Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 17,413 complaints for ACURA
Incident date: Oct 3, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRON... Read more
Crash
1 injured
Incident date: Oct 3, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRON... Read more
Crash
1 injured
Incident date: Oct 3, 2019
I WAS APPROACHING A STOP LIGHT ON A BUSY STREET ON A VERY BRIGHT DAY AND DID NOT SEE THAT THE STOP LIGHT I WAS APPROACHING HAD TURNED RED. WHEN I REALIZED IT WAS RED, I BRAKED RAPIDLY OF COURSE BUT STILL GOING AT A PRETTY GOOD SPEED I HIT THE STOPPED CAR IN FRONT OF ME. THE COLLISION WAS BETWEEN DRIVERS SIDE OF MY MDX AND RIGHT REAR OF A MEDIUM-SIZED WHITE JEEP. MY 17 YR OLD SON WAS IN THE FRON... Read more
Crash
1 injured
Incident date: Sep 19, 2019
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
Incident date: Sep 19, 2019
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
Incident date: Sep 19, 2019
CAR CONSTANTLY SHIFTS HARD BETWEEN GEARS 1-2 AND WHEN TRAVELING DOWN HILL RPMS INCREASE AND WHEN THE THE BOTTOM OF HILL IT SHIFTS HARD IN GEAR. THE VCM MAKES THE CAR FEEL LIKE IT'S GOING TO FALL APART THE SYSTEM IS FAULTY CAUSE DAMAGES TO OTHER CAR COMPONENTS. WHEN SHIFTING INTO PARK ON MY PRETTY MUCH FLATS ROAD THE CAR ROLLS FORWARD ALL THE TIME.
Incident date: Oct 16, 2019
ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HA... Read more
Incident date: Oct 16, 2019
ON WEDNESDAY, OCT 16, 2019, I WAS DRIVING THIS RDX FOR ABOUT 2 HOURS, AND WAS GOING SOUTH ON N CAROLINA RT #171 IN A STEADY RAIN ON A FLAT ROAD. I DROVE BEHIND A 18 WHEEL LOG TRUCK FOR 10-15 MINUTES AT 50-55MPH BEFORE CONFIRMING THERE WAS NO VEHICLES COMING THE OTHER WAY. WHEN IT WAS CLEAR FOR 1-2 MILES, I FLOORED THE ACCELERATOR TO PASS THE LOG TRUCK. THE RDX LEAPED FORWARD AT FIRST, BUT HA... Read more
Incident date: Oct 22, 2019
THIS VEHICLE HAS BEEN SCRAPED AND IS NO LONGER IN SERVICE. PLEASE STOP SENDING ME NOTICES. THE TITLE WAS SURRENDERED TO THE SALVAGE COMPANY.
Incident date: Oct 22, 2019
THIS VEHICLE HAS BEEN SCRAPED AND IS NO LONGER IN SERVICE. PLEASE STOP SENDING ME NOTICES. THE TITLE WAS SURRENDERED TO THE SALVAGE COMPANY.
Incident date: Sep 5, 2019
MY 2015 RDX IS JUST OVER 5 YEARS OLD AND THE HEADLIGHTS ARE SO FOGGED OVER THAT IT IS TOO DANGEROUS TO DRIVE AT NIGHT AND I NEED TO REPLACE THEM. I TOOK THE CAR INTO THE DEALERSHIP TO HAVE THEM LOOK AT THE ISSUE AND WAS QUOTED OVER $800 EACH TO REPLACE THEM. (OVER $1600 TOTAL) THE DEALER TRIED SOME CLEANER/POLISH ON THEM BUT THAT DIDN'T HELP. I'VE ALSO SPENT MULTIPLE HOURS USING A HEADLIGHT RES... Read more
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHI... Read more
Crash
Incident date: May 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. WHILE DRIVING 35 MPH, THE VEHICLE SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE IGNITION AND DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO JAY WOLFE ACURA (LOCATED AT 1029 W 103RD ST, KANSAS CITY, MO 64114, (816) 656-2281) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. WHI... Read more
Crash
Incident date: Apr 25, 2019
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DE... Read more
Incident date: Apr 25, 2019
APRIL 25,2019 DRIVING FROM ILLINOIS TO MS AT 75 MPH ON INTERSTATE AND APPLIED BREAK FOR UPCOMING CONSTRUCTION ZONE AND ALL WARNING SYSTEM LIGHTS FLASH THROUGH DASH AND CARE IMMEDIATELY STARTED SLOWING AND HAD NO ACCELERATION AT ALL. DISABLED ALL SAFETY FEATURES. ROAD DEPARTURE, BRAKE SYSTEM, ECT. PULLED OVER TO SIDE OF ROAD. RESTARTED SEVERAL TIMES AND ALL BUT TWO LIGHTS REMAINED ON SO CALLED DE... Read more
Incident date: Jul 5, 2019
TL* THE CONTACT OWNS A 2019 ACURA MDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN. THE FAILURE OCCURRED WHILE SLOWING DOWN AND APPROACHING A STOP LIGHT AND ALSO WHILE DRIVING AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO ACURA OF PEABODY (233 ANDOVER ST, PEABODY, MA), BUT THE FAILURE COULD NOT BE DUPLICATED AND THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS N... Read more
Incident date: Oct 19, 2019
TRANSMISSION SLIPS WHEN ACCELERATING. I WAS TRYING TO PASS A LARGE TRUCK ON A TWO LANE HIGHWAY AND THE CAR STOPPED ACCELERATING AS I WAS TRYING TO PASS THE TRUCK IN THE OTHER LANE. I HAD TO HIT BRAKES TO COAST BACK BEHIND TRUCK WHILE I WAITED FOR TRANSMISSION TO REENGAGE. RPMS DROPPED TO 0 DURING THIS EVENT. CAR WAS IN TO DEALER 2 WEEKS AGO FOR THIS SAME ISSUE AND THEY UPDATED THE CAR'S SOFTWARE... Read more
Incident date: Oct 1, 2019
WHEN APPLYING FIRM PRESSURE TO THE BRAKES, IT RESPONDS WITH A SERIES OF RAPID VIBRATIONS AND CONCOMITANT CLICKING NOISE. I NEVER FEEL A SOLID AND RESPONSIVE BREAKING SYSTEM. THIS OCCURRED WHEN I WAS ATTEMPTING TO SLOW IN ICE ON A SIDE STREET IN 06 AT WHICH TIME I CALLED ACURA TO COMPLAIN. A FEW DAYS AGO, I ATTEMPTED TO AVOID HITTING THE CAR IN FRONT OF ME WHILE I WAS ROLLING AFTER RELEASING MY BR... Read more
Incident date: Oct 17, 2019
MY OIL LIGHT KEEP COMING ON EVERY 30% AFTER NEW OIL CHANGE.
Incident date: Aug 3, 2019
THE CAR HAS AN INTERMITTENT PROBLEM WHERE THE CAR DIES COMPLETELY AFTER IT COMES TO A STOP (NUMEROUS TIMES) AND IT CAN BE TURN ON FOR A FEW MINUTES. THERE HAS BEEN INCIDENTS WHERE I HAVE COME CLOSE TO BE HIT IN THE REAR OF THE CAR (BY OTHER CARS) BECAUSE THE CAR WON'T RE-START IMMEDIATELY. DEALERS HAVE TRY TO FIX THE PROBLEM BUT THE SITUATION REMAINS THE SAME.
Incident date: Aug 3, 2019
THE CAR HAS AN INTERMITTENT PROBLEM WHERE THE CAR DIES COMPLETELY AFTER IT COMES TO A STOP (NUMEROUS TIMES) AND IT CAN BE TURN ON FOR A FEW MINUTES. THERE HAS BEEN INCIDENTS WHERE I HAVE COME CLOSE TO BE HIT IN THE REAR OF THE CAR (BY OTHER CARS) BECAUSE THE CAR WON'T RE-START IMMEDIATELY. DEALERS HAVE TRY TO FIX THE PROBLEM BUT THE SITUATION REMAINS THE SAME.
Incident date: Oct 5, 2019
2016 ACURA RDX WITH APPROX 31,000 MILES. AFTER APPROX 1.5 MILE TRIP PARKED IT AT A SHOPPING CENTER, TURNED OFF THE ENGINE AND LOCKED THE CAR. WITHIN 3 MIN THE ENGINE SPONTANEOUSLY CAUGHT FIRE AND BURNED THE ENTIRE ENGINE COMPARTMENT BEFORE THE FIRE DEPT PUT IT OUT. CONTACTED HONDA AND TOLD THEM THEY SHOULD LOOK AT IT TO SEE IF IT WAS AN INHERANT SAFETY PROBLEM. HONDA SAID THEY WERE NOT INTERESTED ... Read more
Fire
Incident date: Oct 16, 2019
BRAKES WERE MAKING A SCRAPING NOISE WHEN APPLIED. VEHICLE HAD 2,679 MILES. TOOK IT TO FOUNTAIN ACURA IN ORLANDO FOR INSPECTION. DEALER REPLACED PADS AND ROTORS ON FRONT NO CHARGE. DEALER ALSO STATED THAT THERE WAS A POSSIBLE MATERIAL DEFECT AT THE FACTORY.
Incident date: Oct 1, 2019
TL* THE CONSUMER OWNS A 2014 ACURA MDX. THE CONSUMER STATED THAT THEY HAD RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V256000 (EXTERIOR LIGHTING). THE CONSUMER STATED THAT THE TAIL LIGHTS WERE FILLED WITH WATER AND BECAME INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CURRY ACURA (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) WHERE IT WAS ... Read more
Incident date: Oct 2, 2019
AIR BAG ALERT LIGHT CAME ON WITH RED AIRBAG AND STEERING WHEEL SIGN. TAKING IT TO DEALER TOMORROW, AND WILL UPDATE TOMORROW. THIS HAPPENED WHILE I WAS DRIVING STRAIT ON FREEWAY.
Incident date: Aug 22, 2018
BRAKES INTERMITTENTLY MAKE SQUEALING NOISE (SINCE NEW) THAT SOUND LIKE THE BUILT IN WEAR INDICATORS THAT ALERT YOU THERE IS A PROBLEM WITH THE BRAKES. MY SAFETY CONCERNS IS THAT I HAVE HAD TO ACCEPTED THE NOISES AS NORMAL AND IF THERE WERE A PROBLEM WITH THE BRAKES I MOST LIKELY WILL IGNORE THE WEAR INDICATOR NOISE, LIKE THE STORY OF THE LITTLE BOY THAT CRIED WOLF. PEOPLE RIDING IN THE CAR, HEARIN... Read more
Incident date: Sep 22, 2018
REFERENCE A SAFETY CONCERN CAUSING DRIVER DISTRACTION. THE INFOTAINMENT SYSTEM SHOULD REDUCE DISTRACTION, ALLOWING THE DRIVER TO GIVE MORE ATTENTION TO DRIVING, BUT THE OPPOSITE IS OCCURRING. EXAMPLE : INTEGRATING CELL PHONE TO CARS BUILT IN HANDS FREE DEVICE, BUT IT DOES NOT WORK SOMETIMES CAUSING DISTRACTIONS. OTHER EXAMPLES ARE 2: SOMETIMES THE DISPLAY SCREEN STARTS FLASHING BACK AND FORTH FROM... Read more
Incident date: Oct 3, 2019
AFTER OWNING THE ACURA TL FOR 11 YEARS, ONE DAY LAST WEEK, I NOTICED 2 CRACKS IN THE DASHBOARD ON BOTH SIDES OF THE PASSENGER AIRBAG. THE CAR WAS PARKED ON A CITY STREET. I AM AFRAID THAT IF THE AIRBAG DEPLOYS, PIECES OF THE DASHBOARD COULD FLY OUT.
Incident date: Sep 20, 2017
VEHICLE TRANSMISSION PULSUATING REV NEVER DRIVES SMOOTH .TRANSMISSION REQUIRES FLUSH EVERY TWO TO THREE MONTHS
Incident date: Mar 31, 2016
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9U... Read more
Incident date: Mar 31, 2016
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9U... Read more
Incident date: Mar 31, 2016
THE TRANSMISSION IS JERKY, CLUNKY, BOUNCES TO A STOP, BOUNCES AND LURCHES FORWARD WHEN STOPPING, WILL TAKE 2-3 SECONDS TO RESPOND TO PEDAL PUSH AND THEN TAKE OFF. IT'S VERY DANGEROUS IN STOP AND GO TRAFFIC. IT'S VERY DANGEROUS WHEN STOPPING FOR PEDESTRIANS. IT'S VERY DANGEROUS WHEN DRIVING, PERIOD. HERE IS THE LINK TO ALL OF MY DOCUMENTS REGARDING THE CASE: HTTPS://DRIVE.GOOGLE.COM/OPEN?ID=1PPUP9U... Read more
Incident date: Oct 6, 2019
TL* THE CONTACT OWNS A 2016 ACURA MDX. WHILE TURNING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER AND THE MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Incident date: Oct 4, 2019
WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS
Incident date: Oct 4, 2019
WEN I TURN THE RADIO THE RADIO PLAY FOR 1 DAY AFTER ONE DAY I HAVE TO UNPLUG THE CAR BATTERY AND RESET THE RADIO BECAUSE THE RADIO DON'T WORK IT IS SAYING THAT THE RADIO IS NOT ABELOBLE SOW I HAVE TO DISCONET DE BATTERY EVERY OTHER DAY AND RESET THE RADIO FOR THE RADIO COULD WORK EVEN WEND ACURA SEND THE NEW UPDATE ON 9/18/2019 SOW THIS
Incident date: Sep 3, 2019
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT... Read more
Incident date: Sep 3, 2019
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT... Read more
Incident date: Sep 3, 2019
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT... Read more
Incident date: Oct 1, 2016
2016 ACURA MDX. CONSUMER WRITES IN REGARD TO DEFECTIVE TRANSMISSION. *AS THE CONSUMER STATED THE TRANSMISSION WAS REPAIRED TWICE AND FAILED A THIRD TIME. *JS
Incident date: Sep 2, 2019
THE ELECTRONIC POWER STEERING WENT OUT WHILE I WAS DRIVING CAUSING THE STEERING TO BE VERY STIFF AND HARD TO CONTROL.
Incident date: Jan 1, 2017
TL* THE CONTACT OWNS A 2015 ACURA TLX. THE CONTACT STATED THAT THE ENGINE START-STOP SYSTEM FAILED TO RESTART THE ENGINE AFTER A COMPLETE STOP. THE CONTACT HAD TO MANUALLY RESTART THE VEHICLE HIMSELF. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GUNN ACURA (11911 IH 10 WEST, SAN ANTONIO, TX 78230, (210) 817-1328) AND STERLING ACURA (4801 S IH 35 FRONTAGE ROAD, AUSTIN, TX 78... Read more
Incident date: Oct 6, 2019
ON OCTOBER 6, 2019 I WAS TRAVELING WEST ON INTERSTATE 80 IN WESTERN PENNSYLVANIA AT ABOUT 70 MPH. ACCELERATED IN THE LEFT LANE TO PASS ANOTHER VEHICLE WHEN THE ENGINE LOST POWER.. PULLED OVER TO THE SHOULDER AS MAXIMUM SPEED DROPPED TO 40, THEN 20, THEN ABOUT 10. CHECK ENGINE LIGHT WAS BLINKING AN ENGINE WAS RUNNING ROUGH. HAD CAR TOWED TO DEALER. IT IS CURRENTLY BEING EVALUATED.
Incident date: Oct 1, 2016
THE CAR SPUTTERS AND LURCHES BETWEEN 30-40 MPH OR SO. IT CAN'T MAINTAIN SPEED. YOU HAVE TO SPEED UP OR SLOW DOWN SIGNIFICANTLY FOR IT TO STOP. IT'S RIDICULOUS AND ANNOYING THAT A 45-50,000 DOLLAR CAR WOULD DO THIS. THE CAR HAS BEEN DOING IT SINCE THE DAY WE BOUGHT IT. ALSO NEEDED TO MENTION THE AUDIBLE TICKING THE ENGINE MAKES WHEN IDLING. WHY HASN'T SOMETHING BEEN DONE ABOUT THIS CONSIDERING MAN... Read more
Incident date: Oct 3, 2019
CAR WITH 94K MIKES. POWER STEERING STOPPED WORKING WHILE DRIVING. ALMOST IMPOSSIBLE TO TURN WHEELS. "CHECK POWER STEERING" LIGHT ON. FUSE FOR EPS IS WORKING, WHICH INDICATES THAT EPS UNIT HAS FAILED. WITH THE NUMBER OF THE SAME COMPLAINTS OVER LAST FEW YEARS ACURA SHOULD ISSUE SAFETY RECALL, AS LACK OF STEERING COULD LEAD TO FATAL INCIDENTS.
Incident date: Sep 13, 2019
TL* THE CONTACT OWNS A 2014 ACURA RLX. WHILE DRIVING VARIOUS SPEEDS, THE POWER ALL WHEEL STEERING (PAWS) FEATURE MALFUNCTIONED. WHEN DRIVING STRAIGHT, THE REAR WHEELS WOULD ERRONEOUSLY TURN AND CAUSED THE VEHICLE TO SUDDENLY JERK AND FISHTAIL. DURING THE FAILURE, THE DRIVER LOST CONTROL OF THE STEERING AND THE VEHICLE DROVE INTO THE OPPOSITE LANE. THE VEHICLE WAS TAKEN TO CLASSIC ACURA (1000 INTER... Read more
Incident date: Aug 26, 2016
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN... Read more
Incident date: Aug 26, 2016
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN... Read more
Incident date: Aug 26, 2016
GEAR/TRANSMISSION LOCK UP WHILE DRIVING. VEHICLE STALLED AND COULD NOT SWITCH GEAR BACK TO DRIVE. VEHICLE FAILED EMISSIONS TWICE BUT WAS PASSED 3RD TIME WITHOUT EXEMPTION OR WAIVER. THIS VEHICLE HAS BEEN DISCONTINUED DUE TO THE ON GOING UNFIXABLE ISSUES, WHY WASN'T IT BLACKLISTED OR LABEL A CATEGORY A CAR? THESE ACURA'S ARE DANGEROUS AND SHOULDN'T EVEN BE ALLOWED ON THE ROAD! NHTSA DOESN'T EVEN... Read more
Incident date: Sep 28, 2019
I BOUGHT THIS CAR A FEW MONTHS AGO. THE LAST OIL CHANGE WAS DONE AT THE DEALERSHIP I BOUGHT FROM. AND SINCE I HAVE OWNED IT I HAVE HAD TO PUT 6 QUARTS OF OIL IN MY ENGINE. MY CAR IS ONLY AT ABOUT 87,000 MILES AND IS CURRENTLY READY FOR THE NEXT OIL CHANGE. I CALLED THE DEALERSHIP TO ASK WHAT I COULD DO ABOUT IT AND ALL THEY TOLD ME WAS TO TRY A FUEL TREATMENT WHICH IS IRRELEVANT. IM AT A LOSS, AND... Read more