Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jul 10, 2019
SEVERAL TIMES OVER A COUPLE OF DAYS WHILE IN THE MIDDLE OF DRIVING THE STEERING WHEEL JUST FROZE AND WOULD NOT TURN. THE FIRST COUPLE OF TIMES SHUTTING OFF THE CAR AND RESTARTING BROUGHT IT BACK HOWEVER, THE LAST TIME IT FROZE COMPLETELY AND NEVER CAME BACK. THIS CAR IS A 2013 HOWEVER IT ONLY HAS 30,700 MILES ON IT. WE HAD IT DIAGNOSED AND IT IS THE ENTIRE ELECTRONIC POWER STEERING SYSTEM MODUL... Read more
Incident date: Jul 18, 2019
I HAVE EXPERIENCED STALLING AT LOW SPEEDS AND HIGHER SPEEDS. WHEN SLOWING DOWN BY TAKING THE FOOT OFF THE GAS (COASTING SOMETIME) AND WHEN GAS PEDAL IS PRESSED, THE CAR SEEMS TO HAVE A TRANSMISSION STALL. YOU CAN PRESS THE GAS PEDAL TO THE FLOOR AND AFTER A MOMENTARY STALL, THE TRANSMISSION CATCHES BACK UP AND REGAINS POWER. VERY DANGEREOUS FOR INTERSECTIONS AND INTERSTATE DRIVING. 7-18-19 W... Read more
Incident date: May 8, 2019
TL* THE CONTACT OWNS A 2019 ACURA RDX. THE CONTACT STATED THAT THE NORTH STAR SYSTEM WAS A DISTRACTION WHILE DRIVING DUE TO A LIGHT THAT CONSTANTLY FLASHED FROM THE CONTROL PANEL. IN ADDITION, THE VEHICLE LOCKED ON ITS OWN. THE VEHICLE WAS DRIVEN TO WESTCHESTER ACURA (2155 PALMER AVE, LARCHMONT, NY 10538, (914) 834-2222) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE REBOOTED. THE VEHICLE ... Read more
Incident date: Jul 16, 2019
ENGINE HAS QUIT SUDDENLY WITHOUT WARNING WHILE DRIVING ON 3 OR 4 OCCASIONS. HAVE BEEN ABLE TO RESTART BY TURNING IGNITION SWITCH TO OFF (WHICH REQUIRES VEHICLE TO BE PUT INTO PARK) THEN TURNED BACK TO START. LATEST INCIDENT WAS ON A DIVIDED CITY STREET YESTERDAY WHILE STOPPED AT A TRAFFIC LIGHT JUST PAST A RAILROAD CROSSING; VEHICLE BEHIND ME HAD STOPPED ON THE RAILROAD TRACK. AS THE TRAFFIC LIGH... Read more
Incident date: Jul 8, 2019
THE CAR DASHBOARD IS COMPLETELY CRACKED RIGHT ABOVE THE AIRBAG, WHICH IS ALLOWING HEAT TO SEEP IN.
Incident date: Jun 1, 2018
AS YOU CAN SEE, THESE AREN'T SMALL HAIRLINE CRACKS, THEY ARE NASTY A## LONG CRACKS ALL OVER. EACH DAY THE CRACK GET WORST AND OPEN. IT DANGEROUS BECAUSE THERE IS AIRBAGS UNDER THOSE DASHBOARD.
Incident date: Jun 1, 2018
AS YOU CAN SEE, THESE AREN'T SMALL HAIRLINE CRACKS, THEY ARE NASTY A## LONG CRACKS ALL OVER. EACH DAY THE CRACK GET WORST AND OPEN. IT DANGEROUS BECAUSE THERE IS AIRBAGS UNDER THOSE DASHBOARD.
Incident date: Jul 10, 2019
MY TRANSMISSION RAN OUT IN FREEWAY AND IT ALMOST KILLED ME I NEED A RECALL
Incident date: Jul 10, 2019
MY TRANSMISSION RAN OUT IN FREEWAY AND IT ALMOST KILLED ME I NEED A RECALL
Incident date: Jul 10, 2019
MY TRANSMISSION RAN OUT IN FREEWAY AND IT ALMOST KILLED ME I NEED A RECALL
Incident date: Jul 5, 2019
I HAVE ALREADY PAID ACURA TO REPLACE MY DASHBOARD ONCE DUE TO THE AIRBAG PUSHING UP ON DASH AND CRACKING IT. I NOW HAVE THE SAME PROBLEM AGAIN, THE DASH HAS CRACKED ON PASSENGER SIDE IN PERFECT RECTANGLE WHERE AIRBAG IS LOCATED. I AM VERY CONCERNED THAT DEPLOYMENT IS LIKLEY/IMMINENET AND I AM URGING NHTSA TO REQUIRE ACURA TO REPLACE AIRBAGE AND DASH.
Incident date: Jun 4, 2019
MY CAR HAD A STRONG GAS SMELL INSIDE AND OUTSIDE VEHICLE WHENEVER I DROVE IT. I LOOKED AND FOUND THAT THE GAS PUMP PLASTIC HOUSING WAS CRACKED IN MULTIPLE PLACES AND A LARGE AMOUNT OF GAS HAD LEAKED INTO THE COMPARTMENT UNDER THE SEAT AND DOWN BELOW MY VEHICLE.
Incident date: Jul 9, 2019
IN AN IMPACT WITH A PARKED CAR THAT TOTALED THE TLX , THE AIRBAGS NEVER DEPLOYED WHICH LED TO INJURY TO THE DRIVERS CHEST AND THE HIP OF THE PASSENGER IN THE FRONT OF THE CAR. THE ATTACHED PICTURE SHOW THAT THE FRONT IN IS CRUSHED WHILE THE INSIDE PICTURES SHOW THAT THE AIRBAGS NEVER DEPLOYED. AFTER THE IMPACT THE CAR COULD NOT BE CONTROLLED. PER DRIVER, SHE TRIED TO BREAK, BUT CAR DID NOT ST... Read more
Crash
2 injured
Incident date: Jul 9, 2019
IN AN IMPACT WITH A PARKED CAR THAT TOTALED THE TLX , THE AIRBAGS NEVER DEPLOYED WHICH LED TO INJURY TO THE DRIVERS CHEST AND THE HIP OF THE PASSENGER IN THE FRONT OF THE CAR. THE ATTACHED PICTURE SHOW THAT THE FRONT IN IS CRUSHED WHILE THE INSIDE PICTURES SHOW THAT THE AIRBAGS NEVER DEPLOYED. AFTER THE IMPACT THE CAR COULD NOT BE CONTROLLED. PER DRIVER, SHE TRIED TO BREAK, BUT CAR DID NOT ST... Read more
Crash
2 injured
Incident date: Jul 9, 2019
IN AN IMPACT WITH A PARKED CAR THAT TOTALED THE TLX , THE AIRBAGS NEVER DEPLOYED WHICH LED TO INJURY TO THE DRIVERS CHEST AND THE HIP OF THE PASSENGER IN THE FRONT OF THE CAR. THE ATTACHED PICTURE SHOW THAT THE FRONT IN IS CRUSHED WHILE THE INSIDE PICTURES SHOW THAT THE AIRBAGS NEVER DEPLOYED. AFTER THE IMPACT THE CAR COULD NOT BE CONTROLLED. PER DRIVER, SHE TRIED TO BREAK, BUT CAR DID NOT ST... Read more
Crash
2 injured
Incident date: Jul 13, 2019
MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 A... Read more
Incident date: Jul 13, 2019
MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 A... Read more
Incident date: Jul 13, 2019
MY 2019 RDX AWD TWICE NOW UNDER 4600 MILES HAD STEERING LOCK UP WHILE TRAVELING ON A BUSY HIGHWAY. COLLISION BRAKE MITGATION SYSTEM WARNING STARTED FLASHING ON DISPLAY AND LOST CONTROL OF STEERING THE CAR! LUCKY BOTH TIMES THAT I WAS ABLE TO PULL OFF ROAD OUT OF TRAFFIC!! DEALER COULD NOT FIND ANYTHING WRONG THE FIRST TIME AND SAID NO RECALLS OR INCIDENTS REPORTED. HAPPENED TODAY AGAIN 7-13-29 A... Read more
Incident date: Jul 11, 2019
SUNROOF GLASS EXPLODED SPONTANEOUSLY WHILE DRIVING ON HIGHWAY ABOUT 80MPH WITH LITTLE TRAFFIC AND CLEAR SKIES. LUCKILY, THE SUNROOF INTERIOR SLIDE COVER WAS CLOSED PREVENTING THE GLASS SHARDS TO FALL INTO THE VEHICLE. TOOK CAR TO A LOCAL ACURA DEALER AND THEY DID NOT MENTION A RECALL AND NEEDED TIME TO ORDER A NEW PART AND SCHEDULE SERVICE. DECLINED THEIR SERVICE AND WENT TO AN AUTO GLASS SERVI... Read more
Incident date: Jul 12, 2019
I'M LOOKING OVER RECALLS ON KELLEY BLUE BOOK SITE
Incident date: Jul 12, 2019
I'M LOOKING OVER RECALLS ON KELLEY BLUE BOOK SITE
Incident date: Jul 12, 2019
I'M LOOKING OVER RECALLS ON KELLEY BLUE BOOK SITE
Incident date: May 1, 2016
AS I WAS DRIVING IN A PARKING LOT, I WENT TO APPLY MY BRAKES AS I AM TURNING MY CAR. THE BRAKES FELT HARD ALL OF A SUDDEN EVEN THOUGH I BARELY APPLIED PRESSURE. THE BREAK PETAL HAD A GRINDING SOUND AND APPLIED EXTREME PRESSURE TO BREAK MY CAR BY ITSELF. IT FELT AS IF MY CAR WAS BEING THROWN FROM SIDE TO SIDE. THIS HAPPENED SEVERAL TIMES IN PARKING LOTS. THIS HAS ALSO HAPPENED ABOUT 3 TIMES ON THE ... Read more
Incident date: May 1, 2016
AS I WAS DRIVING IN A PARKING LOT, I WENT TO APPLY MY BRAKES AS I AM TURNING MY CAR. THE BRAKES FELT HARD ALL OF A SUDDEN EVEN THOUGH I BARELY APPLIED PRESSURE. THE BREAK PETAL HAD A GRINDING SOUND AND APPLIED EXTREME PRESSURE TO BREAK MY CAR BY ITSELF. IT FELT AS IF MY CAR WAS BEING THROWN FROM SIDE TO SIDE. THIS HAPPENED SEVERAL TIMES IN PARKING LOTS. THIS HAS ALSO HAPPENED ABOUT 3 TIMES ON THE ... Read more
Incident date: May 1, 2016
AS I WAS DRIVING IN A PARKING LOT, I WENT TO APPLY MY BRAKES AS I AM TURNING MY CAR. THE BRAKES FELT HARD ALL OF A SUDDEN EVEN THOUGH I BARELY APPLIED PRESSURE. THE BREAK PETAL HAD A GRINDING SOUND AND APPLIED EXTREME PRESSURE TO BREAK MY CAR BY ITSELF. IT FELT AS IF MY CAR WAS BEING THROWN FROM SIDE TO SIDE. THIS HAPPENED SEVERAL TIMES IN PARKING LOTS. THIS HAS ALSO HAPPENED ABOUT 3 TIMES ON THE ... Read more
Incident date: Jan 1, 2019
THE 2019 ACURA RDX, HAS A KNOWN DEFECT IN THEIR INFOTAINMENT CENTER, WHICH CAUSES (AMONG OTHER THINGS), THE PHONE CONNECTION WITH APPLE CARPLAY, TO "DROP". UNDER SOME CIRCUMSTANCES, THIS MIGHT NOT BE A HUGE PROBLEM OR SAFETY ISSUE, BUT MANY "ON THE ROAD" PEOPLE, DEPEND ON THIS PHONE CAPABILITY AND CONDUCT IMPORTANT BUSINESS ON THE PHONE. WHILE DRIVING AND TALKING ON THE PHONE, THE PHONE SUDDENL... Read more
Incident date: Jan 1, 2019
THE 2019 ACURA RDX, HAS A KNOWN DEFECT IN THEIR INFOTAINMENT CENTER, WHICH CAUSES (AMONG OTHER THINGS), THE PHONE CONNECTION WITH APPLE CARPLAY, TO "DROP". UNDER SOME CIRCUMSTANCES, THIS MIGHT NOT BE A HUGE PROBLEM OR SAFETY ISSUE, BUT MANY "ON THE ROAD" PEOPLE, DEPEND ON THIS PHONE CAPABILITY AND CONDUCT IMPORTANT BUSINESS ON THE PHONE. WHILE DRIVING AND TALKING ON THE PHONE, THE PHONE SUDDENL... Read more
Incident date: Jul 11, 2019
I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND T... Read more
Incident date: Jul 11, 2019
I JUST BOUGHT A NEW 2019 RDX ASPEC LAST FRIDAY, AND IT ONLY HAS ABOUT 500 MILES ON IT. I WAS DRIVING HOME TONIGHT AND WENT ABOUT 60MPH TO PASS A CAR AND MY CAR COMPLETELY LOST POWER. I TRIED PRESSING THE ACCELERATOR AND I HAD ABSOLUTELY NO RESPONSE. MY CHECK ENGINE LIGHT STARTED FLASHING. FORTUNATELY, THERE WAS A POLICE OFFICER WHO WAS ABLE TO GUIDE ME TO THE SHOULDER. I RESTARTED THE CAR AND T... Read more
Incident date: Oct 1, 2018
THE APPLE CARPLAY INTERFACE IS SERIOUSLY FLAWED. WHEN IPHONE IS CONNECTED TO RDX THE MAJOR PROBLEM IS WHILE PLAYING TUNES OR USING ANY OF THE APPS THE SCREEN FREEZES AND/OR THE SOUND DROPS OUT. IT BECOMES A SAFETY ISSUE WHEN HANDS FREE NO LONGER APPLIES AND HUMAN INTERVENTION IS REQUIRED, INCLUDING UNPLUGGING IPHONE AND REPLUGGING IPHONE TO RDX, USING TOUCHPAD TO TRY TO UNFREEZE THE INFOTAINMENT... Read more
Incident date: Jul 6, 2019
MY 2005 ACURA MDX HAS BEEN DRIVING GREAT SINCE WE PURCHASED IT OVER A YEAR AGO. RECENTLY THE VSA LIGHT CAME ON WHILE DRIVING AROUND TOWN AND THE VEHICLE STOPPED VERY ABRUPTLY WHEN LIGHTLY APPLYING THE BRAKES. THE LIGHT GOES AWAY AND APPEARS TO RESET WHEN YOU TURN OFF THE VEHICLE. NOW EVERY TIME THAT THE VEHICLE IS DRIVEN I HAVE TO DRIVE EXTRA CAREFUL BECAUSE I NEVER KNOW WHEN THE VSA LIGHT WILL ... Read more
Incident date: Apr 1, 2019
I PURCHASED MY 2001 ACURA MDX IN MARCH 2019. SINCE PURCHASE THE CAR CONSISTENTLY MAKES A LOUD CLUNK WHEN SHIFTING THE GEAR SHIFTER INTO REVERSE. IT ALSO CLUNKS CONSISTENTLY GOING FROM PARK TO DRIVE. THERE IS HESITATION IN THE CARS SHIFTING. AT TIMES I EITHER HAVE TO SPEED UP OR LET SPEED OFF FOR A TRANSMISSION SHIFT TO OCCUR. THE CAR SHUDDERS HORRIBLY WHEN BRAKING AT LOW OR MEDIUM SPEEDS. IT FEELS... Read more
Incident date: Apr 1, 2019
I PURCHASED MY 2001 ACURA MDX IN MARCH 2019. SINCE PURCHASE THE CAR CONSISTENTLY MAKES A LOUD CLUNK WHEN SHIFTING THE GEAR SHIFTER INTO REVERSE. IT ALSO CLUNKS CONSISTENTLY GOING FROM PARK TO DRIVE. THERE IS HESITATION IN THE CARS SHIFTING. AT TIMES I EITHER HAVE TO SPEED UP OR LET SPEED OFF FOR A TRANSMISSION SHIFT TO OCCUR. THE CAR SHUDDERS HORRIBLY WHEN BRAKING AT LOW OR MEDIUM SPEEDS. IT FEELS... Read more
Incident date: Jun 28, 2019
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN ... Read more
Fire
Incident date: Jun 28, 2019
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN ... Read more
Fire
Incident date: Jun 28, 2019
I WAS DRIVING ON A RESIDENTIAL STREET BACK HOME WHEN A HAZE STARTED COMING OUT OF THE AIR CONDITIONING VENTS. THAT TURNED INTO BLACK SMOKE COMING FROM THE FRONT PASSENGER SIDE, UNDERNEATH/BEHIND THE GLOVE COMPARTMENT. FROM THAT SMOKE, A FIRE STARTED IN THE FRONT PASSENGER SIDE, INSIDE THE VEHICLE. I PULLED OVER TO THE SIDE OF THE STREET, TURNED THE CAR OFF, GRABBED MY SON WHO WAS IN A CAR SEAT IN ... Read more
Fire
Incident date: Jul 7, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING 65 MPH, THE AIR BAG DEPLOYED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THERE WERE NO INJURIES. THE CONTACT CONTINUED TO DRIVE THE VEHICLE TO HER RESIDENCE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V499000 (AIR BAGS). THE CONTACT CALLED CROWN ACURA (LOCATED AT 18911 US HWY 19 N, CLEARWATER, FL 33764, (888) 642-5567) AND NOTIFIE... Read more
Incident date: May 27, 2019
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES I... Read more
Incident date: May 27, 2019
TWICE NOW UNDER 5400 MILES, WHILE DEPRESSING GAS PEDDLE TO PASS ON AN INTERSTATE AT AROUND 70 MPH, THE CAR TOTALLY LOSES POWER AND ENGINE LIGHT COMES ON LEAVING US IN A VERY UNSAFE POSITION IN THE FAST LANE OF TRAVEL. WE BARELY AVOIDED COLLISIONS MAKING IT TO THE SHOULDER. AFTER RESTARTING THE CAR, THE ENGINE LIGHT IS OFF AND CAR APPEARS TO OPERATED NORMALLY AGAIN. ACURA COULD NOT FIND ANY CODES I... Read more
Incident date: Jul 7, 2019
TL* THE CONTACT OWNS A 2011 ACURA TSX. WHILE DRIVING APPROXIMATELY 67 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT AN APPOINTMENT WAS PENDING WITH HENDRICK ACURA (LOCATED AT 6824 E INDEPENDENCE BLVD, CHARLOTTE, NC 28227, (980) 242-5667). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000. PIIR=Y.
Incident date: Jun 27, 2019
I AM HAVING CONTINUAL ISSUES WITH THE INFOTAINMENT SYSTEM (RADIO, AIR CONDITIONING, NAVIGATION, ETC.). THE ISSUES HAVE CONTINUED TO WORSEN OVER TIME DURING MY SHORT TIME OF OWNERSHIP. THE ISSUES INCLUDE, THE ENTIRE OPERATING SYSTEM FREEZING, THE NAVIGATION SCREEN NOT ALTERNATING BETWEEN DAYTIME AND NIGHTTIME BACKGROUNDS (WHICH CAUSES VISION ISSUES IN THE EVENINGS - IT IS CURRENTLY STUCK ON D... Read more
Incident date: Jun 30, 2019
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN T... Read more
Crash
Incident date: Jun 30, 2019
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN T... Read more
Crash
Incident date: Jun 30, 2019
ON JUNE 30TH 2019 AFTER LEAVING FROM WORK I WAS ON MY WAY TO PIER 1 WHICH IS APPROXIMATELY 2 MILES AWAY. I TURNED INTO THE PARKING LOT PARKED IN FRONT OF PIER 1 AND ALL OF A SUDDEN MY CAR ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB CRASHED THROUGH PIER 1 WINDOW INTO THE STORE AND DIDN'T STOP UNTIL IT HIT A WALL. AT THIS TIME I'M IN SHOCK GLASS IS EVERY WHERE AND I COULD MOVE I HEAR PEOPLE IN T... Read more
Crash
Incident date: Jul 3, 2019
WHILE DRIVING I STARTED TO SMELL FUEL IN THE PASSENGER COMPARTMENT. UPON INSPECTION OF THE FUEL PUMP, I DISCOVERED THAT THE PLASTIC ON TOP OF THE FUEL PUMP HAD CRACKED FILLING UP THE TOP OF THE FUEL TANK COVER WITH RAW FUEL. SOME OF THE FUEL HAD MADE ITS WAY INTO THE PASSENGER COMPARTMENT WHILE THE REST LEAKED UNDER THE CAR ON TO THE GROUND. MY FEAR IS IF THIS GOES UNDETECTED, THE LEAKING FUEL CO... Read more
Incident date: Apr 20, 2019
OUR NON-MOVING VEHICLE WAS INVOLVED IN A HARD REAR-END COLLISION AT A IN CITY TRAFFIC WAITING TO MAKE A LEGAL TURN. A WEEK LATER VEHICLE LOST STEERING MOBILITY. WE HAD BATON ROUGE, LA ACURA DEALERSHIP RUN A DIAGNOSTIC. THEY FAILED TO DETERMINE IF THE FAILURE WAS DIRECTLY ASSOCIATED WITH REAR-END COLLISION. I WOULD SAY SO. THAT IS FINE LIL TOUGH CAR. WE ARE THE SECOND OWNERS. ALL WE HAVE HA... Read more
Crash
1 injured
Incident date: Jan 15, 2019
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPAR... Read more
Incident date: Jan 15, 2019
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPAR... Read more
Incident date: Jan 15, 2019
MY 2005 ACURA TL HAS LOST POWER AT LEAST A DOZEN TIMES WHILE I HAVE BEEN DRIVING ON THE FREEWAY. THE BATTERY ALSO COMPLETELY DRAINS AFTER THE CAR HAS NOT BEEN DRIVEN FOR A DAY OR TWO. I JUST REPLACED THE BATTERY AND HAVE HAD THE ALTERNATOR TESTED AT LEAST HALF A DOZEN TIMES BY 3 DIFFERENT MECHANICS. MY ISSUES SOUND VERY SIMILAR TO THE FUSE BOX RECALL BUT MY VIN DOES NOT FALL UNDER THE RECALL APPAR... Read more