Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Sep 27, 2019
THE BRAKE FAIL STOPPING THE CAR WHILE DRIVING OFF THE HIGHWAY VIA EXITING RAMP, RAMP TRAFFIC WAS BUMPER TO BUMPER SLOW AT THE MOMENT AND MY CAR JUST ACCELERATE FROM A STOP, THE CAR SLIDE AHEAD AND HIT THE FRONT CAR.
Crash
Incident date: Sep 28, 2019
STEERING LOCKS UP MID-TURN WHILE DRIVING. RESULTED IN A COLLISION.
Crash
Incident date: Jan 5, 2018
THE PAINT IS PEELING AROUND THE BACK WINDSHIELD, CAUSING IT TO BEGIN TO RUST. I REPORTED IT TO ACURA A YEAR AGO WHEN IT WAS FIRST NOTICED AND THEY REFUSE TO FIX IT DUE TO THE WARRANTY BEING EXPIRED. SEVERAL OTHER OWNERS OF THE EXACT SAME MODEL CAR HAVE REPORTED ISSUES, BUT IT IS HIT OR MISS ON IF THE DEALERSHIP WHERE IT WAS PURCHASED IS WILLING TO MAKE THE REPAIRS.
Incident date: Jan 5, 2018
THE PAINT IS PEELING AROUND THE BACK WINDSHIELD, CAUSING IT TO BEGIN TO RUST. I REPORTED IT TO ACURA A YEAR AGO WHEN IT WAS FIRST NOTICED AND THEY REFUSE TO FIX IT DUE TO THE WARRANTY BEING EXPIRED. SEVERAL OTHER OWNERS OF THE EXACT SAME MODEL CAR HAVE REPORTED ISSUES, BUT IT IS HIT OR MISS ON IF THE DEALERSHIP WHERE IT WAS PURCHASED IS WILLING TO MAKE THE REPAIRS.
Incident date: Sep 27, 2019
WHILE DRIVING VEHICLE DOWN THE ROAD VEHICLE SHUT OFF UN-COMMANDED. CAR CAME TO STOP WHILE IN TRAFFIC. PLACED CAR IN PARK AND RE-STARTED. DROVE APPROXIMATELY 10 MILES AND CAR SHUT OFF AGAIN WHILE DRIVING. CAR CAME TO A STOP IN TRAFFIC PLACED CAR IN PARK AND RE-STARTED. DROVE CAR APPROXIMATELY 6 MILES HOME AND PARKED IT.
Incident date: Nov 1, 2018
CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE
Incident date: Nov 1, 2018
CAR INFOTAINMENT SYSTEM FREQUENTLY FREEZES OR CRASHES, RENDERING MANY OF THE VEHICLES' FEATURES INOPERABLE. THE INFOTAINMENT SCREEN INTERMITTENTLY TURN FROM NIGHT MODE TO DAY MODE. THE INFOTAINMENT SYSTEM IS UN-RELIABLE AND UN-STABLE. THE INFOTAINMENT SCREEN GOES BLACK INTERMITTENTLY. THE DRIVE MODE IS UN-AVAILABLE
Incident date: Sep 1, 2018
VEHICLE SHUDDERS AT 35-40 MPH, THE SHUDDERING IS HARDER WHEN GOING UP A SLIGHT INCLINE. IT SEEMS THAT THE VEHICLE DOESN'T WANT TO SHIFT DOWN A GEAR. I HAVE TO EITHER LET GO OF THE GAS OR GIVE IT MORE GAS FOR THE SHUDDERING TO STOP.
Incident date: Sep 24, 2019
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONT... Read more
Incident date: Sep 24, 2019
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONT... Read more
Incident date: Sep 24, 2019
SINCE OWNERS AND ON 4 SPECIFIC OCCASIONS. WHILE DRIVING AT HIGH SPEED UPON ACCELERATION AT 70 MPH AUTO WENT DEAD. LOST ALL POWER. AFTER EIGHT MINUTES AUTO RESTARTED. 9 MONTHS AGO, WHILE PLACED INTO REVERES TO AUTO SELF ACCELERATED T HIGH SPEED. AFTER BRAKES APPLIED AND VEHICLE PLACED INTO DRIVE VEHICLE ACCELERATED AT A HGH RATE OF SPEED. LOCK BRAKES PUT VEHICLE INTO NEUTRAL RESTARTED. ONE MONT... Read more
Incident date: Sep 26, 2019
I SAW MY CAR LISTED ON THE AIRBAG RECALL ON TV, I CALLED AND GAVE THE LADY MY VIN# SHE SAID IT'S NOT ON THE LIST ! SHE TOLD ME TO CK THIS DUE AND PUT MY VIN IN SO SOME ONE CAN LET ME KNOW IF THERE IS A RECALL FOR ANYTHING OR ANY PART.
Incident date: Aug 13, 2019
WITH THE VEHICLE AUTO STOP FUNCTION ENGAGED (WHICH IS ALWAYS ENGAGED WHEN STARTING YOUR DRIVE, CAN'T BE DISABLED AUTOMATICALLY) AND YOU COME TO A STOP, THE ENGINE WILL AUTO STOP. WHEN THIS HAPPENS, AND SIMULTANEOUSLY YOU NEED TO RESUME DRIVING, THE SYSTEM WILL GENERATE A 61-12 ERROR, FLASH WARNINGS ABOUT THE BRAKE SYSTEM AND STABILITY CONTROL SYSTEM POSSIBLY NOT WORKING AND ENGAGE THE PARKING BRA... Read more
Incident date: Aug 13, 2019
WITH THE VEHICLE AUTO STOP FUNCTION ENGAGED (WHICH IS ALWAYS ENGAGED WHEN STARTING YOUR DRIVE, CAN'T BE DISABLED AUTOMATICALLY) AND YOU COME TO A STOP, THE ENGINE WILL AUTO STOP. WHEN THIS HAPPENS, AND SIMULTANEOUSLY YOU NEED TO RESUME DRIVING, THE SYSTEM WILL GENERATE A 61-12 ERROR, FLASH WARNINGS ABOUT THE BRAKE SYSTEM AND STABILITY CONTROL SYSTEM POSSIBLY NOT WORKING AND ENGAGE THE PARKING BRA... Read more
Incident date: Sep 25, 2019
2005 ACURA TL, VERY WELL MAINTAINED. JUN 2019, A CRACK APPEARED IN DASHBOARD ON THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. AIRBAG DASHBOARD LIGHT CAME ON 3 MONTHS LATER AND STAYS ON. DEALER SAID THEY HAD NEVER SEEN THAT BEFORE, BUT NOW I KNOW THIS IS A KNOWN PROBLEM. LOVE THE CAR, BUT FEEL ACURA NEEDS TO RESOLVE THIS DEFECT. THE RISK OF AIR BAG DEPLOYMENT IS SERIOUS.
Incident date: Sep 25, 2019
2005 ACURA TL, VERY WELL MAINTAINED. JUN 2019, A CRACK APPEARED IN DASHBOARD ON THE RIGHT SIDE OF THE PASSENGER SIDE AIRBAG. AIRBAG DASHBOARD LIGHT CAME ON 3 MONTHS LATER AND STAYS ON. DEALER SAID THEY HAD NEVER SEEN THAT BEFORE, BUT NOW I KNOW THIS IS A KNOWN PROBLEM. LOVE THE CAR, BUT FEEL ACURA NEEDS TO RESOLVE THIS DEFECT. THE RISK OF AIR BAG DEPLOYMENT IS SERIOUS.
Incident date: Sep 24, 2019
MERGING ONTO A 6 LANE HIGHWAY, SPECIFICALLY THE 3 NORTHBOUND LANES, THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED SUDDENLY. I WAS MOVING FROM THE RIGHT LANE TO THE MIDDLE LANE ACCELERATING AS NEEDED TO MAINTAIN THE APPROPRIATE SPEED WITH THE MIDDLE LANE. AS I BEGAN TO EASE OFF THE ACCELERATOR, THE CMBS SLAMMED ON THE BRAKES. SPEED WENT FROM 60 TO 25MPH ON A CONGESTED HIGHWAY AT RUSH HOUR. THE ... Read more
Incident date: Sep 24, 2019
MERGING ONTO A 6 LANE HIGHWAY, SPECIFICALLY THE 3 NORTHBOUND LANES, THE COLLISION MITIGATION BRAKING SYSTEM ACTIVATED SUDDENLY. I WAS MOVING FROM THE RIGHT LANE TO THE MIDDLE LANE ACCELERATING AS NEEDED TO MAINTAIN THE APPROPRIATE SPEED WITH THE MIDDLE LANE. AS I BEGAN TO EASE OFF THE ACCELERATOR, THE CMBS SLAMMED ON THE BRAKES. SPEED WENT FROM 60 TO 25MPH ON A CONGESTED HIGHWAY AT RUSH HOUR. THE ... Read more
Incident date: Sep 24, 2019
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND F... Read more
Incident date: Sep 24, 2019
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND F... Read more
Incident date: Sep 24, 2019
DURING MORNING COMMUTE ON HIGHWAY MULTIPLE WARNING LIGHTS CAME ON, INCLUDING ELECTRONIC STABILITY CONTROL, EMISSIONS, LANE DEPARTURE, AND POWER STEERING. ON RAPID ACCELERATION VEHICLE HAD PRONOUNCED POWER LOSS, WHICH OBVIOUSLY COULD BE DANGEROUS. THIS IS THE SECOND TIME THIS VERY THING HAS HAPPENED TO THE VEHICLE. IT'S AT LEAST THE 4TH TIME MULTIPLE WARNING LIGHTS HAVE COME ON, AND THE SECOND F... Read more
Incident date: Sep 23, 2019
6 MONTHS AFTER DELIVERY OF MY VEHICLE I STATED NOTICING A JERKING WHEN MY TRANSMISSION SHIFTS. I HAVE TAKEN MY VEHICLE TO THE DEALER INDICATING MY CONCERN. EACH TIME THE DEALERS SAID THE COULD NOT DUPLICATE. THE PROBLEM CONTINUES. THE SECOND ISSUE HAS TO DO WITH MY BRAKES . ON 9/23/2019 MY BRAKES STARTED EMITTING A LOUD PERSISTENT SQUEAK. I AM SCHEDULING AN APPOINTMENT WITH MY DEALER. MY VEHICLE I... Read more
Incident date: Sep 23, 2019
6 MONTHS AFTER DELIVERY OF MY VEHICLE I STATED NOTICING A JERKING WHEN MY TRANSMISSION SHIFTS. I HAVE TAKEN MY VEHICLE TO THE DEALER INDICATING MY CONCERN. EACH TIME THE DEALERS SAID THE COULD NOT DUPLICATE. THE PROBLEM CONTINUES. THE SECOND ISSUE HAS TO DO WITH MY BRAKES . ON 9/23/2019 MY BRAKES STARTED EMITTING A LOUD PERSISTENT SQUEAK. I AM SCHEDULING AN APPOINTMENT WITH MY DEALER. MY VEHICLE I... Read more
Incident date: Sep 1, 2019
TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE OPERATING THE VEHICLE, A KNOCKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. ALSO, THE VEHICLE EXPERIENCED EXCESSIVE OIL CONSUMPTION. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. ACURA FIRST (16 HIGHLAND AVE, RT 6 SEEKONK, MA) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 123,000.
Incident date: Sep 21, 2019
I WAS TRAVELING ABOUT 35-40 MPH APPROACHING A SIDE STREET TO THE RIGHT. THE CAR IN FRONT OF ME SLOWED TO TURN RIGHT. THE 'BRAKE' LIGHT FLASHED AS IT TYPICALLY DOES. I SLOWED BUT DID NOT STOP SINCE THE CAR IN FRONT OF ME WAS CONTINUING IT'S TURN AND MOVING AWAY FROM ME. THERE WAS A CAR AT THE STOP SIGN ON THE SIDE STREET WAITING TO TURN ONTO THE ROAD I WAS TRAVELING. AS THE CAR IN FRONT OF ME WAS ... Read more
Incident date: Sep 22, 2019
VEHICLE LOST ALL ENGINE POWER WHEN ACCELERATING TO PASS FROM APPROX 60 MPH. CHECK ENGINE LIGHT CAME ON, PULLED TO THE SHOULDER AND POWER WAS STILL NOT PRESENT UNTIL THE VEHICLE WAS SHUT OFF AND RESTARTED. HAS HAPPENED ON A FEW OTHER OCCASIONS, VERY DANGEROUS IF PASSING ON A 2 LANE HIGHWAY.
Incident date: Sep 24, 2018
THERE IS A PROBLEM WITH THE PASSENGER FRONT WINDSHIELD. IT'S BLURRY ALONG THE EDGE AND HARD TO LOOK OUT ESPECIALLY TO CHECK FOR ON COMING TRAFFIC FROM THE RIGHT SIDE. IT IS A HAZARD TO DRIVE AND SEE PROPERLY OUT THAT WINDOW.
Incident date: Sep 21, 2019
WE PURCHASED THIS VEHICLE NEW IN APRIL 2019. TODAY FOR THE FOURTH TIME SINCE WE PURCHASED THIS LEMON OUR DISPLAY SCREEN WENT OUT AND WE ARE HAVING TO BRING THIS CAR BACK TO THE DEALERSHIP FOR REPAIR. THIS IS A SAFETY ISSUE SINCE WHEN OUR DISPLAY SCREEN GOES OUT WE ARE UNABLE TO SEE OUR BACKUP CAMERA WHICH IS A REQUIRED SAFETY DEVICE
Incident date: Feb 27, 2017
PASSENGER AIRBAG DEPLOYING BY ITSELF AND CAUSING DASHBOARD TO CRACK
Incident date: Jul 11, 2019
DRIVING ON INTERSTATE FOR 8 MIN AT 70 MPH ON A 70 DEGREE MORNING WHEN I LOST POWER TO THE ENGINE. LUCKILY, I WAS ABLE TO PULL OVER TO THE SHOULDER. MY CERTIFIED MECHANIC DIAGNOSED THE ENGINE LOST ALL COMPRESSION. THE CAR HAS 98,000 MI. I CALLED ACURA CLIENT SERVICES AND THEY STATED IT HAD TO BE DIAGNOSED BY ACURA DEALER. THE DEALER STATED IT WAS A BLOWN ENGINE AND THEY HAVE NO IDEA HOW IT HAPPENED... Read more
Incident date: Aug 13, 2019
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE... Read more
Incident date: Aug 13, 2019
WHILE DRIVING, I RECEIVED THE MESSAGE "ADVANCED DRIVER SUPPORT SYSTEM: U3000-49". THIS IS THE SECOND TIME THIS ERROR HAS APPEARED ON THE CONSOLE. FIRST TIME THIS HAD OCCURRED WAS ON 9/28/18 AND AGAIN ON 8/13/19. THE DEALER SAYS I DONT DRIVE THE CAR ENOUGH AND IN TURN THE BATTERY FOR THE CAMERA DOES NOT HAVE SUFFICIENT CHARGE. EVERY TIME I BRING THIS CAR IN FOR AN ISSUE THEY RESET THE ERROR MESSAGE... Read more
Incident date: Sep 17, 2019
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
Incident date: Sep 17, 2019
VEHICLE HAD AN ELECTRONIC FAILURE (EPS) WHICH CAUSED A LOSS OF STEERING CONTROL. VEHICLE WAS IN MOTION IN OUR DRIVEWAY.
Incident date: Sep 15, 2019
VEHICLE TURNS ITSELF OFF AFTER BACKING IN AND SITTING IDLE FOR 30 - 60 SECONDS
Incident date: Sep 15, 2019
VEHICLE TURNS ITSELF OFF AFTER BACKING IN AND SITTING IDLE FOR 30 - 60 SECONDS
Incident date: Aug 2, 2019
ACURA TSX 2006 6SPEED OCCASIONALLYCAR AT LOW SPEEDOR WAIT TRAFFIC LIGHTPROMPT LOW VOLTAGECAR POWER OFF AND RESTARTAT BEFORE CAR POWER FAILURE 5 MINUTESYOU CAN HEAR IN THE AUDIO SPEAKER OUTGOING ELECTRIC CURRENT SOUNDTHEN VEHICLE SHUTDOWN 1 SECONDINSTANT RETURN TO NORMALHOW TO SOLVE HELP PLEASE THANK YOU
Crash
Incident date: Aug 2, 2019
ACURA TSX 2006 6SPEED OCCASIONALLYCAR AT LOW SPEEDOR WAIT TRAFFIC LIGHTPROMPT LOW VOLTAGECAR POWER OFF AND RESTARTAT BEFORE CAR POWER FAILURE 5 MINUTESYOU CAN HEAR IN THE AUDIO SPEAKER OUTGOING ELECTRIC CURRENT SOUNDTHEN VEHICLE SHUTDOWN 1 SECONDINSTANT RETURN TO NORMALHOW TO SOLVE HELP PLEASE THANK YOU
Crash
Incident date: Aug 2, 2019
ACURA TSX 2006 6SPEED OCCASIONALLYCAR AT LOW SPEEDOR WAIT TRAFFIC LIGHTPROMPT LOW VOLTAGECAR POWER OFF AND RESTARTAT BEFORE CAR POWER FAILURE 5 MINUTESYOU CAN HEAR IN THE AUDIO SPEAKER OUTGOING ELECTRIC CURRENT SOUNDTHEN VEHICLE SHUTDOWN 1 SECONDINSTANT RETURN TO NORMALHOW TO SOLVE HELP PLEASE THANK YOU
Crash
Incident date: Aug 31, 2019
AT TIMES, EVEN WHILE DRIVING, THE PASSENGER AIRBAG "OFF LIGHT" STAYS ON WHEN A PASSENGER IS THE FRONT PASSENGER SEAT, I HAVE TAKEN THE ACURA RDX TO THE DEALER 4 TIMES AND IT HAS NOT BEEN FIXED. IT HAPPENS REGULARLY WHEN MY WIFE IS THE PASSENGER, SHE WEIGHS 110 POUNDS. IN THE ACURA OWNER'S GUIDE IT SAYS THE SENSOR DETECTOR SHOULD TURN OFF THE "AIRBAG OFF" INDICATOR WHEN IT DETECTS SOMEONE OVER ... Read more
Incident date: Sep 15, 2017
WHILE DRIVING AND TURNING LEFT OR RIGHT THE CAR FEELS LIKE THE BACKEND IS COMING AROUND TO THE FRONT OF CAR, THEN I HAVE TO HOLD THE STEERING WHILE TIGHT BECAUSE IT FEELS LIKE I'M GONNA LOOSE CONTROL OF THE CAR THEN IT'LL STRAIGHTEN BACK UP. I CAN BE DRIVING ON THE STREETS OR ON THE HIGHWAY THE SAME THING. AND SINCE I'VE HAD THE CAR IT HAS HAD A ROARING NOISE IN THE REAR END AND I HAVE BOUGHT NEW ... Read more
Incident date: Sep 15, 2017
WHILE DRIVING AND TURNING LEFT OR RIGHT THE CAR FEELS LIKE THE BACKEND IS COMING AROUND TO THE FRONT OF CAR, THEN I HAVE TO HOLD THE STEERING WHILE TIGHT BECAUSE IT FEELS LIKE I'M GONNA LOOSE CONTROL OF THE CAR THEN IT'LL STRAIGHTEN BACK UP. I CAN BE DRIVING ON THE STREETS OR ON THE HIGHWAY THE SAME THING. AND SINCE I'VE HAD THE CAR IT HAS HAD A ROARING NOISE IN THE REAR END AND I HAVE BOUGHT NEW ... Read more
Incident date: Sep 11, 2019
ON SEPT 11 2019 MY MECHANIC NOTIFIED ME OF A PROBLEM WITH MY 2011 ACURA MDX. HE SAID IT WAS EXCESSIVELY BURNING OIL. HE SAID TO CONTACT ACURA/HONDA BECAUSE THEY IDENTIFIED IT AS A PROBLEM WITH SOME OF THEIR CARS. I CALLED THAT SAME DAY AND WAS TOLD THAT YES, THERE IS A DEFECT IN MY MAKE AND MODEL CAR AND THAT HAD ISSUED A WARRANTY TO COVER THE REPAIRS, BUT UNFORTUNATELY, BECAUSE I WAS 11 DAYS T... Read more
Incident date: Sep 13, 2019
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING BETWEEN 30 AND 40 MPH, THE REAR OF THE VEHICLE FISHTAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WOULD NOT TURN IN THE DIRECTION OF THE STEERING WHEEL. THE VEHICLE WAS CURRENTLY AT CLASSIC ACURA (1000 I-10 FRONTAGE RD, BEAUMONT, TX 77702, (409) 898-8001) WAITING TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE... Read more
Incident date: Jan 13, 2019
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, TH... Read more
Fire
Incident date: Jan 13, 2019
I OWN A 2017 ACURA MDX. THE VIN IS [XXX]. ON SUNDAY JANUARY 13, 2019 MY WIFE WAS PULLING INTO OUR DRIVE WAY WHEN SHE NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE GOT OUR KIDS OUT OF THE CAR JUST BEFORE THE CAR BURST INTO FLAMES. IT?S AMAZING NO ONE WAS HURT. THE CAR, HOWEVER, IS COMPLETELY DESTROYED. THE FIRE DESTROYED OUR OTHER CAR IN THE DRIVEWAY, THE GARAGE DOOR, THE GUTTERS, WINDOWS, TH... Read more
Fire
Incident date: Sep 8, 2019
WHILE DRIVING I NOTICED MY CAR COMPLETELY LOST ALL OF ITS POWER STEERING IN ONE SHOT WITHOUT WARNING. THIS LEADS TO VERY STIFF DRIVING EXPERIENCE AND WHEN I BROUGHT IT TOO THE MECHANIC HE SAID IT WOULD BE A SUBSTANTIAL AMOUNT OF MONEY TO FIX, BECAUSE OF THIS I GOOGLED AND NOTICED MANY OTHER ACURA TSX'S HAVE THIS ISSUE. I APPLIED POWER STEERING FLUID IN HOPE OF THAT HELPING OUT BUT IT JUST LEAKED... Read more
Incident date: Sep 12, 2019
I GOT CHECK POWER STEERING SYSTEM INDICATOR ON AND POWER STEERING JAMMED , CANNOT TURN. THIS HAPPENED ALL OF SUDDEN, FORTUNATELY IT HAPPENED WHILE DRIVING BACK HOME ON DRIVEWAY. CAR HAS 75K MILES, NEVER HEARD FOR SUCH THING, BAD QUALITY FROM ACURA.
Incident date: Sep 2, 2019
PAWS REAR WHEEL STEERING ABRUPTLY TURNS REAR WHEELS WHEN CAR IS GOING STRAIGHT. USUALLY AFTER A TURN. THIS HAS HAPPENED MULTIPLE TIMES WHEN DRIVING AT MODERATE SPEEDS OVER THE LAST YEAR OR SO. DEALER UNABLE TO DIAGNOSE PROBLEM BUT INSTALLED NEW STEERING SOFTWARE THAT DID NOT FIX PROBLEM. CAR IS OUT OF WARRANTY AND ONLY DEALER SOLUTION IS TO REPLACE THE REAR STEERING ACTUATORS FOR APPROX. $4K B... Read more
Incident date: Jul 1, 2019
SINCE TAKING DELIVERY OF MY 2019 ACURA MDX I STARTED TO NOTICE A CLICKING NOISE WHEN ACCELERATING AND BRAKING. THE ISSUE CAN BE HEARD ALSO WHILE MAKING A TURN. I TOOK THE VEHICLE TO THE DEALERSHIP, THEY REPLACED THE LEFT STRUT BUT THE ISSUE DID NOT GET FIXED. THIS IS A BRAND NEW VEHICLE AND SHOULD NOT HAVE ANY ISSUES. THIS CLICKING NOISE IS ANNOYING AND EMBARRASSING TO BE DRIVING A NEW VEHICLE THA... Read more