Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Feb 23, 2019
ALL OF THE LIGHTS ON THE INSIDE OF MY CAR HAVE STOPPED WORKING. INCLUDING THE DASH WHERE RADIO AND AIR ARE CONTROLLED. MY CAR WILL NOT START IF I DON'T DRIVE IT ABOUT EVERY 8 HOURS. EVEN WHEN I AM CONSTANTLY DRIVING IT HAS A HARD TIME STARTING. HTTP://WWW.CARCOMPLAINTS.COM/ACURA/TL/2006/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML. ALL OF THESE PEOPLE SEEM TO BE HAVING THE SAME PROBLEM. I AM CONSTANTLY STRA... Read more
Incident date: Jan 1, 2019
TL* THE CONTACT OWNS A 2001 ACURA CL. WHEN STARTING THE VEHICLE, IT STALLED IN SECOND GEAR. THE CONTACT HAD TO DOWNSHIFT INTO D4 TO CORRECT THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 157,000. THE VIN WAS INVALID.
Incident date: Feb 8, 2019
WHILE DRIVING APPROX. 40 MPH AND SLOWING TO TURN INTO GAS STATION, THE CAR COMPLETELY TURNED OFF. I WAS UNABLE TO PUT CAR IN NEUTRAL OR GET OFF OF ROAD. TOW TRUCK CALLED AND HAD TO BE DRUG ONTO FLATBED. GARAGE REPLACED BATTERY AND STILL UNABLE TO START. NEEDED TO REPLACE TIMING BELT, TENSIONER PULLEY, WATER PUMP, ENGINE SHORT BLOCK AND HEADS. CAR WITH ONLY 4088 MILES, NO S/S OF ISSUE PRIOR TO INCI... Read more
Incident date: Feb 8, 2019
WHILE DRIVING APPROX. 40 MPH AND SLOWING TO TURN INTO GAS STATION, THE CAR COMPLETELY TURNED OFF. I WAS UNABLE TO PUT CAR IN NEUTRAL OR GET OFF OF ROAD. TOW TRUCK CALLED AND HAD TO BE DRUG ONTO FLATBED. GARAGE REPLACED BATTERY AND STILL UNABLE TO START. NEEDED TO REPLACE TIMING BELT, TENSIONER PULLEY, WATER PUMP, ENGINE SHORT BLOCK AND HEADS. CAR WITH ONLY 4088 MILES, NO S/S OF ISSUE PRIOR TO INCI... Read more
Incident date: Feb 8, 2019
WHILE DRIVING APPROX. 40 MPH AND SLOWING TO TURN INTO GAS STATION, THE CAR COMPLETELY TURNED OFF. I WAS UNABLE TO PUT CAR IN NEUTRAL OR GET OFF OF ROAD. TOW TRUCK CALLED AND HAD TO BE DRUG ONTO FLATBED. GARAGE REPLACED BATTERY AND STILL UNABLE TO START. NEEDED TO REPLACE TIMING BELT, TENSIONER PULLEY, WATER PUMP, ENGINE SHORT BLOCK AND HEADS. CAR WITH ONLY 4088 MILES, NO S/S OF ISSUE PRIOR TO INCI... Read more
Incident date: Jan 7, 2019
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING AT UNKNOWN SPEEDS ON UNEVEN PAVEMENT, THERE WAS AN ABNORMAL CLUCKING NOISE EMERGING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ACURA OF LIMERICK (77 AUTOPARK BLVD, LIMERICK, PA 19468, (610) 495-5888) WHERE IT WAS DIAGNOSED THAT THE REAR SUSPENSION SHOCKS NEEDED TO BE REPLACED. THE VEHICLE... Read more
Incident date: Feb 18, 2019
MY CAR ONLY HAS 56,700 MILES ON IT AND THE EPS FAILED WHILE I WAS DRIVING THE CAR. NEARLY CAUSED A SERIOUS ACCIDENT WHEN THE STEERING FROZE AND I COULD NOT MOVE THE STEERING WHEEL.
Incident date: Sep 18, 2018
2019 ACURA RDX A SPEC, HAS HAD A REPEATED ISSUE WITH THE FRONT PASSENGER AIRBAG INDICATOR LIGHT COMING ON WHEN A PASSENGER IS IN THE FRONT SEAT. PASSENGER IS 120 LB FEMALE AND THE LIGHT HAS REPEATEDLY COME ON AND STAYS ON UNTIL THE VEHICLE IS STOPPED WITH THE IGNITION SWITCH AND RESTARTED. THIS HAS BEEN A RANDOM ISSUE THAT HAS BEEN DOCUMENTED WITH VIDEO AND SHOWN TO THE DEALERSHIP. DEALERSHIP HAS ... Read more
Incident date: Sep 28, 2018
PASSENGER AIRBAG OFF LIGHT WILL STAY ON WHEN THERE IS AN ADULT SITTING IN PASSENGER SEAT. THIS HAS HAPPENED MULTIPLE TIMES. I HAVE MANY PICTURES AND THE SERVICE MANAGER AT THE DEALERSHIP HAS OBSERVED THIS TOO. ACURA REFUSES TO ADMIT THERE IS A PROBLEM EVEN THOUGH MANY PEOPLE ARE REPORTING THIS SAME PROBLEM ON ACURA OWNER WEBSITES. NO ONE CAN GUARANTEE ME THAT THE PASSENGER AIRBAG WILL FUNCTION CO... Read more
Incident date: Dec 20, 2018
I WAS DRIVING ON A STATE HWY COMING HOME FROM WORK IN THE DARK & RAIN WHEN ALL OF A SUDDEN MY STEERING WHEEL LOCKED UP. I THANKFULLY WAS ABLE TO TAKE CONTROL. I VEERED OFF THE HIGHWAY WHEN I NOTICED I COULDN'T TURN MY WHEEL. AFTER GETTING IT HOME & LOOKING WHAT IT COULD BE I READ THE POWER STEERING. AFTER READING SEVERAL FORUMS REGARDING THIS ISSUE IT'S A KNOWN PROBLEM WITH THIS VEHICLE & YEAR. T... Read more
Incident date: Jun 12, 2018
I AM HAVING ISSUES WITH WHEN YOU ACCELERATE, THE TRANS JERKS & FLUTTERS, WHICH IS QUITE DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC. I WOULD LIKE THIS CHECKED INTO & SOMETHING DONE ABOUT IT, AS I LOVE MY CAR, BUT THAT IS A DANGER NOT ONLY ME & MY FAMILY BUT OTHERS AS WELL. THERE IS ALSO A LOUD CLANGING NOISE IN THE REAR, LIKE SHOCKS. I DO NOT LIVE OR GO DOWN BUMPY DIRT ROADS OR MESSED UP ROADS W... Read more
Incident date: Jun 12, 2018
I AM HAVING ISSUES WITH WHEN YOU ACCELERATE, THE TRANS JERKS & FLUTTERS, WHICH IS QUITE DANGEROUS WHEN TRYING TO MERGE INTO TRAFFIC. I WOULD LIKE THIS CHECKED INTO & SOMETHING DONE ABOUT IT, AS I LOVE MY CAR, BUT THAT IS A DANGER NOT ONLY ME & MY FAMILY BUT OTHERS AS WELL. THERE IS ALSO A LOUD CLANGING NOISE IN THE REAR, LIKE SHOCKS. I DO NOT LIVE OR GO DOWN BUMPY DIRT ROADS OR MESSED UP ROADS W... Read more
Incident date: Jan 25, 2019
I WENT TO THE GROCERY STORE AND PARKED MY CAR ON THE STORES SURFACE LOT. WHEN I RETURNED TO MY CAR AND TURNED MY CAR ON ALL ERROR MESSAGES APPEARED - EMISSION LIGHTS ON AND THE CAR WOULD NOT SHIFT INTO DRIVE.
Incident date: Feb 5, 2019
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT STATED THAT THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT CALLED MCGRATH ACURA OF MORTON GROVE (9105 WAUKEGAN RD, MORTON GROVE, IL 60053, (847) 470-2300) AND THE VEHICLE WAS DIAGNOSED, BUT NO FAILURE CODE WAS LOCATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT... Read more
Incident date: Jul 26, 2018
SIMILAR TO A COMPLAINT FROM VIRGINIA IN 2012 I HAD AN ISSUE WITH STUTTERING AND A LACK OF ACCELERATION AND ONE DAY I STOPPED AT A STOP SIGN AND MY CAR SHUT OFF AND WHEN I TURNED IT BACK ON WOULD NOT MOVE FROM PARK AND HAS NOT MOVED SINCE I HAD IT TOWED TO MY HOUSE
Incident date: Oct 18, 2018
MY BRAKES HAVE BEEN SQUEAKING EVER SINCE I PURCHASED IT IN OCTOBER 2018
Incident date: Oct 8, 2018
DASH BOARD CRACKING AROUND AIRBAG. CONCERNED ABOUT PREMATURE AIRBAG DEPLOYMENT, INJURY DURING DEPLOYMENT OF DASH BOARD PLASTIC OR NO DEPLOYMENT AT ALL DURING A ACCIDENT
Incident date: Jan 22, 2019
ISSUE 1: ====== VEHICLE IS IN PARKED POSITION IN DRIVE WAY AND WAS LOCKED. THE SIDE VIEW MIRRORS ARE SET TO CLOSE UPON HITTING THE LOCK BUTTON. DURING COLD WEATHER THE SIDE VIEW MIRRORS AND THE DRIVER SIDE WINDOW GLASS FROZE (THE MIRRORS WONT OPEN UP, THE DRIVER SIDE WINDOW GLASS DOES NOT ROLL DOWN). UPON SEVERAL INSTANCES WHEN THIS IS ISSUE IS OBSERVED THERE IS NO VISIBLE SNOW/FROST OUTSIDE (TH... Read more
Incident date: Feb 10, 2019
OWNED THIS CAR SINCE NEW 12 YEARS AGO. BATTERY ALWAYS DRAINS IF NOT DRIVEN IN 7 DAYS OR SO. CONSTANT PROBLEM THROUGH 4 BATTERIES. JUST GOT A NEW BATTERY AND ALTERNATOR. CAR IS GARAGED. DIDN'T DRIVE IT FOR 10 DAYS. DEAD BATTERY AGAIN. BLOGS TELL ME THIS IS EXTREMELY COMMON WITH 2004-2008 ACURA TL SEDAN 6-CYL. BLOGS SAY IT IS THE HANDS FREE LINK OF BLUETOOTH THAT IS A CHRONIC DRAIN WHETHER OR NOT... Read more
Incident date: Dec 12, 2017
FAILUER OF THE FRONT ALUMINUM FRAME WAS OBSERVED ON MY CAR DURING A STATE INSPECTION BY AN OBSERVANT TECHNICIAN. THE COMPLIANCE BUSHING IN THE FRONT STRUT ASSEMBLY FAILS WITHOUT GIVING THE DRIVER AN AUDIBLE OR DRIVING SIGNAL. THIS CREATES METAL ON METAL CONTACT BETWEEN THE STRUT AND ALUMINUM FRAME - WEARNIG THRU THE ALUMINUM FRAME ARM EXTENSION WHICH SUPPORTS THE METAL ROD TO THE WHEEL. THE ALUMIN... Read more
Incident date: Dec 12, 2017
FAILUER OF THE FRONT ALUMINUM FRAME WAS OBSERVED ON MY CAR DURING A STATE INSPECTION BY AN OBSERVANT TECHNICIAN. THE COMPLIANCE BUSHING IN THE FRONT STRUT ASSEMBLY FAILS WITHOUT GIVING THE DRIVER AN AUDIBLE OR DRIVING SIGNAL. THIS CREATES METAL ON METAL CONTACT BETWEEN THE STRUT AND ALUMINUM FRAME - WEARNIG THRU THE ALUMINUM FRAME ARM EXTENSION WHICH SUPPORTS THE METAL ROD TO THE WHEEL. THE ALUMIN... Read more
Incident date: Feb 8, 2019
I ENTERED MY VEHICLE YESTERDAY MORING AN NOTICED THREE TWO LARGE CRACK ACROSS THE DASHBOARD STARTING AT THE WINSHIELD MOVING TOWARD THE PASSENGER COMPARTMENT. I DID NOT NOTICE THE CRACKS WHEN CLEANING MY CAR LAST WEEK = SUDDEN EVENT OCCURANCE. A GOOGLE SEARCH INDICATES MANY 2004 TO 2008 ACURA TL'S EXPERIENCE THIS ISSUE. I AM CONCERNED ABOUT THESE CRACKS EFFECTING THE AIR BAG DEPLOYMENT PROCESS AN... Read more
Incident date: Feb 8, 2019
I ENTERED MY VEHICLE YESTERDAY MORING AN NOTICED THREE TWO LARGE CRACK ACROSS THE DASHBOARD STARTING AT THE WINSHIELD MOVING TOWARD THE PASSENGER COMPARTMENT. I DID NOT NOTICE THE CRACKS WHEN CLEANING MY CAR LAST WEEK = SUDDEN EVENT OCCURANCE. A GOOGLE SEARCH INDICATES MANY 2004 TO 2008 ACURA TL'S EXPERIENCE THIS ISSUE. I AM CONCERNED ABOUT THESE CRACKS EFFECTING THE AIR BAG DEPLOYMENT PROCESS AN... Read more
Incident date: Jan 4, 2019
2018 ACURA TLX UNEXPECTEDLY AND FOR UNKNOW REASONS INITIATES AN EMERGENCY (SOS) CALL, ONE OF WHICH RESULTED IN A 911 CALL TO NYS POLICE. THIS HAS HAPPENED ALMOST HALF A DOZEN TIMES. WE DIDN'T KEEP TRACK AT FIRST BUT NOW KNOW TO DO THAT. MOST TIMES THIS HAPPENS WHILE THE CAR IS MOVING. NOTHING UNUSUAL ABOUT THE CAR OR THE WEATHER OR ANYTHING WE CAN THINK OF THAT WOULD INITIATE THIS. THE CAR HA... Read more
Incident date: Jan 22, 2019
A WESTBOUND DISTRACTED DRIVER SWERVED INTO MY LANE AT A HIGH RATE OF SPEED AND MY AUTOMATIC BRAKING SYSTEM SLOWED ME TO THE POINT THAT I COULD NOT GET OUT OF THE WAY OF THE ONCOMING VEHICLE CAUSING MY VEHICLE TO ROLL OVER FOLLOWING IMPACT (SEE ATTACHED HSMV CRASH REPORT NUMBER 87263383).
Crash
Incident date: Jan 22, 2019
A WESTBOUND DISTRACTED DRIVER SWERVED INTO MY LANE AT A HIGH RATE OF SPEED AND MY AUTOMATIC BRAKING SYSTEM SLOWED ME TO THE POINT THAT I COULD NOT GET OUT OF THE WAY OF THE ONCOMING VEHICLE CAUSING MY VEHICLE TO ROLL OVER FOLLOWING IMPACT (SEE ATTACHED HSMV CRASH REPORT NUMBER 87263383).
Crash
Incident date: Jan 22, 2019
A WESTBOUND DISTRACTED DRIVER SWERVED INTO MY LANE AT A HIGH RATE OF SPEED AND MY AUTOMATIC BRAKING SYSTEM SLOWED ME TO THE POINT THAT I COULD NOT GET OUT OF THE WAY OF THE ONCOMING VEHICLE CAUSING MY VEHICLE TO ROLL OVER FOLLOWING IMPACT (SEE ATTACHED HSMV CRASH REPORT NUMBER 87263383).
Crash
Incident date: Feb 6, 2019
VIBRATION/SHUDDER/GRINDING BETWEEN 20-50 MPH WHILE ACCELERATING. IT HAPPENS EVERY TIME FOR THE PAST 5 MOTHS WHEN I ACCELERATE FROM A DEAD STOP.
Incident date: Feb 2, 2019
WHILE DRIVING AT APPROXIMATELY 45 MPH MY POWER STEERING ABRUPTLY FAILED. THE "CHECK POWER STEERING" INDICATOR CAME ON. THE STEERING WHEEL IMMEDIATELY LOCKED UP. I WAS ABLE TO GET THE CAR INTO A NEARBY STORE PARKING LOT BUT STEERING ABILITY WAS ALMOST NONEXISTENT. I HAD THE CAR TOWED TO MY ACURA DEALER WHO LOOKED AT THE CAR AND TOLD ME THE ELECTRONIC POWER STEERING COMPONENT HAD FAILED AND WOULD N... Read more
Incident date: Oct 1, 2018
ACURA HAS A REAR SUSPENSION ISSUE WITH MANY OF THEIR SUV'S BUT IS TRYING TO AVOID ISSUING A RECALL BECAUSE THEY'RE TOO CHEAP TO DO THE RIGHT THING. THE REAR SHOCKS HAVE A DEFECT WHICH RESULTS IN A CLUNKING NOISE IN THE REAR OF THE CAR. ACURA HAS ACKNOWLEDGED THE PROBLEM BUT WON'T GET OFF THEIR REAR ENDS AND FIX THE ISSUE. MY CAR HAS BEEN SITTING AT ACURA IN DENVER COLORADO FOR OVER THREE MONTHS... Read more
ACURA
TSX SPORT WAGON
(2012) — STEERING
Feb 5, 2019
Incident date: Feb 1, 2019
EPS (ELECTRIC POWER STEERING UNIT) FAILED WHILE DRIVING ON HIGHWAY. AMBIENT TEMP OUTSIDE WAS -11 F. LIGHT TURNED OFF OVERNIGHT. NEXT DAY WAS FINE, -4 F, NO WARNING LIGHT, POWER STEERING ACTIVE. DAY AFTER, AT MORNING STARTUP, 20 F, LIGHT WAS BACK ON. NO POWER STEERING SINCE.
Incident date: Feb 3, 2019
TL* THE CONTACT OWNS A 2015 ACURA RDX. WHILE DRIVING 40 MPH, THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,023.
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHEN THE VEHICLE ACCELERATED AFTER SLOWING DOWN, THE TRANSMISSION SLIPPED AND THE VEHICLE STALLED SEVERAL TIMES WHEN MAKING TURNS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CHIRPING SOUND FROM THE ENGINE COMPARTMENT, WHICH DISTRACTED THE DRIVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT BEEN NOTIFIED; HOWEVER, THE CONTACT PLANNED TO TAK... Read more
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHEN THE VEHICLE ACCELERATED AFTER SLOWING DOWN, THE TRANSMISSION SLIPPED AND THE VEHICLE STALLED SEVERAL TIMES WHEN MAKING TURNS. IN ADDITION, THE VEHICLE MADE AN ABNORMAL CHIRPING SOUND FROM THE ENGINE COMPARTMENT, WHICH DISTRACTED THE DRIVER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER HAD NOT BEEN NOTIFIED; HOWEVER, THE CONTACT PLANNED TO TAK... Read more
Incident date: Nov 8, 2018
TL* THE CONTACT OWNS A 2005 ACURA MDX. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PAULY ACURA (847-433-8200, LOCATED AT 2699 SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035) WHERE THE RESERVOIR HOSE WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAI... Read more
Incident date: Dec 16, 2015
WHEN THE CAR SITS OVER NIGHT OR WHEN IT COLD THE BRAKE PEDAL WILL NOT GO DOWN, BRAKE NO WORKING FOR SEVERAL MINUTES. CALLED CUSTOMER SERVICE THEY SAID IS NORMAL, AT THREE YEARS AGO.IN 1/31/2019,THE DAY VERY COLD IN NEW YORK CITY, I WENT ON THE PARKWAY AND THE CAR COULD NOT BRAKE, BECAUSE THE PEDAL WOULD NOT GO DOWN. I WENT TO DEALER AT 2/2/2019, THEY SAID THEY KNOW SOME VEHICLE HAVE SAME PROBLEM.
Incident date: Feb 2, 2019
IF ENGINE STALLS CAR PLACES IT SELF IN PARK AND WILL NOT LET YOU PUT IT IN NEUTRAL. THEREFORE, YOU CAN'T GET THE VEHICLE OUT OF HARMS WAY. THIS IS A SAFETY HAZARD.
Incident date: Feb 3, 2019
I HAD LEAK IN MY PASSENGER SIDE REAR TIRE. WHEN CHANGING I NOTICED THE SPARE IS ATTACHED TO THE UNDER CARRIAGE OF MY VEHICLE. I THINK THIS POSES A SAFETY HAZARD BECAUSE OVER TIME BECAUSE OF WEATHER THE HARDWARE THAT ANCHORS THE TIRE COULD FAIL. IF THAT HAPPENS THE TIRE COULD COME LOSE CAUSING AN ACCIDENT. ACURA NEED TO REASSSES THE PLACEMENT OF THEIR SPARE TIRE.
Incident date: Jan 31, 2019
WHENEVER THE WEATHER DROPS BELOW FREEZING, MY BRAKES STOP WORKING. THE CARE MAY WORK FINE FOR THE FIRST BLOCK, BUT FAIL TWO OR THREE BLOCKS INTO A DRIVE. WHEN I TRY TO STEP ON THE BRAKE, AND IT FEELS FROZEN -- STUCK ALMOST. THE ONLY WAY TO STOP THE VEHICLE IS BY USING THE EMERGENCY BRAKE. AFTER A FEW MINUTES, OF IDLING THE MANUAL BRAKE RETURNS TO NORMAL ACTIVITY. THIS IS EXTREMELY AL... Read more
Incident date: Jul 4, 2018
TL* THE CONTACT OWNS A 2004 ACURA TL. THE CONTACT STATED THAT THE FRONT PASSENGER AIR BAG COMPARTMENT WAS CRACKED AND THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO DCH ACURA OF TEMECULA (951-428-2317, LOCATED AT 26705 YNEZ RD, TEMECULA, CA 92591) WHERE THE TECHNICIAN STATED THAT NOTHING COULD BE DONE EXCEPT TO COVER THAT PART OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE... Read more
Incident date: Sep 2, 2018
AFTER DRIVING FOR AN HOUR ON THE HIGHWAY ABOUT 65 MPH, THE CHECK ENGINE LIGHT CAME ON AND I WAS UNABLE TO ACCELERATE. I HAD TO PULL OVER ON THE HIGHWAY, AND SHUT MY CAR OFF AND TURN THE CAR BACK ON. THE CAR WENT INTO "LIMP MODE"
Incident date: Jan 15, 2019
I BOUGHT A BRAND NEW 2014 ACURA TSX MAY 27 2014 FROM CONCORD ACURA DEALERSHIP. SINCE 2014-2019 MY CAR HAS BEEN STALLING TO START. I'VE BROUGHT IT IN MULTIPLE TIMES FOR THE SAME ISSUE, THEY WOULD SEND ME HOME AND SAID NOTHING WAS WRONG WITH MY CAR. ON JAN 2017, AFTER BRINGING MY CAR IN FOR THE 8TH TIME, THEY FINALLY TOLD ME THAT MY CAR WAS PURCHASED WITH A BAD BATTERY FROM THE MANUFACTURER WARE... Read more
Incident date: Jan 15, 2019
I BOUGHT A BRAND NEW 2014 ACURA TSX MAY 27 2014 FROM CONCORD ACURA DEALERSHIP. SINCE 2014-2019 MY CAR HAS BEEN STALLING TO START. I'VE BROUGHT IT IN MULTIPLE TIMES FOR THE SAME ISSUE, THEY WOULD SEND ME HOME AND SAID NOTHING WAS WRONG WITH MY CAR. ON JAN 2017, AFTER BRINGING MY CAR IN FOR THE 8TH TIME, THEY FINALLY TOLD ME THAT MY CAR WAS PURCHASED WITH A BAD BATTERY FROM THE MANUFACTURER WARE... Read more
Incident date: Dec 30, 2018
AFTER DRIVING 100 MILES BETWEEN 70 AND 75 MILES AN HOUR IN LEFT LANE OF 3 LANE FREEWAY, THE ENGINE QUITS AND GOES INTO LIMP MODE PRODUCING ALMOST NO ENGINE POWER. IN LIMP MODE THE ENGINE RAN, BUT ONLY PRODUCED ENOUGH POWER TO FOR CAR TO DO 20 MPH. TURNED OF ENGINE, CHECKED OIL AND COOLANT, BOTH FINE. RE-STARTED CAR, RAN NORMALLY, DROVE REMAINING 60 MILES HOME AT 60 MPH WITH NO FURTHER ISSUES. ... Read more
Incident date: Dec 29, 2018
I RECENTLY EXPERIENCED A COMPLETE FAILURE OF THE POWER STEERING RACK DUE TO A MAJOR LEAK OF FLUID TO THE POINT I COULDN'T MOVE THE STEERING WHEEL. THANK GOD IT HAPPENED RIGHT AFTER I GOT HOME FROM DRIVING ON THE HIGHWAY. JUST WHEN I PULLED TO PARK IN THE DRIVEWAY AND FOUND OUT THE FLUID IN THE RESERVOIR WAS COMPLETELY DRAINED AND EMPTY. I ADDED NEW POWER STEERING FLUID AND WITHIN AN HOUR IT LEAKE... Read more
Incident date: Jun 1, 2017
PREMATURE FAILURE (50K MILES) OF REAR SHOCK ABSORBERS. RESULTS IN EXTREMELY ROUGH RIDE AND POTENTIAL HANDLING PROBLEM.
Incident date: Mar 16, 2018
THE 2017 ACURA MDX HAS AN UNINTENDED SUDDEN ACCELERATION FAILURE CONDITION. THIS ANALYSIS PROVIDES EVIDENCE OF THIS ISSUE, AND THE SUBSEQUENT COMMUNICATIONS WITH ACURA CLIENT RELATIONS WHICH ENDED WITH A REFUSAL TO ACKNOWLEDGE THE ISSUE. THE PURPOSE OF THIS DOCUMENT IS TO PROVIDE DATA AND EVIDENCE IN ORDER TO INFLUENCE ACURA TO INITIATE A ROOT CAUSE ANALYSIS; WITH THE OBJECTIVE OF IMPLEMENTING A... Read more
Crash
Incident date: Jan 23, 2019
I OWN A 2007 ACURA MDX WHICH HAS HAD A NUMBER OF INTERMITTENT ELECTRICAL PROBLEMS OVER THE YEARS. I HAD TO REPLACE THE HANDSFREE LINK MODULE A FEW YEARS AGO AT THE DEALER. THE YELLOW CHECK OIL LEVEL LIGHT HAS COME ON FOR NO REASON FOR YEARS. IT GOES ON FOR A SECOND THEN OFF. A FEW MONTHS AGO THE ENTIRE ELECTRICAL SYSTEM 'FRIED' AND I HAD TO BUY A NEW BATTERY AND NEW ALTERNATOR. RECENTLY... Read more