
POWER STEERING PUMP FAILURE APPROXIMATELY 2 YEARS AGO, REPLACED. SHORTLY AFTER, ALTERNATOR FAILED AND I WAS TOLD THIS WAS BECAUSE OF BEING SATURATED WITH THE FLUID FROM PREVIOUS FAILURE. NOW THIS... WIFE WAS DRIVING CAR HOME WITH MY 3 YEAR OLD DAUGHTER. SUDDENLY THE CAR BECAME EXTREMELY DIFFICULT TO TURN AND THE STEERING WHEEL WOULD 'WOBBLE.' THIS WAS A DANGEROUS SITUATION BUT MY WIFE MADE ... Read more
Incident date: Mar 1, 2019
STEERING WENT OUT DURING DRIVING. DASH IS DISPLAYING 'CHECK POWER STEERING SYSTEM!' AND ACURA SAYS THE PART IS $1200. THIS IS RIDICULOUS! I COULD HAVE BEEN INJURED BY THIS. IT'S APPARENTLY A KNOWN ISSUE IN THESE CARS.
Incident date: Jun 29, 2019
I WAS DRIVING DOWN THE HIGHWAY AND MY MOONROOF SUDDENLY SHATTERED. I HAD TAKEN A LEFT HAND TURN ONTO THE HIGHWAY AND SHORTLY AFTER I REACHED THE 55 MPH SPEED LIMIT I HEARD A LOUD NOISE AND DIDN'T KNOW WHAT HAPPENED AT FIRST, THEN I HEARD MORE CRACKLING FROM ABOVE AND FIGURED IT WAS THE MOONROOF. LUCKILY I HAD THE SHADE CLOSED AND THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME. SINCE THERE W... Read more
Incident date: Jun 28, 2019
CAR HAS AN AUTO IDLE REDUCTION INSTALLED TO SAVE ENERGY. HOWEVER, THE IDLE IS SET SO LOW THAT WHEN YOU TRY TO START OUT AFTER STOPPING FOR A TRAFFIC LIGHT, THE CAR STALLS CONTINUOUSLY.
Incident date: Jun 28, 2019
THE BRAKES SQUEAK LOUDLY ALL THE TIME WHEN I COME TO A STOP OR APPLY PRESSURE. I HAVE BEEN TO THE DEALERSHIP 3 TIMES AND HAD THEM REPLACED ALSO CALLED ACURA CORPORATE. ITS A KNOWN PROBLEM THAT THEY ARE LOOKING INTO BUT I DON'T FEEL SAFE IN THIS VEHICLE ANYMORE.I FEEL LIKE MY LIFE IS IN DANGER EVERYDAY DRIVING THIS CAR. PURCHASED AT ACURA OF SEATTLE.
Incident date: Jun 24, 2019
PASSENGER SIDE FRONT AIRBAGS TURNS OFF RANDOMLY WHILE SEAT IS OCCUPIED BY SOMEONE OVER 100 LBS. THIS HAS HAPPENED WHEN STARTING THE CAR OR AFTER TRAVELING. IT HAS OCCURRED ON ANY TYPE OF ROAD AND WHILE THE PASSENGER IS SITTING SQUARELY IN THE SEAT AND THE SEAT BELT IS FASTENED. THE CAR HAS BEEN IN THE SHOP FOR REPAIRS 3 TIMES AND WAS TOLD THEY COULD NOT DUPLICATE PROBLEM AND RETURNED CAR WITH NOT... Read more
Incident date: Jun 28, 2019
THE FRONT WINDSHIELD IS DISTORTED ON THE RIGHT AND LEFT SIDE. THE DISTORTION MAKES IT HARD TO SEE THINGS CLEARLY AND MAKES ME FEEL DIZZY WHEN DRIVING. IT'S LIKE LOOKING THROUGH AN HOURGLASS. THERE HAVE BEEN SEVERAL TIMES I HAVE HAD DIFFICULTY PARKING BECAUSE OF THIS ISSUE. I ALMOST HIT A CAR IN A PARKING LOT BECAUSE OF IT.
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER WITH THE POTENTIAL OF AN INTERNAL ELECTRICAL FAILURE. THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE DEALER WAS NOT CONTACTED. THE... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2005 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER WITH THE POTENTIAL OF AN INTERNAL ELECTRICAL FAILURE. THE VEHICLE STALLED MORE THAN ONCE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS UNABLE TO BE DRIVEN SAFELY. THE DEALER WAS NOT CONTACTED. THE... Read more
Incident date: Jun 1, 2019
I KNOW BY NOW THE PUBLIC MAY REALIZE ALL THE ISSUES SURROUNDING THE 2019 RDX MODEL. I PURCHASED ONE THREE MONTHS AGO. WHILE THERE ARE A HOST OF IMPORTANT ISSUES/PROBLEMS I HAVE SEEN WITH THE VEHICLE, ALL 'APPEAR' TO BE SOFTWARE RELATED, I WOULD LIKE TO EXPRESS MY CONCERN WITH ONE SPECIFIC ISSUE. THE THROTTLE IS DELAYED WHEN ACCELERATING FROM A STANDSTILL UP TO 10 MPH, BUT CAN ALSO HAPPEN AT HIG... Read more
Incident date: Jun 25, 2019
TL* THE CONTACT OWNS A 2005 ACURA TL. WHILE DRIVING 5 MPH, THE LOWER BALL JOINT ON THE DRIVER'S SIDE LOOSENED AND CAUSED THE FRONT SUSPENSION TO FALL OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11E022000 (SUSPENSION). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURE... Read more
Incident date: May 8, 2019
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Incident date: May 8, 2019
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Incident date: May 8, 2019
TAKATA RECALL CAR MAKING NOISE WHILE DRIVING AND REVERSING. WINDSHIELD WIPERS SPRAYER STOP WORKING. RADIO WON'T TURN ON
Incident date: Jun 6, 2019
THE FRONT WINDSHIELD IS DISTORTED ON BOTH THE DRIVER AND PASSENGER SIDE, PILLAR AREAS. WHEN LOOKING THROUGH THE WINDSHIELD AT THESE POINTS, THE GLASS IS EXTREMELY DISTORTED AND CAUSES NAUSEA. THIS PORTION OF THE GLASS IS UNAVOIDABLE AS YOU NEED TO VIEW THE ENTIRE WINDSHIELD IN ORDER TO CHECK FOR PEDESTRIANS, VEHICLES, OR OTHER OBJECTS. IT APPEARS THIS IS A FLAW WITH MANY OF THE 2019 ACURA MDX'S AN... Read more
Incident date: Jun 17, 2019
HEADLIGHTS RANDOMLY QUIT WORKING CREATING HAZARD DRIVING AT NIGHT AND INCLEMENT WEATHER. SOMETIMES ONE SIDE AND THEN RANDOMLY BOTH LIGHTS DISCONTINUE WORKING. ACCORDING TO OWNERS ON ACURA OWNER WEBSITE/FORUM, THIS IS A COMMON ISSUE.
Incident date: Jun 12, 2019
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID N... Read more
Incident date: Jun 12, 2019
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID N... Read more
Incident date: Jun 12, 2019
MY CAR STALLED FOR THE SECOND TIME ON JUNE 12, 2019. FIRST TIME WAS MARCH 31, 2019. SINCE I ALREADY GOT THE RECALL NOTICE (NHTSA RECALL 19V-060) BEFORE THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE ISSUE BY DOING A SOFTWARE UPDATE. HOWEVER, EVEN AFTER THE SOFTWARE UPDATE, IT STALLED AGAIN ON JUNE 12TH, 2019. IT LOOKS LIKE EITHER A NEW ISSUE OR THEIR SOFTWARE UPDATE DID N... Read more
Incident date: Oct 1, 2009
BOUGHT THE CAR BRAND NEW OFF THE LOT. IT STARTED HAVING ISSUES SOON AFTER PURCHASE. TOOK IT BACK TO THE DEALERSHIP AND TREATED ME AS IF I WAS A CRAZY FEMALE DRIVER. WAS TOLD THAT OUR PURCHASE INCLUDED OIL CHANGES FOR THE FIRST YEAR AND A 100,000 MILE WARRANTY, WHICH THEY CONVENIENTLY COULDN'T FIND AND WE MOVED SO I CAN'T FIND OUR PAPERWORK. ISSUE HAS ONLY GOTTEN WORSE OVER THE YEARS. IT ACTS ... Read more
Incident date: Jun 15, 2019
"TAKATA RECALL" LAST FEW DIGITS OF VIN 002098, IM CONTACTING YOU BECAUSE WE HAD OUT RECALL FIXED OVER A WEEK AND THE VIN STILL COMES UP AS INCOMPLETE THIS IS HINDERING ME FROM STARTING MY JOB WITH UBER IVE CONTACTED HOMDA ON SEVERAL OCCASIONS JUST TEO DAYS AGO I SPOKE WITH A LADY (CAN'T REMEMBER HER NAME) WHOM WAS EXTREMELY RUDE BY OVERTALKING ME AND BECAME VERY ARGUMENTATIVE AS O TRIE... Read more
Incident date: Jun 17, 2019
ENGINE OIL CONSUMPTION WHEN THERE ARE NO LEAKS DETECTED UNDERNEATH. THIS PAST WEEK MY ENGINE LIGHT CAME ON, THIS IS THE THIRD TIME THIS HAS HAPPENED. I ADDED 2 QUARTS OF OIL WHEN I AM ONLY 50% THROUGH THE USE UNTIL MY NEXT OIL CHANGE.
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2003 ACURA TL. THE CONTACT STATED THAT THE DRIVER'S SIDE HEADLIGHTS FAILED TO ILLUMINATE WHILE DRIVING AT NIGHT. ALSO, THE PASSENGER SIDE HEADLIGHT ASSEMBLY RETAINED STEAM. THE VEHICLE WAS TAKEN TO JOE RIZZA ACURA (LOCATED AT 8150 W 159TH ST, ORLAND PARK, IL 60462, (708) 403-7770) WHERE IT WAS DIAGNOSED THAT THE HEADLIGHT UNITS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPA... Read more
Incident date: Jun 15, 2016
I HAVE RECIEVED RECALL ON TORQUE CONVERTER .SO I TOOK IN FOR SERVICE BUT ALL THEY(ACURA SERVICE)DID WAS FLUSH TRANSMISSION .MY CAR RUNNING HORIBLE IT HAD NO POWER HAD NO ACCELERATION IT JUDDER BETWEEN 35-45MPH NOISE ON BUMPY ROAD NOT SAFE IF YOU TRY TO PASS OTHER.I HAVE TAKEN IN FOR SERVICE 5 TIMES TWO DIFFERRENT DRALERSHIP90
Incident date: May 18, 2019
AIR BAG LIGHTS BLINKING OFF WHETHER THERE'S A PASSENGER OR.NOT.... MY STEERING HARD TO TURN WHEN AT LOW SPEEDS .. POWER STEERING PUMP FINE AND NO LEAKS
Incident date: May 18, 2019
AIR BAG LIGHTS BLINKING OFF WHETHER THERE'S A PASSENGER OR.NOT.... MY STEERING HARD TO TURN WHEN AT LOW SPEEDS .. POWER STEERING PUMP FINE AND NO LEAKS
Incident date: Jun 19, 2019
VEHICLE HAS STALLED MULTIPLE TIMES AFTER RESTART FROM IDLE STOP. UPON RELEASING OF THE BRAKES OR MOVEMENT OF THE STEERING WHEEL, A HALF RESTART INITIATES FOLLOWED BY A TOTAL STALL AND ALL LIGHT ON THE DASH FLASHING. THIS HAS HAPPEN ABOUT 7 TIMES FROM A FULL STOP RANDOMLY. THIS RESULTS IN A FULL STALL AND INABILITY TO RESTART THE CAR FOR ABOUT 10 SECONDS.
Incident date: Jun 19, 2019
ON SEVERAL OCCASIONS, THE DRIVER SIDE WINDOW DOES NOT AND WILL NOT CLOSE. WINDOW ROLLS UP CLOSED THEN IMMEDIATELY ROLLS BACK DOWN. NOTHING IS BLOCKING THE WINDOW OR STUCK IN THE TRACKS. DOES THIS A FEW TIMES THEN FINALLY CLOSES. ONLY OCCURS WHEN SWITCH IS PULLED ALL THE WAY FOR AUTO CLOSING. ADDITIONALLY, ON A FEW OCCASIONS, WHEN I MAKE LEFT TURNS, THE FRONT PASSENGER WINDOW ROLLED UP BY ITSELF.
Incident date: Jun 1, 2018
EXCESSIVE VIBRATIONS ABOVE 70MPH. BROUGHT BACK TO DEALERSHIP OVER 10 TIMES AND TOLD THE SAME THING OVER. THEY ARE UNABLE TO DUPLICATE THE ISSUE SINCE THEIR TECHNICIANS ARE UNABLE TO TEST DRIVE OVER 55MPH SPEED LIMIT. WAS ALSO INFORMED BY A SALES REP THAT THIS IS A KNOWN ISSUE.
Incident date: May 1, 2019
CONCERN OF 'CHECK AIRBAG' LIGHT COMING UP SINCE I HAVE TWO CHILDREN TO TRANSPORT EVERY DAY.
Incident date: Apr 23, 2019
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT NOTICED THE PASSENGER SIDE DASHBOARD WAS CRACKED NEAR THE LOCATION OF THE AIR BAGS AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 149,000.
Incident date: Apr 23, 2019
TL* THE CONTACT OWNS A 2005 ACURA TL. THE CONTACT NOTICED THE PASSENGER SIDE DASHBOARD WAS CRACKED NEAR THE LOCATION OF THE AIR BAGS AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 149,000.
Incident date: Jun 12, 2019
TL* THE CONTACT OWNED A 2010 ACURA ZDX. THE CONTACT STATED THAT WHILE IN AN UNDERGROUND PARKING GARAGE ON THE SECOND LEVEL AND ATTEMPTING TO PARK WITH THE BRAKE PEDAL APPLIED, THE VEHICLE UNINTENDED ACCELERATED RAPIDLY CAUSING IT TO CRASH INTO A CEMENT WALL. THE DRIVERS SIDE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED WITH FORCE AS A GRAY SUBSTANCE EMITTED. THE DRIVER SUSTAINED BACK PAINS, NECK PAIN... Read more
Crash
1 injured
Incident date: Jun 12, 2019
TL* THE CONTACT OWNED A 2010 ACURA ZDX. THE CONTACT STATED THAT WHILE IN AN UNDERGROUND PARKING GARAGE ON THE SECOND LEVEL AND ATTEMPTING TO PARK WITH THE BRAKE PEDAL APPLIED, THE VEHICLE UNINTENDED ACCELERATED RAPIDLY CAUSING IT TO CRASH INTO A CEMENT WALL. THE DRIVERS SIDE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED WITH FORCE AS A GRAY SUBSTANCE EMITTED. THE DRIVER SUSTAINED BACK PAINS, NECK PAIN... Read more
Crash
1 injured
Incident date: Jun 12, 2019
TL* THE CONTACT OWNED A 2010 ACURA ZDX. THE CONTACT STATED THAT WHILE IN AN UNDERGROUND PARKING GARAGE ON THE SECOND LEVEL AND ATTEMPTING TO PARK WITH THE BRAKE PEDAL APPLIED, THE VEHICLE UNINTENDED ACCELERATED RAPIDLY CAUSING IT TO CRASH INTO A CEMENT WALL. THE DRIVERS SIDE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED WITH FORCE AS A GRAY SUBSTANCE EMITTED. THE DRIVER SUSTAINED BACK PAINS, NECK PAIN... Read more
Crash
1 injured
Incident date: Jun 17, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. WHEN THE PUSH TO START BUTTON WAS PRESSED, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH ACURA OF FREMONT (LOCATED AT 5700 CUSHING PKWY, FREMONT, CA 94538, (510) 431-2500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
Incident date: Jun 17, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. WHEN THE PUSH TO START BUTTON WAS PRESSED, THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH ACURA OF FREMONT (LOCATED AT 5700 CUSHING PKWY, FREMONT, CA 94538, (510) 431-2500). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR... Read more
Incident date: Mar 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA MDX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (AIR BAGS). THE NOTICE STATED TO TAKE THE VEHICLE TO ACURA OF PEORIA (309-692-7800, 7500 NORTH ALLEN RD, PEORIA, IL 61614), WHICH WAS NOT A REASONABLE ACCOMMODATION FOR THE CONTACT. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY AND DEALER LOCATION. THE DEALER... Read more
Incident date: Jun 15, 2019
WHILE DRIVING ON THE HIGHWAY FOR EXTENDED PERIODS OF TIME, AN UNIDENTIFIABLE BURNING ODOR WAS EMITTED INTO THE CABIN. TYPICALLY PULLING OVER AND ALLOWING FOR IT TO COOL DID THE TRICK. EVENTUALLY THE SMELL RETURNED. THIS TIME THE SCENT GOT UNBEARABLE AND THE ENGINE AND CAR BEGAN VISIBLY SHAKING, ESPECIALLY WHEN ACCELERATING OR SLOWING DOWN. MECHANIC REVEALED THERE WAS AN OIL LEAKAGE IN THE CYLINDER... Read more
Incident date: Jun 14, 2019
VEHICLE WAS IN MOTION ON A HIGHWAY IN VERY HEAVY TRAFFIC WHEN BRAKES WERE EMPLOYED AND VEHICLE DID NOT STOP BUT GRINDER FORWARD, HITTING THE CAR IN FRONT.
Crash
Incident date: Jun 14, 2019
VEHICLE WAS IN MOTION ON A HIGHWAY IN VERY HEAVY TRAFFIC WHEN BRAKES WERE EMPLOYED AND VEHICLE DID NOT STOP BUT GRINDER FORWARD, HITTING THE CAR IN FRONT.
Crash
Incident date: Jun 14, 2019
VEHICLE WAS IN MOTION ON A HIGHWAY IN VERY HEAVY TRAFFIC WHEN BRAKES WERE EMPLOYED AND VEHICLE DID NOT STOP BUT GRINDER FORWARD, HITTING THE CAR IN FRONT.
Crash
Incident date: Jun 6, 2018
THE PASSENGER DASHBOARD HAS HUGE CRACKS THAT EXTEND TO WHERE THE AIRBAG IS LOCATED. I HAVE ALWAYS TAKEN GOOD CARE OF MY CAR AND IT ACTUALLY LOOKS NEW BUT THESE CRACKS ARE MANUFACTURE DEFECTS. THE CRACKS ARE MORE THAN 10" LONG.