Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Aug 19, 2019
WHEN I MAKE A LEFT TURN, MY WHEELS AND STEERING WHEEL GET OUT OF SYNC AND THIS CAUSES THE CAR TO TEMPORARILY BECOME HARD TO STEER. AT THIS POINT, THE CAR DOESN'T RESPOND TO NORMAL STEERING GESTURES. IT FEELS AS IF THE CAR IS GOING TO VEER OUT OF THE LANE AND IT DOESN'T RESPOND FOR ME TO CORRECT IT FROM VEERING OFF UNLESS I TURN THE STEERING WHEEL COMPLETELY TOWARDS THE LEFT HAND TRAFFIC WHICH IS V... Read more
Incident date: Aug 19, 2019
WHEN I MAKE A LEFT TURN, MY WHEELS AND STEERING WHEEL GET OUT OF SYNC AND THIS CAUSES THE CAR TO TEMPORARILY BECOME HARD TO STEER. AT THIS POINT, THE CAR DOESN'T RESPOND TO NORMAL STEERING GESTURES. IT FEELS AS IF THE CAR IS GOING TO VEER OUT OF THE LANE AND IT DOESN'T RESPOND FOR ME TO CORRECT IT FROM VEERING OFF UNLESS I TURN THE STEERING WHEEL COMPLETELY TOWARDS THE LEFT HAND TRAFFIC WHICH IS V... Read more
Incident date: Aug 19, 2019
WHEN I MAKE A LEFT TURN, MY WHEELS AND STEERING WHEEL GET OUT OF SYNC AND THIS CAUSES THE CAR TO TEMPORARILY BECOME HARD TO STEER. AT THIS POINT, THE CAR DOESN'T RESPOND TO NORMAL STEERING GESTURES. IT FEELS AS IF THE CAR IS GOING TO VEER OUT OF THE LANE AND IT DOESN'T RESPOND FOR ME TO CORRECT IT FROM VEERING OFF UNLESS I TURN THE STEERING WHEEL COMPLETELY TOWARDS THE LEFT HAND TRAFFIC WHICH IS V... Read more
Incident date: Aug 19, 2019
IN 2017 I HAD THE CAR LOSE THROTTLE POWER WHEN PRESSING THE GAS PEDAL AND EVERY LIGHT IN THE CAR BEGAN TO FLASH. I LET OFF THE PEDAL SEVERAL TIMES AND TRIED ACCELERATING AGAIN AND THIS DID NOT WORK. I PULLED OVER TO THE SIDE, PUT THE CAR IN PARK AND TURNED IT OFF. AFTER ABOUT 15 MINUTES OR SO OF TRYING THE CAR FINALLY STARTED. BUT THE CHECK ENGINE LIGHT WAS STILL ON AND SO WAS THE WARNING OF "EMIS... Read more
Incident date: Aug 19, 2019
IN 2017 I HAD THE CAR LOSE THROTTLE POWER WHEN PRESSING THE GAS PEDAL AND EVERY LIGHT IN THE CAR BEGAN TO FLASH. I LET OFF THE PEDAL SEVERAL TIMES AND TRIED ACCELERATING AGAIN AND THIS DID NOT WORK. I PULLED OVER TO THE SIDE, PUT THE CAR IN PARK AND TURNED IT OFF. AFTER ABOUT 15 MINUTES OR SO OF TRYING THE CAR FINALLY STARTED. BUT THE CHECK ENGINE LIGHT WAS STILL ON AND SO WAS THE WARNING OF "EMIS... Read more
Incident date: Aug 19, 2019
IN 2017 I HAD THE CAR LOSE THROTTLE POWER WHEN PRESSING THE GAS PEDAL AND EVERY LIGHT IN THE CAR BEGAN TO FLASH. I LET OFF THE PEDAL SEVERAL TIMES AND TRIED ACCELERATING AGAIN AND THIS DID NOT WORK. I PULLED OVER TO THE SIDE, PUT THE CAR IN PARK AND TURNED IT OFF. AFTER ABOUT 15 MINUTES OR SO OF TRYING THE CAR FINALLY STARTED. BUT THE CHECK ENGINE LIGHT WAS STILL ON AND SO WAS THE WARNING OF "EMIS... Read more
Incident date: Apr 5, 2019
WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOA... Read more
Incident date: Apr 5, 2019
WE BOUGHT THIS CAR 3/2019 AND SOON THEREAFTER STARTED HAVING SIGNIFICANT PROBLEMS WITH THEIR TECHNOLOGY CONTROLLING NAVIGATION, PHONE, MEDIA, ETC., AND ITS FAILURE TO PERFORM CAN CAUSE DRIVER DISTRACTION, WHICH IS A CLEAR SAFETY ISSUE. ALL THESE THINGS HAVE OCCURRED MULTIPLE TIMES, WITHOUT CONSISTENCY AS TO WHY OR WHEN: 1.NAVIGATION FAILURE 2.CONFLICTING NAVIGATION DIRECTIONS BETWEEN THE DASHBOA... Read more
Incident date: Aug 11, 2019
ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.
Incident date: Aug 11, 2019
ENGINE STALLS WHILE VEHICLE IS IN MOTION. VEHICLE IS ALREADY IN MOTION, 40 MPH. WE SIMPLY STEPPED ON THE GAS PADDLE AND THE CAR STALLED ON THE LEFT LANE.
ACURA
MDX SPORT HYBRID
(2019) - SEAT BELTS
Aug 22, 2019
Incident date: May 20, 2019
THIS COMPLAINT IS AGAINST ALL AUTOMOBILES SOLD IN THE US. JUST LEASED A NEW ONE, AND THIS SEATBELT PROBLEM PERSISTS. I AM SOOOO TIRED OF IT. WOMEN SHOULD HAVE SAFE SEATBELTS, TOO. WOMEN (50% OF POPULATION) SHOULD BE PROVIDED JUST AS SAFE SEATBELTS AS MEN (50% OF POPULATION) ' BUT WE ARE NOT. WE ARE OF SHORTER STATURE, SO CURRENT SEATBELTS COME ACROSS OUR BODY AT A HIGHER ANGLE AND THEREFORE... Read more
Incident date: Aug 7, 2019
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TO... Read more
Incident date: Aug 7, 2019
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TO... Read more
Incident date: Aug 7, 2019
THIS WILL BE THE 12TH TIME WHERE MY CAR COMES TO A SUDDEN AND VIOLENT STOP FOR NO APPARENT REASON - DUE TO THE COLLISION MITIGATION BREAKING SYSTEM ACTIVATING WITH NO CARS IN FRONT OF ME. THE LAST TIME THIS HAPPENED, A FEW WEEKS AGO, THERE WAS SOMEONE BEHIND ME AND IT WAS A VERY CLOSE CALL. THERE WAS ALSO A PASSENGER WHO DIDN'T KNOW WHAT HIT HIM. I HAVE BROUGHT THE CAR IN FOR SERVICE ONLY TO BE TO... Read more
Incident date: Aug 5, 2019
VEHICLE WAS TRAVELING AT APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE ENGINE SUDDENLY REVVED TO THE REDLINE. A 'TRANSMISSION TOO HOT' NOTIFICATION CAME UP ON THE SPEEDOMETER DISPLAY. VEHICLE HAD NO POWER AND WAS UNABLE TO ACCELERATE. VEHICLE KEPT REVVING UNTIL IT WAS PULLED TO THE SIDE AND SHUT DOWN. AFTER THAT, WE WERE UNABLE TO START THE VEHICLE. CAR WAS TOWED TO A REPAIR SHOP AND WAS DIAGNOSED. ... Read more
Incident date: Aug 5, 2019
VEHICLE WAS TRAVELING AT APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE ENGINE SUDDENLY REVVED TO THE REDLINE. A 'TRANSMISSION TOO HOT' NOTIFICATION CAME UP ON THE SPEEDOMETER DISPLAY. VEHICLE HAD NO POWER AND WAS UNABLE TO ACCELERATE. VEHICLE KEPT REVVING UNTIL IT WAS PULLED TO THE SIDE AND SHUT DOWN. AFTER THAT, WE WERE UNABLE TO START THE VEHICLE. CAR WAS TOWED TO A REPAIR SHOP AND WAS DIAGNOSED. ... Read more
Incident date: Aug 5, 2019
VEHICLE WAS TRAVELING AT APPROXIMATELY 60MPH ON THE HIGHWAY WHEN THE ENGINE SUDDENLY REVVED TO THE REDLINE. A 'TRANSMISSION TOO HOT' NOTIFICATION CAME UP ON THE SPEEDOMETER DISPLAY. VEHICLE HAD NO POWER AND WAS UNABLE TO ACCELERATE. VEHICLE KEPT REVVING UNTIL IT WAS PULLED TO THE SIDE AND SHUT DOWN. AFTER THAT, WE WERE UNABLE TO START THE VEHICLE. CAR WAS TOWED TO A REPAIR SHOP AND WAS DIAGNOSED. ... Read more
Incident date: Aug 22, 2019
CHECK POWER STEERING LIGHT STARTED FLICKERING WHEN BRAKING AT STOP LIGHT ABOUT TO TURN LEFT. IT WAS A HARD TURN BUT WHEN I STARTED TO ACCELERATE IT WENT AWAY, THEN AT THE STOP LIGHT IT STARTED TO FLICKER ON AND OFF AGAIN. MAKING ANOTHER LEFT TURN IT INTERMITTENTLY WENT ON AND OFF. PRETTY MUCH SAME STORY AS EVERYONE ELSE REGARDING STEERING. LUCKILY I BOUGHT EXTENDED WARRANTY. MILES WERE ONLY 69,500... Read more
Incident date: Jul 23, 2019
UPON REMOVING MY FRONT RIGHT (PASSENGER SIDE) WHEEL TO CHECK MY BRAKE PADS, I NOTICED THE REAR PORTION OF THE SUB-FRAME (WHICH HOLDS UP THE ENGINE AND TRANSMISSION AS WELL AS THE STEERING RACK AND SWAY BAR) HAD RUSTED AWAY ALLOWING THE SWAY BAR TO COME COMPLETELY LOOSE ON THE RIGHT SIDE. I RESEARCHED THIS PROBLEM AND FOUND THAT MANY LATE 1990S AND EARLY 2000 HONDA/ACURA MODELS (PRIMARILY HONDA ACC... Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Aug 19, 2019
TL* THE CONTACT OWNS A 2002 ACURA TL. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE FRONT DRIVER'S SIDE WINDOW BUTTON FAILED TO OPERATE. HINSHAW'S ACURA (5955 20TH ST E, FIFE, WA 98424, (253) 922-8830) WAS INFORMED OF THE TRANSMISSION INDICATOR AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT... Read more
Incident date: Aug 21, 2019
TAKATA RECALL. I HAVE RECEIVED ANY INFORMATION IN THIS RECALL. LOOKING OVER MY CREDIT REPORT AND IT TELLS ME THAT THERE ARE 2 RECALLS FOR THE AIRBAG INFLATORS FEBRUARY 22,2017 IN WHICH I DID NOT HAVE POSSESSION OF THE VEHICLE UNTIL 2018. THERE WAS ALSO A RECALL APRIL 19,2019 THAT I WAS UNAWARE OF. I HAVE NOT RECEIVED ANY INFORMATION PERTAINING TO THIS MATTER. ACCORDING TO CREDIT REPORT THERE HAVE... Read more
Incident date: Jun 1, 2010
I AM THE ORIGINAL OWNER, WITH AN ALWAYS GARAGED, 2004 ACURA TL THAT HAS ADHERED TO A STRICT DISCIPLINE OF MAINTENANCE. BUT, THE DASH HAS ACCUMULATED 'NUMEROUS' CRACKS FROM SIDE TO SIDE, WITH A 'PREVALENT' OUTLINE AROUND THE AIRBAG ON THE PASSENGER SIDE. EVERY TIME I HIT A BUMP IN THE ROAD, I HAVE NO IDEA WHETHER THE AIRBAG WILL DEPLOY. I'M SURE THERE ARE MANY, MANY DRIVERS LIKE MYSELF WITH THIS ... Read more
Incident date: Aug 26, 2018
WHENEVER THERE IS A HEAVY RAIN PRACTICALLY EVERY CODE FLASHES ON THE DASHBOARD. I'VE ALREADY HAD THE ACURA DEALER SUPPOSEDLY FIX THIS PROBLEM AT A COST OF $499.52, A YEAR AGO. IT HAPPENED AGAIN TWO WEEKS AGO AFTER A HEAVY RAINSTORM BUT THE NEXT DAY EVERYTHING WAS BACK TO NORMAL. HAPPENED AGAIN 2 DAYS AGO, AGAIN THERE WAS A HEAVY RAIN STORM. BASED ON ONLINE COMPLAINTS WATER SEEMS TO BE GETTING INT... Read more
Incident date: Aug 3, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V060000 (FUEL SYSTEM, OTHER). THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED AT DALLAS ACURA (4801 LEMMON AVE, DALLAS, TX 75219, (214) 692-2872), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR REMAINED IL... Read more
Incident date: Aug 3, 2019
WHILE TRAVELING IN A STRAIGHT LINE AT 75 MPH IN THE FAR LEFT LANE OF AN 8-LANE INTERSTATE, THE HOOD SUDDENLY FEW OPEN AND CRASHED INTO THE WINDSHIELD. THE WINDSHIELD WAS OF COURSE SHATTERED. VISIBILITY WAS OF COURSE IMMEDIATELY AND DRAMATICALLY REDUCED. I BENT FORWARD AND TO THE RIGHT TO LOOK THROUGH THE SMALL SPACE IN THE CENTER OF THE WINDSHIELD UNDER THE HOOD. FORTUNATELY IT WAS A SUNNY MID-... Read more
Incident date: Aug 16, 2019
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGH... Read more
Incident date: Aug 16, 2019
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGH... Read more
Incident date: Aug 16, 2019
TAKATA RECALL IT WAS AROUND 7:30 AM I WAS DRIVING MY KIDS TO SCHOOL AND I FELT LIKE I SLIGHTLY LOST CONTROL OF MY VEHICLE AND LIKE IT WAS SLIPPING SOMEHOW. NEXT THING I KNOW THE STEERING WHEEL IS CROOKED AND ALMOST EVERY WARNING LIGHTS HAVE TURNED ON AND I STARTED GETTING ALL THE WARNING SOUNDS DESCRIBING MORE WARININGS THAN I COULD CHECK ON THE SECOND PAGE ON THIS INCIDENT REPORT. I BARELY BOUGH... Read more
Incident date: Jun 11, 2019
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THERE WAS A THREE VEHICLE CRASH, WHILE DRIVING 25 MPH, THE FIRST VEHICLE STOPPED SUDDENLY CAUSING A SECOND VEHICLE TO ALSO STOP AFTER CRASHING INTO THE FIRST VEHICLE WHICH THEN CAUSED THE CONTACT TO CRASH INTO THE REAR OF THE SECOND VEHICLE. THE AIR BAG FAILED TO DEPLOY; HOWEVER, THE AIR BAG WARNING LIGHT ILLUMINATED IMMEDIATELY AFTER ... Read more
Crash
2 injured
Incident date: Aug 11, 2019
AUTOMATIC TRANSMISSION- I BOUGHT MY 2001 ACURA MDX IN MARCH 2019 IT HAS RAN FINE UNTIL AUGUST 2019. IT STARTED MAKING A LOUD CLANKING NOISE ON AND OFF WHEN I TOOK OUT OF REVERSE, THEN AT ABOUT 40-50 MPH IT STARTS HAVING A VIBRATION THEN GOES AWAY AT OTHER SPEEDS. ABOUT A WEEK AGO WHILE DRIVING STRAIGHT DOWN THE INTERSTATE AT 65 MPH WITH MY CRUISE CONTROL SET MY RPM WENT UP TO 5000 SO I TAPPED ON B... Read more
Incident date: Jun 14, 2019
THE BLUETOOTH HAD TO BE DISCONNECTED IN ORDER FOR THE CAR TO WORK IT KEPT KNOCKING OUT MY BATTERY AND WOULDNT CRANK
Incident date: Aug 9, 2019
I'M MOTION THE WIPER BLADES WILL EITHER STOP OR START WITHOUT PROMPTING. THE MOTOR IS DYING . THERE IS NO REPLACEMENT AT THIS TIME WHICH POSES A THREAT TO WIPERS NOT BE ACCESSIBLE DURING DRIVING IN RAIN OR SNOW CAUSING LITTLE TO NO VISIBILITY.
Incident date: Aug 12, 2019
WHILE DRIVING, THE CAR WILL FREQUENTLY LOSE ELECTRICAL POWER. DASH INDICATOR LIGHTS COME ON, THE RADIO SHUTS OFF AND SOMETIME I'LL HAVE TO RESET THE RADIO AND NAVIGATION CODES. WHILE AT A STOP LIGHT, SOMETIMES DEPRESSING THE GAS PEDAL DOES NOTHING AND THEN SUDDENLY IT WILL BEGIN TO MOVE. I'M VERY CONCERN THE UNPREDICTABLE NATURE OF THE PROBLEM WILL CAUSE A WRECK IF I LOSE ENGINE POWER, ESPECIALLY ... Read more
Incident date: Aug 12, 2019
WHILE DRIVING, THE CAR WILL FREQUENTLY LOSE ELECTRICAL POWER. DASH INDICATOR LIGHTS COME ON, THE RADIO SHUTS OFF AND SOMETIME I'LL HAVE TO RESET THE RADIO AND NAVIGATION CODES. WHILE AT A STOP LIGHT, SOMETIMES DEPRESSING THE GAS PEDAL DOES NOTHING AND THEN SUDDENLY IT WILL BEGIN TO MOVE. I'M VERY CONCERN THE UNPREDICTABLE NATURE OF THE PROBLEM WILL CAUSE A WRECK IF I LOSE ENGINE POWER, ESPECIALLY ... Read more
Incident date: Aug 3, 2019
THE 2014 ACURA RLX INTRODUCED ACURA'S NEW PAWS SYSTEM (PRECISION ALL WHEEL STEERING). THE REAR WHEELS TURN SLIGHTLY IN THE DIRECTION OF THE CAR AND ARE CONTROLLED BY THE VEHICLE NOT THE DRIVER (DRIVER CONTROLS ONLY THE STANDARD FRONT WHEEL STEERING). THIS NEW TECHNOLOGY SOUNDS LIKE AN UPGRADE IN THEORY AND MAY EVEN BE IN CASES AT HIGH SPEEDS WITH THE REAR WHEELS TURNING EVER SO SLIGHTLY. HOWE... Read more
Incident date: Aug 8, 2019
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
Incident date: Aug 8, 2019
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
Incident date: Aug 8, 2019
VEHICLE WOULD NOT CHANGE GEARS, STUCK IN FIRST GEAR GOING OVER 50 MPH ON THE HIGHWAY.
Incident date: Aug 13, 2019
WHEN TURNING A CORNER, THE PAWS ENGAGES, AND KEEPS TURNING EVEN WHEN I TRY TO STEER AWAY..IT HAS BEEN INCREASINGLY DOING THIS..TODAY, IT DID IT HORRIBLY, SCARING ME TO DRIVE THE VEHICLE. IT ALSO FISH TAILS HORRIBLY WHILE TURNING TIGHT CORNERS.. I AM AFRAID I'M GOING TO GO OFF OF THE ROAD, OR HIT ANOTHER VEHICLE.
Incident date: Aug 4, 2019
I PURCHASED A 2010 ACURA RDX FROM CAR ZONE, LOCATED AT 18690 VAN BUREN BLVD I RIVERSIDE, CA. BEFORE THE PURCHASE, I ADDRESSED THE TIRE PRESSURE AIR LIGHT AND THE UNSTEADINESS OF THE VEHICLE. THERE WAS ALSO A RECALL ON THE VEHICLE IN WHICH THE DEALER DID NOT FIX. I TOOK THE CAR TO METRO ACURA IN MONTCLAIR, CA FOR THE RECALL ON AUGUST 5TH. I DROVE 3 BLOCKS AND THE AIR BAG SAFETY LIGHT CAME ON. I TO... Read more
Incident date: Aug 4, 2019
I PURCHASED A 2010 ACURA RDX FROM CAR ZONE, LOCATED AT 18690 VAN BUREN BLVD I RIVERSIDE, CA. BEFORE THE PURCHASE, I ADDRESSED THE TIRE PRESSURE AIR LIGHT AND THE UNSTEADINESS OF THE VEHICLE. THERE WAS ALSO A RECALL ON THE VEHICLE IN WHICH THE DEALER DID NOT FIX. I TOOK THE CAR TO METRO ACURA IN MONTCLAIR, CA FOR THE RECALL ON AUGUST 5TH. I DROVE 3 BLOCKS AND THE AIR BAG SAFETY LIGHT CAME ON. I TO... Read more
Incident date: Aug 4, 2019
I PURCHASED A 2010 ACURA RDX FROM CAR ZONE, LOCATED AT 18690 VAN BUREN BLVD I RIVERSIDE, CA. BEFORE THE PURCHASE, I ADDRESSED THE TIRE PRESSURE AIR LIGHT AND THE UNSTEADINESS OF THE VEHICLE. THERE WAS ALSO A RECALL ON THE VEHICLE IN WHICH THE DEALER DID NOT FIX. I TOOK THE CAR TO METRO ACURA IN MONTCLAIR, CA FOR THE RECALL ON AUGUST 5TH. I DROVE 3 BLOCKS AND THE AIR BAG SAFETY LIGHT CAME ON. I TO... Read more
Incident date: Aug 5, 2019
DISTORTED WINDSHIELD ON THE RIGHT PILLAR.
Incident date: Aug 1, 2019
PURCHASED THE CAR 7/6/2019 USED WITH 26,943 MILES. AT 27,961 MILES I WAS DRIVING ON THE FREEWAY IN STOP AND GO TRAFFIC. PRESSED ON THE ACCELERATOR AFTER A STOP AND THE CAR JERKED AND I HEARD A LOUD "CLUNK". WARNING LIGHTS APPEARED FOR "TRANSMISSION SYSTEM PROBLEM" AND "BLIND SPOT WARNING MALFUNCTION". THE CAR SEEMED TO STAY IN FIRST OR SECOND GEAR AS I SLOWLY EXITED THE FREEWAY AT HIGH RPM. HAD IT... Read more
Incident date: Sep 20, 2017
AT 80,000 MILES CAR STARTED MAKING A NOISE SOUNDING LIKE METAL SPINNING ON METAL. TRANSMISSION SYSTEM PROBLEM LIGHT CAME ON. RPMS WENT REALLY HIGH WHEN I TOOK MY FOOT OFF THE GAS THE RPMS WENT REALLY LOW. THIS ALL HAPPENED WHILE I WAS ON THE HIGHWAY. PULLED OVER, SHUT CAR OFF, RESTARTED CAR, WARNING LIGHT WENT AWAY RPMS WERE FINE BUT THE NOISE WAS STILL THERE. TOOK CAR IN FOR SERVICE THEY COULDN... Read more
Incident date: Aug 6, 2019
PANORAMIC SUNROOF EXPLODED DRIVING DOWN THE HIGHWAY. NO OTHER CARS AROUND AND NOT DRIVING UNDER A BRIDGE. GLASS FRACTURES POINT UP, NOT FOUND WHEN GLASS HAS BEEN DAMAGED BY IMPACT.
Incident date: Jun 27, 2019
I WAS DRIVING ON THE HIGHWAY AND TURNING AND THEN ALL OF A SUDDEN THESE INDICATORS CAME ON WHICH WERE THE VSA, POWER STEERING, CHECK ENGINE LIGHT, AND THE BRAKE SYSTEM CAME ONE. ONCE THESE INDICATORS CAME ON THE CAR STARTED STALLING AND WOULDN'T GO PAST 2 RPM AND HAD LACK OF POWER. SO WE HAD TO AUTOMATICALLY STOP AND PULL OVER TO THE SIDE. COUPLE OF CARS WERE BEHIND US AS WELL AND WE COULD HAVE CR... Read more
Incident date: Jul 10, 2018
THE DRIVER SIDE SEAT HAS SOMETHING POPPING OUT IN THE LOWER LUMBAR AREA WHILE DRIVING. THIS CAUSES DISCOMFORT HOWEVER IT IS DIFFICULT TO REPLICATE THE ISSUE BUT IT HAPPENS EVERY DAY WHILE DRIVING