Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Mar 9, 2019
I AM SUBMITTING THIS TICKET TO DOCUMENT A HAZARDOUS SCENARIO THAT I HAVE EXPERIENCED TWO TIMES SINCE PURCHASING MY BRAND NEW 2019 ACURA RDX. INCIDENTS OCCURRED WHILE DRIVING IN OHIO AND PENNSYLVANIA ON COOL DAYS (AMBIENT TEMPERATURES BETWEEN 30 AND 50 DEG FAHRENHEIT), WITH AND WITHOUT RAINFALL. THE FOLLOWING CONDITIONS WERE TRUE FOR BOTH OCCURRENCES. WHILE DRIVING ON AN INTERSTATE HIGHWAY WITH ADA... Read more
Incident date: Oct 22, 2018
RE 2006 ACURA - LETTER FROM CONSTITUENT REQUESTING ASSISTANCE IN FILING A CRIMINAL COMPLAINT AGAINST THE PARTIES INVOLVED IN THE MATTER. *LD THE CONSUMER STATED THE VEHICLE WAS FRAUDULENTLY SOLD. THE VEHICLE APPEARED TO HAVE BEEN IN AN ACCIDENT THAT WAS REPORTED, THE BRAKES WOULD SQUEAK, AND THE CODES WERE CLEARED BEFORE BEING SOLD. *JS
Incident date: Mar 15, 2019
PICKING CHILD FROM SCHOOL, CAR WAS IDLE WHILE WAITING, ONCE I STARTED TO MOVE, THE CAR STARTED TO STALL. I TRIED TO PRESS THE GAS BUT IT WOULDN'T GO AND WHEN IT DID, IT WAS IN SHORT JERKING ACTIONS. I WAS ABLE TO GET OVER TO THE SIDE. THE FULL DASH BOARD LIT UP AND THE CAR FINALLY CUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART IT AND 45 MIN LATER, IT TURNED ON AGAIN. IT WOULDN'T GO FAST AND DRAGGED. S... Read more
Incident date: Apr 15, 2019
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS. ... Read more
Incident date: Apr 15, 2019
AFTER THE 19-019 AND 19-011 RECALL SOFTWARE UPDATE ON 04/13/19 WE STARTED EXPERIENCING THE VEHICLE DISPLAYING AND MOTIONING STEERING WHEEL LANE DEPARTURE WHEN THE LANE ASSIST IS NOT TURNED ON. THIS ISSUE HAPPENS WHEN THE VEHICLE IS IN MOTION CROSSING TO ANOTHER LANE ON CITY STREETS. WE HAVE NOT DROVE THE VEHICLE ON THE HIGHWAY AND ARE AFRAID THE STEER ASSIST WILL JERK THE VEHICLE AT HIGH SPEEDS. ... Read more
Incident date: Nov 6, 2017
EXCESSIVE OIL CONSUMPTION, IT BURNS AT LEAST 1 QT PER 1000 MILES.
Incident date: Apr 12, 2019
TL* THE CONTACT OWNED A 2009 ACURA TL. WHILE DRIVING OUT OF A PARKING LOT, THE VEHICLE DID NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO A TREE. THE AIR BAG DEPLOYED AND THE ENGINE REVVED AND DID NOT STOP UNTIL HELP ARRIVED. THERE WAS NO WARNING INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WA... Read more
Crash
Incident date: Dec 17, 2018
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash
1 injured
Incident date: Dec 17, 2018
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash
1 injured
Incident date: Dec 17, 2018
WE GOT AN APRIL 2019 LETTER FOR AN IMPORTANT SAFETY RECALL WHICH CAME TOO LATE! MY CAR WAS TOTALED IN A ACCIDENT IN WHICH BOTH AIRBAGS DEPLOYED. IT DID CAUSE HURTFUL PRESSURE ON MY GRANDSON'S CHEST WITH AN EMERGENCY BILL OVER $500 AND 2 DAYS OF LOSSES WAGES. OK FOR WHICH WE HAD NO COMPENSATION. CAR WAS IN MOTION ON HIGHWAY STREET IN WHICH THE OTHER PARTY WAS TICKETED ON AN ILLEGAL U TURN.
Crash
1 injured
Incident date: Apr 3, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE SLID WHEN THE BRAKE PEDAL WAS DEPRESSED. PRIOR TO THE FAILURE, THE VEHICLE LURCHED FORWARD. THE CONTACT HAD TO APPLY MORE PRESSURE THAN USUAL TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE BRAKE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TOYOTA EXPRESSWAY (700 MORRISSEY BLVD, BOSTON, MA 02122, (855) 814-... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2002 ACURA TL. THE CONTACT STATED THAT THE AIR BAG INDICATOR KEPT ILLUMINATING. FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) INITIALLY DIAGNOSED THAT THE WIRES WERE MALFUNCTIONING. AFTER A TEST WAS PERFORMED, THE INDICATOR REMAINED OFF FOR APPROXIMATELY ONE MONTH. WHEN THE AIR BAG INDICATOR ILLUMINATED AGAIN, THE CONTACT TOOK THE VEHICLE TO AN I... Read more
Incident date: Mar 1, 2019
CAR LEAKING POWER STEERING FLUID AND SMOKING UNDERNEATH ENGINE, KEEP HAVING PROBLEMS WITH THE BRAKING SYSTEM AND I SAW RECALLS ON 2004 -2008 MODELS AND AIR BAG ICON ALWAYS ON
Incident date: Mar 1, 2019
CAR LEAKING POWER STEERING FLUID AND SMOKING UNDERNEATH ENGINE, KEEP HAVING PROBLEMS WITH THE BRAKING SYSTEM AND I SAW RECALLS ON 2004 -2008 MODELS AND AIR BAG ICON ALWAYS ON
Incident date: Mar 1, 2019
CAR LEAKING POWER STEERING FLUID AND SMOKING UNDERNEATH ENGINE, KEEP HAVING PROBLEMS WITH THE BRAKING SYSTEM AND I SAW RECALLS ON 2004 -2008 MODELS AND AIR BAG ICON ALWAYS ON
Incident date: Feb 1, 2018
THE CAR USES EXCESSIVE ENGINE OIL. I HAVE TO ADD AT LEAST TWO QUARTERS OF OIL BETWEEN OIL CHANGE.
Incident date: Apr 10, 2019
TL* THE CONTACT OWNS A 2013 ACURA TSX. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN IN EITHER DIRECTION. SPREEN ACURA (8101 AUTO DR, RIVERSIDE, CA 92504, (951) 335-8955) WAS NOTIFIED AND INDICATED THAT THE MANUFACTURER HAD NOT ISSUED A STEERING RECALL. THE VEHICLE WAS NOT COVERED BY A WARRANTY FOR SERVICING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRE... Read more
Incident date: Apr 14, 2019
WHEN SLOWING DOWN AT A YIELD OR A RIGHT TURN ON A GREEN LIGHT TO ABOUT 5-10 MPH AND THEN WHEN PUSHING ON THE GAS PEDAL THERE IS NO ACCELERATION. THE CAR FEELS LIKE IT LOSES POWER AND THEN AFTER A SECOND OR TWO, THE CAR WILL JERK AND ACCELERATE VERY QUICKLY WHILE REVING THE RPM VERY HIGH. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND IS EXTREMELY DANGEROUS WHEN MAKING A RIGHT TURN. THERE HAVE BEEN TI... Read more
Incident date: Apr 14, 2019
WHEN SLOWING DOWN AT A YIELD OR A RIGHT TURN ON A GREEN LIGHT TO ABOUT 5-10 MPH AND THEN WHEN PUSHING ON THE GAS PEDAL THERE IS NO ACCELERATION. THE CAR FEELS LIKE IT LOSES POWER AND THEN AFTER A SECOND OR TWO, THE CAR WILL JERK AND ACCELERATE VERY QUICKLY WHILE REVING THE RPM VERY HIGH. THIS HAS HAPPENED ON NUMEROUS OCCASIONS AND IS EXTREMELY DANGEROUS WHEN MAKING A RIGHT TURN. THERE HAVE BEEN TI... Read more
Incident date: Apr 14, 2019
SQUEAKING AND SHAKING BRAKES SINCE CAR WAS PURCHASED. HAS BEEN TO DEALER 3 TIMES. ACURA SAYS THIS IS A KNOWN ISSUE ON ALL 2019 RDXS YET HAS NOT PROVIDED A FIX. THIS IS UNSAFE AND NEEDS RECALLED
Incident date: Mar 30, 2019
STARTING GRINDING AFTER I HAD ALL RECALLS DONE I NOTICED THE VSA LIGHT IS NOW ON AN. DIDNT HAVE ANY ISSUE BEFORE THE VECHICAL AT 25 TO 40 MPH STARTS TO SHUTTER AN MAKES ME FEEL VERY UNSAFE ... I BOUGHT THIS CAR WITH THE SPECIFIC ABILITY TO KEEP ME SAFE AN HAVE EVERYTHING I NEED.
Incident date: Mar 30, 2019
STARTING GRINDING AFTER I HAD ALL RECALLS DONE I NOTICED THE VSA LIGHT IS NOW ON AN. DIDNT HAVE ANY ISSUE BEFORE THE VECHICAL AT 25 TO 40 MPH STARTS TO SHUTTER AN MAKES ME FEEL VERY UNSAFE ... I BOUGHT THIS CAR WITH THE SPECIFIC ABILITY TO KEEP ME SAFE AN HAVE EVERYTHING I NEED.
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 0196... Read more
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 0196... Read more
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2010 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE PRODUCED A LOUD RUBBING NOISE AND SHOOK VIOLENTLY WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE ROAD SHOULDER. THE FAILURE CAUSED THE FRONT DRIVER'S SIDE TIRE TO DETACH FROM THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO ACURA PEABODY (233 ANDOVER ST, PEABODY, MA 0196... Read more
Incident date: Jun 19, 2018
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH... Read more
Incident date: Jun 19, 2018
DANGEROUS LOSS OF POWER WHILE ACCELERATING ON THE HIGHWAY! THERE HAVE BEEN THREE SEPARATE INCIDENCES OVER THE LAST 2 YEARS. WHILE I WAS TRYING TO ACCELERATE ON THE HIGHWAY, THE CAR SEVERELY LOST POWER AND THE "CHECK ENGINE" LIGHT STARTED FLASHING. THE CAR SEEMED TO OPERATE NORMALLY AFTER TURNING OFF AND ON THE ENGINE. THE DEALERSHIP CLAIMED THAT THERE WAS NO COMPUTER RECORDS OF PROBLEMS AFTER EACH... Read more
Incident date: Jun 10, 2018
JUNE 10, 2018 - 4 HOURS INTO 5.5 HOUR TRIP, TRAVELING ON HWY 98, SOUTH OF TALLAHASSEE, FL, VEHICLE LOST ACCELERATION, SERIES OF WARNING LIGHTS STARTED FLASHING. LIMPED OVER ONTO SHOULDER, TURNED VEHICLE OFF, CALLED ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED AN HOUR LATER, STARTED VEHICLE AND IT RAN NORMALLY....DROVE VEHICLE TO PROCTOR ACURA, FOLLOWING TOW TRUCK. DEALERSHIP AND FACTORY PERSONNE... Read more
Incident date: Jun 10, 2018
JUNE 10, 2018 - 4 HOURS INTO 5.5 HOUR TRIP, TRAVELING ON HWY 98, SOUTH OF TALLAHASSEE, FL, VEHICLE LOST ACCELERATION, SERIES OF WARNING LIGHTS STARTED FLASHING. LIMPED OVER ONTO SHOULDER, TURNED VEHICLE OFF, CALLED ROADSIDE ASSISTANCE. WHEN TOW TRUCK ARRIVED AN HOUR LATER, STARTED VEHICLE AND IT RAN NORMALLY....DROVE VEHICLE TO PROCTOR ACURA, FOLLOWING TOW TRUCK. DEALERSHIP AND FACTORY PERSONNE... Read more
Incident date: Jan 21, 2019
TRANSMISSION HAS JERKS AND SLIPS. THESE PROBLEMS WERE ADDRESSED TO DEALERSHIP 4 TIMES AFTER PURCHASE. FIRST TWO VISITS THEY CHANGED TRANSMISSION SOFTWARE. EACH TIME TRANSMISSION WORKED WORSE THEN BEFORE UPDATE. ON 3 AND 4TH VISIT ANSWER WAS - "THIS IS ACURA'S DESIGN". ON JAN 21 CURRENT YEAR WHILE TRYING TO START FROM INTERSECTION TURNING TO THE RIGHT TRANSMISSION LOST ANY TRACTION/TORGUE FOR 1-2 S... Read more
Incident date: Apr 2, 2019
WHILE DRIVING, THE ELECTRIC POWER STEERING FAILED NOT ALLOWING A SAFE PULL OVER TO THE SIDE OF ROAD. CAR WAS THEN STOPPED IN A BUSY MORNING COMMUTE TRAFFIC. THE SYSTEM FAILED ON THREE SEPARATE DAYS. THE FIRST TWO DAYS RESTARTING THE VEHICLE RESET THE POWER STEERING BUT THE THIRD TIME THERE WAS NO RESET. CAR WAS TOWED TO AN ACURA DEALERSHIP WHERE THE ELECTRONIC POWER STEERING CONTROL UNIT WAS REPL... Read more
Incident date: Apr 7, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE BRAKE PEDAL FAILED TO RESPOND AND THE CONTACT CRASHED INTO A PARKED VEHICLE. THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THE DRIVER WAS SHAKEN UP BY THE INCIDENT, BUT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO RALLYE ACURA (1750 NORTHERN BLVD, ROS... Read more
Crash
Incident date: Dec 11, 2018
VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGR... Read more
Incident date: Dec 11, 2018
VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGR... Read more
Incident date: Dec 11, 2018
VEHICLE WAS IN MOTION AND STOPPED ON THE HIGHWAY ACCESS RODE. THE TRANSMISSION/POWER TRAIN AND GEARS WERE STRIPPED AND UNABLE TO MOVE THE CAR. THE RIGHT AXLE WAS STRIPPED. THE LEFT BACK TIRE WAS A DEFECT AND TIRE SPLIT. I HAVE TO PAY FOR A TIRE WITHIN 15K MILES AND THE POWER TRAIN, GEAR, TRANSMISSION AND RIGHT AXLE WENT OUT LESS THAN 8 MONTHS OF OWNING THE CAR. AMERICAN HONDA CO AND VANGERGR... Read more
Incident date: Jan 1, 2019
WHEN DRIVING THE SUV AFTER THE SECOND GEAR KICKS IN THE TRANSMISSION HAS A JOLT AND IT FEELS LIKE A LAG IN THE SHIFT BUT THEN PULLS VERY HARD. THIS SHIFT PULL HAPPENS WHEN YOU ARE GOING 15-20 MPH. ENGINE TIMING BELT HAS A LOUD CHIRPING NOISE.
Incident date: Jan 1, 2019
WHEN DRIVING THE SUV AFTER THE SECOND GEAR KICKS IN THE TRANSMISSION HAS A JOLT AND IT FEELS LIKE A LAG IN THE SHIFT BUT THEN PULLS VERY HARD. THIS SHIFT PULL HAPPENS WHEN YOU ARE GOING 15-20 MPH. ENGINE TIMING BELT HAS A LOUD CHIRPING NOISE.
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT SIDEWALLS OF THE SPARE TIRE, WHICH WAS STORED UNDERNEATH THE VEHICLE, WAS WEARING THROUGH AT THREE DIFFERENT LOCATIONS. THE TIRE WAS TAKEN TO MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 766-1299) AND THE CONTACT WAS INFORMED NOT TO WORRY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WA... Read more
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT SIDEWALLS OF THE SPARE TIRE, WHICH WAS STORED UNDERNEATH THE VEHICLE, WAS WEARING THROUGH AT THREE DIFFERENT LOCATIONS. THE TIRE WAS TAKEN TO MCDANIELS ACURA OF CHARLESTON (2283 SAVANNAH HWY, CHARLESTON, SC 29414, (843) 766-1299) AND THE CONTACT WAS INFORMED NOT TO WORRY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WA... Read more
Incident date: Feb 1, 2019
THE REFLECTIVE MATERIAL IN THE HEADLIGHTS HAS DETERIORATED TO THE POINT THAT NIGHT TIME DRIVING IS HAZARDOUS. I HAVE REPLACED THE REGULAR BULB AND IT DID NOT RESOLVE THE ISSUE, I THEN REPLACED THE REG BULB WITH AN LED LIGHT AND IT DID NOT RESOLVE THE ISSUE. WITHOUT A GOOD REFLECTOR SURFACE, THE LIGHT WILL NOT SAFELY FUNCTION. REPLACEMENT COSTS ARE WELL OVER $1,200 AND I SHOULD NOT HAVE TO PAY FOR ... Read more
Incident date: Dec 1, 2013
WHEN I AM DRIVING ON THE HIGH AT HIGH SPEEDS 80 MPH THEN I GO TO GET OFF AN EXIT THE STEERING WHEEL VEHICLE SHAKES AND VIBRATES THE FRONT OF THE CAR AND TIRES.
Incident date: Dec 1, 2013
WHEN I AM DRIVING ON THE HIGH AT HIGH SPEEDS 80 MPH THEN I GO TO GET OFF AN EXIT THE STEERING WHEEL VEHICLE SHAKES AND VIBRATES THE FRONT OF THE CAR AND TIRES.
Incident date: Dec 1, 2013
WHEN I AM DRIVING ON THE HIGH AT HIGH SPEEDS 80 MPH THEN I GO TO GET OFF AN EXIT THE STEERING WHEEL VEHICLE SHAKES AND VIBRATES THE FRONT OF THE CAR AND TIRES.
Incident date: Apr 2, 2019
TL* THE CONTACT OWNS A 2017 ACURA TLX. WHILE DRIVING 60 MPH, THE CONTACT ATTEMPTED TO PASS A VEHICLE ON THE LEFT, BUT THE CONTACT'S VEHICLE DECELERATED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SHOULDER. THE VEHICLE BECAME STUCK IN NEUTRAL AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THOMAS ACURA (580 S CITRUS AVE, COVINA, CA 91723, (626) 915-1602) WHERE IT WAS DIAG... Read more
Incident date: Apr 4, 2019
WHEN DRIVING ABOVE 65 MPH AND PASSING, MY ENGINE HAS STALLED ON THREE DIFFERENT OCCASIONS. ONCE AT 1200 MILES AND THE OTHER TWICE IN ONE DAY AT 4,000 MILES. THE CAR OBVIOUSLY LOSES ALL POWER CAUSING ME TO HAVE TO MERGE RIGHT IN TRAFFIC TO THE SHOULDER TO RESTART THE CAR. EACH TIME IS WAS UNDER FULL ACCELERATION AND IN HIGH TRAFFIC CONDITIONS.
Incident date: Apr 6, 2019
I DROVE MY CAR OUT THE GARAGE INTO THE COMMON ALLEY IN REVERSE, ONCE OUT THE GARAGE. WHEN I WAS OUT OF GARAGE ATTEMPTED TO CLOSE THE GARAGE DOOR WITH THE GENIE , AND THE GARAGE DOOR WOULDN'T CLOSE . I DROVE THE CAR FURTHER AWAY FROM THE GARAGE/BUILDING IN REVERSE TO DETERMINE , WHETHER THE GENIE WOULD OPERATE FROM ANOTHER POSITION , NEXT THING I KNEW THE CAR WAS ACCELERATING UNCONTROLLABLY, BETWE... Read more
Crash
1 injured
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE B... Read more
Incident date: Apr 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT STALLED AGAIN AT RED TRAFFIC LIGHTS AS THE AUTO START FEATURE MALFUNCTIONED. THE DEALER (ACURA OF AVON, 75 ALBANY TURNPIKE, CANTON, CT 06019, (860) 693-6981) REFUSED TO TURN OFF THE AUTO START FEATURE B... Read more
Incident date: Dec 15, 2018
THE TURBO ON MY 2008 ACURA RDX HAS AN OBVIOUS MANUFACTURERS DEFECT IN THAT THE WASTE GATE ACTUATOR HAS A CONNECTION POINT THAT WITH OPERATING TIME BECOMES OBLONG AND DOES NOT ALLOW THE WASTE GATE TO OPEN AND CLOSE TOTALLY EFFECTING PERFORMANCE AND EVENTUALLY CRACKS AND BREAKS MAKING THE CAR GO INTO AN EMISSIONS FAULT MODE. WE HAVE TAKEN IT TO ONE ACURA DEALERSHIP AND TWO ENGINE TURBO SHOPS TO DIA... Read more