Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 16,985 complaints for ACURA
Incident date: Apr 15, 2015
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Incident date: Apr 15, 2015
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Incident date: Apr 15, 2015
THE AIRBAG LIGHT WARNING CONTINUES TO COME ON AND STAY ON. SOMETIMES IS GOES OFF, BUT COMES BACK ON LATER. THIS WAS REPORTED TO THE DEALER IN CHARGE OF AIRBAG RECALL AND THE ONLY SOLUTION OFFERED WAS PAYING A HEFTY FEE TO DIAGNOSE THE ISSUE WITHOUT GUARANTEE. THIS WAS REPORTED IN 2014 AND HAS BEEN AN ONGOING PROBLEM BEFORE THIS AND CURRENTLY, 2019.
Incident date: Nov 1, 2018
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN... Read more
Incident date: Nov 1, 2018
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN... Read more
Incident date: Nov 1, 2018
THE HEADLIGHTS FOG OVER TO THE POINT OF SIGNIFICANTLY DIMINISHING EFFECTIVENESS. THE PROBLEM HAS BEEN REPORTED TO THE ACURA DEALER WHO ONLY OFFERS TO CHARGE EXCESSIVE AMOUNTS FOR A NON-GUARANTEED SOLUTION AND CLAIMS THIS IS NOT SOMETHING THEY SEE IN THIS CAR. HOWEVER, IT IS CLEAR FROM REGULAR DAILY DRIVING THAT SIGNIFICANT NUMBERS OF THESE CARS SUFFER FROM THIS PROBLEM. THE HEADLIGHTS HAVE BEEN... Read more
Incident date: Feb 1, 2017
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND... Read more
Incident date: Feb 1, 2017
I HAVE BEEN COMPLAINING FOR TWO YEARS THAT MY CAR INTERMITTENTLY HESITATES WHEN ACCELERATING. I HAVE PULLED OUT INTO TRAFFIC AND MY CAR HAS HESITATED LONG ENOUGH THAT I'VE ALMOST GOT SLAMMED IN THE BACK BY ANOTHER CAR. THE CAR FEELS LIKE IT IS ABOUT TO STALL. I WILL PRESS THE GAS PEDAL DOWN TO THE FLOOR AND FINALLY THE CAR STARTS MOVING AGAIN. BROUGHT THE CAR IN ON SEVERAL OCCASIONS TO ACURA AND... Read more
Incident date: May 1, 2019
SRS LIGHT IS ON. THEREFORE,HAVE THE AIRBAGS BEEN DISABLED? WHAT SHOULD I DO NOW?
Incident date: Mar 18, 2019
SAME AS THE OTHER INCIDENTS SUBMITTED BELOW - MY CAR ACCELERATES WHEN I APPLY THE BRAKES. I HAVE TO TAKE MY FOOT OFF OF THE BRAKES AND REAPPLY BEFORE THE CAR REACTS AND STOPS. THIS FAULT OCCURS WHEN I'M SLOWING DOWN AND ALMOST AT A STOP, SO THIS HAS HAPPENED WHEN I HAVE BEEN IN CLOSE PROXIMITY OF OTHER CARS IN FRONT OF ME, PEOPLE IN CROSSWALKS, APPROACHING MY NEIGHBORHOOD GATE, SLOWING DOWN TO MAK... Read more
Incident date: Apr 12, 2019
RECENTLY PURCHASED A NEW 2019 MDX AND THE FRONT WINDSHIELD IS SEVERELY DISTORTED. THIS IS OCCURRING ALONG A WIDE BAND NEAR THE FRONT PASSENGER AND DRIVER SIDE PILLARS. OBJECTS SUCH AS VEHICLES AND PEDESTRIANS APPEAR WAVY AND SEVERELY DISTORTED WHILE DRIVING. IT IS VERY EVIDENT WHEN TURNING OR AT BENDS IN ROADS THAT REQUIRE LOOKING ACROSS THE VEHICLE. IT ALSO CAUSES DIFFICULTIES WHILE AT AN INT... Read more
Incident date: Mar 22, 2019
THE VEHICLE IS SHAKING AT HIGHWAY SPEEDS , THIS DOES THIS BETWEEN 55-75 MPH THE VEHICLE IS SHAKING IN THE CENTER OF THE CAR, THIS IS AT ALL TIMES ON HIGHWAY AND ALL ROAD CONDITIONS THIS IS ON THE AWD MODEL
Incident date: Feb 27, 2019
WHILE DRIVING ON THE HIGHWAY AND DOING ABOUT 60 MPH MY CAR SUDDENLY DOWN SHIFTED INTO 2ND GEAR. I NEARLY LOST CONTROL OF THE CAR AND CAUSED AN ACCIDENT. THERE WAS NO PRIOR INDICATION THAT SOMETHING WAS WRONG WITH THE CAR. I'M A MECHANIC, AND HAVE BEEN ONE FOR OVER 20 YEARS AND I HAVE NEVER SEEN OR HAD A TRANSMISSION GIVE OUT ON ME IN SUCH A WAY. CALLED THE DEALER AND WAS TOLD THAT THE CAR WAS N... Read more
Incident date: Nov 18, 2018
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Incident date: Nov 18, 2018
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Incident date: Nov 18, 2018
TRYING TO OVERTAKE SLOWER CAR ON TWO LANE ROAD AT APPROXIMATELY 60MPH, CAR LOST ALL POWER WENT INTO "LIMP MODE" FORCED TO FIND WAY OFF ROAD ON BUSY ROAD. USING 93 OCTANE GAS, SUNNY DAY. WAITED FEW MINUTES RESTARTED VEHICLE. EXTREMELY DANGEROUS SITUATION.
Incident date: Apr 27, 2019
MY 2012 TSX POWER STEERING FAILED THIS WEEKEND WHILE DRIVING AND IT WAS A VERY DANGEROUS SITUATION. I WAS ABLE TO GET THE CAR HOME BUT WAS QUITE LUCKY THAT NONE OF OUR TEENAGE DRIVERS WERE USING IT AT THE TIME. THE DASH WARNING SIGNAL CAME ON FOR THE ELECTRICAL POWER STEERING. I FOLLOWED THE INSTRUCTIONS IN THE CAR MANUAL AND TRIED TO RESET THE WARNING BY TURNING THE CAR ON AND OFF AND IT DI... Read more
Incident date: Apr 29, 2019
"CHECK POWER STEERING SYSTEM" ALERT FLASHES ON WHEN I WAS DRIVING ON HIGHWAY DURING RUSH HOURS. I CAN BARELY MAKE ANY TURNS WHEN THIS HAPPENS. THIS IS A HUGE SAFETY HAZARD AND PUTS MY LIFE AS WELL AS OTHERS AT RISK. OTHERS WITH SAME YEAR AND MODEL HAVE POSTED ABOUT THIS ONLINE. MY MILEAGE IS ABOUT 65K. THIS NEEDS TO BE RECALLED.
Incident date: Apr 17, 2019
"CHECK POWER STEERING SYSTEM" ALERT FLASHES ON AND OFF CONSTANTLY AND DOES NOT ALLOW ME TO STEER. I CAN BARELY MAKE ANY TURNS WHEN THIS HAPPENS. SOMETIMES IT IS NOT THERE BUT IT POPS BACK RANDOMLY. I WENT TO THE DEALER AND THEY TOLD ME NOTHINGS WRONG BUT CLEARLY SOMETHING IS WRONG. THIS IS A HUGE SAFETY HAZARD AND PUTS MY LIFE AS WELL AS OTHERS AT RISK. OTHERS HAVE POSTED ABOUT THIS ONLINE. THIS N... Read more
Incident date: Apr 26, 2019
THE CAR OVER HEAT EVEN AFTER MAKING SURE THAT IT HAS ENOUGH COOLANT, THIS IS THE SECOND TIME THIS CAR HAS DONE THIS IN A 2 YEAR SPAN! TOOK IT TO THE SHOP THE FIRST TIME IT HAPPENED AN THEY REPLACED THE HEAD GASKET, I'M GUESSING IT'S THE SAME ISSUE NOW
Incident date: Oct 24, 2018
IN OCTOBER OF 2018, BOTH MY RIGHT SIDE HATCH/LID TAIL LIGHT ASSEMBLY AND BODY TAIL LIGHT ASSEMBLY FILLED WITH WATER RENDERING THEM BOTH INOPERATIVE. DEALER REPLACE BOTH HATCH AND BODY TAIL LIGHT WHICH I PAID FOR OUT OF POCKET. DEALER SERVICE MANAGER REPORTED THAT BOTH LIGHT ASSEMBLIES HAD SCRATCHES WHICH ALLOWED WATER TO PENETRATE EVEN THOUGH NO SCRATCHES WERE EVIDENT. AFTER REPLACEMENT, I REQUEST... Read more
Incident date: Apr 17, 2019
MY 2013 ACURA TSX EPS SYSTEM WENT OUT AND I BOUGHT A NEW ONE THROUGH ACURA AND INSTALLED IT MYSELF AND COME TO FIND OUT IT DID NOT WORK, SAME ERROR IS OCCURRING. DASH IS SAY CHECK POWER STEERING SYSTEM AND SAME CODE POPS UP FOR THE EPS MODULE. WILL BE CONTACTING THE DEALER I PURCHASED FROM TO GET REPLACEMENT. SUPPOSEDLY IT HAS A 1YR MANUFACTURES WARRANTY
Incident date: Apr 2, 2019
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED... Read more
Incident date: Apr 2, 2019
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED... Read more
Incident date: Apr 2, 2019
I LIVE IN COLORADO AND USE PADDLE DOWN SHIFT TO GEAR DOWN FOR SLOWING ON DECLINES. WHEN I DO THAT, THE CAR ACELERARES FOR A FEW SECONDS BEFORE SLOWING DOWN. THIS IS A VERY DANGEROUS SITUATION BECAUSE YOU BELIEVE YOU ARE SLOWING TO AVOID RUNNING INTO THE CAR IN FRONT AND INSTEAD YOU INCREASING SPEED TOWARD THE BACK OF THE CAR IN FRONT. ACURA CUSTOMER SERVICE SAY THAT IS THE WAY THE CAR IS DESIGNED... Read more
Incident date: Nov 21, 2017
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Incident date: Nov 21, 2017
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Incident date: Nov 21, 2017
ALL DASH DISPLAY WARNING LIGHTS WILL COME ON SPORADICALLY WHILE STANDING OR IN MOTION, LAST FROM A FEW HOURS TO A FEW DAYS OR SO, WHICH CAUSES VEHICLE SPEED TO DECREASE AND CERTAIN FEATURES TO NOT WORK. DEALER SERVICE UNABLE TO RESOLVE PROBLEM, BUT WILL CLEAR ERROR CODES IN COMPUTER TO SHUT OFF WARNING LIGHTS.
Incident date: Apr 11, 2019
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) BY LEHIGH VALLEY ACURA (333 STATE AVE, EMMAUS, PA 18049, (610) 967-6500), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TRANSMISSION WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RE... Read more
Incident date: Apr 18, 2019
AFTER APPLE'S IOS UPDATE FOR IPHONE, APPLE CARPLAY HAS BECOME UNSTABLE AND CRASHES FOR NO APPARENT REASON RESULTING IN ACTIVE NAVIGATION SERVICES WHILE DRIVING, BECOMING UNUSABLE WITHOUT WARNING. RESTARTING THE ACURA TECHNOLOGY AND/OR THE IPHONE RESULTS IN CONTINUED SPORADIC BUT UNUSEABLE OPERATION. THIS CAN RESULT IN SEVERE DRIVER DISTRACTION AND LEAD TO COLLISIONS RESULTING IN INJURY OR DEATH TO... Read more
Incident date: Jul 6, 2018
HEADLIGHT ASSEMBLY LEAKING AND HOLDING WATER CAUSING DEGRADED ILLUMINATION AND SHORT CIRCUIT HAZARD. THIS IS KNOWN RECALL ISSUE WITH ACURA TSL HEADLIGHT ASSEMBLY AND ACURA MDX TAIL LAMPS, BOTH MADE OF SIMILAR CONSTRUCTION.
Incident date: Feb 20, 2019
RADUAL ACCELERATION ELICITS THE SYMPTOMS OF SHUDDER AND TACH HUNTING THE TRANSMISSION HESITATES AND SHUDDERS WHEN SHIFTING INTO 2ND AND 3RD GEARS. DRIVING TO WORK 128 MASS HIGHWAY
Incident date: Mar 10, 2018
I HAVE A PHONE TO A 88 HONDA, 94 HONDA 99 ACURA EACH OF THOSE VEHICLES HAVE HAD PROBLEMS WITH THE AIR CONDITION. I'M IN THE PROCESS OF SEARCHING FOR A NEW VEHICLE BUT I WILL NEVER BUY ANOTHER HONDA DUE TO THE AIR CONDITION PROBLEMS UNLESS THERE WAS A GUARANTEE THAT YOU GUYS WILL STAND BEHIND THE AIR CONDITIONS.
Incident date: Mar 10, 2018
I HAVE A PHONE TO A 88 HONDA, 94 HONDA 99 ACURA EACH OF THOSE VEHICLES HAVE HAD PROBLEMS WITH THE AIR CONDITION. I'M IN THE PROCESS OF SEARCHING FOR A NEW VEHICLE BUT I WILL NEVER BUY ANOTHER HONDA DUE TO THE AIR CONDITION PROBLEMS UNLESS THERE WAS A GUARANTEE THAT YOU GUYS WILL STAND BEHIND THE AIR CONDITIONS.
Incident date: Apr 11, 2019
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO ADD STARTER FLUID TO THE VEHICLE IN ORDER TO GET IT TO DRIVE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 278... Read more
Incident date: Apr 23, 2019
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFO... Read more
Incident date: Apr 23, 2019
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFO... Read more
Incident date: Apr 23, 2019
IT WAS THE SCARIEST THING EVER I WAS DRIVING ON THE HIGHWAY IN THE CAR WITH MY SON WHEN MY VEHICLE STARTED DECELERATING WHAT A VERY DANGEROUS THING TO HAPPEN . I PURCHASED THE CAR 94 DAYS FROM THE DATE OF THIS INCIDENT. I TOOK IT TO THE ACURA DEALER WHICH THEY SAID IT WASN'T COVERED UNDER WARRANTY. THE RECALL FOR FRONT COLLISION WARNING LIGHT THAT COMES ON WAS NOT DONE EVER ON THIS CAR . THE INFO... Read more
Incident date: Apr 19, 2019
THE FRONT PASSENGER DOOR HANDLE STARTED SMOKING AND BURNING ON MY VEHICLE. IT MELTED PART OF THE DOOR HANDLE AND LEFT MOST OF THE ELECTRICAL EQUIPMENT INOPERATIVE INCLUDING THE INABILITY TO START THE CAR. THE VEHICLE WAS PARKED/STATIONARY & OFF AT THE TIME OF OCCURRENCE.
Fire
Incident date: Feb 1, 2019
WHILE DRIVING WITH THE LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL ON, THE VEHICLE WOULD UNEXPECTEDLY BRAKE FOR NO REASON. THIS HAPPENED SEVERAL TIMES. WITH LANE DEPARTURE SYSTEM ON AND CRUISE CONTROL OFF, THE VEHICLE WOULD OCCASIONALLY GIVE A "BRAKE NOW" WARNING FOR NO REASON. DEALER CLAIMS THAT THE ISSUE HAS BEEN CORRECTED BUT IT IS UNKNOWN IF THIS IS CORRECT.
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2004 ACURA TL. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A TURN, A LOUD BOOM SOUND WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE SOUND CAUSED THE WHEELS TO "MOVE UP AND DOWN". THERE WAS NO WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED THREE TIMES. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS N... Read more
Incident date: Apr 22, 2019
VEHICLE LOSES ALMOST ALL ENGINE POWER UNDER HARD ACCELERATION. THIS FAULT REQUIRES YOU TO STOP THE VEHICLE AND RESTART TO CONTINUE. ENGINE LIGHT FLASHES YELLOW. THE FIRST TIME THIS OCCURRED WAS AT HIGHWAY SPEED IN A PASSING SITUATION. THE SECOND TIME WAS DURING A FREEWAY MERGE. BOTH INSTANCES COULD HAVE ENDED BADLY AS THE FREEWAYS WERE BUSY AND OTHER VEHICLES AROUND ME WERE TRAVELING AT SPEE... Read more
Incident date: Apr 19, 2019
A COUPLE OF DAYS AGO, ONAPRIL 19TH, MY WIFE AND I WERE DRIVING THROUGHCOLUMBUS, GA. IT WAS AROUND 7:00 AM AND RAINING. WE HAD BEEN DRIVING ABOUT 1 1/2 HOURS ANDWE WERE ONLY GOING AROUND30 MPH WHEN I ACCELERATED TO PASS A DUMP TRUCK. THE 2019 RDX (6000 MILES) STARTED ACCELERATING AND THEN LOST ALL POWER. I WAS ABLE TO LIMP OVER TO THE SIDE OF THE ROAD WITHOUT GETTING RUN OVER BY THE DUMP TRUCK BUT ... Read more
Incident date: Apr 20, 2017
TRANSMITION PROBLEM ( ELECTRICAL )
Incident date: Dec 28, 2017
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE... Read more
Incident date: Dec 28, 2017
SPARE TIRE ,AS MOUNTED IN REAR UNDER VEHICLE, IS SHOWING EXCESSIVE WEAR ON SIDE WALL THE WEAR MARKS AS RUBBING THROUGH THE SIDEWALL WHICH IS THE WEAKEST PART ON THE TIRE AND I AM AFRAID TO USE IT. THE TIRE HAS NEVER BEEN USED. I HAVE CHECKED THE PRESSURE 3 TIMES SINCE I PURCHASED THE VEHICLE NEW AND THERE ARE THREE WEAR MARKS FROM THE STORAGE AREA WHERE THE TIRE IS KEPT. ALSO WHEN I PURCHASED THE... Read more
Incident date: Feb 27, 2019
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONT... Read more
Incident date: Feb 27, 2019
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONT... Read more
Incident date: Feb 27, 2019
THE CAR NEARLY STALLS, ROLLED BACK 3-4 FEET PRIOR TO RESTARTING AFTER THE IDLE STOP HAD IN- GAUGED. THE TRANSMISSION SHIFTS FROM 1-4 LIKE SOMEONE WHO NEVER DROVE WITH A CLUTCH, EVEN THOUGH IT IS AN AUTOMATIC. IT HESITATES AND NEARLY STALLS WHEN DOING SLOW MANEUVERING IN AND AROUND PARKING LOTS AND SLOW TRAFFIC. I HAVE NEARLY HAD ACCIDENTS DUE TO THE HESITATION IN TRAFFIC. WHEN USING CRUISE CONT... Read more
Incident date: Feb 27, 2019
UNCONTROLLED ACCELERATION IN THE TWO EPISODES THAT I DESCRIBED TO THE DEALER WHEN I BROUGHT THE CAR IN FOR SERVICE, I WAS UNAWARE OF THE ACC FEATURE. I HAD NOT YET, AND HAVE STILL NOT, USED ANY CRUISE CONTROL OR ACC. #1. I WAS IN A PARKING LOT OF A COSTCO. I HAD JUST STARTED THE CAR, BACKED OUT OF A SPOT, AND PROCEEDED TO THE END OF THE ROW, WHERE I WOULD NOW TURN LEFT ONTO THE MAIN 2 LANE ... Read more