Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Jul 1, 2019
SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THA... Read more
Incident date: Sep 10, 2019
TL* THE CONTACT OWNS A 2002 ACURA CL. WHEN THE VEHICLE WAS STARTED, THE "SRS" WARNING INDICATOR ILLUMINATED AND REMAINED LIT ALL DAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH GOODSON ACURA OF DALLAS (4801 LEMMON AVE, DALLAS, TX 75219) FOR SEPTEMBER 11, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Sep 10, 2019
TL* THE CONTACT OWNS A 2002 ACURA CL. WHEN THE VEHICLE WAS STARTED, THE "SRS" WARNING INDICATOR ILLUMINATED AND REMAINED LIT ALL DAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH GOODSON ACURA OF DALLAS (4801 LEMMON AVE, DALLAS, TX 75219) FOR SEPTEMBER 11, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Aug 31, 2019
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED D... Read more
Incident date: Aug 31, 2019
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED D... Read more
Incident date: Aug 31, 2019
SPEED CONTROL WOULD NOT ENGAGE. THIS HAS HAPPENED BEFORE. AUTO BRAKES ENGAGED WHILE DRIVING DOWN CITY STREET AT 40 MPH IN OUTSIDE LANE OF 4 LANE ROAD. NO CARS IN FRONT OR IMMEDIATELY TO MY LEFT. FORTUNITLY THERE WERE NO CARS/TRUCKS BEHIND ME. CAR CAME TO SUDDENED STOP ENGAGING THE SEAT BELTS. AFTER STOPPING I PUT PUT ON GAS AGAIN AND DROVE 2 MORE BLOCKS BEFORE I PARKED CAR FOR 2+ HOURS. CALLED D... Read more
Incident date: Sep 8, 2019
FRONT PASSENGER SIDE WINDOW REGULATOR FAILURE AFTER JUST 2 YEARS OF SERVICE
Incident date: Sep 4, 2019
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
Incident date: Sep 4, 2019
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
Incident date: Sep 4, 2019
THE VSA PROBLEM LIGHT & FORWARD COLLISION WARNING PROBLEM LIGHT CAME UP WHILE DRIVING AND THE VEHICLE STOPPED & STALLS ALL IN A SUDDEN. NOT SURE IF THIS IS A SAFETY ISSUE, BUT ALMOST GOT INTO A CAR ACCIDENT. PLEASE HELP! THANK YOU
Incident date: Apr 1, 2019
PROLONGED HIGH UNDER-HOOD TEMPERATURES CAUSING THE POWER STEERING HOSE TO DETERIORATE PREMATURELY CAUSING THE HOSE TO CRACK AND LEAK POWER STEERING FLUID. MECHANIC IS SAYING THIS IS COMMON ON ACURA.
Incident date: Sep 2, 2019
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTA... Read more
Incident date: Sep 2, 2019
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTA... Read more
Incident date: Sep 2, 2019
AGAIN, WHILE DRIVING APPROXIMATELY 75 MPH ON INTERSTATE ALL ERROR CODES ON DASHBOARD (MIL) LIT UP AND THE CAR BEGAN TO FEEL AS IF THE TRANSMISSION WAS NOT ENGAGED AS IF I WAS IN NEUTRAL AND THE ENGINE BEGAN LOOSING POWER. THE SPEED BEGAN DECREASING, BUT THEN WOULD CATCH FOR A FEW SECONDS. THE GEAR INDICATED THAT IT WAS IN DRIVE. I PULLED OFF THE INTERSTATE & PARKED. I WAITED A FEW MINUTES & RESTA... Read more
Incident date: Aug 22, 2019
WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!
Incident date: Aug 22, 2019
WHILE ATTEMPTING TO PASS ANOTHER VEHICLE ON INTERSTATE AT AROUND 70 MPH, CAR POWER FAILS LOSING MOST POWER AND ENGINE LIGHT BLINKING LEAVING US VERY UNSAFE! ONCE GETTING TO THE SHOULDER AND RESTARTING CAR, IT IS NORMAL AGAIN. THIS HAS HAPPENED 4 TIMES NOW. ACURA CAN'T FIND ANY CODES AND DOES NOT HAVE AN ANSWER FOR THIS SAFTETY ISSUE!
Incident date: Sep 2, 2019
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT ... Read more
Incident date: Sep 2, 2019
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT ... Read more
Incident date: Sep 2, 2019
2015 ACURA TLX 2.4 MODEL HAS JERKING BETWEEN 1 AND 3RD GEAR. WHILE DRIVING ON A HIGHWAY IF FEELS AS IF THE WHEEL ALIGNMENT IS OFF HAD A WHEEL ALIGNMENT DONE DIDN'T FIX PROBLEM. STEERING WHEEL NEEDS TO BE HELD AT AN ANGLE TO DRIVE STRAIGHT. WHEN TRYING TO START THE CAR I'LL HEAR A CLICKING SOUND INSTEAD OF IT STARTING. NEEDS A JUMP TO START HAPPENED 3 TIMES ALREADY. BATTERY WAS TESTED RESULTS THAT ... Read more
Incident date: Aug 28, 2019
VEHICLE ANTI COLLISION ACTIVATED ON STRAIGHT CITY STREET AT APPROX 35 MPH WHEN OTHER VEHICLE HAD MADE RIGHT TURN AND WAS NO LONGER IN COLLISION PATH. BRAKES AUTOMATICALLY APPLIED TO DEAD STOP, CAUSING FOLLOWING VEHICLE TO TAKE EVASIVE ACTION.
Incident date: Mar 19, 2015
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
Incident date: Mar 19, 2015
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
Incident date: Mar 19, 2015
AUTOMATIC/MANUALLY SHIFTS, MANUAL GEARS D4 SHIFT STUCK IN GEAR AND CAUSING ELECTRICAL AND ENGINE PROBLEMS. TRANSMISSION FAILURE OCCURED.
Incident date: Oct 23, 2018
BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.
Incident date: Oct 23, 2018
BRAKES HAVE SQUEAKED ESP IN THE MORNINGS WITHIN THE FIRST 5-10 MIN OF DRIVING THE CAR EVER SINCE I PURCHASED IN OCT 2018. THIS IS A KNOWN PROBLEM WITHOUT ANY FIXES AS PER PREVIOUS COMPLAINTS. NOTICED THAT BRAKES FEEL AS IF SOMETHING IS LOOSE WHEN YOU APPLY DEEP PRESSURE. I HAVE ALSO NOTICED AN INTERIOR CABIN CLICKING OR RATTLING TYPE NOISE WHEN BRAKING AS IF SOMETHING IS LOOSE IN THE CABIN.
Incident date: Jul 15, 2019
DASHBOARD CRACKS: POTENTIAL DANGER OF AIRBAG FAILURE OVER THE LAST FEW YEARS, MY CAR HAS DEVELOPED SEVERAL CRACKS IN THE DASHBOARD. OF PARTICULAR CONCERN IS A LARGE CRACK WHICH JUST RECENTLY APPEARED ALONG THE LEFT SIDE OF THE FRONT PASSENGER AIRBAG UNIT. (SEE PHOTOS) I AM VERY CONCERNED THAT THE CRACKS CAN ALLOW MOISTURE OR CONDENSATION TO ENTER THE AIRBAG UNIT, POSSIBLY CAUSING IT FA... Read more
Incident date: Jul 15, 2019
DASHBOARD CRACKS: POTENTIAL DANGER OF AIRBAG FAILURE OVER THE LAST FEW YEARS, MY CAR HAS DEVELOPED SEVERAL CRACKS IN THE DASHBOARD. OF PARTICULAR CONCERN IS A LARGE CRACK WHICH JUST RECENTLY APPEARED ALONG THE LEFT SIDE OF THE FRONT PASSENGER AIRBAG UNIT. (SEE PHOTOS) I AM VERY CONCERNED THAT THE CRACKS CAN ALLOW MOISTURE OR CONDENSATION TO ENTER THE AIRBAG UNIT, POSSIBLY CAUSING IT FA... Read more
Incident date: Aug 2, 2019
THE ACURA'S INFO-MOBILITY/APPLE CAR PLAY STOPS WORKING. MAKING THE HANDS FREE FEATURE TO THIS CAR INOPERABLE. THE RADIO AND GPS FEATURES AS WELL AS THE BLUETOOTH AND APPLE CAR PLAY ALL STOP WORKING AND OR FREEZE AFTER A FEW MINUTES.
Incident date: Aug 29, 2019
VEHICLE IS EXPERIENCING A HIGH OIL CONSUMPTION ISSUE. EVERY 1000 MILES IT'S REQUIRED ONE QUART OF OIL TO BE ADDED TO THE OIL FILLER. ACURA HAS A WARRANTY EXTENSION FOR THIS KNOW ISSUE TO 8 YEARS OR 125,000 MILES FROM THE ORIGINAL DATE OF SERVICE, WHICHEVER COMES FIRST. MY VEHICLE WAS NOTICED TO HAVE THIS PROBLEM AT 83,000 MILES AND JUST UNDER 9 YEARS OF SERVICE. ACURA CUSTOMER RELATIONS WAS CONTAC... Read more
Incident date: Aug 17, 2019
BEFORE SHARING THE DETAILS, YOU SHOULD KNOW THAT THIS COULD BE A DEADLY SAFETY MATTER. IF A TRANSMISSION FAILS AT HIGHWAY SPEEDS (OR ANY SPEED), THE VEHICLE LOSES POWER AND COULD VERY EASILY GET CRUSHED BY AN 18-WHEELER. A DRIVER AND/OR A WHOLE FAMILY COULD DIE. YOU SHOULD GO AFTER ACURA BEFORE SOMEONE HAS TO DIE AS A RESULT OF ACURA'S NEGLIGENCE. MY 2016 ACURA MDX HAD ITS FIRST TRANSMISSION... Read more
Incident date: Aug 17, 2019
BEFORE SHARING THE DETAILS, YOU SHOULD KNOW THAT THIS COULD BE A DEADLY SAFETY MATTER. IF A TRANSMISSION FAILS AT HIGHWAY SPEEDS (OR ANY SPEED), THE VEHICLE LOSES POWER AND COULD VERY EASILY GET CRUSHED BY AN 18-WHEELER. A DRIVER AND/OR A WHOLE FAMILY COULD DIE. YOU SHOULD GO AFTER ACURA BEFORE SOMEONE HAS TO DIE AS A RESULT OF ACURA'S NEGLIGENCE. MY 2016 ACURA MDX HAD ITS FIRST TRANSMISSION... Read more
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE NAVIGATION AND BACK UP CAMERA SCREEN WERE FAULTY. THE BACK UP CAMERA SCREEN REMAINED BLANK AND SHOWED NO FOOTAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO REPAIR THE VEHICLE ON THEIR OWN. THE FAILURE MILEAGE WAS 16,0000.
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2004 ACURA MDX. THE CONTACT STATED THAT THE NAVIGATION AND BACK UP CAMERA SCREEN WERE FAULTY. THE BACK UP CAMERA SCREEN REMAINED BLANK AND SHOWED NO FOOTAGE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO REPAIR THE VEHICLE ON THEIR OWN. THE FAILURE MILEAGE WAS 16,0000.
Incident date: Jul 6, 2019
A MOANING OR RUBBING NOISE IS HEARD FROM THE REAR WHEN DRIVING STRAIGHT AND MAKIN SMALL SIDE-TO-SIDE TURNING MOVEMENTS AND WHEN YOU MAKE A SMALL TURN IT FISH TAIL SO U HAVE TO SLOW DOWN AND LET THE WHEELS CATCH UP. WITH THE REAR P-AWS ACTUATORS. I FELL THIS SHOULD BE A RECALL FOR 2015 ACURA RLX. I TOOK IT TO THE DEALERSHIP IN JACKSON MS AND THEY SAY THE ACTUATORS IS BAD. THEY TOLD ME THAT EVERYONE... Read more
Incident date: Jul 6, 2019
A MOANING OR RUBBING NOISE IS HEARD FROM THE REAR WHEN DRIVING STRAIGHT AND MAKIN SMALL SIDE-TO-SIDE TURNING MOVEMENTS AND WHEN YOU MAKE A SMALL TURN IT FISH TAIL SO U HAVE TO SLOW DOWN AND LET THE WHEELS CATCH UP. WITH THE REAR P-AWS ACTUATORS. I FELL THIS SHOULD BE A RECALL FOR 2015 ACURA RLX. I TOOK IT TO THE DEALERSHIP IN JACKSON MS AND THEY SAY THE ACTUATORS IS BAD. THEY TOLD ME THAT EVERYONE... Read more
Incident date: May 9, 2019
TL* THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE SHIFTING GEARS. THE VEHICLE ALSO JERKED VIOLENTLY WITHOUT WARNING AND SHUDDERED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS DRIVEN TO CAM AUTOMOTIVE (309 HARRISBURG AVE, LANCASTER, PA 17603, (717) 435-9799), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE M... Read more
Incident date: Aug 27, 2019
AT 9 PM MY MDX CAUGHT FIRE AND I DID NOT USE IT AFTER 11 AM THAT DAY SO IT WAS SITTING FOR 12 HOURS AND IT CAUGHT FIRE
Fire
Incident date: Apr 15, 2019
THE VEHICLE DOES NOT DISPLAY ELAPSED DRIVING TIME. THIS IS OUR EIGHTH ACURA. EVERY PREVIOUS ONE HAD THIS DISPLAY AS HAD EVERY CAR WE EVER OWNED OR LEASED OVER THE PAST 35+ YEARS. THIS IS A SAFETY ISSUE. I NEED TO KNOW MY DRIVING TIME IN ORDER THAT I CAN STOP TO REST OR CHANGE DRIVERS.
Incident date: Jan 2, 2019
I BELIEVE MY VIN # SHOULD BE INCLUDED IN THE RECALL FOR DRIVERS AIR BAG. I HAVE HAD THE DRIVERS AIR BAG FIXED JAN 2019 AND NOW WILL HAVE TO HAVE IT FIXED IN A COUPLE WEEKS AS THE AIR BAG LIGHTS ARE GOING ON AGAIN FOR THE DRIVERS AIR BAGS. I SEE THERE ARE RECALLS FOR 2013 ACURA ILX BUT FOR SOME REASON MY VIN # IS NOT COMING UP. PLEASE INVESTIGATE FURTHER.
Incident date: Aug 26, 2019
WHILE DRIVING ON THE EXPRESSWAY, I HAVE HAD AT LEAST 3 EPISODES OF DECELERATION WHILE TRYING TO ACCELERATE. I WAS TRAVELING BETWEEN 60 AND 75 MPH. IT SEEMS TO HAPPEN WHEN I DECELERATE TO SLOW WITH TRAFFIC OR CHANGE LANES TO EXIT. WHEN I ATTEMPT TO ACCELERATE, THE CAR (2017 MDX) CONTINUED TO DECELERATE RAPIDLY, FOR UP TO 5 SECONDS, PUTTING ME IN A VERY DANGEROUS SITUATION ON THE HIGHWAY. I WAS NOT... Read more
Incident date: Nov 1, 2017
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING VARIOUS SPEEDS, THE REAR END OF THE VEHICLE DRIFTED ON ITS OWN WITHOUT WARNING. THE CONTACT BRIEFLY LOST CONTROL OF THE VEHICLE BEFORE IT RESUMED NORMAL OPERATION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNSOED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Incident date: Aug 9, 2019
TL* THE CONTACT OWNS A 2019 ACURA TLX. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL WIPING NOISE AND THE VEHICLE SHOOK VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SHAKING STOPPED WHEN THE BRAKES WERE APPLIED. THE VEHICLE WAS TAKEN TO NAPLETON'S PALM BEACH ACURA (6870 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33411, (888) 980-7593) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD N... Read more
Incident date: Mar 1, 2019
I'VE HAD MY VEHICLE STOP IN THE MIDDLE OF THE ROAD DUE TO A MECHANICAL RECALL THAT WENT UNDIAGNOSED.( OVER OIL CONSUMPTION RECALL, IN WHICH I WAS COMPLETELY UNAWARE UNTIL FINALLY RECEIVING THE LETTER PRODIVIDED) I WAS DRIVING OFF OF PLEASANT STREET IN HANSON MA, CROSSING ONTO THE MAIN ROAD WHEN MY VEHICLE ENGINE JUST SHUT DOWN AND FROZE THE STEERING WHEEL. ALSO A POLICE OFFICER WAS ON THE SCENE TO... Read more
Incident date: Mar 1, 2019
I'VE HAD MY VEHICLE STOP IN THE MIDDLE OF THE ROAD DUE TO A MECHANICAL RECALL THAT WENT UNDIAGNOSED.( OVER OIL CONSUMPTION RECALL, IN WHICH I WAS COMPLETELY UNAWARE UNTIL FINALLY RECEIVING THE LETTER PRODIVIDED) I WAS DRIVING OFF OF PLEASANT STREET IN HANSON MA, CROSSING ONTO THE MAIN ROAD WHEN MY VEHICLE ENGINE JUST SHUT DOWN AND FROZE THE STEERING WHEEL. ALSO A POLICE OFFICER WAS ON THE SCENE TO... Read more
Incident date: Mar 1, 2019
I'VE HAD MY VEHICLE STOP IN THE MIDDLE OF THE ROAD DUE TO A MECHANICAL RECALL THAT WENT UNDIAGNOSED.( OVER OIL CONSUMPTION RECALL, IN WHICH I WAS COMPLETELY UNAWARE UNTIL FINALLY RECEIVING THE LETTER PRODIVIDED) I WAS DRIVING OFF OF PLEASANT STREET IN HANSON MA, CROSSING ONTO THE MAIN ROAD WHEN MY VEHICLE ENGINE JUST SHUT DOWN AND FROZE THE STEERING WHEEL. ALSO A POLICE OFFICER WAS ON THE SCENE TO... Read more
Incident date: Aug 23, 2019
THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM FAILS AND THE CAR IS NEAR TO IMPOSSIBLE TO STEER WHEN DRIVING DUE TO THE SYSTEM FAILING. DIFFICULT RESISTANCE IS EXPERIENCED IN MOTION ON CITY STREETS, HIGHWAYS AND BEING STATIONARY.
Incident date: Aug 23, 2019
THE VEHICLE'S ELECTRONIC POWER STEERING SYSTEM FAILS AND THE CAR IS NEAR TO IMPOSSIBLE TO STEER WHEN DRIVING DUE TO THE SYSTEM FAILING. DIFFICULT RESISTANCE IS EXPERIENCED IN MOTION ON CITY STREETS, HIGHWAYS AND BEING STATIONARY.
Incident date: Apr 1, 2019
THE BLUETOOTH MODULE DRAINS THE BATTERY WHEN THE VEHICLE IS TURNED OFF AND I AM AFRAID THAT MY VEHICLE COULD BE TURNED OFF BY DRAINING THE BATTERY WHEN RUNNING CAUSING A SAFETY ISSUE. I HAVE REGISTERED THE CASE WITH ACURA CUSTOMER SERVER AND HAVE NOT HELPED ME WITH THE FREE REPLACEMENT. THE ACURA CASE NUMBER IS [XXX] 2009 ACURA MDX AWD VIN: 2HNYD28679H[XXX] [XXX] INFORMATION REDACTED PU... Read more
Incident date: Aug 24, 2019
ON MY WAY TO WORK LAST NIGHT WHILE DRIVING IN THE HIGHWAY, MY STEERING WHEEL LOCKED, MAKING IT IMPOSSIBLE FOR ME TO TURN. THEN LIGHTS STARTING FLASHING ON THE DASHBOARD SAYING CHECK POWER STEERING SYSTEM. I WAS AFRAID FOR MY LIFE AS THIS IS DANGEROUS. I DID SAFELY MAKE IT TO WORK. AT THIS TIME I AM UNABLE TO FIND A RECALL FOR THIS PROBLEM WHICH IS ODD BECAUSE THIS IS DEFINITELY NOT A CONSUMER'S ... Read more
Incident date: Aug 19, 2019
CAR STARTED AND RIGHT AWAY POWER STEERING LIGHT FLASHES REPEATEDLY AND STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN