Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jul 5, 2019
THE AUTOMATIC STEERING STOPPED WORKING WHEN I WAS TRYING TO REVERSE OUT OF THE PARKING LOT. CAR WAS ONLY PARKED FOR 15 MINUTES IN THE LOT. CAR ONLY HAS 32K
Incident date: May 3, 2018
GOT MY EPS SYSTEM REPLACED ABOUT 1 YEARS AGO PAID 1300 TO FIX NOW IT SEEMS TO BE A KNOWN ISSUE RECENTLY MY STEERING GETS HARD SOME DAYS AND OTHER DAYS ITS SMOOTH DONT KNOW WHAT TO DO I CANT AFFORD ANOTHER 1300 FOR SOMETHING THAT IS KNOW TO BE FAILING
Incident date: Jul 23, 2019
FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO S... Read more
Incident date: Jul 23, 2019
FROM MARCH 2019 TO PRESENT: WHEN DRIVING AT SPEEDS ABOVE 55MPH, THE VEHICLE SLAMS ON IT'S BRAKES AUTOMATICALLY AND COMES TO A COMPLETE STOP. I THEN HAVE TO PUT THE RDX IN PARK, THEN BACK INTO DRIVE BEFORE I CAN ACCELERATE AGAIN. THIS HAPPENS WHEN NO OTHER CARS ARE AROUND THE FRONT OF THE VEHICLE. THIS HAS HAPPENED A TOTAL OF 10 TIMES. A COUPLE OF THE TIMES IT HAS HAPPENED, OTHER CARS HAVE HAD TO S... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2016 ACURA TLX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED AND VARIOUS UNKNOWN INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FRESNO ACURA (7250 N PALM AVE, FRESNO, CA 93711, (559) 431-3400) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 86,000.
Incident date: Aug 1, 2019
THE STEERING CONTROL UNIT FAILED WHILE DRIVING. THE VEHICLE BECAME DIFFICULT TO CONTROL AT DRIVING SPEED AND WAS EXTREMELY DIFFICULT AT SLOW SPEED. CHECK ELECTRONIC STEERING CONTROL DASH LIGHT FLASHED.
Incident date: Mar 1, 2019
CRACKED DASH BOARD. THREE SEPARATE CRACKS. I'M POSITIVE THIS IS GOING TO EFFECT THE AIRBAG DEPLOYMENT. CLEARLY THIS IS A KNOW ISSUE. I'D SUGGEST GETTING AN ATTORNEY. THE CAR HAS NOT BEEN IN ANY TYPE OF ACCIDENT
Incident date: Mar 1, 2019
CRACKED DASH BOARD. THREE SEPARATE CRACKS. I'M POSITIVE THIS IS GOING TO EFFECT THE AIRBAG DEPLOYMENT. CLEARLY THIS IS A KNOW ISSUE. I'D SUGGEST GETTING AN ATTORNEY. THE CAR HAS NOT BEEN IN ANY TYPE OF ACCIDENT
Incident date: Aug 1, 2019
THIS VEHICLE HAS HAD REPEATED BATTERY FAILURES. I HAD TO HAVE A BATTERY REPLACED IN THIS CAR LESS THAN A YEAR AGO AND YESTERDAY, THE NEW BATTERY DIED AGAIN. I WAS AT THE GAS STATION GETTING GAS AND WHEN I TRIED TO START THE VEHICLE, ALL OF THE LIGHTS STARTED FLICKERING WITH A LOUD REPETITIVE CLICKING SOUND AND THE VEHICLE WOULD NOT START. I HAD TO CALL ACURA ROADSIDE ASSISTANCE WHO SENT OUT A AAA ... Read more
Incident date: Jul 9, 2019
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER AND THE GEAR SHIFTED INTO NEUTRAL. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. WALKER ACURA (8951 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 464-4004) WAS CONTACTED. THE VEHICLE WA... Read more
Incident date: Aug 2, 2019
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Incident date: Aug 2, 2019
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Incident date: Aug 2, 2019
2016 ACURA TLX 39,462 MILES ON ODOMETER. THE ENGINE LOST POWER. THE WARNING LIGHT DISPLAYED PARKING BRAKE SYSTEM MALFUNCTION, EMISSION SYSTEM MALFUNCTION. AFTER 3 TIMES SHUTTING OFF AND TURNING ON THE POWER BUTTON, THE CONDITION WENT BACK TO NORMAL.
Incident date: Jul 29, 2019
I WAS ACCELERATING HARD ONTO A HIGHWAY ON RAMP WHEN THE CHECK ENGINE LIGHT TURNED ON AND THE CAR WENT INTO "LIMP" MODE. I DROVE AT 40 MILES PER HOUR TO THE NEXT EXIT AND TURNED OFF THE CAR AS INSTRUCTED ON THE MANUAL. THE CAR RETURNED TO NORMAL OPERATION AFTERWARDS ALTHOUGH SPECIAL CARE WAS TAKEN TO MINIMIZE STRONG ACCELERATION.
Incident date: Jul 30, 2019
STEERING SYSTEM FAILS INTERMITTENTLY. EPS WARNING LIGHT COMES ON AND THE CAR BECOMES UNCONTROLLABLE IN THE HIGHWAY AND VERY HARD TO MANEUVER IN THE PARKING LOT. THIS IS EXTREMELY SCARY SITUATION. I WAS GLAD I WAS ABLE TO EXIT THE FREEWAY AND STOP THE CAR AT A SAFE LOCATION. ELECTRONIC POWER STEERING MODULE (EPS) IS FAILING.
Incident date: Aug 1, 2019
MY RED AIRBAG LIGHT & MY CHECK AIRBAG SYSTEM LIGHTS COMES ON AND OFF WHILE STATIONARY. WHEN IT COMES ON IT STAYS ON FROM ONE DESTINATION TO THE NEXT. WHEN I RETURN BACK TO THE CAR TO START IT AGAIN ITS NOT ON, BUT IF I WAIT A WHILE TO GO TO ANOTHER DESTINATION THE CHECK AIRBAG SYSTEM LIGHT COMES BACK ON AGAIN.
Incident date: Jul 28, 2019
SUNROOF EXPLODED - DRIVING VEHICLE AROUND 60MPH ON MISTY RAINY OVERCAST DAY. ALL OF A SUDDEN SUNROOF SHATTERS (NO CAR AROUND FOR ROCK OR PEBBLE PROJECTION).
Incident date: Jul 30, 2019
I WENT IN FOR A AIRBAG RECALL BACK IN 2016 I GOT IN A CAR ACCIDENT ON 7/30/19 WHICH TOTALED MY CAR BUT MY AIR BAGS NEVER DEPLOYED WHICH CAUSED A INJURY TO THE LEFT SIDE OF MY HEAD FROM ME HITTING THE STEERING WHEEL . POLICE SAID THE AIRBAGS SHOULD OF DEPLOYED FROM HOW BAD THE ACCIDENT WAS .
Crash
1 injured
Incident date: Jul 30, 2019
I JUST BROUGHT A NEW 2019 RDX,IT ONLY HAS 315 MILES (IT HAS BEEN ONLY TWO AND HALF WEEKS).I WAS DRIVING ON THE HIGHWAY ON MY WAY TO WORK. I LOST ACCELERATION ON MY VEHICLE. I TRIED PRESSING THE ACCELERATOR NO REPONSE. ALL THE WARNING LIGHTS CAME ON ,THE ENGINE LIGHT,AWD, BRAKE SYSTEM, POWER STEERING, STABILITY AND TRACTION. LUCKILY I WAS ABLE TO GET ON TO THE SHOULDER. AS I AM READING SIMILAR... Read more
Incident date: Mar 4, 2019
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WE... Read more
Incident date: Mar 4, 2019
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WE... Read more
Incident date: Mar 4, 2019
POWER STEERING EPS FAILURE RIGHT AROUND 60,000 MILES MY ACURA TL'S POWER STEERING EPS FAILED. THE CAR WAS DRIVING ~45MPH ON A STRAIGHT 2-LANE HIGHWAY WHEN THE INDICATOR LIGHTS WENT OFF AND THE POWER STEERING FAILED. AFTER PULLING OVER TO THE SIDE OF THE ROAD AND LETTING THE CAR SIT FOR SEVERAL HOURS, IT STARTED UP WITH NO ISSUES. THE NEXT DAY, UPON STARTING THE VEHICLE, THE POWER STEERING WE... Read more
Incident date: Jul 18, 2019
THE AIRBAG SEAT BELT SENSOR OR LIGHT IS ON ALL THE TIME IT'S COMMON FOR THESE TYPES OF VEHICLES OF 2004 TO 2008. IT IS A SAFETY ISSUE THAT SHOULD BE RESOLVED, I WAS TOLD IT WASNT UNDER WARRANTY OR A RECALL BECAUSE THE VEHICLE IS OLDER THAN 10 YEARS, BUT CLEARLY ON THE WEBSITE IT SAYS UNDER 15 YEARS IT SHOULD BE COVERED. I WANTED TO CLEAR THIS UP WITH ACURA SERVICE DEPARTMENT BUT THEY WANTED TO CHA... Read more
Incident date: Jul 18, 2019
THE AIRBAG SEAT BELT SENSOR OR LIGHT IS ON ALL THE TIME IT'S COMMON FOR THESE TYPES OF VEHICLES OF 2004 TO 2008. IT IS A SAFETY ISSUE THAT SHOULD BE RESOLVED, I WAS TOLD IT WASNT UNDER WARRANTY OR A RECALL BECAUSE THE VEHICLE IS OLDER THAN 10 YEARS, BUT CLEARLY ON THE WEBSITE IT SAYS UNDER 15 YEARS IT SHOULD BE COVERED. I WANTED TO CLEAR THIS UP WITH ACURA SERVICE DEPARTMENT BUT THEY WANTED TO CHA... Read more
Incident date: Jul 18, 2019
THE AIRBAG SEAT BELT SENSOR OR LIGHT IS ON ALL THE TIME IT'S COMMON FOR THESE TYPES OF VEHICLES OF 2004 TO 2008. IT IS A SAFETY ISSUE THAT SHOULD BE RESOLVED, I WAS TOLD IT WASNT UNDER WARRANTY OR A RECALL BECAUSE THE VEHICLE IS OLDER THAN 10 YEARS, BUT CLEARLY ON THE WEBSITE IT SAYS UNDER 15 YEARS IT SHOULD BE COVERED. I WANTED TO CLEAR THIS UP WITH ACURA SERVICE DEPARTMENT BUT THEY WANTED TO CHA... Read more
Incident date: Aug 15, 2015
WHILE DRIVING THE CAR ON THE HIGHWAY, IT BECAME INCREASINGLY HARD TO STEER. BY THE TIME I GOT HOME THE STEERING WHEEL COULDN'T BE TURNED. HAD IT TAKEN TO THE DEALER WHERE IT WAS NOTED THAT THE POWER STEERING WAS COMPLETELY INOPERABLE, THE RACK AND PINION WAS LEAKING AND THE POWER STEERING PUMP WAS LEAKING. DEALER SAID THAT MY VIN HADN'T BEEN AFFECTED BY THE PREVIOUS POWER STEERING HOSE RECALL. IT ... Read more
Incident date: Jul 22, 2019
TL* THE CONTACT OWNS A 2008 ACURA TL. WHILE THE CONTACT'S GRANDDAUGHTER WAS DRIVING, THE AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. THE DRIVER AND FRONT AND REAR PASSENGERS HAD RINGING IN THEIR EARS AND SAW FLASHING LIGHTS DUE TO THE AIR BAG EXPLOSION. THERE WERE NO INJURIES AND MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A... Read more
Incident date: Jul 19, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING 75 MPH, THE VEHICLE DECELERATED TO 45 MPH AND THE EMISSION, ALL WHEEL DRIVE, TRANSMISSION, AND BLIND SPOT WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO FOX ACURA (4330 29TH ST SE, GRAND RAPIDS, MI 49512, (616) 942-8040) WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT C... Read more
Incident date: Jun 25, 2019
ON 6/25/19 AT 16:39 I WAS DRIVING MY 2018 ACURA TLX NORTHBOUND ON A FOUR LANE CITY STREET AT APPROXIMATELY 35 MPH. ROAD CONDITIONS WERE DRY AND CLEAR. AS I APPROACHED THE INTERSECTION, THE CMBS (COLLISION MITIGATION BRAKING SYSTEM) BEEPED AND BROUGHT THE VEHICLE TO A COMPLETE STOP DESPITE THERE BEING NO CAR AHEAD. THIS SURPRISED ME AND NEARLY CAUSED AN ACCIDENT AS THE TRUCK BEHIND ME HAD TO STOP S... Read more
Incident date: Jul 28, 2019
I WAS DRIVING ON A HIGHWAY WITH THE AUTOMATIC CRUISE CONTROL (ACC) ENABLED AND SET AT 68 MPH. WITHOUT TOUCHING THE PEDAL OR CONTROLS, THE CRUISE SPEED SETTING SUDDENLY JUMPED TO 90 MPH AND MY CAR RAPIDLY ACCELERATED TO REACH THAT SPEED. FORTUNATELY, THERE WAS NO ONE IN FRONT OF ME AND I WAS ABLE TO TAKE CONTROL OF THE CAR AND DISABLE CRUISE CONTROL.
Incident date: Jul 26, 2019
WHILE DRIVING ON AN OPEN HIGHWAY AWAY FROM OVER PASSES AND OTHER VEHICLES, THE SUNROOF SUDDENLY AND WITHOUT EXPLANATION BEGAN BUCKLING AND CRACKING. PIECES OF GLASS RAINED DOWN ON THE SCREEN THAT WAS, THANKFULLY, CLOSED PREVENTING GLASS SHARDS FROM ENTERING THE PASSENGER CABIN. THE GLASS CONTINUED TO SHATTER AND THE SPEED OF THE VEHICLE FORCED GLASS ONTO CARS AND THE ROADWAY BEHIND ME. I HAD TO TA... Read more
Incident date: Jul 28, 2019
THIS VECHICLE STARTS TO LOOSE POWER, JERKY ACCELERATION THEN CUTS OUT COMPLETELY. ALL THE LIGHTS COME ON INCLUDING CHECK ENGINE AND REMAINS ON UNTIL I TAK IT TO THE DEALER. PURCHASED IN MARCH 2018, THIS IS A CONTINUAL PROBLEM AND GETTING WORSE. THREE TIMES IN THE PAST MONTH. THE DEALER KEPT THE VEHICLE FOR THREE WEEKS FROM JUNE 20, 2019, AFTER THREE (3) WEEKS HE TOLD ME THERE WAS NOTHING WRONG... Read more
Incident date: Jul 28, 2019
FOLLOW-UP TO COMPLAINT #11240187: ACURA WAS MADE AWARE TO THIS SITUATION THIS SITUATION WITH THE CAR LOOSING POWER AND CUTTING OUT IN THE MIDDLE OF TRAFFIC IS VERY DANGEROUS. I HAVE CALLED THE MANFACUTRER SEVERAL TIMES TO NO AVAIL. IN ADDITION I LOSE TIME FROM WORK EACH TIME I HAVE TO TAKE MY CAR IN. DATES OF INCIDENTS: JULY 28, 2019, JUNE 20, 2019, JULY 20, 2018, MARCH 4, 2018. PLE... Read more
Incident date: Jul 19, 2019
CRACKS IN DASHBOARD, RIGHT PASSENGER SIDE OVER AIRBAG AND GLOVE BOX
Incident date: Jul 22, 2019
WHILE DRIVING ON THE FREEWAY 65+ MPH THE EPS ALERT CAME ON AND THE STEERING WHEEL WAS EXTREMELY HARD TO TURN. LUCKILY I WAS ABLE TO GET THE CAR HOME SAFELY. I SEE MANY MANY COMPLAINTS FOR THE SAME ISSUE, THIS IS A HUGE SAFETY ISSUE AND VERY DANGEROUS. MY CAR HAS JUST OVER 90K MILES.
Incident date: Jul 16, 2019
2019 ACURA TLX 2.4L. PURCHASED BRAND NEW LESS THAN A MONTH AGO WITH LESS THAN 900 MILES ON THE VEHICLE. SUDDEN EMISSIONS PROBLEM AND PARKING BRAKE CHECK ENGINE LIGHTS FLASHING AFTER VEHICLE HAS BEEN SITTING/PARKED. THIS HAS HAPPENED REPEATEDLY AND SEEMS TO BE A KNOWN PROBLEM TO ACURA WHICH THE DEALER DOES NOT KNOW HOW TO REPAIR. WHEN DEALER CHECKS PROBLEM IT SHOWS A PROBLEM CODE INDICATING EM... Read more
Incident date: Jun 28, 2019
FLAMES AND FIRE SHOT OUT FROM THE FRONT PASSENGER SIDE VENTS AND UNDER THE DASHBOARD AND GLOVE COMPARTMENT, ENGULFING THE VEHICLE INTO FLAMES RESULTING IN A TOTAL LOSS. THE VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET.
Fire
Incident date: Jun 28, 2019
FLAMES AND FIRE SHOT OUT FROM THE FRONT PASSENGER SIDE VENTS AND UNDER THE DASHBOARD AND GLOVE COMPARTMENT, ENGULFING THE VEHICLE INTO FLAMES RESULTING IN A TOTAL LOSS. THE VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET.
Fire
Incident date: Jun 28, 2019
FLAMES AND FIRE SHOT OUT FROM THE FRONT PASSENGER SIDE VENTS AND UNDER THE DASHBOARD AND GLOVE COMPARTMENT, ENGULFING THE VEHICLE INTO FLAMES RESULTING IN A TOTAL LOSS. THE VEHICLE WAS IN MOTION ON A NEIGHBORHOOD STREET.
Fire
Incident date: Jul 12, 2019
THE ENGINE AUTO STOP OR IDLE STOP IS A SAFETY HAZARD. THE ENGINE SHUTS OFF PREVENTING A QUICK ACCELERATION FROM AN INTERSECTION OR OTHER HAZARD. THE MANUFACTURE SHOULD OFFER A METHOD TO PERMANENTLY DISABLE THIS HAZARD.I WAS NEARLY T-BONED WHEN TRYING TO MAKE A LH TURN AT A BUSY INTERSECTION BECAUSE THE CAR HAD TO START BEFORE ACCELERATING
Incident date: Jul 22, 2019
AFTER DRIVING ON HIGHWAY FOR 20MINS, WHEN DIVING ON CITY STREET OR AT LOW SPEED, TRANSMISSION FAILED TO SHIFT GEARS, LOST MANUAL SHIFT CONTROL ALSO, VEHICLE KICKED BACK AND FORTH STRONGLY WITH VERY LOUD SOUND WHEN DRIVING AND SHIFTING AUTOMATICALLY. ENGINE LIGHT IS ON, SAYS EMISSIONS SYSTEM FAILED, LANE DEPARTURE WARNING SYSTEM FAILED, TRANSMISSION FAILED. AFTER RESTARTED(MULTIPLE TIMES), TRANSMIS... Read more
Incident date: Jul 5, 2019
THE AIRBAG ON THE PASSENGER SIDE HAS TWO DEEP CRACKS AROUND THE PERIMETER. MY CONCERN IS THE AIRBAG WILL NOT WORK PROPERLY. MY CAR WAS PARKED WHEN THE FIRST CRACK APPEARED. THE SECOND CRACK HAPPENED WHILE DRIVING AND I SITTING ON THE PASSENGER SIDE. THE STEERING HAS A LOUD KNOCKING SOUND WHEN THE STEERING WHEEL IS TURNED LEFT AND RIGHT.
Incident date: Jul 5, 2019
THE AIRBAG ON THE PASSENGER SIDE HAS TWO DEEP CRACKS AROUND THE PERIMETER. MY CONCERN IS THE AIRBAG WILL NOT WORK PROPERLY. MY CAR WAS PARKED WHEN THE FIRST CRACK APPEARED. THE SECOND CRACK HAPPENED WHILE DRIVING AND I SITTING ON THE PASSENGER SIDE. THE STEERING HAS A LOUD KNOCKING SOUND WHEN THE STEERING WHEEL IS TURNED LEFT AND RIGHT.
Incident date: Jul 20, 2019
MY 2016 ACURA MDX. STALLED TWICE. BOTH TIMES IN START AND STOP TRAFFIC WHEN STOPPED THE CYLINDER DEACTIVATION ENGAGED, HOWEVER THEN THE POWER WENT OUT COMPLETELY WITHOUT WARNING, IT TOOK ABOUT 5-10 MIN THEN THE PUSH TO START WORKED AND THE CAR RESTARTED. AFTER THE FIRST STALL WE TOOK IT ACURA, HOWEVER THEY SAID THERE WAS NOTHING WRONG. I AM WRITING THIS REPORT AFTER THE SECOND STALL TODAY.
Incident date: Jul 20, 2019
MY 2016 ACURA MDX. STALLED TWICE. BOTH TIMES IN START AND STOP TRAFFIC WHEN STOPPED THE CYLINDER DEACTIVATION ENGAGED, HOWEVER THEN THE POWER WENT OUT COMPLETELY WITHOUT WARNING, IT TOOK ABOUT 5-10 MIN THEN THE PUSH TO START WORKED AND THE CAR RESTARTED. AFTER THE FIRST STALL WE TOOK IT ACURA, HOWEVER THEY SAID THERE WAS NOTHING WRONG. I AM WRITING THIS REPORT AFTER THE SECOND STALL TODAY.
Incident date: Jul 20, 2019
MY 2016 ACURA MDX. STALLED TWICE. BOTH TIMES IN START AND STOP TRAFFIC WHEN STOPPED THE CYLINDER DEACTIVATION ENGAGED, HOWEVER THEN THE POWER WENT OUT COMPLETELY WITHOUT WARNING, IT TOOK ABOUT 5-10 MIN THEN THE PUSH TO START WORKED AND THE CAR RESTARTED. AFTER THE FIRST STALL WE TOOK IT ACURA, HOWEVER THEY SAID THERE WAS NOTHING WRONG. I AM WRITING THIS REPORT AFTER THE SECOND STALL TODAY.
Incident date: Jul 19, 2019
MOISTURE GETS INTO THE BACK-UP CAMERA CASING, CAUSING LACK OF VISIBILITY ON BACKUP CAMERA SCREEN, CREATING AN UNSAFE SITUATION.
Incident date: Jul 12, 2019
AT 70 MPH THE VEHICLE LOST POWER, ALL WARNING LIGHTS CAME ON, I HAD TO MANEUVER THRU TRAFFIC AND DRIFT TO THE SHOULDER, THE TRANSMISSION WAS LOCKED UP AND COULD NOT BE SHIFTED FROM PARK TO ANY GEAR, THE ACCELERATOR WOULD NOT WORK. THE CAR HAD TO BE TOWED.THE DEALERSHIP SAID THE VEHICLE COMPUTER HAD TO BE RE-FLASHED/PROGRAMMED. THIS CONDITION COULD HAVE CAUSED AN ACCIDENT FOR AN INEXPERIENCED DRIVE... Read more
Incident date: Jul 12, 2019
AT 70 MPH THE VEHICLE LOST POWER, ALL WARNING LIGHTS CAME ON, I HAD TO MANEUVER THRU TRAFFIC AND DRIFT TO THE SHOULDER, THE TRANSMISSION WAS LOCKED UP AND COULD NOT BE SHIFTED FROM PARK TO ANY GEAR, THE ACCELERATOR WOULD NOT WORK. THE CAR HAD TO BE TOWED.THE DEALERSHIP SAID THE VEHICLE COMPUTER HAD TO BE RE-FLASHED/PROGRAMMED. THIS CONDITION COULD HAVE CAUSED AN ACCIDENT FOR AN INEXPERIENCED DRIVE... Read more
Incident date: Jul 12, 2019
AT 70 MPH THE VEHICLE LOST POWER, ALL WARNING LIGHTS CAME ON, I HAD TO MANEUVER THRU TRAFFIC AND DRIFT TO THE SHOULDER, THE TRANSMISSION WAS LOCKED UP AND COULD NOT BE SHIFTED FROM PARK TO ANY GEAR, THE ACCELERATOR WOULD NOT WORK. THE CAR HAD TO BE TOWED.THE DEALERSHIP SAID THE VEHICLE COMPUTER HAD TO BE RE-FLASHED/PROGRAMMED. THIS CONDITION COULD HAVE CAUSED AN ACCIDENT FOR AN INEXPERIENCED DRIVE... Read more