Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Jan 23, 2019
I OWN A 2007 ACURA MDX WHICH HAS HAD A NUMBER OF INTERMITTENT ELECTRICAL PROBLEMS OVER THE YEARS. I HAD TO REPLACE THE HANDSFREE LINK MODULE A FEW YEARS AGO AT THE DEALER. THE YELLOW CHECK OIL LEVEL LIGHT HAS COME ON FOR NO REASON FOR YEARS. IT GOES ON FOR A SECOND THEN OFF. A FEW MONTHS AGO THE ENTIRE ELECTRICAL SYSTEM 'FRIED' AND I HAD TO BUY A NEW BATTERY AND NEW ALTERNATOR. RECENTLY... Read more
Incident date: Jan 23, 2019
I OWN A 2007 ACURA MDX WHICH HAS HAD A NUMBER OF INTERMITTENT ELECTRICAL PROBLEMS OVER THE YEARS. I HAD TO REPLACE THE HANDSFREE LINK MODULE A FEW YEARS AGO AT THE DEALER. THE YELLOW CHECK OIL LEVEL LIGHT HAS COME ON FOR NO REASON FOR YEARS. IT GOES ON FOR A SECOND THEN OFF. A FEW MONTHS AGO THE ENTIRE ELECTRICAL SYSTEM 'FRIED' AND I HAD TO BUY A NEW BATTERY AND NEW ALTERNATOR. RECENTLY... Read more
Incident date: Jul 1, 2017
THE TRANSMISSION SHIFTS HARD WHEN CHANGING GEARS. FEELS LIKE YOU BEEN REAR ENDED. ESPECIALLY AT LOW SPEEDS OR TRAFFIC
Incident date: Dec 10, 2018
WHEN STOPPED CAR ACCELERATES ON ITS OWN.VERY SCARY.THIS HAS HAPPEN MORE THAN ONCE.WE PUT THE CAR IN PARK AND SHUT IT OFF FAST.
Incident date: Jan 4, 2019
NINE DIFFERENT ELECTRICAL FAILURES IN TWENTY SEVEN WEEKS ON A NEW 2018 ACURA MDX TECHNOLOGY PACKAGE. THAT'S ONE FAILURE EVERY THREE WEEKS. SIX PROBLEMS HAVE OCCURRED ONE TIME, THREE PROBLEMS ARE STILL INTERMITTENT, THE MOST CONCERNING IS THE HEATED SEAT FEATURE. THE CIRCUIT CLOSES WITHOUT ACTIVATION. OCCASIONALLY WHEN THE VEHICLE IS STARTED, THE LED INDICATOR LIGHTS ARE ON. SEVERAL TIMES IT HAS AF... Read more
Incident date: Jan 10, 2019
HAVE HAD THIS CAR A YEAR. WITHING 6 MONTHS SHIFTER WOULD NOT SHIFT BACK TO PARK AND COULDNT TURN CAR OFF. DEALER FOUND ACORNS JAMMED IN TRANSMISSION SOMEWHERE FELT TO BE DUE TO SQUIRRELS OR OTHER RODENTS. THIS MONTH EMISSONS LIGHT CAME ON. FOUND FUEL LINE LEAKING DUE TO ANIMALS CHEWING ON IT. NOT COVERED UNDER WARRANTY. $1100 TO FIX. I FEEL THE ENGINE HOUSING IS NOT WELL SEALED ALLOWING THI... Read more
Incident date: Jan 10, 2019
HAVE HAD THIS CAR A YEAR. WITHING 6 MONTHS SHIFTER WOULD NOT SHIFT BACK TO PARK AND COULDNT TURN CAR OFF. DEALER FOUND ACORNS JAMMED IN TRANSMISSION SOMEWHERE FELT TO BE DUE TO SQUIRRELS OR OTHER RODENTS. THIS MONTH EMISSONS LIGHT CAME ON. FOUND FUEL LINE LEAKING DUE TO ANIMALS CHEWING ON IT. NOT COVERED UNDER WARRANTY. $1100 TO FIX. I FEEL THE ENGINE HOUSING IS NOT WELL SEALED ALLOWING THI... Read more
Incident date: Jan 10, 2019
HAVE HAD THIS CAR A YEAR. WITHING 6 MONTHS SHIFTER WOULD NOT SHIFT BACK TO PARK AND COULDNT TURN CAR OFF. DEALER FOUND ACORNS JAMMED IN TRANSMISSION SOMEWHERE FELT TO BE DUE TO SQUIRRELS OR OTHER RODENTS. THIS MONTH EMISSONS LIGHT CAME ON. FOUND FUEL LINE LEAKING DUE TO ANIMALS CHEWING ON IT. NOT COVERED UNDER WARRANTY. $1100 TO FIX. I FEEL THE ENGINE HOUSING IS NOT WELL SEALED ALLOWING THI... Read more
Incident date: Jan 1, 2019
THE VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING AT 70 MPH AND THE DASH STARTED SHOWING TRANSMISSION AND FUEL SYSTEM ERRORS. THE VEHICLE WOULD NOT SHIFT BACK TO DRIVE MODE. AFTER PULLING OVER TO THE SHOULDER AND TURNING THE VEHICLE OFF AND ON THE VEHICLE COULD NOT BE PUT IN DRIVE. AFTER ABOUT 30 MINUTES OF REPEATEDLY TURNING OFF AND ON THE VEHICLE SHIFTED TO DRIVE AND WAS DRIVE ABLE. THIS COULD HAVE L... Read more
Incident date: Jan 1, 2019
THE VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING AT 70 MPH AND THE DASH STARTED SHOWING TRANSMISSION AND FUEL SYSTEM ERRORS. THE VEHICLE WOULD NOT SHIFT BACK TO DRIVE MODE. AFTER PULLING OVER TO THE SHOULDER AND TURNING THE VEHICLE OFF AND ON THE VEHICLE COULD NOT BE PUT IN DRIVE. AFTER ABOUT 30 MINUTES OF REPEATEDLY TURNING OFF AND ON THE VEHICLE SHIFTED TO DRIVE AND WAS DRIVE ABLE. THIS COULD HAVE L... Read more
Incident date: Jan 1, 2019
THE VEHICLE SHIFTED TO NEUTRAL WHILE DRIVING AT 70 MPH AND THE DASH STARTED SHOWING TRANSMISSION AND FUEL SYSTEM ERRORS. THE VEHICLE WOULD NOT SHIFT BACK TO DRIVE MODE. AFTER PULLING OVER TO THE SHOULDER AND TURNING THE VEHICLE OFF AND ON THE VEHICLE COULD NOT BE PUT IN DRIVE. AFTER ABOUT 30 MINUTES OF REPEATEDLY TURNING OFF AND ON THE VEHICLE SHIFTED TO DRIVE AND WAS DRIVE ABLE. THIS COULD HAVE L... Read more
Incident date: Jan 13, 2019
EVEN AFTER REPLACEMENT THE HEADLIGHTS ARE DANGEROUSLY DIM. IT APPEARS THAT THE PROJECTORS ARE BLOCKING THE LIGHT.
Incident date: Jan 1, 2018
DASH HAS CRACKED COMPLETELY, DISABLING AIR BAG SYSTEM. THE FACT THAT THIS DASHBOARD MATERIAL HAS CRACKED ALL OVER HAS COMPROMISED THE ABILITY TO DEPLOY AIR BAGS SAFELY. VERIFIED BY MECHANIC. NOW THIS CAR IS DANGEROUS TO DRIVE. IF I HAVE A FRONT END COLLISION, I MIGHT DIE.
Incident date: Jan 6, 2019
RECEIVED A NOV 2016 LETTER FROM ACURA HQ. TORRANCE , CA THAT THERE WAS A WARRANTY EXTENSION ON 2007-2013 ACURA MDX WITH FRONT & REAR ACTIVE DAMPERS, MAY HAVE HARD TO DETECT LEAKS ESPECIALLY ON FRONT SUSPENSION. I HAD PURCHASED MY ONE OWNER 2010 MDX ADVANCE OVER A YEAR BEFORE, BUT ALMOST IMMEDIATELY AFTER PURCHASE FOUND THE REAR COULD NOT BE ALIGNED PROPERLY...THIS AFTER 3-4 ALIGNMENTS & NOTICED M... Read more
Incident date: Jan 1, 2018
MY DASH BOARD KEEPS CRACKING OVER TIME IN SEVERAL PLACES,NEW ONES JUST POP UPPING UP EVERYWHERE.THIS DID NOT START UNTIL LAST YEAR SOMETIME AROUND 100,000 MI.I TALKED TO LOCAL DEALERSHIP,ACURA CO.AND THE MANUFACTURER OF THEIR PARTS.THEY SAID THEY WONT HELP ME.THIS IS NOT RIGHT.I BARELY DRIVE ANYWHERE.MY CAR STAYS IN GARAGE AND IS VERY WELL TAKEN CARE OF.NEVER BEEN OWNED/DRIVEN ON THE COAST OR FL,A... Read more
Incident date: Jan 1, 2018
MY DASH BOARD KEEPS CRACKING OVER TIME IN SEVERAL PLACES,NEW ONES JUST POP UPPING UP EVERYWHERE.THIS DID NOT START UNTIL LAST YEAR SOMETIME AROUND 100,000 MI.I TALKED TO LOCAL DEALERSHIP,ACURA CO.AND THE MANUFACTURER OF THEIR PARTS.THEY SAID THEY WONT HELP ME.THIS IS NOT RIGHT.I BARELY DRIVE ANYWHERE.MY CAR STAYS IN GARAGE AND IS VERY WELL TAKEN CARE OF.NEVER BEEN OWNED/DRIVEN ON THE COAST OR FL,A... Read more
Incident date: Jan 1, 2018
MY DASH BOARD KEEPS CRACKING OVER TIME IN SEVERAL PLACES,NEW ONES JUST POP UPPING UP EVERYWHERE.THIS DID NOT START UNTIL LAST YEAR SOMETIME AROUND 100,000 MI.I TALKED TO LOCAL DEALERSHIP,ACURA CO.AND THE MANUFACTURER OF THEIR PARTS.THEY SAID THEY WONT HELP ME.THIS IS NOT RIGHT.I BARELY DRIVE ANYWHERE.MY CAR STAYS IN GARAGE AND IS VERY WELL TAKEN CARE OF.NEVER BEEN OWNED/DRIVEN ON THE COAST OR FL,A... Read more
Incident date: Jan 12, 2019
MY AIRBAG LIGHT SUDDENLY CAME ON FOR NO REASON AND IN THE DASH BOARD IT SAYS AIRBAG SYSTEM SRS PROBLEM
Incident date: Jan 1, 2019
BOUGHT OUR 2015 ACURA MDX LESS THEN 6 MONTHS AGO FROM A CERTIFIED USED ACURA DEALER. LAST WEEK, THE EMS, POWER STEERING AND TRANSMISSION LIGHT CAME ON. CAR STAYS IN FIRST GEAR AND JERKS WHILE DRIVING. SPEEDOMETER IS WEIRD. BROUGHT TO ACURA DEALER, OF COURSE THE LIGHTS WERE OFF BY THEN. WAS TOLD WE NEED TO DO SPECIAL TRANSMISSION FLUSH. A WEEK LATER LIGHTS ARE LOL BACK ON! I DRIVE MY KIDS TO AND F... Read more
Incident date: Jan 1, 2019
BOUGHT OUR 2015 ACURA MDX LESS THEN 6 MONTHS AGO FROM A CERTIFIED USED ACURA DEALER. LAST WEEK, THE EMS, POWER STEERING AND TRANSMISSION LIGHT CAME ON. CAR STAYS IN FIRST GEAR AND JERKS WHILE DRIVING. SPEEDOMETER IS WEIRD. BROUGHT TO ACURA DEALER, OF COURSE THE LIGHTS WERE OFF BY THEN. WAS TOLD WE NEED TO DO SPECIAL TRANSMISSION FLUSH. A WEEK LATER LIGHTS ARE LOL BACK ON! I DRIVE MY KIDS TO AND F... Read more
Incident date: Jan 1, 2007
MY DASHBOARD HAS SO MANY CRACKS IN IT WHICH ARE NO FAULT OF MY OWN. I HAVE TRIED RESOLVING THIS IN THE PAST AND WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIR. I KEPT A SHADE OVER MY DASHBOARD AND IT WAS GARAGE KEPT AND IT STILL CRACKED. CRACKS ARE EVERYWHERE ON THE DASHBOARD NEAR THE AIRBAGS. A CRACKED DASH AT THE AIRBAG DEPLOYMENT POINT CAN BE A SAFETY HAZARD. WOULD LIKE ACURA TO LI... Read more
Incident date: Jan 1, 2007
MY DASHBOARD HAS SO MANY CRACKS IN IT WHICH ARE NO FAULT OF MY OWN. I HAVE TRIED RESOLVING THIS IN THE PAST AND WAS TOLD THAT I WOULD BE RESPONSIBLE FOR THE REPAIR. I KEPT A SHADE OVER MY DASHBOARD AND IT WAS GARAGE KEPT AND IT STILL CRACKED. CRACKS ARE EVERYWHERE ON THE DASHBOARD NEAR THE AIRBAGS. A CRACKED DASH AT THE AIRBAG DEPLOYMENT POINT CAN BE A SAFETY HAZARD. WOULD LIKE ACURA TO LI... Read more
Incident date: Jan 9, 2019
THE CRUISE CONTROL ENGAGES AND THE CAR TAKES OFF FROM A DEAD STAND STILL WHEN RESUME BUTTON IS BUMPED. IT IS MY UNDERSTANDING CRUISE CONTROL SHOULD NOT ENGAGE FROM A STANDSTILL OR SLOW SPEED. I DISCOVERED THIS AFTER THE DEALER SERVICED THE CAR AND THE TECH HAD TURNED ON THE CRUISE THE RESUME BUTTON PERTRUDES OUT FROM THE STEARING WHEEL AND AS I WAS COASTING THROUGH A TURN ON THE DEALERS LOT THE CA... Read more
Incident date: Nov 6, 2018
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HONDA OF PRESCOTT (3291 WILLOW CREEK RD, PRESCOTT, AZ 86301, (928) 778-5500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER... Read more
Incident date: Jan 11, 2019
ACURA MDX 2012 - PERSISTENT SLOW START OF THE ENGINE; ENGINE IS STRAINING TO TURN OVER/START. I HAVE REPLACED THE BATTERY 4 TIMES, CHECKED ALL POSSIBLE PROBLEMS (STARTER, SPARK PLUGS ETC.) BUT SAME RANDOM, PERIODIC PROBLEM OF THE ENGINE STRUGGLING TO START. RELATED PROBLEM: FUEL TANK APPEARS TO BE SOMEWHAT LOOSE; WHEN I BUY GASOLINE, I CAN SEE THE GAS TANK MOVE. IN ADDITION, IT IS DIFFICULT TO FI... Read more
Incident date: Jan 11, 2019
ACURA MDX 2012 - PERSISTENT SLOW START OF THE ENGINE; ENGINE IS STRAINING TO TURN OVER/START. I HAVE REPLACED THE BATTERY 4 TIMES, CHECKED ALL POSSIBLE PROBLEMS (STARTER, SPARK PLUGS ETC.) BUT SAME RANDOM, PERIODIC PROBLEM OF THE ENGINE STRUGGLING TO START. RELATED PROBLEM: FUEL TANK APPEARS TO BE SOMEWHAT LOOSE; WHEN I BUY GASOLINE, I CAN SEE THE GAS TANK MOVE. IN ADDITION, IT IS DIFFICULT TO FI... Read more
Incident date: Jan 11, 2019
THE VEHICLE UNCONTROLLABLY LOCKED UP AND VERED INTO THE ON COMING LANE OF TRAFFIC
Incident date: Jan 11, 2019
THE VEHICLE UNCONTROLLABLY LOCKED UP AND VERED INTO THE ON COMING LANE OF TRAFFIC
Incident date: Jan 11, 2019
THE VEHICLE UNCONTROLLABLY LOCKED UP AND VERED INTO THE ON COMING LANE OF TRAFFIC
Incident date: Apr 8, 2014
THE DASHBOARD IN MY ACURA 2005 TL IS CRACKED IN SEVERAL AREAS, MOST NOTABLY AROUND WHERE THE AIRBAG DEPLOYS ON THE PASSENGER SIDE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM AMONG OWNERS OF ACURAS YEARS 2004 AND 2005. THE CRACKS SEEM TO BE ALL VERY SIMILAR LOCATIONS ON THE DASH. I AM CONCERNED THAT 1) THE AIRBAG WON'T DEPLOY 2) THE AIRBAG WILL DEPLOY INCORRECTLY 3) UPON DEPLOYMENT, THE DAMAGED DA... Read more
Incident date: Apr 8, 2014
THE DASHBOARD IN MY ACURA 2005 TL IS CRACKED IN SEVERAL AREAS, MOST NOTABLY AROUND WHERE THE AIRBAG DEPLOYS ON THE PASSENGER SIDE. AFTER RESEARCHING, THIS IS A COMMON PROBLEM AMONG OWNERS OF ACURAS YEARS 2004 AND 2005. THE CRACKS SEEM TO BE ALL VERY SIMILAR LOCATIONS ON THE DASH. I AM CONCERNED THAT 1) THE AIRBAG WON'T DEPLOY 2) THE AIRBAG WILL DEPLOY INCORRECTLY 3) UPON DEPLOYMENT, THE DAMAGED DA... Read more
Incident date: May 5, 2014
MY ACURA 2005 TL HAS SEVERAL CRACKS THROUGHOUT THE DASHBOARD. I HAVE FILED PREVIOUSLY, THIS FILING IS ANOTHER CONCERN THAT CAN BE ADDED TO THE ONES I JUST SUBMITTED REGARDING THE CRACKED DASHBOARD - WILL THE DAMAGED DASHBOARD BREAK APART EASILY AND CAUSE INJURY DURING A MINOR ACCIDENT? THIS CONCERN IS ADDITIONAL TO THE AIRBAG CONCERNS I ARTICULATED IN MY PREVIOUS SUBMISSION.
Incident date: May 5, 2014
MY ACURA 2005 TL HAS SEVERAL CRACKS THROUGHOUT THE DASHBOARD. I HAVE FILED PREVIOUSLY, THIS FILING IS ANOTHER CONCERN THAT CAN BE ADDED TO THE ONES I JUST SUBMITTED REGARDING THE CRACKED DASHBOARD - WILL THE DAMAGED DASHBOARD BREAK APART EASILY AND CAUSE INJURY DURING A MINOR ACCIDENT? THIS CONCERN IS ADDITIONAL TO THE AIRBAG CONCERNS I ARTICULATED IN MY PREVIOUS SUBMISSION.
Incident date: May 5, 2014
MY ACURA 2005 TL HAS SEVERAL CRACKS THROUGHOUT THE DASHBOARD. I HAVE FILED PREVIOUSLY, THIS FILING IS ANOTHER CONCERN THAT CAN BE ADDED TO THE ONES I JUST SUBMITTED REGARDING THE CRACKED DASHBOARD - WILL THE DAMAGED DASHBOARD BREAK APART EASILY AND CAUSE INJURY DURING A MINOR ACCIDENT? THIS CONCERN IS ADDITIONAL TO THE AIRBAG CONCERNS I ARTICULATED IN MY PREVIOUS SUBMISSION.
Incident date: Nov 1, 2018
THE DASHBOARD IN OUR ACURA SUDDENLY HAD A CRACK IN IT FROM FRONT TO BACK ON ONE SIDE OF THE PASSENGER SIDE AIRBAG, THEN A FEW DAYS LATER THE SAME SIZE OF CRACK APPEARED ON THE OTHER SIDE OF THE PASSENGER SIDE AIRBAG. THIS CAR ONLY HAS A BIT OVER 40,000 MILES ON IT EVEN THOUGH IT IS A 2005 AND HAS ALWAYS BEEN GARAGED AND WELL CARED FOR. WE ARE CONCERNED BECAUSE THE CRACKS ARE ON EACH SIDE OF THE ... Read more
Incident date: Nov 1, 2018
THE DASHBOARD IN OUR ACURA SUDDENLY HAD A CRACK IN IT FROM FRONT TO BACK ON ONE SIDE OF THE PASSENGER SIDE AIRBAG, THEN A FEW DAYS LATER THE SAME SIZE OF CRACK APPEARED ON THE OTHER SIDE OF THE PASSENGER SIDE AIRBAG. THIS CAR ONLY HAS A BIT OVER 40,000 MILES ON IT EVEN THOUGH IT IS A 2005 AND HAS ALWAYS BEEN GARAGED AND WELL CARED FOR. WE ARE CONCERNED BECAUSE THE CRACKS ARE ON EACH SIDE OF THE ... Read more
Incident date: Jan 4, 2019
MY 2008 MDX'S BATTERY WOULD DRAIN OUT OFTEN AND HAD TO REPLACE 2-3 NEW BATTERIES DURING THAT TIME FRAME AND NUMEROUS JUMP START. RECENTLY, I JUST CHANGED BATTERY AND HAD TO JUMP START AGAIN WITHIN A MONTH. I REALLY GOT FRUSTRATED AND TOOK THE CAR TO CAR DEALER AND HE SAID IT'S AN HFL ISSUE WHICH DRAINS YOUR BATTERY OUT, SO I HAVE TO PAY $200 TO DISCONNECT THE SYSTEM OR PAY $4000 TO PUT A NEW HFL S... Read more
ACURA
MDX SPORT HYBRID
(2017) — ELECTRICAL SYSTEM
Jan 7, 2019
Incident date: Oct 26, 2018
VEHICLE INTERMITTENTLY BREAKS DOWN WITH "POWER SYSTEM" AND "AWD" WARNING LIGHTS TRIGGERING SAFE MODE OPERATION. SAFE MODE LIMITS POWER AND POTENTIALLY CREATES UNSAFE CONDITION AS CAR CANNOT BE OPERATED AT FULL POWER. ACURA REFUSES TO REPAIR. PROBLEM OCCURS BOTH WITH IN MOTION AND WHEN AT IDLE.
ACURA
MDX SPORT HYBRID
(2017) — POWER TRAIN
Jan 7, 2019
Incident date: Oct 26, 2018
VEHICLE INTERMITTENTLY BREAKS DOWN WITH "POWER SYSTEM" AND "AWD" WARNING LIGHTS TRIGGERING SAFE MODE OPERATION. SAFE MODE LIMITS POWER AND POTENTIALLY CREATES UNSAFE CONDITION AS CAR CANNOT BE OPERATED AT FULL POWER. ACURA REFUSES TO REPAIR. PROBLEM OCCURS BOTH WITH IN MOTION AND WHEN AT IDLE.
Incident date: Dec 12, 2018
TAKATA RECALL: REVIEW CAMERA REMAINS ON WHEN I SHIFT FROM REVERSE TO DRIVE. CONSEQUENTLY, I AM DRIVING LOOKING AT THE ROAD BEHIND ME ON THE SCREEN.
Incident date: Dec 12, 2018
TAKATA RECALL: CORRECTION FOR COMPLAINT #11164408. REAR VIEW CAMERA REMAINS IN THE REVERSE POSITION WHEN I SHIFT FROM REVERSE TO DRIVE. CONSEQUENTLY, I AM DRIVING WITH A VIEW OF THE ROAD BEHIND ME. THIS HAS HAPPEN THREE TIMES. I REPORTED THIS TO ACURA OF PEORA, AZ. THEY KEPT MY CAR FOR A DAY BUT DIDN'T RESOLVE THE PROBLEM. I WAS TOLD THEY WERE CONTACTING ACURA HEADQUARTERS AND WOULD GET BACK... Read more
Incident date: Dec 12, 2018
TAKATA RECALL: CORRECTION FOR COMPLAINT #11164408. REAR VIEW CAMERA REMAINS IN THE REVERSE POSITION WHEN I SHIFT FROM REVERSE TO DRIVE. CONSEQUENTLY, I AM DRIVING WITH A VIEW OF THE ROAD BEHIND ME. THIS HAS HAPPEN THREE TIMES. I REPORTED THIS TO ACURA OF PEORA, AZ. THEY KEPT MY CAR FOR A DAY BUT DIDN'T RESOLVE THE PROBLEM. I WAS TOLD THEY WERE CONTACTING ACURA HEADQUARTERS AND WOULD GET BACK... Read more
Incident date: Jan 5, 2019
I WAS TRAVELING ON THE EXPRESSWAY AND MY STEERING WHEEL BECAME HARD TO TURN ALMOST CAUSING ME TO WRECK. A WARNING LIGHT CAME ON STATING CHECK POWER STEERING SYSTEM, I LATER FOUND OUT IT WAS MY EPS UNIT THAT HAD GONE OUT. ACURA IS AWARE OF THIS PROBLEM AND REFUSE TO RECALL THE ISSUE AND CONTINUE TO PUT FAMILIES LIVES IN DANGER. THIS MANUFACTURER NEEDS SOME ACCOUNTABILITY.
ACURA
TSX SPORT WAGON
(2012) — ELECTRONIC STABILITY CONTROL (ESC)
Jan 5, 2019
Incident date: Jan 5, 2019
I WAS DRIVING AROUND 30 MPH AND THE EPS WARNING LIGHT CAME ON, THEN IMMEDIATELY AFTER THE POWER STEERING WENT OUT. I ALMOST CRASHED AS THE WHEEL WAS EXTREMELY DIFFICULT TO TURN.
ACURA
TSX SPORT WAGON
(2012) — STEERING
Jan 5, 2019
Incident date: Jan 5, 2019
I WAS DRIVING AROUND 30 MPH AND THE EPS WARNING LIGHT CAME ON, THEN IMMEDIATELY AFTER THE POWER STEERING WENT OUT. I ALMOST CRASHED AS THE WHEEL WAS EXTREMELY DIFFICULT TO TURN.
Incident date: Dec 30, 2018
I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THIN... Read more
Incident date: Dec 30, 2018
I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THIN... Read more
Incident date: Dec 30, 2018
I RECENTLY BOUGH THE CAR AND I AM NOW REGRETTING IT BECAUSE THE 9 SPEED TRANSMISSION IS VERY SLUGGISH AND DOESN'T PROVIDE POWER WHEN NEEDED. IN THE MORNING WHEN I START THE CAR THE CAR JUST LAGS THE POWER UNTIL I PRESS HARD ON THE GAS PEDAL. WE TOOK THIS ON A ROAD TRIP TO CALIFORNIA FROM UTAH AND AT TIMES I FEEL LIKE I DON'T HAVE AMPLE POWER TO PASS OTHER DRIVERS AND IT TAKES A FEW SECONDS TO THIN... Read more
Incident date: Jan 3, 2019
1. ENGINE EMMISION PROBLEM INDIACTOR - ACURA MAINTANANCE PERSONAL TOLD ME THAT THE WARNING IS BECAUSE OF THE CATALYST SYSTEM EFFICIENCY IS BELOW THRESHOLD NUMBERS AND THEY GOING ADJUST THE SOFTWARE TO INCREASE THE THRESHOLD AND I SHOULD PAY FOR THE UPDATE. 2. STEERING COLUMN SCREECHES OR SQUEALS WHEN IT IS ADJUSTED.
Incident date: Jan 3, 2019
1. ENGINE EMMISION PROBLEM INDIACTOR - ACURA MAINTANANCE PERSONAL TOLD ME THAT THE WARNING IS BECAUSE OF THE CATALYST SYSTEM EFFICIENCY IS BELOW THRESHOLD NUMBERS AND THEY GOING ADJUST THE SOFTWARE TO INCREASE THE THRESHOLD AND I SHOULD PAY FOR THE UPDATE. 2. STEERING COLUMN SCREECHES OR SQUEALS WHEN IT IS ADJUSTED.